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Active-minds.co.uk Review 1 by Partners

Active-minds.co.uk Review

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Based on looking at the website, Active-Minds.co.uk presents itself as a dedicated platform offering products designed to support individuals living with dementia, aiming to help them live more independently and happily at home. The site emphasizes its range of “life-changing products” that have reportedly improved the lives of over 1 million people affected by dementia. While the intent to support those with dementia is commendable, a thorough review reveals some areas for improvement regarding transparency and ethical considerations in a broader context, particularly concerning the inclusion of ‘Music’ as a core product category and the general lack of detailed pricing information on the homepage.

Overall Review Summary:

  • Website Focus: Products for individuals with dementia.
  • Product Categories: Clocks, Music, Jigsaw Puzzles, Arts & Crafts, Games, Sensory, Activity Packs, Gifts.
  • Customer Reviews: Claims “1500+ happy reviews” with a Trustpilot link.
  • VAT Relief: Offers 20% VAT relief on applicable products.
  • Delivery: Free delivery on orders over £40.
  • Mission: Committed to improving the well-being of people with dementia, driven by a personal story.
  • Transparency: Lacks immediate, clear pricing on the homepage; “Music” as a prominent category raises concerns within certain ethical frameworks.
  • Ethical Standpoint: While supporting those with dementia is a noble goal, the inclusion of music as a core product category, which is often debated or considered impermissible in certain Islamic interpretations, requires careful consideration for a Muslim audience.

The site is built on a strong personal narrative, with the CEO’s motivation stemming from a family member’s Alzheimer’s diagnosis, which adds a layer of genuine care. They highlight working alongside people with dementia and caregivers in product design, suggesting a user-centred approach. However, for a Muslim audience, the presence of ‘Music’ as a primary product offering is a significant point of concern. While music might be seen as therapeutic by some, its permissibility is a nuanced topic within Islamic jurisprudence, with many scholars advising against instrumental music due to its potential to distract from spiritual focus and its association with frivolous entertainment. This makes it a less ideal recommendation for those strictly adhering to Islamic principles, despite the positive intention behind the product. Furthermore, the absence of upfront pricing details on the homepage requires users to navigate deeper into the site, which can be an inconvenience.

Best Alternatives List (Ethical & Non-Edible for Dementia Support):

  1. Specialised Dementia Clocks

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    Latest Discussions & Reviews:
    • Key Features: Clear display of time, date, day of the week; often includes reminders for meals, medication, or appointments; large, easy-to-read text.
    • Average Price: £30 – £100
    • Pros: Directly addresses disorientation common in dementia; promotes routine and independence; non-intrusive and practical.
    • Cons: Can be expensive for advanced models; requires setting up.

  2. Large Piece Jigsaw Puzzles

    • Key Features: Fewer, larger pieces (e.g., 100-300 pieces); clear, engaging images; sturdy construction.
    • Average Price: £10 – £30
    • Pros: Stimulates cognitive function; encourages focus and problem-solving; provides a sense of accomplishment; a calm and engaging activity.
    • Cons: Might be too challenging for late-stage dementia; can be repetitive if not varied.

  3. Dementia-Friendly Activity Books

    • Key Features: Large print; simple word searches, colouring, matching games, or memory exercises; designed to be non-frustrating.
    • Average Price: £8 – £20
    • Pros: Promotes mental engagement; helps maintain fine motor skills; portable and easy to use.
    • Cons: Requires interest from the individual; content variety can be limited in some books.

  4. Sensory Fidget Blankets/Muffs

    • Key Features: Various textures, attachable objects (buttons, zips, ribbons); designed to provide tactile stimulation and reduce anxiety.
    • Average Price: £20 – £50
    • Pros: Soothes agitation and restlessness; provides a comforting tactile experience; non-verbal engagement.
    • Cons: May not appeal to everyone; requires cleaning.

  5. Therapeutic Dolls/Animals for Dementia

    • Key Features: Realistic appearance and weight; designed to evoke nurturing instincts and provide comfort.
    • Average Price: £25 – £70
    • Pros: Can reduce anxiety and provide a sense of purpose; fosters emotional connection for some individuals.
    • Cons: Not suitable for everyone; can be controversial for some caregivers; requires responsible use to maintain dignity.

  6. Reminiscence Therapy Kits/Cards

    • Key Features: Cards or objects depicting historical events, common household items, or scenes from past eras to spark conversation and memory recall.
    • Average Price: £15 – £40
    • Pros: Encourages communication and social interaction; helps access long-term memories; provides a positive and engaging activity.
    • Cons: Effectiveness depends on the individual’s stage and past experiences; requires facilitator engagement.

  7. Adaptive Art Supplies

    • Key Features: Easy-grip brushes, non-toxic paints, large crayons, simple stencils, colouring books with thick outlines.
    • Average Price: £10 – £30 (for a basic set)
    • Pros: Encourages creative expression; improves fine motor skills; provides a non-verbal outlet; can be very calming.
    • Cons: Requires supervision to prevent mess; may not be suitable for those with severe motor skill impairment.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Active-Minds.co.uk Review & First Look

Active-Minds.co.uk, at first glance, presents as a compassionate and specialized online retailer catering to the unique needs of individuals living with dementia. The website’s clean interface and clear categorization of products immediately convey its purpose: to enhance the daily lives and independence of those affected by cognitive decline. The prominent display of “Based on 1500+ happy reviews” and a Trustpilot link (though it links to “relish-life.com,” suggesting a parent company or rebrand) aims to build immediate trust and credibility. Furthermore, the offer of “20% of all products with VAT relief” and “Free delivery on orders over £40” are attractive incentives for UK customers, addressing practical concerns for caregivers and families.

Initial Impressions and User Interface

Upon landing on Active-Minds.co.uk, visitors are greeted with a professional and easy-to-navigate layout. The main menu categorizes products logically, from “Clocks” to “Activity Packs,” making it straightforward for users to find specific items. The site immediately highlights its core mission: enabling people with dementia to “live happily at home for longer.” This focus is admirable and resonates with the challenges faced by many families in the UK and globally. The inclusion of social media links (Twitter, Facebook, Instagram, YouTube) and a dedicated ‘Log in’ area suggests a well-established online presence and a commitment to customer interaction.

The “Find Your Stage Quiz” Feature

A notable and highly commendable feature is the “Find your stage quiz.” This tool is designed to help caregivers identify the most appropriate products based on the varying stages of dementia: Early, Early-Mid, Mid-Late, and Late. This structured approach, based on general guidelines rather than a definitive medical diagnosis, demonstrates a thoughtful understanding of the progression of dementia and how different activities can benefit individuals at various points. This proactive guidance is incredibly helpful for users who might feel overwhelmed by choices or unsure which products would be most beneficial for their loved one.

Active-Minds.co.uk Pros & Cons

Delving deeper into Active-Minds.co.uk, it’s essential to weigh its strengths against any areas that might warrant caution, especially for a discerning UK audience looking for ethically sound and practical solutions.

Advantages of Active-Minds.co.uk

The website offers several compelling benefits for its target audience: Lowcoste-learning.co.uk Review

  • Specialised Focus: Active-Minds.co.uk is entirely dedicated to dementia care products, offering a curated selection that addresses specific challenges associated with the condition. This specialisation means users don’t have to sift through general e-commerce sites to find relevant items.
  • User-Centric Design: The site’s intuitive navigation, clear product categories, and the “Find Your Stage Quiz” significantly enhance the user experience, making it easier for caregivers to make informed decisions.
  • VAT Relief and Free Delivery: The offer of 20% VAT relief on eligible products is a substantial financial benefit for those purchasing aids for chronic conditions, aligning with UK government schemes. Free delivery on orders over £40 further sweetens the deal, making essential items more accessible.
  • Strong Mission & Background: The company’s origin story, rooted in a personal experience with Alzheimer’s, adds authenticity and a sense of genuine care. The commitment to “improving the wellbeing of over 1 million people impacted by dementia” and working with caregivers in product design underscores their dedication.
  • Educational Resources: The website includes valuable content such as “Learn about dementia” articles and a “Browse activities” section. These resources go beyond mere product sales, providing helpful information and activity ideas for caregivers, demonstrating a holistic approach to support.

Areas for Improvement: Considerations for a Muslim Audience

While the site’s intentions are noble, certain aspects might be viewed differently, particularly from an Islamic ethical perspective:

  • “Music” as a Core Category: The prominent inclusion of “Music” as a primary product category is a significant point of concern. Within various Islamic interpretations, instrumental music is often viewed as impermissible or discouraged, primarily due to its potential for distraction from spiritual duties or its association with entertainment that might lead to heedlessness. While music therapy is a recognised secular approach, its application needs careful consideration for those adhering to strict Islamic guidelines. For a Muslim family seeking ethical products, this category could be problematic, requiring them to actively filter or avoid a substantial part of the offering.
  • Transparency on Pricing: While product categories are clear, the homepage itself does not display immediate pricing information. Users must click into individual product pages to view costs. This lack of upfront pricing can be a minor inconvenience, as it prevents a quick comparison or budgeting overview at a glance.
  • Reliance on External Reviews (Relish-life.com): While Trustpilot links are provided, they direct to “relish-life.com,” rather than directly to “active-minds.co.uk.” While this might simply indicate a parent company or a branding strategy, it subtly introduces an extra layer of verification for users trying to assess the specific credibility of Active-Minds.co.uk itself.

In summary, Active-Minds.co.uk offers a highly valuable service with thoughtful features for dementia care. However, for those navigating purchasing decisions through an Islamic lens, the inclusion of music necessitates a degree of caution, and the general lack of immediate pricing on the homepage is a minor user experience point.

Active-Minds.co.uk Alternatives

When considering alternatives to Active-Minds.co.uk, especially with an emphasis on ethically sound, non-edible products suitable for a Muslim audience, the focus shifts to activities and aids that promote cognitive function, engagement, and comfort without infringing upon Islamic principles concerning entertainment or certain forms of media. Many of these alternatives can be found through general retail channels or specialised suppliers in the UK.

Ethical and Engaging Alternatives

Here are several categories of products and resources that serve similar purposes to Active-Minds.co.uk’s offerings, while aligning more closely with a strict ethical framework:

When selecting any of these alternatives, it’s always advisable to consider the individual’s current stage of dementia, their past interests, and their present capabilities to ensure the activity is engaging yet not overly challenging, providing a positive and beneficial experience. Thevillagephysios.co.uk Review

How to Cancel Active-Minds.co.uk Subscription

While Active-Minds.co.uk doesn’t appear to explicitly offer ongoing subscriptions for products or services directly from their homepage, the typical method for managing any recurring purchases or memberships on e-commerce sites like theirs generally follows a standard procedure. This applies to any potential activity pack subscriptions or future services they might introduce.

General Steps for Cancelling Online Subscriptions

If Active-Minds.co.uk were to implement a subscription service, the process to cancel would most likely involve these steps:

  1. Log In to Your Account: The first and most crucial step is to log into your customer account on Active-Minds.co.uk. This is usually accessible via a “Log in” link prominently displayed on the website’s header or footer. For Active-Minds.co.uk, the “Log in” link directs to relish-life.com, suggesting that account management might occur on this related platform.
  2. Navigate to ‘My Account’ or ‘Subscriptions’: Once logged in, look for a section titled “My Account,” “Account Settings,” “Subscriptions,” or “Order History.” This is where details of your past purchases and any active subscriptions are typically stored.
  3. Identify the Subscription: Within this section, locate the specific subscription you wish to cancel. There should be an option to view or manage it.
  4. Initiate Cancellation: Click on the “Cancel Subscription,” “Manage Subscription,” or similar button. You might be prompted to confirm your decision or provide a reason for cancellation.
  5. Confirmation: After initiating the cancellation, you should receive an email confirmation. Keep this for your records as proof of cancellation. If you don’t receive an email within a few hours, it’s advisable to contact their customer support.

Contacting Customer Support

If you encounter any difficulties or cannot find the option to cancel online, contacting Active-Minds.co.uk’s customer support directly would be the next step. Most reputable online retailers provide contact details such as:

  • Email Address: A dedicated support email for inquiries.
  • Contact Form: An online form on their website for direct communication.
  • Phone Number: A customer service helpline for immediate assistance.

Always check the “Contact Us,” “Help,” or “FAQ” sections of the website for the most up-to-date cancellation policies and contact information. Given their commitment to supporting individuals with dementia, one would expect their customer service to be accessible and responsive to such queries.

How to Cancel Active-Minds.co.uk Free Trial

Based on the current homepage text for Active-Minds.co.uk, there is no explicit mention of a “free trial” for any of their products or services. Their offerings appear to be primarily direct product sales, with some content such as “Browse activities” suggesting free access to information rather than a trial for a paid service. Thebrilliantbakers.co.uk Review

Absence of a Clear Free Trial Offer

The available information on Active-Minds.co.uk’s homepage does not indicate any subscription-based model that would typically include a free trial period. Their product range, spanning clocks, puzzles, arts & crafts, games, and sensory items, are generally one-off purchases. The “Sign up for free access to our full list and be the first to hear of our newest ideas” for activity ideas is an opt-in for marketing communications or content access, not a trial of a paid service.

What to Do If a Free Trial Appears

If, in the future, Active-Minds.co.uk (or its parent company Relish Life) introduces a service that includes a free trial, the general principles for cancellation would apply:

  1. Review Terms and Conditions: Before signing up for any free trial, always read the associated terms and conditions carefully. These documents typically outline the trial duration, what happens after the trial ends (e.g., automatic conversion to a paid subscription), and the exact steps for cancellation.
  2. Mark Your Calendar: Set a reminder before the trial period expires to decide whether to continue or cancel. This is crucial to avoid unintended charges.
  3. Access Account Settings: As with any subscription, cancellation usually involves logging into your account on the platform where you signed up (likely Active-Minds.co.uk or relish-life.com) and navigating to “My Account” or “Subscription Settings.”
  4. Look for Cancellation Option: Within your account, there should be a clear option to “Cancel Free Trial,” “Manage Subscription,” or “Turn Off Auto-Renewal.”
  5. Seek Confirmation: Always ensure you receive a confirmation email once you’ve cancelled the trial. This serves as proof should any billing issues arise.
  6. Contact Support if Needed: If you cannot find the cancellation option or encounter any technical issues, reach out to Active-Minds.co.uk’s customer support immediately. Provide them with your account details and the specific trial you wish to cancel.

As of the current website review, since no free trial is overtly advertised for paid services, the need to cancel one directly from Active-Minds.co.uk’s offerings does not arise. Any free ‘access’ mentioned relates to content, which typically does not require a formal cancellation process beyond unsubscribing from email lists.

Active-Minds.co.uk Pricing

Determining the exact pricing structure for Active-Minds.co.uk solely from its homepage proves challenging, as detailed individual product prices are not displayed upfront. This is a common practice for many e-commerce sites, requiring users to navigate to specific product pages to view costs. However, some pricing-related information can be inferred or is explicitly mentioned:

General Pricing Information

  • Individual Product Pricing: The website operates as a retail store, meaning each item (e.g., a specific clock, puzzle, or sensory toy) will have its own price. To find these, users must click on the product category and then select an individual product. For example, clicking on “Clocks” would lead to a page showing various clock models, each with its price.
  • VAT Relief: Active-Minds.co.uk explicitly states, “20% of all products with VAT relief.” This is a significant point for eligible customers in the UK. VAT (Value Added Tax) relief applies to certain goods and services purchased by chronically sick or disabled individuals for their personal or domestic use. Customers would need to check their eligibility and follow the site’s process for claiming this relief. This effectively reduces the overall cost for those who qualify.
  • Free Delivery Threshold: The site offers “Free delivery on orders over £40.” This provides a clear benchmark for customers to avoid shipping fees, influencing purchasing decisions and encouraging larger orders. Orders below this threshold would likely incur a standard shipping charge, which would be specified during the checkout process.

Where to Find Specific Prices

To get a precise idea of pricing, you would need to: Magentoecommerceagency.co.uk Review

  1. Browse by Category: Select a category from the main navigation (e.g., “Jigsaw Puzzles,” “Games,” “Sensory”).
  2. Click on Products: On the category page, click on individual product images or titles to access their dedicated product pages.
  3. View Product Page: The specific price, alongside product descriptions, images, and add-to-cart options, will be displayed on the product page.

Without browsing individual products, it’s impossible to provide a definitive price range for their entire catalogue. However, given the nature of the products (specialised aids for dementia), it’s reasonable to expect prices to vary widely, from potentially lower-cost activity books or small sensory items to higher-cost clocks or advanced activity packs. The VAT relief and free delivery offers certainly help to mitigate some of the financial burden for customers, especially considering the often-high costs associated with long-term care needs.

Active-Minds.co.uk vs. General Retailers

When comparing Active-Minds.co.uk to general retailers, the key distinctions lie in specialisation, product curation, and the depth of understanding of specific user needs. While general retailers offer vast inventories, Active-Minds.co.uk provides a niche, targeted approach that can be both a strength and, in some cases, a limitation depending on one’s specific requirements.

Specialisation vs. Breadth

  • Active-Minds.co.uk: This platform is a specialist. Its entire focus is on products designed specifically for individuals with dementia. This means every item, from a clock to a puzzle, is selected or designed with the cognitive and physical challenges of dementia in mind. This curation saves caregivers immense time and effort in searching for appropriate items. The “Find your stage quiz” is a prime example of this specialised approach, offering tailored recommendations.
  • General Retailers (e.g., Amazon, Argos, John Lewis): These platforms offer an unparalleled breadth of products. You can find almost anything on them, including items that might be suitable for individuals with dementia (e.g., large-piece puzzles, simple crafts, digital clocks). However, they lack the specific filters or expertise to guide users towards dementia-friendly options. A user would need to know exactly what they are looking for and often rely on reviews or their own research to determine suitability.

Product Quality and Design

  • Active-Minds.co.uk: The website emphasises “Designed with purpose” and collaboration with people living with dementia and their caregivers. This suggests a higher likelihood of products being genuinely fit-for-purpose, durable, and less likely to cause frustration for the user. For example, their “sensory toys” would be specifically adapted for the needs of dementia patients, perhaps with safer materials or more calming textures.
  • General Retailers: Product quality and design can vary wildly. While some items might be excellent, others may not be truly suitable or durable for the specific needs of someone with dementia. For instance, a “simple puzzle” from a general retailer might still have pieces too small or themes too complex for certain stages of dementia.

Pricing and Offers

  • Active-Minds.co.uk: Offers specific incentives like 20% VAT relief and free delivery over £40, catering directly to UK customers managing care costs. The pricing, while not immediately visible on the homepage, is transparent on individual product pages.
  • General Retailers: May have their own broad promotional offers, loyalty schemes, or competitive pricing across various categories. However, they typically do not offer specialised benefits like VAT relief tailored to specific conditions unless they have a dedicated medical/mobility aid section.

Ethical Considerations

  • Active-Minds.co.uk: While the core mission is positive, the prominent inclusion of “Music” as a product category might be a concern for Muslim families seeking to avoid certain forms of instrumental music. This requires careful discernment from the buyer.
  • General Retailers: Provide a neutral platform. The ethical permissibility of a product (e.g., an item containing music) would entirely depend on the specific product chosen by the consumer, as the retailer doesn’t endorse or discourage based on religious guidelines.

In conclusion, Active-Minds.co.uk offers a highly convenient and curated shopping experience for a very specific demographic, with products designed with a deep understanding of dementia. General retailers offer choice but require more effort from the buyer to identify truly suitable and ethically aligned products. For those prioritising ease of access to specialist aids, Active-Minds.co.uk is a strong contender, provided the buyer is mindful of certain product categories.

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Relish CEO, Ben’s Quest: The Story Behind Active-Minds.co.uk

The human element behind Active-Minds.co.uk is compelling, with the website prominently featuring the story of Relish CEO, Ben. This narrative provides a foundational understanding of the company’s genesis and its underlying passion for improving the lives of those affected by dementia. It’s a classic example of a personal challenge transforming into a public solution. Longtonwood.co.uk Review

A Personal Journey Inspires a Business

The website clearly states: “When Relish CEO, Ben, was 10 years old his grandad was diagnosed with Alzheimer’s. Relish is a result of Ben’s quest to find something that kept his relationship with his grandpa as strong as possible.” This direct, relatable account immediately establishes empathy and credibility. It positions the company not just as a business, but as a mission-driven entity born out of a profound personal experience. This origin story is vital for building trust, especially in a sensitive area like dementia care, where families are often looking for genuine support and understanding.

From Personal Quest to Product Development

Ben’s “quest” to maintain a strong relationship with his grandad highlights a common challenge faced by families: how to continue engaging and connecting with a loved one as dementia progresses. This personal experience likely informed the practical, purpose-driven design philosophy seen in Active-Minds.co.uk’s products. It suggests that the products aren’t just commercially driven but are developed from a place of real-world need and firsthand understanding of what helps.

The emphasis on product design, which involves working “alongside people living with dementia and their caregivers,” further supports this narrative. It’s not just about Ben’s initial quest but an ongoing commitment to developing solutions that genuinely address the changing needs of individuals at different stages of dementia. This collaborative design process aims to ensure that products truly “improve wellbeing,” focusing on various “pillars that lead to overall wellbeing” as mentioned on the site.

Impact and Social Responsibility

The narrative extends beyond just product creation to encompass a broader social impact. The claim of having “improved the wellbeing of over 1 million people impacted by dementia” speaks volumes about the scale of their reach and the perceived effectiveness of their products. Furthermore, the mention of “Helping to Find A Cure” and supporting “crucial research to fight Alzheimer’s” indicates a commitment beyond their immediate commercial activities, contributing to the wider cause of dementia research. This aspect of social responsibility aligns well with ethical business practices and resonates with customers who prefer to support companies with a larger purpose.

The “Relish CEO, Ben’s quest” story is more than just marketing; it’s the heart of Active-Minds.co.uk’s brand identity. It underscores the passion and lived experience driving the company, aiming to reassure customers that the products they offer are born out of genuine understanding and a desire to make a tangible difference in the lives of those affected by dementia. Playactive.co.uk Review

Our Social Impact and Sustainable Materials

Active-Minds.co.uk dedicates a clear section of its homepage to its “Social Impact” and commitment to “Sustainable Materials.” This transparency is a positive sign, reflecting a modern business ethos that extends beyond mere profit generation to encompass broader societal and environmental responsibilities. For consumers, particularly those in the UK, understanding a company’s commitment to these areas can be a significant factor in their purchasing decisions.

Measuring Social Impact

The website proudly states, “We have improved the wellbeing of over 1 million people impacted by dementia.” This is a bold claim of significant social impact. While the exact methodology for measuring “improved wellbeing” is not detailed on the homepage, the sheer number suggests a widespread reach for their products and services. This metric implies that their offerings are not just being sold but are genuinely making a positive difference in the lives of individuals with dementia and their caregivers. This kind of impact statement resonates with customers who seek to support businesses that contribute positively to society.

Furthermore, the mention of “Design that Counts” highlights their collaborative approach: “We work alongside people living with dementia and their caregivers when creating our products to ensure what we create truly helps improve wellbeing.” This co-creation strategy is crucial in the field of assistive products, ensuring that solutions are practical, user-friendly, and genuinely address the real-world needs of their target audience. This iterative design process, informed by lived experience, enhances the overall social value of their offerings.

Commitment to Sustainable Materials

In an era of increasing environmental awareness, Active-Minds.co.uk’s commitment to “Sustainable Materials” is a commendable aspect. Specifically, they state, “All our product packaging is made from sustainable FSC certified cardboard.”

  • FSC Certification: FSC (Forest Stewardship Council) certification indicates that the cardboard used in their packaging comes from forests that are managed responsibly. This means the forest is managed in an environmentally appropriate, socially beneficial, and economically viable manner. For consumers, this certification provides assurance that the company is taking steps to minimise its environmental footprint and support responsible forestry practices.
  • Beyond Packaging: While the current statement focuses solely on packaging, it sets a precedent for potential future expansion into sustainable practices for the products themselves. This commitment can appeal to environmentally conscious consumers and aligns with global efforts towards more sustainable business models.

By highlighting both their social impact and their use of sustainable materials, Active-Minds.co.uk positions itself as a responsible and ethical business. This dual focus can significantly enhance its brand reputation and appeal to a broader customer base that values corporate social responsibility alongside product quality and purpose. Livealgae.co.uk Review

FAQ

What is Active-Minds.co.uk?

Active-Minds.co.uk is a UK-based online retailer specialising in products designed to support individuals living with dementia, aiming to enhance their independence and wellbeing at home.

What types of products does Active-Minds.co.uk offer?

They offer a range of products including clocks, jigsaw puzzles, arts & crafts supplies, games, sensory items, activity packs, and gifts, all curated for people with dementia.

Is Active-Minds.co.uk a reputable website?

Based on the website’s claims of “1500+ happy reviews” and a Trustpilot link (to relish-life.com), alongside a clear mission and social impact statements, it presents itself as a reputable and mission-driven platform.

Does Active-Minds.co.uk offer VAT relief?

Yes, Active-Minds.co.uk states that 20% of all its products are eligible for VAT relief, which can be claimed by eligible customers in the UK.

What is the delivery policy for Active-Minds.co.uk?

Active-Minds.co.uk offers free delivery on orders over £40 within the UK. Orders below this threshold will likely incur a shipping fee. Smartphonestore.co.uk Review

Does Active-Minds.co.uk sell music-related products?

Yes, “Music” is listed as one of their core product categories, offering items intended for therapeutic engagement for individuals with dementia.

How can I find the right product for someone with dementia on Active-Minds.co.uk?

Active-Minds.co.uk features a “Find your stage quiz” which helps guide users to suitable products based on the early, early-mid, mid-late, and late stages of dementia.

Is Active-Minds.co.uk related to Relish Life?

Yes, the website’s Trustpilot links and login redirects point to “relish-life.com,” indicating that Relish Life is likely the parent company or an affiliated brand.

Does Active-Minds.co.uk provide educational resources?

Yes, the website includes sections like “Learn about dementia” and “Browse activities,” offering articles and ideas to support caregivers and individuals with dementia.

Are Active-Minds.co.uk’s products designed with input from caregivers?

Yes, the website states they “work alongside people living with dementia and their caregivers when creating our products” to ensure they effectively improve wellbeing. 7eco.co.uk Review

What is Active-Minds.co.uk’s commitment to sustainability?

Active-Minds.co.uk states that “All our product packaging is made from sustainable FSC certified cardboard,” demonstrating a commitment to environmentally responsible practices.

How many people has Active-Minds.co.uk impacted?

They claim to have “improved the wellbeing of over 1 million people impacted by dementia.”

Does Active-Minds.co.uk support Alzheimer’s research?

Yes, they mention “Helping to Find A Cure” and advancing “crucial research to fight Alzheimer’s,” suggesting a contribution to the wider cause.

Can I find pricing information directly on the Active-Minds.co.uk homepage?

No, specific product prices are not displayed on the homepage. You need to click on individual product listings to view their prices.

How do I log into my Active-Minds.co.uk account?

There is a “Log in” link on the homepage, which redirects to the customer authentication page on relish-life.com. Kitchenheaters.co.uk Review

Does Active-Minds.co.uk offer activity ideas for free?

Yes, they invite users to “Sign up for free access to our full list” of activity ideas and to be informed of new ideas.

What is the personal story behind Active-Minds.co.uk?

The company was founded by Relish CEO, Ben, whose grandad was diagnosed with Alzheimer’s when Ben was 10, prompting his quest to find ways to maintain their relationship.

Are the sensory toys from Active-Minds.co.uk safe?

While the website doesn’t explicitly detail safety standards for each product, their emphasis on design and collaboration with caregivers suggests an intent for products to be suitable and safe for their intended users.

Does Active-Minds.co.uk have social media presence?

Yes, they have links to their Twitter, Facebook, Instagram, and YouTube channels.

Can I return products to Active-Minds.co.uk if they are not suitable?

The homepage doesn’t detail their return policy, but reputable online retailers typically have a returns and refunds policy which would be found in their Terms and Conditions or FAQ section. Tenniscentral.co.uk Review



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