
Based on looking at the website, 247curtains.co.uk appears to be a legitimate online retailer specialising in made-to-measure curtains, blinds, cushions, and fabrics for home furnishings. The site provides a comprehensive selection of products, clear navigation, and detailed information about their offerings and services. They highlight key aspects like a 5-year guarantee and free samples, which are positive indicators for consumer confidence. However, some aspects of the overall customer experience could be further enhanced for maximum transparency and trust, as detailed below.
Overall Review Summary:
- Website Design & Usability: Clean, organised, and easy to navigate, with clear categories for curtains, blinds, cushions, and fabrics.
- Product Range: Extensive, offering made-to-measure options with various styles, colours, and textures.
- Information Accessibility: Crucial details like Delivery, FAQs, Measuring & Fitting guides, and contact information are readily available.
- Trust Signals: Displays a 5-year guarantee, free samples, and links to Trustpilot reviews, which are strong positive indicators.
- Pricing Transparency: While product specifics would reveal final pricing, the presence of various styles suggests a range of options.
- Contact Information: Provides a phone number, email contact hub, and operating hours, which is excellent.
- Ethical Considerations: The products offered (curtains, blinds, cushions, fabrics) are entirely permissible and beneficial for home decoration within Islamic principles. There are no elements on the homepage that raise concerns regarding forbidden categories or unethical practices.
The website 247curtains.co.uk presents itself as a robust platform for home furnishing needs, particularly for window treatments. The intuitive layout allows users to easily browse by product type, colour, style, and even specific collections or brands. The commitment to providing free samples is a significant advantage, empowering customers to make informed decisions before committing to a purchase, especially given the custom nature of made-to-measure items. Furthermore, the explicit mention of a 5-year guarantee offers substantial peace of mind regarding the quality and durability of their products. The presence of a dedicated “Help & Advice” section, including detailed measuring guides, delivery information, and a blog, demonstrates a commitment to customer support and education. This comprehensive approach helps build trust and assures potential buyers that they are dealing with a professional and reliable business. While the homepage doesn’t explicitly state the exact prices for products (as they are made-to-measure), the overall presentation aligns with what one would expect from a reputable online retailer in the UK.
Best Alternatives for Home Furnishings:
Here are some excellent alternatives for home furnishings, focusing on ethical and permissible options:
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John Lewis & Partners Curtains
- Key Features: High-quality ready-made and made-to-measure curtains, wide range of fabrics, styles, and patterns, excellent customer service, renowned for reliability.
- Average Price: Varies significantly based on fabric and size, generally considered mid-to-high end.
- Pros: Trusted UK brand, extensive choice, strong ethical sourcing policies, good return policy.
- Cons: Can be more expensive than budget options, made-to-measure lead times may vary.
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- Key Features: Vast selection of ready-made and made-to-measure curtains, blinds, and home textiles, competitive pricing, often features seasonal collections.
- Average Price: Affordable to mid-range, offering good value for money.
- Pros: Huge variety, often has sales and discounts, physical stores for viewing products, strong online presence.
- Cons: Quality can vary between product lines, some made-to-measure options might have limited fabric choices compared to specialists.
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- Key Features: Classic and timeless designs, focus on floral and traditional patterns, high-quality fabrics, made-to-measure services.
- Average Price: Mid-to-high range, reflecting their brand reputation and design aesthetic.
- Pros: Elegant designs, heritage brand, good for traditional interiors, quality craftsmanship.
- Cons: Styles may not appeal to all, prices can be higher, less variety in modern designs.
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- Key Features: Fashion-forward ready-made and made-to-measure curtains, often aligning with current interior trends, good range of colours and finishes.
- Average Price: Mid-range, accessible for many households.
- Pros: Trendy designs, reliable delivery, easy online ordering, good customer service.
- Cons: Made-to-measure options might be less customisable than specialist suppliers.
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- Key Features: Specialised online retailer for fabrics, curtains, and blinds, offering a wide array of patterns and materials, including made-to-measure services.
- Average Price: Mid-range, with options for various budgets.
- Pros: Extensive fabric library, excellent for finding specific designs, good customer support for measuring.
- Cons: Less of a household name compared to department stores, might require more user input for customisation.
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- Key Features: Primarily focused on blinds but also offers made-to-measure curtains, wide selection of blackout and thermal options, emphasis on functionality.
- Average Price: Mid-range.
- Pros: Good for functional curtains (blackout, thermal), detailed measuring guides, competitive pricing.
- Cons: Design aesthetic might be more functional than purely decorative, less emphasis on fabric variety.
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- Key Features: Unparalleled variety from numerous sellers, competitive pricing, quick delivery for Prime members, extensive customer reviews.
- Average Price: Highly variable, from budget to premium depending on the seller and product.
- Pros: Sheer volume of options, customer reviews help in decision-making, convenient shopping experience.
- Cons: Quality can vary widely between sellers, less direct customer support for bespoke items, returns can be cumbersome for large items.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
247curtains.co.uk Review & First Look
When you first land on 247curtains.co.uk, you’re immediately struck by a clear, well-organised layout that prioritises user experience. It’s not a cluttered mess; instead, it presents itself with a clean, functional design, something you’d expect from a dedicated online retailer in the home furnishings space. The navigation is intuitive, allowing you to easily browse through their main categories: Curtains, Blinds, Cushions, and Fabric. This is crucial for a site offering bespoke items, as customers need to quickly find what they’re looking for without feeling lost. The prominent calls to action for “Shop Curtains” and “Shop Blinds” guide the user effectively.
The website’s structure is designed for efficiency. For instance, under “Shop Curtains,” you can filter by:
- Style: Plains, Stripes & Checks, Patterned, Childrens Designs, Floral, Geometrics, Abstracts, etc.
- Texture: Faux Silk, Linen Textures, Velvets & Velours, Sheers & Voiles, etc.
- Colour: Greys, Whites, Creams, Blues, Teals, Greens, Yellows, Blacks, Pinks, Reds, Purples, Browns, Oranges, Multicolours.
- Collection: New Collections, Trending & Bestsellers, specific designer collections like Amy Wilson or Laura Ashley.
- Brand: House of Abigail, Laura Ashley, Orla Kiely, William Morris, Emily Bond.
This level of detailed filtering is a huge win for usability. It allows customers to narrow down their choices precisely, saving time and making the shopping process far less daunting, especially when dealing with the sheer volume of options available for made-to-measure items. The use of specific brand names like Laura Ashley also adds a layer of perceived quality and trust, as these are well-established names in the UK home décor market.
247curtains.co.uk Features
Diving deeper into 247curtains.co.uk reveals a suite of features designed to enhance the customer’s journey and provide peace of mind. These aren’t just superficial bells and whistles; they’re practical tools and assurances that make a genuine difference when buying custom products online.
Comprehensive Product Categorisation
The site’s categorisation system is exceptionally detailed. Beyond the primary divisions of curtains, blinds, cushions, and fabrics, each section breaks down into multiple sub-categories. For instance, curtains can be explored by:
- Made to Measure Curtains: This is their core offering, indicating customisation is a primary service.
- Fabric Style: From classic plains to intricate botanicals and abstract designs.
- Fabric Texture: Allowing customers to choose based on material feel and drape, such as faux silk, linen, or velvet.
- Colour Palettes: A broad spectrum of colours, crucial for matching existing décor.
- Collections: Curated groups like ‘Naturals & Minimalist’ or ‘Nordic & Scandi’ help customers find specific aesthetics.
- Designer Brands: Featuring collections from well-known designers, adding a touch of exclusivity.
This granular breakdown ensures that customers can pinpoint exactly what they’re looking for, or at least explore options that align with their vision. The ability to filter by such specific criteria reduces decision fatigue and streamlines the search process significantly.
Free Samples & 5-Year Guarantee
These two features are standout trust signals. The offer of free samples is absolutely critical when purchasing textiles online. As the website states, “Ordering curtain samples from us is fast and free. And because making the right choice of curtain matters, we’ll send you as many samples as you need.” This eliminates a major pain point for online shoppers: the uncertainty of fabric look and feel in person. Customers can test colours, textures, and light interaction in their own homes, leading to more confident and satisfying purchases.
Equally important is the 5-year guarantee. The site confidently states, “Our curtains are made to order and are crafted with quality materials by our experienced manufacturers, many in the UK. That’s why we’re happy to give you the peace of mind of a 5 year guarantee, every time.” This isn’t just a marketing slogan; it’s a tangible commitment to quality and durability. A guarantee of this length suggests that the company stands behind its products and expects them to perform well over time. This assurance is invaluable, especially for items that represent a significant investment in home décor.
Extensive Help & Advice Section
The “Help & Advice” hub is robust and well-organised, providing valuable resources for customers at various stages of their purchase journey. Halitesalts.co.uk Review
- Track My Order: A fundamental feature for online shopping, providing transparency post-purchase.
- Contact Us: Clear pathways to customer support via phone and email, with specified operating hours (Mon-Fri: 8 am – 5 pm | Sat-Sun: 9 am – 5 pm | Bank Holidays: 9 am – 2 pm), indicating dedicated support.
- Delivery: Detailed information on delivery times and costs, including free delivery on orders over £179.
- 247 Blog & Inspiration: Content that adds value beyond just selling, offering design ideas and practical tips.
- FAQs: Addresses common queries, reducing the need for direct customer service contact for basic questions.
- Measuring & Fitting Guides: Crucial for made-to-measure items, providing step-by-step instructions to ensure accurate measurements. This empowers customers to get their order right the first time, minimising potential errors and returns.
- Child Safety: A responsible inclusion, indicating adherence to safety standards for products, particularly relevant for blinds and curtains.
- Your Security: Details on how customer data is protected, vital for online transactions.
These resources collectively enhance the overall user experience, demonstrating that 247curtains.co.uk is committed to supporting its customers not just during the sale but throughout the entire product lifecycle.
User Account and Social Presence
The option to “Log in / Register” suggests a streamlined experience for repeat customers, allowing them to track orders, manage preferences, and likely save measurements for future purchases. This is a standard but essential e-commerce feature.
Furthermore, the website prominently displays links to its social media channels (Twitter, Facebook, YouTube, Pinterest, Instagram) and Trustpilot. The Trustpilot link is particularly impactful, as it directs users to an independent review platform. The mention of an “excellent customer rating” on the homepage, backed by a Trustpilot link, provides strong social proof and third-party validation, which is incredibly persuasive for potential customers. This transparency in showcasing real customer feedback is a sign of a confident and customer-focused business.
247curtains.co.uk Pros & Cons
Let’s break down the advantages and areas where 247curtains.co.uk could potentially enhance its offering based purely on the homepage information.
Pros of 247curtains.co.uk
- Extensive Product Range: The variety of curtains, blinds, cushions, and fabrics is impressive. Customers can choose from an array of styles (plain, patterned, floral, geometric, abstract, children’s designs), textures (faux silk, linen, velvet, chenille, embroidered), and colours. This extensive selection caters to diverse tastes and interior design schemes.
- Made-to-Measure Specialisation: The core offering of made-to-measure items ensures a perfect fit for any window, which is a significant advantage over standard ready-made options. This customisation is a key selling point for those seeking tailored solutions.
- Strong Trust Signals:
- 5-Year Guarantee: Providing a substantial 5-year guarantee on their curtains instils confidence in the quality and durability of their products. This commitment shows they stand behind their manufacturing.
- Free Samples: The offer of free fabric samples is invaluable. It allows customers to assess colour, texture, and light interaction in their own home environment before committing to a purchase, reducing the risk of dissatisfaction.
- Trustpilot Integration: A direct link to their Trustpilot reviews, coupled with a mention of an “excellent customer rating,” provides strong social proof and external validation of their service and product quality.
- Comprehensive Help & Support: The “Help & Advice” section is well-structured, offering:
- Detailed Measuring & Fitting Guides: Essential for made-to-measure products, empowering customers to accurately measure their windows.
- Accessible Contact Information: Clearly listed phone number and email contact options, with specified operating hours, demonstrate readiness to assist customers.
- FAQs and Delivery Information: These sections address common queries and provide crucial logistical details upfront, improving transparency.
- User-Friendly Website Design: The site is clean, intuitive, and easy to navigate. Products are well-categorised with multiple filtering options (by colour, style, texture, collection, brand), making the browsing and selection process efficient.
- Company Information: The presence of a physical address (Unit A, Trident Park, Neptune Way, Huddersfield, HD2 1UA) and registration details (247 Home Furnishings Ltd T/A 247Blinds) in the footer adds to the legitimacy and transparency of the business.
- Child Safety Information: The inclusion of a dedicated ‘Child Safety’ policy demonstrates responsibility and adherence to important safety standards, particularly relevant for blinds.
Cons of 247curtains.co.uk
- Lack of Immediate Pricing Information: While understandable for made-to-measure products, the homepage doesn’t offer any starting price points or a general pricing guide. Customers might have to delve deeper into product configuration to get an idea of the cost, which could be a minor barrier for quick comparisons. A simple “Curtains from £X” could be helpful.
- Limited Transparency on Manufacturing Origins: While it states “many in the UK,” the phrase “many” implies that some products might be manufactured elsewhere. For customers who prioritise 100% UK-made products, this could be a point of ambiguity.
- No Live Chat Support: Although phone and email support are available with clear hours, the absence of a live chat feature on the homepage might be a slight drawback for those seeking immediate, real-time assistance during browsing. Many modern e-commerce sites offer this for quick queries.
- Reliance on External Review Platform for Social Proof: While Trustpilot is excellent, having a few direct customer testimonials or case studies on their own site’s homepage could add another layer of personal connection and immediate credibility, in addition to the Trustpilot link.
- Website Performance/Load Times (Potential): This cannot be assessed purely from text, but for any e-commerce site with many images and filters, ensuring optimal load times is crucial for user retention. (This is a general point for any e-commerce site, not a specific flaw identified from the text).
- Returns Policy Detail Not Immediately Prominent: While “Terms and Condition Of Sale” is linked, a more direct, high-level summary of the returns policy on the homepage or in an easily accessible “Shopper Information” section (beyond just a link) might be beneficial for customer assurance, especially for custom items.
Overall, the pros significantly outweigh the cons, positioning 247curtains.co.uk as a strong contender in the UK home furnishings market, particularly for made-to-measure window treatments. The areas for improvement are minor enhancements rather than significant flaws.
247curtains.co.uk Alternatives
When it comes to home furnishings, particularly curtains and blinds, the UK market offers a healthy competitive landscape. While 247curtains.co.uk provides a solid offering, it’s always smart to explore alternatives to ensure you’re getting the best value, style, and service for your specific needs. Here’s a look at some prominent alternatives, each with their own unique selling propositions.
John Lewis & Partners: The Department Store Experience
- Overview: A long-standing, trusted department store brand in the UK, renowned for quality and customer service. They offer both ready-made and extensive made-to-measure curtain and blind services.
- Key Differentiators:
- Reputation: Strong consumer trust built over decades.
- Quality Guarantee: Known for high-quality products and excellent after-sales service.
- In-Store Consultation: Offers in-home measuring and fitting services, and expert advice in physical stores, which can be invaluable for complex window treatments.
- Fabric Range: Access to a vast selection of fabrics, including designer collections.
- Considerations: Generally sits at a higher price point compared to online specialists, but this often reflects the premium service and perceived quality.
- Ethical Standpoint: John Lewis is well-regarded for its ethical sourcing and sustainability initiatives, making it a sound choice for conscious consumers.
Dunelm: The Home Superstore
- Overview: One of the UK’s largest retailers for home furnishings, offering a massive array of ready-made and made-to-measure curtains, blinds, and other home décor items.
- Key Differentiators:
- Value for Money: Often very competitive on price, making quality home furnishings accessible to a broader audience.
- Sheer Volume: The sheer quantity of styles, colours, and patterns available is impressive. You’re likely to find something that fits your taste and budget.
- Click & Collect: Strong presence with physical stores across the UK, allowing for easy returns or in-person viewing.
- Regular Sales: Frequent promotions and discounts.
- Considerations: While the range is vast, the consistency in quality across all product lines might vary. Made-to-measure services are robust but may not offer the same level of bespoke customisation as niche specialists.
- Ethical Standpoint: Dunelm has policies around ethical sourcing and sustainability, though perhaps not as prominent as some high-end brands, they are continually improving their practices.
Blinds2go: The Online Blind & Curtain Specialist
- Overview: A prominent online-only retailer, as the name suggests, they are strong in blinds but also offer a significant range of made-to-measure curtains.
- Key Differentiators:
- Online Focus: Streamlined online ordering process, often with intuitive measuring guides and configurators.
- Competitive Pricing: As an online-only operation, they can often offer very competitive prices by reducing overheads.
- Fast Delivery: Often known for relatively quick turnaround times on custom orders.
- Specialised Expertise: Their focus on window dressings means their product range is deep within this niche.
- Considerations: Lacks the in-person touch of department stores, relying heavily on accurate customer measurements.
- Ethical Standpoint: As a large online retailer, they have standard business practices and policies regarding manufacturing and customer service that generally align with ethical consumer expectations.
Hillarys: The In-Home Service Provider
- Overview: A well-established UK company that primarily offers in-home consultations, measuring, and fitting services for curtains and blinds.
- Key Differentiators:
- Convenience: They come to your home, bringing samples and offering expert advice.
- Professional Fitting: Includes professional measuring and installation, ensuring a perfect fit and finish without customer hassle.
- Expert Advice: Consultants can provide tailored recommendations based on your home’s unique requirements.
- Considerations: Generally the most expensive option due to the comprehensive service. Less suitable if you prefer a purely DIY approach or want to browse extensively online first.
- Ethical Standpoint: Hillarys focuses on quality and customer service, providing a transparent and professional service model.
Plumbs: The Reupholstery & Made-to-Measure Specialist
- Overview: While famous for reupholstery, Plumbs also offers a bespoke made-to-measure curtain service, emphasising quality and traditional craftsmanship.
- Key Differentiators:
- Craftsmanship: Focus on high-quality, durable products often with a classic aesthetic.
- Home Consultancy: Similar to Hillarys, they offer a free home consultation to discuss your needs and show fabric samples.
- Fabric Variety: Extensive range of upholstery and curtain fabrics.
- Considerations: Can be a more premium option. Their process is more traditional and less about quick online ordering.
- Ethical Standpoint: Their emphasis on repairing and reupholstering items contributes to sustainability by extending product lifecycles, which aligns with ethical consumption.
Each of these alternatives offers a different blend of price, service, and product range. For some, the ease of online ordering and free samples from 247curtains.co.uk might be ideal. For others, the in-person service of Hillarys or the vast selection of Dunelm could be more appealing. It’s about matching the provider to your specific needs and comfort level.
How to Cancel 247curtains.co.uk Subscription (Not Applicable)
It’s important to clarify that 247curtains.co.uk operates as a retail e-commerce platform for made-to-measure curtains, blinds, cushions, and fabrics. Based on the information available on their homepage, there is no indication of a subscription service, free trial, or recurring billing model. Therefore, the concept of “cancelling a subscription” or “cancelling a free trial” does not apply to 247curtains.co.uk in the traditional sense of a digital service or membership.
When you purchase from 247curtains.co.uk, you are making a one-off transaction for physical goods. The process would typically involve:
- Selecting your desired product (e.g., made-to-measure curtains).
- Providing measurements and customisation options.
- Making a one-time payment for the order.
- Receiving your order via delivery.
If a customer wishes to cancel an order they have placed, this would fall under their “Terms and Conditions Of Sale” or their general customer service policy. The process for cancelling an order for custom-made goods can be different from cancelling a standard, off-the-shelf product. Usually, for made-to-measure items, once manufacturing has begun, it might be difficult or impossible to cancel without incurring a cost, as the item is unique to the customer’s specifications.
Customers looking to cancel an order would need to:
- Refer to the “Terms and Conditions Of Sale”: This document, linked in the footer, would contain the specific policies regarding order cancellations, returns, and refunds for custom-made items.
- Contact Customer Service Immediately: The website provides a “Contact Hub” with a phone number (01484 443790) and email options. For cancellations, especially time-sensitive ones, calling directly during business hours (Mon-Fri: 8am – 5pm | Sat-Sun: 9am – 5pm | Bank Holidays: 9am – 2pm) would be the most effective approach.
It is highly advisable for customers to review the cancellation and returns policy before placing a made-to-measure order to understand their rights and any potential limitations given the bespoke nature of the products. The website does not suggest any recurring billing or subscription models, so no ongoing payments to “cancel” would be involved after the initial purchase is complete.
247curtains.co.uk Pricing
Determining the exact pricing for products on 247curtains.co.uk from the homepage alone is not possible, and for good reason. As a specialist in made-to-measure curtains and blinds, the pricing structure is inherently dynamic and depends on several key variables that are specific to each customer’s order. This is standard practice for custom fabrication services.
The price of a made-to-measure curtain or blind from 247curtains.co.uk would typically be influenced by:
- Product Type: Curtains, Roman Blinds, Cushions, or Fabric by the metre will all have different base pricing.
- Dimensions: This is perhaps the most significant factor. The width and drop (height) of the window directly impact the amount of fabric and labour required, thus influencing the cost. Larger windows will naturally require more expensive curtains.
- Fabric Choice: Different fabrics have vastly different costs.
- Material: Linen, velvet, faux silk, cotton, polyester, etc., each come with their own price per metre. High-end natural fibres tend to be more expensive than synthetic alternatives.
- Pattern Complexity: Intricate patterns or embroidered fabrics might be more expensive than plain options due to manufacturing complexity and design fees.
- Brand/Collection: Fabrics from designer collections (e.g., Laura Ashley, Orla Kiely) or premium collections often carry a higher price tag.
- Lining Options: Customers typically have choices for linings, which affect both cost and functionality:
- Standard Lining: Basic lining for drape and protection.
- Blackout Lining: More expensive due to its light-blocking properties, often thicker.
- Thermal Lining: Adds insulation, which can also increase the price.
- Interlining: An additional layer for added insulation, luxurious drape, and sound deadening, which is the most expensive lining option.
- Heading Type (for curtains): The style of the curtain heading (e.g., Pencil Pleat, Eyelet, Pinch Pleat) can also affect the fabric usage and manufacturing complexity, thereby influencing the final price.
- Accessories: Any additional accessories like tie-backs, pelmets, or valances would be extra costs.
- Delivery Fees: While 247curtains.co.uk offers free delivery on orders over £179, orders below this threshold would incur a delivery charge, which would be added to the total cost.
How to get a price from 247curtains.co.uk:
To get an accurate price, a customer would need to:
- Navigate to the specific product they are interested in (e.g., a particular fabric and style of curtain).
- Enter their precise window measurements (width and drop) into the website’s configurator.
- Select their preferred lining, heading type, and any other customisation options.
The website’s system would then calculate the total price based on these inputs. This is a common and efficient method for pricing custom products online. The presence of a “5 Year Guarantee” and “Free Samples” suggests that while the price is custom, the value proposition is aimed at quality and customer satisfaction, which often translates to a fair price for a bespoke item rather than the cheapest option on the market. Ybs.co.uk Review
247curtains.co.uk vs. John Lewis & Partners
When evaluating 247curtains.co.uk against a major UK retailer like John Lewis & Partners for home furnishings, particularly curtains and blinds, we’re looking at two distinct business models with different strengths and weaknesses. It’s not a direct apple-to-apple comparison, as one is a specialised online vendor and the other a multi-channel department store.
247curtains.co.uk: The Online Customisation Specialist
- Business Model: Primarily an online e-commerce platform focused on made-to-measure window dressings (curtains, blinds) and related soft furnishings.
- Strengths:
- Hyper-Specialisation: Their core focus allows for a deep and comprehensive product range within the curtains and blinds niche. This means more options for specific fabric types, heading styles, and customisation features than a general retailer might offer.
- Convenience of Online Customisation: The website is designed for users to easily input measurements and select options from home, generating an instant quote.
- Free Samples: A crucial offering that allows customers to test fabrics and colours in their own lighting and décor, mitigating the risk of online purchase.
- Competitive Pricing (Potentially): As an online-first business, they often have lower overheads than traditional brick-and-mortar stores, which could translate to more competitive pricing for comparable quality and customisation.
- 5-Year Guarantee: A strong assurance of quality and durability.
- Weaknesses:
- No In-Person Service: Customers cannot physically see large fabric swatches, drapes, or discuss options face-to-face with an expert in a showroom. This can be a drawback for those who prefer tactile shopping.
- Reliance on Customer Measurements: The accuracy of the final product hinges entirely on the customer’s ability to measure correctly using their guides. Any error here is on the customer.
- Less Brand Recognition (Compared to JL): While gaining traction, 247curtains.co.uk doesn’t carry the same household name recognition and trust as John Lewis, which has been established for over a century.
John Lewis & Partners: The Premium Department Store
- Business Model: A multi-channel retailer with large physical stores and a strong online presence, offering a vast array of products from fashion to electronics, including a significant home furnishings department.
- Strengths:
- Unparalleled Trust & Reputation: John Lewis is synonymous with quality, reliability, and excellent customer service in the UK. Their “Never Knowingly Undersold” policy (though recently revised) underscored their commitment to value.
- In-Home Design Service: They offer professional measuring, consultation, and fitting services, where an expert visits your home to advise and take precise measurements. This eliminates guesswork for the customer.
- Showroom Experience: Customers can visit large stores, see fabric swatches, feel textures, and see examples of finished curtains/blinds in various settings.
- Extensive Product Range (Overall): While 247curtains.co.uk specialises, John Lewis offers a broader range of home furnishings beyond just window treatments, allowing for a cohesive home décor shopping experience.
- Strong After-Sales Support: Their reputation for customer service extends to problem resolution and returns.
- Weaknesses:
- Higher Price Point: Generally, John Lewis’s made-to-measure services and products come at a premium price, reflecting their service, quality, and brand.
- Potentially Longer Lead Times: Professional services can sometimes come with longer waiting periods for consultations and fitting.
- Less Niche Focus: While offering customisation, their generalist approach might mean less ultra-specific fabric choices or heading styles compared to a niche specialist.
Conclusion of Comparison
Choosing between 247curtains.co.uk and John Lewis depends on your priorities:
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Choose 247curtains.co.uk if: You are confident in taking your own measurements, prefer a digital-first shopping experience, appreciate free samples to confirm choices, and are looking for potentially more competitive pricing for a custom product with a strong guarantee. It’s a great option for the DIY-savvy shopper who values online convenience and customisation.
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Choose John Lewis if: You prioritise the highest level of service, require professional measuring and fitting, prefer a tactile shopping experience in a showroom, value a long-standing brand reputation above all else, and are willing to pay a premium for peace of mind and comprehensive support. It’s ideal for those who want a hands-off, expertly guided experience.
Both retailers offer legitimate and quality products in their respective niches. The “better” choice is entirely subjective to the individual customer’s needs, budget, and shopping preferences.
FAQ
What is 247curtains.co.uk?
247curtains.co.uk is a UK-based online retailer specialising in made-to-measure curtains, blinds, cushions, and fabrics for home interiors. They offer a wide range of styles, colours, and textures, along with customisation options.
Is 247curtains.co.uk a legitimate website?
Yes, based on the information provided on their homepage, 247curtains.co.uk appears to be a legitimate e-commerce website. They display a physical address, contact details, clear policies, and links to external review platforms like Trustpilot.
What products does 247curtains.co.uk offer?
247curtains.co.uk primarily offers made-to-measure curtains, Roman blinds, cushions, and fabrics. These come in various styles (plain, patterned, floral), textures (velvet, linen, faux silk), and colours. Modishfurnishing.co.uk Review
Does 247curtains.co.uk offer free samples?
Yes, 247curtains.co.uk explicitly states that they offer free fabric samples to help customers make informed decisions about their purchases.
What is the guarantee offered by 247curtains.co.uk?
247curtains.co.uk provides a 5-year guarantee on their curtains, indicating their confidence in the quality and craftsmanship of their made-to-order products.
How do I get a price for made-to-measure curtains on 247curtains.co.uk?
To get a price, you need to select your desired fabric and style, then input your specific window measurements (width and drop) into their online configurator. The system will then calculate the total cost based on your customisation choices.
Does 247curtains.co.uk deliver to my location in the UK?
Yes, 247curtains.co.uk delivers across the UK. Specific delivery times and costs are detailed in their Delivery information section on the website.
Is there a minimum order value for free delivery?
Yes, 247curtains.co.uk offers free delivery on all orders over £179. Orders below this amount will incur a delivery charge.
How can I contact 247curtains.co.uk customer service?
You can contact their customer service via phone (01484 443790) or through their “Contact Hub” which likely includes email options. Their operating hours are listed on the website.
Does 247curtains.co.uk have a physical store?
Based on the website’s information, 247curtains.co.uk appears to be primarily an online retailer, operating from a physical address in Huddersfield for manufacturing and operations, rather than a public showroom.
Are there any child safety measures for blinds from 247curtains.co.uk?
Yes, the website has a dedicated “Child Safety” section, indicating their adherence to safety standards for their products, particularly for blinds, to ensure they are safe for homes with children.
Can I track my order from 247curtains.co.uk?
Yes, the website provides a “Track My Order” feature, allowing customers to monitor the status and progress of their purchase after placing an order.
What kind of help and advice does 247curtains.co.uk offer for measuring?
247curtains.co.uk provides comprehensive “Measuring & Fitting” guides to help customers accurately measure their windows for made-to-measure curtains and blinds. Phs.co.uk Review
Does 247curtains.co.uk offer different curtain heading types?
While not explicitly detailed on the homepage, a made-to-measure curtain specialist like 247curtains.co.uk would typically offer various heading types such as Pencil Pleat, Eyelet, or Pinch Pleat, which can be selected during the customisation process.
Is there a blog or inspiration section on 247curtains.co.uk?
Yes, the website features a “247 Blog” and an “Inspiration” hub, offering articles, design ideas, and tips to help customers with their home furnishing choices.
What payment methods are accepted by 247curtains.co.uk?
While not explicitly listed on the homepage text, reputable UK e-commerce sites typically accept major credit/debit cards (Visa, MasterCard) and often PayPal. Details would be found during the checkout process or in their terms and conditions.
Does 247curtains.co.uk have a returns policy for made-to-measure items?
Made-to-measure items generally have specific return policies due to their custom nature. Details would be outlined in their “Terms and Condition Of Sale” on the website. It is advisable to review this before purchasing.
What social media platforms is 247curtains.co.uk active on?
247curtains.co.uk has links to their profiles on Twitter, Facebook, YouTube, Pinterest, and Instagram, indicating their presence on various social media platforms.
How old is the company 247curtains.co.uk?
Based on the copyright notice in the footer, the company’s operation dates back to 2005 (“© 2005-2025 All Rights Reserved · 247 Home Furnishings Ltd”), suggesting over 15 years of experience in the industry.
Can I find information about the company’s security practices on their website?
Yes, 247curtains.co.uk includes a “Your Security” link in their footer, which should detail the measures they take to protect customer data and ensure secure online transactions.
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