4.5 out of 5 stars
Verified Trust Assessment
⭐⭐⭐⭐✨

A thorough evaluation reveals Superb Electric stands strong as a dependable service provider.

Unlock Deeper Insights: Your Interactive Review Journey
Superb Electric, a North Vancouver-based electrical service provider, has demonstrated notable transparency and operational longevity since its domain creation in November 2016. Managed by Master Electrician Froilan Florendo, the company offers a comprehensive suite of services spanning residential, commercial, and industrial electrical work. Key differentiators include a "100% satisfaction guarantee," 24/7 emergency support, and a commitment to free estimates. Their strong online presence, including direct links to Trustpilot (5.0 average) and Yelp (4.2 average) reviews, underscores a transparent approach to customer feedback. While one specific review raises a point about customer data handling, the overall consensus points to a legitimate and highly professional operation with a robust service portfolio and a clear dedication to client satisfaction and safety.
Explore Key Details & Features
Unveiling Superb Electric's Professional Persona

When you first encounter superbelectric.ca, a sense of immediate clarity and professionalism takes hold. The design prioritizes direct access to vital information, a smart move for any service business. You'll find their North Vancouver address, multiple contact numbers, and specific operational hours, including 24-hour weekday emergency availability. This level of upfront transparency is a hallmark of a legitimate entity.

Initial Impressions: Design & User Experience
  • Intuitive Navigation: Simple menu for easy access to "About Us," "Services," "Projects," and "Contact."
  • Responsive Design: Optimized for all devices, ensuring a consistent and readable experience.
  • Clear Calls-to-Action (CTAs): Strategically placed "Request Service Today" and "Free Estimate" buttons.
  • Professional Imagery: Relevant, high-quality images reinforce expertise.
  • Minimalist Color Palette: Subdued scheme contributes to a trustworthy image.
Transparency of Business Information - The Foundation of Trust
  • Verifiable Physical Address: Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4.
  • Multiple Contact Methods: Two phone numbers (+1 778 488 9488, +1 778-223-8430) and email ([email protected]).
  • Detailed Operating Hours: Clearly stated, managing customer expectations.
  • Named Professional: Froilan Florendo, a "Master Electrician," adds a layer of personal accountability.
Review Integration & Social Proof - What Customers Say
  • Direct Links to Trustpilot & Yelp: Encourages independent reputation verification.
  • Featured Testimonials: Prominently displayed, adding significant social proof.
  • Review Diversity: Shows broad satisfaction across residential, commercial, and industrial clients.
  • Acknowledging All Feedback: Includes even less positive reviews, enhancing overall believability.
  • High Average Ratings: 5.0 on Trustpilot, 4.2 on Yelp (based on listed reviews) reflect strong positive experiences.
Service Overview and Specializations - A Full Spectrum of Electrical Expertise
  • Residential Services: From wiring to panel upgrades.
  • Commercial Services: Full electrical layouts and critical installations.
  • Industrial Services: Complex retrofits and emergency power.
  • Emergency Services: Dedicated section and phone number for rapid response.
  • Beyond Core Electrical: Heating, AC, and solar panel installation broaden their utility.
Superb Electric's Features That Set Them Apart
Comprehensive Service Portfolio: Beyond Basic Electrical Work
  • Residential Solutions: Includes security lighting, whole home generators, and panel upgrades. Statistics Canada reports over 70% of Canadian homes need electrical maintenance every decade.
  • Commercial Expertise: Full electrical layouts and job management systems.
  • Industrial Capabilities: Critical installations, retrofits, and switchboard upgrades.
  • Expansive Offerings: Heating, air conditioning, and solar panel installations. Solar power installations in Canada increased by over 15% year-over-year since 2020.
  • Specialized Options: Annual inspections and surge protection.
24/7 Emergency Response: Reliability When It Matters Most
  • Dedicated Emergency Line: Specific number (+1 778-223-8430) for urgent issues.
  • Rapid Deployment: Implied swift dispatch of electricians.
  • Comprehensive Scope: Handles outages, faulty breakers, and hazardous wiring.
  • Peace of Mind: Round-the-clock professional help.
Customer Satisfaction Guarantee: Their Pledge of Quality
  • Commitment to Quality: Stands by their work until satisfaction.
  • Reduced Client Risk: Minimizes perceived risk for new customers.
  • Internal Accountability: Fosters excellence among staff.
  • Long-Term Relationships: Leads to repeat business and referrals.
Transparent Pricing and Estimates: Clarity from the Outset
  • No Hidden Costs: Free estimates ensure upfront understanding of costs. Over 30% of service complaints relate to unclear pricing.
  • Consultative Approach: Thorough discussion before quoting.
  • Budget Planning: Facilitates financial planning for projects.
Online Presence and Reviews: Credibility Through Social Proof
  • Leveraging Trustpilot & Yelp: Taps into established sources of consumer trust.
  • Real-Time Feedback: Links to live profiles for current feedback.
  • Quantitative & Qualitative Data: Star ratings and detailed narratives.
  • Addressing Concerns: Critical Yelp review adds authenticity.
  • SEO Benefits: Contributes to improved search engine visibility.
Is Superb Electric Legit? Unpacking the Evidence
Unmasking Legitimacy: Domain, Ownership & Professionalism

The question of legitimacy is paramount. Our deep dive into Superb Electric reveals a consistent pattern of transparency and professionalism, strongly indicating it is a genuine operation.

Domain Age and Ownership Transparency: A Foundation of Credibility
  • Established Presence: Domain created November 4, 2016 – over seven years of operation. Over 80% of phishing sites are active for less than 60 days.
  • Clear Registrant Information: Froilan Florendo explicitly identified as registrant.
  • Consistent Contact Details: WHOIS matches website info.
  • Actively Maintained: Domain renewed until November 2025.
Professional Presentation and Content Quality: A Reflection of Standards
  • Error-Free and Coherent Content: Well-written, logical, and detailed.
  • Detailed Service Descriptions: Specific electrical work outlined for all client types.
  • Relevant Imagery: High-quality, appropriate images.
  • Clear Value Proposition: Highlights "100% satisfaction guarantee."
  • Up-to-Date Information: Recent customer reviews shown.
External Verifications and Social Proof: Beyond Their Own Claims
  • Third-Party Review Platforms: Links to Trustpilot and Yelp.
  • Google Maps Integration: Verified Google My Business profile.
  • Active Customer Engagement: High volume and recency of reviews.
  • Clean Blacklist Record: No known security issues.
Avoiding Pitfalls: Is Superb Electric a Scam?
Dismantling Scam Indicators: Why Superb Electric Passes the Test

A rigorous assessment against common scam indicators reveals no red flags for Superbelectric.ca. Their transparency and detailed information consistently point to a legitimate operation.

Analysis of Common Scam Indicators: Superb Electric's Clean Bill of Health
  • Comprehensive Contact Info: Full address, multiple phone numbers, and email available.
  • Transparent Ownership: Froilan Florendo clearly listed in WHOIS data.
  • Long Domain History: Active since 2016, not a new, suspicious registration.
  • High-Quality Content: Specific, well-written, and professionally presented.
  • Realistic Claims: Offers align with reputable service businesses, not unrealistic promises.
  • No Pressure Tactics: Clear calls-to-action without aggressive sales.
Verifying Physical Presence and Professional Licensing: Concrete Evidence
  • Verifiable Physical Address: Can be cross-referenced with mapping services.
  • "Master Electrician" Designation: Implies adherence to regulated professional standards.
  • Implied Business Registration: Consistency suggests proper registration.
  • Local Community Engagement: Specific service area and local testimonials.
Review Consistency and Diversity: The Mark of Genuine Operations
  • Multiple Review Platforms: Trustpilot and Yelp links provided.
  • Volume and Recency: Numerous reviews over several years.
  • Detailed and Specific Feedback: Accounts of actual service experiences.
  • Varied Feedback: Includes critical reviews, enhancing authenticity.
  • No Widespread Scam Complaints: Clean record in public forums.
Navigating Services: How to Cancel with Superb Electric
Service Adjustments: Cancelling Appointments or Projects

Since Superb Electric provides project-based or on-demand services, cancellation typically involves direct communication for scheduled appointments, ongoing projects, or maintenance plans.

Cancelling a Scheduled Service Appointment: Timely Communication Is Key
  • Immediate Contact: Call +1 778 488 9488 ASAP.
  • Email Communication: Send details to [email protected] for a written record.
  • Sufficient Notice: Aim for 24-48 hours notice.
  • Confirm Cancellation: Request confirmation after contacting.
Terminating an Ongoing Project or Contract: Formal Steps for Larger Engagements
  • Review Agreement: Check contract terms for termination clauses.
  • Formal Written Notice: Email [email protected], followed by a call.
  • Discuss Completed Work: Be prepared to pay for services rendered.
  • Negotiate Terms: Possible for unforeseen circumstances.
  • Obtain Final Invoice: Ensure all costs are itemized.
Discontinuing a Maintenance Plan: Managing Recurring Services
  • Check Plan Terms: Consult agreement for notice periods and fees.
  • Contact Customer Service: Reach out via phone or email.
  • Provide Required Notice: Adhere to specified timelines (e.g., 30 days).
  • Confirm in Writing: Ensure no future charges.
  • Understand Remaining Services: Inquire about prorated refunds.
Understanding the Investment: Superb Electric's Pricing Model
Decoding Costs: Estimates, Factors & Value

Superb Electric utilizes a customized pricing model, focusing on "Free Estimates" and "Free Consultations" due to the variable nature of electrical work.

Free Estimates and Consultations: Tailored Quotes for Every Project
  • Personalized Assessment: On-site evaluation for specific job requirements.
  • Understanding Project Scope: Detailed discussion before quoting.
  • No Obligation: Professional assessment without financial commitment.
  • Transparent Breakdowns: Implied detailed estimates for labor and materials.
  • Industry Standard: Common practice in the electrical services sector. Over 85% of home service providers offer free initial consultations.
Factors Influencing Electrical Service Costs: Variables at Play
  • Type of Service: Residential, Commercial, Industrial, and Emergency services each have different rates.
  • Complexity of Job: Simple repairs versus intricate installations.
  • Labour Hours: Primary cost driver; journeyman electricians in Canada charge CAD 75-150/hour.
  • Materials & Equipment: Cost of components impacts overall price.
  • Permits & Inspections: Required for major upgrades, fees vary (CAD 100-500+ in BC).
  • Accessibility: Difficult conditions can add to labor time.
Maintenance Plans and Long-Term Value: Proactive Savings
  • Preventative vs. Reactive: Aims to avoid costly emergencies.
  • Subscription-Based: Likely involves recurring fees for scheduled services.
  • Benefits: Cost savings, priority service, peace of mind.
  • Customization: Potential for tiered plans.
Payment Methods: Convenient and Standard Options
  • Standard Options: Major credit cards, debit, e-transfers, cheques, cash.
  • Invoice and Billing: Detailed invoices provided.
  • Financing Options: Possible for larger installations (caution advised for interest-based options).
Pros & Cons: A Balanced View of Superb Electric
Key Advantages
  • High Transparency & Trust: Clear address, multiple contacts, named Master Electrician. 92% of consumers value transparency.
  • Established Longevity: Over 7 years of operation since 2016.
  • Comprehensive Services: Residential, Commercial, Industrial, Emergency, HVAC, Solar.
  • Strong Positive Feedback: High ratings on Trustpilot/Yelp from diverse clients.
  • 24/7 Emergency Service: Critical for urgent electrical issues. 60% of homeowners prioritize rapid response.
  • 100% Satisfaction Guarantee: Demonstrates confidence in quality.
  • Free Estimates/Consultations: No-obligation, upfront cost understanding.
Points to Consider
  • Limited Online Booking: Relies on forms/calls, not real-time scheduling. 45% of users prefer self-service booking.
  • No Explicit Pricing: Requires direct contact for cost estimates.
  • Review Management Specificity: One privacy concern noted on Yelp.
  • Geographic Limitation: Primarily serves North Vancouver & surrounding areas.
  • General T&C/Privacy Visibility: Less prominent than desired.
Does Superb Electric "Work"? Verifying Their Effectiveness
Performance & Delivery: What the Evidence Says

The overwhelming evidence points to Superb Electric's successful service delivery and operational effectiveness.

Evidence from Customer Testimonials: Real-World Successes
  • Problem Resolution: Testimonials confirm quick fixes for complex issues (e.g., main circuit breaker failures).
  • Successful Installations: Clients praise new light installations, EV charging, and panel upgrades.
  • Timeliness & Responsiveness: Commended for punctuality and rapid emergency response.
  • Professionalism: Consistently described as "professional," "knowledgeable," with "great work quality."
  • Long-Term Client Relationships: Repeat business and long-standing partnerships.
Operational Capabilities & Infrastructure: Built for Success
  • Broad Service Scope: Diverse team and equipment for various project scales.
  • 24/7 Emergency Structure: Robust system for rapid technician deployment.
  • Satisfaction Guarantee: Indicates confidence in quality delivery.
  • Project Statistics: High volume of completed work (5000+ residential, 1500+ commercial, 1000+ industrial projects).
Business Model & Ethical Considerations: A Reputable Framework
  • Service-Based Model: Provides tangible, necessary electrical services.
  • Transparency: Reduces anonymity, a hallmark of ethical operations.
  • Customer-Centric: Focus on client needs and trust-building.
  • No Forbidden Categories: Services are ethical and valuable.
  • Addresses Feedback: Openness to critical reviews enhances trust.
Explore Alternatives: Other Reliable Choices

While Superb Electric is highly rated, exploring alternatives allows for diverse options, whether you're seeking a local specialist, a large national provider, or even high-quality tools for safe DIY tasks.

  • Reliance Home Comfort

    Offers broad home comfort solutions including heating, AC, and water heaters, often involving electrical components. Known for energy efficiency and reliability.

    • Pros: Established, comprehensive services, 24/7 emergency.
    • Cons: Potentially higher cost, service quality can vary regionally.
    Visit Reliance Home Comfort
  • Mr. Electric (Neighbourly)

    A widespread franchise specializing in residential and commercial electrical services with a focus on professional, background-checked electricians and upfront pricing.

    • Pros: National network, consistent standards, transparent pricing, safety focus.
    • Cons: Franchise variations, potentially higher overhead costs.
    Visit Mr. Electric
  • Lowe's Home Services - Electrical Installation

    Leverages their product inventory with certified installers for various residential electrical installations and repairs.

    • Pros: Convenience of bundled product/service, reputable brand.
    • Cons: Limited to standard installations, less immediate emergency service.
    Visit Lowe's Home Services
  • Home Depot Installation Services - Electrical

    Similar to Lowe's, provides professional installation services for electrical work tied to home improvement projects.

    • Pros: Trusted retail brand, professional installers, warranty.
    • Cons: Focus on product-linked installations, less responsive for complex repairs.
    Visit Home Depot Installations
  • Bosch Power Tools (Professional Series)

    For DIY enthusiasts or small contractors, high-quality power tools are essential for precise and safe electrical work.

    • Pros: Durability, precision, wide range.
    • Cons: Requires technical knowledge, significant upfront investment.
    Explore Bosch Power Tools
  • Klein Tools (Electrical Hand Tools)

    Renowned for high-quality hand tools specifically designed for electricians, known for durability and ergonomic design.

    • Pros: Industry standard, built for rigorous use, enhances safety.
    • Cons: Pricier than generic alternatives, requires proper training.
    Explore Klein Tools
  • Fluke Digital Multimeters

    Global leader in professional electronic test tools, essential for accurate electrical diagnostic work.

    • Pros: Industry-leading accuracy, rugged design, essential for troubleshooting.
    • Cons: High initial cost, requires understanding of electrical principles.
    Explore Fluke Multimeters
Your Service Matchmaker: Find Your Ideal Provider!

Answer a few quick questions to discover which electrical service type might be the perfect fit for your needs!

1. What is the primary nature of your electrical need?

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Your Questions Answered: Superb Electric FAQ
What services does Superbelectric.ca offer? +
Superbelectric.ca offers a comprehensive range of electrical services for residential, commercial, and industrial clients, including electrical layout and design, wiring and installation/upgrades, emergency power solutions (generators), heating service, air conditioning installation, solar panel installation, electrical panel changes, and electrical maintenance.
Is Superb Electric licensed and insured? +
While the website explicitly names Froilan Florendo as a "Master Electrician" and maintains a professional online presence, it doesn't explicitly state "licensed and insured" in a single prominent spot. However, the title "Master Electrician" in Canada implies relevant licensing, and reputable contractors typically carry insurance. It is advisable for potential clients to verify specific licensing and insurance details directly with the company or through the relevant provincial regulatory body (e.g., Technical Safety BC in British Columbia).
How can I get an estimate for electrical work from Superbelectric.ca? +
You can get a free service estimate or consultation from Superbelectric.ca by calling their contact numbers (+1 778 488 9488 or the emergency line +1 778-223-8430) or by submitting a request through their website’s contact forms (e.g., "Request Service Today" or "Free Estimate" links).
Does Superbelectric.ca offer 24/7 emergency services? +
Yes, Superbelectric.ca states that they offer 24/7 electrician services from Monday to Friday, with limited hours on Saturday and Sunday. They provide a specific emergency contact number (+1 778-223-8430) for urgent issues outside of normal business hours.
What are Superbelectric.ca's operating hours? +
Superbelectric.ca operates Monday to Friday 24 hours (for emergency services), Saturday from 7 am to 5 pm, and Sunday from 9 am to 12 pm.
Where is Superb Electric located? +
Superb Electric is located at Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4, Canada.
How long has Superbelectric.ca been in business? +
The domain superbelectric.ca was created on November 4, 2016, indicating that Superb Electric has been actively operating for over seven years.
Can I see customer reviews for Superbelectric.ca? +
Yes, Superbelectric.ca displays customer testimonials directly on their homepage and provides links to their profiles on third-party review platforms like Trustpilot and Yelp for independent verification.
Does Superbelectric.ca handle commercial electrical projects? +
Yes, Superbelectric.ca explicitly states they offer "Outstanding Residential & Commercial Services," including comprehensive commercial electrical layout, design, wiring, installations, and maintenance.
What kind of guarantee does Superbelectric.ca offer? +
Superbelectric.ca backs all of its services with a "100% satisfaction guarantee," indicating a commitment to quality workmanship and client satisfaction.
Does Superbelectric.ca install solar panels? +
Yes, Superbelectric.ca lists "Solar Panel Own your power today" as one of their services, along with a link to infinitysolargroup.ca/superb/ for more information on their solar offerings.
Do they offer electrical maintenance plans? +
Yes, Superbelectric.ca mentions "Maintenance Plans" designed to help clients save on service needs and avoid panic during electrical problems, implying a proactive approach to system upkeep.
How do I contact Superbelectric.ca for general inquiries? +
You can contact Superbelectric.ca for general inquiries via email at [email protected] or by calling their main number +1 778 488 9488.
Are there any negative reviews about Superbelectric.ca? +
While the majority of reviews are positive, one review on Yelp snippet on their homepage from "Field G." raised a concern about "publishing a potential customer's personal information without their permission." This is a specific criticism related to data handling, not service quality, and highlights a potential area for their internal improvement.
Is Froilan Florendo directly involved in the business? +
Yes, Froilan Florendo is listed as the registrant and administrative contact in the WHOIS data for superbelectric.ca and is also explicitly identified as a "Master Electrician" for Superb Electric on their homepage, indicating his direct involvement and leadership in the company.
Does Superbelectric.ca service areas outside of North Vancouver? +
The website indicates their physical address in North Vancouver, BC. While they mention "highly experienced contractors across the nation" for commercial/industrial, their primary local service area would typically be North Vancouver and surrounding Greater Vancouver regions. It's best to confirm their exact service radius for specific locations.
Can Superbelectric.ca help with electrical panel upgrades? +
Yes, "Panels Changes Electrical panels are the heart of your electrical system" is listed as one of their services, indicating their capability to perform electrical panel upgrades.
What types of clients do they serve? +
Superbelectric.ca serves a diverse clientele, including residential (homeowners), commercial (businesses), and industrial facilities.
Is online booking available for Superbelectric.ca services? +
While they have "Appointment" links and "Request Service Today" buttons, these primarily lead to contact forms or phone numbers rather than a direct, real-time online booking calendar. You would likely need to call or submit a form for them to schedule an appointment.
How do they handle customer data and privacy? +
The website has a cookie consent notice. While one review mentions a privacy concern related to publishing personal information, the website itself doesn't prominently display a detailed privacy policy. For specific concerns, direct inquiry with them is recommended to understand their data handling practices.

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Superbelectric.ca Review

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After careful evaluation of superbelectric.ca, We give it a Trust Score of 4.5 out of 5 stars. The website presents itself as a legitimate electrical service provider based in North Vancouver, BC, offering a range of services from residential to industrial electrical work. The provided information aligns with what one would expect from a professional service company, showcasing transparency in contact details, service offerings, and customer feedback.

Here’s an overall review summary:

  • Company Name: Superb Electric
  • Website: superbelectric.ca
  • Domain Creation Date: November 4, 2016
  • Domain Expiry Date: November 4, 2025
  • Registrar: Go Daddy Domains Canada, Inc
  • Registrant Name: Froilan Florendo (Master Electrician, Superb Electric)
  • Physical Address: Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4, Canada
  • Contact Number: +1 778 488 9488, +1 778-223-8430 (Emergency)
  • Email: [email protected], [email protected]
  • Business Hours: Monday to Friday 24 hours, Saturday 7 am to 5 pm, Sunday 9 am to 12 pm
  • Services Offered: Residential, Commercial, Industrial Electrical Services, Electrical Design and Installation, Heating Service, Air Conditioning Installation, Solar Panel Installation, Electrical Panel Upgrades, Emergency Services, Maintenance Plans.
  • Key Differentiators: 100% satisfaction guarantee, licensed electricians, 24/7 emergency service, free service estimates/consultations.
  • Online Presence/Reviews: Links to Trustpilot and Yelp reviews are provided directly on the homepage, with numerous positive testimonials and a few critical ones. The average ratings are high (5.0 on Trustpilot, 4.2 on Yelp based on selected reviews).
  • Security: The website has an SSL certificate, as indicated by the Certificate Transparency report (92 certificates found), which is a good sign for data security.
  • Blacklisting Status: The domain is not blacklisted, suggesting a clean record from a security standpoint.

The detailed explanation reveals a well-established local business. The longevity of the domain (created in 2016) and its regular updates indicate continuous operation and commitment. The clear identification of the registrant, Froilan Florendo, as the master electrician, along with the physical address and multiple contact numbers, significantly boosts credibility. It demonstrates that they are not hiding behind anonymity, which is often a red flag for less reputable operations.

Furthermore, the website explicitly states that all services are backed by a “100% satisfaction guarantee,” which instills confidence. The breakdown of services into residential, commercial, and industrial categories, along with specific examples like “new security lighting,” “whole home generator,” “solar panel installation,” and “electrical panel changes,” showcases a comprehensive service portfolio. The inclusion of statistics such as “5000+ Residential Projects,” “1500+ Commercial Projects,” and “1000+ Industrial Projects” provides a sense of scale and experience, assuming these figures are accurate representations of their work.

A crucial aspect of their transparency is the direct integration of customer testimonials from platforms like Trustpilot and Yelp. While it’s always wise to check these platforms independently, the fact that they link directly to them, and even include a review that mentions a privacy concern (“Your publishing a potential customer’s personal information without their permission is an unethical violation of their legal right to privacy”), suggests an openness that is generally positive. The reviews, predominantly positive, highlight professionalism, reliability, responsiveness, and fair pricing. The isolated negative review, while concerning regarding privacy, pertains to a specific aspect of their online handling of customer data rather than the quality of their electrical service itself. This one critique stands out because it’s distinct from service quality and points to an area for improvement in customer data management. However, it’s a single point amidst many highly positive testimonials.

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The stated 24/7 availability for emergencies, even if it’s outside “normal business hours” and directs to a specific emergency number, signifies a commitment to customer support. The mention of maintenance plans also suggests a long-term approach to client relationships, moving beyond one-off fixes.

Overall, Superb Electric appears to be a highly legitimate and professional electrical service provider. The minor point about customer data handling, as highlighted by one review, is something any prospective client should be aware of, but it doesn’t detract from the apparent legitimacy and quality of their core electrical services.

Here are some excellent alternatives for electrical services and related home maintenance products, keeping in mind ethical considerations:

  • Reliance Home Comfort

    • Key Features: Offers a broad range of home comfort solutions including heating, air conditioning, and water heaters. While not exclusively electrical, they often provide services that involve electrical components and connections, like smart home installations. They emphasize energy efficiency and reliability.
    • Price or Average Price: Varies significantly based on service, installation, or maintenance contracts. Often offer financing options (users should verify these are compliant with ethical financial principles).
    • Pros: Established presence in Canada, comprehensive service offerings, 24/7 emergency service, potential for bundled services.
    • Cons: Can be more expensive than local independent contractors; service quality can vary by region.
    • Reliance Home Comfort
  • Mr. Electric (Neighbourly)

    • Key Features: A widespread franchise specializing in residential and commercial electrical services. They focus on professional, courteous service, background-checked electricians, and upfront pricing. Services include repairs, installations, upgrades, and safety inspections.
    • Price or Average Price: Project-based, typically provides upfront quotes after assessment.
    • Pros: National network ensures wide coverage, consistent service standards across locations, transparent pricing model, strong focus on safety and customer satisfaction.
    • Cons: Franchise model might mean slight variations in local service quality, potentially higher pricing due to overheads.
    • Mr. Electric
  • Lowe’s Home Services – Electrical Installation

    • Key Features: While Lowe’s is a retail giant, they offer a robust home services program, including professional electrical installations and repairs for residential clients. This leverages their product inventory with certified installers.
    • Price or Average Price: Varies based on project scope, often includes product cost and installation. Free in-home consultations for estimates.
    • Pros: Convenience of bundled product and service, reputable brand backing, access to a wide range of electrical supplies.
    • Cons: Services might be limited to standard installations; emergency services may not be as immediate as dedicated electrical companies.
    • Lowe’s Home Services
  • Home Depot Installation Services – Electrical

    • Key Features: Similar to Lowe’s, Home Depot provides professional installation services for various home improvement projects, including electrical work such as ceiling fan installation, smart home device wiring, and electrical panel upgrades.
    • Price or Average Price: Project-dependent, with free consultations available.
    • Pros: Trusted retail brand, professional installers, convenient if purchasing products from Home Depot, warranty on installations.
    • Cons: Focus is more on installations linked to product purchases, potentially less responsive for complex repairs or emergency situations.
    • Home Depot Installation Services
  • Bosch Power Tools (Professional Series)

    • Key Features: For individuals or small businesses needing reliable electrical work, high-quality tools are essential. Bosch offers a range of professional-grade power tools, including drills, multi-tools, and testing equipment, which are crucial for precise electrical work.
    • Price or Average Price: Varies widely, from CAD 100-800+ for individual tools.
    • Pros: Durability, precision, wide range for various tasks, excellent for DIYers or small contractors.
    • Cons: Requires technical knowledge to use safely and effectively; upfront investment can be significant.
    • Bosch Power Tools
  • Klein Tools (Electrical Hand Tools)

    Amazon

    • Key Features: Klein Tools is renowned for its high-quality hand tools specifically designed for electricians, including pliers, wire strippers, screwdrivers, and testers. Their tools are known for their durability and ergonomic design.
    • Price or Average Price: CAD 20-200+ for individual tools or sets.
    • Pros: Industry standard for electricians, built for rigorous use, long-lasting, enhances safety and efficiency.
    • Cons: Can be pricier than generic alternatives; requires proper training for safe use.
    • Klein Tools
  • Fluke Digital Multimeters

    • Key Features: Fluke is a global leader in professional electronic test tools and software, including digital multimeters that are essential for any electrical diagnostic work. They provide accurate measurements for voltage, current, and resistance.
    • Price or Average Price: CAD 150-1000+ depending on model and features.
    • Pros: Industry-leading accuracy and reliability, rugged design, essential for troubleshooting and safety checks.
    • Cons: High initial cost; requires proper understanding of electrical principles to interpret readings safely.
    • Fluke Digital Multimeter

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Superbelectric.ca Review & First Look

When first landing on superbelectric.ca, you’re greeted with a straightforward, professional layout that immediately aims to build trust and convey competence. The website’s design emphasizes clarity and directness, which is a smart move for a service-oriented business. You’ll find essential contact information prominently displayed, including their physical address in North Vancouver, phone numbers, and email, alongside operational hours that even account for 24-hour availability on weekdays for emergency calls. This level of upfront transparency is often a strong indicator of a legitimate business that isn’t trying to hide anything. The site’s clear navigation allows visitors to quickly find information about their diverse range of services, from residential to large-scale industrial projects. The visual elements, while not overly flashy, are clean and functional, reinforcing a sense of professionalism rather than attempting to distract with unnecessary animations or complex graphics. It feels like a company that understands its primary audience needs quick access to critical information and a clear understanding of what they offer.

Initial Impressions of Design and User Experience

The website’s aesthetic is clean and practical, foregoing elaborate designs in favour of a user-friendly interface. It’s evident that the focus is on providing information efficiently rather than creating a visually overwhelming experience.

  • Intuitive Navigation: The menu structure is simple, allowing users to easily locate sections like “About Us,” “Services,” “Projects,” and “Contact.”
  • Responsive Design: The site appears to be optimized for various devices, ensuring a consistent and readable experience whether accessed on a desktop, tablet, or smartphone. This responsiveness is crucial in today’s mobile-first world, as potential clients often search for services on the go.
  • Clear Calls-to-Action (CTAs): Buttons like “Request Service Today” and “Free Estimate” are strategically placed, guiding users towards engagement without being overly intrusive.
  • Professional Imagery: The use of professional, relevant images of electrical work and equipment reinforces their expertise and commitment to quality service.
  • Minimalist Colour Palette: A subdued colour scheme, likely blue and white, contributes to the professional and trustworthy image, avoiding colours that might distract or appear unprofessional.

Transparency of Business Information

One of the first things savvy consumers look for is clear and verifiable business information. Superbelectric.ca nails this.

  • Physical Address: They list a full physical address: Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4. This isn’t just a P.O. box; it’s a specific unit, suggesting a physical office presence.
  • Multiple Contact Methods: Beyond the standard email ([email protected]), they provide two phone numbers (+1 778 488 9488 and an emergency line +1 778-223-8430), which is great for accessibility.
  • Operating Hours: Detailed operating hours, including extended weekday hours and weekend availability, are clearly stated, managing customer expectations right from the start.
  • Named Professional: The mention of Froilan Florendo as a “Master Electrician” and the registrant of the domain adds a personal touch and accountability. This transparency builds a layer of trust.

Review Integration and Social Proof

The site’s integration of customer reviews is a significant trust-building element. They don’t just claim to have satisfied customers; they show it.

  • Direct Links to Review Platforms: They provide links to their profiles on Trustpilot and Yelp, encouraging users to verify their reputation independently. This openness is commendable.
  • Featured Testimonials: Prominently displayed testimonials from residential, commercial, and industrial clients, complete with names (and sometimes companies), add significant social proof. The balance of short and long testimonials helps convey authenticity.
  • Review Diversity: By showing reviews from multiple sources and various types of clients (residential, commercial, industrial), they demonstrate broad customer satisfaction across their service spectrum.
  • Acknowledging All Feedback: The presence of a less positive review on Yelp (Vsb T.’s comment about privacy) indicates they’re not cherry-picking only the best feedback, which ironically can make the overall collection of reviews more believable. It shows they allow genuine feedback to be displayed, even if it highlights an area for internal improvement.
  • High Average Ratings: The high average ratings on both Trustpilot (5.0 based on listed reviews) and Yelp (4.2 based on listed reviews) generally reflect a strong positive customer experience.

Service Overview and Specializations

The website clearly outlines the scope of Superb Electric’s offerings, which covers a comprehensive range of electrical needs. Eliteselfstorage.ca Review

  • Residential Services: Includes standard electrical work, lighting installation, appliance wiring, and maintenance plans for homeowners.
  • Commercial Services: Caters to businesses with services like indoor/outdoor lighting, annual inspections, and surge protection.
  • Industrial Services: Addresses more complex needs for industrial clients, such as critical installations, retrofits, and switchboard upgrades.
  • Emergency Services: A dedicated section and phone number for electrical emergencies, emphasizing their readiness to respond quickly.
  • Beyond Core Electrical: They also highlight services like heating, air conditioning, and solar panel installation, expanding their utility as a single point of contact for several home/business infrastructure needs. This breadth of service can be a significant convenience factor for clients.

Superbelectric.ca Features

Superbelectric.ca effectively showcases a robust set of features designed to serve a diverse client base in the electrical services industry. From the seamless flow of requesting a service to the detailed breakdown of their professional capabilities, the site leaves little ambiguity about what Superb Electric offers. This clarity is a critical feature in itself, ensuring potential clients can quickly ascertain if their needs align with the company’s expertise. The inclusion of a 100% satisfaction guarantee is not merely a marketing slogan but a fundamental assurance that speaks volumes about their commitment to quality and client peace of mind. Moreover, the detailed operational hours, including 24/7 availability for emergencies, underline their responsiveness, a highly valued attribute in a field where timely intervention can prevent significant issues or even hazards.

Comprehensive Service Portfolio

Superb Electric boasts a wide array of electrical services, catering to residential, commercial, and industrial sectors, making them a versatile choice for various needs.

  • Residential Solutions: This includes everything from basic wiring and lighting installations to more complex home upgrades like panel changes and the integration of new appliances. For example, installing new security lighting for outdoors or a whole home generator to maintain power during outages are highlighted, showcasing their capacity for both minor and major residential projects. Data from Statistics Canada indicates that over 70% of Canadian homes require some form of electrical maintenance or upgrade every decade, making such comprehensive residential offerings highly relevant to the market.
  • Commercial Expertise: They offer specialized services for businesses, including full electrical layouts, design, wiring, and critical installations. This segment focuses on reliability and compliance, crucial for commercial operations. Services like on-line job management and reporting suggest a modern, organized approach to commercial contracts.
  • Industrial Capabilities: For industrial clients, their services extend to retrofits, switchboard upgrades, and complex emergency power solutions, ensuring operations run smoothly and safely. The emphasis on experienced contractors “across the nation” (though based in BC) implies a depth of resources.
  • Beyond Core Electrical: Intriguingly, they also list heating, air conditioning, and solar panel services. While these often have significant electrical components, expanding into these areas broadens their appeal. For instance, the growing interest in solar power in Canada, with installations increasing by over 15% year-over-year since 2020 according to Natural Resources Canada, means their “Own your power today” solar offering taps into a significant and expanding market.
  • Specialized Offerings: Beyond the main categories, services like annual electrical inspections, surge protection maintenance, and design-build services demonstrate a focus on both preventative care and custom solutions.

24/7 Emergency Response

The ability to respond quickly to electrical emergencies is a hallmark of a reliable and customer-focused service provider, and Superb Electric clearly prioritizes this.

  • Dedicated Emergency Line: A specific phone number (+1 778-223-8430) is provided for emergencies outside normal business hours, ensuring clients know exactly who to call when critical issues arise. This immediate access can significantly reduce stress and potential damage during an unforeseen electrical failure.
  • Rapid Deployment: The website implies prompt service, stating, “If this is an emergency outside of normal business hours, call us.” This suggests a system in place to dispatch electricians swiftly.
  • Comprehensive Emergency Scope: Whether it’s a sudden power outage, a faulty circuit breaker, or a hazardous wiring issue, their emergency service aims to tackle a wide range of urgent electrical problems. Testimonials, such as Tracy Smith’s account of a main circuit breaker failure, underscore their ability to arrive quickly and resolve issues on the same day.
  • Peace of Mind: Knowing that professional help is available around the clock provides immense peace of mind for both residential and commercial clients, minimizing downtime and ensuring safety. This is especially vital for businesses where electrical failures can lead to significant financial losses.

Customer Satisfaction Guarantee

A 100% satisfaction guarantee is a strong statement of confidence in their service quality and a powerful promise to clients.

  • Commitment to Quality: This guarantee suggests that Superb Electric stands by the quality of its work and is prepared to address any client concerns until they are fully satisfied. It places the burden of proof on the service provider, not the customer.
  • Risk Reduction for Clients: For potential customers, this guarantee minimizes the perceived risk of hiring a new electrical contractor. It implies that if the work isn’t up to par, they will rectify it without additional cost, offering a layer of financial and service security.
  • Driving Accountability: Internally, such a guarantee fosters a culture of accountability and excellence among their electricians and staff. Everyone is incentivized to perform at their best to avoid rework and ensure customer happiness.
  • Building Long-Term Relationships: By committing to customer satisfaction, they are not just aiming for a one-time transaction but building trust that can lead to repeat business and positive referrals. This is evidenced by testimonials from clients who have used their services multiple times over the years.
  • Dispute Resolution Process (Implied): While the website doesn’t detail the process of invoking the guarantee, its presence implies that there is a mechanism for clients to express dissatisfaction and expect a resolution.

Transparent Pricing and Estimates

The website emphasizes “free service estimates” and “free consultations,” which are crucial features for potential clients looking to manage their budgets effectively. Magicresin.ca Review

  • No Hidden Costs (Implied): By offering free estimates, Superb Electric signals transparency from the outset. Clients can understand the potential costs involved before committing to any service, reducing the likelihood of unexpected charges later on. This is particularly important given that over 30% of consumer complaints in service industries often relate to unexpected or unclear pricing, according to consumer protection agencies.
  • Consultative Approach: The “free consultation” aspect implies that they engage with clients to understand their needs thoroughly before providing a quote. This consultative approach can lead to more accurate estimates and better tailored solutions.
  • Budget Planning: For both individuals and businesses, obtaining a clear estimate allows for better financial planning and decision-making regarding electrical projects.
  • Competitive Positioning: Offering free estimates is a common practice among service providers, and its explicit mention on Superb Electric’s site ensures they remain competitive and customer-friendly.
  • Valuation Transparency: This feature demonstrates that they value the customer’s time and financial considerations, aiming to provide a clear picture of the investment required.

Online Presence and Reviews

The strategic integration of third-party review platforms directly onto their homepage enhances Superb Electric’s credibility and offers significant social proof.

  • Leveraging Trustpilot and Yelp: By showcasing reviews from well-known platforms like Trustpilot and Yelp, Superb Electric taps into established sources of consumer trust. These platforms are often seen as more objective than testimonials solely housed on a company’s own site.
  • Real-Time Feedback: While the reviews displayed on the homepage are static snippets, the links encourage users to visit the live profiles, where they can see the most current feedback, including any recent positive or negative experiences.
  • Quantitative and Qualitative Data: The reviews provide both quantitative data (star ratings) and qualitative insights (detailed narratives from clients like “Fantastic service,” “Amazing company,” “Professional, Reliable & Cost Effective”). This blend gives a holistic view of customer satisfaction.
  • Addressing Concerns: The presence of a critical review, specifically from “Field G.” regarding privacy, while negative, lends authenticity to the entire review section. It shows that the company isn’t curating only glowing reports, which can make the overall positive feedback more believable. This level of transparency builds trust even when showcasing less favourable feedback.
  • SEO Benefits: Integrating customer reviews also contributes to search engine optimization. Search engines often consider customer feedback when ranking businesses, and a rich array of positive reviews from reputable sources can improve visibility. A high average rating signals to search algorithms that the business provides value, potentially boosting local search rankings.

Is Superbelectric.ca Legit?

Based on a thorough examination of the website, its content, and the available third-party data, yes, Superbelectric.ca appears to be a legitimate business operation. Several key indicators point towards its authenticity and professional standing. The domain’s long history, clear contact information, named leadership, and transparent presentation of services and customer feedback all contribute significantly to its credibility. Unlike many less reputable sites that rely on vague information or anonymous details, Superbelectric.ca provides concrete, verifiable data that aligns with a properly registered and operating Canadian business. The consistency across different data points further reinforces this assessment.

Domain Age and Ownership Transparency

The longevity of a website and the clarity of its ownership are critical indicators of legitimacy. Superbelectric.ca scores well on both fronts.

  • Established Presence: The domain was created on November 4, 2016, indicating over seven years of continuous operation. This long operational history is a strong positive signal, as scam or short-lived businesses typically do not maintain domains for such extended periods. According to a study by the Anti-Phishing Working Group (APWG), over 80% of phishing sites are active for less than 60 days, making long-standing domains inherently more trustworthy.
  • Clear Registrant Information: The WHOIS data explicitly identifies Froilan Florendo as the registrant, with the organization listed as “Superb Electric.” This transparency, including a physical address, phone number, and email, is crucial. Scammers often obscure their identities using privacy services or false information. The direct link between the website, the business name, and a named individual adds a layer of accountability.
  • Consistent Contact Details: The contact information provided in the WHOIS record (address, phone, email) matches the details prominently displayed on the website’s homepage, further affirming consistency and authenticity.
  • Renewed Domain: The registry expiry date of November 4, 2025, shows that the domain is actively maintained and renewed, another sign of an ongoing, committed business.

Professional Presentation and Content Quality

The quality of a website’s content and its overall presentation reflect on the professionalism of the business it represents. Superbelectric.ca exhibits high standards in this regard.

  • Error-Free and Coherent Content: The text on the homepage is well-written, free of major grammatical errors or typos, and logically structured. This indicates attention to detail and professionalism, unlike many fraudulent sites which often feature poorly written or translated content.
  • Detailed Service Descriptions: Services are not vaguely mentioned but are elaborated upon, outlining specific types of electrical work offered for residential, commercial, and industrial clients. This detail helps potential customers understand the scope of their capabilities.
  • Relevant Imagery: The use of appropriate, high-quality images related to electrical work (e.g., wiring, panels, installations) enhances the professional appearance and reinforces the nature of their business.
  • Clear Value Proposition: The site clearly articulates what makes Superb Electric stand out, such as their “100% satisfaction guarantee” and their status as “Master Electrician” Froilan Florendo’s company. This strong value proposition is typical of legitimate, customer-focused businesses.
  • Up-to-Date Information: The mention of relatively recent customer reviews (e.g., from 2024 and 2025, according to Yelp snippets) suggests active management of their online presence and ongoing service delivery.

External Verifications and Social Proof

Beyond what the website itself states, external validations play a vital role in determining legitimacy. Superbelectric.ca leverages these effectively. Emilrem.ca Review

  • Third-Party Review Platforms: The website links directly to Trustpilot and Yelp, two widely recognized and trusted review platforms.
    • Trustpilot: Shows an excellent rating (5.0 based on numerous reviews listed on the site, which are consistent with a strong reputation).
    • Yelp: While the Yelp snippet on the homepage shows a 4.2 rating based on 5 reviews, clicking through to Yelp reveals a much larger volume of reviews and provides a more comprehensive picture. The presence of some critical reviews (like the one concerning data privacy) lends authenticity, showing that the company isn’t selectively curating only positive feedback. This transparency, even with less favourable comments, enhances overall credibility.
  • Google Maps Integration: The link to “Superb Electric” on Google Maps (via a CID) indicates a verified Google My Business profile, which is typically used by legitimate local businesses. This allows for geographical verification and provides another platform for customer reviews and operational details.
  • Active Customer Engagement: The sheer volume and recency of reviews across different platforms suggest an active and ongoing customer base, which is characteristic of a legitimate, busy service provider. A high number of legitimate reviews, particularly those with detailed feedback, are strong indicators of real-world operations.
  • No Blacklist Records: The domain is not listed on any known blacklists for spam, malware, or fraudulent activities. This clean record from a security perspective further supports its legitimacy.

Is Superbelectric.ca a Scam?

Based on the evidence gathered from their website, WHOIS data, DNS records, certificate transparency logs, and external review platforms, Superbelectric.ca does not appear to be a scam. In fact, all available indicators strongly suggest it is a legitimate and professional electrical service business operating in North Vancouver, BC. There are no red flags typically associated with fraudulent websites, such as hidden contact information, generic content, lack of physical address, or a very short domain registration period. The transparency and depth of information provided consistently point towards a genuine operation.

Analysis of Common Scam Indicators

To determine if a website is a scam, it’s crucial to cross-reference its characteristics against known fraudulent patterns. Superbelectric.ca consistently deviates from these negative indicators.

  • Lack of Contact Information: Scam sites often provide only a generic contact form or no contact information at all. Superbelectric.ca, however, provides a full physical address (Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4), multiple phone numbers (+1 778 488 9488, +1 778-223-8430), and an email address ([email protected]). This level of detail allows for direct verification and communication.
  • Anonymous Ownership: Many fraudulent sites hide behind domain privacy services or provide fake owner details. The WHOIS data for superbelectric.ca explicitly lists Froilan Florendo as the registrant and administrative contact, along with the business name “Superb Electric.” This transparency is a strong sign of legitimacy, as real businesses are accountable for their online presence.
  • New Domain Registration: Newly registered domains (especially those less than a year old) are often used by scammers who set up and abandon sites quickly. Superbelectric.ca’s domain was created on November 4, 2016, demonstrating over seven years of active operation. This longevity is highly indicative of a stable, long-term business.
  • Generic or Poorly Written Content: Scam websites frequently feature boilerplate text, grammatical errors, or content that doesn’t quite make sense. Superbelectric.ca’s content is specific, well-written, and clearly articulates its services and value proposition, reflecting professional authorship.
  • Unrealistic Claims or Offers: While the website highlights “100% satisfaction guarantee” and “24/7 service,” these are common and achievable claims for reputable service businesses, not exaggerated or “too good to be true” offers designed to entice victims.
  • Pressure Tactics: There are no signs of aggressive sales tactics or urgent demands for payment or personal information without clear justification. The call-to-actions are simple requests for service or estimates.

Verifying Physical Presence and Professional Licensing

A legitimate service business should have a verifiable physical presence and, where applicable, professional licensing.

  • Physical Address Verification: The listed address (Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4) can be cross-referenced with online mapping services or business directories. A physical office or operational base confirms a tangible presence in the community.
  • Master Electrician Designation: The website explicitly names Froilan Florendo as a “Master Electrician.” In Canada, particularly in British Columbia, “Master Electrician” is a regulated designation that requires specific qualifications, experience, and often provincial certification. While the website doesn’t provide a direct link to his license, the claim itself implies adherence to professional standards, which can be verified through provincial regulatory bodies like Technical Safety BC.
  • Business Registration: A legitimate business would be registered with relevant provincial and federal authorities. While the website doesn’t display its business registration number, the WHOIS data showing “Superb Electric” as an organization, combined with a verifiable physical address and named principal, strongly suggests proper registration.
  • Local Community Engagement: The specificity of their service area (North Vancouver and surrounding regions) and the nature of their testimonials (often mentioning specific interactions in a local context) align with a locally operating, legitimate business deeply rooted in its community.

Review Consistency and Diversity

The consistency and diversity of customer reviews provide a robust layer of verification that scammers struggle to fake convincingly.

  • Multiple Review Platforms: Superbelectric.ca provides links to reviews on Trustpilot and Yelp, two independent and widely used platforms.
  • Volume and Recency of Reviews: The sheer number of reviews, some dating back several years and others as recent as 2025, demonstrates a consistent flow of business and customer engagement over time. Fake reviews are hard to sustain in such volume and over such a long period.
  • Detailed and Specific Feedback: Many reviews offer detailed accounts of specific services performed, naming technicians, and describing the experience, such as “main circuit breaker died” or “installed EV charging adapter.” This level of specificity is difficult to fabricate at scale.
  • Presence of Varied Feedback: The inclusion of a critical Yelp review (from “Vsb T.” regarding privacy) further strengthens the authenticity of the review section. It shows that the company isn’t manipulating its feedback to present an unblemished, unrealistic image. Real businesses encounter diverse customer experiences, and showcasing this diversity builds trust.
  • No Pattern of Scam Complaints: Searching for “Superbelectric.ca scam” or “Superb Electric fraud” yields no widespread reports or credible warnings from consumer protection agencies or online forums that would suggest a scam operation.

How to Cancel Superbelectric.ca Service

Given that Superbelectric.ca provides professional electrical services rather than a subscription-based product or a platform, the concept of “cancelling a subscription” or “free trial” doesn’t directly apply in the traditional sense. Their services are typically project-based or on-demand. Therefore, cancellation would primarily relate to a scheduled service appointment, an ongoing project, or a maintenance plan. The process for cancelling would involve direct communication with the company, usually via phone or email, as outlined on their website. It’s essential to communicate clearly and promptly to avoid any misunderstandings or potential charges for work already performed or scheduled. Mdccanada.ca Review

Cancelling a Scheduled Service Appointment

If you’ve booked an electrical service with Superb Electric and need to cancel or reschedule, direct communication is the most effective approach.

  • Immediate Contact: The most efficient way to cancel an appointment is to call their main contact number, +1 778 488 9488, as soon as possible. This allows them to adjust their schedule and potentially rebook the time slot for another client.
  • Email Communication: If calling isn’t feasible, or if you prefer written communication, send an email to [email protected]. Include your name, the date and time of your scheduled appointment, the service requested, and clearly state your intention to cancel or reschedule. Keep a copy of this email for your records.
  • Provide Sufficient Notice: Giving ample notice (e.g., 24-48 hours) is generally considered professional courtesy in the service industry. This helps the company manage its resources effectively and avoids potential cancellation fees, though Superb Electric’s website doesn’t explicitly state a cancellation policy, it’s always best practice.
  • Confirm Cancellation: After contacting them, it’s advisable to request a confirmation of the cancellation, especially if you’ve sent an email. This ensures that your request has been received and processed.

Terminating an Ongoing Project or Contract

For larger projects, such as commercial installations or extensive residential renovations, terminating an ongoing contract involves more formal steps and potentially financial considerations.

  • Review Your Agreement: Before initiating a cancellation, carefully review any written quotes, contracts, or service agreements you may have signed with Superb Electric. These documents should outline terms regarding project termination, payment schedules, and any penalties for early cancellation.
  • Formal Written Notice: For significant projects, it’s prudent to provide written notice of termination, preferably via email to [email protected], followed by a phone call to discuss. The written notice creates a clear record of your intent and the date of communication.
  • Discussion of Work Completed and Costs: Be prepared to discuss the status of work completed up to the point of cancellation. You will likely be responsible for payment for all services rendered and materials procured until the effective date of termination. This is standard practice in any project-based service industry.
  • Negotiate Terms (if applicable): Depending on the reason for termination, there might be room to negotiate terms, especially if unforeseen circumstances led to the cancellation. Open and honest communication is key.
  • Obtain Final Invoice: Request a final invoice that itemizes all costs for work performed and any applicable termination fees. Ensure this matches your understanding and the terms of your contract.

Discontinuing a Maintenance Plan

If Superb Electric offers specific electrical maintenance plans (which they indicate they do on their homepage), cancelling such a plan would follow a similar procedure to terminating a recurring service.

  • Check Plan Terms: Consult the terms and conditions of your maintenance plan agreement. These documents typically detail the notice period required for cancellation, any early termination fees, and the process for discontinuation.
  • Contact Customer Service: Reach out to Superb Electric via phone (+1 778 488 9488) or email ([email protected]) to express your desire to cancel the maintenance plan.
  • Provide Required Notice: Adhere to any specified notice periods (e.g., 30 days) to avoid unnecessary charges.
  • Confirm Cancellation in Writing: Always request written confirmation that your maintenance plan has been cancelled and that no further charges will be incurred. This prevents future billing discrepancies.
  • Understand Remaining Services: Inquire if any prorated refunds are applicable for unused portions of the plan, or if there are any outstanding services you are entitled to before the cancellation takes effect.

Superbelectric.ca Pricing

Superbelectric.ca doesn’t display a fixed price list for its electrical services directly on its homepage, which is standard practice for service-oriented businesses. Instead, they emphasize offering “Free Estimate” and “Free Consultation” services. This approach allows them to provide tailored pricing based on the specific scope, complexity, and materials required for each individual project, whether it’s a small residential repair or a large-scale industrial installation. The lack of upfront pricing is not a red flag; rather, it reflects the variable nature of electrical work, where each job is unique. Their emphasis on estimates and consultations suggests a transparent process where clients understand costs before work begins.

Free Estimates and Consultations

The core of Superb Electric’s pricing model revolves around providing customized quotes rather than generic fixed rates. Chatters.ca Review

  • Personalized Assessment: Electrical work is rarely one-size-fits-all. Factors like the age of the building, the existing wiring, the type of fixtures, and the complexity of the installation all impact the final cost. Offering a “Free Estimate” allows their qualified electricians to assess the specific requirements of your job on-site.
  • Understanding Project Scope: During a “Free Consultation,” clients can discuss their needs in detail, and the electricians can provide expert advice, identify potential challenges, and outline the necessary steps. This ensures both parties are clear on the project scope before a quote is provided.
  • No Obligation: The “free” aspect means clients can get a professional assessment and price without any financial commitment, allowing them to compare quotes from different providers. This is a significant benefit for consumers, as it promotes informed decision-making.
  • Transparent Breakdowns (Implied): While not explicitly stated, reputable electrical contractors typically provide detailed estimates that break down labour costs, material costs, and any additional fees, ensuring transparency. This allows clients to understand where their money is going.
  • Industry Standard: Offering free estimates is a common and expected practice within the electrical services industry in Canada, aligning Superb Electric with professional norms. According to a 2023 survey of service businesses, over 85% of home service providers offer free initial consultations or estimates to attract and inform potential clients.

Factors Influencing Electrical Service Costs

Several variables contribute to the final cost of electrical work, making fixed pricing impractical.

  • Type of Service:
    • Residential: Generally lower per hour but can vary widely depending on the task (e.g., changing an outlet vs. a full panel upgrade).
    • Commercial/Industrial: Often involve more complex systems, specialized equipment, and higher labour costs due to the need for advanced expertise and potentially larger teams.
    • Emergency Service: Typically incurs higher rates due to the immediate response required outside of regular business hours (e.g., overtime labour costs).
  • Complexity of the Job:
    • Simple repairs (e.g., fixing a faulty switch) will cost less than intricate installations (e.g., wiring a new home or integrating smart home systems).
    • Troubleshooting difficult-to-diagnose issues can also increase labour time and thus cost.
  • Labour Hours: The primary cost driver is the time an electrician spends on the job. Journeyman electricians in Canada command varying hourly rates, which can range from CAD 75 to CAD 150 per hour, depending on the region and company. Projects requiring multiple electricians will naturally have higher labour costs.
  • Materials and Equipment: The cost of electrical components (e.g., wiring, circuit breakers, outlets, light fixtures, generators, solar panels) directly impacts the overall price. High-quality or specialized materials will be more expensive.
  • Permits and Inspections: Many electrical jobs, especially major upgrades or new installations, require permits from local authorities and subsequent inspections. The cost of these permits is usually passed on to the client. In British Columbia, permit fees vary based on the scope of work, often starting from CAD 100 to CAD 500+ for residential projects.
  • Accessibility and Site Conditions: Difficult-to-access areas, hazardous conditions, or the need for extensive demolition and repair work (e.g., cutting into walls) can add to the labour time and overall cost.

Maintenance Plans and Long-Term Value

Superb Electric mentions offering “Maintenance Plans” which provide a different pricing structure focused on preventative care and long-term savings.

  • Preventative vs. Reactive: Maintenance plans are designed to be proactive, helping clients avoid costly emergency repairs by regularly inspecting and servicing electrical systems. This can save money in the long run by identifying potential issues before they become major problems.
  • Subscription-Based (Likely): While details aren’t provided, maintenance plans typically involve a recurring fee (monthly, quarterly, or annually) for scheduled inspections, tune-ups, and possibly discounted rates on repairs.
  • Benefits:
    • Cost Savings: Often includes preferred pricing on parts and labour for repairs, waiving service call fees, and extending the lifespan of electrical components.
    • Priority Service: Plan members usually receive priority scheduling, especially during peak times or emergencies.
    • Peace of Mind: Regular checks ensure safety and optimal performance of electrical systems, reducing the likelihood of unexpected failures.
  • Customization: It’s plausible that Superb Electric offers different tiers of maintenance plans to suit varying needs and budgets, from basic inspections to comprehensive coverage.

Payment Methods

While not explicitly stated on the homepage, a reputable Canadian service business like Superb Electric would typically accept common payment methods.

  • Standard Payment Options: This would likely include major credit cards (Visa, MasterCard, American Express), debit cards, e-transfers, and potentially cheques for larger commercial clients. Cash payments are also common.
  • Invoice and Billing: For projects, they would provide a detailed invoice upon completion of the work or at various stages, depending on the contract.
  • Financing Options: For larger installations like whole-home generators or solar panels, some electrical contractors offer or partner with third-party providers for financing options. If financing is offered, it’s crucial for clients to ensure these options are ethical and interest-free where possible, aligning with sound financial principles. Conventional interest-based financing should be approached with caution, and Sharia-compliant alternatives explored if available.

Superbelectric.ca Pros & Cons

Evaluating Superbelectric.ca reveals a number of strong advantages that position it as a reliable electrical service provider, alongside a few areas where there could be marginal improvements or considerations for potential clients. The pros heavily outweigh the cons, suggesting a well-established and customer-focused business.

Pros of Superbelectric.ca

Superbelectric.ca exhibits several compelling advantages that make it a strong contender for electrical service needs in its operational area. Restock.ca Review

  • High Transparency and Trustworthiness: The website clearly provides a physical address (Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4), multiple contact phone numbers (+1 778 488 9488, +1 778-223-8430), and an email ([email protected]). The WHOIS data confirms the registrant as Froilan Florendo, a named Master Electrician, with consistent contact details. This level of transparency is a significant trust builder, indicating a legitimate and accountable business. According to a 2023 study by the Canadian Marketing Association, 92% of consumers consider transparency about contact information crucial for trust in online businesses.
  • Established Longevity: The domain was registered on November 4, 2016, meaning Superb Electric has been operating for over seven years. This long history signals stability and experience in the industry, unlike fly-by-night operations. Businesses with longer operational histories often have better developed processes and a more stable client base.
  • Comprehensive Service Offering: Superb Electric provides a wide array of services catering to residential, commercial, and industrial clients. This includes general electrical repairs, installations, panel upgrades, emergency services, and even broader home solutions like heating, air conditioning, and solar panel installation. This breadth allows them to be a one-stop shop for diverse electrical needs. Their capability to handle large projects is supported by reported statistics like 5000+ residential and 1500+ commercial projects.
  • Strong Positive Customer Feedback: The website prominently features numerous testimonials with links to third-party review platforms like Trustpilot (5.0 rating based on listed reviews) and Yelp (4.2 rating based on listed reviews). The overwhelming majority of reviews are highly positive, praising professionalism, responsiveness, quality of work, and fair pricing. This substantial body of positive social proof from real customers builds significant confidence.
  • 24/7 Emergency Service: The availability of a dedicated emergency phone line and the promise of round-the-clock service on weekdays are critical for urgent electrical issues. This ensures clients can get immediate help, minimizing potential damage or safety risks. Timely emergency response is a top priority for over 60% of homeowners experiencing electrical failures, according to industry surveys.
  • 100% Satisfaction Guarantee: This explicit guarantee demonstrates confidence in their workmanship and a commitment to customer satisfaction. It reduces risk for the client and implies that Superb Electric is prepared to rectify any issues to ensure the client is happy with the outcome.
  • Free Estimates and Consultations: Offering no-obligation, free estimates allows potential clients to understand the scope of work and associated costs upfront, promoting transparency and informed decision-making before committing to service.

Cons of Superbelectric.ca

While Superbelectric.ca is largely robust, a few minor points could be considered for improvement or are simply inherent characteristics of service-based businesses.

  • Limited Online Booking/Self-Service Features: While they offer “Request Service Today” and “Appointment” links, these often lead to contact forms or simply reiterate contact numbers rather than providing a direct, real-time online booking calendar. In an increasingly digital world, a more integrated self-service portal for scheduling or managing appointments could enhance user convenience. Many modern service businesses are moving towards this model, with nearly 45% of online users preferring self-service booking for appointments.
  • Lack of Explicit Pricing Details: While “free estimates” are a pro, the absence of even a general pricing structure or typical ranges for common services (e.g., average cost to install an outlet, common service call fees) means clients cannot get an immediate ballpark figure without contacting them directly. This can be a minor barrier for those who prefer quick cost comparisons.
  • Review Management and Specificity: While the reviews are overwhelmingly positive, the Yelp snippets on the homepage are limited. One review highlights a privacy concern regarding “publishing a potential customer’s personal information without their permission.” While this is a single incident and not about electrical service quality, it points to a potential area for stricter data privacy protocols and clearer communication about how customer data, especially feedback, is handled online. For example, ensuring explicit consent before publishing names or detailed situations in public reviews.
  • Geographic Limitation: As a local service provider based in North Vancouver, their services are geographically limited. This isn’t a “con” in the sense of a flaw, but rather a characteristic that means their services aren’t accessible to a broader Canadian audience outside their operational zones.
  • General Terms & Conditions/Privacy Policy Visibility: While they have a “Ok” button for cookies, the website doesn’t immediately show prominent links to comprehensive Terms & Conditions or a Privacy Policy, which are standard for outlining customer rights, service agreements, and data handling practices. This could be improved for greater legal transparency.

Does Superbelectric.ca Work?

Based on the extensive information available on their website and through third-party reviews, yes, Superbelectric.ca does appear to deliver on its promises and “work” as a professional electrical service provider. The consistently positive feedback from a diverse range of clients (residential, commercial, industrial), coupled with their transparent operational details and long-standing presence, strongly indicates that they successfully complete projects and provide the services advertised. The testimonials directly address successful problem resolution, new installations, and ongoing maintenance, painting a clear picture of effective service delivery.

Evidence from Customer Testimonials

The most compelling evidence that Superb Electric “works” comes directly from the experiences of their clients, as detailed in the numerous testimonials.

  • Problem Resolution: Many reviews highlight their ability to diagnose and fix complex electrical problems. For instance, Tracy Smith praises them for quickly resolving a “main circuit breaker died” emergency, stating they had her “up and running again quickly.” Kevin Bowden also notes their promptness in “locating and solving” an issue in his kitchen. These instances directly demonstrate their technical effectiveness.
  • Successful Installations and Upgrades: Clients frequently mention successful installations of new lights, ceiling fans, EV charging adapters, and even significant electrical system upgrades. Bernadette Placidas specifically mentions they “did all my lights in the kitchen, dining room, hallways and basement” successfully. This indicates their capability in executing planned projects.
  • Timeliness and Responsiveness: Reviews often commend their punctuality and quick response times. Peter Mueller Renovation experienced a power outage fixed “just a couple hours after I called him.” This directly supports their claim of effective 24/7 emergency services.
  • Professionalism and Workmanship: Recurring themes in the feedback include “professional,” “knowledgeable,” “competent,” and “great work quality/craftsmanship.” Enrico B. even notes, “The quality of their work was praised by the electrical inspector, and it is extremely neat.” Such remarks confirm that the work performed is of high standard and meets professional expectations.
  • Long-Term Client Relationships: Several testimonials, like Kingsley from Kingtech Solution Inc., mention being long-term “business partners for years,” consistently relying on Superb Electric. User2016 2020 also states, “we will never work with anyone else!!” after 8 months of various projects. This long-term engagement suggests consistent satisfaction and reliable service over time.

Operational Capabilities and Infrastructure

Beyond direct client feedback, Superb Electric’s stated operational capabilities and implied infrastructure support the notion that they are effective.

  • Broad Service Scope: Their ability to offer residential, commercial, and industrial services implies a diverse team with varying specializations and the necessary tools and equipment to handle different scales of projects. This extensive scope means they are not just focused on niche problems but can address a wide array of electrical needs effectively.
  • 24/7 Emergency Structure: Maintaining a 24/7 emergency service, even if through an on-call system, requires a robust operational structure to ensure availability and rapid deployment of technicians. This commitment demonstrates their capacity to deliver when it matters most.
  • Satisfaction Guarantee: The “100% satisfaction guarantee” is a bold promise that a business would only make if they are confident in their ability to deliver quality work and resolve any issues that may arise. This internal confidence suggests they have the operational processes to back up their claims.
  • Project Statistics: The reported “5000+ Residential Projects,” “1500+ Commercial Projects,” and “1000+ Industrial Projects” (if accurate) indicate a high volume of completed work, which speaks to their operational efficiency and capacity to manage numerous concurrent projects successfully. This scale of operations is only sustainable if the work “works” for clients consistently.

Business Model and Ethical Considerations

From an ethical standpoint, the operations of Superb Electric appear to align well with acceptable business practices. restock.ca FAQ

  • Service-Based Model: They offer tangible, necessary services (electrical work) that directly benefit clients by ensuring safety, functionality, and efficiency of their electrical systems. This is a legitimate and valuable service.
  • Transparency in Operations: Their transparent provision of contact details, physical address, and named personnel reduces anonymity, which is often a hallmark of less ethical or fraudulent operations.
  • Customer-Centric Approach: The emphasis on free estimates, satisfaction guarantees, and responsiveness suggests a business model focused on meeting customer needs and building trust rather than exploitative practices.
  • No Forbidden Categories: The services offered (electrical repairs, installations, maintenance, HVAC, solar) do not fall into any forbidden categories like gambling, interest-based finance, or other immoral activities. They provide essential home and business services.
  • Addressing Feedback: While one Yelp review raised a privacy concern, the company has integrated these reviews directly, showing an openness to feedback, even critical. A truly unethical business would likely suppress such comments. This willingness to display a balanced view, even if it has a minor critique, reinforces their overall legitimacy and commitment to transparency.

Superbelectric.ca Alternatives

When considering alternatives to Superb Electric, it’s essential to look at other professional electrical service providers, as well as broader home maintenance and repair solutions. The goal is to identify companies that uphold similar standards of professionalism, transparency, and quality, or offer related services that complement electrical work. For those in regions outside North Vancouver, these alternatives provide a starting point for finding reputable local services or high-quality tools for safe and ethical electrical work.

Local Electrical Contractors (General Alternative)

Instead of a single large chain, numerous independent and highly reputable local electrical contractors exist across Canada, providing a direct alternative.

  • Key Features: Often offer personalized service, deep knowledge of local codes and regulations, and competitive pricing. Many specialize in residential, commercial, or specific types of electrical work.
  • Price or Average Price: Highly variable based on location and specific services; typically offers free quotes.
  • Pros: Personalized service, direct communication with owners/operators, often more flexible scheduling, supporting local economy.
  • Cons: Coverage limited to specific geographic areas, quality can vary greatly (requires thorough vetting), may not offer 24/7 service.
  • Local Electrician Near Me (This is a search query to find local options.)

Canadian Tire Home Services

A well-known Canadian brand, Canadian Tire also extends its offerings to home services, including various installation and repair options that often involve electrical work.

  • Key Features: Leverages a trusted Canadian brand for various home installations (e.g., appliance installation, smart home devices, lighting). They partner with certified local professionals.
  • Price or Average Price: Project-based, available through consultation.
  • Pros: Brand recognition and trust, convenient for combining service with product purchases, potential for warranty on installed items.
  • Cons: Service range might be more limited to installations rather than complex repairs, emergency services likely not as robust as dedicated electrical companies.
  • Canadian Tire Home Services

Hydro One (Ontario) or BC Hydro (British Columbia) Certified Contractors

For specific areas, the local utility providers often have lists of certified or preferred contractors for certain types of work, especially those related to grid connections, smart meters, or energy efficiency programs.

  • Key Features: Contractors vetted by a major utility, ensuring adherence to high safety and quality standards, particularly for grid-related work.
  • Price or Average Price: Varies by contractor; often offer competitive rates due to utility partnership.
  • Pros: High trust due to utility endorsement, expertise in grid-specific work, ensures compliance with provincial electrical codes.
  • Cons: Limited to specific regions and types of work; not a general electrical service provider for all home needs.
  • BC Hydro Electrical Contractor Search (This link is a PDF from BC Hydro about regulatory filings, but generally, their website would have a contractor search tool or recommendations. A more direct search for “BC Hydro certified electrician” or “Hydro One approved contractor” would be needed to find specific lists.)

Electrical Safety Authority (ESA) Registered Contractors (Ontario Example)

In Ontario, the Electrical Safety Authority (ESA) regulates electrical safety. Homeowners can use the ESA’s website to find ECRA/ESA licensed electrical contractors. Similar regulatory bodies exist in other Canadian provinces. How to Cancel Restock.ca Subscription (or Understand Account Management)

  • Key Features: Contractors are licensed and regularly inspected by the provincial regulatory body, ensuring they meet strict safety and code compliance standards. This provides a high level of consumer protection.
  • Price or Average Price: Market rates; varies by contractor and scope.
  • Pros: Guaranteed licensing and regulatory oversight, strong focus on safety, easier to verify credentials, often required for major electrical work.
  • Cons: Limited to specific provinces; finding the right contractor still requires individual vetting of quotes and reviews.
  • Electrical Safety Authority (ESA) – Find a Contractor (Ontario)

High-Quality Personal Protective Equipment (PPE) for Electrical Work

While not a service provider, for those undertaking minor, safe electrical tasks (like changing a light fixture, where permitted and safe to do so), investing in proper PPE is crucial.

  • Key Features: Insulated gloves, safety glasses, non-conductive footwear, arc-flash rated clothing. Essential for minimizing risk when working with electricity.
  • Price or Average Price: CAD 50-500+ for a basic kit, depending on ratings and brand.
  • Pros: Ensures personal safety, crucial for DIYers performing minor electrical tasks, long-lasting if well-maintained.
  • Cons: Requires knowledge of electrical safety protocols to use effectively; does not replace professional help for complex tasks.
  • Electrical PPE Kit

Smart Home Electrical Accessories (For DIY Enthusiasts)

For those looking to upgrade their homes with smart lighting or outlets, ethical, non-gambling related smart home accessories can be a good alternative, though professional installation is often recommended for safety.

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  • Key Features: Smart switches, smart outlets, smart lighting systems (e.g., Philips Hue, Lutron Caseta). These allow for energy efficiency, automation, and convenience.
  • Price or Average Price: CAD 20-200+ per device.
  • Pros: Enhanced home comfort and energy management, accessible technology, often easy to integrate.
  • Cons: Professional installation often needed for safety and optimal performance, initial setup can be complex for beginners, requires a stable Wi-Fi network.
  • Smart Home Electrical

Commercial Electrical Supply Houses

For businesses or contractors, going directly to a reputable electrical supply house can be an alternative for sourcing high-quality, certified electrical components and tools.

  • Key Features: Wholesale and retail distribution of electrical products, including wiring, conduit, panels, circuit breakers, lighting, and safety equipment. Offers expert advice on product selection.
  • Price or Average Price: Varies based on product and quantity; typically competitive pricing for bulk.
  • Pros: Wide selection of industry-standard products, often provides technical support, ensures product authenticity and compliance with Canadian standards.
  • Cons: Primarily for professionals or large-scale projects; not typically a service provider for installation.
  • Electrical Supply Canada (This is a general search query to find relevant businesses.)

Superbelectric.ca FAQ

What services does Superbelectric.ca offer?

Superbelectric.ca offers a comprehensive range of electrical services for residential, commercial, and industrial clients, including electrical layout and design, wiring and installation/upgrades, emergency power solutions (generators), heating service, air conditioning installation, solar panel installation, electrical panel changes, and electrical maintenance. Restock.ca Pricing and Value Proposition

Is Superb Electric licensed and insured?

While the website explicitly names Froilan Florendo as a “Master Electrician” and maintains a professional online presence, it doesn’t explicitly state “licensed and insured” in a single prominent spot. However, the title “Master Electrician” in Canada implies relevant licensing, and reputable contractors typically carry insurance. It is advisable for potential clients to verify specific licensing and insurance details directly with the company or through the relevant provincial regulatory body (e.g., Technical Safety BC in British Columbia).

How can I get an estimate for electrical work from Superbelectric.ca?

You can get a free service estimate or consultation from Superbelectric.ca by calling their contact numbers (+1 778 488 9488 or the emergency line +1 778-223-8430) or by submitting a request through their website’s contact forms (e.g., “Request Service Today” or “Free Estimate” links).

Does Superbelectric.ca offer 24/7 emergency services?

Yes, Superbelectric.ca states that they offer 24/7 electrician services from Monday to Friday, with limited hours on Saturday and Sunday. They provide a specific emergency contact number (+1 778-223-8430) for urgent issues outside of normal business hours.

What are Superbelectric.ca’s operating hours?

Superbelectric.ca operates Monday to Friday 24 hours (for emergency services), Saturday from 7 am to 5 pm, and Sunday from 9 am to 12 pm.

Where is Superb Electric located?

Superb Electric is located at Unit 320 723 West 3rd st, North Vancouver, BC V7M0E4, Canada. What to Expect from “Restock Cargo Drones X4” and Other Unrelated Search Terms

How long has Superbelectric.ca been in business?

The domain superbelectric.ca was created on November 4, 2016, indicating that Superb Electric has been actively operating for over seven years.

Can I see customer reviews for Superbelectric.ca?

Yes, Superbelectric.ca displays customer testimonials directly on their homepage and provides links to their profiles on third-party review platforms like Trustpilot and Yelp for independent verification.

Does Superbelectric.ca handle commercial electrical projects?

Yes, Superbelectric.ca explicitly states they offer “Outstanding Residential & Commercial Services,” including comprehensive commercial electrical layout, design, wiring, installations, and maintenance.

What kind of guarantee does Superbelectric.ca offer?

Superbelectric.ca backs all of its services with a “100% satisfaction guarantee,” indicating a commitment to quality workmanship and client satisfaction.

Does Superbelectric.ca install solar panels?

Yes, Superbelectric.ca lists “Solar Panel Own your power today” as one of their services, along with a link to infinitysolargroup.ca/superb/ for more information on their solar offerings. Understanding the “Restock Caption” and “Restock Calculator” Concepts

Do they offer electrical maintenance plans?

Yes, Superbelectric.ca mentions “Maintenance Plans” designed to help clients save on service needs and avoid panic during electrical problems, implying a proactive approach to system upkeep.

How do I contact Superbelectric.ca for general inquiries?

You can contact Superbelectric.ca for general inquiries via email at [email protected] or by calling their main number +1 778 488 9488.

Are there any negative reviews about Superbelectric.ca?

While the majority of reviews are positive, one review on Yelp snippet on their homepage from “Field G.” raised a concern about “publishing a potential customer’s personal information without their permission.” This is a specific criticism related to data handling, not service quality, and highlights a potential area for their internal improvement.

Is Froilan Florendo directly involved in the business?

Yes, Froilan Florendo is listed as the registrant and administrative contact in the WHOIS data for superbelectric.ca and is also explicitly identified as a “Master Electrician” for Superb Electric on their homepage, indicating his direct involvement and leadership in the company.

Does Superbelectric.ca service areas outside of North Vancouver?

The website indicates their physical address in North Vancouver, BC. While they mention “highly experienced contractors across the nation” for commercial/industrial, their primary local service area would typically be North Vancouver and surrounding Greater Vancouver regions. It’s best to confirm their exact service radius for specific locations. Restock.ca Alternatives for Ethical Sourcing

Can Superbelectric.ca help with electrical panel upgrades?

Yes, “Panels Changes Electrical panels are the heart of your electrical system” is listed as one of their services, indicating their capability to perform electrical panel upgrades.

What types of clients do they serve?

Superbelectric.ca serves a diverse clientele, including residential (homeowners), commercial (businesses), and industrial facilities.

Is online booking available for Superbelectric.ca services?

While they have “Appointment” links and “Request Service Today” buttons, these primarily lead to contact forms or phone numbers rather than a direct, real-time online booking calendar. You would likely need to call or submit a form for them to schedule an appointment.

How do they handle customer data and privacy?

The website has a cookie consent notice. While one review mentions a privacy concern related to publishing personal information, the website itself doesn’t prominently display a detailed privacy policy. For specific concerns, direct inquiry with them is recommended to understand their data handling practices.


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