restock.ca FAQ

How can I verify the legitimacy of Restock.ca before making a purchase?

To verify the legitimacy of Restock.ca, look for specific details: check their contact information (phone, email) for validity, look for explicit mentions of their business model, and research external reviews or forums. The presence of a Canadian phone number and email on their homepage, along with stated vendor relationships with major retailers like Staples Canada, indicates they are a legitimate operation. However, due diligence, especially on their full terms and conditions, is crucial due to the nature of their “returns” inventory.

Read more about restock.ca:
Restock.ca Review & First Look
Exploring the Business Model and Its Nuances
Does Restock.ca Work and How to Navigate It?
Is Restock.ca Legit or Is Restock.ca a Scam?
Restock.ca Pros & Cons (with a Focus on Cons)
Restock.ca Alternatives for Ethical Sourcing
Understanding the “Restock Caption” and “Restock Calculator” Concepts
What to Expect from “Restock Cargo Drones X4” and Other Unrelated Search Terms
Restock.ca Pricing and Value Proposition
How to Cancel Restock.ca Subscription (or Understand Account Management)

What types of products does Restock.ca offer?

Restock.ca offers a wide range of bulk liquidated products, categorized as “lots.” These include Business & School supplies, Office Furniture, Electronics & Accessories (desktops, laptops, monitors, printers, smartphones, tablets), Fashion (clothing, accessories, shoes, luggage), Home Furniture, General Merchandise (mix, holidays & party, pet products, pharmacy & wellness, small appliances, toys), and Home Improvement items (building supplies, tools, outdoor, bicycles).

Are the products on Restock.ca new or used?

The products on Restock.ca are primarily “returns” or overstock, meaning they are not new. Their condition can vary widely, from brand new in open box to used, damaged, or missing parts. The website emphasizes that items are “returns,” but does not provide a specific grading system for the condition of items within each lot on the homepage. How to Cancel Restock.ca Subscription (or Understand Account Management)

What is the “MSRP” listed on Restock.ca lots?

MSRP stands for Manufacturer’s Suggested Retail Price. This is the original retail price of the items if they were sold new from a traditional retailer. Restock.ca lists this to highlight the significant discount offered on their bulk lots.

How is the “Cost per Unit” calculated on Restock.ca?

The “Cost per Unit” is calculated by dividing the discounted sale price of the entire lot by the total number of units within that lot. For example, if a lot of 11 units costs $700, the cost per unit is approximately $63.64.

Is Restock.ca suitable for individual consumers looking for single items?

No, Restock.ca is primarily designed for bulk purchasers, such as resellers, small businesses, or individuals with the capacity to handle and process large quantities of merchandise. They sell “lots” of multiple units, not single items.

What are the payment methods accepted by Restock.ca?

The homepage text does not explicitly detail the accepted payment methods. You would typically find this information during the checkout process or within their detailed Terms & Conditions or FAQ sections.

Does Restock.ca offer shipping, or is it pickup only for large lots?

The homepage doesn’t provide explicit details on shipping arrangements for large bulk lots. For such items, freight shipping or local pickup are common options. You would need to proceed with a purchase or contact their customer service to determine specific shipping costs and logistics. Restock.ca Pricing and Value Proposition

What is Restock.ca’s return policy for bulk purchases?

The homepage does not prominently display Restock.ca’s return policy. Due to the nature of liquidation sales (“returns,” “as-is”), return policies for bulk purchases are often very restrictive or non-existent, usually meaning “all sales are final.” It is crucial to locate and thoroughly read their full Terms & Conditions for this information before making any purchase.

Can I inspect a lot before purchasing from Restock.ca?

The homepage does not indicate any options for pre-purchase inspection of lots. For online liquidation platforms, in-person inspection of bulk lots is rarely offered. Buyers generally purchase based on the provided description and photographs, accepting the inherent risk of “returns.”

Does Restock.ca provide a manifest for each lot?

The homepage listings show a unit count and a brief description (e.g., “11 units of Office Furniture”). It does not explicitly state that a detailed manifest (a list of each individual item’s condition or model) is provided for every lot. For larger, higher-value lots, reputable liquidators sometimes provide manifests, but this information isn’t readily apparent on Restock.ca’s homepage.

Are there any hidden fees when buying from Restock.ca?

While the listed price is clear, potential “hidden” or additional costs that are not explicitly broken down on the homepage can include substantial shipping/freight costs for bulk lots, taxes, or potential processing fees. Buyers must verify all final costs during checkout or by contacting customer service.

How often does Restock.ca update its inventory?

The homepage dynamically displays available lots, suggesting frequent updates as new inventory becomes available. The presence of specific lot numbers (e.g., Lot # 873721) indicates an active inventory management system. What to Expect from “Restock Cargo Drones X4” and Other Unrelated Search Terms

Can I sell my unwanted goods to Restock.ca?

Restock.ca appears to primarily function as a reseller of liquidated goods from major retailers, not a platform for individuals to sell their unwanted items. There is no information on their homepage indicating a mechanism for individuals or small businesses to sell their inventory to Restock.ca.

What does “Restock will be closed on June 24 & July 1 for the Holidays” mean?

This is a standard notification indicating that their operations (likely customer service, order processing, and shipping departments) will be temporarily closed on specific Canadian holidays (Saint-Jean-Baptiste Day and Canada Day), meaning there might be delays in service during those times.

What is the difference between “Truckloads” and “Overstock Lots” on Restock.ca?

“Truckloads” typically refers to very large quantities of merchandise, often requiring a full or partial truck for transport, usually indicating massive bulk purchases. “Overstock Lots” generally refers to surplus inventory that a retailer couldn’t sell, which can vary in size but might not necessarily be a full truckload. Both are types of liquidation inventory.

Does Restock.ca offer warranties on its products?

Given that the products are “returns” and sold through a liquidation model, it is highly unlikely that Restock.ca offers any form of warranty or guarantee on the products themselves. Manufacturer warranties are typically void on liquidated or “as-is” items. This information would be critical to confirm in their full Terms & Conditions.

What should I do if a lot I receive from Restock.ca is significantly different from its description?

If a lot differs significantly from the description, your recourse would depend entirely on Restock.ca’s detailed Terms & Conditions. As their general return policy for “returns” is not clearly stated on the homepage, this is a critical risk. You would need to contact their customer service ([email protected], 438.808.7385) immediately and refer to their official policies for dispute resolution. Understanding the “Restock Caption” and “Restock Calculator” Concepts

How can I get notifications about new lots on Restock.ca?

While not explicitly mentioned as a formal “subscription,” most e-commerce sites offer email notification sign-ups. You would typically look for a “Sign Up” or “Newsletter” option, usually found in the header or footer of the website, to receive updates on new inventory.

Is purchasing “returns” ethically sound, considering the uncertainty?

Purchasing “returns” can be ethically sound if the platform provides clear, transparent information about the potential condition and risks involved, ensuring both parties are aware of the nature of the transaction. However, if the level of gharar (excessive uncertainty) is high due to vague descriptions or undisclosed policies, and this uncertainty could lead to significant financial loss for the buyer, then such a transaction can be ethically problematic. Buyers must exercise extreme caution and perform thorough due diligence.