Oxygenie.ca Review

Based on checking the website, Oxygenie.ca appears to be a legitimate local carpet and upholstery cleaning service operating in Calgary and surrounding Alberta communities. The website details their services, eco-friendly approach, and commitment to customer satisfaction, which are all positive indicators. However, several elements that build strong trust for online businesses are noticeably absent, impacting a full endorsement.

Overall Review Summary:

Business Type: Local Service Provider (Carpet, Upholstery, Mattress, Tile & Grout Cleaning)
Service Area: Calgary, Airdrie, Bragg Creek, Chestermere, Okotoks, Crossfield, Langdon, High River, Dewinton, Priddis, and Strathmore, Alberta.
Key Features Highlighted: Steam cleaning, baby and pet-friendly, eco-friendly (low water usage, safe cleaners), professional technicians, quick drying, customer satisfaction guarantee, commercial services.
Contact Information: Phone number (403-452-4644) and email ([email protected]) are prominently displayed.
Pricing Transparency: Claims to offer “free quotes and transparent pricing,” but no specific package prices are listed on the homepage.
Online Booking/Scheduling: Mentions “call us now to schedule” and has a “Read more” link to an “on-line booking” page, suggesting some online scheduling capability.
Customer Testimonials/Reviews: The website mentions customer satisfaction, recommendations, and has a section titled “The Proof is in the Pudding” with a “Best Cleaning Results Read more” link, but actual testimonials or a direct link to third-party review platforms are not immediately visible on the main page content provided. This is a crucial missing element for trust-building.
Awards/Accreditations: Mentions “Platinum Award Winner 2023–2024 in Airdrie” and “many awards plus accreditations,” but no external links to verify these awards or the awarding bodies are provided. This significantly diminishes their credibility.
About Us/Company History: Lacks a dedicated “About Us” section detailing the company’s history, mission, or the team behind it. This is a common trust signal for service businesses.
Privacy Policy/Terms of Service: No visible links to privacy policy or terms of service on the provided homepage text, which are essential for consumer protection and transparency.
Physical Address: A physical business address is not provided on the homepage. While common for service businesses, it can be a point of concern for some consumers.

The website does a good job of emphasizing its commitment to safety, professionalism, and eco-friendliness, which are all commendable attributes. The focus on baby and pet-friendly cleaning agents is a significant plus, aligning with ethical consumption values. However, the absence of easily verifiable third-party reviews, concrete award validation, clear pricing structures, and standard legal disclaimers like a privacy policy makes it challenging to give a full, unqualified recommendation based solely on the provided homepage text. While the service itself (carpet cleaning) is permissible, the lack of crucial trust elements on the website itself means a cautious approach is warranted.

Here are some alternatives for home and commercial maintenance, focusing on durable goods and services that enhance living and working spaces ethically:

Dyson V15 Detect Absolute Cordless Vacuum
- Key Features: Powerful suction with intelligent dust detection, HEPA filtration, versatile attachments for various surfaces.
- Average Price: CAD $900-$1100
- Pros: Exceptional cleaning performance, removes microscopic dust and allergens, long battery life, convenient cordless design.
- Cons: High initial cost, dustbin might need frequent emptying in large homes.
Bissell CrossWave Pet Pro All-in-One Multi-Surface Cleaner
- Key Features: Vacuums and washes floors simultaneously, designed for pet messes, separate clean and dirty water tanks, multi-surface brush roll.
- Average Price: CAD $350-$450
- Pros: Efficient for quick cleanups on hard floors and area rugs, good for pet owners, saves time by combining tasks.
- Cons: Can be heavy, may not deep clean carpets as effectively as dedicated carpet cleaners, requires specific cleaning solutions.
Roborock S7 MaxV Ultra Robot Vacuum and Mop
- Key Features: All-in-one docking system (auto-empty, auto-fill, auto-clean mop), ReactiveAI 2.0 obstacle avoidance, VibraRise sonic mopping.
- Average Price: CAD $1700-$2000
- Pros: Highly automated, excellent navigation, strong suction and effective mopping, saves significant time and effort.
- Cons: Very expensive, large docking station, app can have a learning curve.
ECOVACS DEEBOT N8 Pro+ Robot Vacuum and Mop
- Key Features: Auto-empty station, Ozmo mopping system, dToF laser navigation, intelligent obstacle detection.
- Average Price: CAD $600-$800
- Pros: Good value for money with auto-empty, effective at vacuuming and mopping, smart navigation, good for pet hair.
- Cons: Mop function is more of a wipe than a deep scrub, smaller dustbin than some premium models.
Greenworks 40V Cordless Pressure Washer
- Key Features: Portable cordless design, multiple nozzle tips, ideal for cleaning outdoor surfaces, cars, and siding.
- Average Price: CAD $250-$350
- Pros: Convenient for areas without power outlets, eco-friendly (rechargeable battery), effective for light to medium outdoor cleaning tasks.
- Cons: Limited battery life for extensive jobs, lower pressure than corded models, requires water source.
Stanley Wet/Dry Vacuum (Shop-Vac)
- Key Features: High-capacity wet/dry pickup, powerful suction, durable construction, various sizes available (e.g., 6-gallon to 10-gallon).
- Average Price: CAD $100-$200
- Pros: Versatile for spills and debris, excellent for garage, workshop, or basement cleaning, durable.
- Cons: Can be noisy, filters need regular cleaning or replacement, bulky for storage.
Home Depot Tool Rental – Carpet Cleaner
- Key Features: Rentable commercial-grade carpet cleaning machines, various sizes and types available.
- Average Price: CAD $30-$50 per day (plus cleaning solution)
- Pros: Cost-effective for infrequent deep cleaning, access to powerful equipment without purchase, flexible for specific needs.
- Cons: Requires manual effort, need to pick up and return, cleaning solutions are an additional cost, may not be as convenient as a professional service.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Oxygenie.ca Review & First Look

Based on an initial review of the Oxygenie.ca website, it presents itself as a dedicated carpet and upholstery cleaning service primarily serving the Calgary area and several surrounding communities in Alberta. The site’s design is functional, aiming to inform potential customers about the range of services offered and the company’s operational ethos. The emphasis on “Baby and Pet-Friendly” and “Eco-Friendly Carpet Cleaning” immediately resonates with consumers seeking safer and more environmentally conscious options, which aligns well with ethical considerations. The website details various cleaning services, including carpet, mattress, upholstery, pet stain and odour removal, tile and grout, and professional rug cleaning, including delicate and oriental rugs.

The communication channels are straightforward, with a phone number (403-452-4644) and email address ([email protected]) prominently displayed, facilitating direct contact. The service area is clearly listed, providing transparency for potential clients outside of Calgary. This directness in contact and service area definition is a positive aspect, as it helps manage customer expectations from the outset. However, a significant area for improvement concerning transparency and trust is the lack of readily verifiable external reviews or explicit customer testimonials directly linked on the homepage. While the site mentions “Top Rated Carpet Cleaning Services” and claims customers “often suggest the carpet cleaners,” tangible proof such as links to Google reviews, Yelp, or other independent platforms is absent. Similarly, the “Platinum Award Winner 2023–2024” claim, while impressive, lacks direct links to the awarding body for verification. This kind of verifiable social proof is paramount for online businesses today, as consumers are increasingly wary of unverified claims.

Oxygenie.ca Features and Service Offerings

Oxygenie.ca outlines a comprehensive suite of cleaning services designed to cater to both residential and commercial clients within their service region. Their approach appears to centre on a blend of effective cleaning methods and a strong commitment to safety and environmental responsibility. Understanding these features helps in assessing their value proposition.

Diverse Cleaning Services Provided

Oxygenie.ca offers a wide array of cleaning solutions beyond just carpets, positioning themselves as a holistic cleaning provider for interior spaces. This diversity means a single provider can handle multiple cleaning needs.

Carpet Steam Cleaning: This is their core offering, with a focus on a “truck-mounted steam system” for deep cleaning and quick drying times. They highlight its effectiveness against “difficult blemishes” and “leftover dirt,” ensuring a renewed look for carpets.
Mattress Cleaning: An important service for health and hygiene, targeting dust mites and allergens that accumulate in mattresses, contributing to better indoor air quality.
Upholstery Cleaning: Extends their service to furniture, removing dirt, allergens, and restoring the look and feel of upholstered items, thereby prolonging their lifespan.
Pet Stain and Odor Removal: A specialized service addressing common household issues for pet owners, emphasizing the use of safe cleaners to neutralize odours and remove stains effectively.
Tile and Grout Cleaning: Targets neglected areas in homes and businesses, cleaning often-grimy tile and grout lines to restore their original appearance and hygiene.
Professional Rug Cleaning: Caters to a variety of rugs, including delicate and oriental ones, indicating a tailored approach with care and skill.

Emphasis on Safety and Eco-Friendliness

A key differentiator for Oxygenie.ca is their strong emphasis on using methods and products that are safe for occupants and the environment. This aspect is highly valued by consumers, particularly families with children and pets. Photographiesurlevif.ca Review

Baby and Pet-Friendly Cleaners: The website explicitly states, “Our good products add to the look of your dwelling plus give a wholesome, pure setting for people and animals.” This commitment to non-toxic cleaning agents is a significant selling point, appealing to health-conscious individuals.
Eco-Friendly Practices: They claim to “help the environment by using a lower amount of water and still providing high-grade cleaning services,” directly linking this to “conserving Calgary’s water supply.” This suggests a conscious effort to minimize environmental impact, which is commendable.
No Damaging Chemical Compounds: They highlight that their steam cleaning process “avoids the use of damaging chemical compounds,” further reinforcing their commitment to safety and non-toxic cleaning. The mention of “hot oxygenated water” points to a cleaning method that relies on heat and natural oxygenation rather than harsh chemicals.

Professionalism and Customer Satisfaction

The website frequently mentions the professionalism of their staff and their dedication to customer satisfaction, which are crucial for service-based businesses.

Skilled and Trained Technicians: Oxygenie.ca asserts that their “friendly employees use a steam system installed in a truck” and that their “cleaners are experts. We train hard to be the best at cleaning carpets & rugs.” This indicates an investment in staff training and expertise.
Customer Guarantee: They explicitly state, “We guarantee you’ll be happy with the results. By choosing us you get dependable quality superior carpet and rug cleaning services exceeding your expectations.” This guarantee is a strong confidence booster for potential customers.
Community Involvement (Claimed): The website mentions, “We take part in community initiatives in Calgary and local charities highly recommend us.” While this is a positive claim, the lack of verifiable details or links to these initiatives or charities makes it difficult to fully assess.

Oxygenie.ca Pros & Cons

When evaluating a service like Oxygenie.ca, it’s essential to weigh its strengths against areas where it might fall short. This balanced perspective helps potential customers make informed decisions.

Pros of Oxygenie.ca

Several aspects of Oxygenie.ca, as presented on their website, stand out as positive and beneficial for consumers.

Family and Pet-Friendly Approach: A significant advantage is their explicit commitment to using “safe cleaners” and “non-toxic” methods, ensuring a “wholesome, pure setting for people and animals.” This is paramount for households with children, pets, or individuals with sensitivities. It contrasts sharply with services that might use harsh chemicals, providing peace of mind.
Comprehensive Service Range: Beyond just carpets, they offer mattress, upholstery, tile & grout, and specialized rug cleaning. This allows customers to address multiple cleaning needs with a single provider, simplifying household maintenance. For businesses, the commercial cleaning services offer a valuable solution for maintaining a tidy workspace.
Eco-Conscious Practices: Their stated use of “a lower amount of water” and “hot oxygenated water” highlights an environmentally responsible approach. This resonates with consumers who prioritize sustainability and seek to minimize their ecological footprint, especially concerning local water resources in Calgary.
Truck-Mounted Steam System: The use of a “steam system installed in a truck” is generally considered a superior method for deep cleaning carpets. It provides powerful extraction, leading to faster drying times and more thorough removal of dirt and allergens compared to portable units.
Clear Service Area Definition: The website clearly lists all the towns and communities they serve (Calgary, Airdrie, Chestermere, Okotoks, etc.). This transparency helps potential customers quickly determine if they are within the service radius, preventing wasted time for both parties.
Customer Satisfaction Guarantee: The promise, “We guarantee you’ll be happy with the results,” offers a level of assurance to customers. This commitment suggests they stand behind their work and are willing to address any concerns, which is a hallmark of good customer service.
Professionalism and Training: The emphasis on “skilled cleaners,” “continuous training,” and “attention to safety also good work” suggests a commitment to high standards in service delivery and staff competence.

Cons of Oxygenie.ca

Despite its positive attributes, the Oxygenie.ca website also has notable shortcomings in transparency and trust-building, which are crucial in the online environment.

Lack of Verifiable Third-Party Reviews: While the website states “Customers often suggest the carpet cleaners” and mentions “Positive feedback displays the trust and satisfaction of the local area,” there are no direct links to independent review platforms (e.g., Google My Business, Yelp, HomeStars). This absence makes it difficult for new customers to verify these claims independently and assess overall customer sentiment from unbiased sources. In today’s digital age, genuine third-party reviews are a cornerstone of online credibility.
Unverifiable Awards and Accreditations: The claim of being a “Platinum Award Winner 2023–2024” and having “many awards plus accreditations” is presented without any links to the awarding bodies or official verification. Without this external validation, these claims lose significant credibility, potentially appearing as self-proclaimed achievements rather than recognized industry accolades.
No Explicit Pricing Details: The website mentions “free quotes and transparent pricing,” but it does not provide any starting prices, package details, or general pricing guidelines on the homepage. While quotes are standard for services, a complete lack of any pricing indication can be a deterrent for customers who prefer to have a general idea of costs before making an inquiry.
Absence of an “About Us” Section: A dedicated section that details the company’s history, founding principles, or the team behind the service is missing from the provided homepage text. This is a common and important element for building rapport and trust, as it humanizes the business and provides insight into its values and longevity.
Missing Legal Disclaimers (Privacy Policy, Terms of Service): There are no visible links to essential legal documents like a Privacy Policy or Terms of Service. These documents are crucial for informing customers about data handling, service agreements, and dispute resolution, and their absence can be a red flag regarding compliance and transparency.
No Physical Business Address Displayed: While a phone number and email are present, a physical business address is not prominently displayed on the homepage. For local service businesses, providing a physical location can enhance trust and legitimacy, even if operations are primarily mobile.

Oxygenie.ca Alternatives

When seeking cleaning services, or even tools for personal home maintenance, it’s wise to consider a range of options to ensure you find a solution that best fits your needs, budget, and ethical considerations. While Oxygenie.ca offers professional carpet cleaning, other alternatives exist, from national service providers to DIY equipment. Plusguardiancanada.ca Review

Professional Cleaning Services (Local & National)

For those who prefer professional results without the hassle of doing it themselves, several other companies offer similar services.

Stanley Steemer (Canada): A well-known national brand for carpet and upholstery cleaning, offering truck-mounted deep cleaning services. They often have transparent pricing online and extensive reviews. Stanley Steemer
Sears Carpet Cleaning (Canada): Another established name with a broad range of cleaning services for carpets, upholstery, air ducts, and more. They often provide detailed service descriptions and online booking options. Sears Home Services
Local Independent Cleaners: Many communities have reputable local carpet and upholstery cleaners that might offer more personalized service. It’s always good to search for “carpet cleaning [your city]” and check their local reviews on platforms like Google Maps or Yelp.

DIY Cleaning Equipment

For those who prefer to tackle cleaning tasks themselves, purchasing or renting equipment can be a cost-effective alternative.

Rug Doctor (Purchase or Rental): A popular brand offering robust carpet cleaning machines for rent at grocery stores or for purchase. They also sell their own line of cleaning solutions.
- Rental: Available at many retail locations across Canada, including Home Depot and Lowe’s.
- Purchase: Rug Doctor Deep Carpet Cleaner
Bissell Carpet Cleaners (Purchase): Bissell offers a wide range of home carpet cleaning machines, from compact spot cleaners to full-sized deep cleaners. They are widely available online and in retail stores. Bissell Carpet Cleaners
Pressure Washers (for Outdoor/Hard Surfaces): While not for carpets, a pressure washer is an excellent investment for cleaning outdoor areas like driveways, patios, siding, and even vehicles. Brands like Greenworks and Sun Joe offer reliable models. Pressure Washer

Specialized Cleaning Tools and Supplies

Beyond full machines, there are numerous products and tools for targeted cleaning and maintenance.

Spot Cleaners and Odor Removers: For immediate spills and pet accidents, having dedicated spot cleaners can prevent stains from setting. Brands like Nature’s Miracle or Resolve are popular. Pet Stain and Odor Removers
Microfiber Cloths and Mops: For general cleaning, high-quality microfiber products are effective for dusting, polishing, and floor cleaning without harsh chemicals. Microfiber Cleaning Cloths
Vacuum Cleaners: A high-performance vacuum cleaner is the foundation of clean carpets and floors. Dyson, Shark, and Miele are top brands offering excellent suction and filtration. Dyson Vacuum Cleaners

How to Book Oxygenie.ca Services

Based on the Oxygenie.ca website content, the primary method for scheduling their services appears to be direct communication via phone or email. While an “on-line booking” link is mentioned, the immediate call to action emphasizes personal contact. Techcenterpro.ca Review

Direct Contact Methods

The website prominently displays contact information, indicating that the easiest way to book a service is by reaching out directly.

Phone Call: The phone number (403) 452-4644 is listed multiple times on the homepage. This suggests that calling them directly is the preferred and most efficient way to discuss your cleaning needs, get a quote, and schedule an appointment. Many service businesses prefer phone calls for initial inquiries to understand the scope of work and provide accurate estimates.
Email: An email address, [email protected], is also provided. This offers an alternative for those who prefer written communication or need to send detailed information or photos of the areas to be cleaned. While it might be slower than a phone call for immediate scheduling, it’s a good option for non-urgent inquiries or follow-ups.

Online Booking Indication

The website mentions an “on-line booking” option, though it’s not immediately visible on the provided homepage text as a direct button or prominent form.

“Read more” link to “on-line booking”: The text “The Proof is in the Pudding Best Cleaning Results Read more” with a link to “https://www.oxygenie.ca/on-line-booking/” suggests that clicking this link will lead to an online scheduling portal. If present and functional, an online booking system would offer convenience, allowing customers to book services outside of business hours and potentially view available slots.
Process Assumption: Typically, online booking systems for services like carpet cleaning would involve selecting a service type, entering contact information, providing details about the area to be cleaned (e.g., number of rooms, square footage), and choosing a preferred date and time. It is common for such bookings to still require a confirmation call from the service provider.

Oxygenie.ca Pricing Structure

One of the areas where Oxygenie.ca’s website lacks specific detail is its pricing structure. While they emphasize transparency and free quotes, concrete figures are not provided on the homepage. This approach is common for service businesses where costs can vary significantly based on the job’s scope.

Requesting a Free Quote

The primary mechanism for understanding the cost of Oxygenie.ca’s services is through a direct quote.

“Free quotes and transparent pricing”: The website explicitly states, “We offer free quotes and transparent pricing so you know exactly what to expect.” This indicates that customers are encouraged to contact the company to receive a personalized estimate for their specific cleaning needs. This is standard practice for services like carpet cleaning, where factors such as square footage, type of carpet/upholstery, severity of stains, and additional services (e.g., pet odour removal, protector application) all influence the final price.
Factors Influencing Price:
- Type of Service: Whether it’s carpet, mattress, upholstery, tile & grout, or specialized rug cleaning. Each service likely has a different base rate.
- Area/Size: The square footage of carpets or the number of rooms/items to be cleaned. Commercial spaces might have different pricing models than residential.
- Condition of Items: Heavily soiled carpets or those with stubborn stains (e.g., pet stains, ink) may require more intensive treatment, potentially increasing the cost.
- Add-on Services: Services like carpet protection, deodorization, or specialized treatments for delicate rugs would likely be additional charges.
- Location: While they serve a broad area, it’s possible there might be minor travel charges for very remote locations within their service zone, though this is not stated.

Lack of Publicly Available Pricing Packages

The website mentions “Cleaning Packages” in a few places, but it does not detail what these packages include or their associated costs on the homepage. Budbuddies.ca Review

General “Cleaning Packages” Section: The site includes a heading “Cleaning Packages” followed by a list of services (Carpet Cleaning, Mattress Cleaning, Upholstery Cleaning, Pet Stain and Odor Removal, Rug Cleaning). However, it does not explain what these packages entail (e.g., “Standard Package,” “Deep Clean Package”) or how they are priced.
Commercial Pricing: For commercial clients, the website notes, “Set pricing packages and complimentary consultations, based on business requirements, are available.” This suggests a more tailored approach for businesses, likely involving on-site assessments and customized quotes.

In summary, while Oxygenie.ca promises transparent pricing, the transparency is achieved through direct inquiry rather than upfront publication of price lists or package details on their homepage. This means potential customers need to make an active step of contacting the company to get a clear understanding of the investment required.

Oxygenie.ca vs. Competitors

When a consumer considers professional carpet and upholstery cleaning, Oxygenie.ca exists within a competitive landscape. Understanding how they position themselves against other players, both local and national, can highlight their unique selling propositions and potential areas for differentiation.

Key Differentiators for Oxygenie.ca

Based on the website content, Oxygenie.ca emphasizes several core aspects that set them apart, or at least that they want to be known for.

Local Focus and Community Involvement: By serving Calgary and surrounding Alberta towns, Oxygenie.ca positions itself as a community-centric business. Their claim of participating in “community initiatives in Calgary” and being “highly recommended by local charities” aims to build trust and loyalty within the local populace. This contrasts with large national chains that might lack the same local connection.
Strong Emphasis on Safety (Baby & Pet-Friendly) and Eco-Friendliness: This is perhaps their most pronounced differentiator. While other cleaners may offer “green” options, Oxygenie.ca makes it a cornerstone of their brand identity. Their use of “safe cleaners” and “lower amount of water” directly addresses health and environmental concerns, appealing to a specific segment of the market that prioritizes these values. This is a clear advantage over competitors who do not explicitly highlight such commitments.
Truck-Mounted Steam Cleaning: While many professional cleaners use truck-mounted systems, Oxygenie.ca highlights this as a key benefit for deep cleaning, quick drying, and effective removal of “difficult blemishes.” This suggests a higher quality of service compared to some portable unit operators.
Customer Satisfaction Guarantee: Their explicit guarantee (“We guarantee you’ll be happy with the results”) positions them as confident in their service quality and committed to resolving customer issues. Not all smaller or less established competitors offer such a clear promise.

Comparison with National Chains (e.g., Stanley Steemer, Sears Carpet Cleaning)

National chains often have a few inherent advantages and disadvantages when compared to local businesses like Oxygenie.ca.

Brand Recognition and Scale: National chains benefit from widespread brand recognition and larger marketing budgets, which can instill immediate trust in some consumers. They often have standardized procedures and a wider network of technicians.
Online Presence and Transparency: Larger companies frequently have more robust websites with detailed pricing, extensive FAQ sections, and integrated online booking systems. They are also more likely to have a substantial volume of verifiable reviews on third-party platforms, which can build confidence.
Pricing: While national chains might offer competitive pricing due to economies of scale, they might also have less flexibility in customizing services or negotiating prices compared to local businesses.
Local vs. Corporate Feel: Local businesses like Oxygenie.ca can offer a more personalized touch and a sense of direct accountability to the community. National chains, while professional, can sometimes feel more impersonal.

Comparison with Other Local Competitors

The local market in Calgary undoubtedly has numerous other independent carpet and upholstery cleaning services. Lifeplaninvestments.ca Review

Varying Quality and Professionalism: The quality and professionalism among local competitors can vary widely. Oxygenie.ca attempts to differentiate itself by highlighting its “expert” and “trained” cleaners, “continuous training,” and “passion for clean.” This aims to assure customers of a high standard of service that might not be consistent across all local, smaller operations.
Niche Focus: Some local competitors might specialize even further (e.g., only oriental rug cleaning, or only commercial cleaning). Oxygenie.ca positions itself as a broader, family-safe, and eco-friendly option for general residential and commercial needs.
Online Footprint: Oxygenie.ca’s website, while informative, could improve its digital trust signals (verifiable reviews, awards) to compete more effectively with local competitors who might have more robust online review profiles or more engaging “About Us” sections.

In conclusion, Oxygenie.ca attempts to stand out through its strong commitment to safety, eco-friendliness, and a localized, personalized service experience. Its main challenge against both national and some local competitors lies in enhancing its online credibility through verifiable external proof of its claims regarding customer satisfaction and awards.

How to Cancel Oxygenie.ca Services or Subscriptions

The Oxygenie.ca website does not indicate any subscription-based services, suggesting that their offerings are typically one-time or scheduled appointments rather than recurring subscriptions. Therefore, the concept of “cancelling a subscription” as one might for a streaming service or gym membership does not directly apply.

Cancelling a Scheduled Service Appointment

For a one-time service appointment that has been booked, the process for cancellation would typically involve direct communication with the company.

Direct Contact: The most appropriate method to cancel a scheduled cleaning service would be to contact Oxygenie.ca directly using the provided communication channels.
- Phone: Calling (403) 452-4644 would likely be the quickest way to speak with a representative and inform them of your need to cancel or reschedule. Providing as much notice as possible is generally recommended to avoid any potential cancellation fees (though none are mentioned on the provided homepage text) and to allow the company to adjust their schedule.
- Email: Sending an email to [email protected] would also be a valid method, especially if a phone call is not immediately feasible or if you want a written record of your cancellation request. It is advisable to include your name, contact information, the date and time of the scheduled service, and any booking reference number you might have received.

No Indication of Free Trials

The provided homepage text for Oxygenie.ca makes no mention of free trials for their cleaning services. Services like carpet cleaning are generally transactional, where a specific service is rendered for a fee.

Service Model: Their business model appears to be based on direct payment for services rendered, rather than a trial period followed by a commitment.
No “How to Cancel Free Trial” Guidance Needed: Since there is no indication of a free trial, there’s no need for instructions on how to cancel one. If they were to introduce a free trial in the future, it would be crucial for them to provide clear terms and cancellation procedures on their website.

In summary, if you need to cancel a service appointment with Oxygenie.ca, the best approach is to contact them directly via phone or email as soon as possible. As there are no subscriptions or free trials mentioned, the typical concerns associated with cancelling recurring charges or trial periods do not apply to Oxygenie.ca based on the available information. Oplashes.ca Review

FAQ

What services does Oxygenie.ca offer?

Oxygenie.ca offers a comprehensive range of professional cleaning services, including carpet steam cleaning, mattress cleaning, upholstery cleaning, pet stain and odor removal, tile and grout cleaning, and professional rug cleaning (including delicate and oriental rugs) for both residential and commercial clients.

Where is Oxygenie.ca located and what areas do they serve?

Oxygenie.ca is located in Calgary, Alberta, and extends its services to surrounding communities. Their service area includes Airdrie, Bragg Creek, Chestermere, Okotoks, Crossfield, Langdon, High River, Dewinton, Priddis, and Strathmore, Alberta.

Is Oxygenie.ca’s cleaning process safe for pets and children?

Yes, Oxygenie.ca explicitly states that their cleaning products and methods are “baby and pet-friendly” and utilize safe, non-toxic cleaners. They aim to provide a “wholesome, pure setting for people and animals,” ensuring no dangerous residues are left behind.

How does Oxygenie.ca’s cleaning method impact the environment?

Oxygenie.ca emphasizes an eco-friendly approach by using a “lower amount of water” in their cleaning processes. They claim this conserves Calgary’s water supply and promotes environmental responsibility, using developed procedures that decrease water consumption.

What kind of equipment does Oxygenie.ca use for carpet cleaning?

Oxygenie.ca uses a “truck-mounted steam system” which is designed for deep cleaning and efficient extraction of dirt and moisture. This system contributes to faster drying times for carpets. Vinyllight.ca Review

Does Oxygenie.ca provide free quotes for their services?

Yes, Oxygenie.ca states that they “offer free quotes and transparent pricing,” indicating that potential customers can contact them to receive an estimate for their specific cleaning needs without charge.

How can I schedule an appointment with Oxygenie.ca?

You can schedule an appointment by calling Oxygenie.ca directly at (403) 452-4644 or by emailing them at [email protected]. The website also hints at an “on-line booking” option via a “Read more” link.

Does Oxygenie.ca offer commercial cleaning services?

Yes, Oxygenie.ca provides commercial carpet cleaning services for businesses in Calgary, aiming to help them maintain a tidy and healthy workspace. They offer set pricing packages and complimentary consultations for commercial clients.

Does Oxygenie.ca guarantee customer satisfaction?

Yes, Oxygenie.ca provides a customer guarantee, stating, “We guarantee you’ll be happy with the results. By choosing us you get dependable quality superior carpet and rug cleaning services exceeding your expectations.”

How quickly do carpets dry after Oxygenie.ca’s service?

Oxygenie.ca states that after their steam cleaning process, “carpets become dry in short order,” indicating a quick drying time designed to minimize disruption to your routine. Wheelscanada.ca Review

Does Oxygenie.ca clean delicate or oriental rugs?

Yes, Oxygenie.ca offers professional rug cleaning services that include “cleaning for delicate and oriental rugs with care,” emphasizing their skill and caution with fragile textiles.

What makes Oxygenie.ca “top rated” as they claim?

Oxygenie.ca claims to be “top rated” and “most advised selection for carpet cleaning services,” citing positive feedback and recommendations from satisfied customers. However, direct links to external, verifiable review platforms are not prominently displayed on their homepage.

Has Oxygenie.ca received any awards or accreditations?

Oxygenie.ca states they are a “Platinum Award Winner 2023–2024 in Airdrie” and have “many awards plus accreditations.” However, the website does not provide direct links to the awarding bodies for verification of these claims.

Does Oxygenie.ca offer any cleaning packages?

The website mentions “Cleaning Packages” for services like carpet, mattress, upholstery, and pet stain removal. However, the details or specific pricing of these packages are not provided on the homepage.

How can I get a detailed price for my specific cleaning needs?

To get a detailed price, you would need to contact Oxygenie.ca directly via phone or email to discuss your specific requirements and receive a personalized free quote. Artworksresin.ca Review

Does Oxygenie.ca offer services for removing pet dander and dust mites?

Yes, Oxygenie.ca states that their steam cleaning diminishes allergens such as pet dander and dust mites, promoting a more healthful indoor space.

Is it possible to cancel or reschedule a service with Oxygenie.ca?

While specific cancellation policies are not detailed on the homepage, for a scheduled appointment, it is best to contact Oxygenie.ca directly via phone at (403) 452-4644 or email at [email protected] to cancel or reschedule.

Does Oxygenie.ca offer any loyalty programs or subscriptions?

Based on the provided homepage text, there is no mention of loyalty programs, recurring subscriptions, or free trials for Oxygenie.ca’s services. Their model appears to be for one-time or scheduled appointments.

How does Oxygenie.ca ensure the professionalism of its cleaners?

Oxygenie.ca states that their carpet cleaners are “experts” who “train hard to be the best” and utilize “modern products and steam technology following top industry methods,” indicating a commitment to continuous training and professional standards.

What types of commercial spaces does Oxygenie.ca clean?

Oxygenie.ca handles commercial carpet cleaning work in “all rooms, for both commercial buildings and homes.” They also mention caring for “grout floors, dryer vents along with ducts” in commercial settings. Thelightingshop.ca Review