Based on looking at the website, Stubbornoven.com.au appears to be a legitimate and professional oven cleaning service operating in Perth, Australia. They clearly outline their services, commitment to eco-friendly practices, and customer-focused approach. The website provides essential information for potential customers and highlights positive testimonials.
Here’s a summary of the review:
- Overall Legitimacy: Appears legitimate and trustworthy.
- Transparency: Good transparency regarding services, areas covered, and booking process.
- Ethical Considerations: Commendable use of biodegradable, plant-based solutions, aligning with ethical and environmentally conscious practices. Police-cleared staff adds to trust.
- Ease of Use: Online booking system simplifies the process.
- Information Provided: Comprehensive details on services, including oven, stove top, and rangehood cleaning. Pricing is linked, though not directly on the homepage text provided.
- Customer Support: Offers contact information and an online booking system, suggesting accessible support.
- Missing Elements for Full Trust: While strong, the homepage text doesn’t explicitly mention ABN, business registration details, or detailed privacy policy links directly on the main page, which are standard for building complete trust in Australia.
The service itself, professional home cleaning using non-toxic methods, is permissible and highly beneficial. It promotes cleanliness, reduces health risks associated with harsh chemicals, and offers a convenient solution for a common household chore. From an ethical standpoint, it’s a positive service.
Here are some top alternatives for professional home cleaning or related services that align with ethical practices:
- Jim’s Cleaning: A well-known and reputable franchise in Australia, offering a wide range of cleaning services including domestic cleaning, carpet cleaning, and even oven cleaning, with a strong focus on professional standards and customer satisfaction.
- Electrodry: Specialises in carpet cleaning, upholstery cleaning, and tile and grout cleaning across Australia, often using unique low-moisture cleaning systems that are effective and environmentally conscious.
- Fantastic Services: Offers a comprehensive suite of home services, from cleaning and pest control to gardening and handyperson tasks, providing convenience and professional standards. They often highlight eco-friendly options.
- Urban Company: A platform connecting users with trusted professionals for various home services, including cleaning, beauty, and repairs. Users can select cleaners based on ratings and specific requirements, often with options for green cleaning.
- Maid2Maid: A Sydney-based cleaning service that emphasises quality, reliability, and eco-friendly cleaning products, focusing on domestic and office cleaning tailored to client needs.
- Clean Group: Primarily focuses on commercial cleaning, but their commitment to sustainable and hygienic practices using advanced equipment and non-toxic solutions makes them a good reference for high standards in the cleaning industry.
- Absolute Domestics: Provides reliable domestic cleaning services across Australia, focusing on matching clients with suitable cleaners and ensuring a high level of service and trust. They often use client-supplied products or eco-friendly alternatives upon request.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Stubbornoven.com.au Review & First Look
Stubbornoven.com.au presents itself as a dedicated oven cleaning service based in Perth, Australia. From an initial glance, the website exudes professionalism and clarity, which is crucial for any service-based business aiming to build trust with its clientele. The homepage immediately addresses a common household pain point: the arduous task of cleaning a stubborn oven. They position themselves as the “experts” who can tackle the grime, grease, and carbon deposits that accumulate over time. This direct approach helps potential customers quickly understand the value proposition.
One of the standout features is their emphasis on eco-friendly practices. In today’s market, where consumers are increasingly conscious of environmental impact and health implications, Stubborn Oven’s commitment to “biodegradable plant-based solutions” and avoiding “nasty chemicals” is a significant advantage. This not only appeals to a broader audience but also aligns with ethical business practices, ensuring that the cleaning process is safe for homes, pets, and the environment. Furthermore, the mention of “police cleared, experienced cleaners” adds a vital layer of security and trustworthiness, giving customers peace of mind when inviting professionals into their homes.
The geographical focus on Perth, with a promise to travel “at no extra cost” from Yanchep to Mandurah and the Hills, clearly defines their service area, preventing any ambiguity for potential clients. This explicit clarity about service boundaries is a sign of a well-organised business. The website design is clean and user-friendly, making navigation straightforward. The prominent calls to action, such as “Book Online With Us,” streamline the customer journey, indicating a modern and efficient operation.
Stubbornoven.com.au Features
Stubbornoven.com.au offers a focused suite of cleaning services designed to tackle the most challenging aspects of kitchen hygiene. Their offerings extend beyond just the oven, providing a comprehensive cleaning solution for key cooking appliances.
Comprehensive Appliance Cleaning
- Ovens: This is their core service. They handle all types and sizes of ovens, focusing on deep cleaning the interior, racks, and importantly, the glass inside the door. The promise of “restoring old, tired, greasy ovens back to showroom condition” sets high expectations. They even offer a free oven globe replacement, which is a thoughtful value-add.
- Stove Tops: Recognising that stove tops endure significant spillage and grease build-up from daily cooking, they offer thorough cleaning of burners, trivets, and the surface itself, aiming to leave a “clean slate.”
- Rangehoods: Often overlooked, rangehoods accumulate immense grease and oil. Stubborn Oven addresses this by removing filters and deep cleaning the internal components, followed by a detailed polish to restore their appearance and function.
Eco-Friendly and Safe Cleaning Solutions
- Biodegradable Plant-Based Products: A cornerstone of their service, Stubborn Oven prides itself on using solutions that are effective yet gentle on the environment and safe for households. This avoids the harsh fumes and corrosive properties associated with conventional oven cleaners, making the home safer after the cleaning process.
- No Nasty Chemicals: Their explicit declaration of not using “dangerous corrosive sprays and caustic chemicals” directly addresses common concerns about chemical exposure, making them a preferred choice for health-conscious consumers.
Customer Convenience and Trust
- Mobile Service at No Extra Cost: They travel throughout the Perth area, bringing their services directly to the customer’s home without charging additional travel fees. This convenience is a significant benefit, saving customers time and effort.
- Online Booking System: The “Book Online With Us” feature highlights their commitment to efficiency. It allows customers to schedule appointments at their convenience, eliminating the need for phone calls and waiting times. This seamless booking experience is a hallmark of modern, customer-centric services.
- Police Cleared Cleaners: The assurance that all team members are “police cleared” builds immense trust. It demonstrates their commitment to safety and professionalism, providing peace of mind to customers.
- Gift Vouchers: The option to “Give The Gift Of A Clean Oven” through small or large oven clean gift vouchers is a clever addition, catering to those looking for practical and thoughtful presents.
Stubbornoven.com.au Pros & Cons
When evaluating any service, it’s essential to weigh its strengths against areas where it might fall short or where more information could be beneficial. Stubbornoven.com.au, despite its clear advantages, also has some points to consider. Luxuryhouseboats.com.au Review
Pros
- Environmentally Conscious Cleaning: The use of biodegradable, plant-based solutions is a significant positive. This commitment to avoiding harsh chemicals is not only better for the environment but also safer for families, pets, and the appliances themselves. This differentiates them from many traditional cleaning services.
- Professional and Experienced Team: The website explicitly states their cleaners are “police cleared” and “experienced.” This provides a crucial layer of trust and security, reassuring customers that reputable individuals will be entering their homes.
- Convenient Mobile Service: The fact that they “travel to you at no extra cost” across a wide service area in Perth is incredibly convenient. It saves customers the hassle and expense of transport, making their service highly accessible.
- Streamlined Online Booking: The “Book Online With Us” feature simplifies the appointment scheduling process, allowing customers to choose a time that suits them without needing to call and wait for a response. This modern approach enhances customer experience.
- Comprehensive Service Offering: While their primary focus is ovens, they also extend their expertise to stove tops and rangehoods, offering a complete cleaning solution for the main cooking area. The free oven globe replacement is a thoughtful touch.
- Positive Customer Testimonials: The presence of positive testimonials directly on the homepage builds social proof and credibility. These real-world endorsements from satisfied customers are powerful indicators of service quality. For instance, one customer noted, “I was so happy with the result I thought she might want to recommend your service to other tenants.”
- Clear Value Proposition: They clearly articulate why their service is needed—saving customers time, effort, and the risk of using toxic sprays themselves.
Cons
- Limited Transparency on Pricing (Homepage): While the text mentions “Learn More” links to “oven-cleaning-prices,” the actual pricing structure isn’t directly visible on the homepage text. Customers often prefer to see a clear price range or a direct link to a detailed price list without having to navigate away or click multiple times.
- Absence of ABN/Business Registration on Homepage: For a service-based business in Australia, prominently displaying an Australian Business Number (ABN) or clear business registration details on the homepage is a standard practice for establishing complete trust and legitimacy. Its absence in the provided text could be a minor concern for some discerning customers.
- No Explicit Refund/Satisfaction Guarantee Policy on Homepage: While quality is implied through testimonials, the homepage text doesn’t explicitly mention a satisfaction guarantee or a clear refund policy. This is common practice for service providers and can further reassure customers.
- Lack of Detailed About Us/Company History: While it states “Stubborn Oven was established in 2015” and mentions “We’re Family,” a more detailed “About Us” section directly on the homepage could offer deeper insight into the company’s ethos, founders, and journey, fostering a stronger connection with potential clients.
- Customer Support Hours Not Stated: While online booking is available, the availability of customer support (e.g., phone, chat) and their operating hours are not explicitly mentioned in the provided homepage text, which might be a consideration for urgent enquiries.
Stubbornoven.com.au Alternatives
While Stubbornoven.com.au offers a strong service, it’s always good to be aware of other reliable options available in the Australian market, especially for home services. These alternatives are selected based on their ethical practices, customer reputation, and service range, ensuring they align with values of trust and professionalism.
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- Key Features: One of Australia’s largest and most recognisable franchise groups. Offers a vast array of cleaning services, including domestic cleaning, carpet cleaning, window cleaning, and oven cleaning. Known for local franchisees, ensuring personalised service and accountability.
- Pros: Wide service coverage across Australia, reputable brand, often flexible scheduling, comprehensive insurance, and police-checked staff.
- Cons: Service quality can vary slightly between individual franchisees, though corporate standards are high.
- Average Price: Varies significantly based on service type and scope, typically quoted per job after assessment.
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- Key Features: Specialises in carpet, upholstery, tile, and grout cleaning. Utilises unique dry-cleaning methods that often result in faster drying times compared to traditional steam cleaning. Focuses on deep cleaning and stain removal.
- Pros: Quick drying times, effective on tough stains, experienced technicians, good for allergic individuals due to less moisture.
- Cons: Primary focus is not general domestic cleaning or oven cleaning, so it’s a complementary service rather than a direct competitor for Stubborn Oven’s core offering.
- Average Price: Quoted per job, often based on square footage or item count.
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- Key Features: A multi-service platform offering everything from domestic and commercial cleaning to gardening, pest control, and handyman services. They pride themselves on convenience and quality, often offering 24/7 customer support.
- Pros: One-stop shop for various home needs, easy online booking, often offers eco-friendly options, vetted professionals.
- Cons: As a platform, the individual service provider can vary, though they have quality control mechanisms.
- Average Price: Varies by service; quotes are provided online or after an assessment.
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- Key Features: An app-based platform connecting users with local service professionals for cleaning, beauty, and repair services. Users can browse profiles, compare prices, and book appointments directly through the app.
- Pros: User-friendly app, transparent pricing, customer reviews and ratings for professionals, convenient booking.
- Cons: Service availability can depend on your specific location within major cities, quality can vary by individual professional.
- Average Price: Competitive, often listed upfront for standard services, or custom quotes for larger jobs.
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- Key Features: Primarily focuses on domestic cleaning services, including regular cleaning, deep cleaning, and end-of-lease cleaning. They emphasize reliability, attention to detail, and often use eco-friendly products.
- Pros: Tailored cleaning plans, professional and vetted staff, strong customer service focus, good for consistent domestic help.
- Cons: May have a more localised service area compared to national chains.
- Average Price: Generally quoted hourly or per job, depending on the service frequency.
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- Key Features: While largely focused on commercial cleaning, their commitment to advanced cleaning technologies, sustainable practices, and highly trained staff sets a high standard for hygiene and professionalism that could be applied to residential settings or used as a benchmark for quality. They offer specific deep cleaning and sanitisation services.
- Pros: High-level expertise in sanitisation and deep cleaning, uses advanced equipment, strong emphasis on health and safety protocols.
- Cons: Not typically a direct residential oven cleaning service; their focus is more on large-scale commercial cleaning.
- Average Price: Commercial contracts, not typically relevant for individual residential quotes.
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- Key Features: Provides domestic cleaning services with a focus on matching clients with reliable and trustworthy cleaners. They offer flexible cleaning schedules and a range of services from regular maintenance to spring cleaning.
- Pros: Established reputation, flexibility in scheduling, emphasis on client-cleaner matching, good for ongoing domestic support.
- Cons: May require clients to supply cleaning products or specify eco-friendly options.
- Average Price: Typically hourly rates, varies by location and frequency.
How to Cancel Stubbornoven.com.au Subscription
Based on the information provided on the Stubbornoven.com.au homepage text, there is no mention of a recurring subscription model for their oven cleaning services. Their service appears to operate on a per-booking basis, where customers schedule and pay for a specific cleaning appointment as needed. This is a common model for home service providers where the need for cleaning is not always on a fixed, recurring schedule.
Understanding the Service Model
- One-Off Bookings: The primary mode of operation seems to be one-off service appointments. Customers book a time slot for their oven, stove top, or rangehood to be cleaned.
- Gift Vouchers: The availability of “Gift A Small Oven Clean” and “Gift A Large Oven Clean” reinforces the idea of individual service purchases rather than subscriptions. These are single-use vouchers.
- No Recurring Payments Indicated: The homepage text does not contain terms like “subscription,” “membership,” “recurring billing,” or “monthly plans,” which would typically be present if a subscription model were in place.
If a Subscription Were to Exist (Hypothetical)
- Check Your Account: If Stubbornoven.com.au were to introduce a subscription service in the future, the first step to cancel would typically be to log into your customer account on their website. Most subscription services offer a direct cancellation option within the user’s account settings.
- Contact Customer Support: If no online cancellation option is available, or if you encounter issues, reaching out directly to their customer service team via phone or email would be the next step. You would need to provide your account details and clearly state your intention to cancel.
- Review Terms & Conditions: Any subscription service would have specific terms and conditions regarding cancellation policies, notice periods, and potential fees. It would be crucial to review these at the time of subscription.
Given the current information, customers looking to book Stubbornoven.com.au’s services would simply schedule an appointment as needed, without the concern of a recurring subscription to cancel. Softfallguys.com.au Review
How to Cancel Stubbornoven.com.au Free Trial
Similar to the discussion on subscriptions, the homepage text for Stubbornoven.com.au does not indicate the availability of a “free trial” for their cleaning services. Service-based businesses like oven cleaning typically do not offer free trials because the service involves a significant investment of time, resources, and skilled labour for a one-time physical task.
Understanding the Absence of Free Trials
- Nature of Service: Oven cleaning is a tangible service where the “trial” would essentially be providing the full service for free. This is not a sustainable business model for a physical service provider.
- Direct Booking: The website promotes direct booking: “Book Online With Us,” implying a straightforward transaction for a paid service.
- No Mention of Trial Periods: There are no phrases such as “try before you buy,” “first clean free,” or “risk-free trial” within the provided text.
If a Free Trial Were to Be Introduced (Hypothetical)
- Clear Terms: Any legitimate free trial would have clearly defined terms and conditions, including the duration of the trial, what is included, and crucially, how to cancel before being charged. These terms would typically be highlighted during the sign-up process.
- Cancellation Process: The cancellation process for a free trial usually mirrors that of a subscription: logging into an online account to cancel, or contacting customer support. It would be essential to cancel before the trial period ends to avoid automatic charges.
- Payment Details: Often, free trials require payment details upfront to facilitate a seamless transition to a paid service. If you provide payment information for a trial, always be vigilant about the cancellation deadline.
Based on the current website information, customers can confidently book Stubbornoven.com.au’s services without concerns about hidden free trial periods or subsequent unexpected charges, as it operates on a clear, transactional model.
Stubbornoven.com.au Pricing
While the provided homepage text for Stubbornoven.com.au mentions “Learn More” links that direct to https://stubbornoven.com.au/oven-cleaning-prices, the specific pricing details are not explicitly laid out on the homepage itself. This is a common practice for service businesses, where detailed pricing might be on a dedicated page to avoid cluttering the main landing page and to allow for more nuanced pricing structures.
What We Can Infer About Pricing
- Service-Based Pricing: It’s highly probable that pricing is based on the type and size of the appliance being cleaned (e.g., small oven, large oven, stove top, rangehood).
- No Extra Travel Cost: The website clearly states, “WE TRAVEL TO YOU AT NO EXTRA COST,” which is a significant value proposition. This means the quoted price for the cleaning service will be inclusive of the travel within their specified Perth service areas.
- Gift Voucher Pricing Tiers: The “Gift A Small Oven Clean” and “Gift A Large Oven Clean” options strongly suggest at least two main pricing tiers for oven cleaning, likely determined by the size or complexity of the oven. This indicates a structured pricing approach rather than arbitrary quotes.
- No Quote Needed for Booking: The text mentions, “You don’t need a quote – just find the time that works best for you and we will see you then!” This implies that their pricing is standardized and transparent on their dedicated pricing page or within their online booking system, allowing customers to know the cost upfront before committing.
Typical Pricing Factors for Oven Cleaning Services
When you do visit their pricing page, you would typically expect to see variations based on:
- Oven Size: Small, medium, large, or double ovens.
- Type of Oven: Standard, self-cleaning (which might still need attention), commercial-grade.
- Additional Services: Separate pricing for stove tops and rangehoods, or bundled packages.
- Condition: While not explicitly mentioned, some services might charge more for extremely soiled ovens, though Stubborn Oven’s marketing suggests they handle all levels of grime.
How to Find Exact Pricing
To get the exact pricing for Stubbornoven.com.au’s services, you would need to: Artisansmith.com.au Review
- Click on the “Learn More” links on their homepage (e.g., for Ovens, Stove Tops, Rangehoods) or
- Navigate directly to
https://stubbornoven.com.au/oven-cleaning-prices. - Access their online booking system, where prices are typically displayed before final confirmation.
This approach ensures customers receive accurate and up-to-date pricing directly from the source.
Stubbornoven.com.au vs. Competitors
When evaluating Stubbornoven.com.au against its competitors in the Australian market, particularly within the oven cleaning niche and broader home services, several differentiating factors emerge. The comparison often boils down to specialisation, service range, pricing models, and unique selling propositions.
Specialisation vs. General Service
- Stubbornoven.com.au: Their core strength lies in specialisation. By focusing primarily on ovens, stove tops, and rangehoods, they position themselves as experts in this specific niche. This deep specialisation suggests highly refined techniques, specialised equipment, and a thorough understanding of appliance cleaning challenges. Their “no nasty chemicals” policy is a key differentiator here.
- General Cleaning Services (e.g., Jim’s Cleaning, Fantastic Services, Urban Company): These providers offer a much broader range of services, from general domestic cleaning to carpet cleaning, window cleaning, and more. While many may offer oven cleaning as part of their suite, it might not be their primary focus.
- Advantage of General Services: Convenience of a single provider for multiple needs.
- Disadvantage: The oven cleaning might be less specialised or use more conventional, chemical-based methods compared to a dedicated oven cleaning expert.
Eco-Friendliness and Safety
- Stubbornoven.com.au: This is a major competitive edge. Their explicit commitment to “biodegradable plant-based solutions” and avoiding “dangerous corrosive sprays and caustic chemicals” appeals to a growing segment of environmentally and health-conscious consumers. This directly addresses common concerns about chemical residues and fumes in the home.
- Competitors: While many general cleaning services are starting to offer “green” or “eco-friendly” options, it’s often an add-on service or depends on the specific cleaner/franchisee. It’s not always a core, advertised principle across their entire range of services. Some might still rely on harsher chemicals for deep cleaning, especially for tough jobs.
Business Model and Convenience
- Stubbornoven.com.au: Operates as a direct service provider with a clear online booking system. Their “no extra cost for travel” within their Perth service area simplifies the pricing and decision-making for customers.
- Platform-Based Services (e.g., Urban Company, Fantastic Services): These platforms connect customers with independent service providers. This offers immense flexibility and choice, allowing customers to compare reviews and prices.
- Advantage of Platforms: Wide selection, competitive pricing through marketplace dynamics, user reviews.
- Disadvantage: Quality can sometimes vary between individual providers, and the direct relationship with the company is less pronounced.
- Franchise Models (e.g., Jim’s Cleaning): Offer a balance of national branding and local service. Quality control is maintained through franchise agreements, but the direct interaction is with a local franchisee.
Pricing and Value Proposition
- Stubbornoven.com.au: Position themselves as experts providing a premium, safe, and convenient service. While specific prices aren’t on the homepage, the implied value is in the specialised, non-toxic approach and the convenience of mobile service. The “no need for a quote” suggests transparent, fixed pricing.
- Competitors: Pricing can vary widely. General cleaners might offer lower base rates but could have add-ons for specific services like oven cleaning. Platform services encourage competitive bidding or transparent fixed rates, but sometimes hidden fees or less inclusive travel costs can arise.
In essence, Stubbornoven.com.au’s strength lies in its niche specialisation, unwavering commitment to eco-friendly practices, and streamlined booking, making it a compelling choice for those prioritising safety and a dedicated expert for their oven cleaning needs. Competitors, while offering broader convenience, may not always match this level of specialisation or explicit eco-friendly focus in their core offerings.
FAQ
What services does Stubbornoven.com.au offer?
Stubbornoven.com.au primarily offers professional cleaning services for ovens, stove tops, and rangehoods in Perth, Australia.
Does Stubbornoven.com.au use harsh chemicals for cleaning?
No, Stubbornoven.com.au explicitly states they do not use nasty, dangerous corrosive sprays or caustic chemicals, opting instead for biodegradable, plant-based solutions. Climatecareelectrical.com.au Review
Is Stubbornoven.com.au available outside of Perth?
No, based on the website text, Stubbornoven.com.au exclusively serves the Perth area, including regions from Yanchep to Mandurah and the Hills.
Do Stubbornoven.com.au cleaners come to my home?
Yes, Stubbornoven.com.au offers a mobile service where their cleaners travel to your location at no extra cost within their service area.
How can I book a service with Stubbornoven.com.au?
You can book a service directly through their online booking system on their website.
Are the cleaners at Stubbornoven.com.au trustworthy?
Yes, the website states that all their cleaners are “police cleared” and experienced, aiming to provide peace of mind to customers.
What is the cost of Stubbornoven.com.au’s services?
Specific pricing is not on the homepage but can be found on their dedicated “oven-cleaning-prices” page or through their online booking system. They offer fixed pricing based on the service. Chrisxenos.com.au Review
Does Stubbornoven.com.au offer any guarantees on their cleaning?
While the homepage includes positive testimonials, it does not explicitly state a satisfaction guarantee or refund policy.
Can I buy a gift voucher for Stubbornoven.com.au’s services?
Yes, Stubbornoven.com.au offers gift vouchers for both “Small Oven Clean” and “Large Oven Clean.”
How long has Stubbornoven.com.au been in business?
Stubborn Oven was established in 2015, indicating several years of experience in the industry.
Do they clean inside the oven door glass?
Yes, they specifically mention that they clean the glass inside the oven door if needed.
Will Stubbornoven.com.au replace my oven globe?
Yes, they offer to replace your oven globe for free as part of their service. Amarganaus.com.au Review
What types of grime can Stubbornoven.com.au remove?
They can remove grime, grease, carbon deposits, and any leftovers from cooking, aiming to restore ovens to “showroom condition.”
Is Stubbornoven.com.au a subscription service?
No, based on the provided homepage text, Stubbornoven.com.au operates on a per-booking basis and does not appear to offer subscription plans.
Does Stubbornoven.com.au offer free trials?
No, there is no indication on their homepage that Stubbornoven.com.au offers free trials for their cleaning services.
Can I get a quote from Stubbornoven.com.au before booking?
The website states, “You don’t need a quote – just find the time that works best for you,” implying their pricing is fixed and transparent within their online booking system.
What makes Stubbornoven.com.au different from other cleaning services?
Their primary differentiators are their specialisation in oven cleaning, commitment to eco-friendly, plant-based solutions, and mobile service with no extra travel costs. Esendex.com.au Review
What kind of feedback have customers given Stubbornoven.com.au?
Customer testimonials on the homepage are positive, highlighting satisfaction with results, ease of booking, and the professionalism of the cleaners.
Do they clean commercial ovens?
The website mainly focuses on residential oven cleaning; there is no specific mention of commercial oven cleaning services in the provided text.
What areas in Perth do they cover?
They cover the entire Perth area, from Yanchep to Mandurah and out to the Hills.
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