nswcpap.com.au FAQ

How can I contact nswcpap.com.au customer support?

You can contact nswcpap.com.au customer support by calling their phone number 1300 414 190. They also have a “Need Any Help?” link on their website, likely leading to a contact form or additional contact details.

Does nswcpap.com.au offer free shipping?

Yes, nswcpap.com.au offers free shipping on any order above $99.

What brands of CPAP machines does nswcpap.com.au sell?

Nswcpap.com.au sells CPAP machines from leading brands such as ResMed, Philips Respironics, and Löwenstein.

Does nswcpap.com.au have physical stores?

Yes, nswcpap.com.au has multiple physical clinic locations in New South Wales (Bondi Junction, Parramatta, Dee Why, Miranda, Port Macquarie) and one in Canberra (Dickson). nswcpap.com.au Trustpilot Reviews Overview

Can I get a free consultation before buying a CPAP machine from nswcpap.com.au?

Yes, nswcpap.com.au offers free, no-obligation consultations to help you choose the right CPAP machine and mask. You can book an appointment online or by phone.

What is the “NSW CPAP Rewards” program?

The “NSW CPAP Rewards” program allows customers to earn points on every purchase made through nswcpap.com.au, which can then be redeemed for discounts on future purchases.

Does nswcpap.com.au offer a warranty on its products?

Yes, nswcpap.com.au states that all products come with a full manufacturer’s warranty. Additionally, some CPAP machine packages include an extended 5-year warranty.

Is nswcpap.com.au accredited by Australian Private Health Funds?

Yes, nswcpap.com.au is fully accredited by all Australian Private Health Funds, meaning you may be eligible for rebates on your purchases if you have private health insurance.

Can nswcpap.com.au help with setting up my new CPAP machine?

Yes, nswcpap.com.au offers free setup and home delivery for new CPAP machine purchases, helping you get started correctly. Is dynamofitness.com.au Safe to Use?

Do they offer remote support for CPAP machines?

Yes, for compatible machines, nswcpap.com.au offers remote access to sleep reports and the ability to conduct setting changes, providing convenient ongoing support.

What kind of aftercare does nswcpap.com.au provide?

Nswcpap.com.au offers free lifetime aftercare support as part of their service, including assistance with questions, issues, sleep reports, and setting changes for the machine’s lifespan.

Are there sales or promotions frequently on nswcpap.com.au?

Yes, nswcpap.com.au frequently runs sales and promotions, such as EOFY (End of Financial Year) sales and special offers like “Double Reward Points” and bundled packages with free masks.

Can I return a product to nswcpap.com.au?

While specific return policy details are not on the homepage, as a legitimate Australian retailer, nswcpap.com.au would operate under Australian Consumer Law, which provides rights for returns, repairs, or refunds for faulty or non-conforming products. Details would be in their full Terms & Conditions.

How do I know if nswcpap.com.au is a legitimate website?

Nswcpap.com.au is legitimate. It is owned by a registered Australian company (LEKOALA PTY LTD with ACN/ABN), has multiple physical stores, uses secure website encryption (SSL), and links to external review platforms like Trustpilot. Who Owns nswcpap.com.au?

Does nswcpap.com.au sell sleep tests?

Yes, nswcpap.com.au offers a “Good Sleep Test – At Home Sleep Test” for $149.00.

What types of CPAP masks does nswcpap.com.au sell?

Nswcpap.com.au sells various types of CPAP masks, including full face masks (e.g., ResMed Airfit F20), nasal masks (e.g., ResMed AirFit N20), and nasal pillow masks (e.g., ResMed AirFit P10).

What kind of accessories can I buy from nswcpap.com.au?

You can buy a wide range of CPAP accessories, including heated tubing, standard and hypoallergenic filters, humidifier tubs, cushions, and cleaning kits.

Does nswcpap.com.au have an app for managing CPAP therapy?

The provided text does not mention a dedicated mobile app for nswcpap.com.au. Services like remote setting changes and sleep report access are likely managed through their website or direct communication channels.

How can I stay updated on new products and offers from nswcpap.com.au?

You can stay updated by joining their newsletter, which promises to keep you informed about the latest products, offerings, and sales directly to your inbox. Is dynamofitness.com.au Legit?

Is nswcpap.com.au suitable for first-time CPAP users?

Yes, nswcpap.com.au is highly suitable for first-time CPAP users due to its comprehensive “Free Consultation” and “Free Lifetime Support” services, which guide users through the selection, setup, and ongoing management of their CPAP therapy.