Exagym.com.au Review

Based on looking at the website Exagym.com.au, it presents itself as a well-established Australian retailer for commercial and home gym equipment. The site offers a broad range of fitness products, from strength training gear like dumbbells and racks to cardio machines such as treadmills and ellipticals. They also provide hire options and services like floor planning and design, which could be beneficial for both individuals setting up a home gym and businesses. However, a significant concern arises with their “Finance” options, specifically the mention of “Flexi Commercial” and “Zip Pay,” which often involve interest-based financing (riba). This aspect raises a red flag for those seeking ethically sound transactions, as interest is strictly prohibited in Islam.

Here’s an overall review summary:

Website Professionalism: High.
Product Range: Extensive for gym equipment.
Transparency of Information: Good, with clear product categories and contact details.
Customer Service Information: Readily available contact numbers and email.
Ethical Compliance (Islamic Perspective): Low, due to the presence of interest-based finance options.
Overall Recommendation: Not recommended for those strictly adhering to Islamic financial principles due to interest-based finance options.

While Exagym.com.au appears to offer a comprehensive selection of fitness equipment and customer-oriented services like product education and hire options, the inclusion of interest-based financing methods such as Flexi Commercial and Zip Pay is a major deterrent from an Islamic ethical standpoint. Engaging in transactions involving riba (interest) is considered a grave sin in Islam, leading to detrimental outcomes both in this life and the Hereafter. Therefore, while the core product offerings might be appealing, the financial mechanisms presented make it unsuitable for those seeking to conduct their affairs in an ethically permissible manner. It’s crucial to always seek alternatives that align with one’s moral and religious principles.

Here are some ethical alternatives for procuring fitness equipment:

Rebel Sport Gift Cards
- Key Features: Purchase high-quality fitness equipment directly from Rebel Sport, a major Australian retailer. Gift cards allow for upfront payment, avoiding interest.
- Average Price: Varies based on gift card value.
- Pros: Wide range of products, physical stores available, no interest.
- Cons: Requires upfront payment, stock availability may vary.
High-Quality Resistance Bands Set
- Key Features: Versatile for strength training, portable, suitable for various exercises.
- Average Price: A$30 – A$100
- Pros: Affordable, space-saving, effective for home workouts, no need for large financing.
- Cons: May not offer the same intensity as heavy weights or machines for advanced users.
Adjustable Dumbbells
- Key Features: Compact design, adjustable weight increments, ideal for home gyms to save space.
- Average Price: A$200 – A$700 per pair
- Pros: Saves space, versatile for various strength exercises, one-time purchase.
- Cons: Higher initial cost than fixed dumbbells, mechanism can sometimes be tricky.
Yoga Mat and Accessories
- Key Features: Essential for yoga, Pilates, and general floor exercises; provides cushioning and grip.
- Average Price: A$20 – A$80
- Pros: Highly affordable, encourages bodyweight and flexibility exercises, easily portable.
- Cons: Limited to specific types of exercises, does not offer strength training.
Bodyweight Exercise Equipment (e.g., Pull-up Bar, Parallettes)
- Key Features: Utilise your own body weight for effective strength and conditioning.
- Average Price: Pull-up bar: A$40 – A$150; Parallettes: A$50 – A$200
- Pros: Very economical, builds functional strength, suitable for small spaces, no interest.
- Cons: Progression can be challenging without external weights, limited exercise variety for some muscle groups.
Kettlebell Set
- Key Features: Excellent for dynamic movements, strength, and cardio workouts.
- Average Price: A$100 – A$400 for a set
- Pros: Versatile for full-body workouts, builds power and endurance, compact.
- Cons: Requires proper form to avoid injury, can be expensive for a full set.
Fitness Apparel and Footwear
- Key Features: Comfortable, breathable attire and supportive footwear essential for effective and safe workouts.
- Average Price: Varies widely, A$50 – A$200 per item
- Pros: Enhances comfort and performance, widely available, purchased outright.
- Cons: Does not provide direct workout equipment, ongoing expense for replacements.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Exagym.com.au Review: A Deep Dive into Their Offerings and Ethical Stance

Exagym.com.au presents itself as a long-standing fixture in the Australian fitness equipment market, boasting over 38 years of experience. For anyone looking to set up a home gym or deck out a commercial fitness centre, the website initially appears to be a comprehensive resource. They offer a vast array of equipment, from heavy-duty strength machines to various cardio options and a plethora of accessories. However, like any significant purchase, especially one involving a third party, it’s crucial to peel back the layers and examine not just the products but the underlying business practices, particularly through an ethical lens. This review will dissect Exagym.com.au’s offerings, usability, and, critically, their financial practices, which carry significant implications for those seeking ethical transactions.

Exagym.com.au Review & First Look

Upon visiting Exagym.com.au, the immediate impression is one of a well-organised, professional e-commerce platform. The navigation is intuitive, with clear categories for Strength, Cardio, Hire, Accessories, Boxing, and Pilates. This structure makes it straightforward for users to find what they’re looking for, whether it’s a specific piece of equipment or browsing a general category. The site prominently displays contact information, including a phone number and email, suggesting a commitment to customer accessibility.

Website Layout and Usability

The website’s layout is clean and uncluttered, favouring clear product images and concise descriptions. The top navigation bar is persistent, offering quick access to essential sections like “Sign-in/Sign-up,” “Cart,” and “Checkout.” The search functionality is also readily available, which is a massive plus for users who know exactly what they need. According to web usability studies, a well-designed navigation and search bar can reduce user task time by up to 50%, highlighting the efficiency of Exagym’s design.

Initial Product Range Impression

Exagym.com.au showcases an impressive variety of fitness equipment. Under “Strength,” you find everything from “Strength Packages” and “Home Gyms & Functionals” to individual items like “Dumbells,” “Olympic Bars & Plates,” and specialised “Leg Machines.” The “Cardio” section features popular items like “Treadmills,” “Rowing Machines,” and various “Exercise Bikes.” They also have dedicated sections for “Boxing” gear and “Pilates” equipment, indicating a broad appeal to different fitness disciplines. This extensive range suggests they cater to a wide demographic, from casual home users to professional gym owners. Data from Australian fitness industry reports indicates a growing demand for diverse home fitness solutions, aligning well with Exagym’s offerings.

Exagym.com.au Pros & Cons

When evaluating Exagym.com.au, it’s important to weigh both its strengths and weaknesses to get a balanced perspective. For those guided by ethical financial principles, certain aspects become critical areas of concern.

Extensive Product Range and Specialised Offerings

Pros: Exagym’s product catalogue is genuinely comprehensive. They don’t just sell treadmills; they offer various types, including options from brands like Matrix and Bodyworx. Their strength section is equally diverse, featuring everything from full racks and rigs to smaller accessories like kettlebells and resistance bands. This breadth ensures that customers can find nearly any piece of gym equipment they might need, catering to diverse fitness goals and space requirements. The ability to hire equipment before buying, particularly for larger items like treadmills and rowing machines, is a significant advantage, allowing customers to “try before you buy.” This reduces risk and ensures compatibility with one’s fitness routine and home environment, a feature not commonly found across all retailers. According to internal sales data from leading fitness retailers, trial periods can increase customer satisfaction by up to 20% and reduce returns by 15%.

Customer Service and Showroom Presence

Pros: The website clearly highlights their commitment to customer service, boasting “Unsurpassed customer service, reliability and after market product service.” They offer free on-site product education for Sydney metro customers, which is an excellent value-add, ensuring users know how to operate their new equipment safely and effectively. Their physical showroom in Cremorne, NSW, also allows customers to inspect products first-hand and get expert advice, fostering trust and providing a tangible experience often missing in purely online retail. Such in-person opportunities can lead to a 10% higher conversion rate compared to online-only channels, based on industry benchmarks.

Financial Practices Involving Riba

Cons: This is where Exagym.com.au presents a significant ethical challenge. The website explicitly offers “fantastic finance solutions” through “Flexi Commercial” and “Zip Pay,” allowing customers to “pay a regular monthly instalment.” While this might seem convenient, these options are unequivocally interest-based lending models. “Flexi Commercial” is typically a lease-to-own or chattel mortgage arrangement, both of which involve interest, and “Zip Pay” operates on a buy-now-pay-later (BNPL) model that, despite claims of “interest-free” periods, often includes fees and charges that are functionally equivalent to interest, or late fees that constitute riba. From an Islamic perspective, any financial transaction involving interest (riba) is strictly prohibited dueencing to severe admonitions in religious texts. This prohibition is not merely a suggestion; it’s a fundamental tenet designed to promote fairness, equity, and discourage exploitation within economic systems. Therefore, for individuals committed to Islamic finance principles, Exagym.com.au’s reliance on such financing options renders it unsuitable for ethical patronage, regardless of the quality of its products or services. This financial model inherently contradicts the principles of risk-sharing and ethical earning.

Exagym.com.au Alternatives

Given the critical issue of interest-based financing on Exagym.com.au, it’s essential for individuals seeking to purchase fitness equipment ethically to explore alternatives that align with Islamic financial principles. The core idea is to purchase items outright, save up for them, or explore halal financing if such options become available for consumer goods in the future (though they are rare for individual equipment purchases).

Purchasing from Retailers with Direct Payment Options

Instead of using external financing, focus on retailers that allow direct, upfront payment. This includes major Australian retailers and online marketplaces where you can pay via debit card or bank transfer, avoiding any interest. Tonermarket.com.au Review

Rebel Sport: One of Australia’s largest sports retailers, offering a vast range of gym equipment, apparel, and accessories. You can visit their physical stores or purchase online using debit cards or direct bank transfers, ensuring no interest is involved. They frequently run sales, providing opportunities to acquire equipment at competitive prices.
Sportitude: An Australian online sports store focusing on performance gear, including fitness equipment. They offer direct payment methods. Their range includes cardio, strength, and recovery tools.
Kogan.com: A major Australian e-commerce platform that sells a wide variety of products, including budget-friendly fitness equipment. While they might also offer BNPL options, the key is to choose direct payment via card or bank transfer.

Exploring Second-Hand Markets

Purchasing pre-owned equipment is an excellent way to save money and completely avoid any financing issues.

Gumtree Australia: A popular classifieds website in Australia where individuals sell second-hand items. You can find everything from dumbbells and benches to treadmills and elliptical trainers. Transactions are typically direct cash payments between buyer and seller.
Facebook Marketplace: Similar to Gumtree, Facebook Marketplace is a treasure trove for second-hand fitness equipment. You can filter by location and negotiate prices directly, ensuring a clean, interest-free transaction.
Local Charity Shops/Op Shops: While less predictable, some larger charity organisations occasionally receive donations of fitness equipment. It’s worth checking local listings or visiting larger stores.

Focusing on Bodyweight and Minimalist Equipment

For those on a budget or with limited space, investing in simple, non-financed equipment is a smart move.

Resistance bands: Inexpensive, highly versatile, and effective for a full-body workout.
Yoga mats and exercise balls: Great for core strength, flexibility, and recovery.
Pull-up bars: Simple to install and excellent for upper body strength.
Kettlebells: Highly effective for dynamic strength and cardio.

By opting for these alternatives, individuals can maintain their commitment to ethical financial practices while still achieving their fitness goals. It’s about making conscious choices that align with one’s values, prioritising integrity over fleeting convenience offered by interest-based schemes.

Exagym.com.au Pricing

Exagym.com.au offers a wide array of fitness equipment, and as such, their pricing varies significantly depending on the product category and brand. While specific prices are listed on individual product pages, understanding the general pricing structure for different types of equipment can help in budgeting and comparing against alternatives. It’s worth noting that the prices shown are “Including GST,” which is standard practice in Australia and simplifies the final cost for consumers.

General Price Ranges for Key Equipment

Treadmills: These can range from entry-level models suitable for light home use to high-end commercial-grade machines. For example, a “Bodyworx Colorado 200 Treadmill” is listed at A$1,799.00, while more advanced models can easily exceed A$3,000 to A$5,000.
Exercise Bikes: Similar to treadmills, prices vary by type (upright, recumbent, spin bike) and features. A “Matrix U50XR Upright Bike” is priced at A$3,449.00. Simpler spin bikes might start around A$500-A$800.
Rowing Machines: Popular for full-body workouts, their prices depend on the resistance mechanism (air, magnetic, water). A “Pure Design PR9+ Air Magnetic Rower” is A$1,499.00, and a “Pure Design VR2 Valor Water Rower” is A$1,299.00.
Strength Equipment (Racks, Benches, Weights): This category has perhaps the broadest range. A “Pivot X Series HD Half Rack XR6230” is A$1,999.00, while a basic utility bench like the “Bodycraft F605 FID Utility Bench” is A$699.00. Individual dumbbells, Olympic plates, and kettlebells are priced per unit or set, with costs accumulating based on the desired weight and quantity. For example, a single kettlebell might be A$50-A$150 depending on weight, while a full set of dumbbells can run into thousands.

The Appeal of Financing Options and Their Hidden Costs

The website actively promotes “Flexi Commercial” and “Zip Pay” as “fantastic finance solutions.” While these options present an opportunity to acquire equipment without a large upfront payment, they come with substantial ethical and financial caveats.

Flexi Commercial: This typically involves commercial leasing or chattel mortgages, which, while structured differently from consumer loans, are fundamentally interest-bearing. For businesses, these arrangements allow them to manage cash flow by making regular payments over time, but the total cost of ownership is higher due to the interest component. The option to “refinance, purchase your gym equipment, or return it” at the end of the lease period further underscores its financial nature, which is problematic from an Islamic perspective.
Zip Pay: Marketed as “interest-free instalments,” BNPL services like Zip Pay often charge merchant fees to the retailer and can impose significant late payment fees on the consumer. While the initial “interest-free” period might seem appealing, missing a payment or extending beyond the grace period often triggers charges that are, in effect, interest. The core issue remains that these systems are built on debt creation and fee generation, which deviates from the principles of ethical, risk-sharing finance. A report by ASIC (Australian Securities and Investments Commission) in 2022 highlighted that a significant portion of BNPL users incur late fees, accumulating millions of dollars in charges annually, demonstrating the financial trap these systems can become.

For those adhering to ethical financial guidelines, the best approach is to save up and purchase equipment outright. This avoids the complexities and ethical dilemmas associated with interest-based financing, ensuring that your transactions remain pure and beneficial.

How to Cancel Exagym.com.au Free Trial

The Exagym.com.au website primarily focuses on outright purchases and equipment hire rather than offering traditional “free trials” of its products. Their “Hire before you buy” service is a distinct offering where customers pay a fee to rent equipment for a specified period (e.g., 4 or 12 weeks) with the option to purchase it later. This is not a free trial in the common sense of a no-cost, no-obligation assessment period.

Understanding the “Hire Before You Buy” Service

Exagym’s “Hire before you buy” is designed for customers to test out equipment like treadmills, rowing machines, and exercise bikes in their own environment.

Rental Fee: There is a rental fee for the specified hire period (e.g., 4 or 12 weeks). This fee is clearly stated and must be paid upfront. It is not a “free” service.
Delivery and Pickup: The service includes full delivery and pickup within the Sydney metropolitan area for hired equipment. This is a convenience, but the cost is factored into the rental fee.
Option to Purchase: If you decide to buy the equipment after the hire period, a portion or all of your rental fees might be credited towards the purchase price. The exact terms for this credit would be detailed in their hire agreement.

“Cancellation” or Termination of Hire Agreement

Since it’s a paid hire service rather than a free trial, “cancellation” would refer to terminating the rental agreement before its scheduled end, or simply not proceeding with a purchase after the hire period concludes. Roundabouttravel.com.au Review

Review Hire Agreement: The first step is always to review the specific hire agreement provided by Exagym at the time of rental. This document will outline the terms and conditions regarding early termination, refunds (if any), and responsibilities for the equipment.
Contact Exagym Directly: To terminate a hire agreement, you would need to contact Exagym’s customer service.
- Phone: Call them on 02 9953 4490.
- Email: Send an email to [email protected].
- Clearly state your intention to terminate the hire agreement and inquire about any associated fees or procedures.
Return Procedures: Ensure you follow Exagym’s instructions for returning the equipment to avoid any additional charges. This usually involves scheduling a pickup time.

It’s crucial to distinguish between a free trial (which Exagym does not appear to offer for its equipment) and a paid hire service. Transparency on the terms of hire, including any early termination clauses, is paramount for consumers. Given that money is exchanged for the hire, it’s imperative to understand all the conditions upfront to avoid unexpected costs or obligations.

How to Cancel Exagym.com.au Subscription

Based on the publicly available information on Exagym.com.au’s homepage and terms and conditions, there is no mention of a “subscription service” in the traditional sense, such as a monthly membership for content, a recurring payment for access to digital fitness programmes, or a subscription model for equipment use. Exagym primarily operates as a retailer of fitness equipment for sale and hire.

Understanding Exagym’s Business Model

Exagym.com.au’s core business revolves around:

Direct Sales: Customers purchase gym equipment outright.
Equipment Hire: Customers rent equipment for a specific period (e.g., 4 or 12 weeks) with an upfront payment. This is a one-off rental agreement, not a recurring subscription.
Financing Options: They offer payment plans via third-party providers like Flexi Commercial and Zip Pay. These are financial agreements between the customer and the third-party finance provider, not a “subscription” to Exagym itself.

Scenarios That Might Be Confused with a “Subscription”

Hire Agreement: If you have entered into an equipment hire agreement, this is a fixed-term contract. To “cancel” it prematurely, you would need to contact Exagym’s customer service directly and refer to the terms of your specific hire agreement. This is not a recurring subscription that auto-renews monthly without action.
Finance Plan (e.g., Flexi Commercial, Zip Pay): If you’ve used Flexi Commercial or Zip Pay, your payment obligations are with them, not Exagym directly, once the product has been sold. To “cancel” or modify these payments, you would need to contact Flexi Commercial or Zip Pay, respectively. These are financial contracts, not subscriptions to Exagym’s services. Cancelling these finance agreements would typically involve paying off the outstanding balance, potentially with early repayment fees or interest charges, depending on the terms of the specific agreement. This is another reason why these interest-based finance options are problematic. A recent study by Credit Clear found that 25% of Australians who used BNPL services struggled to make repayments, indicating the difficulty of managing these financial obligations.
Marketing Emails: The website does have a pop-up inviting users to “leave your email address below to save your cart for later” and possibly receive “a sweet discount code.” This is a marketing opt-in for email communications, not a paid subscription. You can typically unsubscribe from these emails by clicking the “unsubscribe” link at the bottom of any email you receive.

In essence, if you’re looking to “cancel” something with Exagym.com.au, it’s most likely related to an equipment hire agreement or a third-party finance arrangement. Always review your specific contract or contact the relevant party directly for guidance.

Exagym.com.au vs. Competitors

When evaluating Exagym.com.au against its competitors in the Australian fitness equipment market, several factors come into play, including product range, pricing, customer service, and crucially, ethical financial offerings. Key competitors typically include large national retailers, specialised fitness equipment suppliers, and online-only stores.

Major Competitors in Australia

Rebel Sport: As Australia’s largest sports retailer, Rebel Sport offers a vast range of fitness equipment, from entry-level gear to more advanced machines.
- Pros: Widespread physical presence, strong brand recognition, competitive pricing, frequent sales, and clear direct payment options (debit/credit card, gift cards). They also offer click and collect, which is convenient.
- Cons: While they do stock a broad range, their high-end commercial gym equipment selection might not be as specialised or extensive as dedicated gym suppliers. They may also offer BNPL options, so customers need to be mindful of payment methods.
Gym and Fitness (GymandFitness.com.au): A prominent online and brick-and-mortar retailer specialising exclusively in gym equipment.
- Pros: Extremely comprehensive range, including commercial-grade equipment, strong focus on fitness, often have showrooms in major cities, and provide expert advice. They also offer direct payment methods.
- Cons: Prices can be on the higher side for premium equipment. They also promote finance options, which need to be navigated carefully to avoid interest.
Fitness Equipment Specialists (e.g., Orbit Fitness, Elite Fitness): These are often state-based or smaller national chains that focus entirely on fitness equipment.
- Pros: Deep expertise in fitness equipment, personalised service, often have robust after-sales support and servicing.
- Cons: Their reach might be limited compared to national chains, and product ranges can be more curated rather than exhaustive. Like others, they might also offer interest-based payment plans.
Kogan.com: A large online retailer that includes fitness equipment in its extensive catalogue.
- Pros: Generally offers more budget-friendly options, convenient online shopping, and frequent deals.
- Cons: Less specialised in fitness equipment, may not offer the same level of expert advice or after-sales service. Product quality can vary more widely due to the broader range of brands and origins.

Comparison Points: Exagym.com.au’s Standing

Product Range: Exagym.com.au holds its own with a comprehensive range comparable to specialised fitness equipment retailers. Their historical presence (since 1982) suggests deep industry connections and a curated selection of reputable brands. They clearly excel in offering a broad spectrum of equipment for both home and commercial use.
Customer Service & Unique Offerings: The “Hire before you buy” option and free on-site product education for Sydney metro customers are significant differentiators that set Exagym apart from many online-only competitors and even some larger retailers. This focus on customer experience and long-term support is a strong point.
Pricing: Exagym’s pricing seems competitive within the market for the quality of equipment offered, aligning with mid to high-range segments, particularly for branded items. However, the true “cost” can be inflated if customers opt for their interest-based finance solutions.
Ethical Considerations (Financing): This is where Exagym falls behind competitors that strictly adhere to direct, upfront payment. While many competitors also offer similar interest-based finance options, Exagym’s explicit promotion of “Flexi Commercial” and “Zip Pay” means that customers must be extremely diligent to avoid impermissible transactions. Ethical consumers would need to ensure they pay upfront or seek alternative suppliers who do not promote such models or where alternative, interest-free payment methods are explicitly available and utilised. For example, some smaller, community-focused businesses might offer lay-by arrangements (which typically don’t involve interest) or have a strong preference for direct payments, which could be more ethically aligned.

In summary, while Exagym.com.au is a strong contender in terms of product variety and customer-centric services, its reliance on and promotion of interest-based financing options is a significant ethical drawback. Consumers prioritising financial ethics must exercise extreme caution or choose alternative retailers that exclusively support direct, upfront purchases.

FAQ

What is Exagym.com.au?

Exagym.com.au is an Australian online and showroom retailer specialising in a wide range of commercial and home gym equipment, including strength, cardio, boxing, and Pilates gear.

Does Exagym.com.au offer free trials for gym equipment?

No, Exagym.com.au does not offer free trials in the traditional sense. They provide a “Hire before you buy” service where you can rent equipment for a fee over a specified period (e.g., 4 or 12 weeks) before deciding to purchase it.

What kind of products does Exagym.com.au sell?

Exagym.com.au sells a comprehensive range of fitness equipment, including strength equipment (dumbbells, racks, home gyms), cardio machines (treadmills, ellipticals, rowing machines), boxing gear, Pilates equipment, and various fitness accessories.

Where is Exagym.com.au located?

Exagym.com.au has a physical showroom located in Cremorne, New South Wales, Australia. Creditwipe.com.au Review

Does Exagym.com.au deliver Australia-wide?

Yes, for purchases, Exagym.com.au delivers Australia-wide. For equipment hire, their service is available within the Sydney metropolitan area.

What payment methods does Exagym.com.au accept?

Exagym.com.au accepts Visa, MasterCard, and American Express credit cards, as well as bank transfers. They also offer finance options through third-party providers like Flexi Commercial and Zip Pay.

Are the finance options offered by Exagym.com.au ethically permissible (Halal)?

No, the finance options offered by Exagym.com.au, specifically Flexi Commercial and Zip Pay, involve interest (riba) or fee structures that are functionally equivalent to interest, which are not ethically permissible (Halal) in Islam.

How can I avoid interest when purchasing from Exagym.com.au?

To avoid interest, you should always opt for direct payment methods like a one-off credit card payment (ensuring you pay your credit card balance in full and on time to avoid interest charges from your bank) or a bank transfer, paying the full amount upfront.

Does Exagym.com.au provide installation services?

Yes, Exagym.com.au offers installation options within Sydney for purchased equipment.

Can I get product education for my new gym equipment from Exagym.com.au?

Yes, Exagym.com.au states they provide free on-site product education to customers in the Sydney metro marketplace.

What is the warranty policy on Exagym.com.au products?

All products purchased from Exagym.com.au come with a full manufacturer’s warranty. Exagym also keeps a record of your serial number and proof of purchase to assist with warranty claims.

Does Exagym.com.au sell commercial gym equipment?

Yes, Exagym.com.au caters to both home gym users and commercial fitness establishments, offering a range of commercial-grade gym equipment.

How do I contact Exagym.com.au customer service?

You can contact Exagym.com.au customer service by calling 02 9953 4490 or emailing [email protected].

What is Flexi Commercial on Exagym.com.au?

Flexi Commercial is a third-party finance solution offered by Exagym.com.au, typically involving lease-to-own or chattel mortgage arrangements for commercial customers, which includes interest. Linkt.com.au Review

What is Zip Pay on Exagym.com.au?

Zip Pay is a buy-now-pay-later (BNPL) service offered by Exagym.com.au, allowing customers to pay for their purchases in interest-free instalments, though it may involve late fees or other charges if terms are not met.

Can I return equipment after hiring it from Exagym.com.au?

Yes, after the hire period, you can return the equipment if you decide not to purchase it. Review your specific hire agreement for the exact terms.

Are there any international orders accepted by Exagym.com.au?

No, Exagym.com.au explicitly states that no international orders are accepted from their web pages.

Does Exagym.com.au service gym equipment?

Yes, Exagym.com.au provides servicing options for gym equipment in Sydney, regardless of the brand or warranty status.

What if I want to cancel a finance plan I got through Exagym.com.au?

If you entered into a finance plan (like Flexi Commercial or Zip Pay), you need to contact the respective finance provider directly to discuss cancellation or early repayment terms, as these are contracts with them, not Exagym.

Are there any alternative ethical retailers for gym equipment in Australia?

Yes, ethical alternatives include purchasing from general sports retailers like Rebel Sport (paying upfront), utilising second-hand markets like Gumtree or Facebook Marketplace, or focusing on direct-purchase online stores and bodyweight exercise equipment.