Citycarpetcleaningperth.com.au Review

Based on checking the website Citycarpetcleaningperth.com.au, this service appears to be a legitimate local carpet cleaning business operating in Perth, Western Australia. The site clearly outlines its services, provides contact information, and details its cleaning processes. However, a comprehensive review highlights some areas where the website could improve to build greater trust and transparency, especially for a service-based business.

Overall Review Summary:

Clarity of Services: Excellent, detailed list of cleaning services offered.
Contact Information: Good, multiple phone numbers and contact forms visible.
Transparency (Pricing): Lacking, no explicit pricing on the website.
Trust Signals (Certifications/Insurance): Good, mentions Certificate III in Cleaning Operations and licensed staff.
Online Presence & Credibility: Moderate, relies heavily on internal testimonials, external review platforms not prominently linked.
Website Security: Appears standard (HTTPS).
Company Information: Basic ‘About Us’ section, but lacks deep insights into company history or team beyond general statements.

While the website provides a solid overview of services, the absence of clear pricing information is a significant hurdle for potential customers looking for immediate transparency. For a service-based business, upfront cost details are crucial for consumer decision-making. Furthermore, while testimonials are present, linking to verified, independent review platforms would significantly bolster credibility.

Here’s a breakdown of the best alternatives for carpet cleaning services, keeping in mind the need for transparency, reliability, and ethical business practices. These options are known for their strong online presence, clear service offerings, and often provide upfront quotes or comprehensive pricing guides.

Best Alternatives for Carpet Cleaning Services in Australia:

Electrodry Carpet Cleaning
- Key Features: Offers dry cleaning and deep steam cleaning, focus on quick drying times, stain removal, and sanitisation. They have a strong national presence.
- Average Price: Varies significantly by location and carpet area, often provides online quote tools. Expect mid-range to premium pricing for their specialised services.
- Pros: Reputable national brand, clear service packages, often includes online booking and instant quotes, strong customer support.
- Cons: Can be more expensive than smaller local operators, dry cleaning may not suit all carpet types.
Chem-Dry Australia
- Key Features: Uses a hot carbonating extraction method, which claims to be more effective and environmentally friendly, quick drying, and non-toxic solutions.
- Average Price: Similar to Electrodry, pricing is dependent on the job size and specific services. Online quotes available through local franchisees.
- Pros: Globally recognised brand, eco-friendly approach, strong focus on customer satisfaction, good for sensitive environments (pets, children).
- Cons: Franchise model means service quality can vary slightly between locations, pricing might be on the higher side.
Jim’s Carpet Cleaning
- Key Features: Part of the well-known Jim’s Group franchise, offering a wide range of cleaning services including steam cleaning, dry cleaning, and stain removal.
- Average Price: Quotes are provided by individual franchisees. Generally competitive, but can vary.
- Pros: Highly accessible due to widespread franchise network, often flexible with scheduling, strong brand recognition, usually insured and trained.
- Cons: Quality can vary between franchisees, may not offer highly specialised services that boutique cleaners do.
Fantastic Services (Carpet Cleaning)
- Key Features: Offers a broad spectrum of home services, including steam and dry carpet cleaning, stain protection, and odour removal. Strong online booking system.
- Average Price: Provides instant online quotes based on room size and service type. Generally transparent.
- Pros: Convenient online booking, comprehensive service offering, often has package deals, good customer service.
- Cons: Less specialised in just carpet cleaning compared to dedicated brands, pricing can be dynamic.
MasterClean Carpet Cleaning Perth
- Key Features: Local Perth-based company with a good reputation, focusing on deep steam cleaning, stain treatment, and upholstery cleaning. Mentions IICRC certification.
- Average Price: Requires direct quotes.
- Pros: Local expertise, IICRC certified technicians (a strong industry standard), often focuses on personalised service.
- Cons: Website doesn’t provide instant pricing, may have limited availability compared to larger services.
GSR Cleaning Services Perth
- Key Features: Offers professional carpet cleaning, stain removal, and emergency services in Perth. Strong emphasis on customer satisfaction and eco-friendly products.
- Average Price: Obtainable via direct inquiry.
- Pros: Local Perth focus, good range of services including emergency, often flexible and responsive.
- Cons: No online pricing, less brand recognition outside of Perth.
OzClean Carpet Cleaning
- Key Features: Specialises in steam carpet cleaning, stain removal, and tile cleaning across various Australian cities, including Perth. Focus on customer reviews and satisfaction.
- Average Price: Quotes provided upon request.
- Pros: Good geographic coverage, clear service explanations, often features positive customer testimonials.
- Cons: Pricing is not transparent online, reliance on phone quotes.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Citycarpetcleaningperth.com.au Review & First Look

When you land on Citycarpetcleaningperth.com.au, the first impression is that of a straightforward, local service provider. The site immediately hits you with what they do: “Most Experienced Cleaners Of Perth Works Here” and a list of services like carpets, mattresses, upholsteries, curtains, tiles, and rugs. It’s a clear statement of intent, and you can quickly grasp their core business. They provide a prominent phone number (08 7665 8905) right at the top, which is excellent for immediate contact. There’s also a 24/7 availability claim, which is a big plus for emergency situations.

Initial Navigation: The main navigation includes ‘About’, ‘Blog’s’, ‘Faq’s’, and ‘Contact Us’. These are standard and intuitive.
Visual Elements: The site features a rotating banner showcasing different cleaning services, accompanied by relevant icons like “Carpet Repair Perth” and “Couch Cleaning Perth”. This visual approach helps to quickly convey the breadth of their offerings.
Call to Action: Multiple “Contact Us” buttons are strategically placed throughout the homepage, urging visitors to get in touch. This is a smart move for a service-oriented business.
Credibility Building: They claim to be “Experts Trusted By Perth” and “Certified Cleaning Professionals.” They also mention using “most advanced cleaning technology,” which sounds good, but specific examples would really hammer this home.

Citycarpetcleaningperth.com.au Features

This website does a solid job detailing the features of their service, laying out what they offer in a way that’s easy to digest. They cover a broad spectrum of carpet-related woes, which is exactly what you want to see from a dedicated cleaning outfit.

Comprehensive Service Offerings

They list a multitude of services beyond just basic carpet cleaning. This shows they’re not a one-trick pony.

Core Cleaning: Carpet Steam Cleaning, Carpet Dry Cleaning.
Specialised Treatments: Carpet Stain Removal, Carpet Mould Removal, Carpet Deodorization & Odour Removal, Carpet Sanitization.
Restoration & Repair: Carpet Repair Service, Restoration and Carpet Restretching, Hot Water Extraction Method (as a technique).
Niche Services: End Of Lease Carpet Cleaning, Carpet Flea Treatment and Cleaning.
Other Home Cleaning: Couch Cleaning, Curtain Cleaning, Mattress Cleaning, Tile And Grout Cleaning.
This comprehensive list gives potential customers confidence that whatever their specific cleaning problem, City Carpet Cleaning Perth likely has a solution.

Detailed Cleaning Process

One of the standout features is their 7-Step High-Grade Carpet Cleaning Process. This step-by-step breakdown is fantastic for transparency and builds trust. It shows they have a methodology, not just a haphazard approach.

Step 1: Initial Inspection: Crucial for understanding carpet condition, fabric type, spots, and stains. This proactive step helps tailor the cleaning approach.
Step 2: Pre-Vacuum: Essential for removing superficial dirt before deep cleaning, which improves overall results.
Step 3: Spot Clean and Stain Treatment: Direct attention to problem areas, indicating a thorough approach to stain removal (e.g., wine stain removal).
Step 4: Spiral Agitation and Steam Clean: Describes the deep cleaning technique, including water extraction.
Step 5: Odour-Removal, Sanitization And Conditioning: Addresses common concerns about smells and hygiene post-cleaning.
Step 6: Grooming: A professional touch that helps reset carpet fibres and extend carpet lifespan.
Step 7: Final Inspection: Ensures quality control and client satisfaction.
This level of detail is impressive and gives the impression of a professional operation that takes its work seriously.

Emergency and Same-Day Services

The emphasis on 24/7 availability and same-day services is a major selling point, especially for unexpected spills or urgent end-of-lease requirements.

“24/7 Emergency Carpet Cleaning Service”: This caters to sudden needs, like a burst pipe or a massive spill.
“Same-Day Wool Carpet Cleaning Perth Services”: For those who need a quick turnaround, they highlight their ability to mobilise quickly.
This responsiveness is a competitive advantage in the service industry.

Citycarpetcleaningperth.com.au Pros & Cons

Alright, let’s break down the good bits and the areas where Citycarpetcleaningperth.com.au could really sharpen its game. Every service has its strengths and weaknesses, and understanding them is key.

Pros

Clear Service Scope: The website does an excellent job of detailing exactly what cleaning services they offer, from carpet steam cleaning to mattress sanitation and tile cleaning. It’s comprehensive and easy to understand.
Detailed Cleaning Process: The 7-step cleaning process is a huge win for transparency. It shows a structured, professional approach, which builds trust with potential customers. This level of detail is often missing from competitor sites.
Strong Local Focus: The consistent mention of “Perth” throughout the site, along with specific suburbs, clearly targets their local audience. This helps with local SEO and reassures customers they’re dealing with a nearby service.
24/7 and Same-Day Service Claims: Offering emergency and same-day services is a significant advantage, especially for urgent cleaning needs. This shows flexibility and responsiveness.
Professional Language & Certifications: The site uses professional terminology (e.g., “hot water extraction method,” “spiral agitation”) and mentions “Certificate III in Cleaning Operations” and “fully licensed, trained, and experienced staff.” This indicates a commitment to industry standards.
Clear Contact Information: Multiple phone numbers and “Contact Us” calls to action are prominently displayed, making it simple for customers to get in touch.

Cons

Lack of Transparent Pricing: This is the biggest drawback. There’s no mention of prices, estimates, or even a ‘request a quote’ form with a clear pricing structure. For a service business, this lack of transparency can be a major barrier, as customers often want to know potential costs upfront before committing to a call. “Affordable prices” is mentioned, but without numbers, it’s just a claim.
Limited Verified External Reviews: While the website features testimonials, these are presented as static text without links to external, verified review platforms (like Google My Business, Yellow Pages, or independent review sites). This makes it harder for new customers to independently verify the company’s reputation. The anonymous nature of the testimonials (“Anonymous Carpet Cleaning Service”) further diminishes their impact.
Generic ‘About Us’ Information: The ‘About Us’ page is basic. It doesn’t offer much in the way of company history, the team behind the service, or unique selling propositions beyond being “experienced” and “reliable.” More personal or detailed information could build stronger rapport.
No Online Booking/Quote System: In today’s digital age, many customers prefer the convenience of online booking or getting an instant online quote. Relying solely on phone calls for enquiries can deter some potential clients.
Basic Blog Content: The ‘Blog’ section, while present, seems to have limited entries and isn’t particularly engaging or regularly updated with new content. A robust blog with helpful cleaning tips or industry insights could position them as thought leaders. (Only two dates are mentioned: March 3, 2023, and May 26, 2025, suggesting infrequent updates or just placeholder data.)
No Service Area Map/Specifics: While suburbs are listed, a visual map or more detailed breakdown of their service area would be beneficial for clarity.

Citycarpetcleaningperth.com.au Alternatives

When you’re after a professional carpet cleaning service, having options is key. While Citycarpetcleaningperth.com.au offers a local solution, it’s always smart to compare. Here are some top-tier alternatives that often bring more to the table in terms of transparency, online features, and broader trust signals.

Electrodry Carpet Cleaning

Why it’s a strong alternative: Electrodry is a national heavyweight in Australia, known for its distinct dry cleaning process that promises quick drying times. They have a massive footprint and a polished online presence.
Key Features: Specialised dry cleaning system, deep steam cleaning, stain removal, tile and grout cleaning, upholstery cleaning, and mattress cleaning. Often promote faster drying times which is a huge convenience.
Pricing: Generally provides transparent online quote tools or clear pricing guides based on room size. While potentially higher priced than very small local operators, the value proposition and professionalism are clear.
Online Experience: User-friendly website with online booking and clear service explanations. Numerous customer reviews are typically available on third-party platforms.
Electrodry Carpet Cleaning

Chem-Dry Australia

Why it’s a strong alternative: Chem-Dry is a global brand with a strong presence in Australia, renowned for its patented hot carbonating extraction method which is eco-friendly and uses less water.
Key Features: Green-certified cleaning solutions, quick drying times (often 1-2 hours), deep cleaning without harsh chemicals, effective stain and odour removal, pet urine removal treatment.
Pricing: Franchise model means pricing is determined by local operators, but they generally provide upfront quotes. Competitive pricing for a premium, eco-conscious service.
Online Experience: Professional websites for local franchisees, often with online quote request forms and a focus on customer testimonials and awards.
Chem-Dry Australia

Jim’s Carpet Cleaning

Why it’s a strong alternative: Part of the massive Jim’s Group franchise, Jim’s Carpet Cleaning leverages a widely recognised and trusted brand name. Their extensive network means they’re likely available in most areas.
Key Features: Offers steam cleaning, dry cleaning, stain removal, flood damage restoration, upholstery cleaning, and tile & grout cleaning. The franchise model ensures local service with national backing.
Pricing: Quotes are provided by individual franchisees. Generally competitive and flexible, but prices can vary.
Online Experience: Centralised website with local franchisee search. Emphasis on customer satisfaction and reliable service.
Jim’s Carpet Cleaning

Fantastic Services (Carpet Cleaning)

Why it’s a strong alternative: Fantastic Services is a comprehensive home services provider that offers a robust carpet cleaning solution. They excel in online convenience and a wide range of available services.
Key Features: Steam and dry carpet cleaning, stain protection, odour removal, rug cleaning, and upholstery cleaning. They offer flexible booking and often have package deals for multiple services.
Pricing: Provides clear online quotes based on room size and service type, often with transparent breakdowns. Generally competitive with good value.
Online Experience: Very user-friendly online booking platform, detailed service descriptions, and strong customer support.
Fantastic Services (Carpet Cleaning)

Local, Independently Certified Cleaners (e.g., MasterClean Carpet Cleaning Perth)

Why it’s a strong alternative: For those who prefer supporting local businesses with strong credentials, searching for independently certified cleaners (e.g., IICRC certified) in your specific area is a smart move.
Key Features: Often highly specialised in carpet care, using advanced techniques and equipment. Tend to offer more personalised service. Look for certifications like IICRC (Institute of Inspection Cleaning and Restoration Certification) which signifies professional training.
Pricing: Typically requires direct quotes.
Online Experience: Can vary widely, but reputable ones will have professional websites, clear contact info, and local testimonials. Example: MasterClean Carpet Cleaning Perth
Pros: Highly skilled, often focused on specific types of cleaning, personalised service.
Cons: Might have less online booking infrastructure, and pricing might require direct contact.

Professional Cleaning Supplies (DIY Alternative)

Why it’s a strong alternative: For those who prefer a DIY approach, investing in quality professional cleaning supplies and a rental machine can be a cost-effective alternative for ongoing maintenance or less severe stains.
Key Features: Access to concentrated carpet shampoos, stain removers, odour neutralisers, and protective treatments designed for professional results. You can rent professional-grade carpet cleaning machines from hardware stores or supermarkets.
Pricing: Initial investment in supplies + rental cost for the machine. Much cheaper than hiring a professional for light cleaning.
Online Experience: Purchase supplies through online retailers like Amazon or specialty cleaning supply stores.
Carpet Cleaning Solution
Carpet Stain Remover
Carpet Cleaning Machine Rental (Bunnings is a major Australian hardware chain offering rentals)

Local Property Maintenance Services

Why it’s a strong alternative: Many general property maintenance or cleaning companies offer carpet cleaning as part of their suite of services. These can be convenient for bundled services (e.g., end-of-lease cleaning for the whole property).
Key Features: Often offers a range of services from garden care to internal cleaning, including carpets. Can be a one-stop shop for property upkeep.
Pricing: Usually provides quotes based on the scope of work.
Online Experience: Varies, but many have straightforward websites detailing their services.
Property Cleaning Services (for a broad search of providers in Perth)

How to Assess a Carpet Cleaning Service Website

Before you dial up any carpet cleaner, a quick check of their website can tell you a lot. Think of it like a quick background check for a potential business partner. You’re looking for professionalism, transparency, and clear communication.

Website Professionalism and Design

A well-designed, easy-to-navigate website signals a professional operation. If a business can’t get their online presence right, it might make you wonder about their attention to detail elsewhere. Perthdigitaledge.com.au Review

Clean Layout: Is the website clutter-free and visually appealing? A messy site can indicate a messy business.
Ease of Navigation: Can you easily find what you’re looking for – services, contact info, pricing, FAQs? Intuitive menus are a must.
Mobile Responsiveness: Does the site work well on your phone? Most people browse on mobile these days, so this is non-negotiable.
High-Quality Images: Do the images look professional and relevant? Generic stock photos can be a red flag. Look for real pictures of their work or equipment.
Functional Links: Do all the links work? Broken links suggest a lack of maintenance.

Transparency in Services and Process

You want to know exactly what you’re getting, how they’ll do it, and what it might cost. Ambiguity here is a sign to proceed with caution.

Detailed Service Descriptions: Does the site clearly list every service they offer? Vague descriptions are unhelpful.
Clear Methodologies: Do they explain how they clean (e.g., steam cleaning, dry cleaning, specific stain treatments)? A documented process, like City Carpet Cleaning Perth’s 7-step guide, is excellent.
Chemicals and Equipment Used: Do they mention the type of cleaning agents or equipment? This is especially important for those with allergies, pets, or small children, or those concerned about environmentally friendly options.
Before & After Galleries: While City Carpet Cleaning Perth doesn’t have one on their homepage, a gallery showcasing previous work can be incredibly persuasive.

Pricing and Quote Information

This is often the deal-breaker. No one wants to waste time getting a quote only to find it’s way out of budget.

Transparent Pricing: Ideally, the website should have a clear pricing structure, even if it’s “starting from” prices or a calculator.
Quote Request System: If direct pricing isn’t possible (due to variable factors), there should be an easy way to request a quote online, not just a phone number.
Hidden Fees: Look for any mention of potential extra charges or what’s included/excluded in a standard service.

Customer Support and Contact Options

How easy is it to get in touch, and what are their response times?

Multiple Contact Methods: Phone, email, contact form, live chat – the more options, the better.
Hours of Operation: Clearly stated business hours for phone support or service availability.
Response Times: While not always on the website, a good sign is if they promise a quick response to online inquiries.
FAQs Section: A comprehensive FAQ section (like City Carpet Cleaning Perth’s) shows they anticipate common customer questions and try to answer them upfront.

Trust Signals and Credibility

Beyond just what they say, what do others say about them? And what certifications do they hold?

Testimonials and Reviews: Look for genuine testimonials, ideally linked to third-party review sites (Google My Business, ProductReview.com.au, Yelp, Facebook).
Certifications and Training: Do they mention industry certifications (e.g., IICRC, CleanSeal) or professional training for their staff? This indicates a commitment to quality and safety standards.
Insurance: While rarely on a homepage, knowing a service is insured (for accidental damage) is crucial. You might need to ask this directly.
Business Registration: A legitimate business will usually have an ABN (Australian Business Number) or mention it.

Citycarpetcleaningperth.com.au vs. Competitors

When evaluating Citycarpetcleaningperth.com.au against its competitors, it’s clear they have some solid foundations, particularly in outlining their service offerings. However, a few key areas differentiate them from some of the bigger players and even some more modern local outfits.

Transparency in Pricing

Citycarpetcleaningperth.com.au: This is where they lag. The website repeatedly mentions “affordable prices” but provides no actual numbers, ranges, or a tool to get an instant quote. Customers are forced to call for pricing.
Competitors (e.g., Electrodry, Fantastic Services): Many leading competitors, especially those with larger operations, offer online quote calculators or clear pricing guides. Electrodry, for instance, allows you to select rooms and get an estimated cost instantly. Fantastic Services provides detailed price lists for various services. This upfront transparency is a significant advantage in attracting customers who prefer immediate information.
Impact: The lack of transparent pricing can be a deterrent, causing potential customers to jump to a competitor who provides immediate cost estimates.

Online Booking and Quote Systems

Citycarpetcleaningperth.com.au: Relies primarily on phone calls for inquiries and bookings. While effective for direct engagement, it lacks the convenience of online systems.
Competitors (e.g., Electrodry, Fantastic Services): Often feature sophisticated online booking systems where you can select services, choose dates/times, and sometimes even pay upfront. This streamlines the customer journey significantly.
Impact: In a world where convenience is king, an easy-to-use online booking system can be a major differentiator, appealing to busy individuals who prefer managing services digitally.

Independent Customer Reviews and Testimonials

Citycarpetcleaningperth.com.au: The website includes a “Reviews” section with positive testimonials. However, these are static, unlinked text entries without integration with external, verifiable platforms. The “Anonymous” attribution for some reviews further diminishes their credibility.
Competitors (e.g., Chem-Dry, Jim’s Carpet Cleaning, local Google My Business listings): Reputable competitors heavily leverage platforms like Google My Business, ProductReview.com.au, Facebook reviews, and other independent review sites. They often link directly to these platforms, allowing customers to read genuine feedback and verify the company’s reputation independently.
Impact: Verified external reviews are critical trust signals. Their absence or limited display can raise questions about a company’s true customer satisfaction, even if internal testimonials are positive.

Brand Recognition and Scale

Citycarpetcleaningperth.com.au: Appears to be a localised, independent operation. While they claim to be “most experienced,” they don’t seem to have the broader brand recognition outside of Perth that national chains do.
Competitors (e.g., Jim’s Group, Chem-Dry, Electrodry): These are national or international brands with extensive marketing budgets and established reputations. Their widespread presence often instils a higher degree of initial trust simply due to brand familiarity.
Impact: Smaller local businesses often need to work harder to build trust from scratch compared to well-known brands. They can compensate with highly personalised service, but they must clearly communicate this advantage.

Digital Marketing Sophistication

Citycarpetcleaningperth.com.au: The website serves its primary purpose of detailing services and providing contact info. The blog seems less active, and there’s no evident extensive content marketing or social media integration directly from the site.
Competitors: Many leverage robust SEO strategies, actively maintained blogs with helpful content, strong social media engagement, and often run targeted online advertising campaigns.
Impact: A more sophisticated digital presence helps a company rank higher in search results, reach a wider audience, and establish itself as an industry authority.

In summary, Citycarpetcleaningperth.com.au delivers on the essential information about its cleaning services and processes. However, against competitors, it falls short in terms of online pricing transparency, sophisticated online booking, and robust integration with independent customer review platforms, which are increasingly expected by modern consumers.

FAQs

What services does Citycarpetcleaningperth.com.au offer?

Citycarpetcleaningperth.com.au offers a wide range of professional cleaning services, including carpet steam cleaning, carpet dry cleaning, carpet stain removal, mould removal, odour removal, sanitisation, carpet repair, carpet restretching, end-of-lease carpet cleaning, flea treatment, couch cleaning, curtain cleaning, mattress cleaning, and tile and grout cleaning.

How can I get a quote from Citycarpetcleaningperth.com.au?

Based on the website, you need to call their experts directly to get a quote. Their phone numbers (e.g., 08 7665 8905) are prominently displayed throughout the site.

Does Citycarpetcleaningperth.com.au provide emergency services?

Yes, the website states they offer 24/7 Emergency Carpet Cleaning Service in Perth, indicating readiness for urgent cleaning needs.

Are the cleaning chemicals used by Citycarpetcleaningperth.com.au safe?

The website states that for stubborn stains, they “only use green and safe solutions” and also mentions that “as your peace of mind and security is our topmost priority, we use chemical-free cleaning agents.” They list specific chemicals and products like Scotchgard, Carpet Boosters & Additives, Defoamers, Deodorisers, Disinfectants And Sanitisers, Citafresh, Odaban, Sensation Carpet Spotter, and Grease Release Spotter. Discountepharmacy.com.au Review

Do they offer same-day carpet cleaning services?

Yes, Citycarpetcleaningperth.com.au claims to offer same-day wool carpet cleaning services and that their team can provide service in less than 24 hours from the time of appointment.

What is Citycarpetcleaningperth.com.au’s cleaning process?

They follow a 7-step process: Initial Inspection, Pre-Vacuum, Spot Clean and Stain Treatment, Spiral Agitation and Steam Clean, Odour-Removal, Sanitization And Conditioning, Grooming, and Final Inspection.

Can Citycarpetcleaningperth.com.au remove all types of stains?

The website lists various stains they claim to remove, including jelly, blood, dairy products, tea, coffee, meat, red wine & beer, gum, wax, oil, juice spills, and pet stains. They mention their experts are trained to handle even the most challenging stains.

Does Citycarpetcleaningperth.com.au offer carpet repair services?

Yes, in addition to cleaning, they explicitly state that their team “even fixes the carpet repairs” and helps with issues like damages and restretching.

What qualifications do Citycarpetcleaningperth.com.au’s cleaners have?

The website mentions that their staff are “fully licensed, trained, and experienced” and that their “top carpet cleaning Perth experts on our team hold Certificate III in Cleaning Operations.”

How often should I clean my polyester carpet, according to them?

In their FAQ section, they suggest vacuuming polyester carpets in the bedroom at least once or twice a week to maintain cleanliness.

Why does Citycarpetcleaningperth.com.au recommend professional cleaning over DIY?

They suggest professional services are better than DIY because households are prone to many accidents, and it’s very difficult for DIY methods to eliminate tough stains, odours, and mould effectively. They also claim professional cleaning improves health and carpet look.

Does Citycarpetcleaningperth.com.au service areas outside of Perth city?

Yes, they explicitly state they are popular in “Perth and Surrounding Suburbs” in Western Australia, listing examples like Alexander Heights, Alfred Cove, Alkimos, Anketell, and Applecross.

What is the “Hot Water Extraction Method” they use?

The website explains that the hot water extraction method is used for steam cleaning carpets. It helps remove stubborn grime particles, including greasy and oily stains, by melting them down, leading to spotless carpets.

Do they move furniture before cleaning?

Yes, their “Carpet Cleaning Process For Long-Lasting Results” includes the step: “Move furniture and remove the dry soil from the carpet by using a powerful vacuum cleaner.” Austboating.com.au Review

How long does it take for carpets to dry after Citycarpetcleaningperth.com.au cleans them?

After cleaning, they “leave the carpet to speed dry naturally; or else we use high-velocity air movers for speed drying.” The exact drying time isn’t specified but implies they aim for quick drying.

Is there an online booking system for Citycarpetcleaningperth.com.au?

No, the website primarily relies on phone calls for booking services, without a clear online booking portal or instant quote system.

Does Citycarpetcleaningperth.com.au offer protection for carpets?

Yes, they mention offering “Scotchgard Protection For Carpets At Homes And Offices,” indicating they apply a carpet protector to help repel dirt and stains.

How long has Citycarpetcleaningperth.com.au been in business?

While the website claims to have “Most Experienced Cleaners” and “years of experience,” specific details about the company’s founding year or history are not prominently displayed on the homepage or in the basic ‘About Us’ section.

Are there any testimonials on the Citycarpetcleaningperth.com.au website?

Yes, the website features a “Reviews” section with several testimonials from customers expressing satisfaction with the cleaning results, though these are static and unlinked.

Does Citycarpetcleaningperth.com.au clean wool carpets specifically?

Yes, they specifically mention “Wool Carpet Cleaning Perth: Offering Same Day Carpet Cleaning Services in Western Australia,” indicating expertise in cleaning wool carpets.