Based on checking the website, Elixirgardensupplies.co.uk appears to be a legitimate online retailer specializing in a wide array of gardening supplies, backed by over 35 years of experience in horticulture. They offer everything from fertilisers and weedkillers to pots, propagators, and plant support systems, catering to both amateur gardeners and expert horticulturalists. While they are currently experiencing a high volume of customer inquiries, leading to temporary phone call unavailability, they are proactively offering exclusive discount codes with every order as a thank you for customer patience. The site emphasizes value, quality, and free UK mainland delivery on all items, aiming to provide a comprehensive and supportive experience for gardening enthusiasts.
The website provides a wealth of information and products, positioning itself as a reliable source for gardening essentials.
Their commitment to customer support, despite current limitations, and their extensive product range suggest a well-established and customer-focused operation.
The inclusion of a blog with gardening tips and a clear privacy policy also adds to their credibility, indicating a business that cares about providing value beyond just product sales.
Find detailed reviews on Trustpilot, Reddit, and BBB.org.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Elixirgardensupplies.co.uk: A Deep Dive into Their Offerings
Elixirgardensupplies.co.uk presents itself as a seasoned player in the gardening supply market, boasting over three and a half decades of industry experience. This isn’t just some fly-by-night operation.
Their focus spans a massive range, touching nearly every aspect of garden care and cultivation.
It’s like a one-stop shop for anyone looking to get their hands dirty, whether you’re just starting with a few potted herbs or managing a sprawling horticultural project.
The Breadth of Their Product Range
When you land on Elixirgardensupplies.co.uk, you immediately notice the sheer volume of products on offer.
They’ve categorized everything pretty neatly, making it easier to navigate through what could otherwise be an overwhelming inventory.
From the fundamental elements of soil health to the intricate tools for plant support, they seem to have thought of it all.
- Fertilisers & Composts: This is the bedrock of any healthy garden. They offer a huge selection, including:
- Granular & Liquid Treatments: Options for different application preferences and plant needs.
- Organic Chicken Manure Pellets: A popular choice for those looking for natural amendments.
- Bumper Crop Soluble Citrus Feed: Tailored solutions for specific plant types.
- 75L Organic Coir Compost Blocks: A compact and sustainable option for growing media.
- Liquid Growmore Fertiliser: A balanced N.P.K. Nitrogen, Phosphorus, Potassium solution for general plant growth.
- Tree, Shrub & Hedge Fertiliser: Specialized feeds for woody plants.
- Diverse Categories: Autumn & Winter, Fruit, Flower & Vegetable, General Purpose, Lawn & Turf, Organic, Paddock, Premium Compound, Soil Conditioners, and more. It’s a comprehensive lineup.
- Weedkillers & Pest Control: Keeping unwanted guests at bay is crucial.
- Glyphosate-Free Options: For those seeking alternatives to traditional herbicides, like their 4L Fast-Acting Weed & Moss Killer.
- Root-Killing Solutions: Such as the 4L Glyphosate Root-Killing Weed Killer for stubborn weeds.
- Comprehensive Range: Covering both outdoor cleaning and general pest control.
- Pots, Baskets & Propagation: Essential for nurturing plants from seed to maturity.
- Propagators | Ready To Go Germination Kits: Ideal for starting seeds.
- Large Pots with Handles: Available in a wide range of sizes 30 – 130 Litre for mature plants.
- Recycled Plastic Thermoformed Plant Pots: An eco-friendlier option.
- Seed Tray Strip Inserts: For organized seed sowing.
- Various Types: Capillary Matting, Carry Trays, Cell Packs, Coir Blocks, Hanging Baskets, Jiffy Pellets & Pots, Mulch Mats, Plant Halos, Saucers, and Watering & Feeding Systems.
- Plant Support & Netting: Providing structure and protection for growing plants.
- Canes, Wildlife Guards & Plant Ties: Fundamental support items.
- Netting Options: Including Bamboo, Bird Netting, Butterfly Netting, and Shade Netting.
- Tree Guards: To protect young trees.
- Ground Cover & Polythene: For landscaping and protective measures.
- Aggregates, Fixing Pegs, Polythene Sheeting, Polytunnels, Repair Tape, and Woven Weed Membrane: A full suite for ground management.
- Heating & Insulation: Crucial for extending the growing season or protecting delicate plants.
- Bubble Insulation, Fan Heaters, Firewood, Frost Fleece, Heater Guards, Soil Warming Cables, Thermostats, and Tube Heaters: A robust selection for climate control.
- Plants & Accessories:
- Wild Bird Food: High Energy, Low Mess Seed Mixes, ranging from 500g to 200kg, appealing to wildlife enthusiasts.
- Bulbs & Bedding Packs, Grow Beds, Plant Care, Plant Labels, Seeds, and Shrubs: General accessories for cultivation.
Customer Support & Communication
Even with a massive product range, customer support is often the make-or-break factor for online retailers.
Elixirgardensupplies.co.uk acknowledges a current challenge but tries to mitigate it.
- Temporary Phone Unavailability: They openly state: “Due to an unprecedented volume of customer enquiries, for the time being our customer service team are unable to take phone calls.” This level of transparency, while indicating a bottleneck, is commendable. It’s better to know upfront than to be left wondering.
- Email Support: They emphasize that their “great team is always happy to help by email.” For non-urgent inquiries, email remains a viable channel.
- Exclusive Discount Codes: As a gesture of goodwill during this busy period, they are sending out “an exclusive discount code with every order placed.” This is a smart move to acknowledge customer patience and encourage continued business.
- Contact Information: Their contact details are clearly listed: 01524 741229 though currently limited, [email protected], and their physical address: Unit 1 Middlegate, White Lund, LA3 3BN. This transparency builds trust.
Delivery Options and Policy
Logistics are key to e-commerce, and Elixirgardensupplies.co.uk seems to have a straightforward approach.
- Free UK Delivery: They offer “FREE Delivery 3-5 day standard to mainland UK on all items!” This is a significant draw, as delivery costs can often deter online shoppers. Free delivery is a major plus point, especially for bulky gardening supplies.
- Express Delivery Available: For those who need their items sooner, an express option is also available, though specific pricing isn’t detailed on the homepage.
- Clear Policies: They have dedicated sections for “Delivery” and “Returns” in their helpful links, suggesting transparent policies that customers can review.
Value and Quality Assurance
With 35 years in the business, they lean heavily on their experience as a testament to their value proposition. Alltents.com Reviews
- “Value & Quality”: This is a prominent selling point on their homepage, reiterated multiple times. They claim to provide “the very best gardening supplies” and “quality gardening essentials…sold at the best possible prices.” This twin focus on both quality and affordability is appealing to most consumers.
- Experience as a Benchmark: Their long tenure in the industry implies a deep understanding of product efficacy and sourcing. This often translates to a more curated and reliable product selection, as they would have refined their offerings over decades.
Trustpilot Integration and Customer Feedback
Social proof is a powerful tool in online retail, and Elixirgardensupplies.co.uk leverages it.
- Trustpilot Presence: They explicitly mention checking out their “feedback below!” and have a direct link to “Trustpilot.” This indicates confidence in their customer satisfaction. A quick check on Trustpilot usually reveals the raw, unfiltered experiences of previous customers, which can be invaluable for new buyers.
- Encouraging Feedback: By highlighting their Trustpilot reviews, they invite potential customers to see what others are saying, adding a layer of credibility that goes beyond self-promotion.
Educational Content and Community Engagement
Beyond just selling products, Elixirgardensupplies.co.uk also seems to invest in educating their customer base.
- News & Blogs Section: They maintain a “News & Blogs” section featuring articles like “Gardening Jobs for March,” “Gardening Jobs for February,” “Pruning Soft Fruit,” and “Storing Soluble Fertilisers.” This content demonstrates a commitment to helping gardeners succeed, not just selling them goods. It positions them as an authority and a resource.
- Newsletter Subscription: They encourage visitors to “Join our newsletter here & claim your 10% off discount code!” The newsletter promises “exclusive offers, promotions and discounts as well as useful garden tips, tricks and articles,” with a guarantee of “very little mail” and only “relevant” content. This builds a community and offers ongoing value.
- Social Media Presence: Links to Facebook, YouTube, Instagram, Google, and LinkedIn suggest an active effort to connect with their audience across multiple platforms, fostering a sense of community and providing additional avenues for engagement and support.
Navigating the Elixirgardensupplies.co.uk User Experience
A robust product catalog and strong value proposition are only part of the equation.
The user experience UX of an e-commerce site significantly impacts customer satisfaction and conversion rates.
Elixirgardensupplies.co.uk aims for clarity and ease of use.
Website Layout and Navigation
The overall layout appears clean and intuitive, designed to guide users efficiently through their extensive product categories.
This is critical for a site with such a broad inventory.
- Clear Categories: The main navigation features prominent categories like “Lawn Fertilisers,” “Weedkillers,” “Outdoor Accessories,” “Plant Support,” and “Pots & Planters.” These are often what customers are looking for immediately.
- Detailed Sub-Categories: Beneath the main categories, a comprehensive list of sub-categories e.g., under “Fertilisers”: Autumn & Winter, Organic, Liquid, Soluble, etc. allows for granular searching, which is a hallmark of a well-organized e-commerce platform. This prevents users from getting lost in a sea of products.
- Search Functionality: While not explicitly detailed on the homepage text, a typical e-commerce site of this scale would feature a robust search bar. This is a must-have for users who know exactly what they’re looking for.
- Footer Navigation: The footer includes essential links such as “About Elixir Gardens,” “Contact Us,” “Blogs,” “Delivery,” “Returns,” “My Account,” “Wishlist,” “Privacy Policy,” “Cookie Policy,” and “Terms and Conditions.” This structured approach ensures all necessary information is easily accessible, which is vital for consumer trust and compliance.
Product Presentation and Information
Effective product presentation is crucial for online sales, as customers cannot physically interact with the items.
Elixirgardensupplies.co.uk seems to follow standard best practices.
- Featured Products Section: The homepage highlights “Featured Products” with clear images, product titles, and price ranges e.g., “4L Fast-Acting Weed & Moss Killer | Glyphosate-Free Ready-to-Use Formula£18.89 – £165.99”. This provides a quick snapshot of popular or recommended items.
- Price Transparency: Prices are clearly listed, often with ranges to indicate different sizes or variations, which helps customers understand their options and budget.
- Descriptive Titles: Product titles are descriptive, giving immediate context to what the item is and its primary benefit e.g., “Wild Bird Food | High Energy, Low Mess Seed Mix”.
- Varied Product Sizes/Quantities: The ability to select different sizes or quantities e.g., “Wild Bird Food | 500g – 200kg” caters to diverse customer needs, from small-scale gardeners to commercial users.
Checkout Process and Account Management
While the homepage doesn’t detail the full checkout flow, standard e-commerce elements are present. Sizzlefish.com Reviews
- Shopping Basket/Cart: A clear “Basket” icon with a current total £0.00 indicates a standard e-commerce shopping cart system.
- Account Management: The “My Account” link suggests users can create accounts to track orders, save shipping information, and potentially manage wishlists, improving the convenience of repeat purchases.
- Wishlist Feature: A “Wishlist” option is a thoughtful addition, allowing users to save products they’re interested in for future purchase or comparison.
Cookie Policy and Privacy
- Cookie Consent Banner: The site includes a prominent cookie consent pop-up: “Please Review Your Cookie Settings. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “Cookie Settings” to provide a controlled consent.” This demonstrates compliance with data protection regulations and respects user privacy preferences.
- Privacy Policy & Cookie Policy Links: Dedicated links in the footer provide detailed information on how they handle personal data and cookie usage, building trust and transparency.
Elixirgardensupplies.co.uk: A Look at Their Experience and Authority
When evaluating an online supplier, especially for something as nuanced as gardening, the depth of their expertise matters.
Elixirgardensupplies.co.uk consistently emphasizes its long-standing presence and knowledge in the field.
Decades of Horticultural Experience
Their claim of “over 35 years of experience in providing the very best gardening supplies” isn’t just a marketing slogan. it implies a deep institutional knowledge. In the world of horticulture, where success often depends on understanding plant science, soil chemistry, and pest management, this kind of longevity is a significant advantage.
- Industry Evolution: Over 35 years, the gardening industry has seen numerous changes in products, techniques, and environmental considerations. A company that has thrived through these shifts likely possesses adaptability and a continuous learning mindset.
- Product Vetting: Decades of experience would typically mean they’ve had ample time to test and refine their product offerings, potentially leading to a highly curated selection of effective and reliable goods. They likely know which products truly work and which don’t, based on real-world feedback and results.
- Expert Knowledge: The “About Elixir Gardens” section reiterates their pride in “offering quality gardening essentials with the knowledge of how to use them.” This suggests that their team, or at least the collective knowledge of the business, can provide valuable insights and guidance, not just sell products.
Blog as a Knowledge Hub
The presence and quality of their blog content further bolster their authority.
- Practical Gardening Advice: Articles like “Gardening Jobs for March,” “Gardening Jobs for February,” “Pruning Soft Fruit,” and “Storing Soluble Fertilisers” are highly practical and topical. This isn’t just generic content. it seems geared towards helping gardeners with seasonal tasks and common challenges.
- Demonstrated Expertise: The blog posts, particularly the one on “Pruning Soft Fruit” where “Chris walks us through properly maintaining soft fruit bushes,” suggest that internal or affiliated experts contribute to their content. This makes their advice more credible.
- Value-Added Content: By providing free, useful information, they establish themselves as a go-to resource, not just a retailer. This strategy can significantly build customer loyalty and differentiate them from competitors who only focus on sales.
- Engagement Tool: The blog also serves as an engagement tool, drawing visitors to the site even when they’re not ready to make a purchase, keeping Elixirgardensupplies.co.uk top-of-mind for future needs.
Customer Feedback as a Measure of Authority
While direct customer testimonials on the homepage are limited, the emphasis on Trustpilot points to a reliance on external, unbiased validation of their service and product quality.
- Trustpilot as a Benchmark: A high Trustpilot score is often seen as a strong indicator of a company’s reliability and customer satisfaction. By directing users to this platform, Elixirgardensupplies.co.uk shows confidence in their past performance and invites scrutiny.
- Iterative Improvement: Reputable companies often use feedback, positive or negative, to refine their operations, product selection, and customer service protocols. Given their 35 years of experience, it’s reasonable to assume they’ve had ample opportunity to do so.
Key Considerations for Potential Customers
Before making a purchase, it’s always wise to consider a few critical points.
While Elixirgardensupplies.co.uk appears to be a solid contender, a discerning customer would look at the details.
Current Customer Service Limitations
The most immediate consideration based on their homepage is the temporary phone unavailability.
- Impact on Urgent Queries: For customers with urgent issues, such as delivery problems or immediate product questions, the inability to call could be frustrating. While email is an option, it typically has a slower response time.
- Mitigation Strategy: The offer of an exclusive discount code with every order placed during this period is a positive step. It acknowledges the inconvenience and provides an incentive for continued business.
- Recommended Action: For potential buyers, it would be prudent to anticipate that communication might primarily be via email for the time being. If time-sensitive support is crucial for your gardening project, factor this into your decision.
Pricing and Competitiveness
While they claim “best possible prices,” this is subjective and requires comparison.
- Market Comparison: Savvy shoppers will likely compare prices across different garden supply retailers. Given the vast product range, it’s unlikely every single item will be the absolute cheapest on the market.
- Value Proposition: The “best possible prices” claim likely refers to a combination of competitive pricing, product quality, and the added value of free delivery. For example, if a product is slightly more expensive but comes with free shipping and is known for its quality, it might still offer better overall value.
- Bulk Discounts: For larger quantities, such as their “Wild Bird Food | 500g – 200kg” or “75L Organic Coir Compost Blocks,” it would be worth investigating if bulk purchase discounts are implicitly built into the pricing structure, which is often the case for larger units.
Returns Policy
A clear and fair returns policy is essential for online shopping. Splashgallery.co.uk Reviews
- Accessibility: They have a dedicated “Returns” link in their footer, which is a good sign. Customers should review this policy before purchasing, especially for larger or more expensive items.
- Understanding Conditions: Key aspects to check in any returns policy include the timeframe for returns, conditions for items to be eligible for return e.g., unopened, original packaging, and who bears the cost of return shipping.
Product Authenticity and Sourcing
While their 35 years of experience suggest reliable sourcing, direct information on product manufacturers or specific sourcing practices isn’t detailed on the homepage.
- Brand Information: For certain products, knowing the specific brand or manufacturer can be important for customers who have preferences or prior experience with certain suppliers. While some products are generic e.g., “Organic Chicken Manure Pellets”, others might carry specific brand names.
- Quality Assurance Beyond Claims: While they state “quality,” discerning customers might look for third-party certifications or more detailed product specifications, particularly for items like organic inputs or specialized chemicals. This information might be available on individual product pages, which are not visible from the homepage text.
Elixirgardensupplies.co.uk’s Commitment to Sustainability and Eco-Friendly Options
In an increasingly environmentally conscious world, a gardening supply company’s stance on sustainability is becoming a crucial factor for many consumers.
Elixirgardensupplies.co.uk seems to be incorporating some eco-friendly options into their product lines.
Focus on Organic and Recycled Products
Their product listings reveal a conscious effort to offer alternatives that align with environmentally friendly practices.
- Organic Options: The mention of “Organic Chicken Manure Pellets” and “Organic Coir Compost Blocks” immediately signals a commitment to catering to gardeners who prefer natural and sustainable inputs. Organic fertilizers reduce the reliance on synthetic chemicals, which can have detrimental effects on soil health and local ecosystems.
- Recycled Materials: The inclusion of “Recycled Plastic Thermoformed Plant Pots” is another positive step. Reducing plastic waste, especially in gardening where plastic pots are ubiquitous, is a significant environmental benefit. This shows an awareness of the circular economy and a willingness to offer products that lessen environmental impact.
- Coir as a Peat Alternative: Coir coconut fiber is increasingly popular as a sustainable alternative to peat-based composts. Peat extraction can damage sensitive wetland ecosystems, so offering coir aligns with responsible sourcing practices.
Encouraging Sustainable Gardening Practices
Beyond just product sales, their blog content often implicitly promotes sustainable methods.
- Composting and Fertiliser Use: While not explicitly stating it on the homepage, articles about storing soluble fertilisers or using organic manures contribute to more efficient and less wasteful gardening practices. Proper use and storage of inputs prevent unnecessary chemical runoff and maximize product utility.
- Wildlife Support: The emphasis on “Wild Bird Food | High Energy, Low Mess Seed Mix” indicates an appreciation for supporting local wildlife, which is a cornerstone of ecological gardening. Attracting birds can help with natural pest control and enhance biodiversity.
The Role of Responsible Sourcing
While specific details about their supply chain are not available on the homepage, their 35 years of experience might imply established relationships with ethical suppliers.
- Long-Term Supplier Relationships: A company operating for over three decades often builds strong relationships with suppliers. This can lead to better quality control and a deeper understanding of the provenance of their products. For eco-conscious consumers, knowing that products are sourced responsibly, potentially from certified sustainable operations, would be a significant plus.
- Future Transparency: As sustainability becomes even more central to consumer choices, it would be beneficial for Elixirgardensupplies.co.uk to highlight more detailed information about their environmental initiatives, carbon footprint reduction efforts, or specific sustainability certifications for their products.
The Competitive Landscape for Gardening Supplies in the UK
Elixirgardensupplies.co.uk operates within a highly competitive market, facing off against both large national chains and numerous specialized online retailers.
Major Competitors
- Large Garden Centre Chains: Companies like Dobbies, Notcutts, and Blue Diamond operate extensive physical garden centers across the UK, offering a vast array of plants, garden furniture, and supplies. They often have established brand recognition and provide a tangible shopping experience.
- DIY and Home Improvement Stores: Giants like B&Q, Homebase, and Wickes dedicate significant floor space to gardening products, particularly during spring and summer. They leverage their wide reach and competitive pricing on staple items.
- Online Pure-Plays: Numerous online-only retailers specialize in gardening supplies, often focusing on niche products or offering hyper-competitive pricing due to lower overheads. Examples might include Gardening Express, YouGarden, or specialist seed/fertiliser suppliers.
- Amazon and eBay: These marketplaces provide a platform for countless individual sellers, leading to immense product variety and often highly competitive pricing, though quality and authenticity can vary.
Elixirgardensupplies.co.uk’s Differentiating Factors
Given this competitive environment, Elixirgardensupplies.co.uk needs clear differentiators, and they highlight several on their homepage:
- 35+ Years of Experience: This is a significant selling point, conveying deep expertise and reliability. Many newer online competitors lack this kind of long-standing industry presence. It implies a curated selection and trusted knowledge.
- Free UK Mainland Delivery on All Items: This is a major competitive advantage, especially for bulky or heavy gardening items where shipping costs can quickly add up. Many competitors offer free delivery only above a certain spend threshold or exclude specific items/regions.
- Comprehensive Product Range: While large chains also have extensive ranges, Elixirgardensupplies.co.uk’s online presence means they can potentially offer a wider variety of specialized products without the physical space constraints of a traditional garden center. Their detailed categories demonstrate depth in specific areas like fertilisers, weedkillers, and propagation.
- Dedicated Support albeit with current phone limitations: Their explicit mention of a “great team” and willingness to help by email suggests a more personalized approach than large, impersonal retailers. The proactive discount for patience also stands out.
- Educational Content Blog: The blog positions them as more than just a retailer. they are a resource for gardening knowledge, which builds loyalty and trust. Many competitors might have blogs, but the quality and relevance vary.
- Trustpilot Integration: Actively encouraging and highlighting Trustpilot reviews shows confidence and transparency, leveraging social proof in a highly competitive arena.
Strategic Implications
- Focus on Value and Niche: By emphasizing “Value & Quality” and offering specialized products e.g., specific types of fertilisers or a wide range of pots, they can appeal to both budget-conscious gardeners and those looking for very particular items.
- Leveraging Online Reach: As an online store, they can reach customers across the UK without the overhead of physical retail locations, allowing them to potentially offer more competitive pricing on core products.
- Customer Retention: Their loyalty programs newsletter discount, free delivery, and emphasis on quality aim to foster repeat business in a market where customers might easily switch suppliers based on price or convenience.
Overall, Elixirgardensupplies.co.uk appears to be positioning itself as a knowledgeable, reliable, and customer-centric option within the UK gardening supply market, leveraging its long history and comprehensive online offerings to stand out. Sneakersoflondon.co.uk Reviews
Frequently Asked Questions
What is Elixirgardensupplies.co.uk?
Elixirgardensupplies.co.uk is an online retailer based in the UK specializing in a wide range of gardening supplies, offering products for both amateur gardeners and expert horticulturalists.
They claim over 35 years of experience in the industry.
What kind of products does Elixirgardensupplies.co.uk sell?
They sell a comprehensive range of gardening products including various types of fertilisers and composts, weedkillers and pest control solutions, a vast selection of pots, baskets, and propagation equipment, ground covers, plant support systems, and heating & insulation products for plants. They also offer wild bird food and e-gift cards.
Does Elixirgardensupplies.co.uk offer free delivery?
Yes, Elixirgardensupplies.co.uk offers FREE standard delivery 3-5 days to mainland UK on all items. Express delivery options are also available.
What is Elixirgardensupplies.co.uk’s customer service contact information?
You can contact them via email at [email protected].
They also list a phone number 01524 741229, but currently, due to high inquiry volume, their customer service team is unable to take phone calls.
Are Elixirgardensupplies.co.uk products of good quality?
Based on their website, Elixirgardensupplies.co.uk prides itself on offering “quality gardening essentials” and has “more than 35 years of experience in providing the very best gardening supplies,” indicating a focus on product quality and value.
They also encourage customers to check their Trustpilot feedback.
Is Elixirgardensupplies.co.uk a trustworthy website?
Yes, based on the information provided, Elixirgardensupplies.co.uk appears to be a legitimate and trustworthy business.
They clearly state their contact details, address, and have a public presence on Trustpilot and social media. Bathshack.com Reviews
Their transparent communication about current customer service limitations also adds to their credibility.
How long has Elixirgardensupplies.co.uk been in business?
Elixirgardensupplies.co.uk states they have “more than 35 years of experience in providing the very best gardening supplies” and have been “in Gardening and Horticulture here at Elixir Garden Supplies.”
What payment methods does Elixirgardensupplies.co.uk accept?
The homepage text does not explicitly list accepted payment methods e.g., Visa, Mastercard, PayPal. You would typically find this information during the checkout process or in their terms and conditions.
Can I get a discount at Elixirgardensupplies.co.uk?
Yes, during their current busy period, Elixirgardensupplies.co.uk is sending out an exclusive discount code with every order placed as a thank you for customer patience.
You can also claim a 10% off discount code by joining their newsletter.
Does Elixirgardensupplies.co.uk have a physical store?
Their contact information lists a unit address Unit 1 Middlegate, White Lund, LA3 3BN, which suggests a physical presence, likely a warehouse or distribution center, rather than a traditional retail store open for walk-in shopping.
What is the typical delivery time for Elixirgardensupplies.co.uk orders?
Their standard free delivery for mainland UK is typically 3-5 working days.
How do I return a product to Elixirgardensupplies.co.uk?
Elixirgardensupplies.co.uk has a “Returns” policy section accessible via their helpful links in the footer.
You should consult this page for specific instructions and conditions for returns.
Does Elixirgardensupplies.co.uk offer organic gardening supplies?
Yes, they offer organic options such as “Organic Chicken Manure Pellets” and “Organic Coir Compost Blocks,” catering to gardeners interested in sustainable and natural practices. Luckyhands.com Reviews
Do they sell weedkiller that is glyphosate-free?
Yes, Elixirgardensupplies.co.uk offers glyphosate-free options, such as their “4L Fast-Acting Weed & Moss Killer | Glyphosate-Free Ready-to-Use Formula.”
Can I find gardening tips and advice on their website?
Yes, Elixirgardensupplies.co.uk has a “News & Blogs” section featuring articles with gardening tips, seasonal tasks, and advice on topics like pruning and storing fertilisers.
What kind of support do they offer for large-scale gardening?
Their product range includes items suitable for larger-scale operations, such as “Wild Bird Food” up to 200kg, “75L Organic Coir Compost Blocks,” and various polythene and ground cover options, indicating they cater to extensive gardening projects.
How do I stay updated on new products and offers from Elixirgardensupplies.co.uk?
You can join their newsletter to receive exclusive offers, promotions, discounts, and useful gardening tips. They promise to send relevant and infrequent mail.
Does Elixirgardensupplies.co.uk ship outside of mainland UK?
The homepage explicitly states “FREE Delivery 3-5 day standard to mainland UK.” For shipping outside mainland UK, you would need to check their delivery policy or contact customer service directly.
Are there any issues with Elixirgardensupplies.co.uk’s website or ordering process?
Based on the homepage text, the primary noted issue is the temporary inability to take phone calls due to high inquiry volume.
The website itself appears to be well-structured and functional for online ordering.
Can I purchase gift cards from Elixirgardensupplies.co.uk?
Yes, Elixirgardensupplies.co.uk offers e-Gift Cards available from £5 to £250, making them a quick gift option for gardening enthusiasts.
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