Based on looking at the website Egicom.co.uk, it appears to be a UK-based business specializing in the repair, buying, selling, and exchange of various electronic devices, with a primary focus on mobile phones. While they offer services for digital electronics and gaming consoles, it’s crucial to understand that involvement in the buying and selling of entertainment products and gaming consoles can lead to content and activities that may not align with Islamic principles. This is because these products often facilitate engagement with podcast, movies, and other forms of entertainment that are deemed impermissible, potentially fostering immoral behavior or consuming time in ways that distract from beneficial pursuits. Therefore, while the repair aspect might seem benign, the broader engagement with entertainment-centric devices raises a red flag for those seeking to adhere to Islamic guidelines. Instead of focusing on products that can lead to such distractions, it’s always better to prioritize endeavors that foster growth, knowledge, and benefit for oneself and the community, steering clear of activities that may promote idleness or engage with content that is not permissible.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Egicom.co.uk Review & First Look

When you first land on Egicom.co.uk, the immediate impression is one of a local, accessible electronics repair and trade shop.

The site highlights their core services: mobile phone repair, along with services for other digital electronics and gaming consoles.

They also emphasize their buying, selling, and exchange offerings for technology and “entertainment products.” The aesthetic is clean and straightforward, focusing on functionality rather than elaborate design.

Initial Impressions and User Experience

The website provides direct contact information, including a phone number and physical address in Leicester, UK, along with links to their social media profiles Facebook, Instagram, WhatsApp. This transparency is a positive sign for a local business.

The navigation is simple, with clear calls to action like “check-in the device” and “send your device.”

Clarity: The services offered are clear, primarily focusing on repairs and trade.
Accessibility: Contact details are prominent, and social media links are readily available.
Trust Signals: Testimonials from customers are displayed, adding a layer of social proof.

However, a closer look at the “entertainment products” aspect reveals a potential area of concern.

While not explicitly detailed, this broad category could encompass items like gaming consoles that facilitate access to content, such as podcast or movies, that are generally considered impermissible.

Egicom.co.uk Services: A Deeper Dive

Egicom.co.uk positions itself as a versatile hub for electronic device needs.

Their primary service is repair, but they also engage in the lifecycle of tech products through buying, selling, and exchange.

Mobile Phone Repair Expertise

This seems to be their bread and butter. Tiomarkets.com Reviews

They highlight a streamlined process for mobile phone repairs, including:

Choice of Repair: Users can select the specific repair needed.
Device Check-in/Sending: Options for either bringing the device in or mailing it.
Warranty: A 3-month warranty is offered on repairs, which is a standard and reassuring feature.
Speed & Shipping: They promise fast response and free shipping for repairs, indicating a customer-centric approach.

This focus on mobile phone repair is practical and meets a common need in the market.

Many individuals face issues with their phones, and a reliable repair service can be incredibly valuable.

Broader Electronics & Gaming Console Services

Beyond mobile phones, Egicom.co.uk extends its repair services to “digital electronics” and “gaming consoles.” This is where the scope broadens significantly.

Digital Electronics: This is a vast category, likely including laptops, tablets, and potentially other gadgets. Their claim of “over 15 years of experience with many types of devices and problems” suggests a wide range of expertise.
Gaming Consoles: This specific mention is noteworthy. While repairing a console itself might be seen as fixing hardware, the primary function of a gaming console is to facilitate games, many of which contain elements like podcast, violent content, or themes that are inconsistent with Islamic values. Engaging in the repair or trade of such devices, even indirectly, can be seen as indirectly supporting activities that are impermissible.

Buying, Selling, and Exchange Program

Egicom.co.uk also actively participates in the second-hand electronics market.

They state, “We buy, sell and exchange a range of technology and entertainment products.

We will buy broken or unwanted mobile phones, laptops and many more.”

Circular Economy: This service aligns with the principles of recycling and reusing electronics, which can be beneficial in reducing waste.
Focus on “Entertainment Products”: Again, the inclusion of “entertainment products” in their trade program is a critical point. While buying and selling technology itself is permissible, dealing in items whose primary use is for impermissible entertainment should be approached with caution. This could include consoles, media players, or other devices predominantly used for podcast, movies, or games that lack beneficial content.

Egicom.co.uk Cons & Areas of Concern

While Egicom.co.uk offers practical services, certain aspects raise concerns, particularly from an Islamic perspective.

The primary issue revolves around the nature of the “entertainment products” they deal with and the potential for promoting impermissible activities.

Engagement with Impermissible Entertainment

The most significant red flag is their explicit mention of “entertainment products” in their buying, selling, and exchange program. Carfromjapan.com Reviews

While the website doesn’t detail what these products entail, it’s highly probable that they include gaming consoles, media players, and other devices primarily used for content like:

Podcast: Many games and streaming services feature podcast, which is generally considered impermissible in Islam.
Movies & TV Shows: These often contain explicit content, violence, or themes that contradict Islamic teachings.
Games: While some games might be permissible, many contain elements of gambling, violence, magic, or inappropriate themes that can desensitize individuals or lead to excessive time consumption.

Data Point: A 2023 study by Statista revealed that the global gaming market size was estimated at $249.5 billion, with a significant portion attributed to console gaming. This vast market means a substantial amount of content produced within it may fall into impermissible categories.

By facilitating the trade of such devices, Egicom.co.uk, even if indirectly, contributes to the ecosystem of impermissible entertainment.

This is akin to providing tools for activities that are not encouraged, making it an area of concern for those seeking a halal lifestyle.

Potential for Excessive Time Consumption

Gaming consoles and entertainment devices, by their very nature, are designed to be engaging and can easily lead to excessive time consumption.

This can divert individuals from more productive pursuits, such as:

Gaining knowledge: Reading beneficial books, studying Islamic sciences.
Physical activity: Engaging in sports or exercise.
Family time: Strengthening bonds with loved ones.
Community service: Contributing to society.
Worship: Neglecting prayers or remembrance of Allah.

Fact: According to a 2022 survey by Limelight, the average gamer worldwide spends approximately 8 hours and 27 minutes per week playing video games, with some spending significantly more. This highlights the potential for distraction and unproductive time.

From an Islamic standpoint, time is a precious commodity given by Allah, and it should be utilized wisely for beneficial purposes.

Engaging with devices that encourage idleness or unproductive entertainment can be a significant drawback.

Indirect Support of Questionable Content

Even if Egicom.co.uk is solely repairing the physical device, by being a part of the supply chain for entertainment systems, they are indirectly supporting the industries that produce and distribute impermissible content. Premiumsound.co.uk Reviews

This concept of indirect support is crucial in Islamic finance and ethics, where avoiding even tangential involvement with haram activities is emphasized.

Lack of Focus on Beneficial Technologies

While they deal with general “digital electronics,” there’s no specific emphasis on devices or services that are explicitly beneficial for learning, productivity, or community building, which would align better with Islamic principles.

Their broad classification of “technology and entertainment products” dilutes the focus on what could be truly beneficial.

Egicom.co.uk Alternatives

Given the concerns surrounding Egicom.co.uk’s involvement with “entertainment products” and gaming consoles, it’s prudent to explore alternatives that align better with Islamic principles.

The goal is to seek out services and products that promote beneficial activities, learning, and productivity, rather than those that facilitate impermissible entertainment or encourage excessive time consumption.

For Device Repair

Instead of broadly engaging with businesses that deal in various entertainment products, consider seeking out repair services that:

Specialize in essential devices only: Look for technicians or shops that focus solely on mobile phones for communication and beneficial app usage, laptops for work, study, and research, or essential home electronics.
Are independent and transparent: Seek out individual technicians or small, local businesses with a clear focus on repair, rather than those also heavily involved in buying/selling entertainment systems.
Offer mobile or in-home repair: Some technicians offer convenient mobile repair services, minimizing the need to visit a physical shop that might also deal in questionable items.
Community-based recommendations: Ask within your local community for trusted repair professionals who are known for their ethical practices and avoid dealing in entertainment products.

For Buying & Selling Used Electronics

If you need to buy or sell used electronics, aim for platforms and methods that ensure the devices are primarily used for beneficial purposes.

Direct person-to-person sales: Utilize platforms like Gumtree UK or local community groups where you can directly communicate with buyers/sellers and ensure the device’s intended use aligns with your values. Specify that you are only interested in devices for work, study, or communication.
Reputable refurbishment companies focusing on productivity devices: Some companies specialize in refurbishing laptops, tablets, and mobile phones for business or educational use. Research their inventory to ensure they don’t primarily deal in entertainment systems.
University or school tech recycling programs: These programs often collect and redistribute older devices, ensuring they are repurposed for educational use.
Community IT initiatives: Look for local charities or non-profits that collect and repair devices for those in need, focusing on providing essential tools for communication and learning.

For Sourcing New Electronics

When purchasing new electronics, prioritize functionality and purpose over entertainment features.

Focus on essential needs: Buy phones for communication, laptops for work/study, and tablets for reading or educational apps.
Avoid “smart” features that promote entertainment: Be mindful of devices heavily integrated with streaming services, extensive gaming capabilities, or constant social media notifications.
Research product use cases: Before purchasing, research how others predominantly use the device to ensure it aligns with your intentions for beneficial use.
Support ethical retailers: Patronize retailers known for their ethical business practices and who offer a wide range of devices for productivity and learning, rather than those heavily promoting entertainment gadgets.

By consciously choosing alternatives, you can ensure that your engagement with technology remains beneficial, productive, and aligns with Islamic principles, steering clear of anything that might lead to distraction or involvement with impermissible activities.

How to Handle Existing Devices

If you already possess gaming consoles or other “entertainment products” that raise concerns, it’s important to take proactive steps to minimize their negative impact and transition towards more beneficial uses of your time and resources. Winstanleysbmx.com Reviews

Phasing Out Impermissible Entertainment Devices

The best approach is to gradually distance yourself from devices primarily used for impermissible entertainment.

Evaluate Current Use: Honestly assess how much time you spend on these devices and what kind of content you engage with. Is it predominantly podcast, movies, or games with questionable themes?
Limit Access: Physically move the device to a less accessible location, disconnect it from the internet when not absolutely necessary for beneficial tasks, or set strict time limits for its use.
Explore Resale for Beneficial Use: If possible, consider selling the device to someone who will use it for permissible purposes, such as an educational institution or for non-entertainment related tasks. However, if the primary use of the device is impermissible entertainment, then selling it is also not permissible. In such cases, it should be disposed of or used only for permissible purposes if possible.
Charitable Donation with caution: If the device can be repurposed for beneficial uses e.g., as a basic computer for a student who lacks one, stripped of entertainment software, consider donating it to a charity or educational institution. Ensure it will not be used for impermissible entertainment.
Disposal: If the device’s primary function is for impermissible entertainment and it cannot be repurposed for beneficial use, then disposing of it e.g., recycling its components responsibly is the safest option to completely remove its negative influence. This might seem extreme, but it aligns with the principle of removing avenues for sin.

Redirecting Time and Resources

Once you’ve addressed the problematic devices, the next crucial step is to redirect the time, money, and mental energy that was previously consumed by them.

Invest in Knowledge:
- Islamic Studies: Dedicate time to learning about the Quran, Hadith, Fiqh, and Islamic history. Enroll in online courses or local classes.
- Beneficial Books: Read books on self-improvement, science, history, or other fields that expand your knowledge and understanding of the world.
- Productivity Tools: Invest in software or devices that enhance your ability to learn, work, or manage your responsibilities effectively.
Engage in Physical Activity:
- Sports: Participate in permissible sports like swimming, running, archery, or horse riding.
- Outdoor Activities: Spend time in nature, hiking, or gardening.
Strengthen Community and Family Bonds:
- Spend Quality Time: Prioritize time with family, engaging in conversations, shared meals, or beneficial activities.
- Volunteer: Contribute to your local mosque or community initiatives.
- Visit the Sick: Fulfill your duties towards your neighbors and fellow Muslims.
Develop New Skills:
- Learn a Trade: Acquire practical skills that can benefit you and your community.
- Master a Craft: Engage in creative endeavors that are permissible and fulfilling.
- Learn a New Language: Expand your horizons and communication abilities.

By intentionally replacing impermissible activities with beneficial ones, you can transform your lifestyle to be more aligned with Islamic values, leading to greater peace, productivity, and spiritual growth. This isn’t just about avoiding the bad. it’s about actively pursuing the good.

Egicom.co.uk Pricing

The Egicom.co.uk website does not display a fixed price list for its repair services, nor for the buying, selling, or exchange of devices.

This is a common practice for electronics repair shops, as repair costs can vary significantly depending on the specific device, the nature of the damage, and the parts required.

Service Pricing Structure

Quotation-Based: It’s highly probable that Egicom.co.uk operates on a quotation-based system. This means customers would need to either bring in their device, describe the issue via phone, or fill out an online enquiry form to receive an estimated cost for the repair.
- Pros: Allows for accurate pricing based on diagnostic assessment.
- Cons: Requires an initial contact or visit to get a price, which can be less convenient for some users looking for immediate cost estimates.
Variable Costs for Trade-ins: Similarly, the prices for buying, selling, or exchanging devices will undoubtedly vary based on:
- Device Model & Age: Newer, more in-demand models will fetch higher prices.
- Condition: Devices in excellent condition will be worth more than those with significant wear and tear or damage.
- Market Value: The current market demand and supply for specific devices will influence their trade-in or resale value.

How to Get a Price from Egicom.co.uk

Based on the website’s layout and typical industry practices, customers would likely need to:

Call Them: Use the provided customer service number 0116 2558856 or repair service number 07874348436. This is often the quickest way to get an initial estimate or discuss a trade.
Visit In-Store: Go to their physical address at 75b Narborough Road, Leicester LE3 0LF for a direct assessment.
Use the Contact Form: Fill out the “get in touch” form on their website for inquiries, though this might take longer to receive a response.
WhatsApp/Social Media: They encourage staying connected via social media Facebook, Instagram, WhatsApp, suggesting these channels can also be used for inquiries and potentially getting price estimates.

Transparency in Pricing

While the absence of upfront pricing is common, it necessitates direct communication with the company to understand costs.

For repair services, reputable shops typically provide a diagnostic service, sometimes for a small fee which may be waived if the repair is undertaken, before committing to a final price.

For buying/selling, customers should be prepared to provide detailed information about their device’s condition to get an accurate quote.

From an ethical standpoint, it’s always advisable to get multiple quotes for repairs or trade-ins to ensure you are getting a fair price and to avoid any surprises. Routego.co.uk Reviews

Egicom.co.uk vs. Competitors

When evaluating Egicom.co.uk, it’s useful to compare it against other common alternatives for electronic device repair and trade in the UK, particularly in the context of aligning with Islamic principles.

Most competitors will also face similar concerns regarding their involvement with entertainment products.

Traditional High Street Repair Shops

Egicom.co.uk: Local, independent feel. Emphasizes mobile repair but also deals with gaming consoles and “entertainment products.”
Competitors e.g., independent local shops, phone repair kiosks: Often similar in service scope, focusing on mobile phones. Some may also dabble in gaming consoles or second-hand electronics. The key differentiator would be their explicit mention or emphasis on “entertainment products.” Many high street shops operate on a walk-in basis, similar to Egicom.co.uk’s model for check-in.
Comparison: Egicom.co.uk’s clear online presence for sending devices offers a slight edge over purely walk-in shops for convenience. However, the ethical concerns regarding entertainment products remain consistent across many of these types of businesses.

Large Retailer Repair Services e.g., Currys PC World, John Lewis

Egicom.co.uk: Niche, local service.
Competitors: These larger retailers often offer in-store repair services for devices purchased from them, or sometimes for other devices. They usually have set pricing structures for common repairs. Their focus is broad, covering a wide range of electronics, including entertainment systems.
Comparison: Large retailers offer perceived reliability and often a broader network of support. However, their primary business model often involves selling and supporting a vast array of entertainment products, making them less suitable from an Islamic perspective if one is trying to avoid indirect support. Egicom.co.uk provides a more personalized, local service.

Online Mail-in Repair Services

Egicom.co.uk: Offers a mail-in option, making it accessible beyond Leicester.
Competitors e.g., Fone Wizard, Repair My Phone: Many online-only repair services exist, specializing in specific brands or types of devices. They often provide detailed online diagnostic tools and clear pricing before sending the device.
Comparison: Online services prioritize convenience and often compete on price. Egicom.co.uk competes by offering both local walk-in and mail-in options, providing flexibility. The ethical consideration of what devices they repair and return especially entertainment systems remains critical for both Egicom.co.uk and its online mail-in competitors.

Manufacturer-Authorized Repair Centers

Egicom.co.uk: Independent repairer.
Competitors e.g., Apple Store, Samsung Service Center: These are official repair channels, ensuring genuine parts and specialized expertise. They often have premium pricing and longer turnaround times.
Comparison: Manufacturer centers are the gold standard for repairs, but they are expensive and may not deal with older models or non-brand specific issues. Egicom.co.uk offers a more affordable and versatile option for various devices, but without the official backing of a manufacturer. Ethically, they still repair devices that can be used for impermissible entertainment, though their primary business is servicing, not promoting the entertainment itself.

Peer-to-Peer Marketplaces for Buying/Selling

Egicom.co.uk: Professional buyer/seller/exchanger of used electronics.
Competitors e.g., eBay, Gumtree, local Facebook Marketplace groups: These platforms allow individuals to buy and sell directly.
Comparison: Peer-to-peer offers the most flexibility and potentially better deals for buying/selling. However, it lacks the professional vetting and warranty provided by Egicom.co.uk. From an Islamic perspective, these platforms allow individuals to be selective about what they buy/sell, directly avoiding engagement with entertainment products, making them potentially a better alternative for trade.

In summary, while Egicom.co.uk offers a convenient service, its direct and indirect involvement with “entertainment products” means consumers seeking to adhere strictly to Islamic principles should proceed with caution and consider alternatives that either focus solely on essential, permissible devices or allow for direct control over the type of products being traded.

How to Cancel Egicom.co.uk Subscription or Service N/A

Based on the information available on the Egicom.co.uk website, it appears they operate primarily as a service-based business for repairs and a transactional business for buying/selling/exchanging electronics. There is no indication of any subscription service, recurring payments, or free trials offered by Egicom.co.uk.

Therefore, discussions around “canceling an Egicom.co.uk subscription” or “canceling an Egicom.co.uk free trial” are not applicable to their current business model.

Understanding Egicom.co.uk’s Transactional Model

Repair Services: When you engage Egicom.co.uk for a repair, it’s a one-time service agreement. Once the repair is completed and paid for, the transaction is concluded. There is no ongoing commitment or subscription. If you need to “cancel” a repair, it would involve contacting them before the work begins and agreeing not to proceed.
Buying/Selling/Exchange: These are also one-off transactions. You sell a device, you buy a device, or you exchange one. There are no recurring charges or subscriptions associated with these activities.

What if You Need to Withdraw from a Repair?

If you have sent a device for repair or checked it in and then decide you no longer want the service, you would need to directly contact Egicom.co.uk.

Call Them Immediately: Use their customer service or repair service phone numbers.
Explain Your Situation: Clearly state that you wish to withdraw your device from repair.
Discuss Any Potential Fees: Depending on whether diagnostics have already been performed or parts ordered, there might be a cancellation fee or a diagnostic fee. This would be a matter of their terms and conditions, which are not explicitly detailed on the website regarding cancellations.
Arrange Device Return: Discuss how and when you can retrieve your device.

In essence, Egicom.co.uk functions like a traditional local shop, where interactions are primarily on a per-service or per-transaction basis, rather than through a subscription model.

This eliminates the need for typical “cancellation” procedures associated with digital services.

Frequently Asked Questions

What is Egicom.co.uk?

Egicom.co.uk is a UK-based business located in Leicester that specializes in the repair, buying, selling, and exchange of various electronic devices, including mobile phones, digital electronics, and gaming consoles.

What kind of services does Egicom.co.uk offer?

Egicom.co.uk primarily offers repair services for mobile phones, digital electronics, and gaming consoles. Medicaltourisminalbania.com Reviews

They also buy, sell, and exchange a range of technology and entertainment products, including broken or unwanted mobile phones and laptops.

Where is Egicom.co.uk located?

Egicom.co.uk is located at 75b Narborough Road, Leicester LE3 0LF, UK.

How long has Egicom.co.uk been trading?

Egicom.co.uk has been trading since 2007, giving them over 15 years of experience in the electronics repair and trade industry.

Does Egicom.co.uk offer a warranty on repairs?

Yes, Egicom.co.uk offers a 3-month warranty on their repair services.

Can I send my device to Egicom.co.uk for repair?

Yes, Egicom.co.uk offers a mail-in service where you can send your device to them for repair, and they will send it back to you repaired.

Does Egicom.co.uk offer free shipping for repairs?

Yes, Egicom.co.uk states they offer free shipping for devices sent in for repair.

What types of devices does Egicom.co.uk repair?

They repair mobile phones, digital electronics, and gaming consoles.

Does Egicom.co.uk buy broken mobile phones?

Yes, Egicom.co.uk states they buy broken or unwanted mobile phones, laptops, and more.

How can I get a price quote for a repair from Egicom.co.uk?

The website does not list fixed prices.

You would likely need to contact them directly via phone, visit their store, or use their online contact form to get a quote based on your specific device and issue. Sitly.it Reviews

Are there customer testimonials available for Egicom.co.uk?

Yes, the Egicom.co.uk website features customer testimonials praising their excellent customer service, competitive prices, and helpfulness.

Does Egicom.co.uk deal with gaming consoles?

Yes, Egicom.co.uk explicitly mentions repairing gaming consoles and dealing with “entertainment products” in their buying, selling, and exchange program.

How can I contact Egicom.co.uk?

You can contact Egicom.co.uk by phone at 0116 2558856 customer service or 07874348436 repair service, by visiting their physical location, or through their social media channels Facebook, Instagram, WhatsApp.

Does Egicom.co.uk have social media presence?

Yes, Egicom.co.uk encourages customers to stay connected through their Facebook, Instagram, and WhatsApp pages.

Does Egicom.co.uk offer any subscription services or free trials?

No, based on the information provided on their website, Egicom.co.uk operates on a transactional basis for repairs and sales, and does not appear to offer any subscription services or free trials.

What should I do if I want to cancel a repair order with Egicom.co.uk?

Since there’s no subscription, you would need to contact them directly as soon as possible via phone to discuss withdrawing your device and any potential associated fees.

Does Egicom.co.uk sell new electronics?

The website states they “buy, sell and exchange a range of technology and entertainment products,” which implies they sell used or refurbished items rather than brand new ones from manufacturers.

Is Egicom.co.uk primarily a mobile phone repair shop?

While they emphasize mobile phone repair, they also extend their services to other digital electronics and gaming consoles, as well as buying/selling/exchanging various tech and entertainment products.

What are the general operating hours for Egicom.co.uk?

Operating hours are not explicitly stated on the provided website text.

It’s advisable to contact them directly or check their social media pages for current opening times. Spiceculture.co.uk Reviews

Can I get an instant quote for my broken phone on the Egicom.co.uk website?

No, the website does not provide an instant quote tool.

You would need to contact them directly to describe your issue and receive an estimate.

Egicom.co.uk Reviews