Efaxcorporate.com Reviews

Based on looking at the website, eFax Corporate positions itself as a secure, cloud-based fax solution primarily aimed at businesses, from small enterprises to Fortune 500 companies.

It claims to offer a modern alternative to traditional fax machines, emphasizing cost-effectiveness, enhanced security, and regulatory compliance.

The platform appears to facilitate sending and receiving faxes via email, eliminating the need for physical hardware and dedicated phone lines.

This review will delve into the features, benefits, and considerations of eFax Corporate, helping you assess if it aligns with your business communication needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

eFaxcorporate.com Review & First Look

Upon a first look at efaxcorporate.com, the website immediately conveys a sense of professionalism and corporate focus.

The design is clean, with a clear emphasis on security, compliance, and efficiency – keywords like “Secure,” “Cloud Fax Solution,” “Fortune 500 Companies,” and “HIPAA, SOX, GLBA, PCI” are prominently displayed.

The initial impression is that this is a robust solution designed for businesses that prioritize data security and regulatory adherence.

Initial Impressions and Value Proposition

The value proposition is straightforward: migrate from analog faxing to a digital, cloud-based system to save costs, increase productivity, and ensure secure, compliant communication.

The site highlights the elimination of hardware and software expenditures, reduction in IT resource drain, and 24/7 support, all of which are attractive benefits for businesses seeking to streamline operations.

• Security Focus: A major selling point is the emphasis on security features like TLS and 256-bit encryption, Secure User IDs, and complete audit trails. This is crucial for industries dealing with sensitive information.
• Compliance: The mention of HIPAA, SOX, GLBA, and PCI compliance immediately signals its suitability for healthcare, finance, and other regulated sectors.
• Scalability: The site positions itself as scalable, catering to small, medium, and enterprise-level businesses, with dedicated account representatives mentioned for growth.
• Ease of Integration: The ability to integrate with existing applications and workflows, including CMS and EHR systems via an API, is a significant advantage for larger organizations.

Target Audience and Positioning

EFax Corporate clearly targets businesses of all sizes, though its features and compliance focus make it particularly appealing to medium to large enterprises with high-volume faxing needs or stringent regulatory requirements.

The language used, such as “Fortune 500,” reinforces this positioning.

eFaxcorporate.com Features

EFax Corporate boasts a comprehensive suite of features designed to modernize and secure business faxing.

These features extend beyond simple fax-to-email, offering advanced capabilities for managing, securing, and integrating fax communications.

Core Cloud Faxing Capabilities

The fundamental offering is the ability to send and receive faxes digitally. Globalreporting.org Reviews

This means no more physical fax machines, dedicated lines, or paper.

• Fax-to-Email and Email-to-Fax: The primary mechanism for communication. Users can send faxes by attaching documents to an email and receive incoming faxes directly in their email inbox.
• Dedicated Fax Numbers: Businesses can either get a new fax number through eFax Corporate or port their existing numbers, ensuring continuity.
• Paperless Environment: All faxes are managed digitally, reducing paper consumption and promoting a more environmentally friendly workflow. This also aids in easier record-keeping and retrieval.

Advanced Security and Compliance

Security is a cornerstone of the eFax Corporate offering, vital for businesses handling confidential data.

• eFax Secure™: Utilizes TLS Transport Layer Security and 256-bit encryption to protect sensitive material during transmission. This level of encryption is standard for secure online communications.
• Secure User IDs: Ensures that only authorized personnel can access and send faxes, adding an extra layer of access control.
• Complete Audit Trails: Provides a detailed log of all faxing activity, which is crucial for internal tracking, accountability, and regulatory compliance.
• Regulatory Compliance Support: Explicitly mentions support for HIPAA Health Insurance Portability and Accountability Act for healthcare, SOX Sarbanes-Oxley Act for financial reporting, GLBA Gramm-Leach-Bliley Act for financial privacy, and PCI Payment Card Industry Data Security Standard for credit card data. This makes it a strong contender for regulated industries.

Productivity and Integration Tools

EFax Corporate extends its utility beyond basic faxing with tools aimed at enhancing business productivity and integration.

• eFax Messenger™: A desktop application that allows users to view, crop, edit, and annotate faxes without the need for printing. This facilitates digital workflows and collaboration.
• eFax Corporate Mobile App: Enables sending and receiving faxes directly from mobile devices phones, tablets, offering flexibility and on-the-go access.
• eFax Enterprise API: A crucial feature for larger organizations, allowing seamless integration of faxing capabilities into existing business applications like CMS Content Management Systems or EHR Electronic Health Records systems. This API supports high-volume faxing, automating processes and reducing manual effort.
• Large File Sharing: The ability to send and share large files videos, images, or other documents that might typically be too big for standard email attachments. This expands the utility of the platform beyond traditional document faxing.

Support and Scalability

• 24/7 Technical Customer Support: Availability of round-the-clock support is critical for business continuity, especially for mission-critical faxing.
• Dedicated Account Manager: For larger accounts, a dedicated account manager provides personalized assistance and guidance, helping businesses scale and optimize their fax solutions.
• Scalable Account Management: The service is designed to grow with a business, allowing for easy account scaling as faxing needs increase.

eFaxcorporate.com Pros & Cons

When evaluating eFax Corporate, it’s essential to weigh its strengths against potential drawbacks.

The website highlights numerous advantages, but a balanced perspective considers both sides.

Pros of eFax Corporate

EFax Corporate presents a compelling case for businesses looking to modernize their faxing infrastructure, offering significant benefits in efficiency, security, and cost.

• Enhanced Security Features: The platform prioritizes data protection with 256-bit encryption, TLS secure transmission, and Secure User IDs. This is a major advantage for businesses handling sensitive information, ensuring data integrity and confidentiality during transmission.
• Strong Regulatory Compliance: Explicit support for compliance standards such as HIPAA, SOX, GLBA, and PCI makes it an ideal choice for organizations in healthcare, finance, legal, and other highly regulated industries. This significantly reduces the burden of maintaining compliance manually.
• Cost Savings and Efficiency: By eliminating the need for traditional fax machines, dedicated phone lines, paper, toner, and maintenance, businesses can realize substantial cost reductions. The cloud-based nature also reduces IT resource drain, as there’s no software or hardware to manage on-site.
• Increased Productivity and Mobility: Cloud faxing allows employees to send and receive faxes from anywhere with internet access, using email or mobile apps. This boosts productivity, enables remote work, and streamlines workflows, eliminating time spent waiting at a physical fax machine.
• Scalability for All Business Sizes: The service is designed to scale effortlessly, accommodating the needs of small businesses, growing medium enterprises, and high-volume enterprise clients alike. This flexibility ensures the solution remains viable as a business expands.
• Integration Capabilities: The eFax Enterprise API is a significant pro for larger organizations, allowing seamless integration with existing business applications like CRM, EHR, or other document management systems. This automation can further enhance efficiency and reduce manual errors.
• Reliable Support: The promise of 24/7 technical customer support and dedicated account managers for larger accounts provides peace of mind, ensuring that assistance is always available when needed.
• Environmentally Friendly: Going paperless contributes to environmental sustainability by reducing paper consumption and waste.

Cons of eFax Corporate

While eFax Corporate offers many advantages, potential users should also consider certain aspects that might be perceived as drawbacks, depending on their specific needs and budget.

• Pricing Structure: While the website doesn’t explicitly detail pricing without a custom quote, cloud fax services can sometimes be more expensive than traditional landline faxing for very low-volume users, especially if there are per-page overage charges. Businesses need to request a custom quote to understand the full cost implications for their specific usage patterns.
• Reliance on Internet Connectivity: As a cloud-based service, eFax Corporate requires a stable internet connection for sending and receiving faxes. In areas with unreliable internet, this could pose a challenge.
• Learning Curve for New Users: While generally user-friendly, transitioning from a traditional fax machine to an email-based or API-driven system might involve a slight learning curve for some employees, particularly those less familiar with digital workflows.
• Potential for Email Security Concerns: Although eFax Corporate itself offers robust encryption, the ultimate security of received faxes can depend on the user’s email client and server security. If an email account is compromised, faxed information could be vulnerable, though this is a general risk with email communication.
• Limited Customization for Smaller Businesses: While the enterprise API offers extensive customization for large organizations, smaller businesses might find less flexibility in tailoring the service to very niche requirements without significant development work.

eFaxcorporate.com Pricing

Based on the efaxcorporate.com website, explicit, publicly available pricing tiers or a standard monthly fee schedule are not provided. Instead, the website clearly indicates that businesses must “Request Custom Quote” for pricing information. This approach suggests that their pricing is highly tailored, likely depending on several factors.

Factors Influencing eFax Corporate Pricing

The customized pricing model means that the cost will vary significantly based on a business’s specific needs and usage patterns.

Here are the likely factors that will influence a custom quote: Pfister.ch Reviews

• Volume of Faxes: This is arguably the most critical factor. Businesses sending a high volume of faxes e.g., thousands per month will likely receive different pricing structures than those sending only a few hundred. Enterprise-level clients, especially Fortune 500 companies, will negotiate rates based on their anticipated usage.
• Number of Users/Lines: The number of individuals or departments requiring a fax number or access to the service will directly impact the cost. More users generally mean a higher price.
• Feature Set Required: Access to advanced features like the eFax Enterprise API, large file sharing, or specific compliance reporting might incur additional costs. Businesses needing robust integration capabilities will likely pay more.
• Dedicated Account Management: The level of dedicated support, such as a dedicated account manager, might be factored into higher-tier plans or enterprise agreements.
• Contract Length: Longer-term contracts e.g., annual or multi-year agreements often come with discounted rates compared to month-to-month options.
• Regulatory Compliance Needs: While compliance features are highlighted, the specific depth of compliance reporting or tailored solutions for certain industries might influence the final quote.

Implications of Custom Pricing

The custom quote model has several implications for potential users:

• Tailored Solutions: It allows eFax Corporate to create a solution that precisely fits a business’s unique requirements, rather than forcing them into a rigid, one-size-fits-all plan.
• Negotiation Potential: For larger enterprises, there might be room for negotiation on terms and pricing, especially for high-volume commitments.
• Lack of Immediate Transparency: Businesses cannot quickly compare eFax Corporate’s pricing with competitors without initiating a sales inquiry. This requires an extra step in the evaluation process.
• Potential for Higher Costs for Low Volume: While eFax Corporate emphasizes cost savings over traditional faxing, for very low-volume users, a customized plan might still be more expensive than simpler, fixed-price cloud fax services. However, eFax Corporate’s target audience businesses, including Fortune 500 suggests they are not primarily competing on the lowest price point for individual users.

To get accurate pricing for your specific needs, the only way is to contact eFax Corporate directly and “Request Custom Quote” via their website or phone number 888 532-9265.

eFaxcorporate.com Alternatives

For businesses exploring cloud fax solutions, a competitive market offers various alternatives to eFax Corporate.

While eFax Corporate distinguishes itself with its enterprise-level focus, robust security, and compliance features, other providers cater to different needs, from individual users to small businesses, and offer varying price points and feature sets.

Here are some prominent alternatives and what sets them apart:

1. RingCentral Fax

• Overview: RingCentral is a well-known unified communications provider that includes robust online faxing as part of its broader offerings voice, video, messaging, and fax.
• Key Differentiators:
  • Unified Communications Platform: If a business is already considering or using RingCentral for VoIP, video conferencing, or team messaging, integrating faxing into a single platform can be highly convenient and cost-effective.
  • Scalability: Caters to businesses of all sizes, from small to enterprise, with various pricing tiers.
  • Integrations: Offers a wide range of integrations with popular business applications like Salesforce, Microsoft 365, and G Suite.
• Best For: Businesses looking for a comprehensive unified communications solution where online faxing is just one component, or those already in the RingCentral ecosystem.

2. MyFax

• Overview: MyFax is another popular and long-standing online fax service, known for its straightforward approach and reliability. It’s often considered a more accessible option than some enterprise-focused services.
  • Simplicity: User-friendly interface, making it easy to send and receive faxes via email, web portal, or mobile app.
  • International Faxing: Offers competitive rates for international faxing, which can be a key factor for global businesses.
  • Cost-Effective Plans: Generally offers more transparent and budget-friendly plans compared to high-end enterprise solutions, often with tiered pricing based on fax volume.
• Best For: Small to medium-sized businesses and individuals who need a reliable, easy-to-use, and cost-effective online fax solution without the need for extensive enterprise-level integrations.

3. HelloFax Part of Dropbox Sign

• Overview: HelloFax is an online fax service integrated into the Dropbox Sign formerly HelloSign suite of e-signature and document workflow tools.
  • Document Workflow Integration: Its integration with Dropbox Sign means it’s ideal for businesses that also need secure e-signatures and streamlined document workflows.
  • Cloud Storage Integration: Seamlessly integrates with popular cloud storage services like Dropbox, Google Drive, OneDrive, and Box, making it easy to fax documents directly from these platforms.
  • User-Friendly Interface: Known for its clean and intuitive interface.
• Best For: Businesses already using or considering Dropbox, Dropbox Sign, or those prioritizing an integrated solution for document signing, sharing, and faxing.

4. Fax.Plus

• Overview: Fax.Plus is a relatively newer player that has gained popularity for its modern interface, strong security features, and cross-platform accessibility.
  • Modern UI/UX: Offers a very clean, intuitive, and modern user experience across web, desktop, and mobile apps.
  • HIPAA Compliant: Strongly emphasizes HIPAA compliance, making it suitable for healthcare organizations, similar to eFax Corporate.
  • Google Integration: Excellent integration with Google products, including Google Docs, Sheets, and Gmail.
  • Affordable Plans: Offers competitive pricing, including a free tier for very limited use, which can be great for testing the service.
• Best For: Healthcare professionals, small businesses, and individuals who need a secure, modern, and user-friendly online fax solution with good integration capabilities.

5. OpenText Fax Solutions e.g., RightFax

• Overview: OpenText, particularly through its RightFax product, provides highly robust and scalable enterprise fax solutions. These are often on-premise or hybrid cloud deployments designed for very large organizations with complex, high-volume faxing needs.
  • Enterprise-Grade Scalability: Built for the highest volumes and most complex integrations in large corporate environments.
  • Deep Integrations: Offers extremely deep integrations with ERP, CRM, EMR, and other core business applications.
  • On-Premise/Hybrid Options: Provides flexibility in deployment models, which can be crucial for organizations with specific data residency or security requirements.
• Best For: Very large enterprises, government agencies, and organizations with mission-critical, high-volume faxing operations that require extensive customization and on-premise control. This is often a direct competitor to eFax Corporate for the top-tier enterprise market.

When choosing an alternative, businesses should consider their specific fax volume, security and compliance requirements, integration needs, budget, and existing IT infrastructure.

Each of these alternatives offers a unique value proposition, catering to different segments of the online fax market.

How to Cancel efaxcorporate.com Subscription

While efaxcorporate.com’s website doesn’t provide a direct, self-service cancellation portal or explicit instructions on how to cancel a subscription, the nature of a corporate, custom-quoted service implies a more personalized cancellation process.

Based on common practices for business-to-business B2B services and the information provided on their site regarding dedicated account managers, the cancellation process would likely involve direct communication.

Here’s the most probable and recommended approach to cancel an eFax Corporate subscription: Tomahawk-steakhouse.co.uk Reviews

1. Contact Your Dedicated Account Manager

• Primary Point of Contact: Given that eFax Corporate emphasizes providing a “dedicated account manager” for its clients, this individual should be your first point of contact for any subscription changes, including cancellation. They are best equipped to guide you through the process, confirm your contract terms, and handle the necessary paperwork.
• Method of Contact: Reach out via the email address or phone number provided by your account manager. If you don’t have this readily available, proceed to step 2.

2. Contact eFax Corporate Customer Support

• Phone Support: The website prominently displays their support phone number: 888 532-9265. Calling this number is likely the quickest way to initiate a cancellation request if you cannot reach your dedicated account manager directly or if you don’t have one assigned though less likely for corporate accounts.
  • Be prepared to provide your account details account number, associated email address, company name, contact person to help them locate your subscription.
• Online Support/Contact Form: While less direct for cancellations, check the “Support” or “Contact Us” sections of the efaxcorporate.com website. There might be a general inquiry form or an email address where you can formally submit your cancellation request.

3. Review Your Contract Terms

• Before Canceling: Before contacting eFax Corporate, it is highly advisable to review the terms and conditions of your service agreement or contract.
• Key Information to Look For:
  • Notice Period: Many B2B contracts require a specific notice period e.g., 30, 60, or 90 days before cancellation.
  • Early Termination Fees: Check for any penalties or fees associated with canceling before the end of your contract term.
  • Refund Policy: Understand if any prorated refunds are applicable or if the service is non-refundable for the remaining term.
  • Data Retention: Inquire about their policy regarding data retention after cancellation, especially for audit trails and fax archives.

4. Document Your Cancellation Request

• Written Confirmation: Always follow up any phone conversation with a written cancellation request. This provides a clear record of your intent to cancel and the date of the request.
• Email Confirmation: Send an email to your account manager or the general support email, reiterating your phone conversation and formally requesting cancellation. Ask for a written confirmation of your cancellation and the effective date.
• Keep Records: Save all correspondence, including emails and notes from phone calls, related to your cancellation request.

Important Considerations:

• Timing: Be mindful of your billing cycle and contract end date to avoid unnecessary charges.
• Data Migration: If you need to retain historical fax data or port your fax number to a new provider, discuss these requirements during the cancellation process.
• Alternatives: Ensure you have a new fax solution in place before canceling to avoid any disruption to your business communications.

By following these steps, you can navigate the cancellation process for your eFax Corporate subscription effectively and ensure a smooth transition.

How to Cancel efaxcorporate.com Free Trial

The efaxcorporate.com website primarily focuses on business solutions and custom quotes, rather than a clear “free trial” signup link like some consumer-oriented services.

It’s more common for corporate services to offer product demonstrations or pilot programs rather than a standard, self-service free trial.

However, if a business has engaged in a trial period perhaps through a sales representative or a limited pilot, the process for canceling it before incurring charges would likely follow similar principles to subscription cancellation, but with an even greater emphasis on direct communication.

Here’s how to approach canceling an eFax Corporate free trial:

1. Identify How the Trial Was Initiated

• Direct Sales Contact: Most likely, the trial was set up through a sales representative or an account manager. This person is your primary contact.
• Specific Agreement: There would have been a specific agreement or understanding regarding the trial’s duration, scope, and conversion to a paid service.

2. Contact Your eFax Corporate Sales Representative or Account Manager

• Direct Communication: Reach out to the eFax Corporate sales representative or dedicated account manager who set up the trial for your company. This is the most effective and direct way to cancel the trial.
• Express Intent to Cancel: Clearly state your intention to cancel the trial and ensure it does not convert into a paid subscription.
• Inquire About Data: Ask about any data retention policies for faxes sent or received during the trial period.

3. Contact eFax Corporate Customer Support If Direct Contact Fails

• Phone Support: If you cannot reach your specific sales or account contact, call the main eFax Corporate support number: 888 532-9265.
• Provide Details: Explain that you are on a free trial and wish to prevent it from converting to a paid service. Be ready to provide your company name, the name of the person who initiated the trial, and any trial account identifiers you might have.
• Online Inquiry: As a last resort, if phone contact is unsuccessful, use any general contact or support forms on the efaxcorporate.com website to submit a written request.

4. Confirm No Charges Will Be Incurred

• Written Confirmation: Crucially, always request a written confirmation via email that your trial has been successfully canceled and that your company will not be billed for any services.
• Check Billing Statements: Monitor your company’s credit card statements or accounts payable records for a few billing cycles after the trial’s supposed end date to ensure no charges appear.

5. Review Trial Terms If Available

• Trial Agreement: If there was a formal trial agreement document or email outlining the terms of the trial, review it carefully. Look for details on how to cancel, the trial duration, and what happens at its conclusion if no action is taken.

Important Note: Unlike consumer services where you might simply log into an account and click “cancel trial,” enterprise-level trials typically involve more hands-on management and direct communication with a sales or support team member to ensure proper closure and to prevent unintended billing. Always prioritize direct communication and obtain written confirmation.

eFaxcorporate.com vs. Competitors

When a business evaluates eFax Corporate, it’s often against a backdrop of numerous competitors in the online fax market.

While many services offer the basic ability to send and receive faxes digitally, their differentiators lie in pricing, target audience, advanced features, integration capabilities, and crucially, security and compliance.

Here’s how eFax Corporate generally stacks up against various types of competitors: Blossomandivybotanicals.co.uk Reviews

1. eFax Corporate vs. Consumer/Small Business Focused Services e.g., MyFax, MetroFax, Fax.Plus basic plans

• eFax Corporate Strengths:
  • Enterprise-Grade Security & Compliance: This is the most significant differentiator. eFax Corporate offers 256-bit encryption, TLS, Secure User IDs, and explicit compliance with HIPAA, SOX, GLBA, PCI. Many consumer-grade services offer basic security but typically lack the depth of auditing, specific compliance certifications, and enterprise-level controls.
  • Dedicated Account Management: For larger clients, personalized support is a key advantage, something rarely offered by smaller-scale providers.
  • Advanced Features for High Volume: Features like the eFax Enterprise API and large file sharing are tailored for complex business needs, which are overkill or simply not available in consumer-focused plans.
  • Scalability: Built from the ground up to scale to Fortune 500 levels.
• Competitor Strengths Consumer/SMB:
  • Simpler Pricing: Often have clearer, published pricing tiers, making it easier for small businesses or individuals to choose a plan without requesting a custom quote.
  • Ease of Signup: Typically offer instant online sign-up and free trials.
  • Cost-Effectiveness for Low Volume: Generally cheaper for very low fax volumes.
• Verdict: For businesses with stringent compliance requirements, high fax volumes, or a need for deep integration, eFax Corporate is a superior choice. For individuals or very small businesses with basic faxing needs and budget constraints, the simpler, more transparently priced services are more suitable.

2. eFax Corporate vs. Unified Communications Platforms e.g., RingCentral Fax, Ooma Office Fax

*   Specialization: eFax Corporate is a fax-first solution. Its entire focus is on secure, compliant faxing, potentially leading to deeper, more specialized features for this specific function.
*   Compliance Depth: While many unified comms platforms offer faxing as a feature and claim compliance, eFax Corporate's entire infrastructure and feature set are built around high-level regulatory adherence.

• Competitor Strengths Unified Comms:
  • Bundled Services: The main appeal is getting faxing along with VoIP, video conferencing, team messaging, and sometimes even CRM integrations, all from a single vendor. This can simplify billing and management.
  • Cost Efficiency for bundled needs: If a business needs all these communication tools, a bundled plan might be more cost-effective than separate subscriptions for each service.
  • Integrated Workflow: Communications are centralized within one platform, which can streamline operations.
• Verdict: If a business primarily needs robust, secure, and compliant faxing as a standalone or deeply integrated solution, eFax Corporate is a strong contender. If the business is looking for an all-in-one communications suite where fax is just one piece, then a unified communications platform might offer better overall value and integration.

3. eFax Corporate vs. Enterprise Fax Servers/Software e.g., OpenText RightFax, Esker Fax Server

*   Cloud-Native Advantage: As a pure cloud solution, eFax Corporate eliminates the need for on-premise hardware, software, and the associated maintenance, IT staff, and capital expenditures. This translates to lower TCO Total Cost of Ownership and faster deployment.
*   Scalability & Reliability: Leverages cloud infrastructure for inherent scalability and uptime, without the complexities of managing physical fax servers.
*   Focus on Service: The service model means eFax Corporate handles updates, security patches, and infrastructure management.

• Competitor Strengths On-Premise/Hybrid Enterprise Solutions:
  • Maximum Control: On-premise solutions offer the highest level of control over data, security, and customization, which is critical for some highly regulated or sensitive environments.
  • Existing Infrastructure Leverage: Businesses that have already invested heavily in on-premise IT infrastructure might prefer to extend that investment.
  • Legacy System Compatibility: Sometimes better suited for very old, niche legacy systems that may not easily integrate with pure cloud solutions.
• Verdict: For organizations looking to modernize and move away from hardware-dependent solutions, reduce IT burden, and leverage scalable cloud resources, eFax Corporate is often the preferred choice. For ultra-conservative organizations with specific data residency or legacy system constraints that necessitate on-premise control, dedicated enterprise fax servers might still be considered.

In essence, eFax Corporate carves out a niche as a premium, highly secure, and compliant cloud fax solution, particularly attractive to medium to large enterprises and regulated industries that prioritize robust features and hands-off IT management over the lowest possible price point or a broader, unified communications suite.

Frequently Asked Questions

What is eFax Corporate?

EFax Corporate is a secure, cloud-based fax solution designed for businesses of all sizes, offering the ability to send and receive faxes digitally via email, web, or mobile app, without the need for traditional fax machines or phone lines.

Is eFax Corporate secure?

Yes, eFax Corporate emphasizes strong security features, including 256-bit encryption, TLS secure transmission, Secure User IDs, and complete audit trails to protect sensitive information during fax transmissions.

Is eFax Corporate HIPAA compliant?

Yes, eFax Corporate explicitly states that it helps businesses comply with HIPAA Health Insurance Portability and Accountability Act, making it suitable for healthcare organizations.

What other compliance standards does eFax Corporate support?

Beyond HIPAA, eFax Corporate also supports compliance with SOX Sarbanes-Oxley Act, GLBA Gramm-Leach-Bliley Act, and PCI Payment Card Industry Data Security Standard.

Can I keep my existing fax number with eFax Corporate?

Yes, eFax Corporate allows businesses to port their existing fax numbers to the service, ensuring continuity. You can also get a new fax number.

How does eFax Corporate help reduce costs?

EFax Corporate helps reduce costs by eliminating the need for physical fax machines, dedicated phone lines, paper, toner, and the associated maintenance and IT resources.

Does eFax Corporate require any hardware or software installation?

No, eFax Corporate is a cloud-based solution that works with your existing email network, meaning there are no hardware or software expenditures or in-house IT resource impacts for the core service.

Can I send faxes from my mobile device with eFax Corporate?

Yes, eFax Corporate offers a mobile app that allows users to send and receive faxes easily from their mobile phones or tablets.

What is the eFax Enterprise API?

The eFax Enterprise API Application Programming Interface allows businesses to integrate secure faxing capabilities directly into their existing applications and workflows, such as CMS or EHR systems, enabling automated, high-volume faxing. Manaksolicitors.co.uk Reviews

Can eFax Corporate handle large file sizes?

Yes, eFax Corporate provides a large file sharing capability, allowing users to send videos, images, or any files that are typically too large for standard email attachments.

Does eFax Corporate offer 24/7 customer support?

Yes, eFax Corporate provides 24/7 technical customer support.

For larger accounts, a dedicated account manager is also available.

How do I get pricing for eFax Corporate?

EFax Corporate does not publish standard pricing tiers.

Businesses need to contact them directly and “Request Custom Quote” to get pricing tailored to their specific fax volume, user count, and feature requirements.

Is eFax Corporate suitable for small businesses?

Yes, while often used by large enterprises, eFax Corporate also positions itself as a secure cloud fax solution trusted by small and medium businesses, offering scalability as they grow.

What is eFax Messenger™?

EFax Messenger™ is a software application offered by eFax Corporate that allows users to view, crop, edit, and annotate faxes digitally without needing to print them.

How do I cancel my eFax Corporate subscription?

To cancel your eFax Corporate subscription, it is recommended to contact your dedicated account manager or eFax Corporate customer support directly, preferably by phone at 888 532-9265, and review your contract terms for any notice periods or fees.

How do I cancel an eFax Corporate free trial?

To cancel an eFax Corporate free trial, you should contact the sales representative or account manager who initiated the trial for your company.

Ensure you receive written confirmation that the trial will not convert to a paid subscription. Automotive-addiction.co.uk Reviews

Does eFax Corporate support international faxing?

While the website focuses on U.S.

Features, cloud fax services typically support international faxing.

It would be best to confirm international faxing rates and availability directly with eFax Corporate when requesting a custom quote.

Can I integrate eFax Corporate with my existing EHR system?

Yes, the eFax Enterprise API is designed to easily integrate with existing business applications, including EHR Electronic Health Record systems, for streamlined and secure faxing workflows.

What distinguishes eFax Corporate from other online fax services?

EFax Corporate distinguishes itself through its strong emphasis on enterprise-grade security and compliance HIPAA, SOX, GLBA, PCI, dedicated account management, robust API for deep integration, and scalability designed for high-volume corporate needs, setting it apart from many consumer or small business-focused solutions.

Do I need a phone line for eFax Corporate?

No, one of the key benefits of eFax Corporate is that it eliminates the need for dedicated phone lines and physical fax machines, as faxes are transmitted digitally via email.