Ecoshieldnc.com Review 1 by Partners

Ecoshieldnc.com Review

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Based on checking the website EcoShieldNC.com, it presents itself as a professional roofing and exterior services company operating in Winston-Salem, NC, and surrounding areas.

The site details a range of residential and commercial roofing services, along with gutter, siding, and window installations/repairs.

The company emphasizes customer satisfaction, quality materials, and insurance claim assistance.

Overall Review Summary:

  • Website Clarity and Information: The website is very clear and provides extensive information about their services, service areas, and company details. It outlines specific types of roofing, gutters, siding, and windows.
  • Contact Information: Multiple contact methods phone, email, physical address are prominently displayed, which is excellent for trust and accessibility.
  • Social Proof and Testimonials: The site features numerous customer testimonials, with specific dates some even in the future, which is a red flag, e.g., March 25, 2025, and December 31, 2024, and mentions ratings on Google, Facebook, and Yelp. This attempts to build credibility, but the future dates raise questions about authenticity or simple oversight.
  • Transparency: They provide an “About Us” section, “Our Team,” “Our Gallery” portfolio, and a “Roofing Warranty Guide,” all contributing to transparency.
  • Ethical Considerations: The core services roofing, gutters, siding, windows are essential home maintenance and improvement, which are permissible and beneficial. There are no elements on the website that suggest engagement in forbidden categories. However, the future-dated testimonials could be seen as a minor ethical lapse in presenting information.
  • Pricing: Direct pricing for services is not available on the website, which is typical for service-based businesses requiring custom quotes. They offer “free estimates.”
  • Ease of Use: The site is well-structured with clear navigation, making it easy to find information about services and contact details.

While the website appears to offer legitimate and necessary home services, the presence of future-dated testimonials is a significant concern that impacts the perceived authenticity and trustworthiness of the review section.

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This detail needs to be addressed for the site to fully meet the criteria of a strictly trustworthy and transparent business.

Here are some alternatives for home improvement services, focusing on the broader categories of roofing, general home repair, and maintenance, assuming these are the user’s needs.

These are major players or reputable categories often found globally or within the US.

  • GAF Roofing

    • Key Features: One of North America’s largest roofing manufacturers, offering a wide range of shingle types, advanced protection roofing systems, and comprehensive warranties. They certify contractors who meet rigorous standards.
    • Average Price: Varies significantly based on materials and project scope e.g., asphalt shingles typically $3.50-$5.50 per square foot installed.
    • Pros: High-quality, durable materials. extensive network of certified installers. strong warranty options. good reputation in the industry.
    • Cons: Higher initial cost compared to some budget options. availability of specific products might depend on local suppliers.
  • Owens Corning Roofing

    • Key Features: Leading manufacturer of roofing shingles and insulation, known for their TruDefinition® Duration® shingles with SureNail® Technology. They also offer a contractor network.
    • Average Price: Comparable to GAF. installation costs often range from $3.00-$6.00 per square foot.
    • Pros: Innovative product features for durability and wind resistance. wide color and style selection. reputable brand. good warranty coverage.
    • Cons: Material costs can be substantial. installation quality relies heavily on the chosen contractor.
  • CertainTeed Roofing

    • Key Features: Offers a broad portfolio of residential and commercial building materials, including various roofing shingles asphalt, luxury, solar and steep-slope roofing systems.
    • Average Price: Similar to other premium manufacturers, often $3.50-$7.00 per square foot for asphalt shingles.
    • Pros: Extensive product lines catering to different needs and budgets. strong focus on sustainability. reliable warranties. long-standing industry presence.
    • Cons: Can be more expensive than basic options. finding a specialized installer for their unique products might require research.
  • James Hardie Siding

    • Key Features: Leading manufacturer of fiber cement siding, known for its extreme durability, weather resistance, and low maintenance. Available in a wide range of colors and textures.
    • Average Price: Siding installation typically ranges from $9.00-$15.00 per square foot.
    • Pros: Highly durable against rot, pests, and fire. long-lasting factory finishes. excellent warranty. adds significant curb appeal.
    • Cons: Higher initial cost than vinyl siding. requires specialized installation due to weight and material properties.
  • LeafFilter Gutter Protection

    • Key Features: Patented micro-mesh gutter protection system designed to keep debris out while allowing water to flow freely. Offers professional installation and a transferable lifetime warranty.
    • Average Price: Highly variable, often quoted per linear foot, ranging from $15-$45.
    • Pros: Effective at preventing clogs. professional installation. lifetime warranty. eliminates the need for gutter cleaning.
    • Cons: Can be a significant upfront investment. some users report water overflow in heavy downpours if not installed perfectly or if roof pitch is extreme.
  • Anderson Windows & Doors

    • Key Features: A prominent manufacturer of windows and doors, offering a wide array of styles, materials wood, fiberglass, vinyl, and energy-efficient options. Known for quality and innovation.
    • Average Price: Varies widely by product line and customization, often ranging from $400-$1,500+ per window installed.
    • Pros: High-quality craftsmanship. excellent energy efficiency. diverse product range. strong brand reputation.
    • Cons: Premium pricing. can have longer lead times for custom orders. installation costs vary significantly by contractor.
  • Pella Windows & Doors

    • Key Features: Offers a comprehensive selection of windows and doors in wood, fiberglass, and vinyl. Focuses on energy efficiency, innovative designs, and durable performance.
    • Average Price: Comparable to Andersen, typically $350-$1,200+ per window installed.
    • Pros: Wide variety of styles and materials. strong energy performance ratings. good customer service reputation. robust warranties.
    • Cons: Can be a higher investment. certain custom options might have extended delivery times.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Ecoshieldnc.com Review & First Look

When you’re looking for a contractor to tackle something as crucial as your roof, siding, or gutters, the first place many of us hit is their online presence.

You want to see competence, transparency, and a clear picture of what you’re getting into.

Ecoshieldnc.com, serving the Winston-Salem, NC, area, makes a strong initial impression, focusing on a broad spectrum of exterior home services.

They clearly lay out their offerings: residential and commercial roofing—including various materials like metal, shingle, tile, slate, and even solar roofing—alongside comprehensive gutter and siding solutions, and window installations.

This immediately tells you they’re not a one-trick pony. Smokedamagealexandria.com Review

The site is designed to be user-friendly, with prominent calls to action for quick quotes and appointment bookings. It lists their physical address, email, and multiple phone numbers, all essential for establishing credibility. They also highlight their family-owned and operated status, emphasizing affordability and a “customer first” motto, which are appealing attributes for local service providers. Furthermore, they claim to be the “#1 roofing contractor in Winston-Salem, NC,” citing a “Winner of the Winston Salem Best Roofer for 2024” award. While impressive, such accolades often warrant independent verification. The site also includes sections for a project gallery, an “About Us,” an “Our Team” page, and a blog, suggesting a commitment to transparency and information sharing.

The detailed breakdown of services, from roof repair to full replacements, and the inclusion of specific material types like Owens Corning shingles and standing-seam metal roofs, show a certain level of expertise and quality commitment.

They explicitly mention assisting with insurance claims, a common pain point for homeowners after storm damage.

This kind of direct support is a significant value proposition.

However, a critical eye quickly spots a detail in their testimonial section: some reviews are dated in the future, for instance, March 25, 2025, and December 31, 2024. This isn’t just a minor typo. Moldinspectionsavannah.com Review

It raises serious questions about the authenticity of these reviews and, by extension, the overall trustworthiness of the testimonials presented.

Ecoshieldnc.com Features and Service Offerings

EcoShieldNC.com positions itself as a comprehensive solution for exterior home and commercial property needs in North Carolina.

Their service catalog is quite extensive, aiming to cover nearly every aspect of roof, gutter, and siding maintenance and replacement.

This broad offering means property owners can potentially rely on a single contractor for multiple related projects, streamlining the process.

Residential Roofing Services

EcoShieldNC.com offers a variety of residential roofing solutions, catering to different aesthetic preferences, budgets, and climate considerations. Treeremoval-cleveland.com Review

This diversity allows homeowners to choose materials that best suit their property’s style and functional needs.

  • Metal Roofing: Often touted for its durability, longevity 50+ years, and resistance to severe weather, including strong winds and hail, making it a good choice for storm-prone areas. Data from the Metal Roofing Alliance indicates metal roofs can reduce energy consumption by up to 40% in summer.
  • Shingle Roofing: This is a popular choice, with asphalt shingles being the most common due to their affordability, ease of installation, and wide range of colors. The site specifically mentions using Owens Corning shingles, a reputable brand known for quality. Asphalt shingles typically last 20-30 years.
  • Tile Roofing: Known for its classic, traditional look, offering excellent durability and resistance to fire and insects. Tile roofs can last 50 years or more, as supported by the Tile Roofing Institute.
  • Slate Roofing: Considered a premium roofing material, valued for its exceptional beauty, longevity 100+ years, and natural resistance to fire and decay. Its natural variations make each slate roof unique.
  • Solar Roofing: This indicates their readiness to integrate photovoltaic technology directly into the roof system, offering energy generation capabilities. This is a growing trend, with the Solar Energy Industries Association reporting significant annual growth in residential solar installations.

Commercial Roofing Services

Beyond residential projects, EcoShieldNC.com also targets the commercial sector, offering specialized roofing systems designed for larger, often flat or low-slope commercial structures.

  • Industrial Roofing: Tailored for heavy-duty commercial or industrial buildings, requiring robust and durable materials that can withstand harsh conditions and support heavy equipment.
  • PVC Roofing: A single-ply membrane known for its strength, durability, and resistance to chemicals, punctures, and fire. PVC roofs are also recyclable and can last 20-30 years.
  • EPDM Roofing: A synthetic rubber roofing membrane widely used for low-slope buildings due to its flexibility, resistance to UV radiation, and relatively easy installation. EPDM roofs typically have a lifespan of 20-30 years.
  • TPO Roofing: A single-ply roofing membrane that combines the durability of EPDM with the heat-welding capabilities of PVC. TPO is energy-efficient and resistant to tears, punctures, and dirt buildup, lasting 20-30 years.
  • Historical Roofing: This service suggests expertise in restoring or replacing roofs on older, historically significant buildings, often requiring specialized knowledge of traditional materials and architectural styles.

Gutter, Siding, and Window Services

The company extends its exterior services to other crucial components of a building’s envelope, enhancing both protection and aesthetics.

  • Gutter Installation, Cleaning, Repair, and Replacement: Gutters are vital for directing rainwater away from the foundation, preventing water damage. The inclusion of gutter guard installation shows an understanding of long-term maintenance solutions.
  • Siding Installation, Replacement, and Repair: Siding plays a significant role in a home’s insulation, weather protection, and curb appeal. A well-maintained siding can reduce energy costs by up to 10-15%, according to the Vinyl Siding Institute.
  • Window Installation and Repair: Energy-efficient windows are critical for thermal performance. Replacing old windows can lead to 15-25% energy savings, according to the U.S. Department of Energy.

Ecoshieldnc.com Cons & Trust Factors

While EcoShieldNC.com presents a strong facade with its comprehensive service listings and positive claims, a closer inspection reveals some points that warrant caution, particularly concerning trust and authenticity.

When evaluating any service provider online, a beyond the surface is essential to ensure you’re making an informed decision. Birmingham-treeremoval.com Review

Inconsistent Testimonial Dates

One of the most glaring issues on the EcoShieldNC.com homepage is the presence of customer testimonials with future dates.

For instance, reviews are shown dated “March 25, 2025,” “March 18, 2025,” “December 31, 2024,” and so on. This isn’t a minor slip. it’s a significant red flag for several reasons:

  • Authenticity Concerns: Future-dated reviews immediately call into question the veracity of all testimonials on the site. If reviews are being manipulated or pre-written, it undermines the credibility of the company’s entire social proof strategy. This can make potential customers wonder if the positive sentiment is genuinely from satisfied clients or if it’s fabricated.
  • Lack of Quality Control: Even if this is a simple input error, it points to a severe lack of attention to detail and quality control on the website. A professional company that prides itself on “high-quality roofing services” should certainly ensure its public-facing content is accurate and free of such basic errors.
  • Erosion of Trust: Trust is foundational in any business, especially for services like roofing that involve significant financial investment and impact the safety of one’s home. Such inconsistencies can severely erode a potential customer’s trust before they even pick up the phone. According to a BrightLocal study, 73% of consumers trust a business more after reading positive online reviews, but inconsistencies like these can flip that trust into skepticism.

Generic “Free Estimate” Forms

While offering a “Get a Free Estimate” button is standard practice, the website’s implementation appears to lead to a generic form with minimal immediate information.

For example, some “Request a free Quote” buttons under specific service types simply link to a general contact section, rather than a specialized form tailored to that service.

  • Lack of Specificity: A highly optimized website often provides forms that gather initial details pertinent to the specific service e.g., roof type, size, age, existing issues for roofing. Generic forms might lead to more back-and-forth communication, potentially prolonging the initial quote process.
  • User Experience: For users looking for quick, relevant information, being redirected to a general contact page after clicking a specific service quote button can be mildly frustrating and less efficient.

Absence of Detailed Case Studies/Project Costs

The website features an “Our Gallery” section for a portfolio, which is good. Awningprovidence.com Review

However, what’s often missing from service-based websites that build maximum trust are detailed case studies or examples of project costs even broad ranges.

  • Understanding Scope and Cost: While custom quotes are necessary, providing a few examples of past projects with anonymized cost ranges e.g., “Average Asphalt Roof Replacement for a 2,000 sq ft home: $X-$Y” can set realistic expectations for potential clients. This transparency helps customers understand the investment involved.
  • Showcasing Expertise: Detailed case studies, including challenges faced and solutions provided, along with before-and-after photos, can demonstrate the company’s problem-solving capabilities and expertise far more effectively than just a gallery of finished work.

Claims of Being “#1 Roofer” Without Substantiation

The homepage prominently states, “Welcome to the roofing world of EcoShield Roofing, the #1 roofing contractor in Winston-Salem, NC. No seriously we are! Readers voted us Winner of the Winston Salem Best Roofer for 2024!”

  • Verification Needed: While winning local awards is commendable, for such a strong claim, providing a direct link to the “Winston Salem Best Roofer for 2024” award or the publication that conducted the voting would significantly boost credibility. Without verifiable evidence, such claims can be perceived as self-promotion rather than independently validated achievements.
  • Industry Standards: Top-tier companies often back up such claims with verifiable third-party certifications, consistent high ratings on independent review platforms like BBB, Angie’s List, Google Business Profile, or specific industry awards that are clearly explained and linked.

In summary, while EcoShieldNC.com offers a robust list of services and good local contact information, the future-dated testimonials are a critical issue that undermines trust.

For a company seeking to build lasting relationships and be seen as highly reliable, addressing this and enhancing transparency around pricing and external validations would significantly improve its online credibility.

EcoShieldNC.com Alternatives

When it comes to essential home services like roofing, gutters, and siding, you want reliable, high-quality work. Ndimensionlabs.com Review

While EcoShieldNC.com offers a range of services, exploring alternatives is always a smart move to ensure you find the best fit for your needs, budget, and peace of mind.

Here are some categories and well-known brands that represent ethical and high-quality choices in the home exterior services market.

These are not direct service providers like EcoShieldNC but rather major manufacturers or broad categories of services that you would typically seek out local, certified contractors to install.

1. General Roofing Contractors Local Search

  • Product Name: Local Roofing Contractors Search on Amazon or Google Maps for local, reputable contractors
  • Key Features: These are the local businesses that directly install, repair, and replace roofs. They often specialize in various materials asphalt, metal, tile, slate and offer services like inspections and storm damage repair. Look for contractors with strong local reviews, proper licensing, and insurance.
  • Average Price: Varies significantly based on location, roof size, material choice, and project complexity. A full asphalt shingle roof replacement can range from $7,000 to $25,000+.
  • Pros: Personalized service. often more flexible. can build a direct relationship with the crew. support local economy.
  • Cons: Quality and reliability can vary widely. requires thorough vetting checking licenses, insurance, references.

2. GAF Certified Contractors

  • Product Name: GAF Certified Roofing Contractors
  • Key Features: GAF is one of the largest roofing manufacturers in North America. Their certified contractors meet strict requirements for professionalism, reliability, and ongoing training. They offer enhanced warranties on GAF roofing systems.
  • Average Price: Prices reflect the quality of GAF materials and certified installation, often 10-20% higher than non-certified installers but with better warranty coverage.
  • Pros: Access to premium GAF materials. strong, transferable warranties. assurance of contractor quality and training. GAF stands behind the work.
  • Cons: Can be more expensive than contractors using lesser-known materials. might be limited to GAF products only.

3. Owens Corning Platinum Preferred Contractors

  • Product Name: Owens Corning Platinum Preferred Contractors
  • Key Features: Similar to GAF, Owens Corning is a major roofing manufacturer. Their “Platinum Preferred” status is their highest certification, indicating contractors who meet rigorous standards for customer service, reliability, and business stability. They can offer exclusive warranties.
  • Average Price: Generally competitive with other premium manufacturers, often $3.00-$6.00 per square foot for shingle roofing, excluding complex tear-offs or structural work.
  • Pros: Top-tier materials. exclusive extended warranties up to 50 years for workmanship and materials. reliable and vetted contractors.
  • Cons: Higher initial investment. limited to Owens Corning products.

4. James Hardie Siding Installers

  • Product Name: James Hardie Siding Installers
  • Key Features: James Hardie is the world’s leading manufacturer of fiber cement siding, known for its durability, weather resistance, and low maintenance. Finding a certified installer is crucial for proper installation and warranty validation.
  • Average Price: Fiber cement siding installation typically ranges from $9.00-$15.00 per square foot, including labor and materials.
  • Pros: Exceptional durability against fire, pests, and rot. long-lasting color options. excellent warranty up to 30 years. enhances home value and curb appeal.
  • Cons: Higher material and installation costs than vinyl siding. heavier material requires specialized tools and expertise.

5. Seamless Gutter Installation Services

  • Product Name: Seamless Gutter Installation Search for local seamless gutter companies
  • Key Features: Seamless gutters are custom-made on-site to fit your home’s exact dimensions, minimizing leaks and maintenance issues compared to sectional gutters. Many local companies specialize in this.
  • Average Price: Seamless gutters can cost $5-$15 per linear foot installed, depending on material aluminum, copper and size.
  • Pros: Less prone to leaks and clogs. better aesthetics. less maintenance. more durable.
  • Cons: Higher initial cost than sectional gutters. requires professional installation.

6. Pella Windows & Doors

  • Product Name: Pella Windows & Doors
  • Key Features: Pella offers a wide range of high-quality, energy-efficient windows and doors in various materials wood, fiberglass, vinyl and styles. They have a network of authorized dealers and installers.
  • Average Price: Pella window installation can range from $350 to $1,200+ per window, depending on the series, material, and customization.
  • Pros: Excellent energy efficiency. diverse product lines. strong warranties. good customer support. reputable brand.
  • Cons: Can be a premium investment. custom orders might have longer lead times.

7. Renewal by Andersen

  • Product Name: Renewal by Andersen
  • Key Features: A full-service window replacement company that designs, manufactures, sells, and installs its own proprietary Fibrex® composite windows. Known for energy efficiency, durability, and a streamlined replacement process.
  • Average Price: Generally a premium service, with individual window replacements often ranging from $800 to $2,000+ per window, including installation.
  • Pros: High-quality, durable composite material. excellent energy efficiency. comprehensive service from consultation to installation. strong transferable warranties.
  • Cons: Higher cost compared to many other window options. limited to their proprietary Fibrex material. often a larger project minimum.

Choosing from these alternatives means you’re investing in materials and services from companies with established reputations and clear quality standards.

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Always remember to get multiple quotes, check references, verify licenses and insurance, and scrutinize contracts before committing to any home improvement project.

EcoShieldNC.com Pricing Overview

Discussing pricing for custom services like roofing, gutter, and siding work is tricky because it’s rarely a “one-size-fits-all” scenario.

EcoShieldNC.com, like most contractors in this space, doesn’t list explicit prices on their website.

This is entirely standard and expected, as project costs depend on a multitude of variables.

However, they do offer “free estimates,” which is the industry norm for initiating a project quote. Getgoodpsychiatry.com Review

Factors Influencing Roofing Costs

The cost of a roofing project is influenced by several key elements:

  • Roof Size and Pitch: A larger roof naturally requires more materials and labor. A steeper pitch makes the job more complex and dangerous, often increasing labor costs. For example, a 2,000 sq ft roof with a low pitch might be significantly cheaper per square foot than a 1,500 sq ft roof with multiple dormers and a steep pitch.
  • Material Choice: This is perhaps the biggest cost driver.
    • Asphalt Shingles: Generally the most affordable option, ranging from $3.50 to $5.50 per square foot installed. Premium architectural shingles might push this higher.
    • Metal Roofing: A more significant investment upfront but offers longer lifespan and durability. Costs typically range from $8.00 to $15.00 per square foot or more.
    • Tile or Slate Roofing: These are high-end options, with costs often starting from $10.00 per square foot for concrete tile and potentially exceeding $30.00 per square foot for natural slate, due to material cost, weight, and specialized installation.
    • Flat/Low-Slope Commercial Materials PVC, EPDM, TPO: These vary, but generally range from $6.00 to $12.00 per square foot for installation on commercial properties.
  • Existing Roof Removal: If an old roof needs to be torn off, this adds to labor and disposal costs. A single layer tear-off might add $1.00-$2.00 per square foot.
  • Structural Repairs: If the roof decking or underlying structure has rot or damage, this will incur additional costs for repair or replacement.
  • Accessibility: Difficult-to-access roofs e.g., those requiring extensive scaffolding or specialized equipment can increase labor rates.
  • Permits and Inspections: Local building permits are usually required for major roofing jobs and come with fees.
  • Warranty Type: Extended warranties, particularly those covering both materials and labor, might be included in the total project cost or offered as an upgrade.

Gutter and Siding Pricing Factors

Similar to roofing, gutter and siding costs are highly variable:

  • Gutter Costs:
    • Material: Aluminum is common and affordable e.g., $5-$10 per linear foot installed for seamless aluminum. Copper is significantly more expensive.
    • Type: Sectional vs. seamless. Seamless gutters are more expensive to install but have lower long-term maintenance.
    • Gutter Guards: Adding protection can range from $5-$30 per linear foot, depending on the type mesh, reverse curve, foam.
  • Siding Costs:
    • Material: Vinyl is the most budget-friendly e.g., $3-$8 per square foot installed. Fiber cement like James Hardie is more durable and expensive e.g., $9-$15 per square foot installed. Wood or stone veneer can be much higher.
    • Complexity: Architectural details, number of windows/doors, and house shape can increase labor.

The “Free Estimate” Process

EcoShieldNC.com’s offer of a “free estimate” means a representative will typically:

  1. Inspect the Property: They will assess the existing roof, siding, or gutters, measure the area, and identify any underlying issues.
  2. Discuss Needs and Options: They’ll talk about material choices, desired aesthetics, and functional requirements.
  3. Provide a Detailed Proposal: This should include a breakdown of materials, labor, estimated timeline, and the total cost. It’s crucial for homeowners to get this in writing and understand exactly what’s included.

While the absence of specific prices on the website is not a negative in itself, the onus is on the consumer to engage directly with the company to get a precise quote tailored to their project.

It’s always advisable to get multiple bids from different contractors to compare pricing, scope of work, and warranties. Sr22-kentucky.com Review

EcoShieldNC.com vs. Local Competitors

When a homeowner or business in Winston-Salem, NC, is looking for exterior home services, they’re likely doing a quick comparison.

How does EcoShieldNC.com stack up against its local competitors? It’s not about being “the best” necessarily, but about offering a competitive value proposition and distinct advantages.

Strengths of EcoShieldNC.com

Based on their website, EcoShieldNC.com presents several compelling strengths:

  • Broad Service Spectrum: They offer a wide range of services, including various types of residential and commercial roofing metal, shingle, tile, slate, solar, PVC, EPDM, TPO, historical, gutters, siding, and windows. This “one-stop-shop” approach can be highly convenient for property owners needing multiple exterior updates or repairs, as it simplifies project coordination.
  • Local Focus and Specificity: The website clearly states the areas they serve Winston-Salem, Greensboro, High Point, and surrounding zip codes. This local emphasis helps them resonate with area residents and suggests familiarity with local building codes, weather patterns, and architectural styles. Many local competitors might specialize in only one or two areas, like just roofing.
  • Emphasis on Customer Service: Their stated motto of “customer first” and claims of “creating relationships that last a lifetime” appeal to homeowners looking for a contractor they can trust beyond a single transaction. The website’s structured FAQ and “About Us” sections also aim to address common customer concerns upfront.
  • Insurance Claim Assistance: Explicitly mentioning assistance with the insurance claim process is a significant advantage. Many homeowners find navigating insurance paperwork daunting, especially after storm damage. A contractor that offers to streamline this process can be a huge relief.
  • Online Presence & Information: The website is relatively well-organized and informative, detailing the types of roofing materials used e.g., Owens Corning shingles and the process for inspections and installations. This level of detail isn’t always present on smaller local contractor sites.

Areas Where Competitors Might Have an Edge or where EcoShield could improve

While EcoShieldNC.com has its strengths, competitors might differentiate themselves in areas where EcoShield’s online presentation shows minor weaknesses or where others have unique selling points:

  • Verification of Accolades: EcoShieldNC.com claims to be the “#1 roofing contractor” and a “Winner of the Winston Salem Best Roofer for 2024.” While impressive, competitors who can provide readily verifiable, independently audited awards or long-standing, high-level certifications from industry bodies like a consistent A+ rating with the BBB over many years, or consistent “Top Rated” status on platforms like Angie’s List or HomeAdvisor with direct links might build trust more effectively. The future-dated testimonials on EcoShield’s site unfortunately detract from this.
  • Specialization vs. Breadth: While EcoShield’s broad service offering is a strength, a competitor who is hyper-specialized in one area e.g., only historical slate roofing, or only advanced solar panel integration might appeal more to a niche market seeking unparalleled expertise in that specific field.
  • Direct Access to Project Examples/Case Studies: While EcoShield has a gallery, some competitors might provide more detailed case studies, including project timelines, specific challenges overcome, and clearer before-and-after visuals. This can give a more tangible sense of their problem-solving capabilities.
  • Transparent Project Management Tools: Some modern contractors are integrating online portals for clients to track project progress, view photos, communicate with the team, and manage payments. If EcoShield doesn’t offer such tools, tech-savvy competitors might appeal to clients who prefer that level of digital transparency and interaction.
  • Unique Guarantees or Warranties: Beyond standard material warranties, some contractors offer unique workmanship guarantees e.g., a “no-leak guarantee” for X years or specific service-level agreements that might differentiate them in a competitive market. EcoShield mentions a “Roofing Warranty Guide,” which is good, but competitors might highlight their unique warranty differentiators more prominently.

In a competitive market like Winston-Salem, where many reputable local contractors vie for business, EcoShieldNC.com’s success will ultimately depend on its consistent delivery of quality work, robust customer service, and addressing any minor trust-related issues on its online platforms. Evercloudsignings.com Review

The website provides a solid foundation, but continuous refinement and transparency are key to standing out.

How to Get a Quote from EcoShieldNC.com

Getting a quote from EcoShieldNC.com is a straightforward process, typical for home service contractors.

Since direct pricing isn’t available on their website which is normal given the custom nature of roofing, gutter, and siding projects, you’ll need to engage with them directly to get a personalized estimate.

Steps to Obtain a Quote:

  1. Identify Your Needs: Before reaching out, have a clear idea of the services you require. Are you looking for a full roof replacement, a specific repair, new gutters, siding installation, or window replacement? Knowing this helps you articulate your request efficiently.

    • For Roofing: Consider the material type you’re interested in asphalt, metal, tile, etc., any visible damage, or if it’s an aging roof needing a full replacement.
    • For Gutters: Note if you need new installation, repair, cleaning, or gutter guards.
    • For Siding/Windows: Identify the areas needing attention, and if you have any material preferences.
  2. Choose Your Contact Method: EcoShieldNC.com provides several ways to initiate contact, giving you flexibility: Compfans.com Review

    • Phone Call: They prominently display their phone number: 336 937-9673. This is often the quickest way to get an immediate response and schedule an initial consultation. A direct conversation allows you to ask preliminary questions and explain your situation in detail.
    • Website Forms: The site features “Get A Quick Quote” or “Get a Free Estimate” buttons throughout. Clicking these typically directs you to a contact form where you can submit your name, contact information, and a brief description of your project. This is convenient for non-urgent inquiries or if you prefer written communication initially.
    • Email: An email address, [email protected], is also provided. You can send a detailed inquiry outlining your needs and requesting a quote. This method is good for attaching photos of your property if relevant to the project.
  3. Schedule an On-Site Inspection: For accurate estimates on exterior home services, an on-site inspection is almost always necessary. Once you’ve made initial contact, EcoShieldNC.com will likely schedule a visit to your property.

    • During the Inspection: A representative from EcoShield will assess the scope of work, take measurements, inspect for any underlying damage, and discuss your specific requirements and preferences. This is your opportunity to ask questions about materials, timelines, the installation process, and warranties.
    • Preparation: While EcoShield mentions preparing the site by cutting grass and moving valuables, this usually refers to the actual service date. For the estimate, ensure easy access to the areas to be inspected.
  4. Receive Your Detailed Proposal: After the inspection, EcoShieldNC.com should provide you with a written proposal or estimate. This document is crucial and should clearly outline:

    • Scope of Work: What specific services will be performed e.g., tear-off, installation of new decking, specific shingle type, number of gutters.
    • Materials: A list of materials to be used, including brand names and specifications.
    • Cost Breakdown: A clear breakdown of material costs, labor costs, and any additional fees e.g., permits, disposal.
    • Payment Terms: Details on deposits, progress payments, and final payment.
    • Timeline: An estimated start and completion date for the project.
    • Warranty Information: Details on material warranties and their workmanship warranty.

Key Considerations for Your Quote:

  • Compare Multiple Quotes: It’s highly recommended to get at least three quotes from different reputable contractors in your area. This allows you to compare pricing, the scope of work, materials, and contractor professionalism.
  • Understand What’s Included: Ensure each quote specifies exactly what is included and excluded. A lower price might mean fewer services or lower-quality materials.
  • Ask About Warranties: Clarify both the manufacturer’s warranty on materials and the contractor’s warranty on workmanship.
  • Check References and Reviews: While EcoShieldNC.com has reviews on its site, always cross-reference them with independent platforms like Google Business Profile, the Better Business Bureau BBB, Angie’s List, or HomeAdvisor to get a broader perspective.

By following these steps, you can effectively navigate the process of getting a comprehensive and transparent quote from EcoShieldNC.com or any similar service provider.

How to Cancel EcoShieldNC.com Services or Estimates

Cancelling a service or estimate with a contractor like EcoShieldNC.com typically follows a straightforward process, especially if you haven’t signed a formal contract or if you’re within a legally mandated cancellation period often referred to as a “cooling-off period” for home improvement contracts. While EcoShieldNC.com’s website does not explicitly detail a cancellation policy, the general steps for reputable contractors apply.

Cancelling an Estimate/Initial Consultation

If you’ve only requested a free estimate or had an initial consultation and decided not to proceed, the cancellation process is usually simple and informal: Siteping.com Review

  1. Direct Communication: The best way to cancel an estimate or initial consultation is to directly inform the company.

    • Phone Call: Call them at their primary contact number, 336 937-9673. A quick phone call is often the most efficient way to communicate your decision.
    • Email: Send an email to [email protected]. This provides a written record of your communication.
    • Be Clear and Concise: Simply state that you appreciate their time and effort but have decided not to proceed with the project at this time, or that you’ve chosen another contractor. You are not obligated to provide a detailed reason.
  2. No Cost Involved: Since estimates are generally free and non-binding, there should be no financial implications for cancelling an estimate.

Cancelling After Signing a Contract Before Work Begins

If you’ve already signed a contract for services but the work has not yet begun, the process is more formal and depends on the terms of the contract and local consumer protection laws.

  1. Review Your Contract: This is the most crucial step. Look for a “Cancellation Clause” or “Termination Clause.”

    • Cooling-Off Period: Many states, including North Carolina where EcoShieldNC.com operates, have consumer protection laws that provide a “cooling-off period” e.g., 3 business days for certain home solicitation sales or contracts signed outside of a contractor’s regular place of business. If you cancel within this period, you should be able to do so without penalty. North Carolina’s “Door-to-Door Sales Act” G.S. 25A-38 typically grants a buyer the right to cancel within three business days if the contract is for $25 or more and was solicited at the buyer’s residence.
    • Cancellation Fees: The contract might specify any cancellation fees if you cancel after the cooling-off period but before work begins. These fees are typically designed to cover administrative costs or costs incurred by the contractor in preparing for the project e.g., ordering materials.
  2. Communicate in Writing: Always cancel in writing, even if you also call. This creates a documented record. Tucsonbizz.com Review

    • Certified Mail: Send a written cancellation notice via certified mail with a return receipt requested. This provides proof that you sent the notice and that the company received it.
    • Email: Follow up with an email to [email protected] to ensure they have the written notification promptly.
  3. State Your Intent Clearly: In your written notice, clearly state that you are cancelling the contract, refer to the contract by date and project description, and specify if you are cancelling within the cooling-off period. Request confirmation of the cancellation.

  4. Discuss Any Financial Implications: If you’ve made a deposit, discuss the refund process. If the contract specifies cancellation fees outside the cooling-off period, be prepared to negotiate or understand the terms.

Cancelling During or After Work Has Begun

Cancelling after work has commenced is significantly more complex and typically involves legal and financial ramifications.

This usually only happens in cases of severe dissatisfaction or breach of contract by the contractor.

  • Consult Legal Counsel: If you’re considering cancelling a project that’s already underway, it’s highly advisable to consult with a legal professional specializing in contract or construction law.
  • Document Everything: Keep meticulous records of all communications, work performed, payments made, and any issues you’ve encountered.
  • Negotiation: Attempt to negotiate a resolution with the contractor. This might involve payment for work already completed, demobilization costs, or an agreement on how to proceed.

In all scenarios, prompt and clear communication is key. 4lifemovers.com Review

Respecting the terms of any signed agreement is also paramount to avoid potential disputes.

EcoShieldNC.com Warranty Guide

For any significant home improvement project, especially one as critical as roofing, understanding the warranty is paramount.

It’s your safety net, covering defects in materials and workmanship.

EcoShieldNC.com states it provides a “Roofing Warranty Guide” on its website, which is a good sign of transparency.

While the full details aren’t explicitly laid out on the homepage, the presence of such a guide indicates that they address this crucial aspect of their service. Unified.cc Review

Generally, warranties for roofing and other exterior services typically fall into two main categories: material warranties and workmanship warranties.

1. Material Warranties Manufacturer’s Warranty

These warranties are provided by the manufacturers of the products used e.g., roofing shingles, siding panels, windows. EcoShieldNC.com mentions using “Owens Corning shingles,” which would come with their own manufacturer’s warranty.

  • Coverage: Typically covers defects in the manufacturing of the product itself. This can include issues like premature cracking, blistering, or granule loss for shingles, or defects in the structural integrity of siding and windows.
  • Duration: Varies widely by product and manufacturer.
    • Asphalt Shingles: Often come with a “Limited Lifetime” warranty for residential use meaning as long as the original homeowner owns the home, or a certain number of years for subsequent owners, or a specific period like 20, 25, 30, or 50 years. Some offer pro-rated coverage, meaning the coverage decreases over time.
    • Metal Roofing: Can come with warranties ranging from 30 to 50 years on finish and performance.
    • Siding e.g., Fiber Cement or Vinyl: Often has 30- to 50-year limited warranties against manufacturing defects.
    • Windows: Can have warranties ranging from 10 years to lifetime, covering glass seals, frames, and hardware.
  • Prerequisites: Manufacturers often require their products to be installed by certified or authorized contractors like EcoShieldNC.com might be for Owens Corning for the full warranty to be valid. Improper installation can void these warranties.
  • Claim Process: Claims are typically filed directly with the manufacturer, often requiring proof of purchase and installation.

2. Workmanship Warranties Contractor’s Warranty

This warranty is provided by the contractor EcoShieldNC.com, in this case and covers the quality of the installation.

This is critical because even the best materials won’t perform if installed incorrectly.

  • Coverage: Protects against issues arising from the installation process, such as leaks due to improper flashing, shingles being incorrectly nailed, or siding being installed unevenly.
  • Duration: Typically shorter than material warranties, ranging from 1 to 10 years, though some top-tier contractors might offer longer periods e.g., 25 years or even lifetime workmanship warranties, especially if they are highly certified by manufacturers.
  • Transferability: Some workmanship warranties are transferable to a new homeowner, which can be a significant selling point if you plan to sell your home. It’s important to clarify this.
  • Claim Process: Claims for workmanship issues are filed directly with EcoShieldNC.com.

Key Questions to Ask About Warranties:

When reviewing EcoShieldNC.com’s “Roofing Warranty Guide” or discussing warranties with them, be sure to clarify the following:

  • What specific duration and coverage apply to my chosen materials? Different products have different warranties.
  • Is the workmanship warranty separate from the material warranty? Yes, it should be, but confirm its duration and what it specifically covers.
  • Is the workmanship warranty transferable if I sell my home? If so, are there any fees or processes required for transfer?
  • What actions might void the warranty? e.g., DIY repairs, untrained contractors working on the roof, improper maintenance.
  • What is the process for filing a warranty claim? Who do I contact first EcoShield or the manufacturer? What documentation is needed?
  • Does the warranty cover consequential damages? e.g., interior damage caused by a roof leak due to a workmanship defect. This is less common but a powerful inclusion if available.
  • Are there any extended warranty options available? Some manufacturers offer enhanced warranties through their certified installer networks, which might cover a broader range of issues or extend coverage.

Understanding these details from EcoShieldNC.com’s warranty guide is vital for protecting your investment and ensuring peace of mind for years to come.

FAQ

What services does EcoShieldNC.com offer?

EcoShieldNC.com offers a comprehensive range of exterior home and commercial services, including residential roofing metal, shingle, tile, slate, solar, commercial roofing industrial, PVC, EPDM, TPO, historical, gutter installation, cleaning, repair, and replacement, siding installation, replacement, and repair, and window installation and repair.

Does EcoShieldNC.com provide free estimates?

Yes, EcoShieldNC.com explicitly states on its website that they offer free estimates for roofing and other exterior services.

What areas does EcoShieldNC.com serve?

EcoShieldNC.com primarily serves Winston-Salem, NC, and surrounding areas, including Greensboro, High Point, Lewisville, Clemmons, Advance, Thomasville, Bermuda Run, and Pfafftown, along with specific zip codes in North Carolina.

Are the testimonials on EcoShieldNC.com trustworthy?

While EcoShieldNC.com features numerous positive testimonials, some reviews on their website are dated in the future e.g., March 25, 2025. This raises questions about the authenticity of these specific entries and suggests a lack of quality control in their presentation.

It’s advisable to cross-reference reviews on independent platforms like Google, Yelp, or the BBB.

What types of roofing materials does EcoShieldNC.com work with?

EcoShieldNC.com works with a variety of roofing materials for residential properties, including asphalt shingles specifically mentioning Owens Corning, metal, tile, slate, and solar roofing.

For commercial properties, they handle industrial, PVC, EPDM, TPO, and historical roofing materials.

Does EcoShieldNC.com assist with roofing insurance claims?

Yes, EcoShieldNC.com states that they can assist customers with the insurance claim process for roofing projects, which can be a significant benefit for homeowners dealing with storm damage.

How can I contact EcoShieldNC.com?

You can contact EcoShieldNC.com by phone at 336 937-9673, by email at [email protected], or by filling out a contact form on their website. Their physical address is 5723 Country Club Rd #100, Winston-Salem, NC 27104, United States.

Does EcoShieldNC.com offer warranties on their work?

Yes, EcoShieldNC.com mentions providing a “Roofing Warranty Guide” on their website, indicating that they offer warranties.

Typically, this would include manufacturer’s warranties for materials and their own workmanship warranty for the installation.

How long does a roof inspection by EcoShieldNC.com take?

The website does not specify the exact duration of a roof inspection, but it implies a thorough process involving property assessment, photo documentation of damages, and a discussion of findings and recommendations.

What is the typical process for a roofing project with EcoShieldNC.com?

Based on their website, the process involves a four-step approach: Diagnose inspection, Prescribe custom plan with materials and craftsmanship, Treat execution of the plan, and Final Inspection quality check. They also provide status updates and photos during the project.

Are there any financing options available through EcoShieldNC.com?

The website does not explicitly mention financing options.

Customers would need to inquire directly about payment plans or financing partnerships during the estimate process.

What is the average cost of roofing services from EcoShieldNC.com?

EcoShieldNC.com does not publish specific pricing on their website, as costs vary greatly depending on the type of service, materials, roof size, and complexity.

They offer free estimates to determine the precise cost for your project.

Can EcoShieldNC.com handle emergency roof repairs?

While the website doesn’t explicitly mention “emergency” services, they offer roof repair, and typically, reputable roofing companies will prioritize urgent leak or damage repairs.

It’s best to call them directly for immediate needs.

Does EcoShieldNC.com install solar roofing?

Yes, EcoShieldNC.com lists solar roofing as one of their residential roofing services, indicating their capability to install integrated solar solutions.

Do they offer gutter guard installation?

Yes, EcoShieldNC.com provides gutter guard installation services in addition to standard gutter installation, cleaning, repair, and replacement.

Is EcoShieldNC.com accredited by the Better Business Bureau BBB?

The website states they are “honored to be recognized by Angie’s List and BBB accreditation.” You would need to check the BBB website directly for their current rating and accreditation status.

What is the lifespan of roofs installed by EcoShieldNC.com?

The lifespan depends on the material chosen.

For instance, asphalt shingle roofs typically last 20-30 years, metal roofs 50+ years, and tile/slate roofs can last 50-100+ years, assuming proper installation and maintenance.

Does EcoShieldNC.com remove existing roofs before installing new ones?

While not explicitly detailed as a separate service, a full roof replacement service typically includes the tear-off and disposal of the old roofing materials.

This would be confirmed during the estimate process.

How quickly can EcoShieldNC.com start a project after a quote is accepted?

The website does not provide specific timelines for project commencement.

This would be determined during the quoting process based on their current schedule and material availability.

Does EcoShieldNC.com offer maintenance plans for roofs?

The website mentions roof inspection and repair services, which contribute to maintenance.

However, it does not explicitly advertise ongoing maintenance plans.

Customers should inquire about such options if interested.



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