Duration.co.uk Reviews

Based on looking at the website Duration.co.uk, it appears to be a well-established UK manufacturer and supplier of quality aluminum windows and doors, operating since 1985. The site prominently features a range of products, including bi-fold doors, sliding patio doors, heritage windows and doors, aluminum windows, aluminum doors, secondary glazing, and aluminum roof lanterns.

They emphasize their manufacturing capabilities, offer services like fast track delivery and fitter recommendations, and highlight a 10-year guarantee, suggesting a focus on durability and customer satisfaction.

Duration.co.uk seems to be a reputable player in the fenestration industry, specifically focusing on aluminum products.

Their long operational history since 1985 speaks volumes about their staying power in a competitive market.

The website aims to cater to both trade professionals and potentially homeowners looking for high-quality, custom aluminum glazing solutions.

They provide comprehensive information, from product brochures and technical manuals to order forms, indicating a transparent and structured approach to business.

Furthermore, the inclusion of testimonials and news about industry awards like the “Aluminum Fabricator of the Year” suggests a commitment to excellence and recognition within their field.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Duration.co.uk: A Deep Dive into Their Offerings

Duration.co.uk positions itself as a leading UK manufacturer of aluminum windows and doors. This isn’t just a claim. their operational history dating back to 1985, coupled with recent industry awards, lends significant credibility. When evaluating a supplier for critical home or commercial improvements, longevity and recognition are key indicators of reliability and quality. They aren’t just assembling. they are manufacturing, which implies greater control over the product lifecycle and quality assurance.

What is Duration.co.uk?

At its core, Duration.co.uk is the online presence of a dedicated aluminum fenestration manufacturer, Quailfalcon Limited. They specialize in creating bespoke aluminum glazing solutions for a variety of applications. This isn’t a reseller or a general building supplier. their expertise is squarely focused on aluminum windows and doors, allowing for specialized knowledge and potentially higher quality products tailored to this specific material. Their product range is extensive, designed to meet diverse architectural and design needs, from modern minimalist aesthetics to heritage restorations.

Who is Duration.co.uk For?

Duration.co.uk primarily targets trade professionals, including builders, architects, and installers, who require reliable and high-quality aluminum glazing for their projects. However, their services like “Find a Fitter” and the showroom suggest they also cater to homeowners who might be undertaking renovation projects and seeking direct access to manufacturers known for their quality. If you’re a homeowner looking for robust, long-lasting, and aesthetically pleasing aluminum solutions, bypassing intermediaries can sometimes offer better value or more direct control over specifications.

Product Range: Comprehensive Aluminum Solutions

Duration.co.uk showcases an impressive array of aluminum products, highlighting the versatility and benefits of this material for modern and traditional building designs.

Their focus on aluminum ensures a consistent quality and performance standard across their offerings, which is crucial for long-term satisfaction.

Aluminum Bi-Fold Doors: Bringing the Outside In

One of their flagship products, aluminum bi-fold doors, are designed to create expansive openings that seamlessly connect indoor and outdoor spaces. These doors are highly sought after for their ability to maximize natural light and offer flexible ventilation.

• Key Features:
  • Slim Sightlines: Aluminum allows for much slimmer frames compared to uPVC or timber, maximizing glass area.
  • Durability: Inherently strong and resistant to corrosion, warping, and rotting.
  • Thermal Performance: Modern aluminum profiles incorporate thermal breaks to enhance energy efficiency, helping to reduce heating bills.
  • Security: Multi-point locking systems and robust hinges are standard.
  • Versatility: Available in various configurations and finishes to suit diverse architectural styles.
• Market Data: The bi-fold door market continues to grow, with a recent report indicating a compound annual growth rate CAGR of approximately 6.5% in the global market, driven by increasing demand for open-plan living and energy-efficient solutions.

Sliding Patio Doors: More Light, Less Space

Aluminum sliding patio doors offer a sleek, space-saving alternative to bi-folds, particularly beneficial in areas where outward-opening doors are not practical. They provide large glass panels for uninterrupted views and ample natural light.

• Benefits:
  • Space Efficiency: Panels slide parallel to each other, not requiring additional swing space.
  • Large Glazing Areas: Ideal for maximizing views and natural light.
  • Smooth Operation: High-quality rollers and tracks ensure effortless opening and closing.
  • Security Features: Incorporate robust locking mechanisms for peace of mind.

Heritage Range: Steel Replacement and Classic Aesthetics

Duration.co.uk’s Heritage range is a standout, specifically designed to replicate the slender sightlines and traditional aesthetic of classic steel windows and doors, while offering the modern benefits of aluminum. This is particularly relevant for conservation areas or period properties.

• Why Choose Heritage Aluminum?
  • Authentic Appearance: Mimics the look of traditional steel joinery without the maintenance issues.
  • Improved Performance: Offers superior thermal efficiency, weather resistance, and security compared to original steel counterparts.
  • Low Maintenance: Unlike steel, aluminum doesn’t rust and requires minimal upkeep.
  • Applications: Ideal for period homes, industrial conversions, and commercial projects seeking a classic, industrial look.

Modern Range: Slim and Secure

The Modern range focuses on contemporary design with ultra-slim frames and maximum glass areas. This caters to the growing demand for minimalist aesthetics and designs that prioritize natural light and clean lines.

• Design Philosophy: Emphasizes sleekness, large glass expanses, and a seamless integration with modern architecture.
• Performance: Features advanced thermal breaks and high-security locking systems.

Aluminum Windows: Versatility and Energy Efficiency

Beyond doors, Duration.co.uk offers a comprehensive selection of aluminum windows, including casement, tilt-and-turn, and vertical sliders. Fultonfishmarket.com Reviews

• Key Advantages of Aluminum Windows:
  • Longevity: Aluminum frames can last for 40 years or more, significantly longer than many other materials.
  • Thermal Performance: U-values can be as low as 0.8 W/m²K with triple glazing, surpassing many building regulations.
  • Design Flexibility: Can be shaped and curved, offering unique architectural possibilities.
  • Recyclability: Aluminum is a highly sustainable material, being 100% recyclable.

Secondary Glazing: Cost-Effective Insulation

Their secondary glazing option provides a solution for improving thermal and acoustic performance without replacing existing windows. This is particularly useful for listed buildings or those where external alterations are restricted.

*   Enhanced Thermal Insulation: Reduces heat loss, leading to lower energy bills.
*   Superior Soundproofing: Significantly dampens external noise, ideal for urban environments.
*   Cost-Effective: A more affordable alternative to full window replacement.
*   Preservation: Maintains the original aesthetic of period properties.

Aluminum Roof Lanterns: Versatile & Adaptable

Aluminum roof lanterns are designed to flood interior spaces with natural light, often used in extensions or orangeries. Their aluminum construction ensures structural integrity and slim profiles.

• Design and Functionality:
  • Maximise Light: Creates a bright and airy atmosphere.
  • Thermal Efficiency: Engineered to prevent heat loss and gain.
  • Durability: Withstands harsh weather conditions due to aluminum’s inherent strength.

Services & Support: Beyond Just Products

Duration.co.uk’s website highlights a suite of services designed to support both trade clients and end-users, underscoring their commitment to a holistic customer experience rather than just a transactional relationship.

This level of support is often a differentiator in a competitive market.

Get a Price: Streamlined Quotation Process

The “Get a Price” feature is crucial for efficiency, especially for trade clients who need quick and accurate estimates for tenders and project planning.

A transparent and accessible quotation system is a hallmark of a customer-focused business.

• Importance of Online Pricing:
  • Speed: Reduces lead times for project estimations.
  • Accuracy: Minimizes human error in quoting, provided the input is correct.
  • Accessibility: Allows clients to obtain prices outside of traditional business hours.

Special Offers: Value for Money

Promoting “Special Offers” can attract new customers and reward loyal ones.

This indicates a dynamic business approach, willing to adapt to market conditions and provide competitive pricing.

• Benefits of Special Offers:
  • Competitive Edge: Attracts price-sensitive customers.
  • Increased Sales Volume: Drives immediate demand.
  • Customer Loyalty: Rewards repeat business.

Bifold Installation: Expertise and Guidance

While they manufacture, offering resources or guidance on bi-fold installation is a value-add.

This shows an understanding of the complexities involved and a desire to ensure their products are installed correctly for optimal performance. Daymansdiy.co.uk Reviews

• Why Installation Support Matters:
  • Product Performance: Correct installation is paramount for thermal efficiency, security, and smooth operation.
  • Warranty Validity: Improper installation can void warranties, making guidance essential.
  • Customer Satisfaction: Reduces potential issues and call-backs.

Delivery & Fast Track Options: Meeting Project Deadlines

Reliable delivery is non-negotiable in construction.

Offering a “Fast Track” option for urgent projects is a significant advantage, demonstrating flexibility and responsiveness to client needs.

• Logistical Efficiency:
  • Timeliness: On-time delivery prevents project delays and associated costs.
  • Flexibility: Fast track options cater to unforeseen circumstances or tight deadlines.
  • Customer Trust: Builds confidence in their operational capabilities.

Find a Fitter: Connecting Expertise with Demand

For homeowners or smaller builders, the “Find a Fitter” service is invaluable.

It connects clients with experienced installers who are familiar with Duration.co.uk’s products, ensuring professional installation.

• Advantages for Customers:
  • Convenience: Simplifies the process of finding qualified installers.
  • Quality Assurance: Increases the likelihood of a high-quality installation.
  • Reduced Risk: Mitigates the risk of hiring inexperienced fitters.

Marketing Support & Product Design Tools: Empowering Trade Partners

Providing marketing support and product design tools demonstrates a partnership approach with their trade clients.

This helps their partners effectively sell and specify Duration.co.uk products.

• Benefits for Trade Partners:
  • Sales Enablement: Provides resources to help close deals.
  • Design Accuracy: Tools ensure products are specified correctly from the outset.
  • Brand Alignment: Helps maintain a consistent brand image across the supply chain.

Company Credibility & Trust Factors

In any industry, particularly one involving significant investments like windows and doors, trust and credibility are paramount.

Duration.co.uk integrates several elements on its website that build confidence in its operations and products.

Long-Standing History Since 1985

Operating since 1985, Duration.co.uk boasts a nearly 40-year track record in the aluminum fenestration industry. This longevity is a powerful indicator of stability, experience, and adaptability. In a sector where companies can come and go, a consistent presence for decades suggests robust business practices and a strong reputation. It implies they’ve weathered economic shifts and technological advancements, continuously delivering quality products.

10-Year Guarantee: Assurance of Quality

A prominent 10-year guarantee on their products signifies confidence in their manufacturing processes and the durability of their aluminum windows and doors. This extended warranty provides significant peace of mind for both trade clients and end-users. Qbitnetwork.com Reviews

• What a Guarantee Means:
  • Product Confidence: The manufacturer stands behind their craftsmanship.
  • Risk Mitigation: Reduces financial risk for the buyer in case of manufacturing defects.
  • Long-Term Value: Implies products are built to last and perform over an extended period.
  • Industry Standard: While varying, a 10-year guarantee is generally considered a strong offering in the glazing industry.

Customer Testimonials: Real-World Validation

The website features direct customer testimonials, including names and specific positive comments about staff members like Vicky, Amber, Chloe, Ken, and Jessie.

These genuine endorsements offer social proof and humanize the company.

• Impact of Testimonials:
  • Authenticity: Real quotes from real people resonate more than generic marketing claims.
  • Specific Praises: Highlighting individual staff members shows a culture of customer service.
  • Trust Building: Other potential customers can relate to the positive experiences shared.
  • Key Metrics: While not stated, the number of positive testimonials can often be a strong indicator of customer satisfaction.

Industry Awards & News: External Recognition

Duration.co.uk prominently displays news about receiving industry awards, such as “BUILD Best Aluminum Windows & Doors 2025,” “Award of Excellence 2025,” and “Aluminum Fabricator of the Year! NFA 2024 Awards.” Being shortlisted for prestigious awards like the “Build It Awards 2024” further validates their standing.

• Significance of Awards:
  • Peer Recognition: Awards are often judged by industry experts, validating quality and innovation.
  • Market Leadership: Winning awards positions them as leaders or innovators in their field.
  • Enhanced Reputation: Boosts credibility and brand image significantly.
  • Competitive Advantage: Differentiates them from competitors who may not have such accolades.

Professional Affiliations & Certifications Implied

While not explicitly detailed on the homepage text provided, a company of this tenure and caliber would likely hold relevant industry certifications e.g., British Standards, Kitemark, GGF membership for their products and processes. These affiliations further demonstrate adherence to industry best practices and quality standards. It would be beneficial for them to explicitly state these on their website.

Customer Experience & Accessibility

A well-designed website, coupled with clear communication channels, is paramount for a positive customer experience.

Duration.co.uk appears to prioritize accessibility and support through various touchpoints.

Showroom Appointments: Tangible Product Experience

The offer to “Book an appointment today at our Showroom and receive a 5% Discount Voucher” is a smart move. For high-value products like windows and doors, seeing and touching the actual products in person is invaluable. It allows potential clients to assess quality, finish, and operational smoothness firsthand, which online images simply cannot replicate.

• Benefits of a Showroom:
  • Physical Inspection: Customers can evaluate product quality, finishes, and functionality.
  • Expert Consultation: Opportunity to discuss specific project needs with knowledgeable staff.
  • Enhanced Confidence: Reduces uncertainty associated with online-only purchases.
  • Incentive: The discount voucher provides a clear reason to visit.

Contact Information & Communication Channels

The website provides clear and multiple contact methods:

• Phone Number: 01268 681612 is prominently displayed, indicating immediate access for inquiries.
• Email Address: [email protected] offers an alternative for less urgent or detailed written communications.
• Physical Address: Thames Development, Charfleets Road, Canvey Island, Essex SS8 0PQ clearly states their base of operations.
• “Send Us A File” Feature: This is particularly useful for trade clients who may need to send architectural drawings or project specifications, streamlining the quoting process.

The statement that “all incoming and outgoing phone calls may be recorded for quality and training purposes” is a professional and transparent disclosure, common in customer service-focused businesses.

Website Navigation & Resources: Information at Your Fingertips

The menu structure Home, Products, Brochures, Technical, Order Forms, Get Price, Services, Special Offers, Contact indicates a logical organization of information. The availability of Sales Brochures, Technical Manuals, and Order Forms for download is a significant advantage for both trade professionals and informed homeowners. Paultonspark.co.uk Reviews

• Value of Downloadable Resources:
  • Detailed Specifications: Provides in-depth information about product performance, dimensions, and installation requirements.
  • Planning & Design: Aids architects and builders in integrating products into their designs.
  • Self-Service: Allows users to access information at their convenience, reducing the need to contact sales for basic queries.
  • Transparency: Openly sharing technical data builds trust.

Proprietor and Registration Details: Full Transparency

The mention of “Proprietors: Quailfalcon Limited.

Registered in England and Wales under company number 1913793. VAT registration number GB545958986. Reg.

Office: Thames Development, Charfleets Road, Canvey Island, Essex SS8 0PQ. Company Director: G. Chelton” provides full corporate transparency.

This information is crucial for verifying the legitimacy of the business and complies with legal requirements for online businesses in the UK.

• Why This Matters:
  • Legal Compliance: Shows adherence to UK company laws.
  • Trust & Verification: Allows potential clients to cross-reference with Companies House data.
  • Accountability: Provides a clear legal entity responsible for the business operations.

Environmental and Sustainability Considerations

While the provided text doesn’t explicitly detail their environmental policy, the fact that they specialize in aluminum is a significant positive from a sustainability perspective.

Aluminum as a Sustainable Material

Aluminum is highly regarded in the construction industry for its sustainability credentials.

• Recyclability: Aluminum is 100% recyclable and can be re-melted repeatedly without losing its inherent properties. This significantly reduces the need for virgin material extraction, leading to a much smaller carbon footprint. In fact, approximately 75% of all aluminum ever produced is still in use today.
• Durability and Longevity: As noted, aluminum windows and doors can last for decades, reducing the frequency of replacement and thus minimizing waste.
• Energy Efficiency: Modern aluminum profiles with thermal breaks contribute to improved energy performance in buildings, reducing heating and cooling demands. This indirectly contributes to lower carbon emissions from energy consumption.

It would be beneficial for Duration.co.uk to explicitly highlight their environmental commitments and perhaps detail their sourcing and recycling practices on their website. This would resonate strongly with an increasingly environmentally conscious market.

Market Positioning and Competitive Analysis

Duration.co.uk appears to position itself as a premium manufacturer focusing on quality, durability, and customer service within the aluminum fenestration market.

Strengths

• Specialization: Deep expertise in aluminum products.
• Experience: Nearly 40 years in the industry.
• Quality Assurance: 10-year guarantee.
• Product Range: Comprehensive offerings for various applications bi-folds, sliders, heritage, modern, secondary, roofs.
• Customer Support: Showroom, “Find a Fitter,” detailed resources, direct contact.
• Credibility: Industry awards and positive testimonials.
• Fast Track Option: Cater to urgent project needs.
• Sustainability inherent to aluminum: High recyclability and longevity of the material.

Potential Areas for Further Enhancement Based on the provided text

• Explicit Sustainability Section: While aluminum is green, an explicit statement on their environmental policy, recycling initiatives, or responsible sourcing would enhance their appeal to eco-conscious consumers and businesses.
• Case Studies/Project Gallery: Showcasing completed projects with their products would provide tangible examples of their work and inspire potential clients. High-quality visuals are incredibly persuasive.
• Technical Details on Thermal Performance: While general benefits are mentioned, specific U-values and G-values for different product lines would be beneficial for architects and energy-conscious clients.
• Online Chat/FAQ: An immediate online chat function could improve real-time customer support, and a more extensive FAQ section could preempt common queries.
• Beyond the Homepage: While the homepage is rich, deeper dives into product specifications, installation guides, and maintenance tips on dedicated internal pages would be valuable.

Competitive Landscape

The UK aluminum glazing market is competitive, with numerous manufacturers and installers. Duration.co.uk competes with:

• Larger, diversified manufacturers: Companies offering a wider range of materials uPVC, timber, composite in addition to aluminum.
• Specialist aluminum fabricators: Direct competitors focusing solely on aluminum.
• Regional installers: Local businesses who may source from various manufacturers but offer localized installation services.

Duration.co.uk’s strategy seems to be built on specialization, proven quality, strong customer support, and a history of excellence, which allows them to carve out a significant niche. Their direct manufacturing capability offers a competitive edge in terms of quality control and potentially lead times. Riadtile.com Reviews

Frequently Asked Questions

What does Duration.co.uk specialize in?

Duration.co.uk specializes in the manufacturing and supply of high-quality aluminum windows and doors, including bi-fold doors, sliding patio doors, heritage windows, modern windows, secondary glazing, and aluminum roof lanterns.

How long has Duration.co.uk been in business?

Duration.co.uk has been manufacturing aluminum windows and doors since 1985, giving them nearly 40 years of experience in the industry.

Does Duration.co.uk offer a guarantee on its products?

Yes, Duration.co.uk provides a 10-year guarantee on its aluminum windows and doors, indicating their confidence in the durability and quality of their products.

Can I see Duration.co.uk’s products in person?

Yes, Duration.co.uk has a showroom in Essex where you can book an appointment to view their products.

They also offer a 5% discount voucher for those who book a showroom visit.

How can I get a price or quote from Duration.co.uk?

You can get a price by using the “Get a Price” feature on their website.

You can also contact their sales team directly via phone at 01268 681612 or email at [email protected].

Does Duration.co.uk offer a fast track service for urgent orders?

Yes, Duration.co.uk offers a “Fast Track” service for customers who need their orders quickly. You can call them to inquire about this option.

Does Duration.co.uk help with installation?

While Duration.co.uk manufactures the products, they offer guidance on bi-fold installation and provide a “Find a Fitter” service to help connect customers with experienced installers familiar with their products.

Are Duration.co.uk’s products energy efficient?

Yes, modern aluminum products like those offered by Duration.co.uk often incorporate thermal breaks and can achieve excellent U-values with appropriate glazing, contributing to improved energy efficiency in buildings. Shelter-adams.co.uk Reviews

What kind of testimonials does Duration.co.uk feature?

Duration.co.uk features positive customer testimonials that specifically praise their staff members, highlighting their helpfulness, friendly manner, and efficiency throughout the ordering and service process.

Has Duration.co.uk won any industry awards?

Yes, Duration.co.uk has won several industry awards, including “BUILD Best Aluminum Windows & Doors 2025,” “Award of Excellence 2025,” and “Aluminum Fabricator of the Year! NFA 2024 Awards,” and has been shortlisted for others.

Is aluminum a sustainable material for windows and doors?

Yes, aluminum is considered a highly sustainable material.

It is 100% recyclable and can be re-melted repeatedly without losing its quality, reducing the need for new material extraction.

Can Duration.co.uk’s products be used for heritage or period properties?

Yes, Duration.co.uk offers a specific “Heritage Range” designed to replicate the slim sightlines and traditional aesthetic of classic steel windows and doors, making them suitable for period properties and conservation areas.

What is the advantage of aluminum windows over other materials?

Aluminum offers superior strength, durability, slim sightlines for larger glass areas, excellent thermal performance when properly designed, and is highly resistant to corrosion, warping, and rotting, requiring minimal maintenance.

Does Duration.co.uk provide technical information for its products?

Yes, the website offers downloadable resources including sales brochures, technical manuals, and order forms, providing detailed specifications and information about their products.

How do I contact Duration.co.uk for sales inquiries?

You can contact Duration.co.uk for sales inquiries by calling 01268 681612 or emailing [email protected].

They also have a “Send Us A File” option for sending project details.

What is secondary glazing and why would I need it?

Secondary glazing involves adding an additional internal pane to existing windows. Zego.com Reviews

It’s a cost-effective solution to improve thermal insulation and soundproofing, particularly useful for properties where original windows cannot be replaced, such as listed buildings.

Who is the proprietor of Duration.co.uk?

The proprietors of Duration.co.uk are Quailfalcon Limited, registered in England and Wales under company number 1913793.

Does Duration.co.uk offer products for commercial projects?

Yes, their product range, including the “Commercial” and “Curve on Plan, Shaped & Curved” options, indicates they cater to commercial applications in addition to residential ones.

Are phone calls with Duration.co.uk recorded?

Yes, Duration.co.uk transparently states that all incoming and outgoing phone calls may be recorded for quality and training purposes.

What kind of ongoing support does Duration.co.uk offer trade partners?

Duration.co.uk provides marketing support and product design tools to empower their trade partners in selling and specifying their aluminum windows and doors effectively.