Based on looking at the website, DPMroofingservices.net presents itself as a well-established and reliable roofing service provider based in Bury St Edmunds, UK, with over 20 years of experience.

The site clearly outlines its services, including new builds, re-roofs, chimney repairs, and work with local councils, emphasizing quality craftsmanship and trusted service.

This review aims to delve into the various aspects highlighted on their website, providing a comprehensive overview for potential clients seeking roofing solutions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Table of Contents

DPMroofingservices.net Review & First Look

Upon visiting DPMroofingservices.net, the initial impression is one of professionalism and clarity.

The website is straightforward, easy to navigate, and provides essential information upfront.

It immediately highlights their 20 years of experience and service area, which are key indicators of a reputable local business.

Website Layout and User Experience

The layout is clean and intuitive, making it simple for visitors to find what they’re looking for.

The main navigation includes “Our Services,” “New Builds,” “Housing Developments,” “Slate Roofs,” “Chimney Repairs or Removal,” and “Re-Roofs,” among others.

This clear categorization helps users quickly identify relevant services.

The site also features prominent calls to action, such as “Call 07843080347” and “Get a Quote For Your Project,” making it easy to initiate contact.

Initial Impressions of Credibility

The emphasis on “20 years of roofing expertise” and “quality craftsmanship and trusted service” instills a sense of credibility.

The presence of client testimonials on the homepage further bolsters this, offering social proof of their service quality.

The professional design and readily available contact information suggest a legitimate and serious business operation.

DPMroofingservices.net Features

DPMroofingservices.net outlines a comprehensive suite of features designed to meet various roofing needs, from minor repairs to large-scale installations.

Their offerings cater to both residential and commercial clients within their service area.

Comprehensive Service Offerings

New Builds: Specializing in new build roofs, they promise high-quality installations that are durable and energy-efficient. This is crucial for new constructions where a reliable roof is paramount.
Re-Roofs: Their re-roofing services focus on replacing old or damaged roofs with new, high-quality materials, aiming to enhance curb appeal and improve weather protection.
Chimney Repairs or Removal: Addressing issues like cracked or missing mortar, this service is vital for maintaining the structural integrity and safety of a property.
Local Councils & Housing Providers: A significant feature is their work with local housing providers, indicating their capacity for larger, community-focused projects and adherence to specific standards.
General Repairs and Maintenance: Beyond major projects, they handle minor repairs, leaks, and general maintenance, ensuring properties remain protected over time.

Quality Materials and Techniques

The website states their commitment to using “high-quality materials and the latest techniques.” While specific brands aren’t listed, this general assurance suggests a focus on longevity and performance.

For example, they mention asphalt shingles lasting 20-30 years, while slate, tile, or metal roofs can exceed 50 years, highlighting their understanding of material lifespans.

Customer-Centric Approach

They offer “Free Quote” and emphasize “No Project Too Big Or Too Small,” indicating flexibility and a willingness to cater to a wide range of client needs.

The presence of FAQs on the website, addressing common concerns like roof lifespan, repair vs. replacement, and cost, demonstrates a proactive approach to customer service and transparency.

DPMroofingservices.net Pros & Cons

Every service has its strengths and weaknesses, and DPMroofingservices.net is no exception.

Based on the information presented on their website, we can identify several advantages and a few areas where more detail might be beneficial.

Pros

Extensive Experience: With over 20 years in the roofing industry, DPM Roofing Services brings a wealth of knowledge and expertise to every project. This long-standing presence in the market often translates to reliable service and problem-solving capabilities.
Comprehensive Service Range: From new installations to re-roofs, chimney repairs, and even work with local councils, their broad service spectrum means they can handle diverse roofing needs. This versatility is a significant advantage for clients who might have varied or complex requirements.
Clear Communication and Transparency: The website provides useful FAQs that address common customer questions about roof lifespan, repair indicators, and cost estimates. They also promise clear timelines during consultations and explain warranty details, which fosters trust and manages expectations.
Customer Testimonials: The presence of positive client testimonials on the homepage provides social proof and builds confidence in their services. Real-world feedback from satisfied customers is a strong indicator of service quality. For instance, “Dean did a full refurb on our house.he was quick, and professional, and kept me informed at all times,” highlights their communication and professionalism.
Local Focus: Being based in Bury St Edmunds and serving surrounding areas means they likely have a strong understanding of local building codes, weather patterns, and material suppliers, which can lead to more efficient and effective service delivery.
Free Estimates: Offering free, no-obligation quotes is a great benefit for potential clients, allowing them to understand the investment required without any initial financial commitment.

Cons

Limited Specificity on Materials: While they state they use “high-quality materials,” the website doesn’t explicitly name specific brands or types of roofing materials used beyond general categories like “asphalt shingles,” “slate, tile or metal roofs.” More detail could help clients make more informed decisions.
Absence of Project Portfolio: Although the site mentions “Completed Projects” and “Latest Projects,” there isn’t a dedicated gallery or portfolio section readily visible that showcases their past work with images or detailed descriptions. Visual evidence of their craftsmanship could further enhance credibility.
Lack of Online Booking/Quoting System: The primary method for getting a quote is via phone call or email. While direct contact is often preferred for personalized service, an online form or a basic quoting tool could streamline the initial inquiry process for some clients.
Geographical Limitation: Their services are specifically tied to Bury St Edmunds and surrounding areas, which is a con for anyone outside this region looking for their expertise. However, for those within the service area, this is a clear pro.
Warranty Details Not Fully Public: While they state that warranties are offered on both materials and workmanship, the specifics vary. It would be beneficial to have a general overview of their typical warranty terms available online, even if the exact details are finalized during consultation.

DPMroofingservices.net Alternatives

While DPMroofingservices.net appears to be a solid choice for roofing needs in Bury St Edmunds, it’s always wise to consider alternatives to ensure you’re making the best decision for your specific project.

Here are a few ways to find and evaluate other roofing service providers.

Local Competitors and Directories

Online Search Engines: A quick search on Google Maps or other local directories for “roofing services Bury St Edmunds” will reveal numerous other companies. Look for businesses with strong online reviews, comprehensive websites, and clear service offerings.
Local Trade Associations: Check if there are any regional or national roofing associations that list accredited or recommended contractors in your area. Organizations like the National Federation of Roofing Contractors NFRC in the UK often have member directories.
Word-of-Mouth: Ask neighbors, friends, or local community groups for recommendations. Personal referrals can often lead to highly reputable and trustworthy contractors.

Key Factors to Evaluate in Alternatives

When comparing DPMroofingservices.net with other options, consider the following:

Experience and Reputation: Look for companies with a similar track record of experience and positive customer feedback. Check independent review platforms like Google Reviews, Trustpilot, or local business directories.
Licensing and Insurance: Ensure any alternative contractor is fully licensed and insured. This protects you in case of accidents or issues during the project.
Service Specialization: While DPMroofingservices.net offers a broad range, some projects might benefit from a specialist. For example, if you have a historic property, you might seek a roofer with specific expertise in heritage roofing.
Pricing Structure and Quotes: Obtain detailed, written quotes from multiple contractors. Compare not just the total cost but also the breakdown of materials, labor, and project timelines. Be wary of quotes that are significantly lower or higher than the average.
Warranty and Guarantees: Understand the warranties offered on both materials and workmanship. A strong warranty indicates a contractor’s confidence in their work.
Communication and Professionalism: Evaluate how responsive and professional alternative contractors are during the quoting process. Clear communication is key to a successful project.

DPMroofingservices.net Pricing

Based on the information available on DPMroofingservices.net, specific pricing details for their services are not explicitly listed on the website.

This is a common practice in the roofing industry, as the cost of a roofing project can vary significantly based on numerous factors.

Factors Influencing Roofing Costs

The website does, however, provide some insight into the factors that determine pricing, which is helpful for potential clients:

Size of the Roof: Larger roofs naturally require more materials and labor, thus increasing the overall cost.
Materials Chosen: As mentioned in their FAQs, materials like asphalt shingles are generally less expensive than slate, tile, or metal roofs, which offer greater longevity but come at a higher price point.
Complexity of the Job: Projects involving intricate roof designs, steep pitches, multiple chimneys, or extensive damage requiring significant structural repairs will incur higher costs due to increased labor and specialized techniques.
Scope of Work: Whether it’s a minor repair, a partial re-roof, or a complete tear-off and replacement re-roof, the extent of the work directly impacts the price.
Accessibility: Difficult-to-access roofs or properties that require special equipment can also influence the cost.

How to Obtain a Quote

DPMroofingservices.net emphasizes their offer of “free, no-obligation quotes.” This means that to get a clear idea of the investment required for your specific project, you would need to contact them directly.

Call Dean for a FREE Estimate: The website prominently displays a phone number 07843080347 for direct contact.
Email DPM ROOFING SERVICES: An email address [email protected] is also provided for inquiries.

During the consultation, they will assess your specific needs, survey your property, and provide a detailed breakdown of the costs involved.

This personalized approach ensures that the quote is accurate and tailored to your unique situation.

This transparency in the quoting process is a positive aspect, as it prevents hidden fees and allows clients to understand the investment upfront.

DPMroofingservices.net vs. Competitors

When evaluating DPMroofingservices.net against its competitors in the Bury St Edmunds area, several factors come into play.

While specific competitor names aren’t provided on their site, we can compare their general strengths and service model against what is typically offered in the market.

Experience and Longevity

DPMroofingservices.net: Boasts “20 years of roofing expertise.” This is a significant advantage, as longevity often implies stability, a strong client base, and a deep understanding of local conditions and building requirements. A company that has been around for two decades has likely navigated various challenges and established robust processes.
Competitors: Many local roofing companies might have less experience. Newer companies might offer competitive pricing to gain market share, but they might lack the extensive track record of DPM. Larger regional or national chains might have more standardized processes but potentially less personalized service.

Service Breadth

DPMroofingservices.net: Offers a wide range of services including new builds, re-roofs, chimney repairs, and specific work with local councils/housing developments. This breadth means they can be a one-stop shop for many clients.
Competitors: Some competitors might specialize in a narrower niche, such as only residential repairs or only commercial flat roofs. While specialization can mean deeper expertise in that niche, it might not suit clients with diverse needs. Other larger companies might offer similar breadth but could lack the localized focus.

Customer Engagement and Transparency

DPMroofingservices.net: Features client testimonials directly on their homepage, provides detailed FAQs, and emphasizes free, no-obligation quotes. They seem to prioritize direct communication phone/email and in-person consultations for accurate pricing.
Competitors: Some competitors might have more extensive online portfolios, instant online quoting tools, or more active social media presences. Others might rely heavily on traditional marketing and word-of-mouth. The level of online transparency varies widely among local businesses.

Local Focus and Reputation

DPMroofingservices.net: Clearly positioned as a Bury St Edmunds-based company, serving surrounding areas. This local focus can mean faster response times, better understanding of local regulations, and a vested interest in community reputation.
Competitors: While many local companies share this focus, some might be part of larger regional operations. Evaluating online reviews on platforms like Google My Business or local directories is crucial to gauge their real-world reputation among local clients. DPM’s testimonials, like “Dean did a full refurb on our house. he was quick, and professional,” suggest a strong local rapport.

Warranty and Quality Assurance

DPMroofingservices.net: States they “offer warranties on both materials and workmanship to give you peace of mind.” This commitment to backing their work is a crucial differentiator.
Competitors: Not all smaller roofing companies might offer comprehensive warranties. It’s vital to compare the length and coverage of warranties offered by different contractors. A robust warranty is a sign of confidence in their service and materials.

In summary, DPMroofingservices.net presents itself as a highly experienced and versatile local roofing contractor with a strong focus on customer service and quality.

While competitors might offer different advantages like specific specializations or advanced online tools, DPM’s long-standing experience and comprehensive service range make them a strong contender in the Bury St Edmunds roofing market.

How to Get a Quote from DPMroofingservices.net

Getting a quote from DPMroofingservices.net is designed to be straightforward and customer-friendly, reflecting their commitment to providing personalized service.

They emphasize free, no-obligation estimates to ensure clients have a clear understanding of the investment required for their roofing projects.

Direct Contact Methods

The primary and most effective way to obtain a quote is through direct communication with their team.

The website prominently displays their contact information, making it easy for potential clients to reach out.

By Phone:
- The most direct method is to call them. Their phone number is clearly displayed on almost every page of the website: 07843080347.
- Calling allows for immediate discussion of your project needs, enabling their team to ask relevant questions and possibly schedule a site visit quickly. This is often the fastest way to get the ball rolling, especially for urgent repairs.
By Email:
- You can also send an email detailing your roofing requirements. Their email address is [email protected].
- When emailing, it’s helpful to include as much information as possible:
  - Your name and contact number.
  - Your property address or at least the area in Bury St Edmunds.
  - A brief description of the work you need e.g., “new roof for extension,” “leak repair,” “chimney inspection,” “full re-roof”.
  - Any specific concerns or questions you have.
  - If possible, attach photos of the current roof or problem areas, as this can help them understand the scope before an on-site visit.

What to Expect During the Quoting Process

Once you make contact, here’s a general outline of what you can anticipate:

Initial Discussion: A representative likely Dean, as mentioned on the site will discuss your project over the phone or via email to understand your needs and determine the best course of action.
Site Visit/Survey: For accurate quoting, especially for larger projects like re-roofs or new builds, DPM Roofing Services will likely schedule a visit to your property. During this visit, their experienced team will:
- Assess the current condition of your roof.
- Measure the roof area.
- Identify any specific issues or structural requirements.
- Discuss material options and your preferences.
- Address any questions you might have.
Detailed Proposal: After the assessment, they will provide a comprehensive, no-obligation quote. This quote should clearly outline:
- The scope of work to be performed.
- The materials to be used.
- The estimated timeline for project completion as highlighted in their FAQs, a typical residential re-roof takes 2-5 days.
- The total cost of the project.
- Details regarding their warranties on materials and workmanship.

By following these steps, you can effectively engage with DPMroofingservices.net to receive a tailored quote for your roofing needs, ensuring transparency and clarity from the outset.

Understanding Roofing Warranties from DPMroofingservices.net

One of the crucial aspects of any significant home improvement project, especially roofing, is the warranty.

DPMroofingservices.net addresses this directly on their website, stating that they “offer warranties on both materials and workmanship to give you peace of mind.” While the specific details are not publicly listed, their commitment to providing these warranties is a strong indicator of their confidence in their work and the materials they use.

Types of Warranties

In the roofing industry, typically two main types of warranties are offered:

Material Warranty Manufacturer’s Warranty:
- This warranty comes directly from the manufacturer of the roofing materials e.g., shingles, tiles, metal panels.
- It covers defects in the materials themselves, such as premature cracking, curling, or manufacturing flaws.
- The duration of material warranties can vary significantly, often ranging from 20 years for standard asphalt shingles to 50 years or even lifetime for higher-end products like metal or certain types of tiles. DPM’s FAQ mentions “Asphalt shingles typically last 20 -30 years, while slat, tile or metal roofs can exceed 50 years,” which aligns with typical material warranty durations.
- What to Ask: When getting a quote, inquire about the specific material warranty for the products recommended. Understand what constitutes a defect and the process for filing a claim if an issue arises.
Workmanship Warranty Contractor’s Warranty:
- This warranty is provided by DPMroofingservices.net themselves and covers the quality of their installation work.
- It ensures that if any issues arise due to improper installation e.g., leaks from incorrectly fastened shingles, flashing errors, the company will rectify them at no additional cost within the warranty period.
- Workmanship warranties usually range from 1 to 10 years, though some reputable contractors offer longer periods.
- What to Ask: Clarify the length of the workmanship warranty. Understand what specific aspects of the installation are covered and what actions might void the warranty e.g., unauthorized repairs by another contractor.

Importance of Warranties

Peace of Mind: Warranties provide a crucial layer of protection for your investment. Knowing that both the materials and the installation are covered gives you confidence that you won’t incur additional costs if unforeseen issues arise within a specified period.
Quality Assurance: A contractor who offers robust warranties stands behind their work. It signifies their commitment to using quality materials and employing skilled labor, as they wouldn’t want to be burdened with frequent call-backs due to poor workmanship.
Long-Term Protection: Given that a new roof is a significant investment designed to last for decades, warranties are essential for long-term property protection.

How to Understand Your Specific Warranty Details

DPMroofingservices.net explicitly states, “The specifics vary depending on materials used, but we’ll explain all warranty detail before work begins.” This means that during your consultation and before signing any contract, you should:

Request Written Warranty Information: Always ask for all warranty details in writing. This document should clearly state the terms, conditions, coverage, and duration for both material and workmanship warranties.
Ask Questions: Don’t hesitate to ask clarifying questions about what is covered, what isn’t, the process for making a claim, and any conditions that could void the warranty.
Keep Records: Once the work is complete, keep all warranty documents in a safe place along with your contract and payment records.

By being diligent in understanding the warranty details, you can ensure your roofing investment with DPMroofingservices.net is well-protected for years to come.

Maintaining Your Roof After DPMroofingservices.net Installation

After DPMroofingservices.net installs or repairs your roof, proper maintenance is crucial to maximize its lifespan and ensure it continues to protect your property effectively.

While a professional installation lays the groundwork, ongoing care can significantly extend your roof’s durability, potentially pushing its lifespan beyond the typical 20-50 years DPM mentions.

Regular Inspections Are Key

Annual Visual Checks: It’s recommended to visually inspect your roof at least once a year, ideally in the spring and fall. From the ground, look for:
- Missing or Damaged Shingles/Tiles: High winds or debris can dislodge or crack roofing materials.
- Curling or Blistering: These can indicate material degradation or trapped moisture.
- Granule Loss: For asphalt shingles, excessive granule loss can mean the protective layer is wearing down.
- Sagging Areas: A sagging roofline can point to structural issues or significant water damage.
- Moss, Algae, or Lichen Growth: While some might seem harmless, heavy growth can trap moisture and accelerate material deterioration.
Post-Storm Checks: After severe weather, such as heavy winds, hail, or significant snowfall, perform an immediate visual inspection for any visible damage.

Gutter and Downspout Maintenance

Keep Them Clear: Clogged gutters and downspouts are a leading cause of roof and water damage. Debris like leaves, twigs, and moss can cause water to back up under shingles, leading to rot and leaks.
Clean Regularly: Aim to clean your gutters at least twice a year, more frequently if you have many trees around your property.
Ensure Proper Drainage: Make sure downspouts direct water away from your home’s foundation to prevent water pooling around the base of your property.

Trim Overhanging Branches

Prevent Debris Accumulation: Branches overhanging your roof can drop leaves, twigs, and other debris, which can accumulate in valleys and gutters, leading to clogs and moisture retention.
Avoid Abrasion Damage: During windy conditions, branches can rub against the roof surface, abrading shingles and potentially causing punctures.
Reduce Pest Access: Overhanging branches can also provide easy access for squirrels, rats, and other pests to your attic or roof structure.

Address Minor Issues Promptly

Don’t Delay Repairs: Small issues, like a single missing shingle or a minor leak, can quickly escalate into major, costly problems if left unaddressed.
Professional Help: For any repairs beyond simple cleaning, it’s best to contact DPMroofingservices.net or another qualified roofing professional. Attempting DIY repairs without proper knowledge or safety equipment can lead to further damage or injury.
Check Attic/Loft Space: Regularly inspect your attic or loft for signs of water intrusion, such as stains on the ceiling, damp insulation, or a musty odor. These indicate that water is getting through your roof.

By integrating these maintenance practices into your property care routine, you can significantly prolong the life of your roof installed by DPMroofingservices.net and ensure it continues to protect your home effectively for many years.

Frequently Asked Questions

What services does DPMroofingservices.net offer?

DPMroofingservices.net offers a comprehensive range of roofing services, including new build roof installations, re-roofing, chimney repairs or removal, and general roof repairs for both new and old properties.

They also work with local councils and housing developments.

Where is DPMroofingservices.net based and what areas do they serve?

DPMroofingservices.net is based in Bury St Edmunds, Suffolk, UK, and primarily serves Bury St Edmunds and the surrounding areas.

How long has DPMroofingservices.net been in business?

DPMroofingservices.net states they have over 20 years of roofing expertise, indicating a long-standing presence and experience in the industry.

Does DPMroofingservices.net offer free quotes?

Yes, DPMroofingservices.net offers free, no-obligation quotes for all types of roofing projects.

You can contact them by phone or email to arrange an estimate.

How can I get a quote from DPMroofingservices.net?

You can get a quote by calling them directly at 07843080347 or by emailing them at [email protected].

They will typically arrange a site visit to assess your needs.

What factors determine the cost of a new roof from DPMroofingservices.net?

The cost of a new roof depends on factors such as the size of your roof, the materials chosen e.g., asphalt shingles vs. slate/tile/metal, and the complexity of the job.

Does DPMroofingservices.net offer warranties on their services?

Yes, DPMroofingservices.net offers warranties on both materials and workmanship to provide peace of mind.

The specifics of these warranties are explained before work begins.

How long does a new roof typically last according to DPMroofingservices.net?

According to DPMroofingservices.net, a professionally installed roof can last anywhere from 20 to 50 years, depending on the materials used.

Asphalt shingles typically last 20-30 years, while slate, tile, or metal roofs can exceed 50 years with proper maintenance.

How do I know if my roof needs repairs or replacement?

DPMroofingservices.net suggests looking for signs such as leaks, missing or cracked shingles, sagging, or mold growth. If damage is localized, repairs may suffice. otherwise, replacement might be the better option.

How long does it take for DPMroofingservices.net to replace a roof?

The duration of a roof replacement depends on the size and complexity of the project, as well as weather conditions.

On average, most residential roof replacements take 2-5 days to complete, with larger or more intricate roofs requiring additional time.

Does DPMroofingservices.net handle emergency roof repairs?

While not explicitly stated as an “emergency” service, their prompt response to issues like leaks, as indicated by a client testimonial “i had a leak in my roof and guttersand Dean sorted this for me quickly and efficiently”, suggests they are responsive to urgent repair needs.

Are there client testimonials available for DPMroofingservices.net?

Yes, positive client testimonials are featured directly on the DPMroofingservices.net homepage, highlighting their professionalism, efficiency, and quality of work.

What types of roofing materials does DPMroofingservices.net work with?

DPMroofingservices.net works with various roofing materials, including slate, tiles, and asphalt shingles, and is experienced in handling lead work and loft insulation as well.

Do they undertake projects for housing developments?

Yes, DPMroofingservices.net explicitly mentions working on housing developments and with local councils, providing reliable and efficient roofing solutions for community needs.

Can DPMroofingservices.net help with Velux window installations?

Yes, their services list includes “Velux windows,” indicating they can assist with the installation or repair of these roof windows.

What is the process for a re-roofing service with DPMroofingservices.net?

Their re-roofing services involve replacing old, damaged roofs with durable, high-quality materials to enhance curb appeal and improve weather protection, ensuring a seamless and efficient process tailored to your needs.

Is DPMroofingservices.net insured?

While the website doesn’t explicitly state “insured,” a reputable company with “20 years of expertise” and working with local councils is highly likely to be fully insured.

It’s advisable to confirm this during your consultation.

Do they offer solutions for cracked and missing mortar on chimneys?

Yes, DPMroofingservices.net provides services for chimney repairs or removal, specifically addressing issues like cracked and missing mortar.

What kind of “cement work” do they perform?

Their services list includes “Cement work,” which typically refers to the mortar and pointing work related to roofs, chimneys, and ridge tiles, ensuring weatherproofing and structural integrity.

What is the best way to contact DPMroofingservices.net for a project discussion?

The best way to discuss your project is to call Dean directly at 07843080347, or you can send an email to [email protected] for a comprehensive discussion.

Dpmroofingservices.net Reviews