Based on checking the website, Doormatic.co.uk appears to be a legitimate and well-established supplier and installer of garage doors, primarily serving the South East of the UK.

The site highlights a strong focus on customer satisfaction, evidenced by over 1000 positive reviews and a high average rating of 9.57 out of 10. They emphasize a comprehensive service, from initial consultation and free home visits to installation and aftercare, including a 12-month warranty on all installations and a price match promise.

This suggests a business committed to providing a reliable service for those in need of new or replacement garage doors.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Doormatic.co.uk Review & First Look

Upon visiting Doormatic.co.uk, the immediate impression is one of professionalism and clarity.

The homepage clearly outlines their services, geographic coverage, and key selling points.

It’s evident they aim for transparency, with prominent displays of customer reviews and a straightforward process for obtaining quotes.

Initial Website Impressions

The website design is clean, intuitive, and easy to navigate.

Key information, such as contact details and service areas, is readily accessible.

The visual elements, including images of various garage door types, are helpful for understanding their product range.

User-Friendly Interface: The site prioritizes ease of use, making it simple for potential customers to find what they’re looking for.
Clear Call-to-Actions: Buttons like “Get free quote” and “Arrange free home visit” are strategically placed, guiding users through the inquiry process.
Trust Signals: The display of over 1000 reviews and a 9.57/10 rating on the homepage immediately builds credibility, a crucial factor for online services.

Product Range Overview

Doormatic.co.uk boasts an extensive selection of garage doors, catering to diverse aesthetic preferences and functional needs.

They categorize their offerings by type, material, style, and finish, ensuring customers can find a door that perfectly matches their home’s architecture and personal taste.

Types of Garage Doors:
- Up & Over Garage Doors: A classic and popular choice, known for their simple operation.
- Roller Garage Doors: Space-saving and often insulated, ideal for maximizing garage space.
- Sectional Garage Doors: Offer excellent insulation and security, opening vertically without swinging out.
- Side-Hinged Garage Doors: Mimic traditional barn doors, providing easy pedestrian access.
- Electric Garage Doors: Enhance convenience and security with automated opening mechanisms.
Materials Offered:
- Steel: Durable, secure, and available in various finishes.
- Timber: Offers a classic, natural aesthetic, often custom-made.
- GRP Glass Reinforced Polyester: Lightweight, strong, and resistant to corrosion.
- ABS Acrylonitrile Butadiene Styrene: Known for its strength and impact resistance.
- Insulated double-skinned & Non-insulated single-skinned: Options for thermal efficiency and budget.
Customization Options: They offer a wide array of colors, finishes wood-effect, woodgrain/textured, smooth, and styles plain, classic, traditional to ensure a bespoke fit.

Doormatic.co.uk Features

Doormatic.co.uk offers a robust set of features designed to provide a seamless and reassuring customer experience.

Their focus extends beyond just selling doors, encompassing a full-service approach from initial contact to post-installation support. Budgetblinds.com Reviews

Comprehensive Service Process

Their “Simple & Fast!” four-step process highlights their commitment to efficiency and customer convenience.

This structured approach helps manage expectations and ensures a smooth journey for the customer.

Get in touch: Initial contact via online form or phone for a ballpark quote.
Arrange your home visit: If satisfied with the estimate, a precise measurement and final quote follow.
Confirm your order: Order placed, with direct manufacturer delivery for speed.
Installation: Professional fitting on an arranged date.

Customer Support & Guarantees

Doormatic.co.uk places a high emphasis on customer satisfaction, backing their services with strong guarantees and accessible support.

This commitment is crucial for a purchase of this nature.

12-month warranty on all installs: Provides peace of mind regarding the quality of workmanship.
Manufacturer warranties: Covers the product itself, ensuring long-term reliability.
DHF Membership: Being full members of the Door & Hardware Federation DHF signifies adherence to industry standards and best practices, enhancing trust.
Expert Advice: Their “friendly team” offers “expert, honest advice,” which is invaluable for customers navigating various options.

Additional Services

Beyond installation, Doormatic.co.uk also offers other valuable services that extend the lifespan and functionality of garage doors.

Supply-Only Service: For customers who prefer self-fitting or have their own installers.
Garage Door Automation Nationwide: Provides options for upgrading manual doors to electric.
Maintenance and Repairs: Ensures ongoing reliability and addresses any issues that may arise over time.
Old Door Removal & Recycling: A convenient service that removes the hassle of disposal for the customer, demonstrating environmental responsibility.

Doormatic.co.uk Pros & Cons

Understanding the strengths and weaknesses of any service is crucial for making an informed decision.

Doormatic.co.uk, while offering many benefits, also has aspects that potential customers should consider.

Advantages of Doormatic.co.uk

Doormatic.co.uk presents a compelling case for being a preferred garage door provider, especially within their service area.

Their strengths lie in their customer-centric approach, quality assurance, and comprehensive offerings.

Strong Customer Reputation: With over 1000 positive reviews and a 9.57/10 rating, their customer satisfaction record is demonstrably high. This indicates consistent quality and reliable service delivery.
- Data Point: As of their website content, “9.57 out of 10” from “1000+ reviews.”
Price Match Promise: This feature provides competitive pricing, assuring customers they are getting good value. It encourages potential buyers to compare prices, confident that Doormatic.co.uk will strive to offer the best deal.
Extensive Product Range: Offering various types, materials, styles, and finishes from leading manufacturers means customers have ample choice to find the perfect door for their needs and aesthetic preferences. This reduces the need to shop around multiple vendors.
Professional Installation & Warranty: Their fully-contracted fitters and 12-month warranty on installs, coupled with manufacturer warranties, instill confidence in the quality and longevity of their work.
Efficient Turnaround Time: An average turnaround time of four weeks is competitive for custom installations, minimizing inconvenience for customers.
Comprehensive Service: From initial consultation, free surveys, and quotes to installation and old door removal/recycling, they handle the entire process, making it hassle-free for the customer.

Potential Considerations

While Doormatic.co.uk has many positives, there are a few points that might be considered as limitations depending on a customer’s specific needs or location. Petpalsdiy.com Reviews

Geographic Limitation: Their primary service area is limited to the South East of the UK Surrey, Kent, Berkshire, Essex, Hampshire, West Sussex, London, and Buckinghamshire. This means customers outside this region would only be able to utilize their “supply-only” or “garage door automation nationwide” services, not the full installation package. This could be a significant drawback for those seeking a complete local service elsewhere.
No Online Pricing: While they offer a quick quote and free home visits, explicit pricing for their various door types isn’t listed directly on the website. This means customers cannot immediately compare costs without going through the quote process, which might deter those seeking instant price transparency.
Reliance on External Review Platforms: While having many reviews is great, customers need to visit external sites like Checkatrade and Google to verify the depth and detail of these reviews. While this is standard practice, some might prefer more integrated testimonials or case studies directly on the site.

Doormatic.co.uk Alternatives

For those outside Doormatic.co.uk’s service area, or for customers who simply wish to explore other options, the garage door market is competitive.

Several reputable companies offer similar products and services, each with its own regional focus or specializations.

National & Regional Competitors

When seeking alternatives, it’s beneficial to look at companies that have strong regional presence or operate on a national scale, offering similar product ranges and installation services.

Garador: One of the largest manufacturers of garage doors in the UK, Garador offers a wide range of up & over, sectional, roller, and side-hinged doors. They operate through a network of distributors and installers across the country, making them a widely accessible option.
- Key Features: Extensive product line, high-quality manufacturing, strong network of approved installers.
- Availability: National coverage through a dealership network.
Hormann UK: A leading European manufacturer of garage doors, Hormann is renowned for its high-quality, durable, and innovative designs, including sectional and roller garage doors. They also have a significant presence in the UK through authorized dealers and installers.
- Key Features: Premium quality, advanced security features, wide range of designs.
- Availability: National coverage via a network of authorized partners.
Wessex Garage Doors: Specializing in GRP Glass Reinforced Polyester garage doors, Wessex offers a durable, low-maintenance, and aesthetically pleasing alternative. They also provide steel, timber, and ABS doors and have a strong regional presence in certain parts of the UK.
- Key Features: Expertise in GRP doors, bespoke designs, professional installation.
- Availability: Regional focus, with distribution in various areas.
Local Independent Installers: Many smaller, local businesses offer personalized service and competitive pricing. Searching for “garage door installers near me” can reveal reputable local companies that might offer more tailored solutions or faster turnaround times in specific areas.
- Key Features: Personalized service, potentially more flexible, strong local reputation.
- Availability: Highly localized.

Considerations When Choosing an Alternative

When evaluating alternatives to Doormatic.co.uk, several factors should guide your decision to ensure you select a provider that best meets your needs.

Service Area Coverage: Verify that the alternative company serves your specific location, especially if you require installation services.
Product Range and Customization: Ensure they offer the type, material, style, and finish of garage door you are looking for. Customization options can vary significantly between providers.
Customer Reviews and Reputation: Similar to Doormatic.co.uk, check independent review platforms Google Reviews, Trustpilot, Checkatrade to gauge customer satisfaction and reliability. Look for consistent positive feedback.
Warranty and Guarantees: Understand what warranties are offered on both the product and the installation. A strong warranty indicates confidence in their workmanship and products.
Quoting Process and Transparency: Some companies might offer instant online quotes, while others require a home visit. Consider which process you prefer and how transparent they are with their pricing.
Accreditations and Certifications: Look for affiliations with industry bodies like the DHF Door & Hardware Federation, which signifies adherence to professional standards.
After-Sales Support: Inquire about maintenance services, repairs, and how they handle post-installation issues.

How to Get a Quote from Doormatic.co.uk

Obtaining a quote from Doormatic.co.uk is designed to be a straightforward and guided process, ensuring accuracy and personalized service.

They emphasize a multi-step approach that moves from an initial estimate to a final, precise quotation.

Online Quote Request

The quickest initial step is to use their online quick quote form, available directly on their website.

This allows you to provide basic information about your needs without immediate pressure.

Accessing the Form: The “Get a quick quote” button is prominently displayed throughout the site.
Information Required:
- Your Name
- Contact Number
- Email Address
- Postcode to confirm service area
- Type of Garage Door e.g., Up & Over, Roller, Sectional
- Brief description of your requirements or any specific questions.
What to Expect: After submitting, their team will review the information and get in touch “as soon as possible” to arrange a personalized quote, often starting with a “ballpark quote.”

Phone Consultation

For those who prefer direct interaction or have more complex immediate questions, a phone call is an excellent option.

This allows for real-time discussion and immediate clarification. Lovemosaic.co.uk Reviews

Contact Numbers: They provide multiple phone numbers, such as 0148 366 0348 or 0148 323 7393, typically highlighted on the homepage and contact sections.
Benefits of Calling:
- Immediate Advice: Speak directly with an expert who can offer “honest advice” and answer specific queries about door types, materials, and suitability for your property.
- Quick Ballpark Estimates: Often, a representative can give you an approximate cost range over the phone based on your initial description.
- Scheduling: You can directly schedule a free home visit if the initial estimate seems suitable.

Free Home Visit and Final Quote

This is a critical step in their process, ensuring the final quote is accurate and tailored to your specific property and requirements.

Purpose of the Visit:
- Precise Measurements: Essential for a perfect fit and accurate costing.
- Discussion of Details: An opportunity to discuss finer details, aesthetic preferences, security needs, and any structural considerations.
- Material Samples: Potentially view material samples or brochures to help visualize options.
Timeline: This visit typically occurs after you’ve received a ballpark quote and are “happy with the estimate.”
Outcome: Based on the detailed assessment during the home visit, Doormatic.co.uk will provide a “final quote” which will be the confirmed price for your new garage door and installation.

Doormatic.co.uk Pricing

Doormatic.co.uk operates on a personalized quoting model, rather than displaying fixed prices on their website.

This approach is common in the garage door industry due to the highly variable nature of installations, which depend on numerous factors.

Factors Influencing Garage Door Costs

The final price of a garage door installation is a composite of several elements, making a one-size-fits-all price list impractical.

Type of Door:
- Up & Over doors are generally the most economical option.
- Roller and Sectional doors tend to be moderately priced, with variations based on insulation and automation.
- Side-hinged and bespoke timber doors can be at the higher end, especially if custom features or materials are involved.
Material:
- Steel is usually the most cost-effective.
- GRP and ABS are mid-range.
- Timber especially hardwood or custom designs is typically the most expensive due to material cost and craftsmanship.
Size: Larger or double garage doors will naturally cost more than standard single doors due to increased material usage and potentially more complex installation.
Automation Electric Doors: Adding an electric opener, especially with smart features, will increase the overall cost.
Insulation: Insulated double-skinned doors are more expensive than non-insulated single-skinned ones but offer better thermal efficiency and sound dampening.
Style and Finish: Specialized colors RAL specifications, wood-effect finishes, or unique panel designs can add to the cost.
Installation Complexity: Factors like the existing garage structure, removal of an old door, or any necessary alterations to the opening can influence labor costs.
Additional Features: Security enhancements, windows, or specific hardware can also impact the price.

Transparency in Quoting Process

While the website doesn’t show prices directly, their process is designed to be transparent once you engage with them for a quote.

Ballpark Quote: This initial estimate gives you a general idea of the cost range, helping you decide if you want to proceed with a detailed assessment.
Free Home Visit: This crucial step ensures that all variables are accounted for, leading to a precise and fixed final quote. This minimizes the risk of hidden costs or unexpected charges later on.
Price Match Promise: This commitment suggests that they are confident in their pricing competitiveness. Customers are encouraged to present lower quotes from competitors, which Doormatic.co.uk aims to beat. This adds a layer of price assurance.

Getting the Best Value

To ensure you get the best value, it’s advisable to:

Clearly Communicate Needs: Be specific about the type of door, features, and budget you have in mind during initial contact.
Utilize the Free Home Visit: This is the best opportunity to get an accurate quote and discuss all options. Don’t hesitate to ask questions about every aspect of the cost.
Compare Quotes: Obtain quotes from 2-3 different reputable providers including Doormatic.co.uk to ensure you are getting a fair market price for the specified door and service.
Understand What’s Included: Ensure the quote clearly details the door, installation, old door removal, warranty, and any other services.

Doormatic.co.uk vs. Competitors

When considering a major purchase like a garage door, it’s natural to compare providers.

Doormatic.co.uk stands out in several areas when compared to both national manufacturers and smaller local installers.

Doormatic.co.uk’s Competitive Edge

Doormatic.co.uk positions itself strongly in the market by focusing on a blend of comprehensive service, customer satisfaction, and competitive pricing within its regional operational area.

High Customer Satisfaction: Their 9.57/10 rating from over 1000 reviews on independent platforms like Checkatrade and Google is a significant competitive advantage. This level of consistent positive feedback suggests a high degree of reliability and quality service delivery, which often surpasses that of many smaller, less reviewed local outfits.
- Comparative Metric: While national manufacturers like Hormann or Garador have strong brand recognition, the direct installation arm of Doormatic.co.uk focuses heavily on the end-to-end customer experience, often leading to higher direct customer satisfaction scores for installation services.
Full-Service Model: Unlike some manufacturers who only supply doors, or small contractors who might lack the capacity for comprehensive project management, Doormatic.co.uk offers a complete “start-to-finish” service. This includes free home visits, old door removal, and even recycling, which streamlines the process for the homeowner.
Price Match Promise: This commitment directly addresses price concerns, making them competitive against other local and regional installers who might offer similar products. It reduces the need for customers to extensively haggle or compromise on service quality for a better price.
DHF Membership & Experienced Fitters: Their affiliation with the Door & Hardware Federation and the use of “fully-contracted Doormatic fitters” ensures a high standard of installation. This can be a differentiating factor compared to some smaller installers who might use less experienced or uncertified contractors.
Local Expertise South East: By focusing on the South East, they can offer more localized and responsive service within that region, potentially leading to faster site visits and installations compared to national companies with broader coverage but less localized teams.

How Competitors Differ

Competitors generally fall into two categories: large manufacturers with dealer networks and independent local installers. Pckings.uk Reviews

Large Manufacturers e.g., Hormann, Garador:
- Strength: Broad product range, strong brand reputation, extensive R&D, often pioneering new technologies.
- Difference: They typically operate through a network of independent dealers or installers. While this provides national reach, the quality of installation and customer service can vary significantly depending on the specific local dealer. Customers need to vet the installer separately from the manufacturer. Doormatic.co.uk directly manages its installers, providing a more consistent service.
Independent Local Installers:
- Strength: Can offer highly personalized service, potentially quicker response times for small jobs, and competitive pricing due to lower overheads.
- Difference: May have limited product ranges, potentially smaller teams, and variable levels of accreditation or long-term warranties. Their reputation is often built on word-of-mouth locally, which might be less transparent than the widely aggregated reviews Doormatic.co.uk showcases. The overall process might be less streamlined, potentially requiring the customer to manage more aspects of the project.

In essence, Doormatic.co.uk aims to strike a balance, offering the comprehensive service and quality assurance typically associated with larger, reputable firms, combined with the focused, customer-centric approach of a strong regional player.

This makes them a strong contender for anyone within their service area looking for a reliable garage door installation.

Frequently Asked Questions

What is Doormatic.co.uk?

Doormatic.co.uk is a leading supplier and installer of various types of garage doors, primarily serving the South East region of the UK.

They offer a full service from initial consultation and free home visits to installation and aftercare.

Where does Doormatic.co.uk operate?

Doormatic.co.uk primarily operates throughout the South East of England, including Surrey, Kent, Berkshire, Essex, Hampshire, West Sussex, London, and Buckinghamshire.

They also offer a nationwide supply-only service and garage door automation.

What types of garage doors does Doormatic.co.uk offer?

They offer a wide range of garage door types including Up & Over, Roller, Sectional, Side-Hinged, and Electric Garage Doors.

What materials are Doormatic.co.uk garage doors made from?

Doormatic.co.uk offers garage doors in various materials such as Steel, Timber, GRP Glass Reinforced Polyester, ABS Acrylonitrile Butadiene Styrene, and both insulated double-skinned and non-insulated single-skinned options.

How long does a garage door installation typically take with Doormatic.co.uk?

Doormatic.co.uk states an average turnaround time of just four weeks from order confirmation to installation for their new garage doors.

Does Doormatic.co.uk offer a warranty on their installations?

Yes, Doormatic.co.uk provides a 12-month warranty on all their installations, in addition to manufacturer warranties on the products themselves. Mottopay.com Reviews

How can I get a quote from Doormatic.co.uk?

You can get a quote by contacting them online via their quick quote form, or by calling them directly.

They offer a “ballpark quote” initially, followed by a free home visit for a precise final quote.

Is the home visit from Doormatic.co.uk free?

Yes, Doormatic.co.uk offers free surveys and home visits to take precise measurements and discuss details before providing a final quote.

Does Doormatic.co.uk remove old garage doors?

Yes, Doormatic.co.uk facilitates the entire process, including taking away your old garage door and separating materials for recycling, so you don’t have to worry about disposal.

What is Doormatic.co.uk’s reputation?

Doormatic.co.uk has a strong reputation, evidenced by their 9.57 out of 10 rating from over 1000 reviews on platforms like Checkatrade and Google.

Do they offer a price match promise?

Yes, Doormatic.co.uk states they aim to beat any price, encouraging customers to ask them if they find a lower quote elsewhere.

Are Doormatic.co.uk engineers certified?

Yes, their skilled engineers are full DHF Door & Hardware Federation members, part of the UK’s trusted network for the door and hardware industry, ensuring high standards.

Can I buy a garage door from Doormatic.co.uk for self-fitting?

Yes, Doormatic.co.uk offers a supply-only service for customers who wish to self-fit their garage door.

Do they provide garage door automation services?

Yes, they provide garage door automation nationwide, allowing you to upgrade your manual garage door to an electric one.

What if I need maintenance or repairs after installation?

Doormatic.co.uk also provides necessary maintenance or garage door repairs to help keep your door working reliably for years to come. Nldc.org.uk Reviews

Do they offer bespoke or made-to-measure garage doors?

Yes, they offer Made to Measure Garage Doors and can supply doors in any type, material, style, finish, and colour to suit specific requirements.

How long has Doormatic.co.uk been in business?

Doormatic.co.uk states they have over 20 years’ experience in the garage door industry.

What payment options does Doormatic.co.uk accept?

While specific payment options are not detailed on the homepage, it’s typical for garage door companies to accept bank transfers or card payments upon confirmation of order and/or completion of work.

This would be clarified during the quoting process.

Can I see examples of their work?

The website features various images of garage door types and styles.

While specific project galleries aren’t prominent on the homepage, the free home visit would allow for a discussion of suitable options for your property.

What happens after I confirm my order with Doormatic.co.uk?

Once you confirm your order, Doormatic.co.uk will get your new door direct from the manufacturer for “super-fast delivery,” and then arrange a fitting date to install it.

Doormatic.co.uk Reviews