Does Say What! Email Templates Work?

So, does Say What! actually deliver on its promise? From what I’ve seen, yes, it absolutely can work wonders for freelancers, but it’s not a set-it-and-forget-it solution.

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The core idea is simple: pre-written, professional responses for tricky situations. And that’s exactly what it provides. The effectiveness comes from several angles:

• Reduces Decision Fatigue: When you’re facing a client issue, your mind might race, trying to figure out the perfect phrasing. These templates cut through that noise, giving you a proven structure and wording. This means you’re more likely to send the email quickly and effectively, rather than procrastinating or sending a poorly worded message out of frustration.
• Empowers Confident Communication: Many freelancers, especially newer ones, struggle with asserting themselves or addressing uncomfortable topics. These templates provide the language to do so politely but firmly, which builds confidence. Knowing you have a well-crafted email ready can make you feel more in control of the conversation.
• Sets Clear Expectations and Boundaries: A significant portion of “sticky situations” arise from unclear expectations or boundaries. The templates are designed to communicate these clearly from the outset or when issues arise. For example, explaining your professional process to a new client or clarifying scope changes helps prevent future misunderstandings.
• Maintains Professionalism: Even when a client is being difficult, your response needs to be professional. The templates help you maintain a calm, collected, and business-like tone, which is vital for preserving your reputation and potentially the client relationship (if it’s salvageable).
• Saves Mental Energy: Beyond saving time, these templates save precious mental energy. You don’t have to spend hours ruminating over “what if” scenarios or trying to perfect every sentence. That mental space can then be used for more productive, creative work.

However, for Say What! to truly work for you, a few things are essential: Say What! Email Templates Review & First Look

1. Thoughtful Customization: While it’s “copy and paste,” you must take the time to personalize each template. Insert specific client names, project details, and adjust the tone to genuinely reflect your brand and relationship with that particular client. Generic emails can often fall flat or even come across as impersonal.
2. Understanding the “Why”: Don’t just send the template blindly. Understand the underlying communication strategy behind each one. For instance, a template for declining work isn’t just about saying “no,” it’s about doing so politely while leaving the door open for future opportunities.
3. Integration with Your Workflow: Make it a habit to refer to these templates when those sticky situations pop up. The more you use them as a starting point, the more natural and efficient your communication will become.

Ultimately, Say What! provides a robust framework. It works by giving you the right words and the confidence to use them, allowing you to handle challenging client emails effectively and efficiently. It’s a valuable asset for any freelancer looking to streamline their communication and reduce stress.

Read more about Say What?! Email Templates for Freelancers in Sticky Situations Review:
Say What! Email Templates Review & First Look
Say What! Email Templates Features
Say What! Email Templates Pros & Cons