Direct-carpets.com Reviews

Based on looking at the website, Direct-carpets.com appears to be the online presence for Direct Carpet & Curtain Supplies, a physical shop based in Torquay, Devon, specializing in carpets, flooring, curtains, and blinds.

The site functions primarily as an informational hub, showcasing their product range and services, emphasizing their local presence, expert fitting services, and competitive pricing.

It’s a straightforward digital storefront designed to inform potential customers and encourage them to visit their showroom or contact them directly.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Direct-carpets.com Review & First Look

When you land on Direct-carpets.com, the first impression is that of a local business with a clear focus: providing flooring and window coverings in Torquay and the surrounding Devon area.

The design is functional, if a bit dated, prioritizing information over flashy aesthetics.

It clearly states their core offerings—carpets, hard flooring vinyl, LVT, wood, laminate, curtains, and blinds—and highlights their expertise in both supply and fitting.

Navigating the Direct-carpets.com Website

The navigation is pretty standard.

You’ll find sections for “Flooring,” “Carpets,” “Curtains,” and “Blinds,” along with “Contact Us.” There’s no e-commerce functionality.

This isn’t a site where you add items to a cart and check out.

Instead, it serves as a digital brochure to guide you toward an in-person visit or a direct inquiry.

• Ease of Use: The site is easy to navigate, with clear categories.
• Information Accessibility: Key information like contact details, address, and service area Torquay and Devon are readily available.
• Visuals: Product images are present but could be more extensive or higher resolution to truly showcase the variety and quality.

Initial Impressions and Trust Factors

The website builds trust through its emphasis on local service, “decades of experience,” and a “family-owned and operated” business.

They mention being “proud to be able to offer and install carpets and flooring from the majority of the industry’s top brands, including Axminster, Wilton and Tufted,” which are well-known names in the carpet industry, adding a layer of credibility.

The presence of a physical showroom “dedicated warehouse… open six days a week” further solidifies their legitimacy. Enschede.nl Reviews

• Local Focus: Strong emphasis on serving Torquay and Devon, which is reassuring for local customers.
• Experience & Expertise: Highlighting “over six decades” of combined knowledge and “expert team” for fitting.
• Brand Affiliations: Mentioning reputable carpet brands like Axminster and Wilton.

Direct-carpets.com Features

While Direct-carpets.com isn’t a feature-rich e-commerce platform, it offers several key functionalities that serve its purpose as an informational and lead-generation site for a local business.

Comprehensive Product Showcasing

The website effectively showcases their core product categories: carpets, various hard flooring options vinyl, LVT, wood, laminate, curtains, and blinds.

Each section provides a brief overview of the materials and styles available, aiming to give potential customers an idea of the breadth of their offerings.

• Carpets: “Vast selection in a variety of colours, designs, materials and patterns,” catering to both household and commercial areas. They even mention “ordering totally unique products.”
• Flooring: “Elegant hard-flooring materials” that are “easy to clean and care for,” highlighting durability and competitive pricing.
• Curtains: Emphasizes “custom curtain style” with “skilled seamstresses” and “hand sew each piece of cloth,” underscoring bespoke services.
• Blinds: “Diverse range… to suit any house or business,” with a focus on modern designs and light control.

Expert Fitting and Measurement Services

A significant feature highlighted throughout the site is their professional fitting service.

This is crucial for flooring and window treatments, as proper installation is as important as the product itself.

They explicitly state that their “experts will walk you through every step of the process, including accurately measuring your space” and “install it after you’ve chosen your favourite.”

• In-home Service: They offer delivery and installation in homes, workplaces, or commercial locations within Torquay and Devon.
• Professional Guidance: “Dedicated team on hand to provide professional guidance.”
• Accuracy: Emphasis on “accurately measuring your space.”

Physical Showroom and Customer Interaction

Unlike purely online retailers, Direct-carpets.com directs customers to their physical location.

This allows for a tactile experience, which is invaluable when choosing materials like carpets and fabrics.

• Showroom Access: “Our dedicated warehouse in Torquay is open six days a week and is open to both residential and commercial customers.”
• Samples: “Showing all of our items and offering samples in all categories.”
• Personalized Service: “Specialised and unique house design team is proud to provide a personalised service that clients return to time and time again.”

Direct-carpets.com Pros & Cons

Every service has its strengths and weaknesses.

For Direct-carpets.com, the pros revolve around its local, personalized approach, while the cons stem from its limited online functionality compared to larger e-commerce platforms. Powerus.de Reviews

Pros of Direct-carpets.com

The primary advantages of Direct Carpet & Curtain Supplies are rooted in its business model as a local, experienced retailer with a strong focus on customer service and quality fitting.

• Personalized Service: As a “family-owned and operated company” with “decades of experience,” they emphasize a tailored approach. This is a significant advantage over impersonal online-only retailers, especially for complex purchases like custom curtains or fitted carpets where specific measurements and advice are crucial.
• Expert Installation: They offer professional fitting services, which is paramount for flooring and window treatments. Improper installation can ruin even the highest quality materials. This integrated service saves customers the hassle of finding a separate fitter.
• Physical Showroom: The ability to “browse at your leisure” in their “extensive showroom” and view “samples in all categories” is invaluable. Customers can see and feel the textures, evaluate colors under different lighting, and get a realistic sense of the products before committing. This reduces uncertainty often associated with online purchases.
• Local Convenience: Being based in Torquay, they offer easy access for local residents, free parking, and prompt service within Torquay and the surrounding Devon area. This geographical proximity allows for quicker consultations, measurements, and installations.
• Quality Brands: Their partnership with “leading manufacturers” like Axminster, Wilton, and Tufted indicates a commitment to offering durable and well-regarded products. This provides an assurance of quality to the customer.
• Comprehensive Offerings: Beyond just carpets, they provide hard flooring, curtains, and blinds, making them a one-stop shop for interior soft furnishings and flooring, simplifying the process for customers looking to coordinate elements within their home.
• Direct Contact & Support: Easy access to phone numbers and email for direct inquiries allows for immediate communication and personalized assistance, which can be more efficient than navigating automated online support systems.

Cons of Direct-carpets.com

The drawbacks largely stem from the website’s design and the business model’s inherent limitations for a modern online consumer.

• No Online Purchasing: The most significant con is the complete absence of e-commerce functionality. Customers cannot browse products with prices, add to a cart, or make purchases directly from the website. This requires a physical visit or direct contact for every transaction, which can be inconvenient for those accustomed to instant online shopping.
• Limited Product Visibility Online: While categories are listed, the website lacks extensive product galleries, detailed specifications, or clear pricing information. This makes it difficult for potential customers to get a comprehensive overview of their stock or compare options without making a trip to the showroom.
• Outdated Website Design: The aesthetic and user interface feel somewhat dated. A more modern, visually appealing, and responsive design could enhance the user experience and potentially attract a broader online audience, especially those who prioritize contemporary digital interactions.
• Geographical Limitation: The services are explicitly tied to Torquay and the surrounding Devon area. This is a con for anyone outside this specific region who might be interested in their products or services.
• Lack of Online Reviews/Testimonials: While they claim satisfied customers and emphasize good service, there’s no dedicated section for customer reviews or testimonials on the website itself. This makes it harder for new customers to gauge peer experiences directly from the site.
• No Online Quote System: While they offer a “Book a Quote” button, it typically leads to a contact form or directs users to call. A more integrated online quoting tool, perhaps with rough estimates based on dimensions, could be beneficial.
• Limited Digital Engagement: Beyond basic contact forms, there are no interactive tools, virtual design assistants, or extensive blog content providing advice on flooring or curtain choices. This limits their digital presence and potential for customer engagement beyond basic information dissemination.

Direct-carpets.com Alternatives

Given that Direct-carpets.com is a local, brick-and-mortar business specializing in carpets, flooring, curtains, and blinds with fitting services, alternatives fall into two main categories: other local retailers either independent or national chains and online-only retailers.

Local & Regional Retailers Similar to Direct Carpets & Curtain Supplies

These alternatives offer a similar in-person experience, often with personalized service and professional installation.

• Independent Local Carpet & Flooring Shops: Many towns and cities have their own versions of Direct Carpet & Curtain Supplies – family-owned businesses with showrooms.
  • Pros: Personalized service, local expertise, ability to see and touch products, often flexible with scheduling measurements/fittings.
  • Cons: Limited geographical reach, stock might be smaller than national chains, may not have an extensive online presence.
  • How to Find: A quick Google search for “carpet shops near me,” “flooring retailers Torquay,” or “curtain suppliers Devon.”
• National Flooring & Home Improvement Chains: Larger chains often have showrooms across the country.
  • Examples: Carpetright UK’s largest, Tapi Carpets & Floors, SCS often combine carpets with furniture.
  • Pros: Wide selection, competitive pricing, often offer financing options, established reputation.
  • Cons: Can be less personalized service, fitting might be subcontracted, potential for longer lead times.
• Department Stores with Home Furnishings: Some larger department stores have dedicated sections for carpets, flooring, and window treatments.
  • Examples: John Lewis & Partners known for quality and service, although their range might be more limited.
  • Pros: High-quality products, excellent customer service, often design consultation services.
  • Cons: Generally higher price points, selection may be curated rather than exhaustive.

Online-Only Retailers No Physical Showroom

These alternatives cater to convenience and often offer competitive pricing, but lack the tactile experience and direct personal consultation.

• Online Carpet & Flooring Retailers:
  • Examples: Online Carpets, Best4Flooring, Remland Carpets.
  • Pros: Huge selection, often lower prices due to lower overheads, direct delivery to your door.
  • Cons: Cannot see or feel the product before purchase, responsibility to find your own fitter, color representation online can vary.
• Online Custom Curtain & Blind Retailers:
  • Examples: Blinds Direct, Terry’s Fabrics, Curtains-2-Go.
  • Pros: Custom sizes and styles, wide range of fabrics and designs, convenient ordering from home.
  • Cons: No in-person consultation, measuring errors can be costly, returns can be tricky for custom items.
• General Home Furnishing E-commerce Sites:
  • Examples: Wayfair, Amazon, Etsy for handmade/bespoke items.
  • Pros: Vast selection, competitive pricing, customer reviews for guidance.
  • Cons: Quality can vary significantly, often no installation services, highly generalized, not specialists.

Considering Halal Alternatives for Home Furnishings

While carpets, flooring, curtains, and blinds are generally permissible, the approach to their acquisition and use can align with Islamic principles.

• Focus on Durability and Practicality: Prioritize high-quality, long-lasting materials that are easy to maintain, reducing waste and encouraging mindful consumption. This aligns with avoiding extravagance and valuing resources.
• Modesty in Design for Curtains/Blinds: Opt for designs and fabrics that promote modesty within the home, providing privacy and creating a tranquil environment. Avoid overly flamboyant or distracting patterns if the intention is to maintain simplicity and focus on worship and family.
• Ethical Sourcing: While not explicitly detailed on Direct-carpets.com, when choosing any supplier, inquire about their sourcing practices. Supporting businesses that engage in fair labor practices and environmentally responsible manufacturing is commendable.
• Avoiding Riba Interest-Based Financing: If purchasing on a larger scale, ensure any financing options offered by retailers like installment plans or credit options are free from interest riba. Instead, save up for purchases or explore Sharia-compliant financing where available, although this is less common for typical retail purchases like flooring. Direct-carpets.com does not advertise financing, which defaults to direct payment, aligning with avoiding interest.
• Support Local, Ethical Businesses: Opting for local, family-owned businesses like Direct Carpets & Curtain Supplies, especially if they operate ethically and provide honest service, aligns with supporting community and fair trade.

In summary, for a localized, personalized service with professional fitting, Direct-carpets.com is a strong contender if you are in their service area.

If you prioritize online convenience, budget-friendly options, or a vast selection to browse from home, online retailers are better suited, though they require you to manage fitting yourself.

How to Get a Quote from Direct-carpets.com

Since Direct-carpets.com doesn’t offer online purchasing, getting a quote is the primary way to engage with their services and understand pricing. Wickedcampers.ca Reviews

The website makes it clear that personalized service is their modus operandi, and accurate quotes for carpets, flooring, and custom window treatments typically require specific measurements and consultation.

Steps to Obtain a Quote

Direct-carpets.com provides straightforward methods to get in touch for a quote. They emphasize their team’s readiness to assist.

1. Phone Call: The most direct and probably the quickest method. Their phone number, 01803 613612, is prominently displayed on almost every page, including the header and footer.
   • Benefit: Allows for immediate discussion of your needs, questions, and scheduling. You can verbally convey your requirements, and they can offer initial guidance.
   • Preparation: Have an idea of the room dimensions, type of flooring/curtains you’re interested in e.g., carpet, LVT, blackout curtains, and any specific design preferences.
2. Email: They provide an email address: [email protected].
   • Benefit: Suitable for non-urgent inquiries, or if you prefer to lay out your requirements in detail, attach any photos of your space, or list specific product types you’ve seen on their site or elsewhere.
   • Content: Include your name, contact number, location, the type of product you’re interested in, rough measurements, and any specific questions you have.
3. Contact Form: There’s a “Contact Us Today” section and a “Book a Quote” button on their website. Clicking these usually leads to a simple contact form where you can submit your details and message.
   • Benefit: Convenient for sending an initial inquiry without needing to open your email client or make a call immediately.
   • Response Time: Expect a response within their business hours.
4. Visit Their Showroom: For a comprehensive quote and to see product samples, a visit to their warehouse is highly recommended.
   • Address: Unit 1, Eagle Court, Woodland Road, Torquay, Devon TQ2 7AT.
   • Benefit: You can physically inspect materials, discuss options with their “specialised and unique house design team,” and they can help you narrow down choices. They also offer “free parking.” This is often the best way to get the most accurate quote as they can assess your needs directly.

What to Expect During the Quote Process

For flooring and curtains, a precise quote often involves an on-site visit for accurate measurements.

• Initial Discussion: Whether by phone or email, you’ll likely have an initial discussion about your general requirements e.g., “I need a carpet for a living room of approximately 4×5 meters,” or “I’m looking for blackout blinds for three windows”.
• Measurement Appointment: For accurate carpet and flooring quotes, especially for fitting, they will usually schedule a free, no-obligation measurement appointment at your home or commercial location. This ensures they account for all angles, doorways, and any wastage, providing a precise material and labor cost.
• Material Selection: You’ll choose your desired materials, colors, and patterns. This is where a showroom visit truly shines.
• Detailed Breakdown: The quote should include:
  • Cost of materials carpet, underlay, grippers, adhesive, etc. / fabric, lining, tracks, etc..
  • Cost of fitting/installation.
  • Any additional services e.g., old flooring uplift and disposal, moving furniture, subfloor preparation.
  • VAT Value Added Tax if applicable.
• No Obligation: The website implies a no-pressure approach, stating, “We are confident that with competitive pricing and high-quality products… we’ll be able to find the perfect fit for you.”

Given that Direct-carpets.com focuses on personalized service and professional installation, their quoting process is designed to be thorough, ensuring you get an accurate price for a tailored solution rather than a generic online estimate.

Direct-carpets.com vs. Competitors

When evaluating Direct-carpets.com against its competitors, it’s crucial to understand their niche: a local, established, service-oriented business in Torquay.

They aren’t trying to compete with national online giants on sheer volume or rock-bottom prices, but rather on personalized service, local expertise, and professional installation.

Direct-carpets.com’s Core Strengths

Their competitive edge lies in the combination of these factors:

• Personalized, Local Service: This is their standout feature. Unlike large chains or online retailers, Direct Carpets & Curtain Supplies offers a direct, personal touch. They emphasize their “specialised and unique house design team” and “decades of experience,” implying that you’re dealing with knowledgeable individuals who understand the local market and customer needs. This can be invaluable for bespoke solutions or complex installations.
  • Data Point: In a recent survey by Clutch, 70% of consumers reported that high-quality customer service made them more likely to make a repeat purchase.
• Integrated Supply & Fit: They handle both the supply of materials and the professional installation. This streamlines the process for the customer, eliminating the hassle of sourcing a fitter separately, which can be a significant advantage. Many online-only retailers only sell the product, leaving installation to the customer.
• Physical Showroom with Samples: The ability to visit a warehouse, see “all of our items and offering samples in all categories,” allows customers to make informed decisions based on tactile experience, which is impossible with online-only competitors. This reduces the risk of dissatisfaction often associated with online purchases where colors and textures can be misleading.
• Local Reputation & Trust: Being a “family-owned and operated company” deeply embedded in the Torquay and Devon community suggests a long-standing reputation built on trust and word-of-mouth. Local businesses often rely heavily on repeat customers and positive local reviews.

How Direct-carpets.com Stacks Up Against:

1. National Chain Competitors e.g., Carpetright, Tapi Carpets & Floors

• Selection: National chains often have a broader, more diverse inventory due to their scale. Direct-carpets.com, while claiming “vast selection,” might not match the sheer volume of choices.
• Pricing: Chains can sometimes offer aggressive promotional pricing due to bulk purchasing. Direct-carpets.com states “competitively priced,” but their value might be in the service package rather than just the material cost.
• Convenience: Chains have multiple locations. Direct-carpets.com is one location in Torquay.
• Service: While chains have trained staff, the personalized, “family-owned” feel of Direct-carpets.com might appeal more to those seeking a dedicated, consistent point of contact. Fitting quality can vary with chains, as it’s often subcontracted, whereas Direct-carpets.com suggests in-house expertise.

2. Online-Only Retailers e.g., Online Carpets, Blinds Direct

• Price: Online retailers often have lower overheads, which can translate to cheaper material prices.
• Convenience Browsing/Ordering: Online sites allow 24/7 browsing and ordering from anywhere. Direct-carpets.com requires a visit or contact for details.
• Product Visuals: Online sites typically have extensive product photos, virtual room visualizers, and detailed specifications. Direct-carpets.com has limited online visuals.
• Service & Fitting: This is Direct-carpets.com’s major advantage. Online retailers rarely offer fitting. customers must find and hire their own installers, adding another layer of complexity and cost. Errors in online measuring can be costly with custom items.
• Risk: Buying online without seeing samples can lead to disappointment regarding color, texture, or quality. Direct-carpets.com mitigates this with its showroom.

3. Other Local Independent Competitors

• This is where the competition is most direct. Direct-carpets.com differentiates itself by highlighting its “decades of experience,” “skilled seamstresses,” and strong local reputation. Their specific mention of working with top brands like Axminster, Wilton, and Tufted also positions them as a quality provider. The key differentiator here will often be the specific experience and customer service each independent shop provides.

The Value Proposition

Direct-carpets.com’s value proposition isn’t about being the cheapest or having the largest online catalog. It’s about:

• Reliability: An established local business you can trust.
• Expertise: Knowledgeable staff for advice and accurate measurements.
• Convenience Local: A one-stop shop for supply and professional installation.
• Peace of Mind: Seeing products in person and having experts manage the entire process.

For customers in Torquay and Devon who prioritize a hands-on approach, professional installation, and personalized customer service over purely online convenience or rock-bottom prices, Direct-carpets.com presents a compelling alternative to larger, less personal options.

Direct-carpets.com Pricing

Direct-carpets.com does not display specific product pricing on their website. Carruslearn.com Reviews

This is a common practice for businesses that offer customized solutions, professional installation, and a wide range of products with varying specifications.

Pricing for carpets, flooring, curtains, and blinds is highly dependent on several factors, which necessitates a personalized quote.

Factors Influencing Pricing

The cost of your purchase from Direct Carpets & Curtain Supplies will be determined by a combination of the following elements:

1. Product Type:
   • Carpets: Prices vary greatly based on material wool, synthetic, blend, pile type cut, loop, Saxony, Berber, density, brand e.g., Axminster, Wilton, and quality grade. A high-quality wool carpet will be significantly more expensive per square meter than a basic synthetic one.
   • Hard Flooring: Vinyl, LVT Luxury Vinyl Tile, wood, and laminate all have different price points. Solid wood flooring is typically the most expensive, followed by engineered wood, then LVT, laminate, and finally sheet vinyl. Material thickness, wear layers, and brand also play a role.
   • Curtains: Fabric choice silk, linen, cotton, velvet, lining type standard, thermal, blackout, heading style pencil pleat, eyelet, pinch pleat, and whether they are ready-made or custom-made will impact the price. Custom-made curtains, especially hand-sewn ones as offered by Direct Carpets, will be priced higher due to labor and bespoke design.
   • Blinds: Material wood, aluminum, fabric, style roller, vertical, Venetian, Roman, pleated, and operating mechanism manual, cordless, motorized all affect the cost.
2. Quantity/Area: The larger the area to be covered for flooring or the more windows/larger dimensions for curtains/blinds, the higher the overall material cost. Pricing is usually calculated per square meter for flooring or per linear meter/width for curtains/blinds.
3. Installation/Fitting Costs:
   • Flooring: This includes labor for cutting, laying, and securing the chosen material. Additional costs may arise for underlay, grippers, door bars, adhesives, subfloor preparation leveling, damp proofing, uplift and disposal of old flooring, or moving furniture.
   • Curtains/Blinds: This involves measuring, fitting tracks/poles, and hanging the window treatments. Complex window shapes or high ceilings might incur extra charges.
4. Additional Features/Customization:
   • Unique Products: For carpets, they mention the option of “ordering totally unique products,” which would naturally come at a premium.
   • Bespoke Curtains: Their emphasis on “skilled seamstresses will delicately hand sew each piece of cloth” for custom curtains indicates a premium service.
   • Accessories: This could include poles, tracks, tie-backs, or specialized cleaning/maintenance products.
5. Brand: As they stock “leading manufacturers,” the brand name itself can influence the price. Premium brands often use higher quality materials and construction methods.

How to Get Pricing Information

Since online pricing isn’t available, the only way to get accurate cost information is through their direct quote process, as discussed in the “How to Get a Quote” section.

• Initial Estimates: When you call or email, they may be able to provide a rough estimate based on your initial descriptions and approximate measurements. However, these will be provisional.
• Showroom Visit: Visiting their showroom allows you to see different price ranges for various products and discuss your budget directly with their staff.
• On-Site Measurement & Detailed Quote: For precise pricing, especially for fitting, an on-site measurement is almost always necessary. This allows their team to account for all variables specific to your space, providing a comprehensive and accurate quotation that includes both materials and labor.

In essence, Direct-carpets.com operates on a bespoke pricing model, where each project is individually quoted based on the specific product, quantity, and services required.

This approach ensures transparency and accuracy for the customer, reflecting the tailored nature of their offerings.

How to Work with Direct-carpets.com

Working with Direct-carpets.com, or Direct Carpet & Curtain Supplies, is a personalized process designed to ensure you get the right products and professional installation for your home or business in the Torquay and Devon area.

Since they don’t offer online purchasing, the process is hands-on and consultative.

Step-by-Step Engagement

1. Initial Inquiry & Research:

   • Browse their Website: Start by exploring Direct-carpets.com to understand their range of products carpets, hard flooring, curtains, blinds and services supply and fitting.
   • Identify Your Needs: Consider what kind of flooring or window treatment you need, the room it’s for, your approximate budget, and any style preferences e.g., color, material, pattern.
   • Gather Rough Measurements: While they’ll do precise measurements later, having approximate dimensions of your rooms or windows will help in initial discussions.
   • Contact Them: Use their prominent phone number 01803 613612, email [email protected], or the “Book a Quote” contact form on their website to make initial contact. You can express your interest and ask any preliminary questions.

2. Showroom Visit Highly Recommended: Sipay.es Reviews

   • Location: Head to their warehouse at Unit 1, Eagle Court, Woodland Road, Torquay, Devon TQ2 7AT. They offer free parking.
   • Experience: This is where you can truly appreciate the products. You’ll be able to:
     • See and Feel Samples: Touch different carpet textures, feel the quality of various flooring materials vinyl, LVT, wood, laminate, and examine curtain fabrics. This is crucial as colors and textures can look different online.
     • Discuss Options with Experts: Their “specialised and unique house design team” can provide personalized advice based on your style, practical needs e.g., durability, ease of cleaning, and budget. They can guide you through the vast selection.
     • Get Initial Advice: Discuss potential choices and get a clearer understanding of what might work best for your space.

3. On-Site Measurement Appointment:

   • Scheduling: After your initial discussion or showroom visit, if you’re interested in proceeding, they will schedule a convenient time for their experts to visit your property.
   • Accuracy: This step is vital for accurate quoting and flawless installation. Their team will “accurately measuring your space to ensure you get a carpet you’ll love” or correctly sized curtains/blinds. They account for all angles, doorways, and wastage.
   • Consultation: This visit also serves as a final consultation, where you can confirm your product choices and discuss any specific installation requirements or challenges.

4. Receive Your Detailed Quote:

   • Based on your chosen products and the precise measurements, they will provide a comprehensive quote. This will include the cost of materials, professional fitting/installation, and any additional services e.g., uplift of old flooring, subfloor preparation.
   • Review and Clarify: Take time to review the quote. Don’t hesitate to ask for clarification on any line item or discuss alternatives if the quote exceeds your budget.

5. Order Placement & Scheduling Installation:

   • Accept Quote: Once you’re satisfied with the quote, you’ll formally accept it and place your order.
   • Payment: Discuss payment terms and deposit requirements.
   • Schedule Installation: They will then schedule a date for the delivery of materials and the professional installation by their team. Their mention that “All of our products may be delivered and installed in your home, workplace, or commercial location anywhere in Torquay and the surrounding Devon area” highlights their integrated service.

6. Installation & Completion:

   • Professional Fitting: Their expert team will carry out the installation efficiently and to a high standard, ensuring your new carpets, flooring, curtains, or blinds are perfectly fitted.
   • Post-Installation: Once completed, inspect the work to ensure everything meets your expectations.

By following these steps, you can leverage Direct-carpets.com’s local expertise and comprehensive service to enhance your home or commercial space with new flooring or window treatments.

The process is built around direct communication and personalized attention, which can be a significant advantage for those seeking tailored solutions.

Frequently Asked Questions

What is Direct-carpets.com?

Direct-carpets.com is the online presence for Direct Carpet & Curtain Supplies, a physical, family-owned business located in Torquay, Devon, specializing in the supply and professional fitting of carpets, hard flooring vinyl, LVT, wood, laminate, curtains, and blinds for residential and commercial customers.

Where is Direct Carpet & Curtain Supplies located?

Direct Carpet & Curtain Supplies is located at Unit 1, Eagle Court, Woodland Road, Torquay, Devon TQ2 7AT.

They also have a dedicated warehouse/showroom at this address.

What services does Direct-carpets.com offer?

Direct-carpets.com Direct Carpet & Curtain Supplies offers a comprehensive range of services including the supply of a wide selection of carpets, vinyl, LVT, wood, laminate flooring, custom curtains, and blinds. Audiovideo.lt Reviews

They also provide professional measurement and fitting services for all their products in homes and commercial properties.

Does Direct-carpets.com offer online purchasing?

No, Direct-carpets.com does not offer online purchasing directly from their website.

Their site serves as an informational hub to showcase products and services, encouraging customers to contact them or visit their showroom for personalized service and quotes.

How can I get a quote from Direct-carpets.com?

You can get a quote by calling them at 01803 613612, emailing [email protected], submitting an inquiry via their “Book a Quote” contact form on the website, or by visiting their showroom in Torquay.

For accurate flooring and custom curtain quotes, an on-site measurement is usually required.

What types of carpets do they supply?

They supply a vast selection of carpets in various colors, designs, materials, and patterns suitable for both household and commercial areas.

They also offer the option for “totally unique products” tailored to individual tastes.

Do they offer hard flooring options?

Yes, they offer a range of elegant hard-flooring materials including vinyl, LVT Luxury Vinyl Tile, wood, and laminate, highlighting their durability and ease of maintenance.

Can I get custom curtains from Direct-carpets.com?

Yes, they specialize in custom curtain styles.

Their team of skilled seamstresses hand-sews each piece of cloth to ensure unique and high-standard finished products tailored to your preferences. Jrlighting.co.uk Reviews

Do they fit the products they supply?

Yes, Direct Carpet & Curtain Supplies prides itself on providing professional fitting services for all the carpets, flooring, curtains, and blinds they supply.

They emphasize accurate measurements and expert installation.

What areas does Direct-carpets.com serve?

They serve Torquay and the surrounding Devon area for all their product deliveries and installation services.

Are they a local business?

Yes, Direct Carpet & Curtain Supplies is highlighted as a “family-owned and operated company” based in Torquay, Devon, with decades of local experience.

Do they work with specific carpet brands?

Yes, they are proud to offer and install carpets and flooring from the majority of the industry’s top brands, including well-known names like Axminster, Wilton, and Tufted.

Is there a physical showroom I can visit?

Yes, they have an extensive showroom located at their warehouse in Torquay, Unit 1, Eagle Court, Woodland Road, Torquay, Devon TQ2 7AT, which is open six days a week for residential and commercial customers.

Can I get samples of their products?

Yes, their showroom displays all their items and offers samples in all categories, allowing you to see and feel the products before making a decision.

Do they offer commercial flooring or window treatment services?

Yes, their expertise extends to commercial carpets and flooring, as well as blinds suitable for businesses, indicating they can assist with any type of building.

How experienced is their team?

The website states that their team has “decades of experience” and “over six decades” of combined knowledge, ensuring high-quality results and personalized service.

Do they offer design consultation?

While not explicitly called “design consultation,” their “specialised and unique house design team” provides a personalized service and professional guidance to help clients find the perfect fit, which functions as a form of design assistance. Silenceban.store Reviews

What are their business hours for the showroom?

The website states their dedicated warehouse in Torquay is “open six days a week,” implying they are open Monday through Saturday, though specific hours aren’t detailed on the main page. It’s best to call and confirm.

What is their contact email address?

Their contact email address is [email protected].

Do they offer free parking at their showroom?

Yes, they mention having “free parking” at their extensive showroom, making it convenient for visitors.