Dgslimited.biz Review

Based on looking at the website, Dgslimited.biz appears to be a legitimate local service provider specializing in drainage and groundwork services in the North East of England.

The site outlines a clear range of services, contact information, and emphasizes customer satisfaction, which are all positive indicators.

However, like any online presence, a thorough review is always wise.

Here’s an overall review summary:

• Overall Legitimacy: Appears legitimate for a local service business.
• Services Offered: Drainage, Groundworks, Septic Tank Installations, EV Charger Electrical/Groundwork, Driveways/Walkways/Patios.
• Geographic Focus: North East England.
• Customer Service Claims: 24/7 emergency call-out, price beat guarantee, focus on customer relations.
• Transparency: Provides company registration details, physical address, multiple contact numbers, and email.
• Online Presence: Links to Facebook, boasts 100+ outstanding reviews 4.8/5 rating based on Yell, FreeIndex, Bark.
• Payment Methods: Accepts cash and card payments.
• Certifications/Associations: Alcumus SafeContractor Approved.
• Website Design: Professional, clear navigation, includes essential legal pages Terms & Conditions, Privacy Policy, Cookie Policy, GDPR Statement.

The website for DGS Limited dgslimited.biz presents itself as a professional and customer-focused local business.

They highlight their commitment to beating competitors’ quotes and providing personalized service, a stark contrast to larger national chains.

They emphasize their team’s experience and qualifications, along with a dedication to cost-effectiveness and customer satisfaction, primarily driven by word-of-mouth and online reviews.

The services offered, from drain unblocking and CCTV inspections to septic tank installations and groundworks for EV chargers, are clearly detailed.

This directness and focus on practical, essential services indicate a reliable operation, aligning with principles of honest trade and beneficial work.

Best Alternatives for Home and Business Services

Here are some categories and alternative ethical providers or methods to find them, focusing on reliable, transparent, and ethically sound operations that align with Islamic principles of fair dealing and beneficial service:

• Local Tradesmen Networks:
  • Product: Trustmark-registered tradesmen
  • Key Features: Government-endorsed quality scheme, strict vetting process, consumer protection.
  • Price: Varies by service. usually quoted per job.
  • Pros: High reliability, professional standards, recourse for issues, supports local economy.
  • Cons: Availability can vary by region, may require more effort to find specific trades.
• General Home Services Platforms:
  • Product: Angi formerly Angie’s List
  • Key Features: Connects users with local professionals for various home services, verified reviews, booking tools.
  • Price: Varies by service. some services have flat fees, others are quote-based.
  • Pros: Wide range of services, large network of professionals, user reviews for vetting.
  • Cons: Quality can vary depending on the specific pro, membership fees for certain features.
• Professional Plumbing & Drainage Services:
  • Product: Roto-Rooter
  • Key Features: Well-established national chain for plumbing, drain cleaning, and water cleanup. 24/7 service.
  • Price: Varies by service and complexity. often quoted after initial assessment.
  • Pros: Reputable brand, widespread availability, emergency services, trained technicians.
  • Cons: Can be more expensive than local independent contractors, less personalized service.
• Groundworks & Construction Support:
  • Product: Associated General Contractors of America AGC for finding qualified contractors
  • Key Features: Industry association for construction professionals, focuses on safety, quality, and ethics.
  • Price: Varies by project scope.
  • Pros: Connects with highly qualified and ethical construction companies, supports industry standards.
  • Cons: Primarily for larger-scale projects, not direct consumer service booking.
• Septic System Specialists:
  • Product: National Onsite Wastewater Recycling Association NOWRA resource for locating certified professionals
  • Key Features: Provides educational resources and a directory of certified septic system professionals.
  • Price: Varies by service. septic tank installations and maintenance are significant investments.
  • Pros: Connects with specialists knowledgeable in compliance and best practices, ensures proper system function.
  • Cons: Focuses on a very specific niche, directory might not cover all local providers.
• Electrical Vehicle EV Charger Installation:
  • Product: ChargePoint for residential EV charging solutions and installation support
  • Key Features: Offers smart home charging stations and connects users with certified installers.
  • Price: Varies by charger model and installation complexity typically £500-£1500+ for unit and installation.
  • Pros: Reputable brand in EV charging, smart features, professional installation guidance.
  • Cons: Installation costs can be high, requires coordination with a qualified electrician.
• General Maintenance & Repair Services:
  • Product: Handy for booking handyman services
  • Key Features: Platform for booking various home services like cleaning, handyman tasks, and minor repairs.
  • Price: Hourly rates or fixed prices for specific tasks.
  • Pros: Convenient online booking, wide range of small services, vetted professionals.
  • Cons: Quality can vary by individual professional, mainly for smaller jobs rather than complex groundworks.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Dgslimited.biz Review & First Look

Based on a thorough examination of dgslimited.biz, the website presents itself as a professional and reliable local service provider for drainage and groundwork needs in the North East of England.

Their homepage immediately provides essential contact information, including phone numbers and a promise of a free, 24/7 emergency call-out service, which is a significant plus for urgent issues.

This focus on accessibility and immediate support is crucial in the services they offer, where delays can lead to costly and unpleasant problems.

The site clearly articulates its value proposition: “We guarantee to beat any quote and our aim is to provide the best service at the lowest cost in your local area.” This bold claim, coupled with a focus on local expertise over national chains, resonates with customers looking for personalized and affordable solutions. They highlight their average prices being “more than half of the price Dyno or Local Heroes would charge,” which is a compelling differentiator in a competitive market. Furthermore, the emphasis on building “good customer relations” and remembering client specifics like which plants not to dig up shows a dedication to a tailored experience often missing from larger corporations. This personalized touch aligns with ethical business practices, fostering trust and long-term relationships rather than mere transactional interactions.

Key Observations from the First Look:

• Transparency in Contact: Multiple phone numbers 0191 300 3084, 01325 520 669, 07415 393 050 and an email address [email protected] are prominently displayed, suggesting ease of communication.
• Service Area Clarity: They explicitly state “North East England” and list a comprehensive array of towns and cities they serve, leaving no ambiguity about their operational zone. This regional focus is a hallmark of many legitimate local businesses.
• Commitment to Customer Satisfaction: The recurring theme of ensuring customers are “happy” and their reliance on “word of mouth and our reviews online” for recommendations underscores a service-oriented approach.
• Professional Affiliations: Mention of “Alcumus SafeContractor Approved” adds a layer of credibility, indicating adherence to certain safety and quality standards within the industry.
• Digital Presence Links: A direct link to their Facebook page provides an avenue for further customer interaction and potentially more recent updates or visual examples of their work.

Initial Impressions of dgslimited.biz

The website immediately conveys professionalism through its clean layout and direct language.

There are no flashing ads or misleading pop-ups, which can often be red flags for less reputable sites.

The consistent branding and clear presentation of services instill confidence.

Understanding Their Business Model

Dgslimited.biz operates as a traditional service-based business.

Their model relies on direct customer engagement phone calls, quotes, on-site service delivery, and building a local reputation. Run2airport.com Review

This contrasts sharply with online-only businesses or those relying heavily on subscriptions or complex digital products.

Geographical Service Area

The website explicitly lists dozens of towns and cities within the North East, from Blackhall to Middlesbrough, ensuring potential customers can quickly verify if their location is covered.

This detailed listing is a strong indicator of a focused and organized local operation.

Dgslimited.biz Services & Expertise

Dgslimited.biz outlines a clear and comprehensive suite of services, primarily centered around drainage, groundworks, and related property maintenance.

The detail provided for each service indicates a depth of expertise, aiming to educate potential clients on why certain issues occur and how best to prevent them.

This approach, offering advice and preventative measures, goes beyond mere transactional fixes and speaks to a commitment to genuine problem-solving.

Their service categories are distinct yet interconnected, suggesting a holistic capability for property owners and businesses.

The emphasis on having an “experienced, qualified & certified professionals” team, equipped with “all of the latest equipment,” is crucial for trust in this industry, where precision and proper execution are paramount to prevent further damage and ensure long-term solutions.

Primary Service Areas:

• Drainage Services: From simple unblocking to complex investigations using CCTV.
• Groundworks: First-phase construction, foundations, and site preparation.
• Septic Tank Installations: Compliance and new system installations.
• EV Charger Electrical & Groundwork: Support for electric vehicle charging point infrastructure.
• Driveways, Walkways & Patios: Paving and landscaping designs.

Detailed Look at Drainage Services

The website highlights the urgency of drainage problems, stating they “are on hand to fix any drainage issues you have, and to provide information about why the problem occurred in the first place and how best to prevent further issues in the future.” This preventative and educational stance is a strong ethical positive. Adminrdp.com Review

• Blocked Drains, Sinks, Toilets: This is presented as one of their “most common services,” addressing common household and commercial issues. They emphasize quick response and effective clearing.
• CCTV Drain Inspection: This advanced service demonstrates a commitment to precise diagnosis. Instead of “digging up drainage for no reason,” they use camera technology to pinpoint blockages, which is cost-effective and less disruptive for the client.
• High-Pressure Drain Jetting: Described as a solution for “bad smell coming from your drains or a build up of grime,” this service uses high-pressure water to clean and clear drains, a professional method far superior to household chemicals.

Groundworks Capabilities

Dgslimited.biz positions its groundworks services as essential for the “first-phase of the construction process.” Their ability to “undertake all aspects of work to a formation level” implies readiness for both residential and commercial projects.

• Comprehensive Scope: They claim to handle “all aspects of work to a formation level,” from initial site clearance to foundation preparation, which is vital for new builds and extensions.
• Qualified Team: Reiteration that “all of our team are fully qualified” is a fundamental requirement for civil engineering and construction-related tasks, ensuring safety and adherence to building codes.

Septic Tank Expertise

The website specifically addresses the “2020 compliant” septic tank regulations, showing their awareness of current environmental and legal standards.

This is a critical point for property owners, as non-compliance can lead to significant fines.

• Regulatory Compliance: Their emphasis on ensuring septic tanks meet the 1st January 2020 regulations no discharge to watercourse or non-drainage field soakaway demonstrates responsible and up-to-date practice.
• Installation of Quality Systems: They are “expert installers of the highest quality sewage treatment plants and septic tanks,” suggesting a focus on durable and efficient solutions.

EV Charger Electrical & Groundwork

This service shows an adaptation to modern needs, reflecting the increasing adoption of electric vehicles.

It’s a niche but growing area that requires specific electrical and groundwork skills.

• Integrated Solution: They offer both the “electrical work required to install an EV charger point and complete the groundwork required for installation,” providing a convenient, all-in-one solution for homeowners and businesses.
• Flexibility: Mention of installing “pre-wired units” and assisting with various installation scenarios single socket, limited space indicates adaptability to diverse client needs.

Dgslimited.biz Pros & Cons

When evaluating a service provider like Dgslimited.biz, it’s essential to weigh the advantages against any potential drawbacks.

Based on the information presented on their website, there are several compelling reasons to consider their services, alongside some aspects that are inherent to their business model or might require further inquiry.

The website heavily emphasizes their strengths, particularly their customer-centric approach and competitive pricing.

However, a balanced view acknowledges that even the best local businesses have certain limitations compared to, say, a sprawling national corporation, though these are often offset by the benefits they provide.

Pros of Dgslimited.biz

• Local Expertise & Personalized Service: The website strongly positions DGS Limited as a local business deeply rooted in the North East. They highlight the personal touch, remembering specific client details and fostering long-term relationships, unlike “national companies like Dyno and Local Heroes.” This local knowledge can be invaluable for understanding regional regulations, ground conditions, and specific community needs.
  • Benefit: Enhanced customer relations, tailored solutions, and potentially faster response times due to proximity.
• Competitive Pricing: A bold claim to “guarantee to beat any quote” and average prices being “more than half of the price Dyno or Local Heroes would charge” is a significant advantage. This can lead to substantial savings for customers, making essential services more accessible.
  • Benefit: Cost-effectiveness without compromising on service quality, as implied by their positive reviews.
• 24/7 Emergency Service: Offering “FREE emergency call out 24/7, 365 days a year” is a critical feature for drainage and groundworks, where emergencies can arise at any time and cause significant damage. This round-the-clock availability provides immense peace of mind.
  • Benefit: Immediate response to urgent issues, minimizing potential damage and disruption.
• Strong Customer Testimonials & Reviews: The website proudly displays numerous positive testimonials and states a “Rated 4.8/5 based on 106 reviews from Yell, FreeIndex, Bark and more.” This social proof is a powerful indicator of customer satisfaction and reliable service.
  • Benefit: Builds trust and credibility, providing confidence in their workmanship and customer handling.
• Experienced & Qualified Team: The repeated assertion that their team consists of “experienced, qualified & certified professionals” with “many years of experience within the industry” ensures clients that their work will be handled by competent individuals.
  • Benefit: High-quality workmanship, adherence to industry standards, and effective problem-solving.
• Comprehensive Service Range: They offer a wide array of services from basic drain unblocking to complex septic tank installations, groundworks for construction, and even EV charger groundwork. This broad capability means clients can often rely on one company for multiple needs.
  • Benefit: Convenience and efficiency, as there’s no need to coordinate with multiple contractors for related jobs.
• Transparency in Company Information: The website provides their registered office address, company number 10927591, and multiple contact numbers and email. This level of transparency is a strong sign of a legitimate and accountable business.
  • Benefit: Builds trust and allows for verification of their business registration.
• Professional Affiliations: Being “Alcumus SafeContractor Approved” indicates adherence to health and safety standards, which is vital in a physically demanding and potentially hazardous industry.
  • Benefit: Assurance of safe working practices and professional conduct.

Cons of Dgslimited.biz

• Geographic Limitation: While being a local business is a pro for those within their service area, it’s a con for anyone outside the North East of England. Their services are explicitly confined to this region.
  • Limitation: Not accessible to a national or international audience.
• Reliance on Website-Provided Information: As with any business reviewed solely through its website, the information presented is self-reported. While the testimonials and certifications add credibility, independent verification of all claims e.g., “beat any quote” guarantee specifics would be ideal.
  • Limitation: Requires a degree of trust in the accuracy and completeness of self-published content.
• No Online Booking/Pricing: The site encourages phone calls for quotes and emergencies. While this ensures personalized service, it lacks the instant booking convenience or transparent online pricing some modern consumers prefer for simpler services.
  • Limitation: Less convenient for those who prefer digital transactions and upfront pricing comparisons without direct interaction.
• Dependence on Local Reputation: While their local focus is a strength, it also means their growth and customer base are heavily dependent on local word-of-mouth and regional online reviews. For a national presence, this model would be insufficient.
  • Limitation: Scalability constraints, though this is by design for a local business.
• Limited Public Data Beyond Testimonials: While they mention reviews from Yell, FreeIndex, and Bark, direct links to these external review sites for verification are not immediately prominent on the homepage. Users would need to navigate to those platforms independently to confirm the 4.8/5 rating and read all 106 reviews.
  • Limitation: Requires extra steps for full external validation of review claims.

Dgslimited.biz Alternatives

While DGS Limited appears to be a strong local contender in the North East of England, various national and specialized services exist that offer similar or complementary solutions. Herbistryclinic.com Review

The key is to find providers who operate ethically, transparently, and offer a clear value proposition, consistent with principles of integrity and fair dealing.

Here’s a breakdown of ethical alternatives, focusing on different aspects of what Dgslimited.biz provides:

1. National Plumbing & Drain Cleaning Chains

• Description: These are larger companies with a national presence, offering standardized services for plumbing, drain cleaning, and often water damage restoration. They typically have a large fleet and 24/7 availability across wide areas.
• Examples:
  • Roto-Rooter
  • Drain Doctor UK specific
• Key Features: Wide coverage, standardized pricing, professional equipment, trained technicians, often offer emergency services.
• Pros: Reliability, rapid response times due to scale, corporate backing for guarantees.
• Cons: Can be more expensive than independent local businesses, less personalized service, potentially less flexible on pricing.

2. General Contractor & Groundworks Firms

• Description: Companies specializing in larger construction projects, site preparation, foundations, and landscaping. These firms often work on both residential and commercial scales, providing comprehensive groundwork solutions.
  • Search for “general contractors” or “groundworks companies” in your local area through reputable directories like Houzz or via professional associations like the Associated General Contractors of America AGC.
• Key Features: Expertise in structural integrity, heavy machinery operation, project management for complex outdoor works.
• Pros: Capable of handling large-scale projects, often licensed and insured, strong project management skills.
• Cons: May not take on small repair jobs, can be more expensive, require detailed project planning and contracts.

3. Septic System Installation & Maintenance Specialists

• Description: Businesses dedicated specifically to the design, installation, maintenance, and repair of septic tanks and wastewater treatment systems. They are knowledgeable about local regulations and environmental compliance.
  • Find local specialists through the National Onsite Wastewater Recycling Association NOWRA in the US or similar national associations in the UK.
  • Local search for “septic tank services “.
• Key Features: Specialized knowledge of wastewater systems, regulatory compliance, permit assistance.
• Pros: Deep expertise in a critical and often complex area, ensures long-term system health and compliance.
• Cons: Very niche service, may not offer broader drainage or groundwork services.

4. EV Charger Installers Specialized Electricians

• Description: Licensed electricians who specialize in the installation of electric vehicle charging points for homes and businesses. This often involves understanding electrical infrastructure upgrades and coordination with utility providers.
  • Qmerit Connects EV owners with certified installers
  • Local search for “EV charger installation ” or consult with reputable electrical contractors.
• Key Features: Electrical code compliance, safety protocols, expertise in EV charging technology.
• Pros: Ensures safe and compliant installation, proper functioning of charging equipment, can advise on optimal setup.
• Cons: Focused purely on electrical installation, may not handle associated groundwork though some might offer it.

5. Local Handyman & Property Maintenance Services

• Description: Individual handymen or small local businesses offering a variety of repair, maintenance, and minor improvement services for residential and sometimes commercial properties.
  • TaskRabbit for smaller tasks
  • Local search for “handyman services” or “property maintenance” in your neighborhood.
• Key Features: Versatility, flexibility, often more affordable for small jobs.
• Pros: Convenient for minor repairs and odd jobs, personalized service, good for recurring maintenance.
• Cons: May not have the specialized equipment or expertise for complex drainage or groundworks, variable quality depending on the individual.

6. Landscaping & Paving Companies

• Description: Businesses that specialize in outdoor hardscaping, including driveways, walkways, patios, and other paved surfaces. They combine design aesthetics with practical construction.
  • Search for “landscaping and paving companies” or “driveway installers” in your local area.
  • Directories like Checkatrade UK or HomeAdvisor US.
• Key Features: Design expertise, material selection knowledge, outdoor construction skills.
• Pros: Creates aesthetically pleasing and functional outdoor spaces, enhances property value.
• Cons: Niche focus on aesthetics and hardscaping, might not handle underground drainage issues.

Choosing an alternative depends on the specific service needed, geographic location, budget, and preference for local vs. national providers.

Always prioritize transparency, clear communication, and verified credentials, ensuring the chosen service provider aligns with ethical business practices.

How to Engage with Dgslimited.biz Services

Unlike online subscriptions with automated sign-ups, securing their services involves a personalized interaction, allowing for a thorough discussion of needs and expectations.

This direct approach can be beneficial for complex issues like drainage or groundworks, where a visual assessment or detailed conversation is often necessary before a quote can be provided.

The website emphasizes “FREE Quote” and “FREE emergency call out 24/7, 365 days a year,” signaling a low barrier to initial inquiry. This encourages potential customers to reach out without immediate financial commitment, which is a trust-building mechanism.

Steps to Engage with Dgslimited.biz:

1. Identify Your Service Need: Clearly define the issue or project you require assistance with e.g., blocked drain, septic tank installation, new driveway, EV charger groundwork.
2. Contact Them Directly:
   • Phone: Call one of their provided numbers 0191 300 3084, 01325 520 669, 07415 393 050. This is likely the quickest method, especially for emergencies.
   • Email: Send an inquiry to [email protected]. This is suitable for non-urgent inquiries or when you need to provide detailed information or photos.
   • Online Quote Form: The website mentions a “FREE Quote” link, which likely leads to an online inquiry form https://dgslimited.biz/quote.html. This is a convenient way to submit initial details.
3. Describe Your Issue/Project: Be as detailed as possible when you contact them. Explain the problem, its symptoms, when it started, and any relevant history. For projects, outline your vision, scope, and any specific requirements.
4. Schedule a Site Visit/Consultation if necessary: For complex drainage issues, groundworks, or installations, they will likely need to conduct a free, no-obligation site visit to assess the situation properly before providing an accurate quote.
5. Receive Your Quotation: After assessment, they will provide a free, no-obligation quotation. The website states they “guarantee to beat any quote,” so this is the stage to compare their offer with others you may have received.
6. Review and Accept the Quote: Carefully review the quotation, ensuring all aspects of the work are covered, and you understand the pricing. Ask any clarifying questions. Once satisfied, accept the quote to proceed.
7. Schedule the Work: Coordinate with DGS Limited to schedule a convenient time for the work to be carried out.
8. Payment: The website states, “We accept cash or payment by card.” Payment is typically rendered upon completion of the service, or according to agreed-upon payment terms for larger projects.

What to Expect During the Process

• Professionalism: Based on their emphasis on qualified staff and positive testimonials, expect courteous and knowledgeable interactions.
• Clear Communication: They aim to provide information about the problem’s cause and prevention, indicating a commitment to educating clients.
• Efficiency: Their “within the hour” response times for emergencies, as described in testimonials, suggest a focus on prompt service.
• Transparency in Pricing: The “free quote” and “beat any quote” claims suggest a transparent pricing model, though the exact figures will be custom to your needs.
• Local Touch: Expect the personalized service they advertise, including attention to detail and ongoing customer relations.

Dgslimited.biz Pricing & Value

Understanding the pricing structure of a service business like Dgslimited.biz is crucial for evaluating its value. Unlike products with fixed prices, services like drainage and groundworks are almost always quoted on a per-job basis due to the unique variables involved in each situation e.g., severity of blockage, complexity of ground, specific materials needed for installation. Dgslimited.biz’s website clearly states that “Our quotations are free of charge with no obligation,” which is a standard and ethical practice in the service industry, allowing customers to understand costs upfront without commitment.

The core of their value proposition, as highlighted on the homepage, is their commitment to affordability: “We guarantee to beat any quote and our aim is to provide the best service at the lowest cost in your local area.” This is a powerful statement for consumers seeking value, and they further reinforce it by claiming, “On average our prices are more than half of the price Dyno or Local Heroes would charge.” This direct comparison aims to position them as a significantly more cost-effective alternative to larger, national chains.

Key Aspects of Dgslimited.biz Pricing:

• Free, No-Obligation Quotes: This is a standard and customer-friendly practice. It means you can get an assessment and a price without any pressure to commit to the service.
• Price Beat Guarantee: This is a bold promise that provides significant leverage for customers. To make the most of it, it’s advisable to obtain at least one other comparable quote from a competitor before engaging DGS Limited.
• Cost-Effectiveness Compared to National Brands: Their claim of being “more than half the price” of major competitors like Dyno or Local Heroes is a strong selling point. While specific numbers aren’t listed, this indicates a general strategy of aggressive pricing.
• Emergency Call-Out: The website explicitly states “FREE emergency call out 24/7, 365 days a year.” This is a major value-add, as many emergency services charge a premium just for showing up. The testimonials suggest that once on-site, charges are primarily for labor and materials to resolve the issue, not the call-out itself. For instance, Harold Williams mentioned being charged “nothing for the call out and just £34 for their time to remove the blockage.”
• Value for Money: The testimonials frequently praise “value for money” and “much cheaper than anyone else online,” which reinforces their claim of competitive pricing without sacrificing service quality.
• Payment Methods: They accept “cash or payment by card,” offering convenience for customers.

How to Maximize Value with Dgslimited.biz:

1. Get Multiple Quotes: To truly leverage their “beat any quote” guarantee, obtain at least one or two comparable quotes from other reputable local or national providers for the exact same scope of work.
2. Clearly Define the Scope: When requesting a quote, be very specific about the service required. The more details you provide or they gather during a site visit, the more accurate the quote will be.
3. Inquire About All Costs: Ensure the quote is comprehensive and includes labor, materials, waste disposal, and any potential hidden fees. Their testimonials suggest transparency, but it’s always good to ask.
4. Understand the “Free Emergency Call Out”: While the call-out itself is free, understand that the actual work performed will be charged. Confirm how their hourly rates or fixed fees apply once they start work.

Data & Statistics Hypothetical & General Industry Data

While dgslimited.biz does not provide specific cost breakdowns, industry data suggests: Dumpsgeek.com Review

• Average Drain Unblocking: Can range from £80-£250 for minor issues by local plumbers, while emergency or complex jobs by national chains can easily exceed £300-£500. DGS Limited’s reported £34 in one testimonial suggests a significantly lower rate for simple fixes.
• CCTV Drain Surveys: Typically cost £150-£400, depending on the length and complexity of the drainage system.
• Septic Tank Installation: A major investment, usually ranging from £5,000-£15,000+ depending on tank size, ground conditions, and system type e.g., treatment plant vs. traditional septic.
• EV Charger Groundwork/Installation: Electrical work alone can be £300-£1,000, with groundwork adding another £200-£800+ depending on trenching and reinstatement needs.

DGS Limited’s business model appears to be built on competitive local pricing, aiming to capture market share by offering compelling value.

This approach, combined with their focus on customer satisfaction and emergency services, positions them as a strong contender for those in their service area prioritizing both cost and quality.

Dgslimited.biz vs. Competitors

DGS Limited explicitly positions itself against the “national companies like Dyno and Local Heroes,” emphasizing its local advantage and price competitiveness.

Understanding these distinctions is key to appreciating DGS Limited’s unique value proposition.

While national companies offer wide availability and often robust branding, local businesses like DGS Limited aim to win customers through agility, cost-efficiency, and a deeper understanding of the local community.

Dgslimited.biz vs. National Chains e.g., Dyno-Rod, Local Heroes

• Pricing:
  • Dgslimited.biz: Claims to “guarantee to beat any quote” and offers prices “more than half of the price Dyno or Local Heroes would charge.” This is their primary differentiator in cost.
  • National Chains: Often have higher overheads, standardized pricing models that may not be as flexible, and premium charges for emergency services. While they offer packages, their base rates can be higher.
• Personalization & Customer Relations:
  • Dgslimited.biz: Emphasizes building “good customer relations,” remembering specific client details “which plants you don’t ever want digging up”, and relying on word-of-mouth. This suggests a highly personalized approach.
  • National Chains: Tend to operate on a more transactional basis. While professional, individual technicians may vary, and there’s less emphasis on long-term personal relationships. You’re often dealing with a call center rather than directly with the local team.
• Response Time & Local Knowledge:
  • Dgslimited.biz: Offers “24/7, 365 days a year FREE emergency call out” and testimonials praise “came out within the hour.” Their local presence allows for rapid deployment within their defined North East service area. They possess inherent local knowledge of drainage systems, ground conditions, and local regulations.
  • National Chains: Also offer emergency services, but response times can vary depending on dispatcher location and technician availability in a given area. Their knowledge might be more general across regions, though they have broad operational experience.
• Service Range:
  • Dgslimited.biz: Offers a comprehensive range of drainage, groundworks, septic tank, EV charger groundwork, and paving services, providing a versatile single point of contact for many property needs.
  • National Chains: Often specialize narrowly e.g., primarily drainage, or specific plumbing. While some may offer related services, their core focus can be less integrated than a local firm aiming for a broader scope.
• Trust & Accountability:
  • Dgslimited.biz: Relies heavily on local testimonials and visible company information registered address, company number, plus Alcumus SafeContractor approval. Trust is built through personal referrals and transparent local presence.
  • National Chains: Trust is built through brand recognition, corporate guarantees, and standardized service level agreements. They often have more robust complaint resolution processes due to their size.

Dgslimited.biz vs. Other Independent Local Contractors

• Pricing & Quote Guarantee:
  • Dgslimited.biz: The “guarantee to beat any quote” is a specific competitive advantage against other local firms, encouraging customers to get multiple bids and then choose DGS.
  • Other Local Contractors: May offer competitive pricing, but rarely come with an explicit “beat any quote” guarantee. Pricing varies widely based on individual business overheads and desired profit margins.
• Online Presence & Testimonials:
  • Dgslimited.biz: Has a well-developed website, prominent testimonials, and mentions 100+ reviews across various platforms Yell, FreeIndex, Bark, indicating a proactive approach to online reputation management.
  • Other Local Contractors: Many excellent local contractors may have minimal online presence, relying solely on word-of-mouth. Their reviews might be scattered or fewer in number.
• Service Breadth:
  • Dgslimited.biz: Appears to offer a wider array of interconnected services drainage, groundworks, septic, EV chargers, paving than some smaller, highly specialized independent contractors who might only do, for example, drain unblocking.
  • Other Local Contractors: Can be highly specialized in one area e.g., just paving, or just emergency plumbing or very broad like a general handyman, but rarely hit the specific sweet spot of interlinked services offered by DGS.
• Professional Accreditations:
  • Dgslimited.biz: Being “Alcumus SafeContractor Approved” adds a layer of professional validation that not all smaller independent contractors might possess or prominently display.
  • Other Local Contractors: May have individual certifications, but not always broader company-level accreditations.

In essence, Dgslimited.biz aims to combine the personalized service and cost-effectiveness of a local business with a professional online presence and service breadth that rivals some larger entities.

Their competitive edge lies in offering a comprehensive, value-driven solution with a strong local focus, making them an attractive option for homeowners and businesses in the North East seeking reliable property services without the premium price tag of national corporations.

How to Cancel Dgslimited.biz Service If Applicable

When it comes to cancelling services with a company like Dgslimited.biz, it’s essential to distinguish between ongoing contracts/subscriptions and one-off service engagements.

Based on the website’s description, Dgslimited.biz primarily offers project-based drainage and groundwork services rather than subscription models.

This means there isn’t a typical “subscription cancellation” process as you might find with software or recurring memberships. Smbdigitalzone.com Review

However, situations may arise where you need to cancel a scheduled service, dispute a charge, or cease an ongoing project.

For these scenarios, the process will generally involve direct communication with the company, adherence to any agreed-upon terms, and understanding your rights as a consumer.

Understanding Service-Based Cancellation

Unlike a monthly gym membership or a software subscription, services like drainage and groundworks are typically:

• One-off Projects: Each job e.g., drain unblocking, septic tank installation is a discrete engagement. Once completed and paid for, there’s no ongoing service to “cancel.”
• Quote-Based: Work proceeds after you accept a specific quotation. Cancellation before work starts or during work will depend on the terms agreed upon in that quote or contract.
• Emergency or Scheduled: Services can be emergency call-outs or pre-scheduled projects.

Steps to “Cancel” or Adjust a Service with Dgslimited.biz:

1. Review Your Agreement/Quote: Before contacting them, check any written quotes, estimates, or contracts you received. These documents should outline terms regarding cancellations, deposits, or work-in-progress charges.
2. Contact Dgslimited.biz Immediately:
   • Phone Call Recommended for urgency: Use one of their primary contact numbers 0191 300 3084, 01325 520 669, 07415 393 050. A direct conversation is the most effective way to communicate changes or cancellations.
   • Email For written record: Send an email to [email protected] stating your intent to cancel or modify a service. Include your name, address, job reference number if applicable, and the specific service you wish to cancel or change. Clearly state the reason for the cancellation.
3. State Your Intent Clearly: Be explicit about what you are cancelling e.g., “I wish to cancel the scheduled drain unblocking for at “.
4. Inquire About Any Applicable Fees: If work has already begun, materials have been ordered, or a significant amount of time has been invested, there might be charges for work completed or expenses incurred. Discuss this with them transparently.
   • If you are cancelling before any work has started or significant resources committed, there should ideally be no charge, especially given their “free quote” and “free call out” policies.
   • If you are cancelling mid-project, expect to pay for work already performed and potentially for non-refundable materials.
5. Obtain Confirmation: Request written confirmation of the cancellation from Dgslimited.biz, especially if you initially contacted them by phone. This will serve as your record.
6. Resolve Any Outstanding Payments: If applicable, settle any charges for work already performed or pre-agreed cancellation fees.

Specific Scenarios:

• Cancelling a Free Quote/Initial Inquiry: As their quotes are “no obligation,” simply inform them you will not be proceeding with the service. No cancellation process or fees apply here.
• Cancelling an Emergency Call-Out Before Arrival: If you call for an emergency and resolve the issue yourself or find another provider before DGS Limited arrives, call them immediately to let them know they are no longer needed. Since the call-out is free, there should be no charge.
• Cancelling a Scheduled Service e.g., Septic Tank Installation Before Start Date: Contact them as soon as possible. Depending on how close to the start date and whether they’ve committed resources e.g., ordered a custom tank, there might be a discussion about potential costs.
• Disputing a Completed Service/Payment: If you are unsatisfied with a completed service and wish to dispute the charge, this is a different process from cancellation. You would need to express your dissatisfaction, cite specific issues, and seek a resolution as per their customer service policies.

Given Dgslimited.biz’s emphasis on good customer relations and their local reputation, they are likely to be reasonable in handling cancellation requests, particularly if ample notice is given and significant costs haven’t been incurred.

Open and honest communication is always the best approach.

FAQ

What services does Dgslimited.biz offer?

Dgslimited.biz offers a wide range of drainage and groundwork services, including blocked drain clearing, CCTV drain inspection, high-pressure drain jetting, septic tank installations, groundworks for construction, EV charger electrical work and groundwork, and driveways, walkways, and patio installations.

Where is Dgslimited.biz located and what areas do they serve?

Dgslimited.biz is based in the North East of England, with a registered office address in Chilton, County Durham.

They serve a comprehensive list of towns and cities across the region, including Sunderland, Darlington, Durham, Newcastle, Middlesbrough, and many more.

Does Dgslimited.biz offer emergency services?

Yes, Dgslimited.biz offers a FREE emergency call-out service 24/7, 365 days a year, providing immediate response to urgent drainage and groundwork issues.

How can I get a quote from Dgslimited.biz?

You can get a free, no-obligation quote from Dgslimited.biz by calling their provided phone numbers 0191 300 3084, 01325 520 669, 07415 393 050, emailing [email protected], or using the “FREE Quote” link on their website. Happycamp.com Review

Does Dgslimited.biz guarantee to beat competitors’ quotes?

Yes, Dgslimited.biz states on its website, “We guarantee to beat any quote and our aim is to provide the best service at the lowest cost in your local area.”

Are Dgslimited.biz’s prices competitive?

According to their website, “On average our prices are more than half of the price Dyno or Local Heroes would charge,” indicating a strong focus on competitive and affordable pricing.

What payment methods does Dgslimited.biz accept?

Dgslimited.biz accepts cash or payment by card.

Is Dgslimited.biz a qualified and certified company?

Yes, the website states that Drainage & Groundwork Services Limited is made up of “experienced, qualified & certified professionals” and is “Alcumus SafeContractor Approved,” indicating adherence to professional and safety standards.

How quickly does Dgslimited.biz respond to emergency calls?

Testimonials on their website indicate a very rapid response time, with some customers reporting services being provided “within the hour” for emergency call-outs.

Does Dgslimited.biz offer advice on preventing future drainage problems?

Yes, for drainage issues, Dgslimited.biz aims to provide information about why the problem occurred and “how best to prevent further issues in the future.”

What is CCTV drain inspection and why is it used?

CCTV drain inspection involves feeding a camera into drains to locate and evaluate blockages without unnecessary digging.

This is a cost-effective and less disruptive method to diagnose problems.

Does Dgslimited.biz install septic tanks?

Yes, Dgslimited.biz are expert installers of high-quality sewage treatment plants and septic tanks and can help ensure your system is 2020 compliant.

Can Dgslimited.biz help with EV charger installations?

Yes, Dgslimited.biz provides both the electrical work and the necessary groundwork for installing electric vehicle EV charging points at homes or businesses. Corkyogis.com Review

What is the importance of “groundworks” in construction?

Groundworks typically implement the first phase of the construction process, involving preparing the site and undertaking all aspects of work to a formation level, which is crucial for structural integrity.

Does Dgslimited.biz handle driveways, walkways, and patios?

Yes, Dgslimited.biz offers services for driveways, walkways, and patios, including groundwork and construction to a range of paving designs.

Are customer testimonials available for Dgslimited.biz?

Yes, the Dgslimited.biz website features a dedicated testimonials section and references “100+ outstanding reviews” with a 4.8/5 rating from various platforms like Yell, FreeIndex, and Bark.

What are the company’s registration details?

Dgslimited.biz operates under the name Drainage & Groundwork Services Limited, registered in England with Company Number: 10927591. Their registered office address is 15 The Crescent Chilton County Durham DL17 0EP.

Does Dgslimited.biz have a presence on social media?

Yes, Dgslimited.biz has a Facebook page, a link to which is provided on their website.

How do Dgslimited.biz’s services benefit local businesses?

Dgslimited.biz emphasizes supporting local businesses by offering competitive pricing and personalized service, contrasting with national companies that may lack the local touch and familiarity with client specifics.

What should I do if I need to cancel a scheduled service with Dgslimited.biz?

If you need to cancel a scheduled service, you should contact Dgslimited.biz immediately by phone or email.

Review any existing quotes or agreements for specific terms, and discuss any potential charges if work has already begun or resources committed.

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