Based on looking at the website, Dekroo.nl appears to be a comprehensive online retailer specializing in equestrian supplies and related outdoor gear. The site prominently features products for horses, riders, stables, and even dogs, indicating a broad scope within the niche of animal care and outdoor activities. With a customer rating of 9.3 and a focus on quick shipping and free delivery thresholds, Dekroo.nl seems to prioritize customer satisfaction and efficient service. However, it’s important to approach any online shopping experience with diligence, especially concerning products like supplements and therapies, as these require careful consideration for their effectiveness and ethical sourcing. While many of the items sold, such as horse blankets, riding apparel, and stable equipment, are clearly beneficial and permissible, products like “supplements” and “therapie dekens” therapy blankets for animals necessitate a closer look to ensure they align with principles of natural well-being and avoid any claims that are not scientifically supported or potentially harmful.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Dekroo.nl Review & First Look: A Deep Dive into Equestrian Offerings

Dekroo.nl presents itself as a robust platform for equestrian enthusiasts, offering a vast array of products for horses and riders.

The website’s design is clean and navigable, with clear categories and prominent calls to action.

A quick glance reveals their commitment to customer service, evidenced by easily accessible contact information, including WhatsApp support and phone numbers.

Their stated customer rating of 9.3 based on over 2400 Kiyoh reviews suggests a strong positive reception from their user base.

Initial Impressions and User Experience

The homepage immediately highlights key selling points:

Gratis bezorging vanaf €49,-: Free delivery from €49, which is a common incentive for online shoppers.
Voor 20:30 besteld, vandaag verzonden!*: Orders placed before 8:30 PM are shipped the same day, indicating efficient logistics.
Klantwaardering: 9.3: A high customer satisfaction score that builds trust.

The site is available in multiple languages Dutch, English, German, which expands its reach to a broader European audience.

The prominent display of “Shop the look” sections suggests an emphasis on curated outfits and matching sets, appealing to riders who value aesthetics alongside functionality.

Product Range and Categories

Dekroo.nl covers an extensive range of equestrian needs. Their main categories include:

Paard Horse: This is the core of their business, featuring everything from horse blankets, leg protectors, and halters to bits, grooming supplies, and supplements.
Ruiter Rider: Apparel and gear for riders, including riding breeches, gloves, boots, safety wear, and competition attire.
Stal & Weide Stable & Pasture: Essential items for stable management, such as feed bins, hay nets, and stable toys.
Hond Dog: A section dedicated to dog accessories, including blankets, leashes, beds, toys, and supplements, indicating diversification beyond horses.
Outdoor: General outdoor clothing and footwear for various weather conditions.
Specials: Themed collections and specific product types like eventing gear, reflective wear, and therapeutic items.

Customer Service and Support

Dekroo.nl appears to place a strong emphasis on customer support.

WhatsApp Klantenservice 0649172810: Direct messaging support via WhatsApp, a popular and convenient communication channel.
Bel 0118 603 380: A direct phone line for immediate assistance.
Klantenservice openingstijden: Customer service is available Monday to Saturday, 09:00 – 18:00.
Comprehensive FAQ section: The presence of an FAQ section further indicates their commitment to providing answers to common queries without direct contact.

This multi-channel approach to customer service is a significant positive, suggesting that customers can easily get help when needed. Tax-2290online.com Reviews

Dekroo.nl Cons: Areas for Consideration

While Dekroo.nl presents a strong facade with its vast inventory and customer-centric approach, certain aspects warrant cautious examination, particularly concerning the inclusion of “supplements” and “therapie dekens” for animals.

It’s crucial for consumers to exercise discretion and critical thinking when purchasing such items online, ensuring they prioritize legitimate, research-backed solutions for animal health.

Potential Concerns Regarding Supplements and Therapy Products

The website lists “Supplementen & gezondheid” Supplements & health for horses and “Hondensupplementen” Dog supplements for dogs, alongside “Therapie dekens & meer” Therapy blankets & more under its “Specials” category.

While many supplements and therapeutic devices can be beneficial, the online retail environment often makes it challenging to verify the efficacy, safety, and necessity of such products without expert veterinary advice.

Lack of detailed scientific backing: The website does not explicitly provide scientific studies or veterinary endorsements for specific supplement claims or the effectiveness of all “therapy blankets.” For instance, some “therapy blankets” might rely on magnet therapy or other alternative treatments that lack robust scientific evidence for their stated benefits.
Over-reliance on anecdotal evidence: Customer reviews, while valuable for service quality, are not a substitute for professional veterinary consultation, especially concerning health-related products.
Potential for misuse or over-supplementation: Without clear guidelines from a veterinarian, pet owners might unknowingly administer supplements that are unnecessary or even harmful in certain combinations or dosages. Over-supplementation, for example, can lead to nutrient imbalances and adverse health effects in animals.
Regulatory environment: The regulation of animal supplements can vary significantly by region. Consumers should be aware of whether products comply with established standards and if there are any specific cautions associated with their use.

Better Alternatives:

Instead of solely relying on online purchases of supplements or unverified therapy products, it is highly advisable to:

Consult a Licensed Veterinarian: Always seek professional veterinary advice before introducing any new supplements or therapeutic devices to your animal. A vet can assess your animal’s specific needs, potential deficiencies, or conditions, and recommend appropriate, evidence-based treatments.
Focus on Core Care: Ensure your animal receives a balanced diet, regular exercise, and preventative veterinary care vaccinations, deworming, routine check-ups. These foundational elements are far more impactful for long-term health than unverified supplements.
Research Thoroughly: If a supplement is recommended by a veterinarian, research the specific ingredients, their benefits, and potential side effects from reputable sources. Look for products with certifications from independent third-party organizations that verify quality and purity.
Prioritize Natural and Holistic Approaches Vet-Approved: Consider dietary adjustments or veterinarian-approved physical therapies if advised. For instance, specific feed adjustments can address nutritional gaps more naturally than isolated supplements.

Shipping and Return Policy Nuances

While Dekroo.nl offers free shipping above a certain threshold and claims same-day dispatch for orders placed before 20:30, it’s essential to scrutinize the full shipping and return policies.

Geographic Limitations: While they ship within the Netherlands, the extent of their international shipping coverage and associated costs for other European or global destinations might be a barrier for some.
Return Conditions: The “Ruilen en retour zenden” Exchange and return policy should be thoroughly reviewed for conditions such as return windows, product condition requirements e.g., unopened, unused, and who bears the cost of return shipping. For items like horse blankets or apparel, fit can be subjective, making a clear and fair return policy critical.
Restocking Fees: Some retailers charge restocking fees for returns, which can reduce the refund amount. It’s important to check if Dekroo.nl has such policies.

Dependence on External Reviews

While a 9.3 rating on Kiyoh a Dutch review platform is impressive and indicates general customer satisfaction, relying solely on external review platforms has its limitations:

Verification: It can sometimes be challenging to verify the authenticity of all reviews, although reputable platforms like Kiyoh employ measures to mitigate fake reviews.
Specificity: Reviews might focus on overall shopping experience rather than specific product performance or the effectiveness of specialized items like supplements. Micro-mim-europe.com Reviews
Bias: Reviewers might have a pre-existing positive or negative bias.
Cross-Reference Reviews: Look for reviews on other independent platforms or forums, if available, to get a broader perspective.
Seek Expert Opinions: For complex or high-value items, seek opinions from experienced equestrian professionals or veterinarians.

In summary, while Dekroo.nl offers a convenient and seemingly reliable platform for equestrian supplies, a discerning approach is recommended, especially for health-related products.

Prioritizing veterinary advice and focusing on well-established, evidence-based care is always the most responsible path for animal well-being.

Dekroo.nl Alternatives: Exploring Reputable Equestrian Retailers

When considering alternatives to Dekroo.nl, especially if you have concerns about specific product categories like supplements or simply want to compare offerings, the equestrian market boasts several well-established and highly-regarded retailers.

These alternatives often provide diverse product ranges, competitive pricing, and robust customer service, allowing consumers to make informed choices.

Harry’s Horse

Harry’s Horse is a widely recognized brand in the equestrian world, particularly strong in apparel, blankets, and horse equipment.

Focus: Known for trendy and functional riding wear, horse rugs, and accessories. They often introduce new collections seasonally.
Product Quality: Generally well-regarded for providing good quality products at accessible price points.
Availability: Products are widely available through various online retailers and physical stores across Europe. While Harry’s Horse is a brand, many online shops dedicated to equestrian supplies will carry their products, offering consumers a vast selection.
Website Experience: As a brand, they don’t operate a direct-to-consumer online shop in the same way Dekroo.nl does, but their products are prominently featured on many major equestrian e-commerce sites.

QHP Quality Horse Products

QHP is another prominent name, popular for its extensive collection of riding wear, horse gear, and stable supplies.

Diversity: Offers a very broad range of products, including competition wear, casual riding clothes, bridles, saddles, and various stable equipment.
Design and Innovation: Often incorporates modern designs and practical features into their products, catering to both amateur and professional riders.
Target Audience: Appeals to a wide demographic due to its diverse product lines and varying price points.
Distribution: Similar to Harry’s Horse, QHP products are sold through a network of equestrian retailers, making them easily accessible online and in brick-and-mortar stores.

LeMieux

LeMieux has rapidly gained popularity for its premium quality saddle pads, bandages, and other horse accessories, often recognized for their luxurious feel and extensive color palettes. Kehconstruction.co.uk Reviews

Premium Quality: Known for high-quality materials and craftsmanship, particularly in their iconic saddle pads which are designed for comfort and performance.
Aesthetics: Offers a wide range of colors and matching sets, appealing to riders who value coordinated looks.
Specialization: While they offer a growing range of products, their core strength lies in horse wear, particularly saddle pads and accessories.
Price Point: Generally positioned at a higher price point than some mass-market brands, reflecting their focus on quality and design.

Epplejeck

Epplejeck is a large, well-known equestrian superstore based in the Netherlands with a strong online presence.

Vast Inventory: Boasts one of the largest selections of equestrian products, stocking numerous brands including many mentioned above. This makes it a one-stop shop for many riders.
Physical Stores and Online: Offers the convenience of both online shopping and physical retail locations, allowing customers to try products in person.
Customer Service: Known for good customer service and frequent promotions.
Competitive Pricing: Often runs sales and offers competitive pricing across its extensive product range.

The Importance of Ethical and Mindful Consumption

When choosing among these retailers or any online store, it is crucial to remain mindful of consumption habits. Prioritize:

Necessity: Only purchase what is genuinely needed for the well-being and care of your horse and yourself. Avoid impulse buying or accumulating excessive items.
Durability and Quality: Invest in durable, high-quality products that will last, reducing waste and the need for frequent replacements. This aligns with responsible resource management.
Ethical Sourcing: Where possible, inquire about or research the ethical sourcing and manufacturing practices of the brands you purchase. This includes considerations for labor practices and environmental impact.
Support Local Businesses where applicable: While online shopping is convenient, supporting local equestrian shops when possible can contribute to community vitality and provide personalized service.

By taking a thoughtful approach to purchasing, consumers can ensure their choices benefit not only their animals but also align with principles of responsibility and sustainability.

Navigating Dekroo.nl Pricing: Understanding the Cost Structure

Understanding the pricing strategy of Dekroo.nl is key for any potential buyer.

While the website does not display a universal price list or a separate “pricing” page, product prices are listed directly on their respective product pages.

This is standard practice for e-commerce sites, allowing for dynamic pricing based on specific items, sizes, and variations.

Factors Influencing Product Prices

Several factors determine the price of an item on Dekroo.nl:

Brand: Premium brands like LeMieux or specific specialized brands will naturally command higher prices than more general or entry-level brands. For example, a “LeMieux SpringSummer 2025 Suede Collectie” saddle pad might be priced significantly higher than a basic stable blanket from a lesser-known brand.
Product Type and Materials: The complexity, materials used, and technology incorporated into a product directly impact its cost. For instance, an “Airbagvest” airbag vest designed for rider safety will be considerably more expensive than a pair of basic riding gloves due to the advanced technology and safety features.
Size and Variation: For items like horse blankets, clothing, or boots, prices can vary based on size, color, or specific features. A larger horse blanket often costs more due to increased material usage.
Sales and Promotions: Dekroo.nl explicitly features an “Aanbiedingen” Offers section, indicating that prices are subject to discounts, seasonal sales, and special promotions. Shoppers can find significant savings in this category. The website also mentions “Acties en kortingscodes” Actions and discount codes in their customer service section, suggesting coupon usage.

Shipping Costs and Thresholds

A crucial element of the overall cost is shipping. Dekroo.nl clearly states:

Gratis bezorging vanaf €49,-: Free delivery for orders over €49. This is a common incentive that encourages customers to consolidate their purchases to meet the threshold, thereby saving on shipping fees.
Under €49,-: For orders below this amount, standard shipping fees will apply. The exact cost would be calculated at checkout based on the destination and package size/weight, though the website doesn’t explicitly state a fixed fee for orders under €49 on its main page. This information would typically be found in their “Verzendkosten en levertijd” Shipping costs and delivery time section.

Payment Methods

While the website doesn’t list all accepted payment methods on its homepage, the “Bestellen en betalen” Ordering and paying section under customer service would detail the various options available, typically including:

iDeal: A popular online payment system in the Netherlands.
Credit Cards: Visa, MasterCard, etc.
PayPal: A widely used international online payment system.
Bank Transfer: Less common for immediate online purchases but sometimes offered.

Value for Money

Determining the “value for money” on Dekroo.nl depends on individual needs and budget. Rijbewijskeuringofficieel.nl Reviews

Extensive Range: The sheer breadth of products means shoppers can often find items across different price points, from budget-friendly options to premium gear.
Convenience: The one-stop-shop approach, combined with efficient shipping, adds value for customers who prefer to source all their equestrian needs from a single vendor.
Customer Reviews: A high customer rating of 9.3 based on Kiyoh reviews suggests that a significant portion of their customer base perceives good value in their offerings and services.

However, as discussed previously, when it comes to products like supplements, it’s important to weigh the advertised benefits against scientific evidence and veterinary advice, rather than solely on price or claims made. Investing in preventative care, high-quality feed, and expert veterinary consultation often provides far greater long-term value for animal health than unverified supplementary products.

How to Cancel Dekroo.nl Subscription: A Guide to Managing Your Account

Based on the publicly available information on the Dekroo.nl website, there is no clear indication of a subscription service for products that would require ongoing cancellation. The site operates as a standard e-commerce platform where customers purchase products directly rather than subscribing to recurring deliveries or membership tiers.

However, there are two primary scenarios where “cancellation” might apply:

Newsletter Subscription: You might have subscribed to their marketing newsletter.
Order Cancellation: You might need to cancel a pending order.

Cancelling the Dekroo.nl Newsletter Subscription

Dekroo.nl explicitly offers a newsletter signup, which is likely the closest thing to a “subscription” on their site.

This newsletter keeps subscribers informed about “speciale aanbiedingen, nieuwe collecties en interessante blogs” special offers, new collections, and interesting blogs.

How to Cancel:

Via the Newsletter Email: The most common and direct way to unsubscribe from a newsletter is to locate the “unsubscribe” link, usually found at the very bottom of any newsletter email you receive from Dekroo.nl. Clicking this link should lead you to a page where you can confirm your unsubscription.
Privacy Policy: Their privacy policy Privacy policy or general terms and conditions Algemene voorwaarden may also contain information on how they handle personal data and marketing preferences, including how to opt-out.
Contact Customer Service: If you encounter any issues or cannot find the unsubscribe link, you can always contact Dekroo.nl customer service directly via WhatsApp 0649172810, phone 0118 603 380, or email. They should be able to process your request manually.

Confirmation: After unsubscribing, you should ideally receive an email confirmation that your subscription has been cancelled. Keep this confirmation for your records.

Cancelling a Pending Order on Dekroo.nl

If you’ve placed an order and wish to cancel it before it ships, the process typically depends on the order status.

Steps to Take:

Check Order Status: Log into your Dekroo.nl account if you created one and navigate to your order history. See if your order is marked as “processing,” “shipped,” or “completed.”
Act Immediately for Unshipped Orders: If the order is still “processing” or has not yet been shipped Dekroo.nl aims for same-day shipping if ordered before 20:30, immediately contact their customer service.
- Phone Call Recommended for urgency: Call 0118 603 380 during their operating hours Mon-Sat 09:00 – 18:00 to speak directly with a representative. This is the fastest way to attempt cancellation for an urgent order.
- WhatsApp Message: Send a message to 0649172810. While quick, a phone call might be more effective for immediate action.
- Email: Send an email to their customer service address. This might be slower, but it provides a written record of your request.
  In your communication, provide:
- Your order number.
- Your full name and contact information.
- A clear request to cancel the order.
Shipped Orders: If the order has already been shipped, cancellation is usually not possible. In this scenario, you would need to follow their “Ruilen en retour zenden” Exchange and return policy once you receive the package. This typically involves:
- Notifying Dekroo.nl of your intent to return the item.
- Ensuring the item is in its original condition, often unopened and unused.
- Sending the item back to them, potentially at your own cost for return shipping.
- Awaiting a refund once the returned item is received and inspected.

Important Note: The “How to Cancel dekroo.nl Free Trial” query is not applicable, as the website does not offer free trials for its products or services based on the provided information. Its business model is direct sales of equestrian and related goods. Myhopscotch.com Reviews

How to Cancel Dekroo.nl Free Trial: A Non-Applicable Inquiry

Based on a thorough review of the Dekroo.nl website’s homepage and general information, there is no mention or indication of any “free trial” offerings for products or services. Dekroo.nl operates as a direct-to-consumer e-commerce platform, selling physical goods related to equestrian sports, stable management, and pet supplies.

The business model focuses on:

Direct Sales: Customers browse and purchase individual products outright.
One-time Transactions: Payments are made for specific items at the time of purchase.
Standard Return Policies: Instead of trials, customers have access to return policies e.g., “Ruilen en retour zenden” if they are not satisfied with their purchase, within specified timeframes and conditions.

Therefore, the concept of “cancelling a Dekroo.nl free trial” does not apply to their current operational model.

Understanding Common Free Trial Models For Context

Free trials are typically offered by businesses providing:

Software or Digital Services: Like streaming platforms e.g., Netflix, productivity tools e.g., Adobe Creative Cloud, or online courses. These services often provide a limited-time access to premium features to entice users to convert to a paid subscription.
Subscription Boxes: Where a sample box or the first month of a curated product delivery service is offered free or at a reduced cost to encourage ongoing subscriptions.
Physical Products Try-Before-You-Buy: Less common, but some high-value physical products might offer a trial period where the item is sent, and if not returned, the customer is charged.

Why Dekroo.nl Doesn’t Offer Free Trials Likely Reasons

For a retailer of physical goods like Dekroo.nl, offering free trials would be logistically complex and financially impractical for most of their inventory:

Wear and Tear: Equestrian products, especially those for horses e.g., blankets, saddles, can quickly show signs of use. A trial model would make it difficult to resell returned items.
Hygiene: Items like horse boots, grooming tools, or even rider apparel could pose hygiene concerns if returned after use.
High Value/Low Margin: Many equestrian items are high-value with potentially lower profit margins compared to digital services, making free trials cost-prohibitive.
Return Logistics: Managing the logistics of trial periods, returns, and refurbishment for physical goods would add significant operational overhead.

What to Do If You’re Unsure About a Product

If you are considering a product from Dekroo.nl but are unsure about its suitability, instead of looking for a “free trial,” you should:

Review Product Descriptions: Read all available information, specifications, and sizing guides on the product page.
Check Customer Reviews: Look for feedback from other customers who have purchased the same item.
Contact Customer Service: Reach out to Dekroo.nl’s customer service via WhatsApp or phone with specific questions about the product’s fit, material, or functionality. They can often provide more detailed insights.
Understand the Return Policy: Familiarize yourself with their “Ruilen en retour zenden” policy before purchasing, so you know your options if the item doesn’t meet your expectations. This is your “safety net” in lieu of a trial.

In conclusion, customers of Dekroo.nl should focus on understanding the detailed product information and the clear return policy, as free trials are not part of their current business model.

Dekroo.nl vs. Competitors: A Comparative Analysis

When evaluating Dekroo.nl, it’s beneficial to compare its offerings against some of its prominent competitors in the European equestrian market.

While Dekroo.nl excels in specific areas, other retailers might have different strengths, offering consumers a broader spectrum of choices.

Dekroo.nl vs. Epplejeck

Dekroo.nl Strengths: Getbackpay.com Reviews

Local Focus & Customer Service: Prominent local events, a large riding school manege, and highly accessible direct customer support WhatsApp, phone can foster a strong community feel and personalized service, especially for customers in Zeeland, Netherlands.
Niche Shops: Features specific “shops” like “Friese paarden shop” or “Falabella shop,” catering to niche horse breeds, which might appeal to owners of these specific types.
Efficient Shipping Claims: “Voor 20:30 besteld, vandaag verzonden!” is a strong promise for rapid delivery.

Epplejeck Strengths:

Market Dominance & Scale: Epplejeck is one of the largest equestrian retailers in the Netherlands, with numerous physical superstores and a massive online presence. This often translates to:
- Wider Inventory: A potentially even larger selection of brands and products.
- More Frequent Sales: The ability to offer more aggressive or frequent promotional campaigns due to scale.
- In-person Shopping: The advantage of physical stores where customers can see, touch, and try products before buying.
Customer Loyalty Programs: Large retailers often have extensive loyalty programs that reward frequent shoppers.

Comparative Takeaway: Dekroo.nl might appeal to those seeking a more personal touch and supporting a business deeply integrated with local equestrian events. Epplejeck, however, likely offers unparalleled selection and competitive pricing due to its larger scale.

Dekroo.nl vs. Brands Harry’s Horse, QHP, LeMieux

It’s important to clarify that Harry’s Horse, QHP, and LeMieux are primarily brands that design and manufacture equestrian products, whereas Dekroo.nl is a retailer that sells products from these and many other brands. Therefore, a direct “vs.” comparison isn’t always like-for-like.

Dekroo.nl as a Multi-Brand Retailer:

One-Stop Shop: Dekroo.nl’s primary advantage over individual brands is that it consolidates products from dozens of brands as indicated by “Bekijk onze merken Bekijk al onze merken van A tot Z”. This means a customer can purchase a LeMieux saddle pad, Harry’s Horse blanket, and QHP riding breeches all in one order.
Variety and Choice: Offers a vast array of styles, price points, and functionalities across different brands, providing extensive choice.
Convenience: Simplifies shopping by reducing the need to visit multiple brand-specific websites.

Individual Brands Harry’s Horse, QHP, LeMieux Strengths:

Brand Specialization: Each brand typically has a specific design philosophy, quality standard, or target aesthetic. LeMieux, for instance, focuses on premium quality and cohesive color collections, while Harry’s Horse often blends practicality with fashion.
Innovation: Brands often lead the way in developing new products, materials, and technologies.
Direct Brand Experience: Sometimes, buying directly from a brand’s own website if they have one can offer access to exclusive products, more detailed product information, or unique brand community features.

Comparative Takeaway: Dekroo.nl’s strength lies in its ability to offer a diverse marketplace, allowing customers to mix and match items from various leading brands. Consumers seeking a very specific aesthetic or product innovation might also follow individual brands closely.

Overall Market Positioning

Dekroo.nl appears to occupy a strong position as a reputable, customer-focused medium-to-large online equestrian retailer, potentially with a stronger local presence and community engagement than some purely online competitors.

Its high customer satisfaction rating 9.3 on Kiyoh from over 2400 reviews suggests it performs well in terms of service and product delivery.

Key Metrics for Comparison General:

Product Assortment Depth: How many products/brands?
Pricing Competitiveness: Are prices generally similar or significantly different?
Shipping Speed & Cost: Efficiency and affordability of delivery.
Return Policy: Ease and fairness of returns.
Customer Service Responsiveness: How quickly and effectively do they resolve issues?
Website Usability: User experience, navigation, and mobile compatibility.
Reviews & Reputation: Overall customer sentiment and trust.

Frequently Asked Questions

What is Dekroo.nl?

Dekroo.nl is an online retailer specializing in equestrian supplies and related outdoor and pet products, based in the Netherlands. Radiuspaymentsolutions.com Reviews

They offer a wide range of items for horses, riders, stables, and dogs.

What kind of products does Dekroo.nl sell?

Dekroo.nl sells horse blankets, leg protectors, halters, bridles, bits, grooming supplies, riding apparel breeches, gloves, boots, safety gear airbag vests, stable equipment feed bins, hay nets, dog accessories, and general outdoor clothing.

They also list “supplements” for horses and dogs and “therapy blankets.”

Does Dekroo.nl offer free shipping?

Yes, Dekroo.nl offers free shipping for orders over €49 within their delivery areas.

For orders below this amount, standard shipping fees apply.

How quickly does Dekroo.nl ship orders?

Dekroo.nl states that orders placed before 20:30 8:30 PM are shipped on the same day.

What is the customer rating for Dekroo.nl?

Dekroo.nl has a customer rating of 9.3 out of 10 on Kiyoh, based on over 2400 reviews.

Can I contact Dekroo.nl customer service via WhatsApp?

Yes, Dekroo.nl offers customer service via WhatsApp at 0649172810.

What are the customer service hours for Dekroo.nl?

Customer service for Dekroo.nl is available Monday to Saturday from 09:00 to 18:00.

Does Dekroo.nl have a physical store?

Yes, Dekroo.nl has a physical store in the Netherlands, and they also operate a large riding school manege and host equestrian events. Activeautowerke.com Reviews

Does Dekroo.nl sell products for specific horse breeds?

Yes, Dekroo.nl features specialized shops for specific horse breeds, such as a “Friese paarden shop” Frisian horse shop and a “Falabella shop.”

Does Dekroo.nl offer products for dogs?

Yes, Dekroo.nl has a dedicated section for dog products, including dog blankets, leashes, beds, toys, brushes, and supplements.

Are “supplements” sold on Dekroo.nl safe for animals?

While Dekroo.nl sells “supplements” for horses and dogs, it is crucial to consult a licensed veterinarian before giving any supplements to your animal.

Veterinarians can assess individual needs and recommend products with proven efficacy and safety.

What is the return policy for Dekroo.nl?

Dekroo.nl has a “Ruilen en retour zenden” Exchange and return policy.

Customers should review the specific terms and conditions on their website regarding return windows, product condition, and who bears the cost of return shipping.

Can I cancel an order on Dekroo.nl?

You may be able to cancel an order if it has not yet been shipped.

It is recommended to contact Dekroo.nl customer service immediately by phone or WhatsApp to request a cancellation.

Does Dekroo.nl offer any free trials?

No, based on the information available on their website, Dekroo.nl does not appear to offer any free trials for its products or services.

They operate as a standard e-commerce platform for direct sales. Probioticreviewgirl.com Reviews

What payment methods does Dekroo.nl accept?

While not explicitly listed on the homepage, typical payment methods for Dutch e-commerce sites include iDeal, credit cards, and possibly PayPal.

Details can be found in their “Bestellen en betalen” section.

Does Dekroo.nl sell riding boots?

Yes, Dekroo.nl sells a variety of riding boots and shoes under their “Ruiter” Rider and “Outdoor” categories.

Can I buy new collections at Dekroo.nl?

Yes, Dekroo.nl regularly features new collections, such as “Voorjaars- en zomercollectie” Spring and Summer collection and specific brand collections like “LeMieux SpringSummer 2025.”

Does Dekroo.nl sell safety equipment for riders?

Yes, Dekroo.nl sells safety equipment for riders, including “Airbagvesten” airbag vests, designed to enhance safety while riding.

How can I stay informed about Dekroo.nl’s special offers?

You can stay informed about special offers, new collections, and interesting blogs by signing up for the Dekroo.nl newsletter.

Is Dekroo.nl only for horse owners?

No, while heavily focused on equestrian products, Dekroo.nl also caters to dog owners with a range of dog accessories and offers general outdoor clothing, making it relevant for a broader audience.

Dekroo.nl Reviews