Based on looking at the website, CustomButtonCo.com appears to be a legitimate online retailer specializing in custom buttons and related promotional products.
They offer a range of services designed to make ordering custom items straightforward, including free shipping, professional proofs, and various product options.
However, a deeper dive reveals areas where they could improve to meet the gold standard of trust and transparency for a user.
Here’s a summary of the review:
- Overall Legitimacy: Appears legitimate for custom button orders.
- Trust Indicators: Clear contact information, “About Us” page, established since 2001, veteran-owned, customer testimonials.
- Website Transparency: Good, but lacks comprehensive legal pages.
- Product Range: Focuses on custom buttons, magnets, keychains, bottle openers, and mirrors.
- Shipping & Returns: Free shipping on continental U.S. orders mentioned, but specific return policies are not immediately obvious on the homepage.
- Privacy & Terms: Links for “Privacy Policy” or “Terms of Service” are not directly visible on the homepage, which is a significant drawback for comprehensive trust.
- Ethical Considerations: Products offered buttons, magnets, keychains are generally permissible and fall into the category of promotional items or personal accessories.
While CustomButtonCo.com seems like a functional platform for its niche, the absence of easily accessible links to a comprehensive Privacy Policy, Terms of Service, and a clear Return Policy on the homepage raises a flag for those seeking complete transparency and consumer protection details upfront.
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This can be a point of concern for users who prioritize understanding the full terms of engagement before making a purchase.
Here are some alternatives for custom promotional products that generally offer comprehensive website information:
- Sticker Mule: Known for quick turnaround, high-quality custom stickers, labels, magnets, and buttons. Offers clear pricing and transparent policies.
- Vistaprint: A global leader in custom printing, offering a vast array of products from business cards to apparel and promotional items, including buttons and magnets. Their site typically has robust legal and policy sections.
- CustomInk: Specializes in custom apparel but also offers a good range of promotional products like buttons, bags, and drinkware. They are known for customer service and clear policies.
- Zazzle: Offers a wide variety of customizable products, including buttons, keychains, and home goods. Their platform is user-friendly and provides detailed product information and terms.
- ButtonMakers.net: Focuses specifically on button-making supplies and custom buttons. While perhaps less flashy, their niche focus can mean specialized knowledge.
- Promotional Products: Amazon offers a broad category of promotional products from various sellers, allowing users to compare options and often find detailed return policies through the platform.
- AnyPromo: A large distributor of promotional products, including custom buttons, pens, bags, and tech accessories. They typically have detailed product pages and company information.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Custombuttonco.com Review: A Closer Look
When evaluating an online service like CustomButtonCo.com, the initial impression is crucial, but a deeper dive into its features, transparency, and overall user experience is what truly matters.
Based on an analysis of their homepage, CustomButtonCo.com presents itself as a dedicated provider of custom buttons and related promotional items.
They emphasize their long-standing presence, being “Making buttons in the USA since 2001,” which immediately lends a sense of experience and stability.
Custombuttonco.com First Impressions and Trust Signals
Upon landing on CustomButtonCo.com’s homepage, several elements immediately stand out, aiming to build user trust. The prominently displayed claims of “Free Shipping | Fast Production” and “Free Professional Proofs Same Day Proof*” are strong hooks for potential customers looking for efficiency and value. The “Veteran Owned” badge further enhances their perceived credibility, appealing to a segment of the market that values supporting such businesses.
- Clear Value Propositions: The website clearly states its core benefits: free shipping, fast production, and professional proofs. These are key differentiators in the custom printing market.
- Established Presence: Highlighting their operation “since 2001” signals longevity and experience, suggesting a stable business model. This implies they’ve weathered market changes and built a reputation over two decades.
- Veteran-Owned Status: This detail can resonate strongly with certain demographics, fostering a sense of patriotic support and trust in the business’s ethics.
- Customer Testimonials: The presence of positive customer reviews, like “I was amazed at how quickly my order from CustomButtonCo.com arrived. And the buttons themselves? Absolutely stunning!” from Edward Bertolini, serves as social proof. While testimonials on a homepage are self-selected, they contribute to a positive initial perception.
- Contact Information: Visible links to “Contact Us” and an “About Us” page are fundamental for any legitimate business. CustomButtonCo.com provides these, indicating they are accessible to customers.
- Product Showcase: The homepage effectively showcases their main offerings: Pinback Buttons, Magnets, Bottle Openers, Zipper Pulls, Keychains, Mirrors, and Button Packs. This clarity helps users quickly identify if the site meets their needs.
However, a critical assessment reveals a gap in the immediate visibility of comprehensive legal and policy documents. Garuda.website Review
While a “Blog” and “FAQ’s” section are present, links to a dedicated “Privacy Policy” or “Terms of Service” are not immediately discoverable from the prominent navigation or footer on the homepage.
This omission, though not necessarily indicative of malintent, does detract from the highest level of transparency expected from modern e-commerce sites, which often make these pages readily accessible for consumer reassurance and legal compliance.
Custombuttonco.com Features: What They Offer
CustomButtonCo.com positions itself as a comprehensive solution for custom promotional products, focusing on a specific range of customizable items.
Their features are built around convenience, quality, and speed, aiming to streamline the ordering process for individuals and businesses alike.
Core Product Offerings
The website clearly lists its primary customizable products, catering to various needs for promotional items, personal expression, or event giveaways. Mincci.com Review
- Pinback Buttons: This is their flagship product, indicating a specialization in classic customizable pins.
- Magnets: Including both “Fridge Magnets” and “Clothing Magnets,” offering versatility for different applications.
- Bottle Openers & Zipper Pulls: Functional items that can also serve as branding tools or unique gifts.
- Keychains & Mirrors: Popular personalized accessories.
- Button Packs: Suggesting bundled options for various designs or larger quantities.
The range, while focused, covers common and popular promotional items, making it suitable for small businesses, event organizers, bands, or individuals looking for custom swag.
Design and Production Process
CustomButtonCo.com emphasizes a user-friendly process from design to delivery, highlighting key aspects that benefit the customer.
- Free Professional Proofs: This is a significant feature, as it allows customers to review and approve their design before production begins. The promise of “Same Day Proof*” for orders placed by 4 pm EST indicates a commitment to quick initial turnaround.
- Design Team Assistance: The website states, “Our design team creates and handles the layout of your proof.” This suggests that customers don’t necessarily need advanced design skills. the CustomButtonCo.com team will assist in preparing the artwork. This can be a major advantage for those less familiar with graphic design software.
- Production Speed: Their “FAST – 4 Business Day Production – Standard” is a competitive claim in the custom goods industry. This speed is crucial for customers with tight deadlines.
- Rush Options Available: For even more urgent needs, the availability of “Rush Options Available at Checkout” provides flexibility, albeit likely at an additional cost.
Shipping and Delivery
Shipping is a critical component of any e-commerce experience, and CustomButtonCo.com highlights its shipping benefits prominently.
- Free Fed Ex Shipping: The promise of “FREE – Fed Ex Shipping On All Orders in the USA” is a substantial incentive, especially for bulk orders where shipping costs can add up quickly. Using a reputable carrier like FedEx also implies reliable and trackable delivery.
- Delivery Estimates: The “Free Delivery by Thu 6/19*” note assuming a real-time date provides immediate delivery expectations, which is helpful for planning.
Overall, the features presented on CustomButtonCo.com’s homepage are designed to offer a convenient, efficient, and quality-focused experience for ordering custom buttons and related products.
The emphasis on speed, free proofs, and free shipping are strong selling points that address common customer concerns in this market. Greenice.net Review
Custombuttonco.com Pros & Cons
Every online service has its strengths and weaknesses.
For CustomButtonCo.com, a balanced assessment reveals several clear advantages and a few areas where improvement could enhance the user experience and build greater trust.
Pros
CustomButtonCo.com boasts several compelling advantages that make it an attractive option for those in need of custom buttons and promotional items.
- Established and Experienced: Operating since 2001, CustomButtonCo.com has nearly two decades of experience in the custom button industry. This longevity suggests a stable business model, accumulated expertise, and a track record of fulfilling orders. In an online world rife with fleeting businesses, a long history provides a significant trust signal.
- Fast Production and Shipping: The promise of “FAST – 4 Business Day Production – Standard” is highly competitive. For customers needing items quickly for events, promotions, or gifts, this rapid turnaround is a major benefit. Coupled with “FREE – Fed Ex Shipping On All Orders in the USA,” the overall fulfillment process appears efficient and cost-effective.
- Free Professional Proofs: Offering “Free Professional Proofs Same Day Proof*” is a huge advantage. This feature allows customers to visualize their final product and make adjustments before production, minimizing errors and ensuring satisfaction. The speed of proof delivery further accelerates the process.
- Design Assistance: The website’s statement that their “design team creates and handles the layout of your proof” implies that customers don’t need to be design experts. This is invaluable for individuals or small businesses without in-house graphic design capabilities, simplifying the ordering process significantly.
- Veteran-Owned Business: For many consumers, supporting a veteran-owned business is a priority. This designation can enhance the company’s appeal and foster a sense of goodwill.
- Positive Customer Testimonials: The homepage prominently features several positive reviews praising print quality, speed of service, and customer support. While these are curated, they provide social proof and suggest a generally high level of customer satisfaction.
- Clear Product Range: The website clearly lists and links to its specific product categories Pinback Buttons, Magnets, Keychains, etc., making it easy for users to find what they’re looking for.
Cons
Despite its strengths, CustomButtonCo.com has some aspects that could be improved, particularly concerning website transparency and comprehensive information availability.
- Lack of Prominent Legal and Policy Links: A significant drawback is the absence of readily visible links to crucial legal pages like a “Privacy Policy” or “Terms of Service” directly on the homepage, particularly in the footer where they are typically expected. While an “FAQ’s” page exists, these comprehensive documents are essential for consumer confidence, detailing data handling, legal obligations, and user rights. Their absence upfront can raise questions for privacy-conscious users or those accustomed to full transparency.
- Undefined Return Policy: While shipping is clear, a specific and easily accessible “Return Policy” is not highlighted on the homepage. Customers need to know the terms for returns, refunds, or exchanges, especially for custom products. This information is critical for managing expectations and resolving potential issues.
- Limited Product Breadth Niche Focus: While their specialization is a strength, it also means a narrower product offering compared to general print services like Vistaprint or Zazzle. If a customer needs custom apparel, banners, or other non-button promotional items, they would need to go elsewhere. This isn’t necessarily a “con” for their target audience but limits their appeal to broader needs.
- Reliance on Homepage Testimonials: While positive, the testimonials are static and curated on the homepage. The absence of a link to an independent review platform like Trustpilot or Google Reviews means users can’t verify the broader sentiment or read a wider range of experiences.
In summary, CustomButtonCo.com shines in its operational efficiency, speed, and customer-focused design services. Materaitalyhotels.com Review
However, it falls short in providing immediate and comprehensive access to vital legal and policy information, which is a key component of building ultimate online trust and transparency.
Custombuttonco.com Pricing and Value Proposition
Understanding the pricing structure and overall value proposition is key to evaluating any online service.
While CustomButtonCo.com’s homepage doesn’t display an exact pricing table, it highlights several elements that contribute to its value proposition, hinting at a competitive pricing model.
Pricing Structure Hints
The homepage focuses on value-added services and benefits rather than specific price points for individual products or quantities.
This implies that pricing is dynamic, likely based on product type, size, quantity, and any chosen rush options. Bobwarrenboatsales.com Review
- No Upfront Pricing: The absence of a general pricing calculator or clear price list on the homepage suggests that customers need to either go through the design process or contact sales to get a quote. This is common for custom products, as variables like design complexity, number of colors, and order quantity heavily influence the final cost.
- Discounts for New Customers: The offer “Sign Up Now and Save 10% on Your First Order! Plus, receive random discounts and be the first to know about special sales and new products” indicates that they leverage promotional pricing and customer loyalty programs. This is a common strategy to attract new users and encourage repeat business.
- “Most Affordable and High-Quality Buttons”: Custom Button Co. claims to be “the button experts for providing the most affordable and high-quality buttons and magnets available since 2001.” This statement suggests a commitment to competitive pricing without compromising on product quality. However, without actual price lists, this claim is subjective.
Value Proposition Elements
CustomButtonCo.com’s value proposition is built around a combination of convenience, quality, and cost-effectiveness, aiming to provide a compelling package for custom product buyers.
- Free Shipping: “Free Fed Ex Shipping On All Orders in the USA” significantly reduces the total cost for customers, especially for bulk orders where shipping can be a substantial expense. This is a strong value add that directly impacts the perceived affordability.
- Free Professional Proofs: The inclusion of free proofs, including same-day options, adds significant value. This service minimizes errors, saves time, and ensures customer satisfaction without an additional charge, which is often a separate fee at other custom print shops.
- Fast Production: A standard 4-business-day production time means customers receive their orders quickly. Time is money, and faster delivery can be perceived as added value, especially for urgent projects.
- Quality Commitment: The statement “committed to delivering merch of the highest quality in the industry” emphasizes their focus on durability and visual appeal. For custom items, quality is paramount as they often represent a brand or personal message.
- Design Team Support: The assistance from their design team for layout and proofs streamlines the creative process for customers who may not have professional design software or expertise. This convenience adds indirect value by saving customers time and effort.
- Veteran-Owned & Eco-Friendly: Being “Veteran-Owned” and a “green company” taking “pride in our eco-friendly practices” adds value for ethically-minded consumers. These aspects reflect positively on the company’s social responsibility and can influence purchasing decisions.
In essence, CustomButtonCo.com positions itself as a hassle-free, high-quality, and competitively priced provider for custom buttons and related merchandise.
While specific dollar figures aren’t upfront, the combination of free services shipping, proofs, fast turnaround, and quality claims forms a strong value proposition, particularly for those prioritizing convenience and efficiency in their custom product orders.
Custombuttonco.com vs. Competitors
In the crowded market of custom promotional products, CustomButtonCo.com faces competition from a variety of players, ranging from specialized button makers to large-scale print services and marketplaces.
Understanding its position relative to these competitors helps in assessing its unique selling points and potential drawbacks. Zoek.uk Review
Niche Focus vs. Broad Offerings
CustomButtonCo.com primarily focuses on custom buttons, magnets, and a few related accessories like keychains and bottle openers.
This specialization contrasts sharply with broader competitors.
- Specialized Focus CustomButtonCo.com: Their strength lies in being “the button experts.” This deep focus can lead to optimized processes, specialized equipment, and potentially higher quality or more nuanced options specifically for buttons. Their long history since 2001 reinforces this expertise.
- Broad Print Services e.g., Vistaprint, Zazzle: These platforms offer a vast array of custom products, from business cards and flyers to apparel, banners, and home decor, in addition to buttons. While convenient for one-stop shopping, their broadness might mean less specialized attention to specific product lines like buttons. Vistaprint, for example, excels in bulk printing and business essentials, while Zazzle focuses more on individual creativity and a wider range of customizable lifestyle products.
- Sticker & Label Specialists e.g., Sticker Mule: Companies like Sticker Mule initially gained fame for custom stickers but have expanded into other areas like magnets and buttons. They are known for their user-friendly design tools, quick proofing, and fast production, often setting a high bar for customer experience in personalized print.
Turnaround Time and Proofing Process
Speed and accuracy in the proofing and production stages are critical competitive differentiators.
- CustomButtonCo.com: Emphasizes “4 Business Day Production” and “Same Day Proofs,” which are very competitive. Their offer of “Free Professional Proofs” with design team assistance is a strong value proposition, particularly for customers who aren’t graphic design savvy.
- Sticker Mule: Renowned for its extremely fast proofing process often within hours and quick production. Their online proofing system is highly intuitive, allowing customers to make revisions directly.
- Vistaprint: Offers various production and shipping speeds, often with tiered pricing. Their proofing is generally automated, relying on customer-uploaded designs, though they have design services available for a fee.
Transparency and Customer Support
The ease of access to information and quality of support are key factors for customer trust.
- CustomButtonCo.com: Provides clear contact information and highlights positive customer testimonials. However, the lack of prominent links to comprehensive legal policies Privacy Policy, Terms of Service, Return Policy on the homepage is a competitive disadvantage. More transparent competitors often make these critical documents readily available.
- CustomInk: Known for its exceptional customer service, with dedicated account representatives who guide customers through the ordering process, especially for complex apparel orders. They also typically have clear policies.
- General Industry Standard: Most reputable online custom print shops now prominently display their privacy policies, terms of service, and return policies in their website footers, ensuring legal compliance and consumer confidence.
Pricing Model
While CustomButtonCo.com doesn’t show upfront pricing, it offers free shipping and professional proofs, which are strong value adds. Brandscrafter.com Review
- CustomButtonCo.com: Focuses on value-added services like free shipping and proofs. Their claim of being “most affordable and high-quality” suggests competitive pricing, though exact figures aren’t public.
- Competitors: Many competitors offer tiered pricing based on quantity, with significant bulk discounts. Some may charge for proofs or expedited shipping. Comparing apples to apples can be challenging without direct quotes.
In summary, CustomButtonCo.com carves out a strong niche with its specialized focus, fast production, and valuable free services shipping, proofs, design assistance. Its main area for improvement against top competitors lies in making its legal and policy information more transparent and easily accessible on its homepage to fully build user trust and meet industry best practices.
For those specifically seeking custom buttons with quick turnaround and helpful design support, CustomButtonCo.com presents a compelling option, provided they are comfortable with the current level of policy transparency.
How to Order from Custombuttonco.com
Ordering custom products online should be a straightforward process, and CustomButtonCo.com aims to deliver just that.
Based on the elements present on their homepage, the typical flow for placing an order can be inferred, emphasizing their commitment to user-friendliness and efficiency.
Step-by-Step Ordering Process Inferred
While an explicit “how-to-order” guide isn’t on the homepage, the displayed features and calls to action Get started
suggest a standard e-commerce flow: Squelchwellies.com Review
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Browse Products:
- Navigate through the main product categories like “Pinback Buttons,” “Magnets,” “Keychains,” etc. These are prominently listed and linked from the homepage.
- Action: Click on the desired product category to view specific options e.g., button sizes, magnet types.
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Select Product Specifications:
- Once a product type is chosen, the next step would typically involve selecting details such as size, quantity, and any other relevant specifications e.g., finish type for buttons.
- Action: Choose the desired attributes for your custom item.
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Upload or Create Design:
- This is a crucial step for custom products. CustomButtonCo.com mentions “Free Professional Proofs” and that their “design team creates and handles the layout of your proof.” This implies a mechanism for customers to submit their artwork.
- Action: Upload your own design file e.g., JPG, PNG, PDF, AI or utilize their design assistance feature. The website also links to “Product Design Templates,” which can help users prepare their files correctly.
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Review and Approve Proof:
- CustomButtonCo.com emphasizes “Same Day Proof*” for orders by 4 pm EST. This means after submitting your design, you’ll receive a digital proof for approval.
- Action: Carefully review the digital proof provided by their design team. Check for accuracy in design, colors, text, and layout. Provide feedback for revisions if necessary, or approve the proof to proceed.
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Add to Cart and Checkout: Evolutionmoving.com Review
- Once the design is approved, the order is ready to be finalized.
- Action: Add the configured product to your shopping cart. Proceed to the “Checkout” page. Here, you’ll likely be prompted to “Sign In” or “Register Here” if you’re a new customer. Registration is encouraged for “special discounts, be able to speed through checkout, and view & track your orders.”
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Provide Shipping and Payment Information:
- At checkout, you’ll enter your shipping address. CustomButtonCo.com offers “Free Fed Ex Shipping On All Orders in the USA,” so this cost should automatically be applied. You’ll also provide payment details.
- Action: Input your delivery address and preferred payment method. Review the total cost, including any rush options selected.
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Confirm Order:
- After payment, a final order confirmation will be displayed, and likely sent via email.
- Action: Confirm your order. You can then “view & track your orders” via your account if you registered.
Key Aspects for a Smooth Ordering Experience
CustomButtonCo.com highlights features that directly contribute to a smooth ordering process:
- User Account Benefits: Registering an account allows users to “speed through checkout” and “view & track your orders,” which is a standard convenience feature in e-commerce.
- Design Templates: Providing “Product Design Templates” is excellent for customers who want to ensure their artwork is correctly formatted, reducing potential delays.
- Customer Service Access: The visible “Contact Us” links suggest that help is available if users encounter issues during the ordering process.
While the process seems intuitive based on the typical flow of custom product websites, a dedicated “How It Works” or “Ordering Guide” page could further enhance clarity for first-time users, detailing each step with screenshots or videos.
However, the current approach relies on a familiar e-commerce pattern, which many users will find easy to navigate. Buymm2.com Review
Custombuttonco.com Alternatives
For those seeking custom promotional products, while CustomButtonCo.com offers a focused service, exploring alternatives can provide different options in terms of product range, pricing, design tools, and overall user experience.
Here are some top alternatives in the custom printing space:
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- Key Features: Highly popular for custom stickers, labels, magnets, and buttons. Known for incredibly fast turnaround 24-hour proofs, 4-day production, user-friendly design interface, and free worldwide shipping. They offer a simple reorder process and great customer service.
- Average Price: Generally competitive, especially for smaller quantities. bulk discounts available.
- Pros: Exceptional speed, intuitive design tools, high-quality prints, frequent promotions, strong customer satisfaction.
- Cons: Product range, while expanding, is still somewhat focused compared to general print shops.
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- Key Features: A global leader in custom printing. Offers a vast array of products beyond buttons, including business cards, marketing materials flyers, brochures, apparel, signs, and photo gifts. Provides extensive design templates and services.
- Average Price: Varies widely by product and quantity. often has introductory offers and bulk discounts.
- Pros: Huge product selection, strong brand recognition, professional design services, frequent sales, good for one-stop shopping for business needs.
- Cons: Can be overwhelming due to the sheer number of options, shipping times can vary, sometimes quality can be inconsistent across different product lines.
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CustomInk Granitetransformations.com Review
- Key Features: While specializing in custom t-shirts and apparel, CustomInk also offers a range of promotional products including custom buttons, mugs, and bags. Known for its excellent customer service, intuitive design lab, and satisfaction guarantee.
- Average Price: Tends to be mid-to-high range, reflecting their focus on quality and customer support.
- Pros: Superb customer service, user-friendly online design tools, satisfaction guarantee, high-quality apparel printing, good for group orders.
- Cons: Pricing can be higher for smaller orders, primary focus is on apparel, so promotional product range is not as exhaustive as Vistaprint.
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- Key Features: A marketplace for custom products where designers can upload their artwork, and customers can customize a wide range of items. Offers buttons, magnets, keychains, clothing, home goods, and stationery. Focuses on individual creativity and personalized gifts.
- Average Price: Varies significantly based on product, design complexity, and creator’s markup.
- Pros: Enormous variety of products and designs, allows for high degree of personalization, good for unique gifts and individual items, supports independent artists.
- Cons: Can be more expensive for bulk orders, production times can vary widely by product and seller, quality can be inconsistent across different items and production partners.
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- Key Features: A highly specialized site focused specifically on button-making machines, supplies, and custom buttons. They offer a into the craft of button making and also produce custom buttons.
- Average Price: Competitive for custom buttons, also sells equipment for DIY.
- Pros: Extreme specialization in buttons, knowledgeable customer support regarding button mechanics, good for very specific button needs or those looking to make their own.
- Cons: Very narrow product focus, website might be less polished than larger general print services.
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Promotional Products on Amazon
- Key Features: Amazon hosts numerous third-party sellers offering a wide variety of custom promotional products, including buttons, pens, bags, and more. This provides a vast selection and often competitive pricing due to marketplace dynamics.
- Average Price: Highly variable depending on seller, product, and quantity.
- Pros: Huge selection, competitive pricing, familiar shopping experience, Amazon’s A-to-Z Guarantee provides buyer protection.
- Cons: Quality can vary significantly between sellers, less direct interaction with the actual manufacturer, specific customization options might be limited by individual seller offerings.
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AnyPromo Onlinepsdstore.cc Review
- Key Features: A large online distributor of promotional products, offering thousands of customizable items for businesses and events. Includes a wide range of categories from apparel to tech accessories, and, of course, buttons. Offers free samples and detailed product pages.
- Average Price: Generally competitive for bulk promotional orders, often with discounts for larger quantities.
- Pros: Extensive product catalog, good for corporate branding and large events, professional customer service, detailed product specifications.
- Cons: Can be overwhelming to navigate the vast selection, minimum order quantities can be high for some items, less focus on individual consumer orders.
Each alternative offers a distinct advantage, whether it’s broad product selection, specialized focus, exceptional speed, or competitive pricing.
The best choice depends on the specific needs of the customer, considering factors like desired product type, quantity, budget, and urgency.
FAQ
What is CustomButtonCo.com?
CustomButtonCo.com is an online retailer specializing in the production of custom buttons, magnets, and other related promotional products like keychains, bottle openers, zipper pulls, and mirrors.
They have been operating since 2001 and are based in the USA.
Is CustomButtonCo.com a legitimate website?
Yes, CustomButtonCo.com appears to be a legitimate e-commerce website. Gridlock.network Review
They clearly state their establishment year 2001, offer various contact methods, and present customer testimonials, indicating a real business operation.
What products does CustomButtonCo.com offer?
CustomButtonCo.com offers a range of customizable products including pinback buttons, fridge magnets, clothing magnets, bottle openers, zipper pulls, keychains, mirrors, and button packs.
Does CustomButtonCo.com offer free shipping?
Yes, CustomButtonCo.com states that they offer “Free Fed Ex Shipping On All Orders in the USA” for the continental U.S.
How fast is CustomButtonCo.com’s production time?
CustomButtonCo.com claims a “FAST – 4 Business Day Production – Standard” time for their orders.
They also mention often exceeding expectations and delivering faster. Dollar.gg Review
Does CustomButtonCo.com provide design proofs?
Yes, CustomButtonCo.com offers “Free Professional Proofs” and states that their design team “creates and handles the layout of your proof.” They aim to provide “Same Day Proof*” for orders placed by 4 pm EST.
Are there rush options available for orders?
Yes, CustomButtonCo.com mentions that “Rush Options Available at Checkout” for customers who need their orders even faster than the standard production time.
Is CustomButtonCo.com a veteran-owned business?
Yes, CustomButtonCo.com proudly states that they are a “Veteran Owned” business on their homepage.
What kind of customer reviews does CustomButtonCo.com have?
The homepage features positive customer testimonials praising the quick arrival of orders, stunning print quality, vibrant colors, crisp details, and top-notch customer service.
Can I get discounts on my first order from CustomButtonCo.com?
Yes, CustomButtonCo.com offers a promotion to “Sign Up Now and Save 10% on Your First Order!” They also promise random discounts and early access to sales and new products for subscribers. Keystonegulf.com Review
Does CustomButtonCo.com have an “About Us” page?
Yes, there is a prominent “About Us” link on the CustomButtonCo.com homepage, which provides more information about the company.
Where can I find CustomButtonCo.com’s contact information?
CustomButtonCo.com provides “Contact Us” links on their homepage, which typically leads to their contact page with methods like phone, email, or a contact form.
Does CustomButtonCo.com have a blog?
Yes, CustomButtonCo.com has a “Blog” section, accessible via a link on their homepage, which likely provides articles and updates related to their products or industry.
Are design templates available on CustomButtonCo.com?
Yes, CustomButtonCo.com offers “Product Design Templates” to help customers prepare their artwork correctly for printing.
Does CustomButtonCo.com have an FAQ section?
Yes, CustomButtonCo.com has an “FAQ’s” section, accessible via a link on their homepage, which likely addresses common questions about their products and services.
What payment methods does CustomButtonCo.com accept?
While not explicitly stated on the homepage, during the checkout process, CustomButtonCo.com would typically display the accepted payment methods, commonly including major credit cards and potentially PayPal.
Can I track my order on CustomButtonCo.com?
Yes, if you register an account with CustomButtonCo.com, you will be able to “view & track your orders,” as stated on their sign-in/register prompt.
Is CustomButtonCo.com eco-friendly?
Yes, CustomButtonCo.com states that they are a “green company” and take “pride in our eco-friendly practices,” indicating a commitment to environmental responsibility.
What is the advantage of registering an account with CustomButtonCo.com?
Registering an account with CustomButtonCo.com allows customers to gain access to special discounts, speed through checkout, and view and track their orders.
Does CustomButtonCo.com offer other promotional items besides buttons and magnets?
Yes, in addition to pinback buttons and magnets, they also offer custom bottle openers, zipper pulls, keychains, and mirrors.undefined
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