Computerwizard.co.uk Reviews

Based on looking at the website Computerwizard.co.uk, it appears to be a long-standing IT service provider based in the UK, offering a range of services from new equipment supply to repairs and technical support.

The site projects an image of reliability and professional service, emphasizing a friendly, client-focused approach.

This means gaining a full understanding of user experiences would require looking beyond the company’s own platform, a crucial step for anyone considering their services.

The site is straightforward, highlighting its history and family-run nature, founded by Geraint Whitley in 1994. While it clearly states their offerings—supplying, servicing, repairing, and providing technical support—the absence of direct customer feedback or case studies on their own page might leave potential clients wanting more concrete evidence of their service quality. Qonvey.in Reviews

In an era where transparency and social proof are paramount, the lack of readily available reviews on Computerwizard.co.uk itself prompts a deeper dive into external sources to truly gauge customer satisfaction and operational efficiency.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Computerwizard.co.uk Review & First Look

A first look at Computerwizard.co.uk reveals a business with a clear mission: to provide IT services and equipment. Uitgekookt.nl Reviews

The website design is functional and simple, prioritizing information over flashy aesthetics. This simplicity can be a double-edged sword.

It’s easy to navigate, but it might not immediately convey the depth of their technical expertise or the breadth of their service offerings in a highly competitive market.

Initial Impressions of the Website

The website presents a clean, albeit somewhat dated, interface.

It loads quickly, which is a positive from a user experience standpoint.

The primary navigation is straightforward, with “About Us,” “Our Approach,” and contact information prominently displayed. Faatehstore.com Reviews

• Clarity: The site clearly communicates what Computer Wizard does: supplies new equipment, provides servicing/repairing, and offers technical support.
• Ease of Navigation: Users can quickly find the core information about the company and its services.
• Professionalism: The language used is professional and reassuring, aiming to build trust.

Focus on Service Offerings

Computerwizard.co.uk highlights three main pillars of their service: supplying new equipment, servicing/repairing, and technical support.

This broad spectrum suggests they cater to both individuals and businesses, aiming to be a one-stop shop for IT needs.

• New Equipment Supply: This implies they can source and provide various computer hardware and peripherals, potentially acting as a reseller or distributor.
• Servicing/Repairing: This is a crucial offering for anyone facing hardware malfunctions or software glitches, indicating a hands-on approach to problem-solving.
• Technical Support: This service is vital for ongoing issues, troubleshooting, and general IT assistance, emphasizing their commitment to post-sale support.

Lack of Public Reviews on Site

One notable observation is the absence of a dedicated “Testimonials” or “Reviews” section on Computerwizard.co.uk.

• Impact on Trust: While the site asserts a “solid reputation,” the lack of verifiable customer feedback on their own platform might require potential clients to seek external validation.
• Missed Opportunity: Displaying positive reviews could significantly enhance their credibility and attract new business.
• User Behavior: Modern consumers heavily rely on social proof. its absence on the official site necessitates searching review platforms like Trustpilot or Google Reviews.

Computerwizard.co.uk Pros & Cons

When evaluating Computerwizard.co.uk based purely on its online presence, several strengths and weaknesses become apparent.

Understanding these can help set expectations for potential clients, especially given the information presented directly on their homepage. Oliveplanet.in Reviews

Perceived Pros

Based on the website’s content, Computer Wizard appears to have several advantages that might appeal to potential customers.

• Established History: Founded in 1994, the company boasts over three decades of operation. This longevity in a rapidly changing industry like IT suggests stability, adaptability, and a deep understanding of the market.
  • Longevity Implies Stability: A business operating since 1994 has weathered numerous technological shifts and economic cycles, which often indicates a robust operational foundation.
  • Experience: Decades of experience likely mean they have encountered and resolved a vast array of IT issues, building institutional knowledge.
  • Reputation Implied: While not explicitly stated with reviews, a long-standing local business often builds a reputation through word-of-mouth within its community.
• Family-Run Business: The website highlights that it is a “very successful family run business.” This often translates to a more personal touch, greater accountability, and a stronger commitment to customer satisfaction compared to larger, more corporate entities.
  • Personalized Service: Family businesses often prioritize building long-term relationships with clients.
  • Accountability: Decisions are often made internally with a strong vested interest in the company’s good standing.
  • Community Focus: Such businesses often have deep roots in their local community, potentially leading to greater understanding of local needs.
• Comprehensive Service Range: Offering new equipment, servicing, repairs, and technical support under one roof provides a convenient solution for diverse IT needs. This holistic approach can save clients time and effort in finding multiple providers.
  • Convenience: Clients don’t need to juggle multiple vendors for different IT requirements.
  • Integrated Solutions: A single provider can offer more coherent and integrated IT solutions.
  • Reduced Friction: Streamlined communication and service delivery.
• Client-Centric Approach: The “Our Approach” section emphasizes working “closely with our clients to ensure they are supplied a friendly service that best suits their needs.” This suggests a commitment to understanding individual client requirements and tailoring solutions accordingly.
  • Tailored Solutions: Rather than a one-size-fits-all approach, they aim to customize services.
  • Customer Satisfaction: Emphasis on understanding needs points to a focus on client satisfaction.
  • Friendly Service: Highlights a positive customer interaction experience.

Perceived Cons

While the website presents many positives, there are also areas where potential clients might want more information or where the online presence falls short of modern expectations.

*   Credibility Gap: Without direct endorsements, new clients may question the "solid reputation" claim.
*   Due Diligence Required: Potential customers must actively search for external reviews, which can be time-consuming and may not always yield comprehensive results.
*   Missed Opportunity for Social Proof: Many consumers rely heavily on peer experiences before making purchasing decisions.

• Limited Online Transparency: Beyond the basic service offerings, there isn’t much detail about specific products they supply, common repair issues they handle, or detailed case studies of their technical support. This lack of in-depth information might leave potential clients with unanswered questions.
  • No Service Catalog: The site doesn’t list specific brands of equipment they supply or types of repairs they specialize in.
  • Absence of Case Studies: Examples of how they’ve helped other businesses or individuals would bolster their claims of professional service.
  • Pricing Information: No indication of service costs, which means potential clients must call for basic inquiries.
• Dated Website Design: While functional, the website’s aesthetic appears somewhat dated, which might inadvertently convey a lack of modernity in their IT solutions. In the tech industry, a modern online presence often correlates with up-to-date knowledge and practices.
  • User Experience: While navigable, a modern design could enhance user engagement.
  • Perception of Modernity: A fresh design can signal that the company is current with technological trends.
  • Trust and Professionalism: For some, a more contemporary website might instill greater confidence.
• No Clear Call to Action for Different Services: While a general “Call Us” is present, there isn’t a clear distinction or dedicated sections for “Get a Repair Quote,” “Request Technical Support,” or “Browse New Equipment.” This could streamline the customer journey.
  • Generalized CTA: A single call to action might not cater to varied user intents.
  • Potential Friction: Users might have to call just to understand if their specific need is covered or to get basic information.

Computerwizard.co.uk Alternatives

When seeking IT services, exploring alternatives to Computerwizard.co.uk can provide a broader perspective and ensure you find the best fit for your specific needs.

Local IT Support Shops

Many towns and cities have independent IT support shops that offer personalized services similar to what Computer Wizard appears to provide.

These businesses often thrive on word-of-mouth referrals and local reputation. Lendis.io Reviews

• Pros: Highly personalized service, direct communication with technicians, potential for faster on-site support, strong community ties.
• Cons: Limited geographical reach, potentially smaller inventory for new equipment, varying levels of expertise.
• How to Find: Google Maps search for “IT support near me,” local business directories, community forums.

National IT Service Providers

Larger chains or national companies often have a broader service footprint, standardized processes, and a wider range of resources.

Examples include Geek Squad Best Buy in the US, or various managed IT service providers MSPs that cater to businesses.

• Pros: Widespread availability, often robust online support systems, potentially greater access to parts and specialized tools, service agreements.
• Cons: Less personalized service, potentially higher costs, longer wait times for on-site visits in some areas, less flexibility.
• Considerations: Look for providers with strong customer service ratings and transparent pricing.

Online IT Support and Remote Services

For many software-related issues, remote IT support has become a highly efficient and convenient option.

Companies specializing in remote assistance can diagnose and fix problems without needing to be physically present.

• Pros: Convenience can be done from anywhere, often quicker response times, potentially lower cost for certain services, access to a wider pool of experts.
• Cons: Not suitable for hardware failures or network cabling issues, requires a stable internet connection, security concerns for sensitive data.
• Examples: Companies like Support.com, or individual freelance IT consultants available through platforms like Upwork or Fiverr.

Manufacturer Support and Warranty Services

For issues with specific hardware, always consider contacting the manufacturer directly, especially if the product is still under warranty. Trombonechamp.com Reviews

This can often be the most direct and cost-effective solution for device-specific problems.

• Pros: Expert knowledge of their own products, often free or low-cost within warranty, access to proprietary diagnostics and parts.
• Cons: Can be slow, often requires shipping the device, limited to issues covered by warranty, may not cover software conflicts.
• Action: Check your device’s warranty status and contact information provided by the manufacturer e.g., Dell support, HP support, Apple Genius Bar.

DIY and Online Resources

For those with a basic understanding of computers, or a willingness to learn, a vast array of free online resources can help troubleshoot common issues.

• Pros: Free, empowering, can be very fast for simple fixes, learning opportunity.
• Cons: Can be time-consuming, requires patience, risk of making problems worse if unsure, not suitable for complex hardware failures.
• Resources: YouTube tutorials, tech forums e.g., Tom’s Hardware, Reddit’s r/techsupport, official documentation, and knowledge bases from software/hardware companies.

Computerwizard.co.uk Pricing

Based on the information available on Computerwizard.co.uk, there is no direct pricing information provided for any of their services or products. This is a common practice for service-oriented businesses, especially those offering bespoke solutions or dealing with complex repairs and equipment sales where costs can vary significantly.

Why No Public Pricing?

Several reasons might explain the absence of public pricing on their website:

• Variability of Services: IT services often depend on the complexity of the issue, the time required, the specific parts needed for repairs, or the configuration of new equipment. Providing a fixed price for every potential scenario is impractical.
• Custom Solutions: For businesses, IT support often involves custom solutions tailored to their infrastructure and specific needs, making a “one-size-fits-all” price irrelevant.
• Competitive Reasons: Some businesses prefer not to list prices publicly to avoid competitors from easily undercutting them or to allow for negotiation based on client requirements.
• Consultative Approach: By not listing prices, they encourage direct contact, which allows them to understand the client’s needs thoroughly before quoting, fostering a more personalized service approach. This aligns with their stated “friendly service that best suits their needs.”

How to Get a Quote

The website’s primary call to action for inquiries is to “Call Us.” This indicates that the most direct way to get pricing information is through a verbal consultation. Hausofpoodle.co.uk Reviews

• Step 1: Identify Your Need: Clearly define what service you require e.g., laptop screen repair, new desktop build, network troubleshooting, virus removal.
• Step 2: Contact Computer Wizard: Use the phone number provided on their website.
• Step 3: Explain Your Situation: Be prepared to describe your IT issue or equipment requirement in detail. The more information you provide, the more accurate the quote they can give you.
• Step 4: Request a Detailed Quote: Ask for a breakdown of costs, including labor, parts if applicable, and estimated timelines. Inquire about any diagnostic fees if the problem isn’t immediately obvious.

What to Expect When Requesting a Quote

When you call for a quote, you can expect the following:

• Initial Consultation: They will likely ask questions to understand the scope of work.
• Diagnostic Fee Potentially: For repairs, some IT services charge a diagnostic fee to assess the problem before providing a final repair quote. This fee may or may not be waived if you proceed with the repair. It’s crucial to ask about this upfront.
• Estimated Cost: You should receive an estimated cost for the service. For repairs, this might be a range, or they might need to see the device first.
• Turnaround Time: Inquire about how long the service is expected to take, especially for repairs or custom builds.

Tips for Budgeting for IT Services

Since prices aren’t listed, it’s wise to budget appropriately for IT services:

• Research Average Costs: Before calling, do a quick online search for average costs of similar IT services in your region e.g., “laptop repair cost UK,” “computer setup service price”. This gives you a benchmark.
• Get Multiple Quotes: Don’t hesitate to call a few different providers to compare prices for the same service.
• Understand What’s Included: Ensure the quote covers all necessary parts and labor, and ask about any potential hidden fees.

How to Engage Computerwizard.co.uk Services

Engaging with Computerwizard.co.uk services primarily revolves around direct communication, as their website emphasizes a personal, client-focused approach rather than an automated online booking system.

This aligns with their stated method of working “closely with our clients.”

Step-by-Step Engagement Process

The process of initiating services with Computerwizard.co.uk appears to be straightforward, emphasizing personal contact as the first step. Aquariasupplies.ie Reviews

1. Identify Your Need: Before contacting them, have a clear idea of the IT service or product you require.
   • For Repairs: What is the device? What is the problem e.g., “my laptop isn’t turning on,” “I have a virus,” “my screen is cracked”? Have you tried any troubleshooting steps yourself?
   • For New Equipment: What kind of equipment are you looking for e.g., desktop, laptop, printer, networking gear? What are your performance requirements or budget?
   • For Technical Support: What specific issue are you facing e.g., software installation, network configuration, email problems?
2. Make Initial Contact: The website explicitly states, “Have a question? Why not give us a call, we will be happy to help.” This indicates that a phone call is their preferred initial mode of communication.
   • Call their provided phone number.
   • Be prepared to briefly explain your IT needs or problem.
3. Initial Consultation & Assessment: During the call, they will likely ask you questions to understand your situation in detail. This is their opportunity to assess the scope of work.
   • They might provide an immediate estimate or suggest you bring the equipment in for a more thorough diagnosis.
   • For new equipment, they might discuss specifications and availability.
4. Service Proposal/Quotation: Based on the assessment, they will provide a proposal or a quotation for the service or product.
   • Ensure you understand what is included in the price parts, labor, diagnostic fees.
   • Clarify the estimated timeline for completion.
5. Service Delivery: Once you agree to the terms, they will proceed with the service. This could involve:
   • Dropping off equipment: For repairs, you’ll likely need to bring your device to their location.
   • On-site visit: For complex business setups or networking issues, they might schedule an on-site visit.
   • Remote support: For certain software issues, they might offer remote assistance.
   • New equipment delivery/pickup: Arranging the transfer of new purchases.
6. Completion & Payment: Upon completion of the service or delivery of equipment, you will typically receive an invoice for payment.

What to Prepare Before Contacting

To ensure an efficient and productive initial conversation:

• Specific Problem Description: Be as clear and concise as possible about the IT issue. For example, instead of “my computer is broken,” say “my computer turns on but nothing shows on the screen.”
• Device Information: Have the make, model, and any relevant serial numbers of the affected device readily available.
• Operating System & Software Details: If it’s a software issue, know your operating system version and the software name/version involved.
• Any Recent Changes: Did the problem start after a new software installation, a power outage, or a physical impact? This information can be crucial for diagnosis.
• Budget if applicable: If you have a budget for new equipment or repairs, communicate it early.

Communication Expectations

Given their emphasis on “friendly service,” you can expect:

• Personal Interaction: Less automated responses, more direct human conversation.
• Responsiveness: They claim to offer a “prompt professional service,” suggesting they aim for timely communication.
• Clarity: They should be able to explain technical issues in understandable terms.

Computerwizard.co.uk for Businesses vs. Individuals

Computerwizard.co.uk’s website doesn’t explicitly segment its services for businesses versus individuals, but their broad offerings—new equipment supply, servicing, repairs, and technical support—suggest they cater to both.

The difference often lies in the scale, complexity, and specific needs of each client type.

Services for Individuals Home Users

For individual home users, Computer Wizard likely addresses common personal computing needs. Thehopefactory.com Reviews

• Common Scenarios:
  • Home PC/Laptop Repair: Fixing broken screens, hardware upgrades RAM, SSD, virus removal, operating system reinstallations, power supply issues.
  • Data Recovery: Assisting with retrieving lost files from failing hard drives though success is not guaranteed.
  • New Computer Setup: Helping with the initial setup of new desktops or laptops, including transferring data from old machines.
  • Home Network Troubleshooting: Basic Wi-Fi setup and connectivity issues.
  • General Technical Support: Answering questions about software usage, peripheral connections printers, scanners, or general computer maintenance.
• Typical Engagement: Often a one-off service or infrequent repairs. The primary concern for individuals is usually cost-effectiveness and a quick resolution to get their personal device back up and running.
• Value Proposition: Convenience, reliable repair for personal devices, and accessible technical guidance for non-technical users.

Services for Businesses

While not explicitly stated as “business IT services,” Computer Wizard’s capabilities in supplying new equipment and providing comprehensive technical support are highly relevant to small and medium-sized businesses SMBs.

*   New Office Equipment Supply: Procuring multiple workstations, servers, networking hardware, and peripherals for a new office setup or expansion.
*   Managed IT Services Potentially: While not explicitly advertised, comprehensive technical support can extend to ongoing IT management for businesses, including regular maintenance, network monitoring, and system administration. This would typically involve a service contract.
*   Network Installation & Troubleshooting: Setting up secure and efficient office networks, resolving connectivity issues, and ensuring seamless communication.
*   Server Maintenance & Support: For businesses relying on local servers, they could provide installation, maintenance, and troubleshooting.
*   Data Backup & Recovery Solutions: Implementing robust backup strategies and assisting with data recovery in case of system failures.
*   Software Deployment & Licensing: Helping businesses with the installation and management of business-critical software.
*   IT Consultancy: Advising businesses on technology upgrades, cybersecurity best practices, and efficient IT infrastructure planning.

• Typical Engagement: Can range from project-based work e.g., setting up a new office to ongoing support contracts. Businesses often prioritize uptime, data security, scalability, and predictable IT costs.
• Value Proposition: Reliable IT infrastructure, minimized downtime, access to expert technical assistance, and potential for scalable solutions to support business growth.

Key Differentiators in Service Approach

The core services remain the same, but the implementation and scale would differ:

• Scale: Businesses often require support for multiple users, devices, and complex networks, whereas individuals typically have single-user setups.
• Urgency & Impact: Downtime for a business can result in significant financial losses, so business IT support often emphasizes rapid response and proactive maintenance.
• Security: Business IT involves a greater focus on cybersecurity, data protection, and compliance with industry regulations.
• Contractual Agreements: Businesses are more likely to enter into service level agreements SLAs or ongoing support contracts.

Given their emphasis on a “friendly service that best suits their needs,” Computer Wizard is likely flexible enough to adapt their offerings to both individual consumers and the unique demands of local businesses.

Businesses might benefit from discussing their specific IT infrastructure needs and long-term support requirements directly with Computer Wizard to see if a tailored solution can be provided.

How to Cancel Computerwizard.co.uk Service If Applicable

Based on the publicly available information on Computerwizard.co.uk’s homepage, there is no mention of subscriptions, recurring services, or specific cancellation policies. This suggests that the primary mode of engagement is likely transactional i.e., you pay for a service or product as needed rather than subscription-based. Scrutt.com Reviews

Understanding the Nature of Their Services

Given the services listed – supplying new equipment, servicing/repairing, and technical support – these are typically fulfilled on a per-incident or per-project basis:

• New Equipment: You purchase a computer or hardware. there’s no ongoing service tied to the purchase that requires cancellation, beyond standard warranty.
• Servicing/Repairing: You bring a device for repair, pay for the repair, and the service concludes.
• Technical Support: This could be a one-time troubleshooting session or assistance.

Therefore, the concept of “canceling a subscription” with Computerwizard.co.uk as one might with a software service or a gym membership is unlikely to apply based on their visible offerings.

Scenarios Where “Cancellation” Might Apply and How to Handle Them

While a formal “cancellation policy” might not exist, there are scenarios where you might need to withdraw from an agreement or stop a service in progress.

1. Canceling a Service Appointment or Repair Job:

   • Action: If you have scheduled a repair or service appointment but no longer need it or wish to go elsewhere, the most straightforward approach is to call them directly as soon as possible.
   • What to Say: Politely explain that your circumstances have changed and you need to cancel the appointment.
   • Potential Costs: If they have already begun diagnostic work or ordered specific parts for your repair, there might be a diagnostic fee or a restocking fee for parts. It’s crucial to clarify this when you cancel. They are likely to be accommodating if work hasn’t substantially begun.

2. Canceling an Equipment Order: Pawnaturale.in Reviews

   • Action: If you have placed an order for new equipment through Computer Wizard and wish to cancel it before delivery, contact them immediately by phone.
   • What to Say: State that you wish to cancel your recent order and provide relevant details e.g., order date, items ordered.
   • Potential Costs: If the equipment has already been ordered from their supplier or shipped, there might be a restocking fee or shipping costs involved. This is standard practice in retail. Be prepared to discuss their return/cancellation policy for equipment sales, which would be covered under consumer rights for goods.

3. Discontinuing Ongoing Technical Support if a long-term agreement exists:

   • Action: While not explicitly advertised, some IT providers offer ongoing technical support or managed IT services to businesses under a contract. If you are a business client with such an agreement, you would need to refer to your service contract or agreement terms for cancellation clauses.
   • What to Look For: The contract should outline notice periods required for cancellation, any early termination fees, and procedures for data transfer or handover.
   • Steps: Typically, this involves providing written notice email or formal letter as per the contract, followed by a discussion with Computer Wizard to ensure a smooth transition.

General Advice

Since the website doesn’t provide specific cancellation instructions, the best course of action for any scenario requiring you to “cancel” or adjust a service is to:

• Call Computer Wizard directly: Their phone number is their primary contact point.
• Be clear and concise: Explain your situation and what you wish to do.
• Ask about any potential fees: Always inquire if there will be any charges associated with the cancellation or change.

In summary, given the nature of their business as presented online, “canceling a subscription” is unlikely to be a relevant term.

Instead, it’s about managing appointments, orders, or potentially long-term service agreements through direct communication.

Frequently Asked Questions

What services does Computerwizard.co.uk offer?

Computerwizard.co.uk offers a range of IT services including supplying new equipment, servicing and repairing computers, and providing technical support for various IT issues. Premiummarqueehire.co.uk Reviews

They cater to both individuals and potentially small businesses.

How long has Computerwizard.co.uk been in business?

Computerwizard.co.uk, founded by Geraint Whitley, has been in business since 1994, indicating over three decades of experience in the IT industry.

Is Computerwizard.co.uk a family-run business?

Yes, the website states that Computer Wizard is a “very successful family run business.”

Does Computerwizard.co.uk offer on-site support?

While the website mentions “friendly service that best suits their needs” and a “prompt professional service,” it doesn’t explicitly state whether all services are on-site or if they also offer remote support or require equipment drop-offs.

It’s best to call and inquire directly for your specific needs. Akarmaxs.com Reviews

Does Computerwizard.co.uk provide quotes online?

No, Computerwizard.co.uk does not provide direct quotes or pricing information on their website.

They encourage potential clients to “Call Us” for inquiries and to discuss their specific needs to receive a quote.

Are there customer reviews available on Computerwizard.co.uk’s website?

No, the Computerwizard.co.uk website does not feature a dedicated section for customer reviews or testimonials.

To find reviews, you would need to search external review platforms.

What kind of “new equipment” does Computerwizard.co.uk supply?

The website broadly states they supply “new equipment,” but it doesn’t specify types of computers e.g., desktops, laptops, brands, or peripherals. Sailingfirst.dk Reviews

It’s advisable to contact them directly to discuss your specific equipment needs.

Can Computerwizard.co.uk help with virus removal?

While not explicitly listed, “servicing/repairing” and “technical support” typically include software issues like virus and malware removal. You should confirm this with them when you call.

How can I contact Computerwizard.co.uk?

The primary method of contact provided on their website is via phone.

The website prominently displays a “Call Us” section.

Does Computerwizard.co.uk offer services for businesses?

While the website doesn’t explicitly segment services for businesses, their offerings of new equipment supply, servicing, and technical support are highly relevant to small and medium-sized businesses SMBs. You would need to discuss your business’s specific IT needs with them.

What is Computerwizard.co.uk’s approach to customer service?

Computerwizard.co.uk emphasizes a “friendly service that best suits their needs” and working “closely with our clients,” suggesting a personalized and client-focused approach.

Does Computerwizard.co.uk offer data recovery services?

The website mentions “servicing/repairing,” which can sometimes include data recovery.

However, success with data recovery is not guaranteed, and it’s best to inquire directly about their capabilities and success rates in this specific area.

Is Computerwizard.co.uk compliant with data protection regulations?

The website has a “Privacy & Cookies Policy” link, indicating their awareness of data privacy.

It’s essential to review this policy for details on how they handle customer data and inquire about their security practices when handling sensitive information.

What should I prepare before calling Computerwizard.co.uk for support?

Before calling, you should have a clear description of your IT problem, details about your device make, model, and any relevant background information e.g., recent changes to your system.

Can I get technical support over the phone from Computerwizard.co.uk?

Yes, based on their offering of “technical support,” it is likely they can provide some level of assistance or guidance over the phone, especially during initial problem assessment.

Does Computerwizard.co.uk offer computer upgrades?

Under “servicing/repairing,” it is common for IT service providers to offer hardware upgrades like RAM or SSD installations.

You should inquire directly about their upgrade services for your specific device.

How does Computerwizard.co.uk ensure quality service?

The website states they have “built a solid reputation for being a quality and reliable supplier” and offer “prompt professional service.” While specific quality assurance processes aren’t detailed, their longevity in business suggests a commitment to customer satisfaction.

Does Computerwizard.co.uk have a physical location I can visit?

While the website doesn’t explicitly state their physical address for drop-offs, most IT repair services operate from a physical premises.

You would need to call them to confirm their location and operating hours for visits.

Does Computerwizard.co.uk offer warranty on their repairs or new equipment?

The website doesn’t detail specific warranty policies.

For new equipment, standard manufacturer warranties would apply.

For repairs, it’s crucial to ask Computer Wizard about their warranty on parts and labor for the service provided.

What if I need to cancel an appointment or order with Computerwizard.co.uk?

Since there’s no online cancellation feature, you should contact Computerwizard.co.uk directly by phone as soon as possible.

Be prepared to discuss any potential fees if work has already commenced or parts have been ordered.