Based on looking at the website, Completegas.co.uk appears to be a legitimate and established provider of boiler and central heating services, primarily serving the Dorset area in the UK.

The site details their offerings, which include new boiler installations, boiler service and repairs, and general plumbing and heating services for domestic, industrial, and commercial sectors.

As a Worcester Accredited Installer, they highlight their ability to offer extended guarantees on new boiler installations, which is a significant assurance for potential customers.

Their online booking system for services adds a layer of convenience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Completegas.co.uk: A Review and First Look

Completegas.co.uk presents itself as a local, trusted boiler and heating specialist based in Blandford, Dorset. The immediate impression is one of professionalism and focus. They clearly articulate their core services: boiler installations, service and repairs, and comprehensive plumbing and central heating solutions. The emphasis on being a Worcester Accredited Installer is a key differentiator, as it implies a high standard of training and service quality, often leading to extended manufacturer warranties—up to 12 years on new boiler installations, according to their claim. This accreditation isn’t just a badge. it suggests a commitment to best practices endorsed by a major boiler manufacturer, which is crucial for consumer confidence when investing in a new heating system.

They target a broad audience, from domestic homeowners to industrial and commercial clients, indicating their versatility and capacity to handle diverse project scales. The website’s call to action is clear: get a quote in 30 seconds for new boilers or book a service appointment online. This streamlined approach to customer engagement is a positive sign, reflecting a modern service-oriented business model.

Key Service Offerings

Completegas.co.uk specializes in critical home and business infrastructure: heating and plumbing.

Their service portfolio is well-defined, addressing common pain points for property owners.

Boiler Installations

This is a core service, and their partnership with Worcester Bosch is a strong selling point.

Worcester Bosch Accreditation: Being an “Accredited Installer” means their technicians have undergone specific training directly from Worcester Bosch, ensuring proper installation and maintenance procedures. This can significantly extend the lifespan and efficiency of a new boiler.
Extended Guarantees: The promise of up to a 12-year guarantee on new installations is a major benefit. This level of warranty is well beyond the industry standard for many products and indicates confidence in both their workmanship and the quality of the boilers they install. For a homeowner, this translates to long-term peace of mind and protection against unexpected repair costs.
Boiler Quote System: The “Get a quote in 30 seconds” feature aims to simplify the initial inquiry process, making it easy for potential customers to quickly understand estimated costs without lengthy phone calls.

Service & Repairs

Beyond new installations, the longevity and efficiency of a boiler depend heavily on regular maintenance.

Boiler Care Plans: While not explicitly detailed on the homepage, the mention of “Boiler Care Plans” suggests proactive maintenance options, which are invaluable for preventing breakdowns and ensuring consistent heating. These plans often include annual servicing and priority breakdown response.
Breakdown and Repair Services: They clearly state they handle boiler breakdowns and boiler repairs, indicating they are equipped to respond to emergencies. The ability to book appointments online for these services adds convenience, especially during stressful times when a boiler fails.
Heating System Service: This extends beyond just the boiler to the entire central heating system, including radiators, pipes, and controls, ensuring optimal performance and efficiency.

Plumbing & Central Heating Specialists

Their expertise isn’t limited to boilers.

They cover the broader scope of plumbing and heating.

Comprehensive Services: They provide a full range of plumbing and central heating services, catering to various needs from leaky faucets to complex heating system diagnostics and installations. This broad capability means customers often don’t need to call multiple contractors for related issues.
Domestic, Industrial, and Commercial Sectors: This wide client base suggests their team is experienced with different scales and complexities of systems, from a small residential boiler to large commercial heating units.

Why Completegas.co.uk Aims to Be Your Choice

The website outlines several reasons why customers should choose them, focusing on reliability, expertise, and customer satisfaction.

Cost-Effective and Reliable

They position themselves as providing “cost effective, reliable heating and plumbing engineers.”

Value for Money: While specific pricing isn’t on the homepage, the emphasis on cost-effectiveness suggests competitive rates without compromising on quality. This is crucial for customers making significant investments in heating systems.
Dependability: Reliability in heating services is paramount, especially during colder months. Their long-standing presence and reputation implied by “area’s number one choice” suggest a track record of dependable service.

Knowledge and Expertise

Their claim of having “the knowledge and expertise needed to ensure that you receive nothing but the best service” is supported by their accreditations and broad service offerings.

Experienced Team: For complex systems like boilers and central heating, expertise is non-negotiable. Qualified and experienced engineers are essential for safe, efficient, and lasting solutions.
Customer-Centric Approach: The aim is to ensure the “best service,” which implies not just technical proficiency but also good customer communication, timely execution, and problem-solving.

Reputation and Trust

They assert their “reputation has been developed through hard work and reliability,” leading to them being the “area’s number one choice for plumbing & gas related work.”

Local Focus: Operating locally in Dorset allows them to build strong community ties and a reputation based on word-of-mouth and direct customer experiences. Local businesses often rely heavily on positive referrals.
Customer Feedback: While specific testimonials aren’t featured on the homepage, the assertion of a strong local reputation suggests a history of satisfied customers, which is a powerful indicator of service quality.

Completegas.co.uk Pros & Cons

Based on the information available on their homepage, we can identify several strengths and potential areas for more clarity.

Pros

Worcester Accredited Installer: This is a significant advantage, offering peace of mind and potentially longer guarantees.
Extended Guarantees: Up to 12 years on new boiler installations is exceptional and offers long-term financial security.
Comprehensive Services: Covering installations, repairs, servicing, and general plumbing means a one-stop shop for heating needs.
Online Booking System: Adds convenience for scheduling services.
Local and Established: Suggests a strong reputation and familiarity with the local area and its specific needs.
Broad Client Base: Serving domestic, industrial, and commercial sectors highlights versatility and capability.
Clear Call to Action: Easy access to quotes and service bookings.

Cons

Limited Online Transparency on Pricing: While they offer a quick quote, detailed pricing structures for services e.g., standard service costs, call-out fees are not readily available on the homepage. This is common in service industries but requires customers to engage further to get precise figures.
Absence of Customer Testimonials/Reviews: While they claim a strong reputation, the homepage doesn’t immediately display customer reviews or testimonials, which could further build trust for new visitors.
Geographic Limitation: Their services are primarily focused on Dorset and surrounding areas, which is a pro for local customers but a con for those outside their service region.
No Immediate Emergency Contact Highlight: While they handle breakdowns, the immediate accessibility of an out-of-hours emergency number isn’t prominently displayed on the homepage, though it might be available on contact pages.

Completegas.co.uk Alternatives

For consumers in the UK, especially outside of Dorset or for those seeking to compare options, numerous alternatives exist for boiler and heating services.

When considering alternatives, it’s wise to look for similar accreditations, service guarantees, and customer reviews.

National Boiler Installation & Service Providers

These companies often operate across a wider geographic area, offering standardized services and financing options.

British Gas: A dominant player in the UK energy and home services market, offering boiler installations, servicing, and comprehensive homecare plans. They have a vast network of engineers.
Boxt: Known for its online-first approach to boiler installations, offering instant fixed-price quotes and installation scheduling entirely online. They often highlight speed and transparency.
HomeServe: Provides home emergency insurance and repair services, including boiler and central heating cover, with a network of approved engineers.
E.ON, OVO Energy, ScottishPower: Major energy suppliers often have their own home services divisions offering boiler installations and maintenance plans, leveraging their existing customer bases.

Local and Regional Specialists

Similar to Completegas.co.uk, many independent and regional companies offer high-quality services.

Independent Local Installers: Many smaller, highly-rated local businesses operate across the UK. Searching “boiler installation ” or “plumber ” on Google Maps or local directories e.g., Checkatrade, Trustpilot can reveal many reputable options.
Accredited Installers e.g., Gas Safe Registered: Always ensure any alternative company or individual engineer is Gas Safe Registered. This is a legal requirement for anyone working on gas appliances in the UK and is the most crucial credential to verify. Many reputable firms will also hold accreditations from specific boiler manufacturers like Worcester Bosch, Vaillant, or Ideal.

When evaluating alternatives, consider:

Accreditations: Is the company Gas Safe Registered? Do they hold manufacturer accreditations?
Guarantees and Warranties: What kind of warranty do they offer on new installations and repairs?
Customer Reviews: What are other customers saying about their service quality, responsiveness, and pricing?
Pricing Transparency: How easy is it to get a clear, upfront quote?
Service Area: Do they cover your specific location?

How to Book/Cancel Completegas.co.uk Service

The website streamlines the process for booking and, implicitly, for managing appointments.

Booking a Service

The homepage explicitly states: “If you have a boiler breakdown, boiler repair, heating system service, boiler service then you can now book your appointment online.”

Online Booking Button: There’s a clear “Please click the button below to arrange your booking” call to action. This likely leads to an online portal where you can select service type, preferred date/time, and provide contact details.
Direct Phone Call: For those who prefer direct interaction, the phone number 01258 440 222 is prominently displayed. This allows for immediate discussion of needs and scheduling.

How to Cancel/Reschedule a Service

While the homepage doesn’t have a specific “cancel appointment” button, the standard method for managing appointments with service companies typically involves direct communication.

Contacting Customer Service: The most reliable way to cancel or reschedule an appointment would be to call them directly at 01258 440 222. Be prepared to provide your booking details, such as your name, address, and the original appointment time.
Email if available: If an email address is provided on their ‘Contact Us’ page, sending an email detailing your request with all relevant booking information is another option, though a phone call is usually quicker for immediate changes.
Online Portal if applicable: Some online booking systems allow customers to log in and manage their appointments directly. If Completegas.co.uk’s booking system offers this feature, it would be the most convenient method. Always check the confirmation email you received for your booking, as it often contains instructions for changes or cancellations.

It’s always recommended to provide as much notice as possible when cancelling or rescheduling to be considerate of their engineers’ schedules.

Completegas.co.uk Pricing

The homepage for Completegas.co.uk provides a user-friendly path to obtaining a new boiler quote but does not list specific prices for their various services directly.

This is a common practice for service-based businesses, as costs can vary significantly based on the complexity of the job, specific parts required, and the type of boiler or system.

New Boiler Installation Pricing

Quick Quote System: The prominent feature “Are you looking for a new boiler? Get a quote in 30 seconds” indicates a streamlined process for estimating installation costs. This usually involves answering a few questions online about your property type, current boiler, and heating needs.
Factors Influencing Cost: New boiler installation costs depend on:
- Boiler Type: Combi, system, or conventional boilers have different price points.
- Boiler Brand and Model: Premium brands like Worcester Bosch, Vaillant, or Ideal will have varying costs.
- Complexity of Installation: Replacing a like-for-like boiler is usually simpler and cheaper than moving a boiler to a new location or upgrading a system.
- Additional Work: This might include new pipework, radiator replacements, or system flushing.
- Location: While they serve Dorset, regional pricing variations can occur within the UK.

Service and Repair Pricing

For boiler services and repairs, specific prices are not listed, which is typical.

Boiler Service: An annual boiler service usually has a fixed cost, but this isn’t published. It generally involves a check for safety, efficiency, and minor adjustments.
Boiler Repair: Repair costs are highly variable. They typically involve a call-out fee which might include the first hour of labor plus the cost of any parts needed. Complex repairs or those requiring specialized parts will naturally be more expensive.
Boiler Care Plans: The mention of “Boiler Care Plans” suggests subscription-based services that cover annual servicing and potentially breakdown cover for a monthly or annual fee. Details of these plans e.g., what’s included, cost tiers would likely be provided upon inquiry.

To get accurate pricing for any service from Completegas.co.uk, the best approach is to either utilize their online quote system for new boilers or contact them directly via phone to discuss your specific plumbing or heating needs.

They will likely provide a detailed, no-obligation quote after assessing the requirements.

Customer Service and Support at Completegas.co.uk

Effective customer service is the backbone of any reputable service business, especially in critical areas like home heating.

While the homepage doesn’t detail their customer service infrastructure, it highlights accessible contact methods and hints at their approach.

Accessibility

Prominent Phone Number: The phone number 01258 440 222 is clearly displayed at the top of the page, indicating that direct human contact is a primary channel for inquiries and support. This is crucial for urgent issues like boiler breakdowns.
Online Booking System: The presence of an online booking system streamlines initial inquiries and service scheduling, which can reduce call volumes for routine requests and improve efficiency.
Contact Us Page: While not directly on the homepage, the mention of “Contact us” implies a dedicated page that would likely include additional contact methods such as an email address, physical address, and perhaps a contact form.

Service Philosophy

The statement, “If you require cost effective, reliable heating and plumbing engineers then look no further… We have the knowledge and expertise needed to ensure that you receive nothing but the best service.

Our reputation has been developed through hard work and reliability which is why we are the area’s number one choice for plumbing & gas related work,” suggests a service philosophy centered on:

Reliability: Implies punctuality for appointments, consistent quality of work, and dependable solutions.
Expertise: Suggests that their engineers are not only qualified e.g., Gas Safe Registered, Worcester Accredited but also experienced in diagnosing and resolving a wide range of heating and plumbing issues.
Customer Satisfaction: The goal of delivering “nothing but the best service” indicates a commitment to meeting customer expectations and ensuring positive outcomes.
Responsiveness: While not explicitly stated, dealing with boiler breakdowns necessitates a level of responsiveness, particularly for emergency situations.

Potential Indicators of Strong Support

Local Focus: Local businesses often pride themselves on personalized service and building long-term relationships with their community. This can translate to more attentive and responsive customer support.
Accreditations: Being a Worcester Accredited Installer means adhering to certain standards set by the manufacturer, which often extend to customer service practices, including proper communication and issue resolution.
Care Plans: The presence of “Boiler Care Plans” often means dedicated customer support lines or priority service for plan subscribers, which is a significant aspect of customer retention and support.

For potential customers, calling their listed number or using their online booking system would be the first step to assess their responsiveness and customer service quality directly.

What Makes Completegas.co.uk Stand Out?

In a competitive market like boiler and heating services, standing out requires more than just offering standard services.

Completegas.co.uk appears to differentiate itself through a combination of strategic partnerships, service breadth, and a strong local reputation.

1. Manufacturer Accreditation and Extended Guarantees

Worcester Accredited Installer: This is perhaps their most prominent distinguishing feature. It signifies a direct endorsement and training from one of the UK’s leading boiler manufacturers. For the customer, this means:
- Expert Installation: Engineers are trained specifically on Worcester Bosch products, ensuring correct and efficient installation.
- Enhanced Warranty: The ability to offer up to a 12-year guarantee on new boiler installations is a major competitive advantage. Many standard boiler warranties are 5-7 years. doubling that period offers significant peace of mind and long-term value to the customer. This extended warranty is often exclusive to accredited installers.
Quality Assurance: This accreditation implies a higher standard of workmanship and adherence to manufacturer guidelines, reducing the likelihood of future issues.

2. Comprehensive Service Portfolio

Full-Spectrum Heating Solutions: Beyond just new boilers, they cover the entire lifecycle: installation, servicing, and repair. This means a customer can rely on them for all their boiler and central heating needs, from initial setup to ongoing maintenance and emergency fixes.
Diverse Client Base: Serving domestic, industrial, and commercial sectors means they possess the versatility and experience to handle a wide array of systems and complexities, from a small home to larger business premises. This broad capability can build confidence in their expertise.
General Plumbing: The inclusion of general plumbing services further positions them as a holistic solution provider for property owners, minimizing the need to engage multiple contractors.

3. Local Focus and Reputation

Community Embeddedness: As a “local trusted Boiler Specialists, Blandford,” they likely have a deep understanding of local building types, regulations, and customer needs. This localized approach often fosters stronger customer relationships and word-of-mouth referrals.
Established Reputation: Their claim of being the “area’s number one choice” due to “hard work and reliability” suggests a long-standing positive presence in the community. For many, a trusted local business is preferable to a large national chain.
Personalized Service: Smaller, local companies often offer a more personalized and attentive service compared to larger corporations, where customers might feel like just another number.

4. Streamlined Customer Engagement

Clear Contact Information: Prominently displaying their phone number ensures that customers can quickly reach them for urgent inquiries.

In essence, Completegas.co.uk aims to stand out by combining the reliability and extended guarantees of a manufacturer-accredited installer with the personalized, comprehensive service of a trusted local business, all while leveraging modern online convenience.

Frequently Asked Questions

What services does Completegas.co.uk offer?

Completegas.co.uk offers a range of services including new boiler installations, boiler service and repairs, and comprehensive plumbing and central heating services for domestic, industrial, and commercial sectors.

Is Completegas.co.uk a Gas Safe Registered company?

While the homepage doesn’t explicitly state “Gas Safe Registered,” any company working on gas appliances in the UK, especially boiler installations and repairs, must be Gas Safe Registered by law. It is highly probable they are, given their service offerings and Worcester accreditation. Always verify this directly with them or by checking the Gas Safe Register.

What is a Worcester Accredited Installer?

A Worcester Accredited Installer WAI is a heating engineer or company that has undergone specific training and assessment by Worcester Bosch, a leading boiler manufacturer.

This accreditation allows them to offer extended guarantees on Worcester Bosch boilers, ensuring high standards of installation and service.

How long is the guarantee on new boiler installations from Completegas.co.uk?

Completegas.co.uk states they can offer up to a 12-year guarantee on new boiler installations, likely applicable to Worcester Bosch boilers due to their accreditation.

How can I get a quote for a new boiler?

You can get a quick quote for a new boiler directly on their website by using their “Get a quote in 30 seconds” feature.

Can I book a boiler service online with Completegas.co.uk?

Yes, Completegas.co.uk explicitly states that you can book your boiler service, repair, or heating system service appointment online via a button on their homepage.

What areas does Completegas.co.uk serve?

Completegas.co.uk primarily serves Dorset and the surrounding areas, as indicated on their website.

Does Completegas.co.uk offer boiler care plans?

Yes, the website mentions “Boiler Care Plans,” suggesting they offer maintenance plans for ongoing boiler care.

You would need to contact them for details on these plans. Hobdensremovals.co.uk Reviews

What types of properties do they service?

They provide plumbing and central heating services to domestic residential, industrial, and commercial sectors.

How quickly can I get a boiler installed?

The website doesn’t specify installation timelines, but the “Get a quote in 30 seconds” suggests a streamlined process.

Actual installation time would depend on their scheduling and the complexity of the job.

Do they handle boiler breakdowns?

Yes, Completegas.co.uk handles boiler breakdowns and repairs.

You can book an appointment for such issues online.

What payment methods does Completegas.co.uk accept?

The website homepage does not specify accepted payment methods.

You would need to inquire directly when getting a quote or booking a service.

Are their engineers qualified?

As a Worcester Accredited Installer, their engineers would be specifically trained on Worcester Bosch products.

They also claim to have the “knowledge and expertise” for all services, implying qualified personnel.

Verification of individual engineer qualifications e.g., Gas Safe ID card is always recommended. Glidepm.co.uk Reviews

How do I cancel an appointment with Completegas.co.uk?

While there isn’t an explicit “cancel” button on the homepage, the most effective way to cancel or reschedule an appointment would be to contact them directly via their phone number 01258 440 222 or through their online booking portal if that feature is available.

Does Completegas.co.uk offer emergency services?

The website states they handle boiler breakdowns, which often require urgent attention.

While an explicit “emergency service” banner isn’t on the homepage, contacting them directly during a breakdown would be the first step to assess their response time.

Can Completegas.co.uk service boilers from other manufacturers besides Worcester Bosch?

While they are Worcester Accredited, it’s highly likely they service and repair boilers from other major manufacturers as part of their general “boiler service & repairs” offerings.

You should confirm this with them directly for your specific boiler model.

Is Completegas.co.uk a local company?

Yes, they position themselves as “Your local trusted Boiler Specialists, Blandford,” indicating a strong local presence in Dorset.

How does Completegas.co.uk compare to national providers like British Gas?

Completegas.co.uk is a local, accredited specialist offering personalized service and potentially longer guarantees up to 12 years for Worcester Bosch. National providers like British Gas offer wider coverage, extensive networks, and often broader homecare plans, but may lack the localized touch or specific extended manufacturer warranties.

What is their reputation like?

Completegas.co.uk states their “reputation has been developed through hard work and reliability,” claiming to be “the area’s number one choice for plumbing & gas related work.” For specific customer reviews, you might need to check independent review platforms.

Do they offer financing options for new boiler installations?

The homepage does not mention any specific financing options for new boiler installations.

You would need to inquire directly with them regarding payment plans or finance partnerships. Grow-bot.io Reviews

Completegas.co.uk Reviews