Chargepointev.co.uk Reviews

Based on checking the website, chargepointev.co.uk offers electric vehicle EV chargers, solar PV solutions, and battery storage for homes and businesses in the UK. They highlight affordable charging solutions, quick installation times often within 7 days, and a range of popular EV charger brands. However, a significant aspect of their service involves 0% interest finance options and the facilitation of other credit products through a credit broker, Kanda. It’s crucial to understand that involvement in interest-based financial transactions, known as Riba, is not permissible. This aspect, while presented as a benefit by the company, is a fundamental concern that could lead to negative outcomes in the long run. There are always better alternatives that align with ethical principles and can lead to more stable financial well-being without relying on interest.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Chargepointev.co.uk: A First Look at EV Charging Solutions

When you land on chargepointev.co.uk, you’re immediately presented with a focus on electric vehicle charging solutions for the UK market.

The site aims to be a one-stop shop for individuals and businesses looking to transition to EV power.

They emphasize affordability, a wide selection of chargers, and quick installation services.

Core Offerings and Service Scope

• EV Chargers: The primary service, offering a variety of home, business, and on-street charging solutions.
• Solar PV Solutions: Packages for solar panel installation, aiming to help customers become more energy-efficient.
• Battery Storage: Solutions for storing electricity to save money and enhance energy efficiency.
• Installation Services: A key selling point is their promise of installation “usually within 7 days,” with a fast-track option available in 3 days.

User Experience and Initial Impressions

The website itself is quite direct, presenting information clearly.

You’ll find customer testimonials prominently displayed, suggesting a focus on client satisfaction.

The inclusion of a “Live Chat” feature and a phone number 01159209210 points to an effort to provide accessible customer support.

They also offer a “FREE Flipbook” to help demystify EV charging, which is a thoughtful touch for potential customers.

Chargepointev.co.uk: Dissecting the Financial Aspect

One of the most prominent features advertised on chargepointev.co.uk is their finance options, including 0% interest finance available over 12 months with longer-term options of 3, 4, and 5 years. While this might seem appealing at first glance due to the immediate financial relief it offers, it’s critical to analyze this aspect from a principled perspective.

The Problem with Interest-Based Finance Riba

• Definition of Riba: In many ethical financial frameworks, Riba refers to an unlawful gain obtained from a loan without giving an equivalent value in return. This typically manifests as interest charged on borrowed money.
• Ethical Concerns: The core issue with interest is that it inherently involves payment for the use of money itself, rather than for a productive activity or tangible asset. This can lead to:
  • Unjust Enrichment: One party benefits without taking on commensurate risk or engaging in productive labor.
  • Increased Debt Burden: Interest can trap individuals and businesses in cycles of debt, making it harder to achieve financial independence.
  • Economic Instability: Widespread interest-based lending can contribute to economic bubbles and crashes by encouraging excessive debt and speculation rather than real economic growth.
• Impact on Society: Relying on interest can exacerbate wealth inequality, as those with capital can profit effortlessly from lending, while those without are burdened with continuous payments.

Chargepointev.co.uk’s Finance Offerings

• “0% Interest Finance Available Over 12 Months”: While “0% interest” for a short period might seem harmless, it’s essential to understand the underlying mechanisms. Often, the cost is either baked into the product’s price, or it’s a promotional offer that converts to a high-interest rate if the balance isn’t paid off within the promotional period. The website clearly states: “All calculations at checkout before purchase,” indicating that terms and conditions would apply.
• Longer-Term Finance 3, 4, and 5 Years: These longer terms are almost certainly interest-bearing, even if the “0% interest” is highlighted upfront. The website further clarifies: “Charge Point EV are an Introducer Appointed Representative of Kanda. Kanda is a trading style of Kanda Products & Services Ltd… authorised and regulated by the Financial Conduct Authority firm reference number 920795. Kanda is acting as a credit broker offering finance products from a panel of lenders Credit is subject to status.” This explicitly states that they are facilitating traditional credit arrangements, which typically involve interest.
• OZEV Grant Integration: The website mentions the £350 OZEV grant for eligible tenants, flats, and registered businesses. While grants are a positive way to reduce costs, they are often linked with a company’s sales process, which, in this case, includes the problematic finance options.

Alternatives to Interest-Based Finance for EV Chargers

For those seeking to purchase an EV charger or invest in solar solutions without engaging in interest-based transactions, there are practical and ethical alternatives.

These options promote financial health and align with principles of fairness and responsibility. Optimavillaslanzarote.com Reviews

Saving and Cash Purchase

• The Best Option: The most straightforward and financially sound approach is to save up the necessary funds and purchase the EV charger outright. This eliminates any debt burden, interest payments, or complex financing agreements.
• Benefits:
  • Complete Ownership: You own the asset immediately without any lien or financial obligation.
  • No Interest: No additional costs are incurred beyond the product’s price.
  • Peace of Mind: Freedom from monthly payments and the stress of debt.
• Strategy: Create a dedicated savings plan. Calculate the cost of the desired EV charger and set a realistic timeline to accumulate the funds. Many individuals find that small, consistent savings can add up quickly.

Qard Hasan Goodly Loan

• Concept: A Qard Hasan is a benevolent loan given without any expectation of profit or interest in return. The borrower repays the exact amount borrowed.
• Application: While less common for consumer products from commercial entities, this can be an option among family, friends, or community members.
  • Interest-Free: Adheres strictly to principles against Riba.
  • Mutual Support: Fosters strong community ties and mutual assistance.
• Considerations: Requires trust and clear agreements on repayment terms.

Murabaha Cost-Plus Financing

• Concept: Murabaha is an ethical financing structure where a financial institution or an individual purchases an asset like an EV charger and then sells it to the customer at an agreed-upon cost-plus-profit price, payable in installments. The profit margin is agreed upon upfront, and there is no fluctuating interest.

• How it works:

  1. The customer identifies the EV charger they want.

  2. An ethical finance provider purchases the charger.

  3. The provider sells the charger to the customer at a marked-up price cost + agreed profit.

  4. The customer pays the total marked-up price in fixed installments over time.

  • No Riba: The transaction involves a legitimate sale of a tangible asset, not a loan with interest.
  • Transparency: The profit margin and total cost are known upfront.
  • Fixed Payments: Installments are fixed, allowing for predictable budgeting.

• Availability: While not typically offered by mainstream EV charger retailers like chargepointev.co.uk, some specialized ethical financial institutions or co-operatives might offer Murabaha-like financing for larger purchases. Researching ethical banks or credit unions could reveal such options.

Takaful Islamic Insurance

• Relevance to EV Ownership: While not a direct financing method, Takaful is an ethical alternative to conventional insurance which often involves interest and uncertainty. For EV owners, having proper Takaful coverage for their vehicle and potentially the home charging infrastructure is important for risk management.
• Concept: Takaful is a cooperative system where participants contribute to a common fund, which is then used to pay claims of other participants. It’s based on principles of mutual assistance and shared responsibility, avoiding Riba, gambling Maysir, and excessive uncertainty Gharar.
  • Ethical Protection: Provides coverage without engaging in conventional interest-based insurance practices.
  • Mutual Cooperation: Fosters community and shared risk.
• Availability: Takaful providers are increasing globally. Searching for “Takaful insurance UK” could yield relevant options for EV owners.

Smart Budgeting and Financial Planning

• Foundation of Ethical Finance: Regardless of the specific method, solid budgeting and financial planning are crucial. This involves:
  • Tracking Income and Expenses: Understanding where your money goes.
  • Setting Financial Goals: Defining what you want to achieve e.g., purchasing an EV charger.
  • Prioritizing Needs vs. Wants: Making conscious spending decisions.
  • Avoiding Unnecessary Debt: Especially interest-bearing debt.
• Practical Steps:
  • Use budgeting apps or spreadsheets to monitor finances.
  • Automate savings transfers.
  • Review financial progress regularly.

By focusing on these ethical and practical financial alternatives, individuals can acquire necessary assets like EV chargers while maintaining strong financial principles and avoiding the pitfalls associated with interest-based debt.

Chargepointev.co.uk Features Beyond Finance

Beyond the financial offerings, chargepointev.co.uk does present a range of features aimed at making the EV charger purchase and installation process as smooth as possible.

Product Range and Brands

• Wide Selection: They boast a “choice of 16 markets leading chargers,” which is a significant number. This includes popular brands like:
  • Zappi: Known for its eco-friendly charging capabilities, especially with solar integration.
  • Ohme Home Pro / Epod: Often praised for their smart charging features and connectivity.
  • Wallbox: Compact and popular for home charging.
  • Easee One: A Norwegian brand known for its sleek design and smart features.
  • Artemis VCHARGD, Seven Pro, ICS Rolec, Qubev, EO Mini Pro, Apex Pod Point, Rolec Wallpod, NexBlue: A comprehensive list covering various price points and functionalities.
• Grant Eligibility: They prominently mention the OZEV grant £350 and help customers check their eligibility, though they note it’s no longer available to homeowners. This assistance can be valuable for eligible businesses and tenants.

Installation and Warranty

• Fast Installation: A major selling point is “Usually Installed Within 7 Days or Fast Track in 3 Days.” For those eager to get their EV charging set up quickly, this is a definite plus.
• Free Warranty: All chargers come with a “FREE 3-5 years warranty.” This provides peace of mind regarding product reliability and potential issues.
• Total Assist Plus: An optional add-on fee of £39.99 for what they call “The Ultimate Package for Total Peace of Mind Charging!” The specifics of what this includes aren’t fully detailed on the homepage, but it suggests enhanced support or services.

Smart Charging Capabilities

• Smart Charging Apps: “Our catalogue of chargers all come with Smart Charging Apps. Some apps are more sophisticated than others tough!” This is crucial for modern EV charging, allowing users to:
  • Schedule Charging: Charge during off-peak hours to save money.
  • Monitor Usage: Track energy consumption and costs.
  • Remote Control: Start or stop charging remotely.
• Remote Monitoring/Troubleshooting: “Remote monitoring/troubleshooting is available on all chargers at no extra cost.” This is an excellent feature, as it allows for quicker diagnosis and resolution of any technical issues without requiring a physical visit.

Customer Support and Information

• Dedicated Customer Support: They highlight “Live Chat With Us” and provide a phone number, suggesting multiple channels for assistance. Sb7mobile.com Reviews

• EV Charger Confusion Guide: A free flipbook titled “BECOME AN EV CHARGER PRO IN JUST A FEW MINUTES…” addresses common questions like:

  • “Do I even need a home charger?”
  • “Cost of charging”
  • “Grants and discounts”
  • “Technical jargon explained”
  • “What’s the difference between EV chargers?”

  This educational resource is a valuable addition for potential customers who may be new to EV ownership.

Chargepointev.co.uk Pros & Cons Focusing on the Ethical Framework

When evaluating a service like chargepointev.co.uk, it’s essential to weigh its operational benefits against any ethical concerns, especially those related to financial practices.

Cons Points of Concern from an Ethical Stance

• Reliance on Interest-Based Finance Riba: This is the primary concern. The prominent offering of 0% interest finance and general credit options via Kanda directly involves interest, which is not permissible. Even a 0% introductory rate often has a hidden cost or reverts to a standard interest rate. This encourages debt and contradicts principles of ethical financial transactions.
• Promotion of Debt: By making finance readily available, the company implicitly encourages customers to incur debt rather than save and purchase outright. This can lead to financial strain for individuals if not managed carefully.
• Lack of Ethical Financing Alternatives: The website does not appear to offer or facilitate any ethical financing options e.g., Murabaha, or even direct cash purchase discounts over financing. Their solution is purely conventional lending.
• Potential for Overspending: Easy access to credit can tempt individuals to purchase more expensive chargers or additional services than they would if paying cash, potentially leading to financial regret.

Pros Operational Benefits, Acknowledging the Ethical Context

• Wide Product Selection: Offering 16 leading charger brands is a significant advantage, providing customers with ample choice to find a charger that suits their needs and budget.
• Fast Installation Service: The promise of installation within 7 days or 3-day fast track is highly appealing, especially for those who need their EV charging solution quickly.
• Comprehensive Warranty: A 3-5 year warranty on chargers provides good peace of mind regarding the longevity and reliability of the purchased equipment.
• Smart Charging Features: The inclusion of chargers with smart apps and remote monitoring capabilities is a practical benefit for modern EV owners, allowing for efficient and cost-effective charging.
• Customer Support Accessibility: Live chat, phone support, and the educational flipbook demonstrate an effort to provide good customer service and inform potential buyers.
• OZEV Grant Assistance: Helping eligible customers navigate the OZEV grant application process can result in significant savings on the initial cost of the charger.
• Ownership Model: They emphasize, “You own your charger, some companies rent chargers out but not at ChargePoint EV.” This is a positive point, as ownership is generally preferable to long-term rental agreements.

In summary, while chargepointev.co.uk offers many operationally convenient features for EV owners in the UK, the pervasive integration of interest-based financing fundamentally detracts from its overall ethical standing.

For those committed to ethical financial practices, the operational benefits must be weighed against this core concern, strongly encouraging the exploration of alternatives for payment.

Chargepointev.co.uk vs. Competitors

When considering an EV charger, it’s always wise to compare options.

Chargepointev.co.uk operates in a competitive market in the UK, with several other providers offering similar products and services.

Understanding how they stack up can help in making an informed decision, especially when factoring in ethical financial considerations.

Key Competitors in the UK EV Charger Market

• Pod Point: One of the largest and most well-known EV charging providers in the UK, offering home chargers, public charging networks, and business solutions. They also provide installation services.
• Ohme: Focuses heavily on smart charging solutions, particularly integration with dynamic electricity tariffs to optimize charging costs. They offer both their own chargers and installation.
• Easee: A popular choice for home chargers, known for its sleek design and smart features, often installed by certified partners across the UK.
• Hypervolt: Another UK-based company offering smart home EV chargers with advanced features and integration capabilities.
• Rolec: A long-standing name in the EV charging industry, offering a wide range of domestic, commercial, and public charging points.

Differentiating Factors

• Product Range: Chargepointev.co.uk prides itself on offering “16 market-leading chargers,” which is a broad selection. Some competitors might focus on fewer, proprietary models e.g., Ohme with its own chargers, while others like some electrical contractors might offer a similarly wide range of brands.
• Installation Speed: Chargepointev.co.uk’s promise of “installation within 7 days” or 3-day fast track is a strong competitive point. Installation times can vary significantly across providers, with some having longer waiting lists, especially in peak demand periods.
• Price and Grant Handling: While Chargepointev.co.uk advertises competitive pricing e.g., from £449 with grant, many competitors offer similar price points and also assist with OZEV grant applications. The key differentiator here remains Chargepointev.co.uk’s prominent interest-based finance options, which ethical alternatives would actively avoid.
• Customer Support & Resources: Chargepointev.co.uk’s live chat, dedicated support, and educational flipbook are good offerings. Competitors also invest in customer service, with some having extensive online FAQ sections, video tutorials, and active communities.
• Smart Features & Connectivity: Most modern chargers, regardless of the installer, come with smart app integration. The sophistication of these apps can vary. Chargepointev.co.uk emphasizes remote monitoring and troubleshooting, which is a valuable post-installation support feature.
• Business Model: Chargepointev.co.uk clearly states “You own your charger,” contrasting with some models where chargers might be leased or provided as part of a subscription. This ownership model is generally preferred.

The Ethical Comparison

From an ethical financial standpoint, the comparison becomes quite stark. While many competitors also offer conventional financing loans, credit cards as standard payment methods, Chargepointev.co.uk prominently features “0% Interest Finance Available” on its homepage as a primary selling point. This active promotion of interest-based financing Riba distinguishes them as a company whose core business model deeply integrates practices that are not permissible.

• Ethical Advantage for Competitors if they don’t promote interest as a primary feature: While many will offer conventional finance, a company that merely accepts it as one payment method, rather than actively promoting it with prominent “0% interest” banners, might be seen as less problematic in its direct advocacy of Riba.
• Ideal Scenario: A competitor that explicitly offers ethical financing solutions like Murabaha or heavily promotes cash purchases and grants as the primary payment methods would stand out as the most ethically aligned choice. Currently, such options are rare in the mainstream EV charger market.

Conclusion on Comparison: Chargepointev.co.uk is competitively positioned in terms of product range, installation speed, and customer support. However, its heavy reliance on and promotion of interest-based financial solutions as a core offering creates a significant ethical barrier for customers seeking to avoid Riba. When choosing, it’s crucial to prioritize how the purchase is financed, irrespective of the operational conveniences offered. Mynymbox.io Reviews

Chargepointev.co.uk Pricing

Understanding the pricing structure of chargepointev.co.uk is essential for potential buyers.

While they offer a range of chargers, the pricing is presented with and without grant eligibility, and, importantly, alongside their pervasive finance options.

Stated Pricing Examples

On their homepage, ChargePoint EV provides specific pricing examples:

• Car Charger Plus Installation:
  • Grant Eligible: From £549 £449 after the £350 OZEV grant.
  • Non-Grant Eligible: From £899 £799 subject to standard installation.

These figures suggest that their base installation service is included in the price, which is common for EV charger installers.

The reduction for grant-eligible customers highlights the significant impact of the OZEV grant on the final cost.

Factors Influencing Final Price

The “from” pricing indicates that the final cost can vary based on several factors:

• Charger Model: Different charger brands and models have varying price points. A basic charger will be less expensive than one with advanced features e.g., solar integration, sophisticated smart app.
• Installation Complexity: While the advertised price is “subject to standard installation,” complex installations can incur additional costs. This might include:
  • Cable Length: Long cable runs from the meter to the charge point.
  • Location: Charges for drilling through thick walls, installing in difficult-to-access areas e.g., detached garages far from the main fuse box.
  • Electrical Upgrades: If the existing electrical infrastructure e.g., fuse box, earthing needs upgrading to safely accommodate the new charger.
  • Groundworks: If the cable needs to be laid underground.
• Optional Add-ons: The “TOTAL ASSIST PLUS” package for £39.99 is an example of an optional add-on that would increase the total cost.
• Geographic Location: While less common for national installers, very remote locations might sometimes incur additional travel charges.

The Role of the OZEV Grant

The OZEV Office for Zero Emission Vehicles grant is a significant subsidy. Chargepointev.co.uk prominently mentions:

• “The £350 OZEV grant is available to tenants, flats and registered businesses from home.”
• “OZEV GRANTS STILL AVAILABLE IN 2025.”
• They also provide a “Check to see if you are eligible for a grant?” tool on their website, which guides users through a series of Yes/No/Not Sure questions.

Important Note: They clearly state, “EVHS is no longer available to Homeowners including people with mortgages.” This means the £350 discount is not applicable to the majority of private homeowners, making the “Non Grant” price the relevant one for most residential customers.

Financing and True Cost Implications

As discussed previously, the most significant aspect of chargepointev.co.uk’s pricing model, beyond the direct cost, is the heavy emphasis on finance.

• “0% Interest Finance Available Over 12 Months”: This promotional offer is designed to make the purchase appear more affordable in the short term. However, the true cost can be influenced by:
  • Price Markups: Sometimes, products offered with 0% finance are priced higher than they would be for cash purchase, effectively baking the interest into the upfront cost.
  • Reversion Rates: If the balance isn’t paid within the 0% period, high interest rates can kick in, significantly increasing the total amount paid.
• Longer-Term Finance 3, 4, and 5 years: These options, facilitated by Kanda, are explicitly interest-bearing credit products. While they allow for spreading the cost, they fundamentally increase the total amount paid over the lifetime of the loan due to interest. The website states “All calculations at checkout before purchase,” implying transparency on these interest charges before committing.

Ethical Conclusion on Pricing: While the upfront prices appear competitive, the aggressive promotion of interest-based financing overshadows any potential savings from grants or competitive base pricing. For an ethical consumer, the true cost isn’t just the sticker price but the entire financial commitment, especially when interest is involved. The optimal pricing strategy is always a direct, cash purchase or an ethical installment sale like Murabaha to avoid any additional financial burden. Capitalcarsscotland.co.uk Reviews

How to Cancel Chargepointev.co.uk Related Financial Commitments

Since chargepointev.co.uk prominently features interest-based finance through Kanda, understanding how to manage or cancel related financial commitments is crucial, especially if one wishes to avoid or minimize engagement with Riba. Note that this specifically applies to the financing agreement, not the product purchase itself, once the installation is complete.

Cancelling a Finance Agreement Before/After Installation

The ability to cancel a finance agreement is governed by consumer protection laws, particularly in the UK, and the terms and conditions of the specific credit agreement with Kanda or its panel of lenders.

• Cooling-Off Period Right to Withdraw:

  • Consumer Credit Act: Under the Consumer Credit Act 1974 as amended, consumers typically have a 14-day “cooling-off” period also known as a right of withdrawal for regulated credit agreements, starting from the day the agreement is made or when you receive a copy of the agreement and prescribed information, whichever is later.
  • How to Exercise: To withdraw, you must notify the lender Kanda or their specific lender in writing within this 14-day period. You would then usually be required to repay the full amount of the credit within 30 days of notifying them, plus any interest accrued during the period the credit was provided even if it was a 0% introductory rate, nominal interest might accrue on a daily basis for the withdrawal period.
  • Impact on Product: If you withdraw from the finance agreement, you would then need to find an alternative way to pay for the EV charger and its installation e.g., cash, or a different, ethical financing method. If you cannot, you might have to return the product, though the complexity of returning an installed EV charger varies.

• Early Repayment:

  • Right to Settle Early: Consumers generally have a right to settle a credit agreement early. This means paying off the outstanding balance in full before the scheduled end of the term.
  • Potential Savings: Settling early can save you money on future interest payments, especially for agreements that were not 0% interest. However, lenders may impose an “early settlement charge” to compensate for lost interest.
  • Process: Contact Kanda or the specific lender to request an early settlement figure. This figure will be the outstanding principal balance plus any applicable early settlement charges and accrued interest up to the date of settlement.

Cancelling the EV Charger Order/Installation Before Finance is Active

If you decide not to proceed with the purchase before the finance agreement is fully active or the installation has taken place, you would deal directly with Chargepointev.co.uk.

• Review Terms and Conditions: Check Chargepointev.co.uk’s specific terms and conditions for order cancellations. This is usually found in their sales agreement or on their website.
• Cancellation Policy: There might be a cancellation fee, especially if installation is imminent or materials have been ordered.
• Contact Them Directly: Reach out to Chargepointev.co.uk’s customer service via phone or email to formally cancel your order. Document all communication.

Avoiding Future Riba-Based Commitments

For those committed to avoiding Riba, the best “cancellation” strategy is prevention:

• Pay Cash: Save up and purchase the EV charger outright. This eliminates the need for any credit agreement.
• Seek Ethical Financing: Research financial institutions that offer genuinely ethical, interest-free financing options like Murabaha for consumer goods. These are typically Islamic banks or dedicated ethical finance providers.
• Utilize Grants: Maximize any available non-interest-bearing grants, like the OZEV grant, to reduce the upfront cost.
• Budgeting: Implement rigorous budgeting and saving practices to accumulate funds for significant purchases.

By being proactive and understanding consumer rights, individuals can navigate or exit financial commitments that involve interest, aligning their purchases with ethical financial principles.

Frequently Asked Questions

What is chargepointev.co.uk?

Based on looking at the website, chargepointev.co.uk is a UK-based company that supplies and installs electric vehicle EV chargers for homes and businesses.

They also offer solar PV solutions and battery storage.

Does chargepointev.co.uk offer 0% interest finance?

Yes, chargepointev.co.uk prominently advertises “0% Interest Finance Available Over 12 Months” and options for 3, 4, and 5 years, facilitated through their credit broker, Kanda. Crbdirect.org.uk Reviews

Are the finance options on chargepointev.co.uk truly interest-free?

While they advertise “0% Interest Finance Available Over 12 Months,” it’s crucial to understand that this is a promotional offer often with specific terms.

Longer-term finance options 3, 4, and 5 years are typically interest-bearing credit products facilitated by a panel of lenders through Kanda, a regulated credit broker.

What EV charger brands does chargepointev.co.uk sell?

Chargepointev.co.uk sells a wide range of leading EV charger brands, including Zappi, Ohme Home Pro, Ohme Epod, Wallbox, Easee One, Artemis VCHARGD, Seven Pro, ICS Rolec, Qubev, EO Mini Pro, Apex Pod Point, Rolec Wallpod, and NexBlue.

How quickly can chargepointev.co.uk install an EV charger?

Chargepointev.co.uk states that chargers are “Usually Installed Within 7 Days” and also offers a “Fast Track In 3 Days” option.

Is the OZEV grant still available through chargepointev.co.uk?

Yes, chargepointev.co.uk mentions that the £350 OZEV grant is still available for eligible tenants, flats, and registered businesses from home, with grants available until 2025. However, they clarify that it’s no longer available to homeowners including those with mortgages.

What is “TOTAL ASSIST PLUS” from chargepointev.co.uk?

“TOTAL ASSIST PLUS” is a one-time optional add-on fee of £39.99 described as “The Ultimate Package for Total Peace of Mind Charging!” Specific details about what this package includes are not fully elaborated on the homepage.

Does chargepointev.co.uk offer a warranty on their EV chargers?

Yes, chargepointev.co.uk provides a “FREE 3-5 years warranty on all chargers.” They also mention extensive cover is available for Solar Panels and Battery Storage.

Can I monitor my EV charger remotely with a chargepointev.co.uk purchase?

Yes, chargepointev.co.uk states that “Remote monitoring/troubleshooting is available on all chargers at no extra cost” and that their chargers “all come with Smart Charging Apps.”

Does chargepointev.co.uk offer solar panels or battery storage?

Yes, in addition to EV chargers, chargepointev.co.uk offers solar PV solutions and battery storage systems for both homes and businesses.

How do I check if I’m eligible for the OZEV grant with chargepointev.co.uk?

Chargepointev.co.uk has an online tool or questionnaire on their website where you can answer a few questions to check your OZEV grant eligibility. Phoenix-health.co.uk Reviews

What is the typical starting price for an installed EV charger from chargepointev.co.uk?

Based on their website, a “Car Charger Plus Installation” starts from £449 for grant-eligible customers and £799 for non-grant customers subject to standard installation.

Does chargepointev.co.uk rent out chargers or do I own it?

Chargepointev.co.uk explicitly states, “You own your charger, some companies rent chargers out but not at ChargePoint EV,” confirming that you own the charger outright upon purchase.

Can I speak to a real person at chargepointev.co.uk?

Yes, chargepointev.co.uk emphasizes that you can “actually speak to a real human” via their Live Chat feature and provides a phone number 01159209210 for contact.

What kind of customer support does chargepointev.co.uk offer?

They offer dedicated customer support through live chat and phone.

They also provide an educational “FREE FLIPBOOK” to help clarify common EV charger questions.

How do chargepointev.co.uk prices compare to competitors?

Chargepointev.co.uk advertises competitive pricing, especially for grant-eligible installations.

However, direct price comparison depends on the specific charger model and installation complexity, which can vary across providers.

Is it possible to cancel a finance agreement with chargepointev.co.uk’s lenders?

Yes, under UK consumer credit law, you typically have a 14-day cooling-off period to withdraw from a credit agreement.

You would need to repay the borrowed amount plus any accrued interest within 30 days.

Early settlement of the finance agreement is also usually possible. Williamsecobuilds.co.uk Reviews

What if I don’t want to use interest-based finance for my EV charger?

If you prefer to avoid interest-based finance, your best alternatives are to save up and pay for the charger in cash, or explore ethical financing options like Murabaha from specialized financial institutions if available for such products.

Does chargepointev.co.uk offer business EV charging solutions?

Yes, chargepointev.co.uk states they offer “Affordable Charging Solutions for Home, Business or On Street,” indicating they cater to business clients as well.

How can I get more information about EV charging from chargepointev.co.uk?

You can download their “FREE FLIPBOOK” titled “BECOME AN EV CHARGER PRO IN JUST A FEW MINUTES…” from their website, which covers various topics like cost of charging, grants, and technical jargon.