Boom.co Reviews

Based on looking at the website, Boom.co appears to be a company specializing in video collaboration hardware solutions, primarily offering cameras, speakerphones, and all-in-one video bars designed to enhance virtual meetings and communication.

They emphasize simplicity, quality, and seamless integration with various conferencing platforms.

If you’re someone who spends a lot of time in online meetings, whether for work, education, or connecting with family, having reliable and clear audio-visual equipment can make a world of difference.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Boom.co Review & First Look

Based on a preliminary look at the Boom.co website, the company positions itself as a provider of “video collaboration hardware solutions for any space with a focus on simplicity and quality.” They aim to simplify meetings and enhance the video experience.

• Initial Impression: The website design is clean and professional, with a clear focus on their product lines: cameras, speakerphones, and all-in-one solutions. They highlight key features like 4K UHD resolution, real-time auto-tracking, and superior audio performance.
• Target Audience: It seems they’re targeting businesses, educational institutions, healthcare providers, and legal firms, indicating their products are designed for professional and semi-professional settings where clear communication is paramount.
• Product Categories:
  • Cameras: Ranging from the Boom MINI to Boom MAGNA Pro, catering to different room sizes and needs.
  • Speakerphones: Including the Boom GIRO and Boom GEMINI, emphasizing crystal-clear audio.
  • All-in-One Solutions: Such as the Boom UNO and Boom HALO, combining audio and video in single units.
• Visual Cues: The website prominently features images of their devices in various settings conference rooms, huddle spaces, giving a good sense of how they integrate into different environments.

Boom.co Features

Boom.co emphasizes several key features across its product lines, aiming to deliver a superior video conferencing experience.

These features are designed to address common pain points in virtual communication.

• Superior Image Quality:
  • 4K UHD Resolution: Many of their cameras boast 4K UHD resolution, which is essential for sharp, detailed video, especially in larger meeting spaces where clarity can impact engagement. This is a significant upgrade from standard HD webcams.
  • Cutting-edge Image Technology: While specific technologies aren’t detailed on the homepage, the emphasis is on delivering “superior image quality” that brings participants “closer together.” This likely includes advanced sensors and image processing.
• Intelligent Audio Performance:
  • Omnidirectional Microphones: Their speakerphones are equipped with omnidirectional microphones, ensuring that voices from all corners of a room are captured clearly. This is vital for inclusive meetings where everyone needs to be heard.
  • Crystal-Clear Audio: The promise of “crystal-clear audio” suggests noise reduction and echo cancellation capabilities, which are crucial for minimizing distractions and improving comprehension during calls.
  • Wireless Connectivity: Some speakerphone models offer wireless connectivity, providing flexibility in room setup and reducing cable clutter.
• Smart Video Capabilities:
  • Real-time Auto-tracking and Auto-framing: This is a standout feature for their cameras and all-in-one solutions. Auto-tracking follows the active speaker, while auto-framing adjusts the view to ensure all participants are visible. This eliminates the need for manual camera adjustments, making meetings more fluid.
  • Intelligent Auto-framing and Speaker Tracking: Specifically mentioned for their video bar solutions, these features aim to provide a dynamic and engaging video feed, keeping the focus on who is speaking.
• Platform Compatibility & Expandability:
  • Universal Compatibility: Boom.co explicitly states their solutions are “Designed to work on any platform,” including being “Zoom certified.” This ensures seamless integration with popular conferencing software like Zoom, Microsoft Teams, Google Meet, and others, reducing setup hassles.
  • Expandability for Any Space: The products are marketed with “Flexibility for any space” and “Expandability to customize your space,” implying modularity or the ability to scale solutions for different room sizes, from small huddle rooms to large conference halls.
  • Solutions for Any Workspace: They offer tailored solutions for conference rooms, huddle spaces, classrooms, and general office/pod environments, demonstrating versatility.

Boom.co Pros & Cons

When evaluating Boom.co, it’s helpful to weigh the potential advantages against any limitations, based on the information presented on their website.

Pros:

• High-Quality AV Focus: Boom.co explicitly emphasizes “superior image quality” and “crystal-clear audio.” For businesses and educational institutions where clear communication is paramount, investing in high-fidelity audio and video hardware can significantly improve meeting effectiveness and engagement. This focus on quality over mere functionality is a strong selling point.
• Intelligent Features: The inclusion of “real-time auto-tracking and auto-framing” is a significant advantage. These AI-driven features reduce the need for manual camera adjustments, making virtual meetings more dynamic and professional. This can save time and improve the overall flow of conversations.
• Scalability for Various Spaces: By offering products for “conference, huddle, classroom, office/pod” environments, Boom.co caters to a wide range of needs. This scalability means organizations can find solutions that fit their specific room sizes and requirements, from small individual setups to large boardrooms.
• All-in-One Solutions: Products like the Boom UNO and Boom HALO simplify setup by combining camera and speakerphone functionalities into a single unit. This reduces cable clutter and simplifies deployment, which is a big plus for IT departments and end-users alike.
• Professional Appearance: The devices themselves appear sleek and professionally designed, which can enhance the aesthetic of any meeting space. In a professional setting, the visual appeal of hardware can contribute to the overall impression of a well-equipped and modern environment.
• Dedicated Hardware: Unlike relying solely on built-in laptop cameras and microphones, dedicated hardware like Boom.co’s offerings typically provide significantly better performance, reliability, and features tailored specifically for video conferencing. This leads to a more consistent and higher-quality experience.

Cons:

• Limited Information on Pricing: While some products are listed with prices e.g., Boom HALO Black for $899.00, Boom MAGNA for $1,199.00, a comprehensive pricing list or different tiers for all products isn’t immediately evident on the main page. This can make budget planning challenging for potential buyers without direct engagement.
• Lack of Detailed Specifications: The website highlights key features but often lacks granular technical specifications e.g., exact sensor size, microphone pickup range, specific codec support. For IT professionals or power users, these details are crucial for informed decision-making and comparing against competitors.
• No Direct Customer Reviews/Testimonials: While the site showcases product benefits, it doesn’t prominently feature direct customer testimonials or reviews. This can make it harder for potential buyers to gauge real-world satisfaction and performance from existing users. Relying on external review sites would be necessary.
• Dependence on Third-Party Sales Channels/Demos: The repeated call to “Book a Demo” suggests that direct purchasing information might not be fully transparent without speaking to a sales representative. While demos are valuable, some customers prefer immediate access to all information for self-service research.
• Niche Product Category: As a hardware provider for video collaboration, Boom.co operates in a somewhat niche market. While essential for modern communication, the initial investment in dedicated hardware might be higher than simply relying on software-based solutions or basic peripherals.
• No Information on Warranty or Support: The main page doesn’t prominently display information regarding product warranties, technical support, or return policies. These are critical aspects for any hardware purchase and would require deeper navigation or direct inquiry.
• Potential for Overkill for Basic Users: For individuals who only occasionally join simple video calls, the advanced features and professional-grade hardware might be more than necessary, potentially leading to an over-investment for their specific use case.

Boom.co Alternatives

While Boom.co offers a compelling suite of video collaboration hardware, the market is robust with various alternatives, each with its own strengths.

When considering alternatives, it’s important to evaluate factors like features, price, ecosystem compatibility, and specific use cases.

• Logitech: A dominant player in the peripherals market, Logitech offers a wide range of video conferencing solutions, from personal webcams e.g., Logitech Brio, C920 series to professional conference cameras and all-in-one video bars e.g., Logitech Rally Bar, MeetUp.
  • Pros: Wide product range, strong brand recognition, extensive software compatibility, often competitive pricing, good support.
  • Cons: Can be overwhelming with choices, some entry-level products might lack advanced AI features.
  • Key Differentiator: Ecosystem approach, often bundling cameras, speakerphones, and even touch controllers.
• Poly formerly Polycom & Plantronics: Known for its enterprise-grade audio and video solutions, Poly offers high-fidelity speakerphones e.g., Poly Sync series, professional video bars e.g., Poly Studio series, and conference cameras.
  • Pros: Excellent audio quality, robust build, enterprise-focused features, strong integration with major UC platforms.
  • Cons: Often on the higher end of the price spectrum, design might be more utilitarian than sleek.
  • Key Differentiator: Deep expertise in voice and video for large-scale enterprise deployments.
• Yealink: A rapidly growing provider of UC endpoints, Yealink offers a comprehensive portfolio including IP phones, video conferencing systems, and collaboration endpoints e.g., Yealink UVC series cameras, MeetingBar series.
  • Pros: Competitive pricing, strong Microsoft Teams and Zoom integration, user-friendly interfaces.
  • Cons: Brand recognition might be less than Logitech or Poly in some markets, some models may lack the most cutting-edge AI features.
  • Key Differentiator: Strong value proposition, particularly for businesses looking for cost-effective, feature-rich solutions.
• Jabra: While more known for headsets, Jabra also offers high-quality speakerphones e.g., Jabra Speak series and intelligent video solutions e.g., Jabra PanaCast series.
  • Pros: Excellent audio quality, compact designs, some unique panoramic camera capabilities PanaCast.
  • Cons: Video product range is smaller compared to dedicated video conferencing companies.
  • Key Differentiator: Focus on combining superior audio with intelligent video in compact form factors.
• HuddleCamHD: Specializes in PTZ Pan-Tilt-Zoom cameras and related accessories, often used in professional broadcasting, education, and house of worship settings.
  • Pros: Wide variety of PTZ cameras, good image quality, often more affordable than enterprise-grade PTZ solutions.
  • Cons: Less emphasis on all-in-one solutions or integrated speakerphones.
  • Key Differentiator: Strong focus on flexible PTZ cameras for dynamic video capture.

When selecting an alternative, consider:

• Your specific room size and type: Huddle room, conference room, classroom, personal desk.
• Your budget: Entry-level, mid-range, or enterprise-grade.
• Your primary conferencing platform: Do you need deep integration with Zoom, Teams, Google Meet, etc.?
• Desired features: Auto-framing, speaker tracking, specific microphone pickup patterns, wireless capabilities.
• IT support and deployment: Ease of setup, management, and ongoing support.

Ultimately, the “best” alternative depends on a detailed assessment of your unique requirements and priorities.

Boom.co Pricing

Based on the Boom.co website, specific pricing for their entire product line is not laid out in a comprehensive table.

However, some individual product prices are highlighted, giving us a glimpse into their general pricing strategy.

• Highlighted Product Prices:

  • Boom HALO Black: Listed at $899.00. This appears to be an all-in-one video bar solution, combining both camera and audio capabilities. This price point suggests it’s positioned for small to medium-sized meeting spaces or dedicated home offices where high quality is desired.
  • Boom MAGNA: Listed at $1,199.00. This is likely one of their higher-end camera models, possibly offering more advanced features like enhanced optical zoom, wider field of view, or more robust auto-tracking capabilities, suitable for larger conference rooms.
  • Boom GEMINI: Listed at $799.00. This seems to be a speakerphone, indicating a premium price point for a dedicated audio solution, suggesting superior audio performance and potentially advanced microphone arrays.

• General Price Range Implication: The listed prices suggest that Boom.co products are positioned in the mid-to-high end of the professional video conferencing hardware market. They are not entry-level budget options, reflecting their emphasis on “quality” and “cutting-edge image technology.”

• No Full Catalog Pricing: The absence of a full pricing catalog on the main page means potential customers will likely need to:

  • “Book a Demo”: As repeatedly encouraged on the website, this is likely how they engage with potential clients, understand their specific needs, and then provide tailored quotes. This is common for B2B tech solutions.
  • Contact Sales Directly: For detailed pricing on specific models or bulk purchases, direct contact with their sales team would be necessary.
  • Check Partner/Reseller Websites: Sometimes, channel partners or authorized resellers might list more comprehensive pricing or package deals.

• Factors Influencing Price: The final price for a Boom.co solution would likely depend on:

  • Specific Product Model: Different cameras, speakerphones, and all-in-one units have varying features and capabilities, leading to different price points.
  • Quantity: Bulk purchases for outfitting multiple rooms or offices might qualify for discounted pricing.
  • Solution Bundles: They might offer bundles for specific workspace types e.g., a “Huddle Room Kit” that includes a camera and speakerphone at a package rate.
  • Installation/Support Services: While not explicitly mentioned on the homepage, professional installation or extended support plans could be additional costs.

For precise budget planning, particularly for larger deployments, it’s essential to reach out to Boom.co directly or through one of their authorized partners to get a detailed quote tailored to your organization’s specific requirements.

How to Cancel Boom.co Subscription

Based on the Boom.co website, there is no indication of any subscription-based services or ongoing recurring fees associated with their hardware products. Their primary offerings are physical cameras, speakerphones, and all-in-one video bars, which are typically one-time purchases.

Therefore, the concept of “canceling a Boom.co subscription” does not appear to apply to their business model as presented on their website. You purchase the hardware outright.

If, in the future, Boom.co were to introduce cloud-based management platforms, software enhancements that require a license, or extended warranty/support plans that operate on a subscription model, the cancellation process would typically involve:

1. Accessing a Customer Portal: Most subscription services provide a dedicated online portal where users can manage their accounts, view active subscriptions, and initiate cancellations.
2. Contacting Support: If no self-service option is available, contacting Boom.co’s customer support or sales team directly would be the next step. They would guide you through the cancellation process for any potential future recurring services.
3. Reviewing Terms of Service: Any subscription-based service would have specific terms and conditions regarding cancellation policies, notice periods, and potential early termination fees. These would need to be reviewed.

As it stands, since Boom.co primarily sells hardware, you would not typically have a “subscription” to cancel. You would simply own the hardware after purchase. If you bought their products through a reseller or a financing plan, you would need to refer to the terms of that specific agreement for any cancellation or return policies related to the purchase itself.

How to Cancel Boom.co Free Trial

Similar to the “subscription” inquiry, based on the Boom.co website, there is no explicit mention of a “free trial” for their hardware products or any associated software/services. Their business model, as presented, involves the direct sale of physical video collaboration equipment.

Companies that offer free trials typically do so for software, cloud services, or sometimes for hardware on a limited, evaluation basis.

Boom.co’s website encourages users to “Book a Demo,” which is a common practice for B2B hardware sales.

A demo allows potential customers to see the product in action, ask questions, and understand its features in a guided session, but it is distinct from a “free trial” where a user gets to use the product independently for a set period.

If, in the future, Boom.co were to introduce a program that allows for a “free trial” of their hardware e.g., loaning out units for evaluation, the process to “cancel” or conclude that trial would typically involve:

1. Returning the Hardware: The most common aspect of a hardware trial would be the return of the physical units by a specified deadline.
2. Following Trial Agreement Terms: Any free trial program would come with a formal agreement outlining the duration, responsibilities for the equipment, and the steps to conclude the trial e.g., specific shipping instructions for returns.
3. Contacting the Sales Representative: The sales or account manager who initiated the trial would be the primary point of contact for managing its conclusion and arranging any necessary returns.

Currently, there is no apparent “free trial” to cancel directly from the Boom.co website information. Potential customers are encouraged to “Book a Demo” to experience the products before making a purchase decision.

Boom.co vs. Competitors

When evaluating Boom.co against its competitors in the video collaboration hardware space, it’s helpful to consider their strengths, weaknesses, and what makes them unique.

The primary competitors include established players like Logitech, Poly, Yealink, and Jabra.

Boom.co’s Strengths:

• Focus on Simplicity & Quality: Boom.co’s website heavily emphasizes ease of use and high-fidelity audio/video. This clear messaging could appeal to organizations looking for straightforward, reliable solutions without excessive complexity.
• Intelligent Auto-Features: Their prominent mention of “real-time auto-tracking and auto-framing” is a strong selling point. These AI-driven capabilities enhance meeting dynamics and reduce the need for manual camera adjustments, putting them on par with premium offerings from competitors.
• Purpose-Built Design: The products appear to be specifically designed for video conferencing, suggesting optimized performance for this singular purpose, rather than being general-purpose peripherals.
• Universal Compatibility: The explicit claim of working on “any platform” and being “Zoom certified” reduces friction for businesses using various UC platforms.

How Boom.co Stacks Up Against Competitors:

1. Logitech e.g., Rally Bar, MeetUp, Brio:

   • Boom.co vs. Logitech: Boom.co seems to challenge Logitech’s mid-to-high-end video bars and cameras directly. Logitech has a broader portfolio, ranging from personal webcams to large room solutions, often with strong software integration. Boom.co needs to prove its quality and feature set can compete with Logitech’s established reliability and ecosystem. Logitech often has a larger install base and more extensive review data available.
   • Key Consideration: Logitech’s scale and brand recognition are immense. Boom.co must differentiate through superior performance or unique feature combinations.

2. Poly e.g., Studio series, Sync series:

   • Boom.co vs. Poly: Poly is renowned for its enterprise-grade audio and video, especially in larger, more complex deployments. Boom.co’s focus on simplicity might appeal to those who find Poly’s solutions overly complex for smaller or mid-sized rooms. Poly’s audio technology is often considered best-in-class, setting a high bar.
   • Key Consideration: Poly’s deep integration with enterprise UC platforms and robust management tools are a significant advantage for large organizations. Boom.co will need to demonstrate comparable performance and ease of management.

3. Yealink e.g., MeetingBar series, UVC cameras:

   • Boom.co vs. Yealink: Yealink offers a compelling value proposition, often providing feature-rich solutions at a more competitive price point. Boom.co, with its listed prices, seems to be in a similar professional segment. Yealink has strong partnerships with Microsoft Teams and Zoom for integrated room systems.
   • Key Consideration: If Boom.co’s quality and intelligent features truly stand out, they could justify their price against Yealink. However, Yealink’s cost-effectiveness for feature parity is a strong draw for many businesses.

4. Jabra e.g., PanaCast series, Speak series:

   • Boom.co vs. Jabra: Jabra excels in audio and has unique panoramic video capabilities PanaCast. Boom.co’s all-in-one solutions compete with Jabra’s PanaCast video bars. Jabra’s compact designs are often a plus for huddle spaces.
   • Key Consideration: Boom.co’s auto-tracking might be a differentiating factor against some of Jabra’s fixed-view panoramic cameras, depending on user preference for dynamic vs. wide-angle static views.

Boom.co’s Competitive Edge Based on Website:

• Dedicated Focus: Being solely focused on video collaboration hardware could mean highly optimized products for that specific purpose.
• Emphasis on Intelligent Features: If their auto-tracking and auto-framing perform exceptionally well across their product line, this could be a significant differentiator, simplifying the user experience.
• Sleek Design: Their products appear modern and visually appealing, which can be important for contemporary office spaces.

Challenges for Boom.co:

• Brand Recognition: Competing with established giants requires significant marketing and strong customer testimonials.
• Ecosystem Depth: Larger competitors often have more extensive ecosystems, including management software, dedicated control panels, and a broader array of accessories.
• Support and Warranty: Details on support, warranty, and professional services are crucial for businesses and need to be clearly communicated to compete effectively.

Ultimately, Boom.co appears to be a contender in the professional video conferencing hardware market, emphasizing intelligent features and quality.

Its success against competitors will depend on consistent product performance, competitive pricing when revealed, and strong customer support.

Frequently Asked Questions

What is Boom.co?

Based on its website, Boom.co is a company that provides video collaboration hardware solutions, including cameras, speakerphones, and all-in-one video bars designed to enhance virtual meetings and communication quality.

What types of products does Boom.co offer?

Boom.co offers a range of products including various camera models e.g., Boom MINI, Boom MAGNA Pro, speakerphones e.g., Boom GIRO, Boom GEMINI, and all-in-one video bar solutions e.g., Boom UNO, Boom HALO.

Does Boom.co sell subscription services?

No, based on the information provided on their website, Boom.co primarily sells hardware products as one-time purchases and does not appear to offer subscription-based services.

Are Boom.co products compatible with popular video conferencing platforms?

Yes, Boom.co explicitly states their solutions are “Designed to work on any platform” and are “Zoom certified,” indicating broad compatibility with popular conferencing software like Zoom, Microsoft Teams, and Google Meet.

What are the key features of Boom.co cameras?

Key features highlighted for Boom.co cameras include 4K UHD resolution, real-time auto-tracking, and auto-framing, aiming to provide superior image quality and dynamic video experiences.

What is the Boom HALO Black?

The Boom HALO Black is an all-in-one video bar solution offered by Boom.co, listed on their website for $899.00, combining both camera and audio capabilities for meeting spaces.

What is the Boom MAGNA?

The Boom MAGNA is a camera product from Boom.co, listed at $1,199.00 on their website, suggesting it’s one of their higher-end camera models.

What is the Boom GEMINI?

The Boom GEMINI is a speakerphone product offered by Boom.co, listed at $799.00, indicating a focus on delivering high-quality audio for virtual meetings.

Does Boom.co offer solutions for different room sizes?

Yes, Boom.co markets its solutions for various workspaces including conference rooms, huddle spaces, classrooms, and office/pod environments, suggesting scalability for different room sizes.

Can I get a demo of Boom.co products?

Yes, the Boom.co website prominently features a “Book a Demo” option, encouraging potential customers to experience their products firsthand.

Does Boom.co offer wireless speakerphones?

Yes, some Boom.co speakerphone models are advertised with “Wireless connectivity,” offering flexibility in placement and setup.

What kind of audio performance can I expect from Boom.co speakerphones?

Boom.co claims its speakerphones offer “crystal-clear audio” through diverse speakers and seamless transmission via omnidirectional microphones, ensuring clear communication.

Is auto-tracking a standard feature on Boom.co products?

Yes, auto-tracking real-time auto-tracking and speaker tracking is highlighted as a key intelligent feature for many of Boom.co’s cameras and all-in-one video bar solutions.

Where can I find a full pricing list for all Boom.co products?

Based on the website, a comprehensive pricing list for all products is not publicly displayed.

You would likely need to “Book a Demo” or contact their sales team directly for detailed pricing.

Are Boom.co products suitable for educational institutions?

Yes, Boom.co lists “Education” as one of the industries they cater to, implying their solutions are suitable for classroom and educational settings.

How does Boom.co differentiate itself from competitors?

Boom.co aims to differentiate itself through a focus on simplicity, superior image and audio quality, and intelligent features like auto-tracking and auto-framing.

Is Boom.co a good choice for small businesses?

While not explicitly stated, Boom.co’s emphasis on simplicity and scalable solutions for huddle and office/pod spaces suggests they could be a viable option for small businesses seeking professional video conferencing hardware.

Do Boom.co products require special software to operate?

Boom.co emphasizes compatibility with “any platform,” suggesting their hardware is generally plug-and-play with standard video conferencing software, without requiring proprietary Boom.co software beyond basic drivers if necessary.

What does “All-in-One” mean for Boom.co products?

“All-in-One” solutions from Boom.co, like the Boom UNO and Boom HALO, combine both camera and audio capabilities speaker and microphone into a single, sleek unit, simplifying setup and reducing clutter.

How can I become a Boom.co partner?

The Boom.co website includes a prominent section titled “Interested in becoming a partner? Learn more,” indicating an opportunity for businesses to collaborate with them as resellers or integrators.