Bonjoro.com Reviews

Based on looking at the website, Bonjoro.com appears to be a robust and highly focused platform designed to help businesses forge deeper, more authentic connections with their customers through personalized video messaging.

Unlike generic email campaigns, Bonjoro positions itself as a tool for “human-to-human” engagement, aiming to surprise, delight, and ultimately convert recipients by delivering genuine video messages at key points in the customer journey.

The reviews and testimonials highlighted on their site consistently point to increased engagement, higher reply rates, and improved conversion metrics, suggesting that the platform effectively bridges the gap between automated communication and personal touch.

The core value proposition revolves around the idea that personalized video can cut through the noise of traditional digital communication. It’s not just about sending a message.

It’s about delivering a genuine, human connection that fosters trust and loyalty.

This approach is particularly appealing in an era where consumers are increasingly bombarded with impersonal marketing.

Bonjoro aims to make businesses stand out by empowering them to create and send individualized welcome videos, thank-you notes, sales follow-ups, and even customer support messages, all delivered with a personal touch that conventional text or pre-recorded mass videos simply can’t replicate.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

The Power of Personalization: Beyond the Automated Email

Standing Out in a Crowded Inbox

The data speaks for itself: regular emails often get lost in the shuffle. With an average email open rate hovering around 21.3% across industries, according to Mailchimp’s 2023 statistics, and even lower click-through rates, grabbing attention is a constant battle. Bonjoro aims to dramatically improve these figures by replacing plain text with video. The novelty and genuine nature of a personalized video in an inbox can lead to significantly higher open rates, often reported as 3X higher than traditional text-based emails by Bonjoro’s own users, because it feels less like marketing and more like a direct, human interaction.

Building Genuine Connections

What truly sets personalized video apart is its ability to build genuine rapport.

When a customer receives a video directly addressing them by name, acknowledging their specific action e.g., a purchase, a signup, and delivered by a real person from your team, it cultivates a sense of value and appreciation.

This emotional connection is far stronger than what any automated email can achieve.

It’s about showing your customers they’re more than just a transaction. they’re valued individuals.

Driving Higher Engagement and Conversions

Ultimately, the goal of any communication strategy is to drive desired actions. Bonjoro’s user testimonials frequently cite substantial improvements in engagement and conversion rates. For instance, Christo Hall, owner of Basic Bananas, reported $16,200 in extra sales within four weeks directly attributable to Bonjoro video emails. This isn’t just about “feel-good” marketing. it translates directly into tangible business results. Higher reply rates, more bookings, and increased sales are common outcomes when a personal video cuts through the noise and directly engages the recipient.

How Bonjoro Works: A Seamless Workflow for Video Outreach

Bonjoro’s strength lies in its intuitive workflow, designed to make sending personalized videos as effortless as possible.

The platform integrates seamlessly into existing CRM systems and marketing funnels, ensuring that video messages can be triggered at precisely the right moments in the customer journey.

Syncing Contacts and Triggering Videos

The first step in leveraging Bonjoro is to get your contacts into the system. This can be done in a couple of ways:

• CSV Upload: For one-off campaigns or smaller lists, you can easily upload a CSV file containing your contact details. This is ideal for specific outreach efforts or thank-you campaigns after an event.
• CRM Integrations: This is where Bonjoro truly shines for ongoing customer relationship management. The platform boasts direct integrations with popular CRMs, allowing for automated triggers. For example, when a new lead signs up, a purchase is made, or a customer submits a support request, Bonjoro can automatically create a task for you to record a personalized video. This ensures timely and relevant communication.
• Zapier Connectivity: For those using CRMs or other tools without a direct integration, Zapier acts as a powerful bridge. You can set up “Zaps” that connect Bonjoro to thousands of other applications, creating highly customized workflows.

Recording and Sending Personalized Messages

Once a task is triggered, the process of recording and sending a video is remarkably straightforward: Uncourage.com Reviews

• Desktop or Mobile Recording: Bonjoro offers flexibility, allowing users to record videos from their desktop via webcam or directly from their mobile device. This is crucial for busy professionals who might be on the go or prefer the convenience of their smartphone.
• Quick and Easy Interface: The recording interface is designed for speed. You can record a quick video, often just 30-60 seconds, directly within the Bonjoro app. The focus is on authenticity over production value, so no fancy editing is required.
• Adding Call-to-Actions CTAs and Branding: Before sending, you can customize the video landing page. This includes adding your own branding logo, colors, a personalized message, and most importantly, a clear Call-to-Action CTA button. This button can link to a booking page, a product page, a survey, or any other relevant destination, guiding the recipient to the next step.

Delivery and Analytics

Bonjoro handles the delivery, ensuring high open rates and visibility:

• Email Delivery: The personalized video is typically delivered via email, with a prominent thumbnail that entices the recipient to click and watch.
• Tracking and Analytics: The platform provides basic analytics, allowing you to track who has watched your videos, clicked on your CTAs, and replied. This feedback loop is essential for understanding the impact of your video outreach and refining your strategy.

Key Features That Elevate Your Customer Engagement

Bonjoro isn’t just a video recorder.

It’s a comprehensive platform packed with features designed to maximize the impact of your personalized video strategy.

These functionalities contribute to its effectiveness in driving engagement and conversions.

Video Creation & Customization Options

• Personalized Videos: The core offering. These are recorded individually for each recipient, fostering the strongest connections. The ability to address someone by name and reference specific details about them makes these videos incredibly powerful.
• Pre-recorded Videos Templates: While the emphasis is on personalization, Bonjoro understands that sometimes efficiency is key. You can create pre-recorded video templates that can be used for common scenarios e.g., generic welcome, frequently asked questions. While less personalized, these can still be more engaging than plain text and save time.
• Group Videos: For engaging with larger lists or specific segments of your audience, group videos allow you to record one video and send it to multiple recipients. This is useful for announcements, event invitations, or general updates where a personal touch is still desired but individual recording isn’t feasible for every single person.
• Branded Video Templates: Professionalism matters. Bonjoro allows you to customize the video landing page with your brand’s colors, logo, and a custom background. This reinforces your brand identity and creates a consistent experience for the recipient.
• Custom Call-to-Actions CTAs: Every video should have a purpose. Bonjoro enables you to add clear, clickable CTAs directly below your video. This could be a link to schedule a demo, visit a product page, download a resource, or reply to your message. These CTAs are vital for guiding recipients to the next step in your customer journey.
• Embedded Apps: Beyond simple CTAs, you can embed other applications directly onto your video landing page. This could include a calendly link for booking appointments, a survey tool for feedback, or even a simple form. This streamlines the customer’s experience and reduces friction.

Delivery & Analytics

• Best-in-Class Delivery Rates: Bonjoro focuses on ensuring your videos actually land in the inbox and are opened. They optimize delivery to bypass spam filters, increasing the likelihood that your personalized message gets seen.
• Open Rate and Watch Time Tracking: While not as detailed as some dedicated analytics platforms, Bonjoro provides essential insights. You can see who has opened your video emails and how much of the video they’ve watched. This data is crucial for understanding audience engagement and refining your video strategy.
• Reply Tracking: Knowing who replied to your videos is key to measuring direct engagement and identifying warm leads. Bonjoro facilitates this tracking to help you follow up effectively.

Integration Capabilities

• Direct CRM Integrations: Bonjoro offers native integrations with popular CRM systems like HubSpot, Salesforce, ActiveCampaign, and many others. These direct connections streamline workflows, allowing triggers to automatically create video tasks.
• Zapier Integration: For those using niche CRMs or a complex tech stack, Zapier provides an almost limitless array of integration possibilities. This ensures Bonjoro can fit into virtually any existing business process.
• CSV Upload: For ad-hoc campaigns or quick lists, the ability to upload a CSV file offers simple, rapid deployment of video messages without complex integrations.

Use Cases: Who Benefits Most from Bonjoro?

Bonjoro’s versatile nature makes it a valuable tool for a wide array of businesses and professionals looking to enhance their customer interactions.

The platform’s strength lies in its ability to humanize communication at critical junctures in the customer journey.

Sales Teams: Converting More Leads and Closing Deals

• Lead Nurture Videos: Instead of generic automated emails, sales teams can send personalized videos to new leads, introducing themselves, addressing specific interests, or answering initial questions. This immediate, human touch can significantly increase engagement and response rates, often moving leads further down the funnel faster.
• Sales Follow-ups: After a demo or a significant interaction, a personalized video follow-up can differentiate you from competitors. It shows genuine interest and helps reinforce key messages from the conversation, leading to higher conversion rates.
• Pre-Demo Intros: Before a scheduled demo, a quick video introduction can set the stage, build anticipation, and establish rapport, making the demo itself more effective.

Customer Success & Support: Building Loyalty and Reducing Churn

• Welcome Videos: A personalized welcome video for new customers can make a powerful first impression. It humanizes your brand, sets expectations, and makes customers feel valued from day one, significantly impacting initial retention.
• Customer Thank-You Videos: Showing appreciation is paramount. A personal thank-you video after a purchase, a renewal, or a significant milestone reinforces customer loyalty and encourages repeat business. This goes far beyond a standard automated thank-you email.
• Support Requests Follow-ups: For complex or emotionally charged support tickets, a video follow-up can convey empathy and clarity in a way text cannot. It builds trust and can de-escalate situations, improving customer satisfaction.

Marketing Teams: Boosting Engagement and Testimonial Collection

• Community Invites: When building a community, a personal video invitation can make members feel truly welcomed and valued, leading to higher engagement and participation rates.
• Testimonial Requests: This is a standout feature for Bonjoro. Instead of sending a generic email asking for a review, you can send a personalized video requesting a testimonial. Bonjoro then simplifies the process for customers to submit video or text testimonials, which can be easily collected, managed, and published to your website, increasing social proof and conversion rates. Bonjoro reports that their own use of a “Wall of Love” a collection of testimonials increased their sign-up rate from 10.8% to 14.4%.
• Partner Check-ins: Maintaining strong relationships with partners is crucial. A personalized video check-in can keep communication warm and foster collaboration.

Specific Industries Benefitting from Bonjoro

• Ecommerce Sellers: Personalized thank-you videos to buyers can significantly increase repeat sales and encourage positive reviews. A customer who feels appreciated is more likely to return.
• Coaches & Creators: Video messages can help convert more leads, keep clients engaged during programs, and provide a high-touch experience that justifies premium pricing.
• Non-Profits: Personalized thank-you videos to donors can increase giving and boost donor retention by showing the direct human impact of their contributions.
• Universities & Colleges: Sending personal videos to applicants can build an authentic connection, answer questions, and increase enrollment rates by making the admissions process feel more human.

Integration Capabilities: Connecting Bonjoro to Your Ecosystem

A powerful tool is only as good as its ability to integrate with the other systems you already use.

Bonjoro understands this, offering a flexible suite of integration options that allow it to fit seamlessly into diverse business workflows, ensuring that personalized video messages can be triggered at precisely the right moment.

Direct CRM Integrations

Bonjoro provides native, out-of-the-box integrations with a number of popular Customer Relationship Management CRM platforms. Gimi.com Reviews

This is often the most straightforward and preferred method for businesses that rely heavily on their CRM for lead management, sales tracking, and customer service. These direct integrations allow for:

• Automated Task Creation: When specific events occur in your CRM e.g., a new lead enters a particular stage, a deal is won, a customer’s subscription renews, Bonjoro can automatically create a task for a team member to record a personalized video. This eliminates manual data entry and ensures timely follow-ups.
• Data Synchronization: Relevant contact information from your CRM is passed to Bonjoro, allowing the video sender to quickly see context about the recipient before recording, making the personalization more effective.

Some of the common CRMs Bonjoro integrates with include but are not limited to:

• HubSpot
• Salesforce
• ActiveCampaign
• ConvertKit
• Intercom
• Pipedrive
• Klaviyo

These direct links simplify the workflow significantly, making it easy for sales, marketing, and customer success teams to incorporate video into their existing processes.

Zapier Integration: The Universal Connector

For businesses using CRMs or other software that doesn’t have a direct Bonjoro integration, or for those who need highly customized workflows, Zapier is an invaluable tool.

Zapier is an automation platform that connects thousands of web applications.

• Vast Ecosystem: Through Zapier, Bonjoro can connect to virtually any application that Zapier supports, including less common CRMs, marketing automation platforms, e-commerce platforms, project management tools, and more.
• Custom Workflows: You can create “Zaps” – automated workflows – that trigger a Bonjoro task based on events in one application, and then perform subsequent actions in another application. For example:
  • New Shopify order -> Create Bonjoro task to send thank-you video.
  • New Calendly booking -> Create Bonjoro task for pre-meeting intro video.
  • New Google Sheet row -> Create Bonjoro task for contact outreach.
• Enhanced Automation: Zapier allows for multi-step Zaps, meaning you can build complex automation sequences around your Bonjoro videos, truly embedding them into your operations.

CSV Uploads: Quick Campaigns and One-Offs

While integrations offer ongoing automation, sometimes you just need to send a batch of personalized videos quickly. Bonjoro supports simple CSV file uploads for:

• One-off Campaigns: Ideal for sending thank-you videos after an event, welcoming attendees to a webinar, or reaching out to a specific segment of your audience for a limited time.
• No-Code Approach: This method requires no technical setup or integrations, making it accessible for anyone to get started with personalized video outreach immediately.
• Flexibility: You have full control over the data you upload, allowing for highly targeted and customized outreach efforts.

The combination of direct integrations, Zapier’s extensive connectivity, and simple CSV uploads ensures that Bonjoro can be woven into almost any business process, regardless of the existing tech stack.

This flexibility is a significant advantage, as it allows businesses to scale their personalized video efforts without overhauling their entire system.

Bonjoro vs. AI-Generated Video: The Human Connection Imperative

In an age where AI is rapidly advancing and capable of generating increasingly realistic video content, Bonjoro takes a firm stance: it is committed to genuine, human connection. This isn’t just a marketing slogan. Coverstory.com Reviews

It’s a fundamental philosophy that underpins their entire platform.

The Problem with AI Impersonality

The rise of AI-generated video, while fascinating from a technological standpoint, often falls short when the goal is to build deep, authentic relationships.

AI can replicate voices, faces, and even expressions, but it struggles to convey genuine empathy, spontaneous warmth, or the nuanced sincerity of a real human interaction.

• Lack of Authenticity: While AI can mimic, it cannot truly feel. Customers are increasingly savvy and can often detect when an interaction lacks genuine human input. An AI-generated thank-you, no matter how technically perfect, lacks the heartfelt sincerity of a personalized video recorded by a human.
• Potential for Distrust: If a customer discovers they’ve received an AI-generated message disguised as a personal one, it can erode trust and damage the brand’s reputation. The very purpose of personalized communication is to build trust, and AI in this context can inadvertently do the opposite.
• Inability to Adapt Spontaneously: A real human can react to unforeseen circumstances, adapt their message on the fly, or address a unique detail that an AI, limited by its programming, cannot. The beauty of a Bonjoro video is its raw, unscripted, and perfectly imperfect human touch.

Bonjoro’s “No AI Tricks” Philosophy

Bonjoro explicitly states its commitment to “make personalization truly personal—because no AI can replace the power of a genuine, human connection. No AI tricks. No fake names.

Just authentic, heartfelt videos that delight customers and show the real human side of your brand.” This clear differentiation is a key part of their brand identity.

• Focus on Genuine Interaction: Bonjoro believes that the slight imperfections, the direct eye contact, and the authentic tone of a human-recorded video are what truly resonate with customers. It’s about showing that there’s a real person behind the brand who cares.
• Building Brand Trust: By explicitly eschewing AI for personalized videos, Bonjoro helps its users build stronger brand trust. Customers know they are receiving a message from a real individual, which fosters a sense of authenticity and care.
• Emotional Resonance: The emotional impact of a personal video is far greater than an AI-generated one. This emotional connection is what drives loyalty, positive reviews, and repeat business. It’s about making customers feel seen, heard, and valued on a human level.

In a world saturated with automation, Bonjoro’s deliberate choice to prioritize human interaction over AI-generated efficiency is a powerful statement.

It appeals to businesses that understand the long-term value of building strong, authentic customer relationships based on genuine human connection.

The data suggests that this approach yields tangible results, from increased sign-ups to higher sales, precisely because it cuts through the impersonal digital noise with a dose of authentic humanity.

Pricing and Plans: Accessibility for Businesses of All Sizes

Bonjoro understands that businesses operate on different scales and have varying budgets.

Their pricing structure reflects this, offering a free plan and tiered paid options designed to cater to a wide range of needs, from small startups to larger enterprises. Wetopi.com Reviews

This accessibility is a significant factor in their appeal.

The “Free Forever” Plan: A Zero-Risk Entry Point

One of Bonjoro’s most attractive features is its “Free Forever” plan. This isn’t a limited-time trial. it’s a perpetual free tier that allows users to send unlimited videos without needing a credit card for setup.

• Unlimited Videos: This is a rare and significant benefit. Many freemium models limit the number of messages or contacts, but Bonjoro allows you to send as many personalized videos as you need.
• Core Functionality: The free plan includes essential features like recording and sending personalized videos from desktop or mobile, basic CRM integrations though potentially limited, and the ability to add CTAs.
• Ideal for Exploration: This plan is perfect for individuals or small businesses who want to test the waters, understand the impact of personalized video, and build initial relationships without any financial commitment. It allows you to prove the ROI before investing.
• No Credit Card Required: The absence of a credit card requirement removes a common barrier to entry, making it easier for users to sign up and start experimenting immediately.

Paid Plans: Scaling Your Video Outreach

For businesses that require more advanced features, deeper integrations, team collaboration, and more extensive analytics, Bonjoro offers paid plans.

While specific pricing details are subject to change, the general structure typically includes:

• Increased Features: Paid tiers unlock more sophisticated features such as:
  • Advanced Analytics: Deeper insights into video performance, engagement rates, and recipient behavior.
  • Team Collaboration: Features designed for multiple users, including shared inboxes, task assignment, and user management. This is crucial for larger sales or customer success teams.
  • More Robust Integrations: Access to a wider array of direct CRM integrations and potentially more advanced Zapier functionality.
  • Branding Customization: More extensive options for branding video landing pages, including custom domains for a fully white-labeled experience.
  • Priority Support: Dedicated support for paying customers.
• Tiered Pricing: Bonjoro typically offers different tiers e.g., “Grow,” “Pro,” “Enterprise” with increasing feature sets and corresponding price points. This allows businesses to choose a plan that aligns with their specific needs and budget as they scale their video outreach efforts.
• Value Proposition for Paid Plans: The value proposition for paid plans lies in the ability to streamline and professionalize video communication at scale. For businesses where personalized video is a core part of their customer acquisition and retention strategy, the investment in a paid plan can yield significant returns in terms of increased conversions, customer loyalty, and operational efficiency.

The availability of a generous free plan significantly lowers the barrier to entry, allowing anyone to experience the power of personalized video.

As needs evolve and the positive impact becomes clear, the tiered paid plans provide a clear path for growth, ensuring that Bonjoro can support businesses at every stage of their customer relationship journey.

Customer Testimonials and Success Stories: Real-World Impact

One of the most compelling aspects of Bonjoro’s website is the abundance of genuine customer testimonials and success stories. These aren’t just generic blurbs.

They often include specific metrics and tangible results, offering powerful social proof of the platform’s effectiveness.

The “Wall of Love” and Quantifiable Results

Bonjoro actively promotes its “Wall of Love,” a curated collection of testimonials from satisfied customers.

What’s particularly noteworthy is that these testimonials frequently include quantifiable data: Huddly.com Reviews

• Increased Sales: Christo Hall, owner of Basic Bananas, reported a staggering $16,200 in extra sales within four weeks directly attributed to Bonjoro video emails. This is a powerful testament to the platform’s ability to drive revenue.
• Higher Reply Rates: Many users highlight a significant increase in replies compared to traditional email. This demonstrates the superior engagement fostered by personalized video, which cuts through the digital noise and prompts action.
• Improved Sign-up Rates: Bonjoro itself uses its own testimonial collection feature and states that it increased their sign-up rate from 10.8% to 14.4%. This self-referential proof underscores the power of social proof generated through their platform.
• Enhanced Customer Loyalty and Retention: Pat Flynn, CEO of Smart Passive Income, famously stated, “More than 80% of my customers replied to my Bonjoros saying they knew they’d spent their money in the right place.” This speaks volumes about the emotional connection and confidence Bonjoro instills in customers, leading to stronger relationships and reduced churn.
• Better Customer Experience: Beyond hard numbers, many testimonials emphasize the delight and positive feedback received from customers who appreciate the personal touch. This qualitative aspect is crucial for building a strong brand and fostering long-term loyalty.

Diverse Industry Applications

The testimonials span various industries, showcasing Bonjoro’s broad applicability:

• Ecommerce Sellers: Businesses like Basic Bananas marketing education demonstrate how personalized videos can directly impact sales for digital products and services.
• Coaches & Consultants: Professionals in coaching and consulting use Bonjoro to convert leads, engage clients, and build a high-touch service experience.
• Non-Profits: Organizations leverage Bonjoro to thank donors, leading to increased giving and retention, highlighting the emotional power of video in fundraising.
• Education: Universities and colleges utilize it for applicant engagement, humanizing the admissions process and improving enrollment rates.
• Agencies & Service Providers: Companies looking to stand out in competitive markets use Bonjoro to onboard new clients, check in, and build strong partnerships.

Authenticity and Credibility

The inclusion of names, company affiliations, and often even photos or video clips of the testifiers adds a layer of authenticity and credibility. These aren’t anonymous quotes.

They are real people with real businesses sharing their genuine experiences.

This makes the social proof highly effective in convincing potential users of Bonjoro’s value.

The consistent theme across these testimonials is the unparalleled impact of genuine human connection in driving business outcomes.

They collectively paint a picture of Bonjoro as a powerful tool that not only improves metrics but also fundamentally transforms how businesses connect with their customers, turning them into “superfans.”

Considerations and Best Practices for Using Bonjoro Effectively

While Bonjoro offers a powerful solution for personalized video outreach, maximizing its effectiveness requires strategic implementation and adherence to best practices. It’s not just about sending videos. it’s about sending the right videos at the right time, with a clear purpose.

Maintaining Authenticity and Brevity

• Be Yourself: The power of Bonjoro lies in its authenticity. Don’t over-script or try to be overly polished. Your natural personality and genuine enthusiasm will resonate most with recipients. A slightly imperfect, raw video is often more effective than a perfectly produced but impersonal one.
• Keep It Concise: Attention spans are short. Aim for videos that are typically 30-90 seconds in length. Get straight to the point, express your message clearly, and include your CTA without unnecessary filler. Respect your recipient’s time.
• Personalize Genuinely: While you might use a template for the overall structure, ensure each video genuinely addresses the recipient by name and references something specific to their interaction or situation. This could be their recent purchase, a question they asked, or their industry. This level of personalization is what differentiates Bonjoro from mass video messages.

Strategic Placement in the Customer Journey

• Key Trigger Points: Identify the most impactful moments in your customer journey to send a personalized video. Common high-impact points include:
  • New Lead/Signup: A welcome video within minutes or hours of a signup can significantly boost engagement and show immediate appreciation.
  • After a Purchase: A thank-you video can solidify buyer’s remorse, encourage repeat business, and lead to positive reviews.
  • After a Demo/Meeting: A personalized follow-up video can recap key points, address specific concerns, and move the deal forward.
  • Customer Milestones: Celebrate anniversaries, successful onboarding, or significant achievements with a congratulatory video.
  • Support Follow-up: For critical support tickets, a video can add empathy and clarify solutions.
  • Testimonial Request: A personal video asking for a testimonial is far more effective than a generic email.
• Integrate with Your CRM: Use Bonjoro’s integrations direct or via Zapier to automate the creation of video tasks at these specific trigger points. This ensures timeliness and consistency.

Clear Call-to-Actions CTAs

• Define Your Goal: Before recording, decide what you want the recipient to do next. Do you want them to book a meeting, visit a product page, reply to your email, or download a resource?
• Prominent CTAs: Bonjoro allows you to add a clear, clickable CTA button below your video. Make it stand out and use concise, action-oriented language e.g., “Book Your Demo,” “Explore New Features,” “Reply to This Video”.
• Single CTA Focus: Avoid overwhelming the recipient with too many options. Stick to one primary CTA per video to ensure clarity and maximize conversion rates.

Measuring and Optimizing

• Track Performance: Utilize Bonjoro’s analytics to monitor open rates, watch times, and CTA clicks. Understand which videos are performing best and why.
• A/B Testing Unofficially: While Bonjoro might not offer formal A/B testing features, you can manually experiment with different video styles, lengths, and CTAs for similar segments of your audience to see what resonates most.
• Gather Feedback: Pay attention to replies and direct feedback from your recipients. Their responses will be invaluable for refining your approach and improving your personalized video strategy.

By adhering to these best practices, businesses can move beyond simply sending videos and truly leverage Bonjoro as a powerful tool to build deeper relationships, increase engagement, and drive measurable business results.

It’s about leveraging human connection strategically to stand out in a digitally saturated world.

Frequently Asked Questions

What is Bonjoro.com?

Based on looking at the website, Bonjoro.com is an online platform that enables businesses to send personalized video messages to their customers, leads, and clients to improve engagement, build relationships, and drive conversions. Snipaste.com Reviews

It aims to humanize communication in sales, marketing, and customer support.

Is Bonjoro free to use?

Yes, Bonjoro offers a “Free Forever” plan that allows users to send unlimited personalized videos without requiring a credit card.

They also have paid plans for more advanced features and team collaboration.

How does Bonjoro work?

Bonjoro allows you to record quick, personalized video messages from your desktop or mobile device.

You can integrate it with your CRM or upload contacts via CSV, trigger video tasks at key moments in the customer journey, and send videos with custom branding and call-to-actions.

Can I send personalized videos to my existing CRM contacts using Bonjoro?

Yes, Bonjoro offers direct integrations with popular CRMs like HubSpot, Salesforce, ActiveCampaign, and many others.

You can also connect to thousands of other apps via Zapier to automate video task creation based on CRM events.

What kind of videos can I send with Bonjoro?

You can send personalized welcome videos, thank-you videos, sales follow-ups, lead nurture videos, customer support messages, community invites, and testimonial requests.

You can also create pre-recorded templates and group videos for different use cases. N26.com Reviews

Does Bonjoro use AI for video creation?

No, Bonjoro explicitly states its commitment to genuine human connection.

They do not use AI for video creation, emphasizing authentic, heartfelt videos recorded by real people to build trust and personal relationships.

What are the main benefits of using Bonjoro?

The main benefits include increased customer engagement, higher reply rates compared to traditional emails, improved conversion rates, stronger customer relationships, and the ability to stand out in a crowded inbox.

How long should a Bonjoro video be?

Most effective Bonjoro videos are concise, typically ranging from 30 to 90 seconds.

The goal is to deliver a personal message quickly and efficiently.

Can I add a Call-to-Action CTA to my Bonjoro videos?

Yes, you can add customizable call-to-action buttons directly below your video on the landing page.

These CTAs can link to your website, booking page, social media, or any other relevant URL.

Can I track the performance of my Bonjoro videos?

Yes, Bonjoro provides basic analytics that allow you to track video open rates, watch times, and clicks on your call-to-actions, helping you understand engagement and optimize your strategy.

Is Bonjoro suitable for small businesses?

Yes, the free plan makes Bonjoro very accessible for small businesses and individuals looking to start with personalized video without an upfront investment.

Can Bonjoro help with collecting customer testimonials?

Yes, Bonjoro has features specifically designed to help you effortlessly collect and publish customer testimonials. Intelligentx.com Reviews

You can send personalized video requests, and customers can easily submit video or text testimonials which you can then manage and embed on your site.

Does Bonjoro offer mobile apps for recording?

Yes, Bonjoro allows you to record and send videos directly from your mobile device, offering flexibility for recording on the go.

What industries can benefit from Bonjoro?

Bonjoro is beneficial for a wide range of industries including e-commerce, coaching, creative services, non-profits, education universities/colleges, sales, marketing, and customer success teams in any business that values personalized communication.

Can I brand my Bonjoro videos?

Yes, you can customize the video landing page with your own branding, including your logo and brand colors, to ensure a consistent brand experience for your recipients.

How does Bonjoro differ from mass video marketing tools?

Bonjoro focuses on highly personalized, one-to-one or small group video messages recorded specifically for individuals, fostering genuine connection.

Mass video marketing tools typically distribute pre-recorded, generic videos to large audiences.

Do I need a credit card to sign up for the free plan?

No, you do not need a credit card to sign up for Bonjoro’s free plan.

Can I send group videos with Bonjoro?

Yes, in addition to one-to-one personalized videos, you can record and send group videos to engage with larger segments of your audience while still retaining a personal touch.

What kind of results can I expect from using Bonjoro?

Users frequently report significantly higher open rates, increased reply rates up to 3X compared to text emails, improved conversion rates, and stronger customer loyalty, leading to more sales and repeat business.

How easy is it to integrate Bonjoro with my existing tools?

Bonjoro offers direct integrations with popular CRMs and marketing automation platforms. Simpliday.com Reviews

For other tools, it provides robust integration capabilities via Zapier, making it highly adaptable to various tech stacks.