Becactus.be Reviews

Based on looking at the website, Becactus.be appears to be a local internet service provider ISP based in Liège, Belgium, offering fiber optic internet services.

The core appeal seems to revolve around prepaid, unlimited fiber internet at a competitive price point, specifically €34.95 per month.

Their marketing highlights high-speed symmetrical gigabit internet, local and responsive service, and a flexible prepaid model that allows users to stop the service whenever they wish, aiming to simplify the often complex and expensive internet packages offered by larger providers.

This review will delve into the various aspects presented on their homepage, offering a detailed analysis for potential customers.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Becactus.be Review & First Look

Upon initial review, Becactus.be presents itself as a refreshing alternative in the internet service market, particularly for those seeking flexibility and high performance without commitment. The website emphasizes simplicity, speed, and local responsiveness. Their primary offering, a prepaid unlimited fiber internet service at 1 Gigabit/s symmetrical download and upload speeds for €34.95 per month, is prominently featured. This pricing model aims to disrupt traditional subscription-based services that often lock users into long-term contracts with complicated bundles.

Website Clarity and User Experience

The Becactus.be website is remarkably clean and user-friendly. It immediately conveys the core value proposition: “Votre internet prépayé illimité. 34.95 € Je commande Stop quand tu veux ! Fini les packs chers & compliqués. Reprends le contrôle !” This direct messaging is effective in capturing attention.

• Key Information Accessibility: Essential details like pricing, speed, and the prepaid model are front and center.
• Ease of Navigation: The site is easy to navigate, with clear calls to action like “Je commande” I order and “Je m’abonne” I subscribe.
• Multilingual Support: While the site is primarily in French, its clear layout makes understanding the core offering straightforward.
• Customer Testimonials: Positive reviews are strategically placed, adding a layer of social proof, although the sample size 3 reviews is small. Stany Bodson’s review, for instance, highlights impressive speeds of “1100 Mbps !!!” and low latency “7ms !!!”, along with praise for the installation team’s professionalism.

Initial Impressions on Service Promise

Becactus.be Features

Becactus.be distinguishes itself with several key features that set it apart from conventional internet providers.

These features are designed to address common pain points experienced by internet users, such as complex billing, restrictive contracts, and impersonal customer service.

Prepaid Unlimited Internet

The cornerstone of Becactus.be’s offering is its prepaid, unlimited internet service. This model is a significant departure from the industry standard, providing users with unparalleled control over their expenses and commitments. Serendum.com Reviews

• Cost Control: At a fixed price of €34.95 per month, users know exactly what they are paying for, eliminating surprise charges often associated with traditional plans. This model is particularly appealing for budgeting-conscious individuals or households.
• No Long-Term Contracts: The ability to “Stop quand tu veux !” means there are no binding contracts. This flexibility is a major advantage for students, temporary residents, or anyone who anticipates changes in their living situation.
• Unlimited Data: Despite being prepaid, the service offers unlimited data, ensuring users can surf, stream, game, and work without worrying about data caps or throttling. This aligns with the demands of modern internet usage, which is increasingly data-intensive.

Symmetrical 1 Gigabit/s Fiber Optic Speed

Becactus.be boasts a symmetrical 1 Gigabit/s 1000 Mbps fiber optic connection. This means that both download and upload speeds are exceptionally fast, a crucial factor for many online activities.

• Enhanced Performance:
  • Streaming: Seamless 4K/8K streaming on multiple devices simultaneously.
  • Gaming: Low latency as highlighted in a testimonial, 7ms latency and high bandwidth for competitive online gaming.
  • Remote Work/Learning: Efficient video conferencing, rapid file uploads/downloads, and smooth collaboration tools.
  • Content Creation: Quick uploading of large video files, high-resolution images, and other digital content.
• Future-Proofing: A gigabit connection prepares users for future internet demands and the growing number of smart home devices that require robust connectivity.

Local and Responsive Service

Being a local operator in Liège, Becactus.be emphasizes its proximity and responsiveness to customers. This local focus can translate into a more personalized and efficient support experience compared to large national providers.

• Direct Support Channels: The website prominently features multiple contact options, including Messenger, WhatsApp, and a free phone number 0800 370 40. This accessibility suggests a commitment to direct and prompt communication.
• Dedicated Local Team: Testimonials praise the installation team for being “très sympa et qualifiés,” even going so far as to assist with device placement based on home decor and fiber installation constraints. This level of personalized service is often a hallmark of local businesses.
• Infrastructure Ownership: Becactus.be states that its fiber optic network is 100% owned and independent of other telecom operators. This indicates a higher degree of control over service quality and reliability, as they are not reliant on third-party infrastructure.

Free Installation and Activation

Another attractive feature is the free installation and activation. This eliminates a common upfront cost associated with setting up new internet service, making the initial investment more manageable for customers.

• Reduced Barrier to Entry: The absence of installation fees makes switching to Becactus.be more appealing, especially for those who might be hesitant due to initial setup costs.
• Simplified Onboarding: The process is designed to be straightforward, reducing friction for new subscribers.

Becactus.be Cons

While Becactus.be presents a compelling offer, there are several limitations and potential drawbacks to consider, particularly given its localized nature and novel business model.

Limited Geographic Coverage

The most significant constraint for Becactus.be is its highly restricted geographic coverage. As stated on their website, “Le réseau fibre optique Be Cactus est exclusivement disponible dans les quartiers de Longdoz & de Bressoux à Liège.” Hookandalbert.com Reviews

• Exclusivity in Liège: This means that only residents within these specific neighborhoods in Liège can subscribe to their service. For anyone outside these areas, Becactus.be is not an option, regardless of how attractive their offer is.
• Growth Potential: While local focus can be a strength for service quality, it inherently limits the company’s scalability and market reach. Potential customers across Belgium or even other parts of Liège will be unable to access this service.
• Verification Requirement: Users must verify availability in their specific street, which adds a step to the onboarding process and could lead to disappointment if their address is outside the service area.

New and Small Operator

Becactus.be appears to be a relatively new and small operator in the telecommunications market. While this can lead to personalized service, it also carries inherent risks and potential limitations compared to established giants.

• Limited Track Record: With only three publicly displayed reviews, there isn’t a long history of customer feedback or public performance data to draw upon. This makes it harder for potential customers to gauge long-term reliability and consistency.
• Resource Constraints: Smaller companies might have fewer resources for large-scale infrastructure investments, extensive customer support teams, or robust backup systems in case of widespread outages.
• Uncertain Future: While promising, the long-term viability of a new, local ISP in a competitive market can be uncertain. Customers might worry about the company’s ability to sustain its services, especially if growth is slow.

Dependence on Local Infrastructure

Despite owning their infrastructure, the sole reliance on their own local network means that any widespread issue within their specific coverage area could impact all their customers.

• Lack of Redundancy: Unlike larger providers who might have extensive networks with built-in redundancies, a smaller, localized network could be more vulnerable to localized outages caused by construction, natural events, or equipment failures.
• Limited Service Diversification: The focus solely on fiber internet means there are no bundled services like TV or mobile plans, which might be a drawback for customers seeking an all-in-one solution from a single provider.

Potential for Scalability Challenges

Should Becactus.be experience rapid growth, scaling their operations effectively could pose challenges.

• Customer Support Strain: An influx of new customers could potentially overwhelm their local support team, leading to longer wait times or reduced personalized service.
• Infrastructure Expansion: Expanding their fiber network beyond the current limited areas would require significant capital investment and time, potentially impacting their current service quality or pricing model.

Becactus.be Alternatives

For those outside the specific coverage areas of Longdoz and Bressoux in Liège, or for individuals seeking broader service options, several alternative internet service providers ISPs operate in Belgium.

These alternatives often offer wider coverage, bundled services, and established infrastructure, though they may come with different pricing models and contract terms. Kamopa.com Reviews

Proximus

Proximus is one of the largest and most established telecommunications providers in Belgium, offering extensive national coverage for internet, TV, and mobile services.

• Pros:
  • Widespread Fiber & VDSL Coverage: Proximus has a vast network, including ongoing fiber rollout across many Belgian cities and a robust VDSL network reaching almost every household.
  • Bundled Offers: They provide attractive bundles that combine internet, digital TV, mobile plans, and fixed telephony, often leading to cost savings for comprehensive service needs.
  • Established Reliability: As a major player, Proximus generally offers stable and reliable service with significant investment in infrastructure and redundancy.
  • Customer Support: Extensive customer support channels, including physical stores, phone support, and online resources.
• Cons:
  • Higher Pricing: Generally more expensive than niche or budget providers, especially for standalone internet plans.
  • Complex Contracts: Often involve multi-year contracts with early termination fees.
  • Less Flexibility: Plans might offer less flexibility compared to prepaid options, with fixed terms and renewal policies.

Telenet

Telenet is another dominant player in Belgium, particularly strong in Flanders and Brussels, offering cable internet, digital TV, and mobile services.

*   High-Speed Cable Internet: Known for very fast cable internet speeds, often comparable to fiber in performance for many users.
*   Strong Bundling Options: Excellent range of bundles, including entertainment packages, sports channels, and mobile connectivity.
*   Customer Service: Generally well-regarded for customer service and technical support within its service areas.
*   Extensive Wi-Fi Hotspots: Offers a network of public Wi-Fi hotspots for subscribers.
*   Geographic Limitations: Primarily strong in Flanders and Brussels. coverage in Wallonia where Liège is located might be less extensive than Proximus, though still significant.
*   Contractual Commitments: Similar to Proximus, typically requires long-term contracts.
*   Variable Pricing: Pricing can vary based on region and specific promotional offers.

Orange Belgium

Orange Belgium has expanded its offerings beyond mobile services into fixed internet and TV, leveraging both its own infrastructure and wholesale agreements.

*   Competitive Pricing: Often provides more competitive pricing for standalone internet or basic bundles, aiming to undercut the larger incumbents.
*   Simplified Offers: Tends to offer more straightforward internet plans, appealing to users who don't need extensive bundled services.
*   Customer-Centric Approach: As a challenger, Orange often focuses on customer experience and value.
*   Dependence on Wholesale: May rely on other operators' networks like Telenet or Proximus in some areas, which could affect troubleshooting or service quality in certain situations.
*   Less Extensive Fixed Network: Its fixed network footprint is still growing, meaning coverage might not be as universal as Proximus or Telenet.
*   Fewer Bundling Options: While growing, their fixed service bundles might not be as comprehensive as the established players.

EDPNet

EDPNet is a well-regarded ISP in Belgium known for its focus on pure internet services, often targeting users who prioritize technical performance and unbundled connections.

*   Technically Oriented: Appeals to users who prefer a "no-frills" internet connection with good technical performance and less marketing fluff.
*   Transparent Pricing: Known for clear and competitive pricing, often with lower monthly costs for high-speed connections.
*   Good for Power Users: Often preferred by users who manage their own network equipment or require specific technical configurations.
*   Less Customer Support Handholding: May offer less extensive handholding for less tech-savvy users, focusing more on online self-help and technical support.
*   No Bundled Services: Typically offers only internet, meaning no TV or mobile bundles.
*   Availability: While generally widespread, specific speeds and technologies might depend on location and underlying network infrastructure.

VOO

VOO is a prominent cable operator primarily serving Wallonia and parts of Brussels, offering internet, digital TV, and mobile services. Sneakersshopaustralia.com Reviews

*   Strong in Wallonia: Excellent coverage and market share in the French-speaking part of Belgium, including Liège.
*   High-Speed Cable Internet: Offers very competitive speeds through its cable network.
*   Comprehensive Bundles: Provides a wide array of bundles, including TV, sports, and mobile.
*   Cable-Based: While fast, some users might prefer fiber optic for perceived stability or future-proofing.
*   Contractual Commitments: Similar to other major players, typically involves contractual obligations.
*   Pricing: Can be more expensive than budget options, especially for premium bundles.

When considering alternatives to Becactus.be, it’s crucial to verify coverage at your specific address and compare pricing, contract terms, advertised speeds, and customer service reviews. For those prioritizing flexibility and a simple, high-speed connection, Becactus.be might be ideal if they fall within the service area. Otherwise, the larger providers offer a wider range of services and broader availability.

How to Cancel Becactus.be Subscription

Given Becactus.be’s emphasis on a prepaid model and the promise “Stop quand tu veux !” Stop whenever you want!, the process for cancelling a subscription is expected to be straightforward and customer-friendly. Unlike traditional ISPs that often bind customers to long-term contracts with hefty cancellation fees, Becactus.be’s model suggests a much simpler approach.

Understanding the Prepaid Model

The core of Becactus.be’s flexibility lies in its prepaid nature.

This means you likely pay for your internet service in advance, typically on a monthly basis.

• No Fixed-Term Contracts: The absence of a binding contract implies that you are not obligated to continue service for a specific duration e.g., 12 or 24 months.
• Service on Your Terms: Your service continues as long as you pay the monthly fee. When you stop paying, the service naturally ceases.

Steps to “Cancel” or Suspend Service

While the website doesn’t explicitly outline a “cancellation” button or specific portal instructions, the “Stop quand tu veux !” indicates a very flexible discontinuation process. Foragedrinks.co.uk Reviews

1. Cease Payment If Prepaid Auto-Renewal:

   • If your subscription is set up for automatic monthly payments e.g., via direct debit or recurring credit card charge, the simplest method might be to stop the recurring payment.
   • Action: Log into your payment method provider e.g., your bank’s online portal for direct debits, or your credit card company’s website and cancel the recurring payment authorized for Becactus.be.
   • Expected Outcome: Once the current prepaid period expires and no new payment is received, the service should automatically suspend or terminate.

2. Contact Customer Service Directly:

   • For a formal discontinuation or to ensure all services are properly ceased and no outstanding issues remain, it’s advisable to contact Becactus.be’s customer service.
   • Contact Channels Mentioned on Website:
     • Messenger: A direct chat option.
     • WhatsApp: Another direct chat application for quick communication.
     • Free Phone Number: 0800 370 40.
   • Information to Provide: Have your account details ready e.g., account number, registered name, address. Clearly state your intention to discontinue the service at the end of your current paid period.
   • Confirmation: Request a confirmation of service cessation and any instructions regarding equipment return if applicable.

3. Review Terms and Conditions Conditions Générales:

   • Always refer to the “Conditions générales” General Terms and Conditions link usually found in the footer of their website. This document will contain the official policies regarding service termination, equipment return, and any other relevant clauses.
   • Key things to look for:
     • Notice period required for discontinuation though “Stop quand tu veux” suggests minimal or none.
     • Instructions for returning any rented equipment e.g., fiber box.
     • Any policies regarding refunds for unused prepaid periods unlikely for short periods, but worth checking.

Equipment Return

For fiber optic services, providers typically supply a fiber optic modem or router often referred to as a “box fibre optique”.

• Check Terms: The “Conditions générales” will specify whether this equipment is rented or purchased. If rented, you will likely be required to return it upon service termination.
• Instructions: Customer service will provide instructions on how and where to return the equipment e.g., by mail, at a local drop-off point. Failure to return equipment might result in charges.

The design of Becactus.be’s service suggests that cancellation should be a hassle-free process, aligning with their promise of user control and flexibility. Made4home.com Reviews

The most direct methods involve simply stopping payments or reaching out to their readily available customer support channels for confirmation.

Becactus.be Pricing

Becactus.be’s pricing model is notably straightforward and aims to be highly competitive, especially within the context of high-speed fiber optic internet in Belgium.

The primary offering is a single, clear plan, eliminating the complexity often found with other ISPs.

Core Pricing Structure

The website prominently displays one main price point: €34.95 per month. This is for their core offering:

• Service: Unlimited Fiber Optic Internet
• Speed: Symmetrical 1 Gigabit/s 1000 Mbps download / 1000 Mbps upload
• Model: Prepaid
• Additional Benefits: Free installation and activation

Analysis of the €34.95 Price Point

• Value for Money: For 1 Gigabit/s symmetrical fiber internet, €34.95 per month is indeed a very competitive price in the Belgian market. Traditional providers often charge significantly more for comparable speeds, especially when considering the symmetrical upload speeds.
• Prepaid Advantage: The prepaid nature means there are no hidden fees, no long-term contracts, and no unexpected charges. Users pay upfront for the month, and if they choose not to renew, the service simply stops. This transparency is a major selling point.
• No Bundling: The price is solely for internet service. Unlike larger providers that often push expensive bundles including TV and mobile, Becactus.be focuses purely on internet. This is ideal for users who primarily rely on streaming services or have separate mobile contracts, avoiding unnecessary costs for services they don’t need.
• Included Installation/Activation: The “Installation et activation gratuites” free installation and activation is a significant benefit, as setup fees can sometimes add €50-€100 or more to the initial cost with other providers.

Comparison to Market Standards

To put €34.95 into perspective, let’s briefly compare it to typical pricing for similar speeds from major Belgian ISPs note: prices are approximate and can vary based on promotions and specific bundles: Shoptaki.nl Reviews

• Proximus: For a fiber plan with comparable speeds e.g., Fiber 1 Gig, prices typically start from €55-€65 per month for standalone internet, often requiring a 12-month contract.
• Telenet: High-speed cable internet plans e.g., 1 Gbps can range from €60-€75 per month, often as part of a bundle.
• Orange Belgium: Their fiber offers might be slightly lower than Proximus, perhaps in the €45-€55 range for standalone gigabit internet.
• VOO: Similar to Telenet, their high-speed cable plans often fall in the €55-€70 range.

Based on these comparisons, Becactus.be’s €34.95 price point is remarkably aggressive for a symmetrical gigabit fiber connection, especially considering the added benefit of being prepaid and contract-free.

Potential Future Pricing Considerations

While the current pricing is attractive, potential customers should be aware that:

• Introductory Offer: It’s unclear if this €34.95 is an introductory offer that might increase after a certain period. The website doesn’t explicitly state this, suggesting it’s the standard price.
• Price Stability: As a smaller, local operator, their ability to maintain such competitive pricing long-term will depend on their operational costs and market strategy.
• No Tiered Pricing: The simplicity means there are no cheaper, slower options. If a user doesn’t need 1 Gigabit/s, they still pay for it. However, the price is low enough that this might not be a significant deterrent.

Overall, Becactus.be’s pricing is a major strength, providing a clear, competitive, and flexible option for high-speed fiber internet, particularly appealing to those within their limited service area who value transparency and control over their subscription.

Becactus.be vs. Competitors

When evaluating Becactus.be against its competitors in the Belgian internet service market, several factors come into play, including pricing, speed, flexibility, coverage, and service type.

Becactus.be occupies a unique niche, making a direct apples-to-apples comparison challenging but insightful. Wj.uk Reviews

Pricing and Value

• Becactus.be: €34.95/month for symmetrical 1 Gigabit/s fiber, prepaid, no contract, free installation. This is arguably its strongest competitive advantage. It’s an exceptionally low price for symmetrical gigabit fiber in Belgium.
• Major Competitors Proximus, Telenet, Orange, VOO:
  • Price: Typically range from €50-€75/month for standalone internet plans offering speeds from 200 Mbps to 1 Gigabit/s. Symmetrical gigabit fiber from incumbents is often at the higher end of this spectrum or part of more expensive bundles.
  • Contracts: Almost always involve 12- or 24-month contracts with early termination fees.
  • Installation Fees: Often charge installation fees, although promotions might waive them.

Competitive Edge for Becactus.be: Significantly lower monthly cost and total cost of ownership due to no contracts and free installation. The prepaid model offers unmatched financial flexibility.

Speed and Technology

• Becactus.be: 1 Gigabit/s symmetrical fiber optic. Fiber is considered the gold standard for internet connectivity, offering superior speed, stability, and lower latency compared to older technologies. Symmetrical speeds are particularly beneficial for uploads e.g., video conferencing, cloud backups, content creation.
• Major Competitors:
  • Proximus: Offers a mix of VDSL up to 100 Mbps and rapidly expanding fiber up to 1 Gigabit/s symmetrical.
  • Telenet/VOO: Primarily cable internet DOCSIS 3.1, which can offer very high download speeds up to 1 Gigabit/s or more but typically has slower upload speeds e.g., 50-100 Mbps for a gigabit download plan.
  • Orange: Offers both DSL/VDSL and fiber, depending on location, often leveraging wholesale networks.

Competitive Edge for Becactus.be: While major players also offer gigabit fiber, Becactus.be’s symmetrical speeds for the price are a distinct advantage over cable-based competitors, and its price point undercuts even the fiber offerings of incumbents.

Flexibility and Commitment

• Becactus.be: Prepaid, “Stop quand tu veux !” This is a huge differentiator. Users have complete control over their subscription, making it ideal for those who prefer no long-term commitments.
• Major Competitors: Standard practice is long-term contracts 1 or 2 years. Cancelling early incurs penalties. This model favors stability but reduces consumer flexibility.

Competitive Edge for Becactus.be: Unmatched flexibility and freedom from contractual obligations.

Coverage and Availability

• Becactus.be: Extremely limited – only specific neighborhoods in Liège Longdoz & Bressoux. This is its biggest weakness.
• Major Competitors: Nationwide or near-nationwide coverage Proximus being the most ubiquitous, Telenet/VOO strong in their respective regions.

Competitive Weakness for Becactus.be: Its limited geographic footprint severely restricts its potential customer base. If you’re not in their specific service area, they are not an option.

Customer Service and Support

• Becactus.be: Emphasizes local and responsive service with direct channels Messenger, WhatsApp, phone. Testimonials suggest personalized and qualified installation.
• Major Competitors: Have large, established customer service departments, but due to scale, support can sometimes feel impersonal or involve longer wait times. Technical support quality can vary.

Competitive Edge for Becactus.be: Potential for more personalized and agile customer support due to its local and smaller scale. Physical-sports.co.uk Reviews

Service Bundling

• Becactus.be: Internet-only. No TV, mobile, or fixed telephony bundles.
• Major Competitors: Offer extensive bundles combining internet, TV, mobile, and fixed lines, often with discounts for bundling multiple services.

Competitive Neutrality/Weakness for Becactus.be: For users who desire an all-in-one package, Becactus.be is not suitable. For users who only need internet or prefer separate providers for different services, this is a non-issue or even an advantage no forced bundling.

Conclusion of Comparison

Becactus.be is a disruptor focusing on a specific niche: consumers in select Liège neighborhoods who want high-speed, symmetrical fiber internet at an unbeatable price, with maximum flexibility and no contracts.

• Choose Becactus.be if: You are within their specific service area, prioritize cost savings, symmetrical gigabit speeds, and absolute freedom from contracts.
• Choose Major Competitors if: You are outside Liège’s Longdoz/Bressoux, require bundled services TV, mobile, prefer the established reliability of a national provider, or need extensive physical support presence.

Becactus.be’s model is compelling for its target audience, but its limited reach is a significant barrier to broader adoption.

Frequently Asked Questions

What is Becactus.be?

Becactus.be is a local internet service provider ISP based in Liège, Belgium, specifically serving the Longdoz and Bressoux neighborhoods, offering prepaid, unlimited fiber optic internet services.

Where is Becactus.be available?

Becactus.be’s fiber optic network is exclusively available in the neighborhoods of Longdoz and Bressoux in Liège, Belgium. Simplehuman.de Reviews

You need to verify availability at your specific address on their website.

What kind of internet service does Becactus.be offer?

Becactus.be offers symmetrical 1 Gigabit/s 1000 Mbps download and 1000 Mbps upload fiber optic internet service.

Is Becactus.be internet unlimited?

Yes, Becactus.be offers unlimited prepaid internet, meaning there are no data caps or throttling based on usage volume.

How much does Becactus.be cost per month?

Becactus.be costs €34.95 per month for its unlimited, symmetrical 1 Gigabit/s fiber optic internet service.

Does Becactus.be require a contract?

No, Becactus.be operates on a prepaid model with no fixed-term contracts, allowing you to stop the service whenever you want “Stop quand tu veux !”. Cashaisle.com Reviews

Are there any installation or activation fees with Becactus.be?

No, Becactus.be offers free installation and activation for its fiber optic internet service.

How does Becactus.be’s pricing compare to other ISPs in Belgium?

Becactus.be’s €34.95/month for symmetrical 1 Gigabit/s fiber is highly competitive and often significantly lower than comparable speeds from major Belgian ISPs like Proximus, Telenet, Orange, or VOO.

Can I get TV or mobile services from Becactus.be?

No, Becactus.be currently focuses exclusively on providing internet service. They do not offer bundled TV or mobile services.

How do I contact Becactus.be customer support?

You can contact Becactus.be customer support via Messenger, WhatsApp, or by calling their free number at 0800 370 40.

What are the upload and download speeds offered by Becactus.be?

Becactus.be offers symmetrical speeds of 1 Gigabit/s 1000 Mbps for both download and upload. Veiloffaith.com.au Reviews

Is Becactus.be a reliable internet provider?

Based on customer testimonials on their website, users report high speeds and low latency.

As a local operator, they emphasize responsiveness and owning their infrastructure, which generally contributes to reliability, though their overall track record as a newer provider is still building.

How do I check if Becactus.be is available at my address?

You can check availability on the Becactus.be website by looking for a “Vérifier la disponibilité” Check availability section where you can input your address.

What equipment does Becactus.be provide?

Becactus.be provides a “box fibre optique” fiber optic box/modem/router for the internet connection.

Details on whether it’s rented or purchased should be in their general terms. Saintdiamonds.com Reviews

Can I pause my Becactus.be subscription temporarily?

The website mentions “Un abonnement qu’on peut suspendre momentanément” A subscription that can be temporarily suspended, indicating this flexibility is part of their prepaid model.

Contact customer service for specific instructions.

What are the main benefits of choosing Becactus.be?

The main benefits include low cost for high-speed fiber, symmetrical gigabit speeds, no contract obligation, free installation, unlimited data, and local, responsive customer service.

What are the drawbacks of choosing Becactus.be?

The primary drawback is its very limited geographic availability only specific neighborhoods in Liège. Other potential cons include being a smaller, newer operator with less extensive service offerings no TV/mobile bundles.

How do I cancel my Becactus.be subscription?

To “cancel” your Becactus.be subscription, you can typically stop the recurring monthly payment, as it’s a prepaid service. Glasgowtradesales.com Reviews

It’s also advisable to contact their customer service directly via phone or chat to formally inform them and get instructions on equipment return.

Can I keep my existing phone number if I switch to Becactus.be?

Becactus.be focuses solely on internet service.

If you rely on a fixed phone line from your previous provider, you would need to explore separate VoIP Voice over Internet Protocol solutions or retain your old provider for phone service only.

Does Becactus.be use its own network infrastructure?

Yes, Becactus.be states that its fiber optic network is 100% owned and independent, not relying on other telecom operators’ infrastructure.

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