Aylis.com Review

The site emphasizes its experience since 2009 in helping businesses grow online.

While the core services of web design and branding are generally permissible, a thorough review reveals areas where the website lacks crucial information commonly found on legitimate and transparent business platforms.

Here’s an overall review summary:

• Overall Legitimacy: Appears to be a legitimate business offering web design and branding services, but with significant transparency gaps.
• Trustworthiness: Moderate, due to missing essential contact details and pricing transparency.
• Service Clarity: Clear on services offered BigCommerce, WordPress, Branding but vague on the process and specific deliverables.
• Customer Support: Lacking explicit channels beyond a general “Get in touch now” form. No phone number or direct email prominently displayed.
• Pricing Transparency: Zero pricing information available.
• Refund Policy: Not mentioned, which is a significant red flag for service-based businesses.
• Terms of Service/Privacy Policy: Not readily accessible or linked on the homepage. This is a critical legal and ethical oversight.

While Aylis.com states its goal is to help businesses grow online, the absence of clear contact information, detailed service agreements, and upfront pricing makes it challenging for potential clients to fully trust and engage with the service.

A business operating since 2009 should have robust legal and operational transparency readily available.

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Here are some ethical and reputable alternatives for web design and branding services, focusing on agencies that offer transparency and clear communication:

• WebFX
  • Key Features: Full-service digital marketing agency, SEO, PPC, web design, content marketing. Known for transparent reporting and results-driven strategies.
  • Average Price: Project-based, typically starting from a few thousand dollars for web design, scaling up based on complexity.
  • Pros: Extensive portfolio, clear client testimonials, detailed service explanations, strong online presence, measurable results.
  • Cons: Can be a higher investment due to comprehensive service offerings.
• Lounge Lizard Worldwide
  • Key Features: Specializes in branding, web design, and digital marketing. Emphasizes creative solutions and brand strategy.
  • Average Price: Custom quotes based on project scope, often in the mid to high thousands.
  • Pros: Award-winning designs, strong focus on branding identity, experienced team, good client testimonials.
  • Cons: May be a premium service, potentially less suitable for very small budgets.
• Ignite Visibility
  • Key Features: Recognized for SEO, paid media, social media, email marketing, and web design. Data-driven approach.
  • Average Price: Varies widely by service and scale, often project-based or monthly retainers starting from a few thousand.
  • Pros: Strong reputation in the digital marketing space, clear methodologies, client case studies.
  • Cons: Primarily focused on marketing, web design might be integrated rather than a standalone, cheaper offering.
• Big Leap
  • Key Features: Specializes in SEO, content marketing, and web development. Emphasizes organic growth.
  • Average Price: Custom pricing, generally competitive for comprehensive SEO and web packages.
  • Pros: Focus on ethical SEO practices, strong client relationships, transparent reporting.
  • Cons: Might be more specialized in SEO, so pure design projects might be handled differently.
• Thrive Agency
  • Key Features: Full-service digital marketing, including web design, SEO, PPC, social media, and more.
  • Average Price: Flexible pricing models, including project-based and monthly retainers.
  • Pros: Comprehensive services under one roof, good client reviews, extensive portfolio.
  • Cons: With a broad range of services, it’s essential to ensure their web design expertise aligns with your specific needs.
• Clay
  • Key Features: Focuses on UI/UX design, branding, and digital product design for established companies and startups. High-end design.
  • Average Price: High-end, significant investment due to their specialized, premium design services.
  • Pros: Exceptional design quality, user-centric approach, impressive portfolio.
  • Cons: Very expensive, primarily caters to larger budgets and complex design needs.
• Creative Brand Design
  • Key Features: Specializes in bespoke web design, branding, and digital marketing for small to medium businesses.
  • Average Price: Project-based, offering various packages to suit different budgets.
  • Pros: Personalized service, focus on small to medium businesses, clear service offerings.
  • Cons: May not have the same scale or deep technical resources as larger agencies.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Aylis.com Review & First Look: An Initial Assessment

However, a closer look reveals several key areas where the site falls short in terms of transparency and essential business information, which are critical for building trust with potential clients.

Missing Essential Information

A significant drawback upon the first look is the absence of easily accessible, fundamental contact details beyond a simple “Get in touch now” form.

• Physical Address: While not always necessary for fully remote teams, a registered business address adds a layer of legitimacy.
• Phone Number: A direct line for inquiries, support, or urgent communication.
• Direct Email Address: An alternative to a form for more detailed or formal communications.
• Social Media Links: Modern businesses often integrate their social media presence for engagement and updates.

The current setup, relying solely on a generic contact form, can be a barrier for businesses seeking to vet potential partners thoroughly.

Without readily available direct contact methods, establishing a quick and clear line of communication becomes unnecessarily difficult, raising questions about accountability.

Transparency in Operations

For a company operating since 2009, one would expect a robust online presence that clearly outlines its operational transparency. This includes: Sessogratis.com Review

• Terms of Service: Crucial for defining the legal framework of service agreements, client responsibilities, and the provider’s obligations.
• Privacy Policy: Essential for detailing how client data is collected, used, and protected, adhering to data protection regulations like GDPR or CCPA.
• Refund Policy: For service-based businesses, a clear policy on cancellations, project scope changes, and potential refunds is vital for managing client expectations and preventing disputes.

The absence of these legal documents linked prominently on the homepage or within easy navigation is a significant concern.

It suggests a lack of preparedness for standard business practices or an oversight that could lead to misunderstandings with clients down the line.

A transparent business prioritizes outlining these terms upfront.

Aylis.com Features: What They Offer

Aylis.com clearly states its primary service offerings: BigCommerce Design, WordPress Design, and Branding.

These are core services for businesses looking to establish or enhance their online presence. Answergem.com Review

The website provides dedicated sections for each, offering a glimpse into their capabilities.

BigCommerce Design Expertise

The website highlights BigCommerce as a key area of expertise.

BigCommerce is a robust e-commerce platform, and specialized design services for it typically involve:

• Custom Storefront Design: Creating unique, branded online stores that stand out from template-based solutions.
• Theme Customization: Modifying existing BigCommerce themes to fit specific business needs and aesthetics.
• Integration with Third-Party Apps: Connecting the e-commerce store with essential tools like payment gateways, shipping providers, CRM systems, and marketing automation.
• Responsive Design: Ensuring the store functions flawlessly and looks appealing across all devices, from desktops to mobile phones.
• SEO Optimization: Implementing search engine best practices to improve store visibility and attract organic traffic.

The site showcases “Latest Projects” like “GBICS BigCommerce Design,” “Mollys Mixtures BigCommerce Design,” and “Korero Press BigCommerce Design,” providing concrete examples of their work.

This is a positive aspect, allowing potential clients to see the style and quality of their past projects. Root.com Review

WordPress Design Capabilities

WordPress is one of the most popular content management systems CMS globally, powering a vast percentage of websites.

Aylis.com’s offering in this area would typically encompass:

• Custom Website Development: Building bespoke WordPress sites from the ground up, tailored to client specifications.
• Theme Development & Customization: Creating unique WordPress themes or heavily modifying existing ones.
• Plugin Integration: Incorporating necessary plugins for functionality such as contact forms, SEO, security, and e-commerce e.g., WooCommerce.
• Content Migration: Transferring existing content from old websites to new WordPress platforms.
• Performance Optimization: Ensuring the WordPress site loads quickly and runs efficiently.

The example “NVR WordPress Design” is listed under their projects, again offering a tangible reference point for their WordPress capabilities.

This shows a commitment to providing verifiable examples of their work across different platforms.

Branding Services

Beyond platform-specific design, Aylis.com also offers branding services. Sunriseballoons.com Review

This is a crucial element for any business, as it involves crafting a unique identity that resonates with the target audience. Branding services typically include:

• Logo Design: Creating a memorable and distinctive visual representation of the brand.
• Brand Guidelines: Developing a comprehensive document outlining the consistent use of brand elements colors, typography, imagery, tone of voice.
• Visual Identity: Designing consistent visual assets for various touchpoints, including websites, marketing materials, and social media.
• Brand Strategy: Defining the brand’s core values, mission, vision, and unique selling proposition.

While the website mentions “Branding” as a service, it doesn’t delve into the specifics of their branding process or showcase branding-specific case studies as distinctly as their BigCommerce and WordPress projects.

This could be an area for improvement to provide more clarity on what their branding service entails.

Aylis.com Pros & Cons: A Balanced View

Assessing Aylis.com involves weighing its strengths against its weaknesses.

While the agency demonstrates clear capabilities in web design, particularly for e-commerce and CMS platforms, its transparency and operational clarity leave room for significant improvement. Dailycheckout.com Review

Aylis.com Pros

The positive aspects of Aylis.com primarily revolve around its stated experience and demonstrable portfolio.

• Clear Specialization in BigCommerce and WordPress: The website explicitly states its focus on these two popular platforms. This specialization can be an advantage, as agencies that focus on specific technologies often develop deeper expertise and more efficient workflows for those platforms. For businesses using or planning to use BigCommerce or WordPress, this focus is directly relevant.
• Showcased Case Studies: The inclusion of “Latest Projects” with links to specific case studies e.g., GBICS, Mollys Mixtures, Must Have Bins, NVR, Korero Press is a strong positive. This allows potential clients to visually assess the quality of their work, understand the types of businesses they’ve worked with, and see concrete examples of their design and development capabilities. It provides tangible proof of their claims.

Aylis.com Cons

The drawbacks largely center on a lack of transparency and crucial business information that is standard practice for reputable online service providers.

These are significant red flags that potential clients should consider carefully.

• Lack of Direct Contact Information: The most glaring omission is the absence of a phone number, direct email address, or physical business address prominently displayed. Relying solely on a “Get in touch now” form creates a barrier to immediate communication and raises questions about accessibility and accountability. For businesses considering a significant investment in web development, the ability to directly reach an agency is paramount.
• No Pricing Transparency: There is absolutely no information on pricing models, service packages, or estimated costs. While custom quotes are common for complex projects, providing at least a general range or outlining how pricing is determined e.g., hourly rates, project-based fees, retainer models would be beneficial. The complete absence of pricing information can deter potential clients who need to budget effectively.
• Missing Legal Documents Terms of Service, Privacy Policy, Refund Policy: This is a critical ethical and legal oversight. Reputable businesses clearly publish their Terms of Service, Privacy Policy, and any applicable Refund or Cancellation Policies. These documents protect both the client and the agency by defining expectations, rights, and responsibilities. Their absence on Aylis.com’s readily navigable pages is a major red flag, indicating a potential lack of professional adherence to legal and ethical business standards.
• Generic Contact Form: While a contact form is useful, it shouldn’t be the only means of communication. A generic form without clear response times or follow-up procedures can lead to client frustration and uncertainty.
• Limited Information on Team/Process: While an “About our team” link is present, the homepage doesn’t offer quick insights into the team’s size, structure, or their general project methodology. This lack of transparency about who is doing the work and how they approach projects can make it difficult for clients to assess compatibility and expertise.

Aylis.com Pricing: A Black Box

When it comes to pricing, Aylis.com operates as a complete black box. There is no public information whatsoever regarding their pricing structure, service packages, or even an estimated cost range for their BigCommerce, WordPress, or branding services. This complete lack of transparency is a significant disadvantage for potential clients.

The Problem with Undisclosed Pricing

• Budgeting Difficulty: Businesses, especially small and medium-sized enterprises SMEs, operate on budgets. Without any indication of cost, it’s impossible for them to determine if Aylis.com’s services are within their financial reach. This often leads to potential clients not even bothering to inquire, as they fear wasting time on a discovery call only to find out the price is exorbitant.
• Comparison Challenges: Clients often compare multiple agencies before making a decision. When one agency provides no pricing details, it becomes impossible to perform a direct comparison with competitors who might be more transparent. This puts Aylis.com at a disadvantage.
• Perception of Secrecy: While custom quotes are standard for complex web development projects, the complete absence of any pricing information can create a perception of secrecy or that prices are arbitrarily set based on the client’s perceived budget.
• Time-Consuming Inquiry Process: To get even a basic idea of costs, a potential client would have to initiate contact, explain their project, and likely go through a consultation process. This adds friction to the sales funnel and can deter serious inquiries from busy business owners.

Common Pricing Models in Web Design

For reference, here are common pricing models used by reputable web design and branding agencies: Homeinstone.com Review

• Project-Based Fixed Fee: A single, agreed-upon price for the entire project scope. This is common for clearly defined projects like a new website build or a branding package. Typical range for a small business website: $3,000 – $15,000+. for a larger e-commerce site: $15,000 – $100,000+.
• Hourly Rates: Clients pay for the actual time spent by designers and developers. This is often used for ongoing maintenance, small updates, or projects with undefined scopes. Typical hourly rates: $75 – $250+ per hour, depending on experience and location.
• Retainer Model: A recurring monthly fee for ongoing services, such as website maintenance, content updates, SEO, or continued design work. Typical monthly retainers: $500 – $5,000+ per month.
• Value-Based Pricing: Pricing is determined by the perceived value the project will bring to the client’s business, rather than just the hours or deliverables. This is less common for initial transparency but can be part of high-end strategic services.

Without any indication of which model Aylis.com uses or any baseline figures, clients are left entirely in the dark.

For a business operating since 2009, this level of pricing opacity is unusual and generally not recommended for fostering client trust.

Aylis.com vs. Competitors: A Comparative Analysis

When evaluating Aylis.com against its competitors in the web design and branding space, several key differentiators emerge, particularly concerning transparency, service depth, and client engagement practices.

While Aylis.com focuses on BigCommerce and WordPress, a direct comparison reveals where it stands out and where it falls short.

Transparency & Trust Factors

• Aylis.com: Lacks direct contact information, clear pricing, and accessible legal documents Terms of Service, Privacy Policy. This opaque approach significantly hampers trust-building.
• Competitors e.g., WebFX, Thrive Agency, Lounge Lizard: These agencies generally excel in transparency. They prominently display contact numbers, physical addresses if applicable, and dedicated sections for their privacy policies, terms of service, and sometimes even refund policies. Many also provide clear breakdowns of their service offerings, often with starting price ranges or detailed pricing models, allowing potential clients to make informed decisions and build trust from the outset. This adherence to industry best practices in transparency is a major competitive advantage.

Service Breadth & Depth

• Aylis.com: Clearly specializes in BigCommerce and WordPress design, alongside general branding. The case studies indicate proficiency in these areas. However, the website doesn’t explicitly detail complementary services like ongoing SEO, content marketing, or advanced digital marketing strategies that are often bundled or offered by full-service agencies.
  • WebFX for instance, offers a comprehensive suite including SEO, PPC, social media, content marketing, and conversion rate optimization, providing a holistic approach to online growth.
  • Thrive Agency also boasts a wide array of services beyond just web design, encompassing local SEO, Amazon marketing, and online reputation management. This breadth allows clients to consolidate their digital needs with a single provider, potentially streamlining communication and strategy. While specialization can be good, the lack of information on allied services might limit Aylis.com’s appeal to clients seeking a complete digital partner.

Client Engagement & Support

• Aylis.com: Relies on a generic “Get in touch now” form, with no explicit mention of dedicated account managers, client portals, or typical response times for inquiries. This leaves the client uncertain about the post-engagement support.

  Greatplanes.com Review

• Competitors: Reputable agencies often emphasize their client engagement models:

  • Many assign dedicated account managers to each client, ensuring a single point of contact for project updates and inquiries.
  • They might utilize project management software e.g., Asana, Trello, Jira to keep clients updated on progress and facilitate collaboration.
  • Regular reporting and analytics dashboards are common, demonstrating ROI and project milestones.
  • Clear SLA Service Level Agreement details might be provided for ongoing support and maintenance packages.

  This structured approach to client communication and project management offered by competitors provides a more reassuring and professional experience, setting a higher standard for client expectations that Aylis.com currently does not publicly meet.

Portfolio & Case Study Depth

• Aylis.com: Provides links to specific case studies, which is good. The project names like “GBICS BigCommerce Design” and “NVR WordPress Design” are clickable and lead to dedicated pages.
• Competitors: While Aylis.com offers case studies, leading agencies often go deeper. They might include:
  • Detailed project breakdowns: Highlighting challenges, solutions, and measurable outcomes e.g., “Increased organic traffic by 40%”, “Improved conversion rate by 15%”.
  • Client testimonials or video interviews: Adding a personal touch and third-party validation.
  • Before-and-after comparisons: Visually demonstrating the impact of their design and development work.
    While Aylis.com’s case studies are present, a deeper dive into the results and impact of their work would elevate their portfolio to compete more effectively with agencies that showcase clear ROI.

How to Engage with Aylis.com

Given the transparency gaps identified, approaching Aylis.com requires a more cautious and proactive stance from the potential client’s side.

Since a direct phone number or email is not readily available, the primary method of initial contact is through their website’s “Get in touch now” form. Co.tillamook.or.us Review

Initial Contact via the “Get in touch now” Form

To initiate communication, you would navigate to their contact section or click on any of the “Get in touch now” prompts on the homepage.

This will likely direct you to a form where you can submit your inquiry.

• Be Specific: In your initial message, provide a clear, concise overview of your project needs. State whether you require BigCommerce design, WordPress development, branding services, or a combination. Mention your industry and any specific functionalities or goals you have in mind.
• Request Specific Information: Crucially, use this initial inquiry to ask for the information that is missing from their website. This includes:
  • Pricing Information: Request details on their pricing models e.g., project-based, hourly rates and an estimated cost range for your type of project.
  • Terms of Service: Ask for a copy or a link to their standard Terms of Service for clients.
  • Privacy Policy: Request their Privacy Policy to understand how they handle data.
  • Direct Contact Details: Politely ask for a direct phone number and email address for easier communication as the discussion progresses.
  • Project Process: Inquire about their typical project workflow, from discovery to launch and post-launch support.
• Set Expectations: Mention your preferred communication methods and any deadlines you might have for receiving a response or project completion.

What to Expect After Inquiry

• Response Time: Without stated service level agreements, the response time can vary. Be prepared for a delay.
• Follow-up Communication: Typically, a legitimate agency will respond to your form submission with an email to schedule a discovery call or request more detailed project information. This is your opportunity to press for the missing information.
• Discovery Call: If a call is scheduled, be prepared with a list of questions beyond your project scope. This includes queries about their team, project management tools, communication frequency, and, most importantly, transparent pricing and legal documentation.

Safeguarding Your Interests

Given the lack of upfront transparency, it’s essential to take extra precautions if you decide to proceed with Aylis.com:

• Get Everything in Writing: Ensure every agreement, project scope, deliverable, timeline, and especially all financial terms are clearly outlined in a written contract before any work begins or payments are made. Do not rely on verbal agreements.
• Review Contracts Carefully: Have any contract they provide reviewed by a legal professional, if possible, to ensure it protects your interests and clearly defines the scope of work, payment schedules, intellectual property rights, and dispute resolution mechanisms.
• Milestone-Based Payments: Avoid large upfront payments. Request a payment schedule tied to project milestones and deliverables. This helps ensure progress and reduces financial risk.
• Verify References: While Aylis.com lists case studies, consider asking for direct client references you can contact to verify their experience and satisfaction with Aylis.com’s services.

Engaging with an agency that lacks basic transparency requires due diligence from the client’s end.

While Aylis.com showcases past work, the burden of extracting critical business information falls on the potential client. Mycarphonewarehouse.com Review

Frequently Asked Questions

What is Aylis.com?

What services does Aylis.com offer?

Aylis.com primarily offers BigCommerce design, WordPress design, and general branding services, aiming to help businesses grow online.

How long has Aylis.com been in business?

According to its website, Aylis.com has been “Helping businesses grow online since 2009,” suggesting over a decade of operation in the digital services industry.

Does Aylis.com provide pricing information on its website?

No, Aylis.com does not provide any public pricing information, service packages, or estimated costs on its website.

You would need to contact them directly for a quote.

How can I contact Aylis.com?

Aylis.com can be contacted through a “Get in touch now” form available on its website. Oopwee.com Review

No direct phone number, email address, or physical address is prominently displayed.

Are there case studies or examples of Aylis.com’s work?

Yes, Aylis.com showcases “Latest Projects” on its homepage, which include links to case studies for BigCommerce design e.g., GBICS, Mollys Mixtures, Must Have Bins, Korero Press and WordPress design e.g., NVR.

Does Aylis.com offer services other than design and branding?

Based on the homepage text, Aylis.com focuses on BigCommerce design, WordPress design, and branding.

The website does not explicitly list other digital marketing services like SEO, PPC, or content marketing.

Is Aylis.com a legitimate business?

Aylis.com appears to be a legitimate business offering web design and branding services, evidenced by its long operational history and showcased portfolio. Efushop.com Review

However, it lacks crucial transparency in contact details and pricing.

Does Aylis.com have a privacy policy or terms of service?

Information regarding a Privacy Policy or Terms of Service is not readily accessible or linked on the Aylis.com homepage, which is a significant transparency concern.

What are the main pros of using Aylis.com?

The main pros include their stated experience since 2009, clear specialization in BigCommerce and WordPress, and the provision of case studies to demonstrate their work quality.

What are the main cons of using Aylis.com?

The main cons are a lack of direct contact information, no pricing transparency, and the absence of readily available legal documents like Terms of Service and a Privacy Policy.

How does Aylis.com compare to other web design agencies?

Aylis.com’s specialization in BigCommerce and WordPress is a strength, but its lack of transparency in contact details, pricing, and legal documentation falls short compared to many leading competitors who openly provide this information. Sourcewill.com Review

Can I request a refund from Aylis.com?

The website does not mention any refund policy.

You would need to inquire directly with Aylis.com about their policies regarding cancellations or refunds for services.

Does Aylis.com specialize in e-commerce?

Yes, Aylis.com specifically mentions “BigCommerce Design” as a core service, indicating a strong focus on e-commerce website development and design.

What kind of businesses does Aylis.com work with?

Based on their case studies, Aylis.com works with a variety of businesses, from those requiring BigCommerce e-commerce solutions like Mollys Mixtures, Must Have Bins to those needing content-driven WordPress sites like NVR.

Does Aylis.com provide ongoing website maintenance?

The website does not explicitly state whether it offers ongoing website maintenance or support services after project completion. Ctfinebistro.com Review

This would be a question to ask during your inquiry.

How can I ensure a good experience if I choose Aylis.com?

To ensure a good experience, request all agreements, scopes of work, and financial terms in writing, ensure a clear contract is signed, and consider milestone-based payments rather than large upfront sums.

Are there any testimonials from Aylis.com clients?

The provided homepage text does not explicitly show client testimonials, though the case studies serve as a form of portfolio reference.

You might inquire if they can provide direct client references.

Is Aylis.com suitable for small businesses?

While Aylis.com’s services BigCommerce, WordPress, branding are relevant to small businesses, the lack of pricing transparency might make it difficult for small businesses with limited budgets to determine if they are a viable option without prior inquiry. Fashionstore4u.com Review

Does Aylis.com offer a free consultation?

The website invites users to “Get in touch now,” which typically implies an initial consultation to discuss project needs, though it does not explicitly state it’s free. This is common practice in the industry.