Apollodistribution.co.uk Reviews

Based on checking the website, Apollodistribution.co.uk appears to be a legitimate and highly-rated same-day courier service operating within the UK.

They specialize in urgent and high-value goods transport, emphasizing speed, security, and dedicated service.

The site highlights their 5-star Trustpilot rating and numerous positive customer testimonials, suggesting a strong focus on reliability and customer satisfaction.

This service seems geared towards businesses needing dependable, time-sensitive logistics solutions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Apollodistribution.co.uk Review & First Look

When you land on Apollodistribution.co.uk, the first thing that strikes you is their direct and confident assertion: “The only 5-star rated dedicated same-day delivery service in the UK.” This isn’t just a marketing slogan.

They back it up with immediate social proof, showcasing numerous glowing testimonials from real clients like executive assistants and training administrators.

It instantly conveys a sense of reliability and professionalism, which is crucial in the logistics sector.

Initial Impressions and User Experience

The website itself is clean, intuitive, and remarkably user-friendly.

Navigation is straightforward, with clear calls to action like “Request a quote” and prominent contact numbers.

This design ensures that anyone, from a small business owner to a large corporate client, can quickly find the information they need and initiate a booking.

The visual elements are professional, and the site loads quickly, contributing to a positive first impression.

Key Service Proposition

Apollo Distribution positions itself as more than just a courier service. they are a partner for businesses with critical, time-sensitive delivery needs. Their core offering revolves around dedicated same-day deliveries, meaning your goods are never co-loaded with other clients’ items. This minimizes risk, a significant concern for high-value consignments, and ensures a singular focus on your delivery. They emphasize:

• Urgency and Speed: Collection within 30-60 minutes from booking.
• Security and Safety: Dedicated vehicles, minimal handling, and robust goods-in-transit insurance £25k.
• Communication: 24/7 helpline, automated Proof of Delivery POD, and constant updates.
• Customer-Centric Approach: Going “above and beyond” until delivery is complete, focusing on personalized service.

Apollodistribution.co.uk Pros & Cons

Like any service, Apollo Distribution has its strengths and potential limitations, though based on their strong online presence and customer feedback, the pros heavily outweigh the cons for their target market.

Advantages of Using Apollo Distribution

• Dedicated Service: This is their standout feature. Unlike many large courier networks that consolidate shipments, Apollo ensures your goods are the only ones in the vehicle. This drastically reduces the risk of damage, loss, or mix-ups, making it ideal for fragile, high-value, or sensitive items.
• Exceptional Reliability: The website proudly displays a 5-star Trustpilot rating and over 600 positive reviews, with a reported 98% satisfaction rating and 19,000+ dedicated deliveries per year. These figures speak volumes about their consistent performance. For businesses, reliability translates directly to peace of mind and operational efficiency.
• Rapid Response Times: They promise collections within 30-60 minutes in most parts of the UK. For urgent requirements, this quick turnaround can be a must, preventing costly delays in business operations.
• Transparent Communication: Apollo emphasizes continuous communication, from booking confirmation to real-time updates and automated PODs. This level of transparency is vital for businesses tracking critical shipments and providing accurate information to their own clients.
• Tailored Solutions: They offer various capabilities, including multi-drop runs, white glove service, wait & return, out-of-hours deliveries, and even technical installation services. This flexibility allows them to cater to diverse and complex business needs.
• Strong Customer Service Focus: Testimonials repeatedly highlight their “polite, friendly, professional, and helpful staff.” This indicates a company culture that prioritizes client relationships and problem-solving.

Considerations No direct Cons, but areas to note

While the website doesn’t explicitly list “cons,” it’s important to consider their specific niche. Kangolstore.com Reviews

• Cost for Small Businesses/Individuals: While they tout being “more cost-effective than other courier brands” for same-day dedicated deliveries, this specialized service model typically comes at a premium compared to standard next-day parcel services. Smaller businesses or individuals with non-urgent, low-value items might find their pricing higher than conventional options. However, for their target market urgent, high-value, business-critical shipments, the value proposition likely justifies the cost.
• Focus on Business-to-Business B2B: Their services and testimonials are heavily skewed towards business clients IT & Tech, Medical, Manufacturing, Wholesale, Print & Fulfilment. While they might handle individual urgent requests, their core infrastructure and offerings are clearly designed for commercial logistics.
• Geographical Coverage: While they claim “nationwide coverage,” potential clients should always confirm specific collection and delivery locations, especially for very remote areas, though their 30-60 minute collection promise suggests robust network density.

Apollodistribution.co.uk Alternatives

When considering alternatives to Apollodistribution.co.uk, it’s essential to categorize them based on the type of service needed, as Apollo specializes in dedicated, same-day, urgent deliveries.

For different needs, different solutions might be more appropriate.

For Standard Next-Day or Economy Deliveries

If your priority isn’t same-day urgency or dedicated vehicle transport, and you’re sending non-critical parcels or less valuable goods, several large-scale courier networks offer more economical options.

• Royal Mail: Ideal for smaller, non-urgent parcels and letters, offering various service levels including tracked and signed options.
• DPD: Known for excellent tracking and customer communication e.g., precise delivery windows, in-flight options. They offer a wide range of parcel services, including next-day and international.
• Parcelforce Worldwide: Royal Mail’s express parcel division, offering timed and next-day deliveries, often suitable for larger or heavier items than standard Royal Mail.
• Evri formerly Hermes: A popular choice for cost-effective parcel delivery, particularly for e-commerce businesses and individuals, though service levels can vary.
• UPS / FedEx: Global giants offering a full spectrum of express, economy, and international shipping services. Good for businesses with diverse shipping needs.

For Other Same-Day or Specialist Courier Services

If dedicated, urgent, or specialized transport is still a requirement, but you want to compare options, look for other niche courier companies.

• Local Same-Day Couriers: Many cities and regions have their own local same-day courier companies. Searching for “same day courier ” might yield smaller, agile providers who can offer competitive rates for specific routes.
• Specialist Medical Couriers: For the medical sector, highly specialized couriers exist that handle sensitive samples, pharmaceuticals, and equipment with specific temperature controls and regulatory compliance.
• Freight Forwarders / Logistics Providers: For very large consignments, multi-pallet shipments, or complex supply chain needs, a freight forwarder or a comprehensive 3PL third-party logistics provider might be more suitable. These companies often manage entire logistics operations, not just single deliveries.

Why Apollo Distribution Differentiates

It’s crucial to understand that Apollo Distribution’s core value proposition – dedicated, 5-star rated, same-day service specifically for urgent and high-value goods with superior communication – sets them apart from the mass-market parcel carriers. While the alternatives listed above might be cheaper for standard services, they typically do not offer the same level of dedicated vehicle, immediate collection, and personalized attention that Apollo emphasizes. If your goods are critical, time-sensitive, or require a specific level of care, Apollo’s model is designed to minimize risk and maximize reliability, which can often lead to greater overall cost savings by avoiding business disruptions or lost/damaged goods.

How to Cancel Apollodistribution.co.uk Subscription

Based on the information provided on Apollodistribution.co.uk, it appears that the company primarily operates on a per-delivery or account-based model for businesses, rather than a typical “subscription” service in the consumer sense.

Their “regular delivery requirement” section suggests setting up an account with a dedicated account manager and monthly spend reports, which implies ongoing business relationships rather than a fixed subscription fee that needs explicit cancellation.

Understanding Their Service Model

Apollo Distribution’s model is primarily transactional for urgent, one-off deliveries and relationship-based for businesses with recurring needs.

• One-off Deliveries: For urgent, ad-hoc requests, you call for a quote and arrange the delivery. There’s no ongoing commitment or “subscription” to cancel after a single delivery is complete.
• Regular Delivery Requirements Business Accounts: If a business has “regular delivery requirements,” they can set up an account. This involves an enquiry form and the establishment of a tailored service. While this is an ongoing relationship, it’s not described as a cancellable “subscription” in the same way you’d cancel a streaming service or a software license. It’s more akin to closing a business account or terminating a service agreement.

Steps to “Cancel” a Business Account or Recurring Service

If you are a business client with a regular account and wish to cease using Apollo Distribution’s services, the process would likely involve direct communication with your dedicated account manager or their customer service team.

1. Identify Your Account Manager: If you have an established business account, your first point of contact should be your dedicated account manager. They are best equipped to handle account terminations or changes to your service agreement.
2. Contact Customer Service: If you don’t have a dedicated account manager or are unsure, reach out to Apollo Distribution’s general customer service. The website lists their contact information:
   • Phone: 0800 2851900
   • Email: [email protected]
3. State Your Intent Clearly: When you contact them, clearly state that you wish to terminate your ongoing service agreement or close your business account. Be prepared to provide your account details or relevant identification information.
4. Confirm Any Outstanding Deliveries/Invoices: Ensure all pending deliveries are completed and that there are no outstanding invoices or charges. Clarify any notice periods or terms outlined in your initial service agreement, though these are not explicitly detailed on the public website.
5. Request Confirmation: Ask for written confirmation e.g., via email that your account has been closed and services terminated, effective from a specific date.

Since Apollo Distribution prides itself on “outstanding communication” and being “an extension of our client’s business,” it’s highly probable that their account termination process for regular clients is straightforward and professional, reflecting their commitment to customer satisfaction even when a business decides to move on. Docsmagic.de Reviews

How to Cancel Apollodistribution.co.uk Free Trial

Based on the information presented on Apollodistribution.co.uk, there is no mention or indication of a “free trial” offer for their delivery services. Their business model appears to be transactional, where clients request quotes for specific deliveries or set up ongoing business accounts.

Absence of Free Trial Information

The website focuses on showcasing their 5-star rated service, testimonials, and capabilities, but it does not feature any promotional free trial periods for new users or businesses.

The process for engaging with their service is typically:

1. Request a Quote: For urgent, one-off deliveries.
2. Set Up an Account: For businesses with regular delivery requirements.

Neither of these engagement models implies a free trial that would need to be actively canceled to avoid charges.

Why a Free Trial Might Not Be Applicable

For a dedicated, same-day courier service specializing in urgent and high-value goods, offering a free trial might not align with their operational costs and service value. Each delivery involves:

• Dedicated vehicle and driver.
• Rapid collection times.
• Extensive communication and tracking.
• Goods-in-transit insurance.

These operational costs are incurred from the moment a booking is made.

Providing these high-value services for free would likely be unsustainable for their business model.

Their “value for money” proposition, as stated on the site, seems to stem from reducing risks and ensuring timely, safe deliveries, which ultimately saves businesses money by preventing disruptions, rather than offering a free introductory period.

What to Do if You Were Expecting a Free Trial Unlikely Scenario

If, by some remote chance, you were led to believe there was a free trial through an external advertisement or an unlisted offer, the only course of action would be to contact Apollo Distribution directly using their provided contact details:

• Phone: 0800 2851900
• Email: [email protected]

Explain your understanding of a free trial and clarify any terms or conditions you might have encountered. Tourcompass.de Reviews

However, based on the official website, such a scenario is highly improbable.

Rest assured, you likely won’t need to cancel a “free trial” with Apollodistribution.co.uk because it simply isn’t offered as part of their public service model.

Apollodistribution.co.uk Pricing

Apollodistribution.co.uk does not publish a fixed pricing list on their website. This is a standard practice for courier services that offer dedicated, specialized, and urgent deliveries, as pricing is highly dependent on several dynamic factors. Instead of a flat fee, they encourage prospective clients to “Request a quote” or “Call for an urgent delivery” directly.

Factors Influencing Pricing

The cost of a dedicated same-day delivery service like Apollo Distribution’s will typically vary based on the following key factors:

1. Distance: The mileage between the collection point and the delivery destination is a primary determinant of cost. Longer distances naturally incur higher charges due to fuel, driver time, and vehicle wear.
2. Vehicle Size Required: Apollo offers a range of vehicle sizes: “Small Van, Transit, Luton & 7.5t.” The larger the vehicle required to accommodate the size and weight of your goods, the higher the cost. A smaller van for a single box will be less expensive than a 7.5t truck for multiple pallets.
3. Urgency/Collection Time: While they boast 30-60 minute collection times as standard, extremely urgent requests or bookings outside of typical business hours might incur premium charges.
4. Specific Service Requirements:
   • White Glove Service: This involves special handling, installation, or unpacking at the delivery point, adding to the cost.
   • Two-Person Delivery: If the item is heavy or requires two individuals for safe handling and delivery, this will increase the price.
   • Wait & Return: Services where the driver waits at the destination to collect something else and return it.
   • Out-of-Hours/Timed Deliveries: Deliveries required at very specific times or outside standard working hours.
   • Technical Installation Service: If their team performs a technical setup of the delivered item.
5. Goods Value and Insurance: While they offer £25k goods-in-transit insurance, exceptionally high-value consignments might require additional insurance, which could factor into the quote.
6. Account vs. One-off: For businesses with “regular delivery requirements,” they offer to set up an account with a “dedicated account manager and monthly spend reports – all at the best possible rates.” This suggests that ongoing business relationships may benefit from more favorable or negotiated pricing compared to ad-hoc, one-off bookings.

How to Get a Quote

To get accurate pricing from Apollodistribution.co.uk, you need to provide them with the specifics of your delivery.

You can do this in three ways, as highlighted on their website:

1. By Phone: Call 0800 2851900 for an urgent quote. This is often the fastest way to get immediate pricing for time-sensitive deliveries.
2. By Email: Send your delivery details to [email protected]. This is suitable for non-urgent quotes or for providing detailed specifications.
3. Via Online Platform: While not explicitly detailed as a self-service quote tool on the homepage, they mention “via our online platform” as a booking method, implying you can likely submit details for a quote there.

Given their focus on customer service and tailored solutions, expecting a direct quote after providing your specific needs is a reasonable approach for their pricing model.

Apollodistribution.co.uk vs. Traditional Couriers

When evaluating Apollodistribution.co.uk, it’s crucial to understand how they differentiate themselves from traditional, mass-market courier services like Royal Mail, DPD, or UPS.

Their value proposition is built on a different set of priorities and, consequently, a different operational model.

Key Differentiators

1. Dedicated Service vs. Networked Parcel Delivery: Turnersaccidentrepair.co.uk Reviews

   • Apollodistribution.co.uk: Specializes in dedicated deliveries. This means your goods are the only consignment in the vehicle from collection to delivery. There are no other customers’ parcels co-loaded. This significantly minimizes the risk of misroutes, damage, or loss due to multiple handling points and varied destinations. It’s akin to having a private car for your goods.
   • Traditional Couriers: Operate on a hub-and-spoke model. Parcels are collected, taken to a central depot, sorted, transported with thousands of other parcels, re-sorted, and then sent out for delivery. While efficient for high volumes, this increases handling and the potential for errors or delays.

2. Speed and Urgency:

   • Apollodistribution.co.uk: Focused on same-day urgent deliveries, with promised collection times of 30-60 minutes. They are designed for situations where time is of the essence and delays are not an option.
   • Traditional Couriers: Primarily offer next-day or multi-day services. While some may have premium same-day options, they are often less integrated into their core business model or might be limited in scope and flexibility compared to a dedicated specialist.

3. Risk Mitigation for High-Value Goods:

   • Apollodistribution.co.uk: Their dedicated model is inherently safer for high-value, sensitive, or fragile goods. Less handling, direct transport, and specialized services like white glove or two-person delivery reduce the risk of damage or theft.
   • Traditional Couriers: While they have insurance and tracking, the sheer volume and automated handling processes in their networks mean a higher inherent risk of damage or loss for particularly sensitive items. Their standard insurance might also be insufficient for very high-value consignments.

4. Communication and Customer Service:

   • Apollodistribution.co.uk: Emphasizes “outstanding responsiveness and standard of communication,” including 24/7 helpline, constant updates, and automated Proof of Delivery POD. They aim to be an “extension of our client’s business.”
   • Traditional Couriers: While most offer tracking, direct human interaction and bespoke communication for specific deliveries can be challenging due to their scale. Customer service might involve navigating automated systems or longer wait times.

5. Pricing Model:

   • Apollodistribution.co.uk: Pricing is typically higher per delivery than standard parcel services, reflecting the premium, dedicated nature of their service. However, for critical shipments, the cost of potential delays, damage, or business interruption from cheaper services can far outweigh the premium.
   • Traditional Couriers: Offer competitive pricing for volume-based, non-urgent parcel delivery, making them cost-effective for general shipping needs.

When to Choose Apollo Distribution

You would choose Apollodistribution.co.uk when:

• Urgency is paramount: You need something delivered today, within a specific timeframe.
• Goods are high-value or fragile: You cannot afford damage or loss.
• Confidentiality/Security is critical: The item cannot risk being mixed with other consignments.
• Personalized service and clear communication are essential: You need direct contact and real-time updates.
• Business continuity depends on the delivery: A delay would have significant negative consequences.

When to Choose Traditional Couriers

You would choose traditional couriers when:

• Cost-effectiveness is the main priority: You’re looking for the cheapest option for standard parcels.
• Delivery time is not strictly critical: Next-day or multi-day delivery is acceptable.
• Goods are robust and lower value: They can withstand standard network handling.
• Volume shipping: You send a large number of standard parcels regularly.

In essence, Apollodistribution.co.uk is a specialist, premium service for critical logistics needs, while traditional couriers are generalists handling the bulk of everyday parcel movements.

Ensuring Ethical and Secure Deliveries

As Muslims, our approach to business, including logistics, should always align with Islamic principles of honesty, integrity, and ethical conduct.

When dealing with any service that handles our valuable possessions or crucial business assets, ensuring trust and security is paramount.

Apollodistribution.co.uk, as a courier service, should be evaluated not just on its efficiency but also on its commitment to these values. Qrispy.com Reviews

The Importance of Amanah Trustworthiness in Logistics

In Islam, amanah refers to trustworthiness and fulfilling one’s trusts.

This concept is deeply relevant to a courier service.

When you hand over goods for delivery, you are placing a trust amanah in the company to transport them safely, securely, and on time.

• Honesty and Transparency: A company that provides clear communication, accurate tracking, and honest assessments of its capabilities and any limitations demonstrates amanah. Apollo’s emphasis on transparency with PODs and 24/7 helplines aligns with this.
• Care and Diligence: Ensuring goods are not damaged or lost due to negligence is part of fulfilling the amanah. Their dedicated delivery model, which minimizes handling and co-loading, inherently supports this.
• Fulfilling Contracts: Delivering on promises, especially regarding timeframes and security, is a core aspect of amanah in business dealings. The consistently high satisfaction ratings and 5-star reviews suggest they are fulfilling this trust with their clients.

Security Measures and Their Ethical Implications

Apollodistribution.co.uk highlights several security measures:

• Dedicated Vehicles: This reduces the risk of items being mixed up, misplaced, or exposed to unauthorized individuals, upholding the privacy and security of the consignment.
• £25k Goods in Transit Insurance: This provides a financial safeguard, ensuring compensation in the unlikely event of loss or damage. From an Islamic perspective, having a clear agreement and safeguards like insurance, as long as it’s not interest-based conventional insurance but rather a mutual cooperation model if applicable for potential risks is important for fair dealings.
• Automated POD Proof of Delivery: This creates an auditable trail, providing clear evidence of delivery and receipt, which is vital for accountability.

Promoting Ethical Business Practices

When choosing any business partner, it’s encouraged to support those who:

• Provide clear terms and conditions: Apollo’s website mentions terms and conditions, which should always be reviewed to ensure fairness and clarity.
• Are responsive to concerns: Their 24/7 communication commitment is a positive sign for addressing issues promptly and professionally.
• Have a strong track record of customer satisfaction: The numerous positive testimonials and high Trustpilot rating indicate a company that generally treats its customers well and delivers on its promises.

In essence, a delivery service that operates with amanah and implements robust security measures provides a valuable and ethically sound service, allowing individuals and businesses to conduct their affairs with confidence and peace of mind.

Frequently Asked Questions

What is Apollodistribution.co.uk?

Apollodistribution.co.uk is a UK-based, 5-star rated, dedicated same-day delivery service specializing in urgent and high-value goods transport for businesses across various sectors.

What services does Apollodistribution.co.uk offer?

They offer dedicated same-day deliveries, multi-drop runs, white glove service, wait & return, out-of-hours deliveries, timed deliveries, two-person deliveries, and technical installation services, using various vehicle sizes from small vans to 7.5t trucks.

How quickly can Apollodistribution.co.uk collect goods?

They promise collections within 30-60 minutes from booking in most parts of the UK for urgent requirements.

Does Apollodistribution.co.uk offer international delivery?

No, their website focuses exclusively on nationwide UK coverage for same-day deliveries. Hushpuppies.co.uk Reviews

Is Apollodistribution.co.uk a reliable courier service?

Yes, they claim to be the only 5-star rated dedicated same-day delivery service in the UK on Trustpilot, backed by over 600 positive reviews and a 98% satisfaction rating.

What is the difference between a ‘dedicated delivery’ and a ‘next-day parcel delivery’?

A ‘dedicated delivery’ Apollo’s specialty means your goods are the only ones in the vehicle. A ‘next-day parcel delivery’ involves your goods being co-loaded with many other parcels in a network, increasing handling and potential for delays or damage.

How much does Apollodistribution.co.uk cost?

Apollodistribution.co.uk does not publish fixed pricing.

Costs are determined by factors like distance, vehicle size, urgency, and specific service requirements. You need to request a quote directly.

How can I get a quote from Apollodistribution.co.uk?

You can get a quote by calling them on 0800 2851900, emailing [email protected], or using their online platform.

What type of goods does Apollodistribution.co.uk transport?

They transport high-value, urgent goods from one box to multiple pallets.

Their key sectors include Medical, IT & Tech, Wholesale, Manufacturing & Engineering, and Print & Fulfilment.

Does Apollodistribution.co.uk offer tracking for deliveries?

Yes, they provide real-time updates and an automated Proof of Delivery POD via email once the delivery is complete.

Do I need to set up an account to use Apollodistribution.co.uk?

For one-off urgent deliveries, you can book directly.

For regular delivery requirements, businesses can set up an account with a dedicated account manager. Auto-book.ma Reviews

What are Apollodistribution.co.uk’s operating hours for support?

They state that their delivery information helpline operates 24/7.

What insurance coverage does Apollodistribution.co.uk provide?

They offer £25,000 goods in transit insurance.

Can Apollodistribution.co.uk handle large or heavy items?

Yes, they utilize various vehicle sizes up to 7.5t trucks and offer two-person deliveries, indicating capability for larger and heavier consignments.

Is there a free trial for Apollodistribution.co.uk services?

No, there is no mention or indication of a free trial offered on their website.

Their service model is based on quoted deliveries or ongoing business accounts.

How do I cancel a subscription with Apollodistribution.co.uk?

Apollodistribution.co.uk doesn’t operate on a typical subscription model.

If you have an ongoing business account, you would contact your dedicated account manager or their general customer service to terminate the service agreement.

What industries does Apollodistribution.co.uk serve?

They serve key sectors including Medical, IT & Tech, Wholesale, Manufacturing & Engineering, and Print & Fulfilment.

How does Apollodistribution.co.uk ensure goods are delivered to the right person?

They go above and beyond to ensure goods get to the right person and provide automated POD Proof of Delivery every time.

What makes Apollodistribution.co.uk different from other couriers?

Their core differentiators are dedicated same-day service no co-loading, extremely rapid collection times, outstanding communication, and a focus on high-value, urgent consignments with personalized attention. Skyborne.co Reviews

What if I have a regular delivery requirement for my business?

If you have regular requirements, you can complete their enquiry form, and they will set up an account with a dedicated account manager and tailored service at competitive rates.