altservices.eu FAQ

What is altservices.eu?

Altservices.eu is an online e-commerce website that specializes in selling archery equipment and related accessories, including various types of bows, arrows, sights, stabilizers, and protective gear.

Is altservices.eu a legitimate website?

Altservices.eu appears to be a technically functional website processing orders, but its legitimacy is questionable due to significant transparency issues, such as undisclosed WHOIS registrant information, lack of clear company details, and the absence of readily accessible legal policies.

What products does altservices.eu sell?

Altservices.eu sells a wide range of archery products, including recurve, compound, and traditional bows, arrows, sights, stabilizers, tabs, scopes, releases, buttons, peeps, rests, clickers, binoculars, accessories, strings, targets, cases, tools, books, clothing, and gift vouchers.

How can I contact customer support for altservices.eu?

Currently, altservices.eu states that emails are suspended. altservices.eu Trustpilot Reviews Overview

You are directed to use their “LIVE CHAT feature for instant AI responses” as the primary (and seemingly only) method for customer support.

Is email support available for altservices.eu?

No, according to a prominent notice on their homepage, email support for altservices.eu is suspended “until further notice” due to staffing issues.

Are prices on altservices.eu in USD or EUR?

All prices displayed on altservices.eu are in Euros (EUR).

Does altservices.eu offer sales or discounts?

Yes, altservices.eu has a “Sale” section, indicating that they offer discounted prices on certain products from time to time.

Where is altservices.eu based?

While the .eu domain suggests a European base, the exact physical location or country of operation for altservices.eu is not disclosed on their website or in their public WHOIS information. altservices.eu Pricing

Are there shipping costs on altservices.eu?

While products display prices, information regarding specific shipping costs, methods, or delivery times for altservices.eu is not transparently available on the homepage and is likely calculated during the checkout process.

What is the return policy for altservices.eu?

A clear and accessible return policy for altservices.eu is not prominently displayed on the homepage.

Customers would need to search for this information or discover it during checkout, which can be a point of concern.

How secure is altservices.eu for payments?

Altservices.eu likely uses HTTPS (SSL/TLS encryption) as indicated by its certificate transparency report, which secures data transmission.

However, the absence of a clear privacy policy means information on internal data handling and storage is unknown. How Does altservices.eu Work?

Does altservices.eu have an “About Us” page?

No, a visible “About Us” page providing details about the company’s history, mission, or team is not present on the altservices.eu homepage.

Can I find customer reviews for altservices.eu?

While not displayed on their homepage, prospective customers would need to search for independent reviews on platforms like Trustpilot or Reddit, which may or may not exist or reflect the current operational state.

What are the main concerns about altservices.eu?

The main concerns include limited customer support (AI-only chat, suspended emails), lack of transparency regarding company information and legal policies, and potential operational instability hinted at by their “serious injury” notice.

Does altservices.eu ship internationally?

Given its .eu domain, altservices.eu likely ships within various European countries, but specific international shipping options and associated costs are not detailed on the homepage.

What payment methods are accepted on altservices.eu?

Information on specific accepted payment methods (e.g., credit cards, PayPal) is not explicitly displayed on the altservices.eu homepage, typically appearing during the checkout process. What to Expect from altservices.eu

Is altservices.eu on social media?

Yes, altservices.eu has links to X (Twitter) and Facebook on its homepage, indicating a social media presence.

What if my order from altservices.eu is incorrect or damaged?

If your order is incorrect or damaged, you would need to rely on their AI live chat for assistance, as email support is suspended.

The process for resolving such issues may be difficult due to limited human interaction and unclear policies.

Are there alternatives to altservices.eu for archery equipment?

Yes, there are many reputable alternatives for archery equipment, such as Lancaster Archery Supply, 3Rivers Archery, Bass Pro Shops, Cabela’s, Alternative Sporting Services (UK), Bohning Archery, and Easton Archery.

Why is the WHOIS information for altservices.eu undisclosed?

The WHOIS registrant information for altservices.eu is “NOT DISCLOSED!”, which means the owner’s identity is private. Is altservices.eu Safe to Use?

While this can be for privacy reasons, it also reduces transparency and accountability for the business.