Altalang.com Reviews

Based on looking at the website, Altalang.com appears to be a legitimate and established language services company.

They offer a range of professional solutions including interpretation, translation, language proficiency testing, and language training programs.

Given their focus on facilitating communication across language and cultural barriers, and the nature of their services which are educational and professional development tools, there are no inherent aspects that would make this platform impermissible from an Islamic perspective.

In fact, learning and understanding different languages can be a means to better appreciate Allah’s creation, foster understanding between diverse peoples, and even aid in Da’wah inviting to Islam by conveying the message effectively.

Altalang.com seems to position itself as a comprehensive provider for enterprise-level language solutions, boasting over 40 years in the industry and an employee-owned structure. This suggests a commitment to quality and service.

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Their offerings cater to various sectors such as legal, healthcare, education, government, and human resources, indicating a broad scope of application for their services.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Altalang.com Review & First Look

Based on an initial review of Altalang.com, the website presents itself as a robust and long-standing provider of professional language services.

Established in 1980, their longevity in the market, spanning over four decades, immediately signals a level of reliability and experience that newer entrants might lack.

The website’s design is clean, professional, and easy to navigate, conveying a sense of trustworthiness and competence.

• Initial Impressions: The homepage prominently features their core services: interpreting, translation, language proficiency testing, and various training programs. This clear categorization helps visitors quickly identify the services relevant to their needs. The inclusion of “Employee Owned” is a unique selling proposition, suggesting a higher level of dedication and accountability from their team members, which can translate into better service quality.
• Key Messaging: Altalang.com emphasizes “Industry Leading Language Services in 100+ Languages,” aiming to unlock global opportunities through seamless cross-cultural communication. This mission aligns well with the modern globalized world, where effective communication across linguistic divides is paramount for business, legal, and healthcare sectors.
• Target Audience: The platform clearly targets businesses, government agencies, and organizations requiring high-level, professional language support. This is evident from the industries they highlight – legal, healthcare, education, government, and human resources – all of which demand precision, confidentiality, and cultural sensitivity in language services.
• Quality Assurance: A significant point of confidence is their claim of being ISO-certified ISO 9001:2015 for their Translation and Interpretation Quality Management System. This internationally recognized standard indicates adherence to rigorous quality management principles, which is crucial for accuracy and reliability in language services, especially in sensitive fields like legal and medical translation. They explicitly state “Zero Non-conformities,” implying a strong commitment to these standards.

Altalang.com Features

Altalang.com offers a comprehensive suite of features designed to meet diverse language needs.

These services are structured to cater to both individual and enterprise-level requirements, ensuring professional and accurate communication across linguistic barriers.

• Interpreting Services:
  • Qualified Interpreters: They boast a pool of qualified interpreters with experience in specialized settings such as medical and legal environments, business meetings, and conferences. This specialization is critical for ensuring accurate and contextually appropriate interpretation.
  • Flexible Delivery: Services are available on-site, over-the-phone OPI, and through video remote interpreting VRI. This flexibility allows clients to choose the most convenient and effective method based on their situation.
  • Equipment Rental: They also offer rental equipment, which is particularly useful for large conferences or events requiring simultaneous interpretation.
• Translation Services:
  • Professional Localization & Document Translation: Altalang.com provides services for professional localization and document translation, trusted by organizations operating globally. Localization goes beyond mere translation. it adapts content to the cultural and linguistic nuances of a specific target audience.
  • ISO-Certified Quality: As mentioned, their translation services are ISO-certified, ensuring fast turnaround times, high accuracy, and exceptional quality. This is a significant advantage for critical documents where precision is paramount.
  • Confidentiality: For industries like legal and healthcare, confidentiality is non-negotiable. While not explicitly detailed as a feature, it’s an implied necessity for a professional service in these sectors.
• Language Proficiency Testing Services:
  • Reliable Assessments: They offer language proficiency tests for businesses, healthcare organizations, and government agencies. These tests are designed to reliably assess language skills for various positions.
  • Online & Over-the-Phone Availability: The tests are available online and over the phone, providing convenience and accessibility for candidates globally.
  • Test Preparation Materials: Altalang.com also provides test prep materials and FAQs to help individuals prepare for their language assessments, indicating a supportive approach to their users.
• Language Training:
  • Customized Programs: Live, face-to-face online language training is provided for corporate and government clients. The key here is customization, meaning the training is tailored to the specific needs and goals of the client.
  • Experienced Trainers: Instruction is delivered by experienced professional trainers, ensuring high-quality, interactive, and guaranteed language instruction.
• Interpreter Training:
  • Career Transformation: Altalang.com offers interpreter training courses, both in-person and online, aimed at transforming language skills into a fulfilling career.
  • 40-Hour Course: They highlight a 40-hour interpreter training course that awards a certificate of qualification, a common benchmark in the industry for entry-level professionals.
• Accent Reduction:
  • Communication Barrier Breaking: These programs are specifically designed for individuals like call-center agents and medical professionals who wish to reduce foreign language accents that might impede clear communication.
  • Live & Online Options: Similar to other training, accent reduction programs are available in live face-to-face and online formats.

Altalang.com Pros & Cons

When evaluating any service, it’s essential to weigh its strengths and weaknesses.

Altalang.com, with its extensive history and broad service offerings, presents several compelling advantages, alongside a few considerations for potential users.

Pros:

• Decades of Experience: With over 40 years in the industry since 1980, Altalang.com brings a wealth of experience and established processes to the table. This long track record suggests stability, reliability, and a deep understanding of the nuances in language services.
• Comprehensive Service Portfolio: They offer a wide array of services including translation, interpretation on-site, OPI, VRI, language proficiency testing, and various training programs language, interpreter, accent reduction. This makes them a one-stop shop for diverse language needs.
• ISO Certification: The ISO 9001:2015 certification for their Translation and Interpretation Quality Management System is a strong indicator of their commitment to high quality, accuracy, and consistent service delivery. This is especially vital for critical sectors like legal and medical.
• Employee-Owned Structure: Being 100% employee-owned can lead to greater employee engagement, a stronger commitment to client satisfaction, and potentially higher quality service, as employees have a direct stake in the company’s success.
• Industry Specialization: Altalang.com has dedicated services for key industries such as legal, healthcare, education, government, and human resources. This specialization ensures that their linguists and processes are tailored to the specific terminology, regulatory requirements, and cultural sensitivities of these sectors.
• Flexibility in Service Delivery: The availability of on-site, over-the-phone, and video remote interpreting options, along with online and in-person training, provides significant flexibility for clients to choose the method that best suits their operational needs.
• Strong Client Testimonials/Partnerships: While specific named testimonials are not prevalent on the homepage, the mention of having provided services for reputable organizations like Trustpilot presumably as a client or partner lends credibility. Their long-standing client relationships also speak volumes.
• Focus on Communication Beyond Words: Their tagline “going beyond words®” suggests a deeper understanding of cross-cultural communication, implying they consider cultural nuances in their services, which is crucial for effective global interaction.

Cons:

• Pricing Transparency: The website does not offer immediate pricing information or a clear pricing structure. Users need to contact them for a free quote, which can be a barrier for those seeking quick comparisons or ballpark figures for budgeting purposes. This is common in B2B service models but can be an initial hurdle.
• Limited Public Reviews on their site: While they mention being trusted by thousands of organizations, direct, accessible client reviews or case studies on their homepage are limited. More visible testimonials or detailed case studies could further build trust for new visitors.
• General Information Focus: The website provides a good overview of services but less on the specifics of their linguist vetting process, interpreter qualifications beyond “qualified”, or the exact methodologies used for quality control beyond the ISO certification. More granular detail could enhance confidence.
• No Self-Service Portal for Small Requests: For smaller, ad-hoc translation or interpreting needs, the enterprise-level focus might mean less agility or immediate support compared to platforms designed for individual users or smaller businesses that offer instant quotes or direct online ordering.
• Geographic Focus Ambiguity: While they mention serving clients globally, the focus on US-based contact numbers and time zones ET might suggest a primary orientation towards the North American market, even if services are delivered globally.

Altalang.com Pricing

Altalang.com operates on a customized quote model, rather than displaying fixed prices or tiered subscription plans directly on their website.

This approach is typical for professional B2B language service providers, as the cost of services can vary significantly based on numerous factors.

• Customized Quotes: To obtain pricing for any of their services – be it interpretation, translation, language testing, or training – potential clients are required to “Contact Us” or “Get a Free Quote” through a dedicated form or by calling their business hours phone number 800.895.8210.
• Factors Influencing Cost: The cost of language services generally depends on:
  • Type of Service: Translation, interpretation, testing, and training each have different cost structures.
  • Language Pair: Common language pairs e.g., English to Spanish might be less expensive than rare or specialized language pairs.
  • Volume/Duration: For translation, cost is often calculated per word. For interpreting, it’s typically per hour or per day. Training costs might be per participant or per course.
  • Complexity/Specialization: Technical, legal, or medical translations and interpretations that require specialized subject matter expertise command higher rates due to the need for highly qualified linguists.
  • Urgency/Turnaround Time: Expedited services usually incur higher fees.
  • Delivery Method: On-site interpreting might have travel costs associated, while OPI/VRI might have connection fees.
  • Additional Services: Localization, DTP desktop publishing, or equipment rental will add to the overall cost.
• Why No Public Pricing: The absence of transparent pricing is common in this industry for several reasons:
  • Service Customization: Each client’s needs are unique, making a one-size-fits-all pricing model impractical.
  • Competitive Secrecy: Service providers often prefer not to publicly disclose rates to maintain competitive flexibility.
  • Value-Based Pricing: Rather than commodity pricing, Altalang.com likely bases its quotes on the value provided, quality assurance ISO certification, and the expertise of their linguists.
• Getting a Quote: To get an accurate estimate, clients should be prepared to provide details such as:
  • The specific service required e.g., medical document translation, legal deposition interpreting.
  • The source and target languages.
  • The volume of work e.g., word count for translation, estimated hours for interpreting.
  • The desired timeline.
  • Any specific industry requirements or technical complexity.

While the lack of upfront pricing requires an extra step, it’s a standard practice for high-quality, customized language solutions tailored for enterprise clients.

Altalang.com Alternatives

For individuals or organizations seeking language services, several reputable alternatives to Altalang.com exist, each with its own strengths and specializations.

The best alternative often depends on specific needs, budget, and the scale of the project.

• For Enterprise-Level, High-Volume, or Specialized Services:

  • Lionbridge: One of the largest global language service providers, offering a vast array of services including translation, localization, interpretation, and content transformation. They handle massive volumes and complex projects for Fortune 500 companies.
  • TransPerfect: Another industry giant, known for its comprehensive suite of language and business solutions, including legal support, life sciences, and global marketing. They offer robust technology platforms for project management.
  • LanguageLine Solutions: Primarily focused on interpretation services OPI, VRI, on-site for healthcare, legal, and government sectors. They are known for their rapid connection times and large network of interpreters.
  • RWS: A leading provider of translation, intellectual property, and language services, with a strong focus on technical and patent translation, as well as life sciences.

• For General Business & Professional Needs Mid-Market:

  • Gengo/One Hour Translation Acquired by SeproTec: These platforms often offer more accessible online portals for quicker turnaround on standard document translations, with a network of freelance translators. Suitable for less complex business documents.
  • The Translation Company: Offers professional translation services across various industries, often with competitive pricing for business documents and websites.
  • Universal Translation Services: Provides certified translation for legal and business documents, often with faster turnaround times for standard requests.

• For Freelance Marketplace/Budget-Conscious Options:

  • ProZ.com / TranslatorsCafe.com: These are professional platforms where clients can post projects and connect directly with freelance translators and interpreters. Offers a wide range of expertise and competitive pricing, but requires more direct project management from the client.
  • Upwork / Fiverr with caution: Large freelance marketplaces where you can find individual translators. While potentially cost-effective, quality can vary significantly, and vetting is entirely the client’s responsibility. For critical business or legal documents, it’s generally advisable to use specialized agencies.

• For Language Learning & Personal Development:

  • Rosetta Stone / Babbel / Duolingo: Excellent for personal language acquisition, offering structured courses and interactive lessons. These are learning tools, not professional service providers.
  • italki / Preply: Platforms to find and hire individual language tutors for personalized lessons, offering direct interaction with native speakers for skill improvement.

Considerations when choosing an alternative:

• Project Scope & Complexity: For highly specialized, large-scale, or critical projects e.g., medical device manuals, legal contracts, established agencies with ISO certifications and industry expertise like Altalang.com or its larger counterparts are generally preferred.
• Budget: Freelance marketplaces or smaller agencies might offer lower rates, but this can sometimes come at the cost of integrated quality assurance, project management, or specialized expertise.
• Turnaround Time: Some platforms specialize in rapid delivery for standard documents, while complex projects naturally require more time.
• Technology Integration: Larger providers often offer API integrations, translation memory TM, and terminology management TM tools for consistent and efficient handling of ongoing projects.

Ultimately, Altalang.com’s strength lies in its long-standing reputation, ISO-certified quality, and focus on professional, enterprise-level solutions across key industries.

Alternatives should be evaluated based on how well they match these specific criteria or offer different benefits e.g., lower cost, faster access for simple tasks depending on the user’s priority.

Altalang.com vs. Competitors

When comparing Altalang.com to its competitors, it’s important to segment the market and understand where Altalang.com truly shines and where other providers might have an edge.

The language services industry is vast, ranging from individual freelancers to multi-billion dollar global enterprises.

Altalang.com’s Core Strengths in Comparison:

• Longevity and Experience: With over 40 years in the business, Altalang.com boasts a significant history that many newer or smaller competitors cannot match. This deep experience translates into refined processes, established networks of linguists, and a profound understanding of industry-specific needs.
• Employee Ownership: This is a key differentiator. Unlike many large corporate language service providers LSPs or venture-backed startups, Altalang.com being 100% employee-owned suggests a higher level of dedication and commitment from its workforce. This can lead to superior customer service, more motivated linguists, and a stronger focus on long-term client relationships over short-term profits.
• ISO Certification ISO 9001:2015: While many large LSPs also hold ISO certifications, Altalang.com prominently highlights its “Zero Non-conformities” regarding its Translation and Interpretation Quality Management System. This implies a rigorous adherence to quality standards, putting them on par with, or even exceeding, some competitors in terms of demonstrated quality control.
• Comprehensive Service Suite: Altalang.com offers a robust set of services—interpretation multiple modes, translation localization, language proficiency testing, and a variety of training programs. This full-service approach rivals larger LSPs that often provide similar integrated solutions.
• Industry Specialization: Their dedicated focus on legal, healthcare, education, government, and HR sectors ensures that they employ linguists with specific domain expertise and understand the unique requirements and sensitivities of these industries. This is a strength compared to generalist LSPs or freelance platforms.

How Altalang.com Compares to Major Competitors e.g., Lionbridge, TransPerfect, LanguageLine Solutions:

• Scale and Global Footprint: Giants like Lionbridge and TransPerfect often operate on a much larger global scale, with offices and resources spread across more continents. They might have a larger pool of linguists and the capacity to handle even more massive, multinational projects simultaneously. Altalang.com, while serving global clients, appears to have a more concentrated operational base.
• Technology Stack: The industry leaders often invest heavily in proprietary AI-powered translation tools, advanced translation memory TM systems, terminology management TMG platforms, and API integrations that can streamline large-scale localization projects. While Altalang.com uses technology, the depth of their proprietary tech stack isn’t as explicitly detailed as some of the top-tier competitors.
• Brand Recognition: Lionbridge and TransPerfect have higher global brand recognition due to their sheer size and marketing budgets. Altalang.com, while well-established, might be less universally known outside specific industry circles.
• Pricing: Larger LSPs, due to their scale, might sometimes offer more competitive per-word rates for high-volume, general content translation. However, for specialized or highly nuanced content, Altalang.com’s focused expertise and employee-owned model could provide better value in terms of quality and accuracy, potentially offsetting any minor price differences.

How Altalang.com Compares to Smaller Agencies or Freelance Platforms:

• Quality Assurance: Altalang.com’s ISO certification and established processes provide a level of quality assurance and consistency that is difficult for smaller agencies or individual freelancers to replicate. Freelance platforms, in particular, require significant client vetting and project management.
• Reliability and Redundancy: A company like Altalang.com has the infrastructure to handle large projects, manage multiple linguists, and provide backup solutions, ensuring project continuity and timely delivery—something a single freelancer cannot guarantee.
• Scope of Services: Smaller agencies might specialize in one or two areas e.g., document translation only, whereas Altalang.com offers a comprehensive suite, including interpreting, testing, and training.
• Cost: While Altalang.com won’t be the cheapest option nor should high-quality professional language services be, it likely offers a better balance of cost and quality compared to very low-cost alternatives that might compromise accuracy or cultural nuance.

In essence, Altalang.com occupies a strong position as a highly reliable, quality-focused, and experienced provider for professional and enterprise-level language solutions.

How to Cancel Altalang.com Subscription / Services

Based on the information available on Altalang.com’s website, there isn’t a direct “subscription” model in the typical sense for their primary services like translation, interpretation, or language testing.

These are generally project-based or contract-based services.

However, their language training and interpreter training programs might operate on a course enrollment basis, which would involve a specific payment for a defined period.

For Project-Based Services Translation, Interpretation, Testing:

Since these services are typically initiated via a “Get a Free Quote” process and then proceed based on a specific agreement or contract, cancellation would generally follow the terms outlined in that agreement.

1. Review Your Agreement/Contract: The very first step is to refer to the service agreement, proposal, or contract you signed with Altalang.com. This document will contain the specific terms and conditions regarding project cancellation, termination clauses, refund policies, and any associated fees.
2. Contact Your Account Manager: If you have an assigned account manager or project coordinator at Altalang.com, reach out to them directly. This is the most efficient way to discuss your intent to cancel, understand the implications, and initiate the formal process.
3. Formal Written Notice: It is highly recommended to provide written notice of your cancellation request. This creates a clear record of your communication. An email to your account manager or their general contact email if specified in your agreement would be appropriate.
4. Discuss Any Outstanding Work/Fees: Depending on the stage of the project, you might be liable for work already completed or for cancellation fees as stipulated in your contract. Be prepared to discuss and settle these aspects. For example, if a translation project is 50% complete, you might be billed for that portion.
5. Confirmation of Cancellation: Ensure you receive a written confirmation from Altalang.com that your service has been canceled and that all financial obligations have been clarified or settled.

For Training Programs Language Training, Interpreter Training, Accent Reduction:

For training courses, the cancellation policy would likely be specific to the enrollment terms for that particular program.

1. Check Course Enrollment Terms: Before enrolling, or immediately upon deciding to cancel, review the terms and conditions provided during the registration process for the specific training course. This will outline refund eligibility, deadlines for cancellation, and any non-refundable deposits or fees.
2. Contact Training Department/Admissions: Reach out to the dedicated contact point for their training programs. This information should be available on the training section of their website or in your enrollment confirmation email.
3. Provide Notice: Inform them of your decision to withdraw from the course. Again, written notice email is advisable.
4. Understand Refund Policy: Training programs often have tiered refund policies e.g., full refund if canceled X days before the start, partial refund if canceled Y days before, no refund after the course begins.
5. Receive Confirmation: Get a confirmation of your withdrawal and any applicable refund or outstanding balance.

General Advice for All Cancellations:

• Act Promptly: The sooner you initiate the cancellation, the better, as it may minimize potential fees or obligations.
• Be Clear and Concise: Clearly state your intention to cancel the specific service or enrollment.
• Keep Records: Save all communication emails, dates of calls, names of contacts related to your cancellation request.

Since Altalang.com’s website does not provide a self-service portal for cancellations, direct communication with their team is the standard and most effective method.

Their customer service number 888 302-4455 during business hours 9 AM to 6:00 PM ET would be the primary point of contact for initial inquiries.

How to Cancel Altalang.com Free Trial

Based on the publicly available information on Altalang.com’s website, there is no mention of a “free trial” for their services in the typical sense e.g., a limited-time free access to a platform or a specific service offering. Their approach to engaging new clients for their professional language services interpretation, translation, testing, and training is primarily through offering a “Free Quote.”

Therefore, the concept of “canceling a free trial” as one might with a software subscription or a consumer service does not directly apply to Altalang.com based on their current website presentation.

• “Free Quote” Process: When Altalang.com refers to “Get a Free Quote” or “Free Estimate,” it means they will provide you with a cost estimate for your specific language service needs without any obligation or charge for the quote itself. This is a standard business practice for custom service providers.
• No Service Activation Without Agreement: Unlike a free trial that automatically rolls into a paid subscription unless canceled, obtaining a free quote from Altalang.com does not automatically activate any services or incur any charges. Services only commence once a formal agreement, contract, or purchase order is mutually accepted and signed.
• No Credit Card on File for “Trial”: Since there’s no free trial requiring payment information upfront, there’s no need to cancel a payment method or prevent automatic billing.

What to do if you’ve requested a “Free Quote” and no longer need it:

If you have filled out their “Get a Free Estimate” form or spoken to them for a quote, and you decide not to proceed, there is generally nothing specific you need to “cancel.”

1. No Action Required Usually: If you simply received a quote and haven’t signed any agreement or committed to services, you typically don’t need to do anything. The quote is just an offer, and if you don’t accept it, the engagement ends there.
2. Optional: Inform Them: As a professional courtesy, if they have invested significant time in preparing a detailed proposal for a complex project, you might consider sending a brief email to your contact person if one was assigned to politely inform them that you will not be moving forward with the services at this time. This helps them close their internal records and avoids follow-up calls. This is not a “cancellation” but rather a notification of non-proceeding.

In summary, because Altalang.com does not appear to offer a traditional “free trial” that auto-converts to a paid service, there isn’t a specific cancellation process for such a trial.

Their engagement model starts with a no-obligation quote, which only progresses to a paid service upon mutual agreement.

Altalang.com Trust and Reliability

Altalang.com appears to be a highly trustworthy and reliable provider of language services, built on several pillars that instill confidence in potential clients.

1. Longevity and Experience 40+ Years: Operating since 1980, Altalang.com’s four decades in the industry is a significant indicator of stability and expertise. Companies that endure for such a long period typically do so by providing consistent quality, adapting to market changes, and building strong client relationships. This long history suggests a deep understanding of the language services market and established best practices.

2. ISO Certification ISO 9001:2015: This is perhaps the strongest objective measure of their reliability. ISO 9001:2015 is an internationally recognized standard for quality management systems.

   • Meaning of Certification: It means that Altalang.com has implemented a robust quality management system for its translation and interpretation services, subject to regular external audits. This system covers processes for quality control, customer satisfaction, continuous improvement, and risk management.
   • “Zero Non-conformities”: Their explicit claim of “Zero Non-conformities” in their audits is a bold statement, suggesting an exceptionally high level of adherence to these stringent quality standards. This is critical for services where accuracy is paramount, such as legal or medical translation.

3. Employee Ownership: The fact that Altalang.com is 100% employee-owned is a powerful trust signal.

   • Increased Commitment: Employee-owned companies often exhibit higher levels of employee engagement, motivation, and dedication to customer service. When employees have a direct stake in the company’s success, they are typically more invested in delivering high-quality work and ensuring client satisfaction.
   • Long-Term Vision: This structure often fosters a long-term strategic vision focused on sustainable growth and client retention, rather than short-term profit maximization often seen in publicly traded or venture-backed companies.

4. Specialization in Sensitive Industries: Their focus on legal, healthcare, government, and human resources industries implies they handle highly sensitive and critical information.

   • Expertise and Confidentiality: To operate effectively in these sectors, they must have rigorous protocols for data security, confidentiality, and linguist vetting. While not explicitly detailed on the homepage, these are implicit requirements for success in such fields. Their provision of services to “thousands of organizations doing business globally” in these sectors further reinforces their trustworthiness.

5. Professional Website and Information: The website itself is professional, well-organized, and transparent about their services and their unique selling propositions like employee ownership and ISO certification. This professional presentation adds to their credibility.

6. “Trusted by thousands of organizations”: While a general statement, this indicates a broad client base and implies satisfaction across many different entities.

In summary: Altalang.com projects a strong image of reliability and trustworthiness. Their extensive history, rigorous ISO certification, unique employee-owned structure, and focus on demanding industries collectively suggest a company deeply committed to quality, accuracy, and client satisfaction. For organizations seeking dependable, professional language services, Altalang.com presents itself as a very credible option.

Frequently Asked Questions

What is Altalang.com?

Based on looking at the website, Altalang.com is a language services company established in 1980, offering professional interpretation, translation, language proficiency testing, and various language training programs.

They specialize in enterprise-level solutions for industries like legal, healthcare, education, government, and human resources.

Is Altalang.com a legitimate company?

Yes, based on the website, Altalang.com appears to be a legitimate and well-established company with over 40 years of experience in the language services industry.

They are ISO 9001:2015 certified, indicating adherence to international quality standards.

What services does Altalang.com offer?

Altalang.com offers a comprehensive suite of language solutions, including professional interpretation on-site, OPI, VRI, document translation and localization, language proficiency testing, customized language training, interpreter training, and accent reduction programs.

How long has Altalang.com been in business?

Altalang.com has been providing language services since 1980, giving them over 40 years of experience in the industry.

Is Altalang.com ISO certified?

Yes, Altalang.com is ISO 9001:2015 certified for its Translation and Interpretation Quality Management System, and they highlight “Zero Non-conformities” in their quality reviews.

What industries does Altalang.com serve?

Altalang.com provides professional language services across various industries, including legal, healthcare, education, government, and human resources.

Does Altalang.com offer services in multiple languages?

Yes, Altalang.com claims to provide industry-leading language services in over 100 languages.

How do I get a quote from Altalang.com?

You can get a free quote from Altalang.com by filling out the “Contact Us” or “Get a Free Quote” form on their website, or by calling their business hours phone number.

Does Altalang.com offer video remote interpreting VRI?

Yes, Altalang.com provides video remote interpreting VRI services in addition to on-site and over-the-phone OPI interpreting.

Can Altalang.com provide certified document translation?

While the website mentions “professional localization and document translation services,” their ISO certification strongly implies that they adhere to standards that would allow for certified translations, especially given their work in legal and government sectors where certification is often required.

You would need to confirm specific certification requirements with them.

What type of language training does Altalang.com provide?

Altalang.com offers live face-to-face online language training for corporate and government clients, which is customized, interactive, and delivered by experienced professional trainers.

Does Altalang.com offer interpreter training?

Yes, Altalang.com provides interpreter training courses, available both in-person and online, including a 40-hour course that awards a certificate for qualification.

What is unique about Altalang.com’s ownership structure?

Altalang.com states that it is 100% employee-owned, which they highlight as a unique factor that translates into added value and exceptional service for clients.

How does Altalang.com ensure quality in its services?

Altalang.com ensures quality through its ISO 9001:2015 certification for its quality management system, its employee-owned structure which fosters commitment, and its long-standing experience in the industry.

Does Altalang.com provide language proficiency testing for businesses?

Yes, Altalang.com offers reliable language proficiency tests for businesses, healthcare organizations, and government agencies, available online and over the phone.

Can I prepare for a language test with Altalang.com?

Yes, Altalang.com offers test prep materials and FAQs on its website to help individuals prepare for their language proficiency tests.

How do I contact Altalang.com customer support?

You can contact Altalang.com by filling out their online contact form or by calling them during business hours 9 AM to 6:00 PM ET at 800.895.8210 or 888 302-4455.

Are there any public reviews of Altalang.com?

The website mentions being “Trusted by thousands of organizations” and lists Trustpilot as a company they’re “Proud To Have Provided Services For,” implying positive external feedback.

However, specific direct client reviews are not extensively featured on their main page.

Does Altalang.com offer accent reduction training?

Yes, Altalang.com provides accent reduction programs designed for individuals like call-center agents and medical professionals, available in live face-to-face and online formats.

How do I cancel a service with Altalang.com?

Since Altalang.com operates on a project or contract basis, cancellation would typically involve reviewing your specific service agreement or contract.

You would then need to contact your assigned account manager or their customer service team directly to discuss and initiate the cancellation process, adhering to any terms outlined in your agreement.

There isn’t a direct “cancel subscription” button as it’s not a recurring subscription service.