Based on checking the website, Allotelecommande.com appears to be an online retailer specializing in remote controls and automation solutions, primarily for gates, garage doors, and even some TV and air conditioning units.

The site emphasizes providing a wide range of brands, competitive pricing, and efficient delivery services for both individual consumers and professionals.

From what I gather, it aims to be a go-to source for replacement remotes and related accessories.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Allotelecommande.com Review & First Look

When you first land on Allotelecommande.com, the immediate impression is one of a focused e-commerce platform.

It’s clearly designed for those in need of specific remote control solutions.

The site highlights its commitment to a wide selection and competitive pricing, aiming to be a central hub for various automation needs.

They state they partner with major brands and offer products up to 50% cheaper than competitors, which is a bold claim worth investigating.

Key Offerings at a Glance:
- Gate and Garage Door Remotes: This is their core focus, with a vast array of brands.
- Automation Accessories: This includes receivers, photocells, motors for rolling shutters, and even specific oils for gate systems.
- TV and Air Conditioner Remotes: A smaller but present category, expanding their reach beyond gates.
- Batteries: Essential for all remote controls.
Initial Impression: The site is in French, which immediately positions it for a Francophone audience. Navigation seems straightforward, with categories and a search bar to help users find what they need. They also mention a blog for user guides and information, which is a nice touch for customer support.

Allotelecommande.com Pros & Cons

Let’s break down the advantages and disadvantages of using Allotelecommande.com based on the information provided on their homepage.

Every service has its strengths and weaknesses, and understanding them helps in making an informed decision.

Pros

Extensive Product Range: They boast a large selection of remote controls, receivers, and motors from numerous major brands like Came, Cardin, BFT, Nice, and Hormann. This breadth of choice is crucial when replacing a specific, often proprietary, remote.
- They claim to offer “a wide range of remote controls, gate receivers and receiver kits to meet all your needs.”
- List of brands: Albano, Came, Cardin, BFT, Jane, Doitrand, Nice, Hormann, Sommer, Chamberlain, plus less known but performant brands.
Competitive Pricing: The website explicitly states, “Access to the biggest brands of gate and garage remote controls is ensured by AlloTélécommande, at prices up to 50% cheaper than anywhere else.” This could represent significant savings for customers.
- For example, CAME TOP 432NA is listed at €14.48, and NICE FLO 2R-S at €14.53, indicating competitive pricing for popular models.
Guaranteed Stock and Fast Delivery: Allotelecommande.com emphasizes that all products listed are in stock and promise “record time” delivery throughout France, utilizing services like UPS, FedEx, and La Poste Colissimo. This is a big plus for urgent replacements.
- “All products offered on the site are available in stock.”
- “We commit to delivering wherever you are, in record time.”
- “Our shipments are 100% guaranteed and delivered everywhere in France.”
Secure Purchases: They highlight that “All purchases made on our site are 100% secure.” This is fundamental for building trust in an online transaction.
Professional Customer Service: A dedicated service for professionals is available via phone or email from Monday to Friday, suggesting a commitment to supporting business clients with their specific needs.
Product Information and Guides: They update product sheets regularly with changes from manufacturers and include programming guides with purchases, making it easier for users to set up their new remotes.
- “We constantly update our product sheets to inform our clients of model changes or references… to provide you, always, a model compatible with your current remote control, with obviously its programming guide.”
Warranty: They offer a one-year warranty included with products, and “a two-year warranty for certain models of remote controls and receivers,” providing peace of mind.

Cons

Geographic Focus: The website explicitly mentions delivery “everywhere in France,” which suggests a primary or exclusive focus on the French market. This might be a limitation for international customers.
Language Barrier: The site is entirely in French. While this is fine for its target audience, it presents a barrier for non-French speakers.
Trustpilot Integration: While they mention “Trustpilot” at the bottom, there isn’t an embedded widget or direct link that clearly shows their rating, which could make it harder for new users to quickly verify their reputation.
Claim Verification: The “up to 50% cheaper” claim is significant, but without direct price comparisons to competitors on the site, customers would need to do their own due diligence to verify this.

Allotelecommande.com Alternatives

When seeking remote controls and automation solutions, it’s always wise to explore alternatives to ensure you’re getting the best value and service.

While Allotelecommande.com focuses on the French market and specific types of remotes, other platforms offer similar or broader product ranges, sometimes with different geographical focuses or specialties.

Specialized E-commerce Sites:
- Telecommande-Express.com France: Another prominent French online retailer specializing in gate and garage door remotes. They often have a wide selection and focus on quick delivery within France.
- Habitat-Automatisme.com France: Offers a broader range of home automation products, including gate motors, access control, and remote controls. Might be a good alternative if you need more than just a remote.
Generalist E-commerce Platforms:
- Amazon Europe/Global: While not specialized, Amazon’s marketplace has a vast array of remote controls for various purposes, including universal remotes and specific brand replacements. You’ll find multiple sellers, competitive pricing, and robust return policies.
  - Pros: Huge selection, competitive pricing, reliable shipping, customer reviews.
  - Cons: Can be overwhelming, need to verify seller credibility, authenticity concerns for some specialized items.
- eBay Europe/Global: Similar to Amazon, eBay hosts many sellers offering new and used remote controls. It can be a good source for older or harder-to-find models.
  - Pros: Wide variety, potential for good deals, ability to find rare items.
  - Cons: Quality varies by seller, buyer protection can differ, shipping times can be unpredictable.
Direct from Manufacturers/Authorized Dealers:
- For major brands like CAME, NICE, BFT, Hormann, purchasing directly from their official websites or through authorized dealers ensures authenticity and direct manufacturer support/warranty.
- Pros: Guaranteed authenticity, full manufacturer warranty, expert support.
- Cons: Often higher prices, limited selection to their own brand, might not offer universal remotes.
Local Hardware Stores/Specialty Shops:
- For immediate needs, local hardware stores or shops specializing in gates and garage doors might carry common replacement remotes or be able to order them.
- Pros: Immediate availability, in-person assistance, ability to test compatibility on the spot.
- Cons: Limited stock, potentially higher prices, less variety than online.

When considering alternatives, always compare:

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Price: Not just the unit price, but also shipping costs and any potential taxes.
Compatibility: Ensure the alternative product is genuinely compatible with your existing system.
Shipping Time & Cost: Especially critical if you need the remote urgently.
Return Policy & Warranty: Essential for peace of mind.
Customer Support: The ease of getting help if something goes wrong.

How to Order from Allotelecommande.com

Based on the information on their homepage, the process for ordering from Allotelecommande.com seems designed for simplicity and efficiency.

While specific step-by-step visuals aren’t provided, the text outlines the key actions and guarantees.

Browse or Search for Your Product:
- You can navigate through their product categories e.g., “Télécommandes,” “Motorisations de Portails,” “Accessoires,” “Piles”.
- Alternatively, if you know the exact reference number of your current remote or the model you need, you can use their search engine. The site states, “You can navigate by category or directly enter the product reference in our search engine to find the model you are looking for.”
Verify Compatibility Crucial Step:
- Given the nature of remote controls, ensuring compatibility is paramount. Their site mentions they “constantly update our product sheets to inform our clients of changes… to provide you, always, a model compatible with your current remote control.” This implies detailed product descriptions should guide you.
- Look for information on:
  - Frequency: Remotes operate on specific frequencies e.g., 433 MHz, 868 MHz.
  - Coding Type: Fixed code, rolling code, dip switches.
  - Brand and Model Number: Match these precisely.
  - Compatibility List: Some product pages might list compatible gate/garage systems.
Add to Cart: Once you’ve identified the correct product and confirmed its compatibility, click the “Ajouter au panier” Add to cart button.
Review Your Cart: Before proceeding to checkout, review the items in your shopping cart, ensure quantities are correct, and check for any additional items you might need like batteries.
Proceed to Checkout: Click on the checkout button. This is where you’ll typically enter your shipping and billing information.
Enter Shipping Information:
- Provide your delivery address in France. They emphasize delivery “wherever you are, in record time” and use carriers like UPS, FedEx, or La Poste Colissimo.
Select Payment Method:
- The site states, “The totality of purchases made on our site is 100 % secured.” While specific payment methods credit card, PayPal, etc. aren’t detailed on the homepage text provided, this security assurance is critical.
Confirm Order: Review all details one last time – products, quantities, shipping address, and payment information – then confirm your order.
Receive Confirmation: You should receive an order confirmation via email. This will include your order number, details, and potentially tracking information once shipped.

Important Notes for Ordering:

Language: The entire site is in French. If you are not fluent, consider using a browser translation tool.
Professional Service: If you are a professional, remember they offer a dedicated service via phone or email from Monday to Friday. This could be beneficial for bulk orders or complex inquiries.
Programming Guides: They promise to include a programming guide with your remote control, which is essential for setting it up with your gate or garage system.

Allotelecommande.com Pricing

Allotelecommande.com positions itself as a cost-effective solution for remote controls and automation parts.

Based on the claims and examples on their homepage, their pricing strategy revolves around offering competitive rates, sometimes significantly lower than market averages, coupled with transparency on stock availability.

General Pricing Claim:
- The most striking claim is that they offer prices “up to 50% cheaper than anywhere else” for “the biggest brands of gate and garage remote controls.” This is a bold statement aimed at attracting price-sensitive buyers.
- It’s important for consumers to verify this claim by comparing their prices against those of other retailers or manufacturer direct sales.
Example Product Pricing:
- CAME TOP 432NA: €14.48
- CAME TOP 432EE: €14.48
- Doitrand TS2DE v.1: €23.99
- NICE FLO 2R-S rolling-code FLO2RS: €14.53
- NICE Flo2: €15.45
- AVIDSEN 104257: €16.11
- These examples of “Best Sellers” indicate that many popular, entry-level remote controls are priced in the €14-€24 range. This is generally considered affordable for brand-new, original remote controls.
Accessory Pricing Examples:
- PHOTOCELLULES CAME DIR10: €32.01
- Coque de remplacement CAME 119RIR395 pour TOP-432EV: €5.20 Replacement shells are very cost-effective
- BFT jeu de cellules DESME A15: €47.99
- HUILE HP FAAC BIDON 1L Réf : 714017: €29.39
- These prices for accessories seem reasonable, with replacement parts like shells being particularly budget-friendly options compared to buying a whole new remote.
Factors Influencing Price:
- Brand: Prices will naturally vary between different manufacturers.
- Complexity/Technology: Rolling code remotes, or those with more advanced features, might be slightly more expensive than basic fixed-code ones.
- Type of Product: A full motorization kit will obviously cost significantly more than a single remote or a battery.
Shipping Costs: While the homepage promises quick delivery, it doesn’t explicitly state whether shipping is free or if there’s a flat fee. This is a crucial element of the “total price” and something a customer would need to check during the checkout process.
Value Proposition: Allotelecommande.com’s pricing strategy seems to hinge on offering significant savings on genuine branded products, making them an attractive option for those looking to replace or upgrade their remote control systems without breaking the bank. The inclusion of programming guides and warranties also adds perceived value to their offerings.

Customer Support and Experience with Allotelecommande.com

A positive customer experience is paramount for any online retailer, and Allotelecommande.com seems to place importance on providing support, particularly for its professional clients.

While specific reviews are not provided in the homepage text, their stated commitments paint a picture of their intended service level.

Dedicated Professional Service:
- “As a professional, access to flawless equipment is a necessity… Thus, we have set up a service dedicated to professionals, accessible by phone or email, Monday to Friday.”
- This indicates a focused approach to B2B clients, acknowledging their need for reliable equipment and potentially faster issue resolution. This segment of customers often has higher expectations for support due to business continuity needs.
General Assistance:
- “We remain at your disposal to provide you with free assistance and to answer all your questions.” This suggests that even individual customers can expect support for queries regarding product selection, compatibility, or order status.
- The inclusion of programming guides with purchases, and constant updates to product sheets, reduces the need for basic support inquiries by empowering the customer with information.
Blog for Self-Service: Sparkhome.co.uk Reviews
- The presence of a “Derniers articles du blog” Latest blog articles section, with titles like “C’est quoi une antenne ?” What is an antenna? and “Comprendre les différents types d’envois” Understanding the different types of shipments, indicates a commitment to providing self-help resources. This is a smart strategy to reduce support load and empower customers.
Warranty Commitments:
- “We provide a one-year warranty for products with their programming guide included.”
- “We provide a two-year warranty for certain models of remote controls and receivers.”
- These warranty statements are crucial for building trust and demonstrate a commitment to product quality. Knowing that there’s a safety net in case of defects significantly enhances the customer experience.
Shipping Guarantees:
- “Our shipments are 100% guaranteed and delivered everywhere in France.” This commitment to secure and reliable delivery directly impacts customer satisfaction. Delays or lost packages are major pain points in online shopping, so this guarantee is a strong positive.
Security:
- “The totality of purchases effected on our site is 100 % secured.” Secure transactions are foundational to a good online customer experience.
Overall Impression of Support:

Based on the homepage, Allotelecommande.com aims to provide a reliable and supportive customer experience.

Their focus on pre-sales information detailed product sheets, programming guides, after-sales assurances warranties, and dedicated professional support suggests they understand the importance of comprehensive customer service.

The blog further enhances self-service capabilities, which is a modern approach to support.

While actual customer reviews like those on Trustpilot, which they mention but don’t link directly to would provide concrete evidence, their stated commitments are a good starting point.

How to Program a Remote from Allotelecommande.com

Programming a new remote control purchased from Allotelecommande.com is a crucial step to get your gate or garage door working again.

The good news is that the website specifically mentions that they provide programming guides, which is an invaluable resource. Teutoniccars.co.uk Reviews

While the exact steps vary significantly by remote brand and model, here’s a general approach and what to expect:

Locate the Programming Guide:
- Allotelecommande.com states: “…to provide you, always, a model compatible with your current remote control, with obviously its programming guide for easy use…” This means the guide should be included in the package with your new remote.
- If for some reason it’s not, check the product page on Allotelecommande.com. Many retailers provide downloadable PDFs of manuals.
- As a last resort, search online for the specific model number of your remote e.g., “CAME TOP 432EE programming manual” and the brand of your gate/garage motor.
Understand Your System:
- Before you start, identify the brand and model of your gate or garage door motor/receiver. This is critical because some remotes are programmed directly to the motor’s receiver unit, while others might be “cloned” from an existing, working remote.
- Key terms to know:
  - Receiver: The component connected to your motor that receives signals from the remote.
  - Fixed Code: Older remotes often have internal DIP switches small physical switches that need to be matched.
  - Rolling Code Code Hopping: More modern and secure remotes where the code changes with each use. These usually require interaction with the receiver unit.
  - Master Remote: An existing, working remote often used to program a new remote for rolling code systems.
Common Programming Methods Refer to your guide!:
- Method 1: Learning from the Receiver Unit Most Common for Rolling Code
  1. Access the Receiver: Locate the control board of your gate/garage motor. There will typically be a “Learn,” “Prog,” or “Memo” button.
  2. Activate Learn Mode: Press and hold this button briefly often for 1-3 seconds. An LED light on the receiver will usually illuminate or flash, indicating it’s in learning mode.
  3. Press New Remote Button: Within a few seconds, press the button on your new Allotelecommande.com remote that you wish to assign to open/close the gate. Press it once or twice as instructed.
  4. Confirm: The LED on the receiver might change its flashing pattern or turn off, signaling successful pairing.
  5. Test: Wait a few seconds, then test the new remote.
  - Example brands: NICE, FAAC, BFT often use this method.
- Method 2: Cloning from an Existing Remote Often for Fixed Code or Specific Rolling Code
  1. Preparation: Hold the new remote and your existing, working remote very close together, often back-to-back or side-by-side.
  2. Enter Learning Mode New Remote: On the new remote, you might need to press a combination of buttons e.g., button 1 and 2 simultaneously or a hidden button to put it into learning mode.
  3. Transmit Code Old Remote: Press and hold the button on your old, working remote that you want to copy.
  4. Receive Code New Remote: While holding the old remote’s button, press the corresponding button on the new remote. The LED on the new remote will usually flash rapidly or change color to confirm the code has been learned.
  - Example brands: Some CAME remotes like TOP series can be cloned this way.
- Method 3: DIP Switch Matching Older Remotes
  1. Open Remotes/Receiver: Both your old remote if you have one and the new remote, or the receiver unit, will have a series of small switches DIP switches inside.
  2. Match Settings: Carefully match the ON/OFF positions of the DIP switches on your new remote to those on your old remote or the receiver unit.
  - Example brands: Some older AVIDSEN, BFT, or other basic remotes.

Troubleshooting Tips:

Battery Check: Ensure the new remote has a fresh battery. Allotelecommande.com sells piles batteries, so it’s a good idea to get one if needed.
Proximity: Ensure you are very close to the receiver unit when programming, especially in areas with radio interference.
Time Limits: Many receivers have a short “learning window” e.g., 10-30 seconds. If you don’t complete the steps in time, the receiver will exit learning mode, and you’ll need to restart.
Resetting: Some remotes or receivers can be reset to factory defaults, which can help if you’re having trouble. Consult your specific manual.
Professional Help: If you’re stuck, remember Allotelecommande.com offers “free assistance” and a dedicated service for professionals. Don’t hesitate to reach out to them for guidance.

Always prioritize the specific programming guide provided with your purchase, as it will contain the most accurate and model-specific instructions.

Security and Trust with Allotelecommande.com

Allotelecommande.com addresses these concerns directly on its homepage, aiming to instill confidence in potential customers. Shophomemed.com Reviews

Secure Transactions:
- The website prominently states, “The totality of purchases effected on our site is 100 % secured.” This is a fundamental promise for any e-commerce platform. While the specific security protocols e.g., SSL/TLS encryption, payment gateway certifications are not detailed in the provided text, this general assurance is critical.
- What this implies: A secure website typically uses HTTPS look for the padlock icon in your browser’s address bar, which encrypts data transmitted between your browser and the server. This protects sensitive information like credit card details and personal data during the checkout process. They likely partner with reputable payment processors that handle the financial transactions securely.
Guaranteed Shipments:
- “Our shipments are 100% guaranteed and delivered everywhere in France.” This commitment contributes significantly to trust. Knowing that your ordered product is guaranteed to arrive, and handled by reliable carriers like UPS, FedEx, or Colissimo La Poste, mitigates fears of lost packages or delivery issues.
Product Authenticity and Quality:
- They claim to offer products from “the biggest brands” and state, “Access to the biggest brands of gate and garage remote controls is ensured by AlloTélécommande.” This implies that they sell genuine, authentic products, not counterfeits.
- “Products of quality, delivered quickly, in complete safety and at the best price: these are the commitments of our company.” Quality assurance is a direct contributor to trust.
Warranty:
- Offering a “one-year warranty included” and “a two-year warranty for certain models” provides a tangible layer of trust. It signals that Allotelecommande.com stands behind its products and is willing to address defects, which is a strong indicator of reliability.
Customer Support Availability:
- The provision of “free assistance” and a “service dedicated to professionals, accessible by phone or email, Monday to Friday” demonstrates a commitment to being available for customer queries and issues. Accessible support builds confidence that help is available if needed.
Transparency through Blog:
- While not directly a security feature, the presence of a blog with informational articles “C’est quoi une antenne ?”, “Comprendre les frais de port” suggests a transparent approach to educating customers and providing resources. This fosters an image of helpfulness and expertise.
Trustpilot Mention:
- The mere mention of “Trustpilot” at the bottom of the page, even without a direct link or visible rating, suggests they are aware of and perhaps participate in external review platforms. For customers, this often implies a willingness to be judged by public opinion, which can enhance trust. It would be even better if they had an embedded widget displaying their score directly.

In summary, Allotelecommande.com builds trust through explicit commitments to secure transactions, guaranteed deliveries, genuine products, clear warranties, and accessible customer support.

These factors combined contribute to a reliable and trustworthy online shopping environment for those in need of remote control solutions.

Frequently Asked Questions

What is Allotelecommande.com?

Allotelecommande.com is an online retailer specializing in remote controls and automation solutions, primarily for gates, garage doors, and also offers some remotes for TVs and air conditioners, serving customers mainly in France.

What types of products does Allotelecommande.com sell?

Allotelecommande.com sells a wide range of remote controls for gates and garage doors, motorization kits, receivers, accessories like photocells and batteries, and remote controls for air conditioning units and televisions.

Does Allotelecommande.com sell genuine remote controls?

Yes, Allotelecommande.com claims to sell products from “the biggest brands” such as Came, Cardin, BFT, Nice, and Hormann, implying they offer genuine and authentic remote controls.

Does Allotelecommande.com deliver internationally?

Based on their homepage text, Allotelecommande.com emphasizes delivery “everywhere in France,” suggesting their primary or sole delivery area is within France.

How secure are purchases on Allotelecommande.com?

Allotelecommande.com states that “The totality of purchases effected on our site is 100 % secured,” implying they use secure payment processing and data encryption for transactions.

What is the delivery time for Allotelecommande.com orders?

Allotelecommande.com commits to delivering products in “record time” throughout France, utilizing reputable carriers like UPS, FedEx, and Colissimo La Poste.

Do Allotelecommande.com products come with a warranty?

Yes, Allotelecommande.com offers a one-year warranty on most products and a two-year warranty on certain models of remote controls and receivers.

How do I program a remote control purchased from Allotelecommande.com?

Allotelecommande.com states that each remote control purchase includes a programming guide to facilitate easy use. Specific steps will vary by model. Ultralumens.com Reviews

Can I find universal remote controls on Allotelecommande.com?

Yes, Allotelecommande.com explicitly states they “sell also universal remote controls” in addition to brand-specific ones.

Does Allotelecommande.com offer support for professionals?

Yes, Allotelecommande.com has a dedicated service for professionals, accessible by phone or email from Monday to Friday, to assist with their specific needs.

Are Allotelecommande.com prices competitive?

Allotelecommande.com claims to offer prices “up to 50% cheaper than anywhere else” for major brands of gate and garage remote controls.

What payment methods are accepted on Allotelecommande.com?

While not explicitly detailed on the homepage, the site confirms that “All purchases made on our site are 100 % secured,” implying standard secure online payment methods are accepted.

What if I can’t find the specific remote control I need?

You can use their search engine by entering the product reference, or navigate through their categories.

If still unsuccessful, you may contact their customer support for assistance.

Does Allotelecommande.com have a blog for information?

Yes, Allotelecommande.com features a blog with articles designed to help customers understand and use their products, covering topics like antennas and shipping.

What brands of remote controls does Allotelecommande.com carry?

They carry major brands such as Albano, Came, Cardin, BFT, Jane, Doitrand, Nice, Hormann, Sommer, Chamberlain, and other less known but performing brands.

How can I verify my remote’s compatibility before purchasing?

The website advises that product sheets are constantly updated to ensure compatibility information.

You should check the product description for details on frequency, coding, and compatible systems. Blastnodes.net Reviews

Does Allotelecommande.com offer replacement parts like remote shells?

Yes, the website lists accessories such as “Coque de remplacement” replacement shells, indicating they offer parts for repairs.

What should I do if my new remote doesn’t work after programming?

First, consult the programming guide provided.

If issues persist, you can contact Allotelecommande.com’s customer support for free assistance.

Is Allotelecommande.com reliable for delivery?

Yes, Allotelecommande.com explicitly guarantees “100% guaranteed” shipments and partners with reliable carriers like UPS, FedEx, and Colissimo La Poste for delivery across France.

How can I contact Allotelecommande.com customer service?

Allotelecommande.com states they offer assistance via phone or email, particularly for professionals, from Monday to Friday, and provide general “free assistance” for all questions.

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