Alkendiit.ae Review

Based on looking at the website alkendiit.ae, it presents itself as an IT support and consulting service based in Dubai, United Arab Emirates.

The site aims to provide comprehensive IT solutions for small and medium-sized businesses, focusing on preventing issues, enhancing productivity, and ensuring business continuity.

The overall presentation is professional, with clear service descriptions and calls to action.

Overall Review Summary:

• Business Type: IT Support & Consulting Services
• Target Audience: Small and Medium-Sized Businesses SMBs in Dubai, UAE
• Services Offered: Business Continuity Plans, IT Consulting, Network Security, Managed IT Services, IT Security Services, Cloud Services including Microsoft Azure integration, Data Backup & Disaster Recovery.
• Key Value Proposition: Eliminating IT issues before they cause downtime, increasing productivity, and profitability through efficient IT management.
• Contact Information: Clearly listed phone numbers UAE, physical address in Dubai, and online forms for consultation and network audits.
• Credibility Indicators: Mentions serving the Dubai area since 2008, offers free consultations and network audits, and has a blog for industry insights.
• Islamic Ethical Consideration: The services offered IT support, consulting, security, cloud services are inherently permissible and beneficial. There are no clear indications of forbidden activities like interest-based transactions, gambling promotion, or involvement in immoral content. The emphasis on business continuity and efficiency aligns with principles of diligence and preparedness.

The website provides a solid overview of its services and a clear pathway for potential clients to engage.

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It highlights the importance of robust IT infrastructure for modern businesses.

From an ethical standpoint, the services appear to be aligned with permissible business practices, focusing on legitimate and essential technological support.

Best Alternatives for IT Support & Cybersecurity Services Global/US Focus:

1. Accenture

   • Key Features: Global professional services company providing extensive consulting, technology, and operations services. Focuses on digital transformation, cloud, and security.
   • Average Price: Enterprise-level, highly variable based on project scope.
   • Pros: Broad range of services, deep industry expertise, global reach, strong track record.
   • Cons: Primarily targets large enterprises, may be too costly for smaller businesses.

2. IBM Consulting

   • Key Features: Offers IT strategy, cloud migration, AI implementation, cybersecurity, and business process re-engineering. Strong focus on hybrid cloud and AI solutions.
   • Average Price: Enterprise-level, custom quotes based on client needs.
   • Pros: Reputable brand, cutting-edge technology, strong research and development, comprehensive solutions.
   • Cons: Can be expensive, less agile for very small businesses.

3. Deloitte Technology Consulting

   • Key Features: Provides advisory and implementation services across various technology domains, including enterprise technology, cloud engineering, and data analytics.
   • Average Price: Premium, project-based pricing.
   • Pros: Top-tier consulting, strategic approach to IT, integrates business and technology strategies.
   • Cons: Geared towards larger organizations, potentially high cost.

4. Capgemini

   • Key Features: A global leader in consulting, technology services, and digital transformation. Offers expertise in cloud, cybersecurity, data, and intelligent industry.
   • Average Price: Varies significantly based on project complexity and duration.
   • Pros: Strong focus on digital innovation, extensive global presence, diverse service portfolio.
   • Cons: Can be slow to adapt to very specific niche requests, better suited for medium to large enterprises.

5. CrowdStrike

   

   • Key Features: Leading cybersecurity company specializing in endpoint protection, cloud security, threat intelligence, and incident response. Utilizes AI-powered threat detection.
   • Average Price: Subscription-based, depends on number of endpoints and services. Typically ranges from $50-$150 per endpoint per year for businesses.
   • Pros: Highly effective against advanced threats, cloud-native platform, excellent threat intelligence.
   • Cons: Can be complex to configure for smaller teams, primarily focused on security, not general IT support.

6. Palo Alto Networks

   • Key Features: Comprehensive cybersecurity solutions including firewalls, cloud security, and security operations. Known for its enterprise-grade security platforms.
   • Average Price: Hardware and software licensing, varies widely from thousands to tens of thousands of dollars annually for SMBs/enterprises.
   • Pros: Robust security features, broad portfolio of security products, strong industry reputation.
   • Cons: High cost, requires technical expertise for deployment and management, steep learning curve.

7. Sophos

   • Key Features: Offers a wide range of cybersecurity solutions for businesses, including endpoint protection, network security, email security, and cloud security, often with managed services.
   • Average Price: Varies from $30-$100 per user/endpoint per year for SMBs, depending on product suite.
   • Pros: User-friendly interfaces, good for SMBs, integrated security platform, strong support.
   • Cons: Some advanced features might require additional licensing, performance can vary depending on system resources.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Alkendiit.ae Review & First Look

When into a website like alkendiit.ae, the first impression is crucial. Based on a thorough review of their homepage, Al Kendi Computer Systems presents itself as a dedicated IT support and consulting firm based in Dubai, UAE. Their immediate focus is on proactive IT management—a critical aspect for any business looking to minimize costly downtime. They clearly state their mission: to “eliminate IT issues before they cause expensive downtime,” which resonates with businesses seeking reliability and efficiency.

The homepage is structured to guide visitors through their core offerings, starting with an emphasis on partnership and client success. This approach suggests a long-term engagement model rather than just transactional service. They highlight their commitment to client growth, stating, “Your success is our success, and as you grow, we grow.” This kind of collaborative language can be very appealing to businesses looking for a trusted IT partner.

One of the prominent features is the clear call to action for a “Free Consultation” and a “Free Network Audit,” which are excellent entry points for potential clients. These offers lower the barrier to engagement and allow businesses to assess their needs without immediate financial commitment. Such transparency and willingness to demonstrate value upfront are strong indicators of a professional service provider.

The site also features a clean, professional design that makes navigation intuitive. Important sections like “Login,” “Register,” and “Contact Us” are easily accessible, contributing to a positive user experience. The inclusion of a physical address and multiple phone numbers including a mobile number for immediate contact: 055-8872105 and a landline: 971-4-2964454 enhances their credibility and demonstrates a tangible presence in the region.

Initial Impressions: Professionalism and Clarity

The website exudes professionalism. The language used is business-oriented, focusing on pain points e.g., “expensive downtime,” “annoying computer problems” and solutions e.g., “maximize business efficiency,” “protect your business from disaster”. This problem-solution approach is highly effective in communicating value to a business audience. Zenwebnet.com Review

• Clear Value Proposition: They immediately position themselves as experts who can prevent IT issues, rather than just fix them. This preventative stance is a key differentiator in the IT support market.
• Targeted Audience: Their content is clearly tailored for small and medium-sized businesses, addressing their specific challenges like data recovery, network security, and cost efficiency.
• Ease of Access: The prominently displayed contact information and free consultation offers make it easy for potential clients to take the next step.

Transparency and Trust Indicators

Transparency is crucial for building trust, especially in the IT sector where technical expertise can sometimes be intimidating for clients.

Al Kendi Computer Systems includes several elements that foster trust:

• Established Presence: The claim of serving the Dubai area “since 2008” indicates over a decade of experience, providing a sense of stability and reliability.
• Physical Address: The detailed address “Office M3, MEZZANINE FLOOR, Hor Al Anz East, Near Deira NMC Hospital Dubai, United Arab Emirates 89116” grounds their business in a specific location, which is vital for local businesses.
• Blog Section: The inclusion of a blog is a good sign, showing they are willing to share knowledge and keep clients updated on industry trends, best practices, and security alerts. This positions them as thought leaders in the IT space.

Alkendiit.ae Services & Solutions

Al Kendi Computer Systems offers a comprehensive suite of IT services designed to meet the diverse needs of modern businesses.

Their approach focuses on delivering solutions that enhance productivity, security, and operational resilience.

Each service category is detailed with a clear explanation of its benefits and how it addresses common business challenges. Bitcoinchemist.net Review

Business Continuity & Disaster Recovery

This is a cornerstone of their offerings. The website emphasizes the critical importance of a robust data recovery solution as part of a larger business continuity plan. They rightly point out the risks associated with storing all data on a single server: “putting all your eggs in one basket.”

• Risk Mitigation: They highlight that hard drive failures are common and traditional tape backups are often inefficient. Their solution aims to provide dedicated backup systems essential for any business reliant on data.
• Comprehensive Planning: Al Kendi’s consultants work with businesses to design continuity strategies by:
  • Identifying Your Risk: Pinpointing realistic threats and customizing mitigation actions.
  • Analyzing Your Business: Understanding operations, staff needs, and legal/regulatory obligations.
  • Identifying Officers and Contacts: Defining key personnel for disaster recovery.
  • Analyzing Your Information Technology: Assessing networks, infrastructure, data backup, and access control.
  • Determining Organizational Financial Obligations: Sorting through insurance, expenses, and invoices to understand continuity costs.
• Proactive Stance: They position business continuity not just as a technology strategy but as a critical component of overall risk management for organizational survival. According to a 2021 study by Statista, over 40% of businesses never recover from a major data loss, underscoring the necessity of these services.

IT Consulting Services

Al Kendi offers “thorough and complete IT road maps” for businesses in Dubai.

Their consulting services are geared towards helping small and midsized businesses leverage IT for higher productivity and profitability.

• Efficiency Focus: They emphasize that “small and midsized businesses need to be efficient to be competitive,” and their consulting aims to deliver this efficiency.
• Strategic Guidance: Rather than just fixing immediate problems, their consultants provide strategic advice on how IT can support business objectives. This includes advice on infrastructure, software, and overall technology adoption.
• Project Assistance: They invite businesses to let them “Assist You With Your Next Project,” indicating a willingness to support specific IT initiatives from planning to execution.

Network Security Services

• Centralized Management: UTM solutions simplify security management, which can otherwise be complex and costly with disparate point-of-service security tools. A report by Cybersecurity Ventures projects that global cybercrime costs are expected to grow by 15 percent per year over the next five years, reaching $10.5 trillion annually by 2025, highlighting the immense importance of robust network security.
• Data Protection: Their focus on protecting data from countless online threats is a crucial component of their security offerings.

Managed IT Services

This is presented as a highly affordable way for businesses to maximize efficiency by offloading IT burdens.

The promise is that clients “will never have to worry about the expense of repairing a network or workstation problem again.” Taskcloset.com Review

• Cost Predictability: Managed services often provide fixed monthly costs, which helps businesses budget for IT expenses and avoids unexpected large repair bills.
• Proactive Monitoring: The core benefit of managed services is proactive monitoring and maintenance, aiming to “Prevent IT Issues Before They Even Happen.” This aligns with their overall preventative philosophy.
• Focus on Core Business: By handling routine IT tasks and issue resolution, managed services allow businesses to focus on their primary operations, knowing their IT infrastructure is in expert hands.

Cloud Services Microsoft Azure Integration

Al Kendi promotes cloud computing as “the future business technology,” offering alternative ways to enhance production with Internet access. They specifically highlight their ability to integrate with Microsoft Azure, a leading cloud platform.

• Enhanced Mobility: Cloud solutions enable businesses to access “mission-critical data” anywhere with an Internet connection, improving operational agility.
• Scalability & Flexibility: The cloud offers scalable platforms that can adapt to changing business needs, from storage to processing power.
• Expert Guidance: They acknowledge that choosing the right cloud solution can be difficult and offer their expertise to help businesses determine their specific needs for a dedicated cloud computing platform. Microsoft Azure holds a significant market share in the cloud computing space, with various reports indicating it holds around 20-25% of the global cloud infrastructure services market, demonstrating its widespread adoption and reliability.

Alkendiit.ae Pros & Cons

When evaluating any service provider, it’s essential to weigh the strengths against potential weaknesses.

Based on the information presented on the alkendiit.ae website, here’s a breakdown of the pros and cons for prospective clients.

Pros of Alkendiit.ae

Al Kendi Computer Systems presents several compelling advantages for businesses seeking IT support in Dubai.

• Proactive IT Management Focus: Their core philosophy is to prevent IT issues before they lead to costly downtime. This proactive approach saves businesses money and ensures continuous operation, aligning with the modern best practices in IT management. This is a significant advantage over reactive “break-fix” models.
• Comprehensive Service Portfolio: From business continuity and network security to managed IT and cloud services including Microsoft Azure, they offer a wide range of solutions under one roof. This allows businesses to consolidate their IT needs with a single provider, simplifying management and coordination.
• Free Consultation and Network Audit: Offering these no-obligation entry points demonstrates confidence in their services and a willingness to provide value upfront. This significantly reduces the risk for potential clients exploring new IT partnerships.
• Emphasis on Business Growth & Success: The website clearly states, “Your success is our success, and as you grow, we grow.” This collaborative mindset suggests a genuine interest in their clients’ long-term prosperity, fostering a strong partnership dynamic.
• Transparency and Accessibility: The detailed descriptions of services, clear calls to action, and easily accessible contact information including phone numbers and a physical address contribute to a transparent and trustworthy impression. The presence of a blog also indicates a commitment to sharing knowledge and engaging with the community.
• Ethically Sound Services: The services offered IT support, consulting, security, cloud services are inherently beneficial and aligned with ethical business practices. There are no indications of forbidden activities or promotion of content deemed inappropriate from an Islamic perspective. This makes them a suitable choice for businesses adhering to ethical guidelines.

Cons of Alkendiit.ae

While Alkendiit.ae presents a strong case, there are a few areas where the website information could be enhanced or where potential clients might seek more detail. Costamesaministorage.com Review

• Lack of Client Testimonials/Case Studies on homepage: While they mention partnering with “many types of businesses,” the homepage doesn’t prominently feature specific client testimonials, success stories, or case studies. While a blog exists, directly showcasing how they’ve helped specific businesses on the main service pages would significantly boost social proof and credibility. A study by BrightLocal in 2023 indicated that 87% of consumers read online reviews for local businesses, highlighting their importance.
• Absence of Pricing Information: The website does not provide any general pricing tiers, estimated costs, or even a range for their services. While IT services are often customized, offering some general pricing context e.g., “managed services starting from X per month” or “consultation packages” could help businesses gauge affordability without needing to initiate a direct inquiry. This might deter some potential clients who prefer upfront cost transparency.
• Limited Public Team Information: Beyond mentioning “dedicated staff” and “experienced account managers,” there’s no public information about their team’s specific certifications, expertise, or key personnel profiles. Providing details about their IT professionals’ qualifications could further instill confidence in their technical capabilities.
• No Online Portal/Dashboard Preview: For services like Managed IT or Cloud Services, a preview or description of any client portals or dashboards they might offer for monitoring, ticketing, or reporting would be beneficial. This would give clients an idea of how they can interact with and track their IT services.
• Geographic Specificity: While being focused on Dubai is a strength for local businesses, it also means their services are primarily limited to that region. For businesses outside of Dubai or those with distributed global operations, Al Kendi might not be a suitable single-source IT provider.

Alkendiit.ae Alternatives

When considering IT support and consulting, especially in a dynamic market like Dubai, it’s wise to explore alternatives that offer similar or complementary services.

While alkendiit.ae focuses on its local presence, here are several reputable companies, both global and regional, that provide robust IT solutions, emphasizing aspects like managed services, cybersecurity, and cloud integration, which are all ethically permissible business practices.

Managed IT Service Providers

Many businesses prefer managed IT services for predictable costs and proactive support. Here are some prominent options:

• Tech Data

  • Overview: A leading global distributor of technology products, services, and solutions, Tech Data now part of TD Synnex also enables managed service providers MSPs and offers some direct enterprise-level services. They focus on broad technology solutions.
  • Key Services: Cloud solutions, data analytics, cybersecurity, endpoint management, and IT lifecycle services.
  • Pros: Extensive partner network, global reach, comprehensive portfolio of IT solutions.
  • Cons: Primarily a distributor, direct services might be more indirect through their partners.

• DXC Technology Trackmyfone.com Review

  • Overview: A global IT services company that provides a full spectrum of managed services, from cloud management and workplace services to security and data analytics.
  • Key Services: Hybrid cloud management, application services, security operations, and digital workplace solutions.
  • Pros: Strong enterprise focus, deep expertise in complex IT environments, global delivery capabilities.
  • Cons: More suited for large enterprises, potentially less flexible for SMBs.

Cybersecurity Specialists

These alternatives focus primarily on protecting digital assets.

• Fortinet

  

  • Overview: A multinational corporation known for its cybersecurity solutions, including firewalls, endpoint security, and network security. They offer a unified platform for comprehensive security management.
  • Key Services: Next-generation firewalls, endpoint detection and response EDR, web application firewalls, and security information and event management SIEM.
  • Pros: High-performance security appliances, strong integration across products, robust threat intelligence.
  • Cons: Can be complex to deploy and manage without expert knowledge, enterprise-grade solutions may be costly for very small businesses.
• Check Point Software Technologies

  • Overview: Provides cybersecurity solutions to governments and corporate enterprises globally. Known for its extensive range of security products, including network security, cloud security, and mobile security.
  • Key Services: Firewall and advanced threat prevention, cloud security platforms, mobile security, and security management.
  • Pros: Industry leader in cybersecurity, strong focus on innovation, comprehensive threat protection.
  • Cons: Can be resource-intensive, pricing might be on the higher end for SMBs.

Cloud Consulting & Integration Firms

For businesses looking to leverage cloud computing, these alternatives offer specialized expertise. Flipsy.com Review

• Wipro

  • Overview: A global information technology, consulting and business process services company. Wipro offers extensive cloud consulting, migration, and managed services for various platforms, including Azure, AWS, and Google Cloud.
  • Key Services: Cloud strategy and consulting, cloud migration, cloud native development, and managed cloud services.
  • Pros: Global scale, diverse industry experience, end-to-end cloud transformation capabilities.
  • Cons: Primarily serves large enterprises, might be less tailored for specific small business needs.

• Atos

  • Overview: A global leader in digital transformation, providing managed services, consulting, and cloud solutions. They focus on secure and decarbonized digital services.
  • Key Services: Hybrid cloud orchestration, private cloud solutions, cloud security, and digital workplace services.
  • Pros: Strong emphasis on cybersecurity and sustainability, comprehensive cloud portfolio.
  • Cons: Large corporate structure, may not offer the personalized touch some SMBs prefer.

IT Consulting Firms

For strategic IT guidance and project-based work, these firms excel.

• Slalom
  • Overview: A modern consulting firm focused on strategy, technology, and business transformation. They work with clients to solve their most challenging problems and build their capabilities.
  • Key Services: Cloud strategy, data & analytics, enterprise software implementation, and custom application development.
  • Pros: Highly client-centric, agile approach, strong focus on delivering measurable business outcomes.
  • Cons: Boutique pricing can be high, presence might be localized to major US cities.

These alternatives, like Alkendiit.ae, operate within the permissible and beneficial domain of technology services, focusing on efficiency, security, and growth for businesses, which aligns well with ethical principles.

How to Engage with Alkendiit.ae & What to Expect

Engaging with an IT service provider like Al Kendi Computer Systems involves a clear process, especially when dealing with critical business infrastructure. A2bstationery.com Review

Based on their website, they have streamlined the initial contact and consultation phases, making it straightforward for potential clients to explore their services.

Initial Contact and Free Consultation

The primary call to action on the alkendiit.ae website is to “Start A Free Consultation” or “Get A Free Network Audit.” This is typically the first step for any business interested in their services.

• Form Submission: The website features various forms, including those for general inquiries and specifically for consultations and network audits. You’ll likely be asked for basic contact information name, company, email, phone and a brief description of your IT needs or challenges.
• Phone Call: They explicitly list phone numbers 055-8872105 and 971-4-2964454. Direct phone contact allows for immediate interaction and a quicker response, especially if you have urgent questions.
• What to Expect from a Consultation:
  • Needs Assessment: An experienced account manager will likely discuss your current IT setup, pain points e.g., slow systems, security concerns, recurring issues, and business objectives.
  • Solution Discussion: They will outline how their services, such as managed IT, cybersecurity, or cloud solutions, can address your specific challenges.
  • No-Obligation Discussion: The “free consultation” implies that this initial meeting is for information gathering and outlining potential solutions, without immediate pressure to commit.
  • Follow-Up: Expect a follow-up summary of the discussion and potentially a proposal or next steps based on the initial assessment. A survey by HubSpot in 2023 found that 72% of customers expect a resolution to their issue in under an hour when contacting a company, while IT services might take longer, prompt initial follow-up is key.

The Free Network Audit Process

The “Free Network Audit” is a more in-depth initial step compared to a general consultation.

It’s designed for businesses experiencing recurring IT problems or those concerned about security vulnerabilities. Stylishlight.com Review

• Purpose: The audit aims to “reveal hidden problems, security vulnerabilities, and other issues lurking on your network.” This is a diagnostic service to uncover underlying IT health concerns.
• What it Involves:
  • Deep-Dive Analysis: This typically involves a non-invasive assessment of your network infrastructure, including hardware, software, security configurations, and data flow.
  • Problem Identification: The audit identifies specific issues like slow performance, inefficient setups, security gaps, and potential areas for improvement.
  • Report & Recommendations: You should expect a detailed report outlining the findings of the audit, along with specific recommendations for remediation and optimization. This report forms the basis for any proposed solutions.
• Benefits: For businesses tired of “annoying computer problems that keep coming back,” this audit provides a clear picture of their IT environment and actionable insights, all without an upfront cost.

Service Implementation and Ongoing Support

Once a business decides to move forward with Al Kendi Computer Systems, the engagement typically transitions into service implementation and ongoing support.

• Customized Solutions: Based on the consultation and/or audit findings, Al Kendi will propose a tailored IT solution. This could be a managed services package, a specific security implementation, or a cloud migration project.
• Implementation Phase: This involves the actual deployment of new systems, migration of data, configuration of security tools, or setting up proactive monitoring. This phase will have a defined timeline and project plan.
• Ongoing Support: For managed services, this means continuous monitoring, maintenance, helpdesk support, and proactive problem resolution. They aim to prevent issues before they happen, but when they do, their team is there to assist.

alkendiit.ae Pricing General Expectations

The alkendiit.ae website does not provide specific pricing information for its services.

This is a common practice for B2B IT service providers, as IT solutions are often highly customized based on the unique needs, size, and complexity of each business.

However, we can infer general pricing models and factors that typically influence costs in the IT support and consulting industry.

Why No Public Pricing?

• Customization: IT infrastructure, software needs, cybersecurity requirements, and business continuity plans vary significantly from one company to another. A one-size-fits-all price wouldn’t be accurate or fair.
• Scope of Work: The cost depends heavily on the specific services engaged e.g., just cybersecurity vs. full managed IT services, cloud migration vs. ongoing support.
• Company Size & Complexity: The number of employees, endpoints computers, servers, locations, and the complexity of existing systems directly impact the resources required to provide support.
• Tiered Service Levels: Many providers offer different service level agreements SLAs, with varying response times, coverage hours, and included services, which naturally affects pricing.

Common IT Service Pricing Models

While Al Kendi doesn’t list prices, they likely employ one or a combination of the following standard pricing models: Autofxpro.com Review

• Per-User Pricing: Common for managed IT services. A fixed monthly fee is charged per employee or user. This is predictable and scales with the business.
  • Example: A business with 20 employees might pay $100-$200 per user per month, including helpdesk, monitoring, and basic security.
• Per-Device Pricing: Similar to per-user, but based on the number of devices desktops, laptops, servers, network devices managed.
  • Example: Server management might be $200-$500 per server per month, while desktop support is $50-$100 per device.
• Tiered/Package Pricing: Bundling different services into packages e.g., Basic, Standard, Premium with varying levels of support and features at different price points.
  • Example: A “Basic Security Package” might include firewall management, while a “Premium Security Package” includes endpoint protection, SIEM, and incident response.
• Project-Based Pricing: For one-time projects like cloud migrations, network redesigns, or large-scale software deployments, a fixed price is quoted after a detailed assessment of the project scope.
  • Example: A data migration project might cost anywhere from a few thousand to tens of thousands of dollars, depending on data volume and complexity.
• Retainer/Block Hours: Clients purchase a block of hours upfront at a discounted rate, which can then be used for consulting, ad-hoc support, or specific tasks.
  • Example: Purchasing 100 hours of consulting time for a fixed fee, to be utilized as needed over a period.

Factors Influencing Cost

• Service Scope: The more comprehensive the service e.g., full managed IT vs. just network security, the higher the cost.
• Technology Stack: Support for specialized or legacy systems might incur higher costs.
• Response Times & SLAs: Guarantees on rapid response and resolution times typically come with a premium.
• On-site vs. Remote Support: While most support is remote, frequent on-site visits can increase costs.
• Security Requirements: Higher levels of cybersecurity protection, compliance needs e.g., ISO 27001, GDPR, local regulations, and advanced threat detection add to the cost.
• Data Volume & Backup Needs: Larger data volumes and more frequent/complex backup and disaster recovery needs will naturally cost more.

How to Get a Quote

To get an accurate price from Al Kendi Computer Systems, a direct consultation is essential. They explicitly offer a “Free Consultation” and a “Free Network Audit,” which are the avenues to get a tailored quote. During these initial discussions, they will assess your specific requirements and provide a customized proposal. This approach ensures that the pricing reflects the actual value and scope of services delivered to your unique business environment.

How to Cancel alkendiit.ae Services General Guidelines

While the alkendiit.ae website does not explicitly detail a cancellation policy or process, based on standard industry practices for B2B IT service providers, a formal procedure is almost certainly in place.

IT service contracts are typically governed by Service Level Agreements SLAs or Master Service Agreements MSAs that outline terms of service, including termination clauses.

If you were a client of Al Kendi Computer Systems and needed to cancel services, here’s a general guide based on common business practices:

1. Review Your Contract/Service Agreement

Action: The absolute first step is to locate and review the signed contract, Service Level Agreement SLA, or Master Service Agreement MSA you have with Al Kendi Computer Systems. Blowfishunlocks.com Review

• Key Information to Look For:
  • Notice Period: Most IT service contracts require a written notice of cancellation, often 30, 60, or 90 days prior to the desired termination date. This period allows both parties to transition smoothly.
  • Termination Clauses: Look for sections detailing grounds for termination, penalties for early termination if applicable, and procedures for data handover.
  • Payment Obligations: Understand any remaining payment obligations up to the termination date or for services rendered.
  • Data Return/Deletion: How will your data be returned to you, or when will it be securely deleted from their systems?
  • Asset Transfer: If Al Kendi provided any hardware or software licenses, clarify the process for transferring ownership or discontinuing use.

2. Initiate Formal Written Notice

Action: Once you understand your contractual obligations, prepare and send a formal written notice of cancellation.

• Method: This should typically be sent via email to a designated contact or official support email and, if required by your contract, also via registered mail or courier to their physical address to ensure documented receipt.
• Content of the Notice:
  • Clearly state your intention to cancel services.
  • Specify the effective date of termination, adhering to the notice period in your contract.
  • Reference your company name and account number if applicable.
  • Request an acknowledgment of receipt of your cancellation notice.
  • Express willingness to cooperate during the transition period.

3. Schedule a Transition Meeting

Action: Request a meeting in-person or virtual with your account manager or a designated representative from Al Kendi Computer Systems to discuss the offboarding process.

• Purpose: This meeting is crucial for planning the smooth transition of your IT services, data, and any relevant assets to your new provider or internal team.
• Discussion Points:
  • Data Migration Plan: How will your data e.g., backups, server configurations, cloud data be transferred to you or a new provider?
  • Access Credentials: How will access to your systems and accounts e.g., administrative passwords, cloud platform access be handed over?
  • Knowledge Transfer: What documentation or knowledge transfer sessions will be provided to ensure your new team or provider understands your IT environment?
  • Timeline: Agree on a clear timeline for each step of the offboarding process.
  • Final Billing: Clarify the final invoice and any outstanding payments.
  • Decommissioning: Discuss the decommissioning of any Al Kendi-managed services or equipment. A 2022 survey by the Cloud Native Computing Foundation found that 79% of organizations are using multiple cloud providers, indicating that data portability and smooth transitions between IT service providers are increasingly critical for businesses.

4. Ensure Data Security and Integrity

Action: During the transition, prioritize the security and integrity of your data.

• Verify Backups: Ensure you have current and verified backups of all your critical data before any services are decommissioned.
• Secure Credential Handover: Implement secure methods for transferring any necessary credentials.
• Post-Cancellation Verification: After the termination date, verify that Al Kendi no longer has access to your systems and that all your data has been handled according to your agreement.

Important Note: Always maintain clear written communication throughout the cancellation process, documenting all requests, agreements, and acknowledgments. If you cannot find your original contract, contact Al Kendi Computer Systems directly and request a copy of your service agreement before proceeding with cancellation.

FAQ

What is alkendiit.ae?

Alkendiit.ae is the official website for Al Kendi Computer Systems, an IT support and consulting firm based in Dubai, United Arab Emirates, that provides a range of IT services to small and medium-sized businesses. Phoenixgas.net Review

What services does alkendiit.ae offer?

Al Kendi Computer Systems offers services including Business Continuity Plans, IT Consulting, Network Security Services, Managed IT Services, IT Security Services, and Cloud Services including Microsoft Azure integration.

Is Alkendiit.ae a legitimate business?

Yes, based on the website, Al Kendi Computer Systems presents itself as a legitimate IT firm with a physical address in Dubai, multiple contact numbers, and a stated history of serving the area since 2008.

Does Alkendiit.ae offer free consultations?

Yes, the website prominently advertises “Free Consultation” and “Free Network Audit” services for potential clients.

Where is Al Kendi Computer Systems located?

Al Kendi Computer Systems is located at Office M3, MEZZANINE FLOOR, Hor Al Anz East, Near Deira NMC Hospital, Dubai, United Arab Emirates 89116.

How long has Al Kendi Computer Systems been in business?

According to their website, Al Kendi Computer Systems has been serving the Dubai area since 2008. Abbothall.org.uk Review

What is the primary focus of Alkendiit.ae’s services?

Their primary focus is on preventing IT issues before they cause expensive downtime, helping businesses enhance productivity, ensure profitability, and maintain business continuity.

Does Alkendiit.ae provide cybersecurity solutions?

Yes, they offer Network Security Services, including Unified Threat Management UTM solutions, and IT Security Services aimed at eliminating threats and protecting business data.

What is a “Free Network Audit” offered by alkendiit.ae?

A Free Network Audit is a diagnostic service where Al Kendi’s team assesses your network to reveal hidden problems, security vulnerabilities, and other issues, providing a report and recommendations without upfront cost.

Does Alkendiit.ae offer cloud computing services?

Yes, they offer Cloud Services, emphasizing solutions like Microsoft Azure integration to enhance business mobility and productivity.

Does Alkendiit.ae have a blog?

Yes, the website features a blog section that provides information on IT world updates, best practices, security information, and how-to guides. Selivy.com Review

Can Alkendiit.ae help with data backup and disaster recovery?

Yes, they highlight the importance of implementing a data recovery solution as part of a business continuity plan and offer services to protect businesses from disaster and downtime.

How can I contact Alkendiit.ae?

You can contact them via phone at 971-4-2964454 or 055-8872105, or by filling out the consultation forms on their website.

Does Alkendiit.ae provide pricing information on their website?

No, the website does not display specific pricing information for their IT services, as costs are typically customized based on client needs and project scope.

What types of businesses does Alkendiit.ae serve?

They primarily serve small and medium-sized businesses in the Dubai area.

How does Alkendiit.ae ensure business continuity?

They work with clients to identify risks, analyze business operations, determine financial obligations, and analyze IT infrastructure to design comprehensive continuity plans. Ourhutch.com Review

Are the services offered by Alkendiit.ae ethically permissible in Islam?

Yes, the IT support, consulting, cybersecurity, and cloud services offered are inherently beneficial and align with ethical business practices, focusing on legitimate technological support for efficiency and security.

Does Alkendiit.ae assist with IT consulting for future projects?

Yes, they offer IT Consulting Services to assist businesses with their next IT projects, providing thorough IT road maps and strategic guidance.

What is Unified Threat Management UTM as offered by Alkendiit.ae?

UTM is an “All-In-One Security Solution” offered by Al Kendi to help businesses eliminate wasted time and money by managing their security from one centralized location.

Does Alkendiit.ae provide support for Microsoft Azure?

Yes, they specifically mention helping businesses integrate Microsoft’s Cloud Computing Platform & Infrastructure for their business.

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