Accessmobility.com Review

Based on checking the website Accessmobility.com, it appears to be a legitimate and well-established business specializing in mobility and accessibility solutions.

The site provides a comprehensive overview of their products and services, highlighting a long history in the industry.

Here’s an overall review summary:

Company History: Family-owned and operated since 1971, indicating over 50 years of experience.
Product Range: Offers a wide variety of mobility aids including lift chairs, vehicle lifts, mobility scooters, residential elevators, stairlifts, ramps, and safety products.
Customer Experience: Emphasizes a “try before you buy” approach with a physical showroom, virtual tour, and a mobility needs assessment quiz.
Services: Provides full service and repair department, sales team, accounting, and management all under one roof. Offers rental options for short-term needs.
Transparency: Includes clear contact information phone, address, fax, hours of operation, and links to privacy policy and terms of use.
Geographic Focus: Primarily serves Central Indiana, including Indianapolis and surrounding communities.
Online Presence: Active on Facebook and YouTube, though the direct links are provided on the site.

Accessmobility.com appears to be a reputable local business focused on providing essential mobility and accessibility solutions.

Their long-standing presence, comprehensive service offering, and emphasis on customer education through in-person trials and virtual tours build confidence in their operations.

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For individuals in Central Indiana seeking mobility products, Access Mobility presents itself as a reliable, one-stop shop.

The clarity of their contact information and physical address further reinforces their legitimacy as an established entity rather than a fly-by-night operation.

Here are some ethical and reputable alternatives for mobility solutions, focusing on broad categories and well-known providers that often have extensive product ranges:

Drive Medical: A global manufacturer and distributor of durable medical equipment, offering a wide range of mobility products including scooters, wheelchairs, patient aids, and more. Known for its extensive catalog and availability through various retailers.
Invacare: A leading manufacturer of wheelchairs, mobility scooters, and respiratory products. Invacare focuses on innovative solutions for post-acute care, providing independence and comfort.
Pride Mobility: One of the world’s leading manufacturers of mobility products, including powered wheelchairs, scooters, and lift chairs. They are known for their quality and a strong network of dealers.
Golden Technologies: Specializes in power lift chairs and mobility scooters. Golden Technologies is recognized for its craftsmanship and comfort features, making it a popular choice for home accessibility.
Harmar: A prominent manufacturer of vehicle lifts, stairlifts, and vertical platform lifts. Harmar focuses specifically on helping individuals transport their mobility devices and navigate multi-level homes.
Medi-Cal: A general category search on Amazon for various medical and mobility equipment from various reputable brands. This allows users to explore a broader range of options and compare products.
Homecare Products: Another broad category search for general home care products, which would include items like grab bars, shower chairs, and walking aids, encompassing a wider array of safety and accessibility items for the home.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Accessmobility.com Review & First Look: A Deep Dive into Their Offerings

Accessmobility.com, at first glance, presents itself as a robust and reliable resource for individuals seeking mobility and accessibility solutions.

Based in Indianapolis, Indiana, this family-owned and operated business boasts a history stretching back to 1971, a remarkable tenure that speaks volumes about its stability and commitment to customer service.

The homepage immediately highlights their core philosophy: “Helping People Help Themselves!” This mission resonates deeply, aligning with the principles of self-reliance and empowerment often valued in ethical business practices.

Long-Standing Reputation and Expertise

With over 50 years in business, Access Mobility has built a significant reputation within Central Indiana. This longevity suggests a strong track record of satisfied customers and an ability to adapt to changing market needs. In the mobility aid sector, where trust and reliability are paramount, such a history is a major advantage. Their claim of “well over 100 years of combined experience” within their team further solidifies their expert status, indicating a deep understanding of the diverse needs of their clientele. This collective knowledge ensures that customers receive informed advice and appropriate product recommendations, which is crucial for significant investments like stairlifts or home elevators.

Comprehensive Product Categories

The website clearly outlines its extensive product categories, making it easy for visitors to navigate to their specific needs. Theonlinegroup.com Review

Each category is designed to enhance independence and safety.

Lift Chairs: These recliners are designed to assist users in standing up and sitting down, a vital aid for individuals with limited mobility. The website proudly states “Over 30 lift recliners in stock and ready to try,” emphasizing their commitment to hands-on customer experience.
Vehicle Lifts: For those who need to transport scooters or power wheelchairs, vehicle lifts offer invaluable freedom. This category suggests a focus on enabling active lifestyles, allowing users to take their mobility devices wherever they go.
Mobility Scooters: Ranging from portable models to heavy-duty options, these scooters are fundamental for independent movement both indoors and outdoors. The availability of diverse models ensures various user needs are met.
Residential Elevators & Lifts: Custom home elevators provide accessibility across multiple floors, transforming multi-story homes into fully accessible living spaces. This service caters to high-end solutions, from luxury to functional designs.
Stairway Lifts: A practical and affordable solution for navigating stairs, allowing individuals to stay in their homes without compromising safety or accessibility. This product directly addresses a common challenge for aging-in-place individuals.
Ramps & Safety Products: This broad category includes portable folding ramps, permanent modular ramps, walking aids, and bed and bath safety products. These items are crucial for preventing falls and creating a safer home environment.

The “Try Before You Buy” Philosophy

One of Access Mobility’s standout features is its dedication to allowing customers to experience products firsthand.

They explicitly state: “Lift chairs should be sat in. Scooters should be driven.

Stairlifts should be ridden.” This philosophy is backed by a spacious showroom where customers can test-drive dozens of scooters, try over 30 lift chairs, and even ride multiple stair lifts installed on their own stairs.

This hands-on approach is invaluable, as mobility aids are highly personal and comfort-dependent. Peelcarrentals.com Review

It ensures that customers make educated, informed purchases, reducing the likelihood of returns or dissatisfaction.

This commitment to customer experience fosters trust and demonstrates a genuine desire to meet individual needs effectively.

Accessmobility.com Features: Enhancing Accessibility and Independence

Accessmobility.com offers a robust set of features, both in terms of their online presence and their physical operations, all geared towards making mobility solutions accessible and understandable for their customers.

Their comprehensive approach covers everything from initial assessment to ongoing support.

Mobility Needs Assessment Quiz

A standout feature is their “60-second quiz” designed to help users identify their specific mobility needs. Sosyaldepo.com Review

This interactive tool, accessible directly from the homepage, serves as an excellent starting point for individuals who might be unsure about the best solutions for them.

Personalized Recommendations: The quiz aims to provide a “personalized Mobility Improvement Plan,” suggesting tailored aids based on the user’s responses.
Educational Tips: Beyond product recommendations, it promises “valuable tips to enhance independence and comfort.”
Cost-Saving Potential: By guiding users to the right solutions, the quiz implicitly helps customers avoid unnecessary purchases, aligning with ethical consumer guidance.

This feature not only streamlines the customer journey but also empowers individuals with information, fostering a sense of control over their mobility decisions.

Virtual Showroom Tour

In an era where digital accessibility is crucial, Access Mobility offers a “virtual showroom tour.” This feature allows potential customers to explore their wide selection of scooters, lift chairs, stairlifts, and accessories from the comfort of their own homes.

Interactive Experience: Users can “navigate the showroom and click on the circles to learn more about our products,” providing an immersive and informative experience.
Convenience: It caters to individuals who may have difficulty traveling to the physical location, ensuring broader accessibility to their product range.
Transparency: The virtual tour offers an honest glimpse into their expansive inventory, reinforcing their claims of variety and stock availability. This demonstrates a commitment to transparency and convenience.

Comprehensive Service and Repair Department

Beyond sales, Access Mobility distinguishes itself with a full-service and repair department located “all under one roof.” This integrated approach simplifies the post-purchase experience for customers.

One-Stop Shop: Having sales, service, repair, accounting, and management teams co-located makes the business a “true one-stop-shop” for all mobility and accessibility solutions in the state.
Ongoing Support: This ensures that products purchased from them can be maintained and repaired efficiently, extending their lifespan and ensuring continued functionality.
Peace of Mind: Knowing that expert technicians are available for support provides significant peace of mind for customers relying on these devices for daily independence.

Rental Options

Recognizing that not all mobility needs are permanent, Access Mobility also offers “many rental options to assist those needing short term solutions.” Walmoo.com Review

Flexibility: This caters to temporary needs, such as recovery from surgery, visiting relatives, or trials before a purchase.
Cost-Effectiveness: Renting can be a more economical choice for brief periods, providing accessibility without the full financial commitment of a purchase.
Variety of Products: While the website doesn’t specify which products are available for rent, the mention suggests a range that likely includes common items like scooters and wheelchairs.

Accessmobility.com Pros & Cons: A Balanced Perspective

When evaluating Accessmobility.com, it’s essential to consider both its strengths and any potential areas for improvement.

Based on the information presented on their website, a clear picture of their operational model emerges.

Pros

Access Mobility demonstrates several significant advantages that set it apart in the mobility solutions market.

Decades of Experience: Being “family-owned and operated in Indianapolis since 1971” is a massive plus. This longevity over 50 years signifies deep industry knowledge, established relationships, and a proven track record of serving the community. It suggests financial stability and a strong commitment to their mission.
Comprehensive Inventory and Showroom: The emphasis on having “Over 30 lift recliners in stock and ready to try,” along with “dozens of mobility scooters on display ready to test drive,” and “multiple stair lifts installed on our own stairs for you to learn more about and try yourself” is a huge benefit. This “try before you buy” model is crucial for mobility aids, allowing customers to ensure comfort, fit, and functionality before committing to a purchase. It minimizes buyer’s remorse and maximizes satisfaction.
Integrated Services: The presence of a “full service and repair department, sales team, accounting and management teams all under one roof” makes them a genuine “one-stop-shop.” This streamlines the entire customer experience, from initial consultation and purchase to ongoing maintenance and support. It eliminates the hassle of dealing with multiple vendors for different aspects of product ownership.
Customer-Centric Approach: Phrases like “Helping People Help Themselves!” and their focus on “rediscover the confidence that comes with independence” highlight a strong customer-first philosophy. The mobility needs assessment quiz and virtual showroom further exemplify their effort to educate and empower customers.
Local Focus and Community Engagement: Serving a specific geographic area Central Indiana allows them to build strong local relationships and offer personalized service. Their list of communities served reinforces their commitment to the local population.

Cons

While Access Mobility has many strengths, there are a few areas that could be enhanced or clarified for a broader audience.

Limited Geographic Reach for Online Purchases: The website primarily serves Central Indiana. While excellent for local customers, individuals outside this region would need to seek alternatives. The online presence is more informational for local services rather than a national e-commerce platform.
Pricing Transparency: While products are listed, clear pricing for all items is not immediately visible on the main product pages. Customers are encouraged to “Learn More” or contact them, which is typical for specialized medical equipment but might be a minor inconvenience for those seeking quick price comparisons.
Online Shopping Cart: The website doesn’t appear to have a traditional e-commerce shopping cart for direct online purchases of all listed products. This aligns with their “try before you buy” philosophy but means a more involved process phone call or visit is required to complete a transaction. This isn’t necessarily a “con” for their business model, but it’s a difference from typical online retail experiences.
Detailed Product Specifications: While product pages exist, some users might desire even more in-depth technical specifications, user manuals, or detailed comparison charts directly on the website for certain complex items like elevators, without having to request more information.

Accessmobility.com Alternatives: Exploring Other Trusted Mobility Providers

For individuals outside of Central Indiana or those simply looking to compare options, a variety of reputable businesses offer similar mobility and accessibility solutions. Goload.com Review

These alternatives often have broad geographical reach, extensive product catalogs, and established reputations for quality and customer service.

Major National and International Providers

Several companies operate on a national or international scale, offering a wide range of mobility products and services.

Drive Medical: As one of the fastest-growing manufacturers of durable medical equipment, Drive Medical offers a vast portfolio including wheelchairs, mobility scooters, walking aids, and bath safety products. They distribute through a large network of authorized dealers and online retailers, making their products widely accessible across the U.S. and globally. Their focus on innovation and affordability makes them a strong contender.
Invacare: A global leader in medical equipment, Invacare manufactures a comprehensive line of home and long-term care products. Their offerings span from manual and power wheelchairs to respiratory devices and beds. Invacare is known for its commitment to quality and enhancing the lives of individuals with disabilities, and their products are available through medical supply stores and online.
Pride Mobility: A prominent name, especially for power wheelchairs, mobility scooters, and lift chairs. Pride Mobility’s products are highly regarded for their reliability and advanced features. They operate through an extensive network of authorized dealers, ensuring customers receive professional assessment and fitting. Their website provides detailed product information and a dealer locator.

Specialized Mobility Solutions Providers

Some companies focus on specific niches within the mobility sector, offering specialized expertise and products.

Harmar: A leading manufacturer of vehicle lifts, stairlifts, and vertical platform lifts. Harmar is a go-to for solutions that help individuals transport their mobility devices scooters, power chairs with their vehicles or navigate multiple levels in their homes. Their products are sold through a dealer network, providing professional installation and service.
Golden Technologies: Known for their premium power lift recliners and mobility scooters. Golden Technologies emphasizes comfort, style, and durability, making them a popular choice for home-based mobility. Like Pride, they primarily work through a network of independent dealers.

General E-commerce and Medical Supply Retailers

For basic mobility aids and home safety products, large online retailers and medical supply stores offer convenient purchasing options. Studentsupply.com Review

Amazon Mobility Products: Offers a vast selection of mobility aids, from basic walking canes and rollators to more complex items like folding scooters and bath safety equipment. Amazon provides competitive pricing and convenience for direct-to-consumer purchases, though professional installation or detailed consultation might be limited for complex items.
Medical Supply Stores Online & Local: Many local and national medical supply stores, both brick-and-mortar and online, carry a wide range of mobility products. These stores often provide options for rental, professional fitting, and sometimes even insurance billing assistance. Examples include regional chains or independent pharmacies that also stock durable medical equipment.

How to Work with Accessmobility.com: A Guide for Potential Customers

Engaging with Accessmobility.com is designed to be a straightforward process, focusing on personalized service and ensuring customers find the right solutions.

Given their local focus and showroom model, direct interaction plays a significant role.

Initial Contact and Needs Assessment

The first step for most potential customers will involve making initial contact or utilizing their online tools.

Online Quiz: Start with their “60-second quiz” quiz.accessmobility.com to get a preliminary assessment of your needs and suggested solutions. This is an excellent way to narrow down options before speaking with a representative.
Phone Call: The website prominently features their phone number: 317 784-2255. Calling allows for immediate discussion of needs, scheduling appointments, or asking general questions. Their toll-free number 800 336-1147 is also available.
Contact Form: The “Contact Us” page likely provides a form for inquiries, which can be useful for non-urgent questions or to request specific information.
Visit the Showroom: For those in Central Indiana, a direct visit to their showroom at 4855 S. Emerson Ave., Indianapolis, IN 46203, is highly encouraged, especially given their “try before you buy” philosophy. Showroom hours are Monday-Friday: 8 AM – 6 PM, with Saturday by appointment.

Showroom Experience and Product Trials

Once contact is made, particularly for complex items like stairlifts or scooters, the showroom experience is central to their process.

Hands-On Testing: They encourage customers to “test drive” scooters, “sit in” lift chairs, and “ride” stairlifts. This allows for a tactile understanding of how the equipment functions and feels, ensuring it meets personal comfort and usability standards.
Expert Consultation: Their team, with “well over 100 years of combined experience,” will be on hand to answer questions, provide demonstrations, and offer personalized recommendations based on your physical needs and living environment. This direct interaction helps clarify doubts and ensures an informed decision.
Virtual Showroom: If an in-person visit isn’t feasible, their virtual showroom tour accessmobility.com/front-showroom/ offers a digital alternative to explore their inventory, though it won’t replace the physical testing.

Purchase and Service

After selecting a product, Access Mobility supports customers through the entire purchase and post-purchase journey. Amcosoft.com Review

Informed Purchases: They emphasize working with customers to “ensure you make educated, informed purchases for the best mobility products to meet your needs.”
Installation and Delivery: For larger items like stairlifts or residential elevators, professional installation services are likely offered. They also have a delivery service for various products.
Service and Repair: Their “full service and repair department” located on-site provides ongoing support. This is crucial for maintaining the functionality and longevity of mobility equipment.
Rental Options: If a short-term solution is needed, inquire about their rental options for various mobility aids.

Accessmobility.com Pricing: Understanding the Investment in Mobility

Accessmobility.com does not explicitly list pricing for most of its products directly on the main product browsing pages.

This is a common practice for businesses dealing with specialized medical equipment, where pricing can vary significantly based on customization, installation complexity, and specific model features.

Factors Influencing Pricing

The cost of mobility and accessibility solutions is influenced by several key factors:

Product Type: Simple items like walking aids or basic bed rails will naturally be less expensive than complex installations such as residential elevators or custom stairlifts.
Features and Customization: Within each product category, different models come with varying features e.g., motor strength for lift chairs, battery range for scooters, or aesthetic finishes for elevators. Customization for specific home layouts e.g., curved stairlifts vs. straight ones also impacts cost.
Installation Requirements: Products like stairlifts, residential elevators, and modular ramps often require professional installation, which adds to the overall cost. The complexity of the installation e.g., electrical work, structural modifications will affect labor charges.
Service and Maintenance Plans: Some larger equipment may come with optional service or maintenance contracts, which ensure longevity and consistent performance but add to the initial investment.
Rental vs. Purchase: Access Mobility offers rental options for some products, providing a lower short-term cost compared to outright purchasing. This is ideal for temporary needs.

How to Obtain Pricing Information

To get accurate pricing from Accessmobility.com, customers will need to engage directly with their sales team.

Direct Inquiry: The most effective way is to call them at 317 784-2255 or visit their showroom. This allows their team to understand your specific needs, assess any installation requirements, and provide a tailored quote.
Product Pages: While specific prices aren’t listed, each product page, such as for the Pride Go-Go® Elite Traveller 3-Wheel Mobility Scooter or Golden Cambridge Power Lift Chair Recliner, has a “Learn More” button. Clicking this might lead to more detailed specifications or prompt you to contact them for pricing.
Personalized Quotes: For items like residential elevators or custom ramps, a site visit for assessment is almost certainly required before a precise quote can be given. This ensures that the proposed solution is perfectly matched to the home and user’s needs.

Potential Financial Assistance and Savings

While not explicitly detailed on the homepage, businesses in the medical equipment sector often work with various payment options and assistance programs. Burgtranslations.com Review

Insurance Coverage: Depending on the product and an individual’s health insurance policy Medicare, Medicaid, private insurance, some mobility aids may be partially or fully covered if deemed medically necessary. It’s advisable for customers to inquire with Access Mobility and their insurance provider.
Veterans Benefits: Veterans may be eligible for assistance through VA benefits for certain mobility equipment.
Financing Options: Some companies offer financing plans to help spread the cost of larger purchases over time. Customers should ask Access Mobility if they provide such options.
Tax Deductions: In some cases, medically necessary equipment or home modifications for accessibility might be tax-deductible. Consulting with a tax professional is recommended.

The absence of upfront pricing is not uncommon for specialized mobility solutions, as the service and customization aspects are significant.

Customers should be prepared to engage with Access Mobility directly to receive accurate and personalized cost estimates.

FAQ

What is Accessmobility.com?

Accessmobility.com is the official website for Access Mobility, a family-owned and operated business based in Indianapolis, Indiana, specializing in home health, mobility, and accessibility solutions.

How long has Access Mobility been in business?

Access Mobility has been family-owned and operated in Indianapolis since 1971, marking over 50 years of service in the Central Indiana area.

What types of products does Accessmobility.com offer?

They offer a wide range of products including lift chairs, vehicle lifts, mobility scooters, residential elevators, stairway lifts, ramps, and various bed and bath safety products. Lorenweisman.com Review

Is Accessmobility.com a local or national company?

Access Mobility primarily serves Central Indiana, including Indianapolis, Beech Grove, Greenwood, and many surrounding communities.

They are a local business with a strong regional focus.

Can I try products before purchasing from Accessmobility.com?

Yes, Access Mobility strongly encourages customers to visit their showroom to test-drive scooters, try lift chairs, and ride stairlifts to ensure the product meets their comfort and mobility needs.

Does Accessmobility.com offer a virtual showroom tour?

Yes, they provide a virtual showroom tour on their website, allowing customers to explore their wide selection of products from the comfort of their home.

Does Accessmobility.com offer repair services?

Yes, they have a full service and repair department located under the same roof as their sales, accounting, and management teams, offering a one-stop shop for mobility solutions. H0stch0pper.com Review

What are the business hours for Access Mobility’s showroom?

Their showroom is open Monday through Friday from 8 AM to 6 PM, and on Saturdays by appointment. They are closed on Sundays.

How can I contact Accessmobility.com?

You can contact them by calling 317 784-2255 or toll-free at 800 336-1147. Their physical address is 4855 S. Emerson Ave., Indianapolis, IN 46203.

Does Accessmobility.com offer rental options for mobility equipment?

Yes, they offer various rental options for individuals needing short-term mobility solutions.

Is there a way to assess my mobility needs on their website?

Yes, Accessmobility.com features a “60-second quiz” designed to help you discover the best mobility aids tailored to your needs and receive a personalized Mobility Improvement Plan.

Are pricing details available directly on the Accessmobility.com website?

No, explicit pricing for most products is not listed directly on the website. Blogmaza.com Review

Customers are encouraged to contact them for personalized quotes and detailed pricing information.

What makes Access Mobility a “one-stop-shop” for mobility solutions?

They are considered a “one-stop-shop” because their full service and repair department, sales team, accounting, and management teams are all located under one roof, streamlining the customer experience.

Does Accessmobility.com have social media presence?

Yes, they are connected on Facebook and YouTube, with links available on their website to stay updated.

What is Access Mobility’s motto?

Their motto is “Helping People Help Themselves!”, reflecting their commitment to enhancing independence and comfort for their customers.

What areas does Access Mobility serve in Central Indiana?

They serve a wide range of communities including Indianapolis, Beech Grove, Greenwood, Shelbyville, New Palestine, Lawrence, Speedway, Avon, Brownsburg, Carmel, Zionsville, Fishers, Westfield, Noblesville, Fortville, and Greenfield, among others. Providerservice.com Review

Can I get a home elevator from Accessmobility.com?

Yes, they offer custom home elevators and lifts for any type of residence, ranging from luxury to functional solutions.

Do they sell portable ramps?

Yes, they offer portable folding ramps in addition to permanent modular ramps and other safety products.

Does Access Mobility assist with bed and bath safety products?

Yes, they have a full bath, bed, and home safety department featuring a variety of grab bars and handrails installed on demonstration tubs and commodes for customers to view.

What kind of experience does the Access Mobility team have?

The Access Mobility team boasts “well over 100 years of combined experience,” indicating a deep level of expertise in the mobility and accessibility industry.

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