abctaxisnorwich.co.uk Logo

Based on looking at the website abctaxisnorwich.co.uk, it appears to be the online portal for ABC Taxis, a local taxi service operating in Norwich and the surrounding areas.

The site primarily serves as a booking platform and information hub for their transportation services, showcasing their fleet, contact details, and a recent rebranding to Veezu.

For those seeking reliable and convenient local transport, ABC Taxis seems to offer a straightforward solution.

Navigating the daily hustle and bustle of life often requires practical solutions for getting from point A to point B.

While we always strive for efficiency and ease in our daily routines, it’s crucial to ensure that the services we rely on align with principles that bring genuine benefit and avoid any complexities.

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When it comes to local transportation, having a clear understanding of the service, its offerings, and how it operates can make all the difference in ensuring a smooth journey.

This review aims to dissect the abctaxisnorwich.co.uk website, offering insights into its features, the rebrand to Veezu, and what you can expect as a user.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Abctaxisnorwich.co.uk Review & First Look

Upon first glance, abctaxisnorwich.co.uk presents a clean and functional interface, prioritizing immediate action through prominent “Book a Taxi Online” buttons and local contact numbers.

The design is straightforward, aiming for utility rather than elaborate aesthetics, which is often a positive for service-oriented websites where quick access to information is key.

Initial Impressions and User Experience

The website loads relatively quickly, and the main call to actions are immediately visible.

Ease of Navigation: The primary navigation is simple, with clear links for booking, general enquiries, and a recent announcement regarding the rebranding.
Information Hierarchy: Key information like contact numbers for Norwich, Broadland, and South Norfolk are prominently displayed at the top, ensuring users can quickly find the right number for their area.
Visual Elements: The site incorporates images of their taxi fleet, providing a visual representation of the types of vehicles available, which can be helpful for customers with specific needs.
Mobile Responsiveness: While not explicitly tested on multiple devices, the layout suggests a design that would adapt well to various screen sizes, crucial for on-the-go bookings.

Key Features Highlighted

The site’s main purpose is to facilitate taxi bookings and provide information.

Online Booking System: A central feature allowing users to book a taxi directly through the website. This streamlines the process and offers convenience.
App Download Links: Prominent links to download the new Veezu app, indicating a shift towards app-based bookings for enhanced user experience.
Fleet Showcase: A section dedicated to displaying the types of vehicles in their fleet, including details on passenger and luggage capacity. This transparency can help customers choose the right vehicle for their needs.
- Toyota Auris Estate: Up to 3 suitcases, 4 passengers.
- Nissan Leaf: Up to 3 suitcases, 4 passengers.
- Toyota Prius: Up to 3 suitcases, 4 passengers.
- Tesla Model 3: Up to 3 suitcases, 4 passengers.
- Mercedes Vito: Up to 8 suitcases, 8 passengers ideal for larger groups.
- Toyota Corolla Estate: Up to 3 suitcases, 4 passengers.
- KIA Niro: Up to 3 suitcases, 4 passengers.
- MG5: Up to 4 suitcases, 4 passengers.
Corporate & Leisure Travel Information: Mention of flat rates for airport transfers, a key detail for travelers planning journeys to and from Norwich.
Social Proof and Statistics: The website displays impressive statistics to build trust and credibility, such as:
- 45,841 Bookings by app last month.
- 358 Happy Driver-Partners.
- 5,975 Page likes.
- 104,573 Completed journeys last month.
- 6,563 Trees planted around the world. This last point highlights a potential corporate social responsibility initiative.

ABC Taxis Rebranding to Veezu

A significant announcement on the abctaxisnorwich.co.uk website is the rebranding of ABC Taxis to Veezu. Cheaper-online.co.uk Reviews

This isn’t just a name change but a strategic consolidation under a larger brand, aiming to maintain the core service while potentially enhancing technological integration and broader reach.

Understanding the Veezu Transition

The website clearly states: “Big News! Veezu is the new name for ABC Taxis.

Same drivers, same prices, and the same comfortable cars – simply a new name.” This reassures existing customers that the quality and familiarity of the service they’ve come to expect will remain intact.

Continuity of Service: The emphasis on “same drivers, same prices, and same comfortable cars” is crucial for customer retention and minimizing disruption.
New App Integration: The website encourages users to “Download the new VEEZU app here,” indicating a shift in the primary platform for booking and interaction. This suggests a move towards a more centralized and technologically advanced booking system.
Broader Network: While not explicitly stated on the Norwich site, Veezu is a larger national or regional transportation network. This rebrand could potentially offer benefits like improved app functionality, wider service areas though the Norwich service remains local, and potentially more standardized service quality across different regions.

Implications for Users

For existing ABC Taxis customers, the transition means:

New App Required: Users who previously used an ABC Taxis app will need to download the new Veezu app to continue booking via mobile.
Familiar Service: The core experience of booking a taxi and the journey itself should remain consistent.
Potential for Enhanced Features: The Veezu app might offer new features or improvements over the previous ABC Taxis app, such as better tracking, payment options, or customer support integration.

Abctaxisnorwich.co.uk Pros & Cons

Like any service website, abctaxisnorwich.co.uk has its strengths and areas that could be improved. Laudshawarma.com Reviews

The Good Stuff: What Works Well

Clear Call to Actions: The prominent phone numbers and “Book a Taxi Online” buttons make it incredibly easy for users to take immediate action.
Transparent Fleet Information: Showing the types of cars and their capacities is a big plus, helping users choose wisely.
Reassurance on Rebrand: The explicit statement about “same drivers, same prices” for the Veezu transition helps calm any customer concerns.
Statistical Credibility: Displaying real numbers like completed journeys and app bookings adds a layer of trust and professionalism.
Focus on Local Service: The clear distinction of service areas Norwich, Broadland, South Norfolk makes it evident they are a local specialist.
Airport Transfer Information: Offering flat rates for airport transfers is a valuable detail for many travelers, simplifying fare estimation.

Areas for Improvement: The Cons

Limited Online Functionality Post-Rebrand: While an online booking form is present, the push to download the Veezu app suggests that the primary booking experience is shifting away from the website. Users who prefer browser-based interactions might find this less convenient in the long run if the website’s booking functionality becomes secondary.
Generic “General Enquiries” Form: The general enquiries form is basic, without specific fields for common issues, which might lead to slower resolution times for complex queries.
Cookie Consent Pop-up: While necessary for compliance, the cookie consent pop-up can slightly impede the initial user experience upon landing on the page.
Lack of Detailed FAQ Section on Website: Beyond the basic service information, a more comprehensive FAQ section addressing common queries about bookings, payments, cancellations, or specific service requests would enhance user self-service.
No Direct Price Estimator for non-airport journeys: While airport transfers have flat rates, a general fare estimator for other journeys would be beneficial for users planning their travel budget.

Abctaxisnorwich.co.uk Alternatives

When it comes to local transportation, especially in areas like Norwich, there are usually several options beyond a single taxi service.

Diversifying your transport choices can offer flexibility, competitive pricing, and availability.

Other Local Taxi Services

NDR Taxis: A well-known local taxi company in Norwich, offering similar services including local rides, airport transfers, and executive travel. They often have an online presence and dedicated booking lines.
Five Star Taxis: Another established Norwich-based taxi service. Many local taxi companies compete on price, response time, and vehicle quality, making it worth checking their offerings.
Bestway Taxis: One of the older and larger taxi services in Norwich, known for a wide fleet and extensive coverage.

Ride-Sharing Applications

While traditional taxi services like ABC Taxis Veezu operate with licensed drivers and set fares, ride-sharing apps offer a different model that has gained popularity.

Uber: Operates in Norwich and provides on-demand ride services through its app. Users can see estimated fares, track their driver, and pay digitally. Uber often has dynamic pricing based on demand.
Bolt: Similar to Uber, Bolt is another ride-sharing platform that has expanded into various UK cities, including Norwich. It offers competitive pricing and a user-friendly app interface.

Public Transportation Options

For those looking for more economical and environmentally conscious options, public transportation is a strong alternative.

Local Bus Services: Norwich has an extensive bus network operated by companies like First Eastern Counties and Konectbus. Buses cover most areas of the city and surrounding towns, offering a cost-effective way to travel, though with fixed routes and schedules.
Train Services: For longer distances or specific routes within Norfolk and beyond, train services from Greater Anglia are an option. Norwich railway station is a major hub connecting to London, Cambridge, and other regional centers.

Personal Mobility and Ethical Travel

Beyond paid services, considering personal mobility choices can also be a viable alternative, aligning with principles of self-reliance and health. Nzf.org.uk Reviews

Walking: For short distances, walking is the most beneficial and environmentally friendly option. It promotes physical activity and allows for a deeper appreciation of the surroundings.
Cycling: Norwich is increasingly becoming a cycling-friendly city with dedicated lanes and routes. Cycling offers a healthy and efficient way to travel, especially for moderate distances.
Car-sharing or Lift-sharing: For those traveling to similar destinations, car-sharing with trusted individuals can be a communal and cost-effective solution, fostering community ties.

How to Book an ABC Taxi Now Veezu

Given the rebranding, the primary method for booking has shifted, though traditional phone booking remains an option.

Booking Via the Veezu App Recommended

The website strongly promotes downloading the new Veezu app, which is likely the most streamlined and feature-rich way to book a taxi.

Download the App: Visit your device’s app store Apple App Store for iOS or Google Play Store for Android and search for “Veezu.”
Create an Account: Register with your details, including name, phone number, and potentially email.
Enter Your Destination: Input your pickup location and desired destination.
Choose Vehicle Type: Select the type of vehicle you need based on passengers and luggage e.g., standard car, executive, multi-seater.
Confirm Booking: Review the estimated fare and confirm your booking. The app will provide driver details and tracking information.

Booking Online Via Website

The abctaxisnorwich.co.uk website still features a “Book a Taxi Online” button, which likely redirects to a Veezu-integrated booking portal or a simple form.

Navigate to Booking Section: Click on the “Book a Taxi Online” link on the abctaxisnorwich.co.uk homepage.
Fill in Details: Provide your pickup address, destination, date, and time.
Passenger and Luggage Information: Specify the number of passengers and any luggage requirements.
Contact Information: Enter your contact details for confirmation.
Submit Request: The system will process your request, and you may receive an email or SMS confirmation.

Booking by Phone

For those who prefer direct communication, calling is still a viable option.

Norwich: 01603 666333
Broadland: 01603 666444
South Norfolk: 01603 625836
When calling, be prepared to provide:
Your pickup address.
Your destination.
Desired pickup time.
Number of passengers.
Any special requirements e.g., child seats, wheelchair access.

Understanding Abctaxisnorwich.co.uk Pricing Now Veezu

Pricing for taxi services can vary based on several factors, including distance, time of day, and type of vehicle. Imray.com Reviews

The abctaxisnorwich.co.uk website and by extension, Veezu operates on a structured pricing model.

General Fare Structure

Metered Fares: For most local journeys, taxis typically operate on a metered fare system regulated by the local council. This means the price is calculated based on distance traveled and waiting time.
Peak vs. Off-Peak: Like many transport services, there might be different rates for peak hours e.g., rush hour, late nights, weekends compared to off-peak times.
Vehicle Type: Larger vehicles or executive cars may have a higher base fare or per-mile rate compared to standard saloon cars.

Airport Transfer Flat Rates

A notable feature mentioned on the website is the “flat rates for airport transfers from Norwich.”

Transparency: This provides a clear, upfront cost for specific long-distance journeys, which is highly beneficial for budgeting and planning.
Booking System Disclosure: To view these rates, users are advised to click on the airport locations on the map within the booking system. This implies that the specific flat rates are presented during the booking process for these pre-defined routes.
Examples of Airports: While not explicitly listed on the homepage, common airport transfers from Norwich would include:
- Norwich Airport NWI
- London Stansted Airport STN
- London Luton Airport LTN
- London Heathrow Airport LHR
- London Gatwick Airport LGW
- East Midlands Airport EMA

How to Get a Quote

The website features a “GET A QUOTE” button, which is the best way to ascertain the cost for a specific journey.

Access the Quote Tool: Click the “GET A QUOTE” button on the homepage.
Input Journey Details: Enter your pickup and drop-off locations.
Specify Date and Time: Provide the desired date and time for your journey.
Receive Estimate: The system will generate an estimated fare based on the provided details. This estimate will likely be more accurate for flat-rate journeys like airport transfers and a good indication for metered journeys.

Abctaxisnorwich.co.uk vs. Competitors

Comparing abctaxisnorwich.co.uk now Veezu with its competitors involves looking at several factors including service reliability, pricing, app functionality, and local reputation.

Traditional Taxi Services e.g., NDR Taxis, Five Star Taxis

Similarities:
- Local Focus: All are primarily local Norwich-based services.
- Phone Booking: All offer traditional phone booking options.
- Licensed Drivers: All operate with licensed and vetted drivers.
- Fixed Base: They typically have a physical dispatch office.
Differences:
- Technology Integration: Veezu, as a larger brand, may have a more advanced and unified app experience compared to smaller, independent local taxi companies that might have older app systems or rely more heavily on phone bookings.
- Fleet Size and Diversity: Larger companies like Veezu or consolidated brands might boast a larger and more diverse fleet of vehicles, potentially leading to better availability during peak times.
- Pricing: While local council regulations often set baseline taxi fares, competitive pricing strategies, discounts, or loyalty programs can vary between companies. It’s always worth getting quotes from a few different services.

Ride-Sharing Apps e.g., Uber, Bolt

*   App-Based Booking: Both Veezu and ride-sharing apps heavily rely on mobile applications for booking.
*   Driver Tracking: Users can track their driver's location in real-time.
*   Cashless Payments: Both systems support in-app cashless payments.
*   Pricing Model: Ride-sharing apps often use dynamic pricing surge pricing based on demand, which can lead to unpredictable fares during busy periods. Traditional taxis and Veezu for local runs typically follow metered rates or pre-set flat rates.
*   Driver Status: Traditional taxi drivers like those with Veezu are typically self-employed but operate under a strict licensing regime. Ride-sharing drivers operate more independently, though still subject to regulatory checks.
*   Availability: In some areas, ride-sharing apps might have a larger pool of drivers, leading to quicker pickups, while in others, established taxi firms might have better local coverage.
*   Local Knowledge: Traditional taxi drivers often possess superior local knowledge of routes and shortcuts compared to GPS-reliant ride-sharing drivers.

Public Transportation

Cost: Public transport buses, trains is almost always significantly cheaper for individual journeys compared to taxis, especially for single travelers.
Convenience: Taxis offer door-to-door service and on-demand availability, whereas public transport operates on fixed routes and schedules, requiring users to adapt to timetables and walk to stops.
Speed: For direct journeys, taxis are generally faster, especially during non-peak traffic. Public transport can be slower due to multiple stops and potential transfers.
Privacy and Comfort: Taxis offer a private and often more comfortable travel experience, particularly for groups or those with luggage.

When choosing between these options, consider: Salesforce.com Reviews

Urgency: How quickly do you need to travel?
Budget: How much are you willing to spend?
Number of Passengers: Are you traveling alone or with a group?
Luggage: Do you have significant luggage?
Destination: Is it easily accessible by public transport?

General Enquiries and Customer Support

The abctaxisnorwich.co.uk website provides clear channels for general enquiries and hints at customer support.

Contacting ABC Taxis Veezu

Phone: The most direct way to get in touch for immediate concerns or bookings.
- Norwich: 01603 666333
- Broadland: 01603 666444
- South Norfolk: 01603 625836
Online General Enquiries Form: The website features a form under the “General Enquiries” section.
- Fields: Name, Email, Phone Number, Subject, Message.
- Purpose: This form is suitable for non-urgent questions, feedback, or general information requests that don’t require immediate booking assistance.
Veezu Site: The website also provides a direct link to the main Veezu site “Visit Veezu Site”. This might offer a more comprehensive support section, including FAQs, a help center, or additional contact methods for the broader Veezu network.

What to Expect from Customer Support

Booking Issues: For problems with a live booking, calling the dedicated phone lines will likely yield the quickest resolution.
Feedback/Complaints: The general enquiries form is suitable for submitting feedback or formal complaints, though response times may vary.
App Support: For issues specifically related to the Veezu app, checking the app’s help section or the main Veezu website’s support page would be the best approach.
Lost Property: For lost items, direct phone contact is usually the recommended method to quickly check with drivers or dispatch.

In essence, for urgent needs, pick up the phone.

For general questions or non-time-sensitive feedback, the online form or the main Veezu website’s resources are your go-to.

Frequently Asked Questions

What is Abctaxisnorwich.co.uk?

Abctaxisnorwich.co.uk is the official website for ABC Taxis, a local taxi service based in Norwich, UK, which has recently rebranded to Veezu.

It serves as a platform for online bookings, information about their fleet, and contact details. Rapidfunds.co Reviews

Has ABC Taxis changed its name?

Yes, ABC Taxis has rebranded and is now operating under the name Veezu.

The website states that it’s “the new name for ABC Taxis” while assuring customers that it’s the “Same drivers, same prices, and the same comfortable cars.”

How do I book a taxi with ABC Taxis Veezu?

You can book a taxi with ABC Taxis now Veezu by:

Downloading the new Veezu app.
Using the “Book a Taxi Online” feature on the abctaxisnorwich.co.uk website.
Calling their dedicated phone numbers: Norwich 01603 666333, Broadland 01603 666444, or South Norfolk 01603 625836.

What types of vehicles does ABC Taxis Veezu offer?

ABC Taxis Veezu offers a diverse fleet including Toyota Auris Estate, Nissan Leaf, Toyota Prius, Tesla Model 3, Mercedes Vito for up to 8 passengers, Toyota Corolla Estate, KIA Niro, and MG5. Each vehicle type has specified passenger and luggage capacities.

Does Abctaxisnorwich.co.uk Veezu offer airport transfers?

Yes, abctaxisnorwich.co.uk Veezu offers airport transfers from Norwich with flat rates. Junk.com.au Reviews

You can view these specific rates by clicking the airport locations on the map within their online booking system.

Can I get a quote before booking?

Yes, you can get a quote by clicking the “GET A QUOTE” button on the abctaxisnorwich.co.uk homepage and entering your journey details.

Is the Veezu app mandatory for booking?

While not strictly mandatory as phone booking is still available, the website heavily promotes downloading the new Veezu app, suggesting it’s the primary and most streamlined way to book and manage your rides.

What are the operational areas for ABC Taxis Veezu?

ABC Taxis Veezu primarily operates in Norwich, Broadland, and South Norfolk, with dedicated phone numbers for each area.

What payment methods are accepted?

The website doesn’t explicitly detail payment methods, but typically taxi services accept cash, and app-based bookings via Veezu app usually support cashless payments via card or digital wallets. Backroads.com Reviews

Are the drivers the same after the rebrand to Veezu?

Yes, the website explicitly states: “Same drivers, same prices, and the same comfortable cars – simply a new name.”

How can I contact customer support for general enquiries?

For general enquiries, you can fill out the “General Enquiries” form on the abctaxisnorwich.co.uk website, or call their respective area phone numbers.

Does ABC Taxis Veezu have an environmental initiative?

The website mentions “6,563 Trees planted around the world,” suggesting an environmental or corporate social responsibility initiative by Veezu.

What is the average number of completed journeys per month for ABC Taxis Veezu?

According to the website, ABC Taxis Veezu completed 104,573 journeys last month.

How many driver-partners does Veezu have?

The website states that Veezu has 358 Happy Driver-Partners. Shift4.com Reviews

Is there a direct link to the main Veezu website?

Yes, abctaxisnorwich.co.uk includes a link labeled “Visit Veezu Site,” which directs users to the main Veezu platform.

What are the main benefits of using the Veezu app?

The main benefits of using the Veezu app likely include convenient online booking, real-time driver tracking, cashless payment options, and potentially access to loyalty programs or promotions.

Can I book a taxi for a future date and time?

Yes, both the online booking system and phone booking allow you to specify a future date and time for your taxi ride.

What should I do if I leave something in an ABC Taxi Veezu car?

While not explicitly stated on the website, the best course of action for lost property is to immediately call one of their dedicated phone numbers and provide details of your journey date, time, pickup/drop-off so they can assist in locating your item.

Does Abctaxisnorwich.co.uk Veezu cater to corporate clients?

Yes, the website mentions “Travelling for corporate or leisure?” and also states “Trusted by local businesses,” indicating they cater to corporate clients. Britishairways.co.uk Reviews

How many app bookings did Veezu receive last month?

According to the statistics on the website, Veezu received 45,841 bookings by app last month.

Abctaxisnorwich.co.uk Reviews