How to Easily Cancel Your Wondershare Filmora Subscription (and Get a Refund!)

Thinking about parting ways with your Wondershare Filmora subscription? Maybe you’ve found another video editor, or perhaps your project wrapped up, and you just don’t need it anymore. Whatever your reason, figuring out how to stop those recurring payments can sometimes feel like a bit of a maze. But don’t worry, I’m here to walk you through it, step-by-step. You can definitely cancel your Filmora subscription, and in many cases, even snag a refund if you act quickly. The main way to cancel is usually through your Wondershare Account Center online, where you can manage your plan and turn off auto-renewal. For mobile apps like FilmoraGo, you’ll need to go through your device’s app store settings. We’ll cover all the details, from desktop to mobile, and even dive into their refund policy so you know exactly what to expect. This guide is all about making the process as straightforward as possible, so you can get back to what you need to do without any lingering subscription worries.

Get Up to 65% OFF on Software Products

Understanding Your Wondershare Filmora Subscription

Before we jump into the “how-to,” let’s quickly talk about how Wondershare subscriptions usually work, especially for Filmora. Most of their plans are set up with automatic renewal to make sure your access to the software stays continuous. This means that unless you manually cancel, your subscription will keep renewing, and you’ll be charged automatically at the end of each billing period monthly, quarterly, or annually.

Wondershare offers various subscription types, including monthly, quarterly, semi-annual, and annual plans. You might have also subscribed to specific add-ons like Filmora Creative Assets, which would also fall under a similar auto-renewal structure. The good news is, you can cancel your subscription at any time. However, the specifics of how and when you cancel can affect whether you get a refund or if your service simply continues until the end of the paid term.

It’s super important to remember that just uninstalling the Filmora app from your computer or phone will NOT cancel your subscription. The billing is managed separately, usually through your Wondershare account online or through the app store where you made the purchase. So, let’s make sure we hit the right spots to properly cancel it.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for How to Easily Latest Discussions & Reviews:

Get Up to 65% OFF on Software Products

Step-by-Step: Cancelling Your Filmora Subscription on Desktop/Web

This is usually the most common way folks subscribe to Filmora, and thankfully, it’s pretty straightforward to cancel. You’ll be doing this right through your Wondershare account online. Getting in Touch: Your Filmora Customer Service Guide for India

1. Log into Your Wondershare Account Center

First things first, you need to head over to the Wondershare website. Go to filmora.wondershare.com or account.wondershare.com. Once you’re there, look for the “Sign In” or “Account” option, usually in the top right corner. You’ll need to log in with the email address and password you used when you first purchased your Filmora subscription. If you’ve forgotten your password, use the “Forgot Password” link to reset it.

2. Navigate to “Plan & Products”

After successfully logging in, you should see your account dashboard. Look for a section or tab labeled “Plan & Products” or something similar. This is where all your Wondershare software licenses and subscriptions are listed.

3. Select “Manage Subscription”

Within the “Plan & Products” section, you’ll find an option like “Manage Subscription” or “My Subscription.” Click on this to see the details of your active Filmora plan.

4. Find Your Filmora Plan and Click “Manage Plan”

If you have multiple Wondershare products, you’ll see a list. Locate your Filmora subscription within this list. Underneath or next to your Filmora plan, there should be a button or link that says “Manage Plan.” Give that a click.

5. Click “Cancel Subscription”

On the “Manage Plan” page, you should now see a clear option to “Cancel Subscription” or “Stop automatic license renewal.” This is the button you want to click to initiate the cancellation process. Reaching Wondershare Customer Service by Phone: A Real-Talk Guide

6. Provide a Reason for Cancellation Optional but Helpful

Wondershare, like many software companies, might ask you why you’re canceling. You might see a pop-up or a new page with a few options e.g., “Too expensive,” “Not using it enough,” “Found an alternative”. You can choose one of the reasons or often select “Other” if you prefer not to specify. While it might seem like an extra step, providing feedback can sometimes help them improve their services, and it doesn’t hurt your cancellation process. After selecting a reason, click “Continue.”

7. Confirm Your Cancellation

Finally, you’ll usually be presented with a confirmation screen. Make sure to review the details one last time. It might tell you that your service will continue until the end of your current billing period, and you won’t be charged again. If everything looks right, click “Confirm” or “Done” to finalize the cancellation. You should then receive an email confirming that your auto-renewal has been stopped. Keep this email for your records!

Pro Tip: If you purchased your subscription through a third-party payment platform like 2Checkout, you might need to log into your 2Checkout MyAccount secure.2co.com/myaccount and navigate to “My Products” to stop the automatic license renewal there. Wondershare states that if your order was processed through other means, you should contact their Support Center. So, always double-check your initial purchase method if the direct account center steps don’t quite fit.

Get Up to 65% OFF on Software Products

Cancelling Filmora on Mobile Devices iPhone/Android

If you’re using FilmoraGo or purchased your Filmora subscription directly through an app on your phone, the cancellation process is handled by your device’s app store. This is standard for almost all mobile app subscriptions. Wondershare Backup Android: Your Ultimate Guide to Keeping Your Data Safe

For Android Users Google Play Store

1. Open the Google Play Store app on your Android phone.
2. Make sure you’re signed into the correct Google Account that you used to subscribe to FilmoraGo or Filmora: AI Video Editor, Maker. This is crucial! If you have multiple Google accounts, you might need to check each one.
3. Tap on your profile icon usually in the top right corner, then select “Payments & subscriptions” and then “Subscriptions.”
4. Find and tap the Filmora or FilmoraGo subscription you want to cancel.
5. Tap “Cancel subscription” and follow any on-screen prompts to confirm.

Remember, just deleting the app won’t stop the charges! You’ll still be able to use your subscription for the time you’ve already paid.

For iPhone/iPad Users Apple App Store

1. Open the Settings app on your iPhone or iPad.
2. Tap your name/Apple ID at the very top of the screen.
3. Tap “Subscriptions.” You might need to authenticate with Face ID, Touch ID, or your passcode.
4. Tap “Cancel Subscription” and confirm your choice.

Similar to Android, uninstalling the app won’t cancel the subscription. You need to go through these steps in your device settings.

Get Up to 65% OFF on Software Products

Understanding Wondershare’s Refund Policy

Now, let’s talk about money. Sometimes, you might cancel because you realized the software isn’t for you, or you accidentally bought the wrong plan. Wondershare does have a 30-day money-back guarantee for most of its products, including Filmora. This means if you cancel within 30 days of your initial purchase, you might be eligible for a full refund of that initial payment.

However, there are some important nuances and situations where a refund might not be possible: Bitlocker onedrive folder

When You Might Be Eligible for a Refund:

• Within 30 Days of Initial Purchase: This is your best window. If you cancel within this period, your initial payment is generally refundable.
• Accidental Double Purchase: If you bought the same product twice by mistake.
• Purchasing the Wrong Product: If you bought the wrong Filmora version but then purchased the correct one from Wondershare.
• Major Technical Issues: If the software has severe technical problems that Wondershare support couldn’t resolve within 15 days, and you cooperated with their troubleshooting.
• No Confirmation Email: If you didn’t receive your confirmation email within 24 hours and couldn’t get a timely response from support after reaching out.

When a Refund is Unlikely or Not Possible:

• After 30 Days: If you cancel after the initial 30-day period, a refund for the initial payment is generally not provided.
• Auto-Renewal Charges: This is a big one. Wondershare sends a notification email 15 days before your auto-renewal is due. If your subscription renews and you didn’t cancel it beforehand, claiming “I didn’t know it was renewed” or “I don’t need it anymore” is generally not grounds for a refund for the auto-renewal charge. You are expected to cancel auto-renewal before the deduction.
• Used Products Credits/Hours/Characters: For certain products or features within Filmora like AI features, speech-to-text, or asset packs that consume credits, if you’ve used up the credits, hours, or characters, even if the subscription hasn’t expired, a refund might not be possible.
• Partial Refunds for Bundles: If you bought a bundle of products, getting a partial refund for just one part of it is usually not supported. They might, however, refund the entire bundle if you buy the correct product separately within the guarantee period.
• Change of Mind Outside 30 Days: If you simply change your mind well after the purchase, refunds are generally not offered.
• Refusal to Cooperate with Support: If you have technical issues but refuse to work with Wondershare support to resolve them, you won’t be eligible for a refund.
• Purchases from Third-Party Sellers: If you bought Filmora from sites like eBay or Amazon Marketplace, you need to follow their return policy, not Wondershare’s.

It’s clear that the refund policy can be quite strict, especially concerning auto-renewal charges. Many users have expressed frustration online about not being able to get refunds for auto-renewals they missed. So, always cancel auto-renewal before the renewal date if you don’t want to be charged.

Get Up to 65% OFF on Software Products

How to Request a Refund for Filmora

If you believe you’re eligible for a refund based on the criteria above, here’s how to usually go about it:

1. Gather Your Information: You’ll need your order number this is critical!, the email address associated with your purchase, and the date of purchase.
2. Visit the Wondershare “Returns & Exchange” Page: Go to Wondershare’s official website and look for their Support Center or a specific “Returns & Exchange” page. You can often find this linked in the footer of their website or through their main support section.
3. Submit a Refund Request Form: On the Returns & Exchange page, you’ll likely find a form where you can enter your order number or email address to retrieve your purchase history.
4. Select the Product and Reason: Choose the Filmora product you want a refund for and clearly state the reason for your request. Make sure it aligns with their eligible refund circumstances.
5. Submit the Form: Once completed, submit your request. Wondershare aims to respond to these requests within 24 hours.
6. Follow Up: If you don’t hear back within 24-48 hours, or if you need to provide more details especially for technical issues, contact their customer support directly. You can usually find their contact information, including phone numbers for different regions and live chat options, on their website.

What to Expect After Requesting a Refund:
If your refund is approved, Wondershare will deactivate the corresponding license, and you’ll be required to uninstall the software. Refund processing times can vary. If you paid with a credit card, it might take anywhere from 7 to 30 days for the money to appear in your account, depending on your bank’s policies. If it takes longer, don’t hesitate to reach out to their customer support for an update. Wondershare PixCut: Your Go-To for Photo Background Removal

Get Up to 65% OFF on Software Products

Troubleshooting Common Cancellation Issues

Sometimes things don’t go as smoothly as planned. Here are a few common hiccups and what you can do:

1. Can’t Log In to My Wondershare Account

• Forgot Password: Use the “Forgot Password” link on the login page.
• Wrong Email: Make sure you’re using the exact email address you used when you originally purchased Filmora. Many people have multiple email accounts, so double-check which one is linked to your subscription.
• Purchased via a different platform: If you bought through Google Play or the Apple App Store, your Wondershare account might not show the subscription because it’s managed externally. Refer to the mobile cancellation steps. If you bought through a reseller or 2Checkout, you might need to go through their respective portals.

2. My Subscription Isn’t Showing Up in My Account Center

• Check Different Accounts/Platforms: As mentioned above, verify you’re logged into the correct Wondershare account. If you originally purchased through an app store Google Play, Apple App Store, you must cancel through those platforms, not the Wondershare website.
• Look for Order Number: If you have your original order number, you can sometimes use this to look up your purchase or contact support directly, even if it’s not showing in your account.

3. I’m Still Being Charged After Cancelling

• Check Confirmation Email: Did you receive a cancellation confirmation email? If not, the cancellation might not have gone through properly.
• Review Billing Date: Ensure your cancellation was processed before your next billing cycle began. If you cancelled on the day of renewal, or even an hour before, it might have already processed the charge.
• Contact Customer Support Immediately: If you’ve been charged after receiving a cancellation confirmation, contact Wondershare customer service right away. Provide them with your order number, the date you cancelled, and any confirmation emails you received. They have a 24/7 AI phone support hotline available in various regions.

4. Difficulty with the Refund Process

• Review Eligibility: Double-check Wondershare’s refund policy to ensure your situation meets the criteria. Being within the 30-day window from initial purchase is key.
• Provide Detailed Information: When contacting support for a refund, be clear, concise, and provide all necessary details order number, reason, date of purchase, etc..
• Be Patient and Persistent: Refund processes can take time. If you don’t hear back, follow up politely.

Get Up to 65% OFF on Software Products

What Happens After You Cancel?

Once your Filmora subscription is successfully cancelled, a few things will happen:

• Service Continues Until Paid Term Ends: Your access to Filmora’s premium features will typically continue until the end of the billing period you’ve already paid for. For example, if you have a monthly subscription and cancel halfway through the month, you can still use the premium features for the remainder of that month. You won’t be charged again when the next billing cycle comes around.
• Auto-Renewal Stops: This is the main goal! You won’t be automatically charged for future renewal periods.
• Features May Be Limited Free Version: Once your paid term expires, Filmora will revert to its free version. This usually means your exported videos will have a Wondershare Filmora watermark, and some advanced features might become unavailable.
• Your Projects Remain: Don’t worry, your existing video projects won’t magically disappear. You can still open and work on them, but if you want to export them without a watermark or use premium effects, you’d need an active subscription again.

Get Up to 65% OFF on Software Products How to Blur Faces in Filmora: Your Complete Guide to Privacy and Creativity

Considering Alternatives

If you’re canceling Filmora because it no longer meets your needs, or you’re looking for something different, there are many other video editing tools out there. Depending on your needs, you might explore options ranging from professional-grade software to simpler, more accessible tools. Wondershare Filmora is known for its user-friendly interface and AI features, so if ease of use is important, you’d want to consider that in your next choice. But hey, that’s a topic for another day! The important thing is you now know how to manage your current subscription.

---

Get Up to 65% OFF on Software Products

Frequently Asked Questions

Is it possible to cancel Wondershare Filmora auto-renewal at any time?

Yes, absolutely! You can cancel your Wondershare Filmora subscription’s auto-renewal at any point. Just keep in mind that doing so will typically stop future charges, but your current service will continue until the end of your already paid-for billing period.

Will I get a refund if I cancel my Filmora subscription?

You might be eligible for a refund, especially if you cancel within 30 days of your initial purchase. Wondershare offers a 30-day money-back guarantee for most products. However, for auto-renewal charges, refunds are generally not given if you missed the notification email which is sent 15 days before renewal and didn’t cancel in time.

How do I cancel Filmora on my iPhone or Android phone?

To cancel Filmora on a mobile device, you need to go through your phone’s app store settings. For iPhone, open Settings > Tap your name > Subscriptions. For Android, open Google Play Store > Tap your profile icon > Payments & subscriptions > Subscriptions. Then find Filmora and cancel from there. Wondershare filmora mod apk

What happens if I just uninstall Filmora without canceling the subscription?

If you simply uninstall the Filmora software from your computer or phone, your subscription will not be automatically canceled. You’ll continue to be charged until you properly cancel the subscription through your Wondershare Account Center or your device’s app store.

What information do I need to cancel my Wondershare Filmora subscription?

To cancel your subscription, you’ll primarily need the email address associated with your Wondershare account. Having your order number handy is also very helpful, especially if you encounter any issues or need to request a refund.

Can I still use Filmora after I cancel my subscription?

Yes, you can still use Filmora after canceling, but usually only until the end of the billing period you’ve already paid for. Once that period expires, the software will typically revert to its free version, which means your exported videos will likely have a watermark, and some premium features may be restricted.

What if I purchased Filmora through a third-party seller?

If you bought your Filmora license through a third-party reseller like 2Checkout, Amazon, eBay, etc., the cancellation and refund process might differ. For 2Checkout, you might need to log into your 2Checkout MyAccount to manage auto-renewal. For other resellers, you should refer to their specific return and cancellation policies, as Wondershare’s policy might not apply.

Mastering Wondershare Bugsplat Errors: Your Ultimate Troubleshooting Guide