If you’re looking to cancel your WeVPN subscription, you’ve likely hit a roadblock, and I totally get how frustrating that can be. Many of us have been there with a service we no longer need. But here’s the quick rundown: WeVPN, unfortunately, shut down in April 2023 due to unforeseen financial difficulties. This means you can’t actually “cancel” a WeVPN subscription in the traditional sense anymore because the service itself is no longer operational.
Now, before you panic about your money, there’s good news! WeVPN made arrangements with another well-known VPN provider, Windscribe, to offer existing WeVPN users a free account for the remaining duration of their original WeVPN subscription. They even extended a three-month offer to users whose subscriptions had already expired. Another provider, TorGuard, also stepped in with a similar offer. So, while WeVPN might be gone, your online privacy doesn’t have to be. In this guide, we’ll walk you through what happened to WeVPN, how you can claim your Windscribe or TorGuard offer, and also give you a comprehensive look at how to cancel any VPN subscription you might have, because let’s face it, understanding these things is crucial for managing your digital life.
WeVPN’s Unexpected Shutdown: What You Need to Know
Imagine waking up one day and finding out a service you paid for just… vanished. That’s pretty much what happened with WeVPN users. In April 2023, WeVPN announced its closure, citing “unforeseen financial difficulties”. This wasn’t an acquisition or a rebrand. the company simply stopped operating.
For existing subscribers, this news was definitely a shock. Since the company ceased operations, there’s no way to log into a WeVPN account on their website to cancel a subscription, manage billing, or request a refund directly from them. Reports suggest there was no compensation or direct refunds for subscribers, as WeVPN wasn’t covered by financial insurance schemes. It’s a tough pill to swallow when a company you trusted closes its doors like that, leaving users in a bind.
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Your WeVPN Subscription Has a New Home: Claiming Your Windscribe or TorGuard Offer
Even though WeVPN is no longer around, they did try to make things right for their users by striking a deal with Windscribe. This was a goodwill gesture to help users avoid being left without a VPN service.
How to Claim Your Free Windscribe Account
If you were a WeVPN subscriber, here’s how you can potentially get free service with Windscribe: How to Cancel Your Quark VPN Subscription
- Head to the Special Migration Page: Windscribe set up a specific page for WeVPN users. You’ll typically find this by searching “Windscribe WeVPN migration” or “windscribe.com/switch/wevpn”.
- Register a Windscribe Account: If you don’t already have one, you’ll need to create a new Windscribe account.
- Verify Your WeVPN Subscription: The Windscribe system should have a mechanism to check how much time was remaining on your WeVPN subscription. You might need to provide some form of proof of your WeVPN subscription, though the process is designed to be as smooth as possible.
- Enjoy Your New VPN Service: Once verified, Windscribe will credit your new account with free service for the equivalent duration of your remaining WeVPN subscription, up to a maximum of two years. If your WeVPN subscription had already expired, they generally offer three months of free service.
Important Notes About This Offer:
- Goodwill, Not an Acquisition: It’s important to remember that Windscribe didn’t buy WeVPN. This was a gesture to help out affected users and maintain confidence in the VPN industry.
- No Further Compensation from WeVPN: WeVPN stated clearly that they would not be responsible for any other form of compensation for the inconvenience. The Windscribe offer is the primary form of redress for former users.
- TorGuard’s Offer: It’s worth noting that TorGuard also offered to credit WeVPN customers with free accounts for the duration of their existing subscriptions. So, if Windscribe isn’t quite your style, check out TorGuard as well, provided you have proof of your WeVPN subscription.
Why Do VPNs Shut Down? A Look at the Industry Landscape
WeVPN’s closure really highlights the competitive and sometimes unpredictable nature of the VPN market. While it’s disappointing for users, it’s not entirely unheard of for tech companies, especially in rapidly sectors, to face financial hurdles.
Reasons a VPN might shut down often include:
- Intense Competition: The VPN market is crowded. It takes a lot to stand out and maintain a user base against giants like NordVPN, ExpressVPN, and CyberGhost.
- High Operational Costs: Running a global server network, maintaining robust security infrastructure, and providing 24/7 customer support is expensive.
- Lack of Sustainable Business Model: Some smaller VPNs struggle to generate enough revenue to cover their costs and invest in necessary upgrades.
- Security Breaches or Reputational Damage: While not the stated reason for WeVPN, a major security incident can quickly erode user trust and lead to a downfall.
This situation really underscores the value of choosing established, reputable VPN providers. Companies like ExpressVPN, NordVPN, and CyberGhost have been around for a while, often have thousands of servers, and are generally seen as more financially stable, making such sudden shutdowns less likely. How to Cancel Your QVC Account: A Complete, Stress-Free Guide
General Guide: How to Cancel Any VPN Subscription The Traditional Way
While you can’t cancel WeVPN, you might have subscriptions with other VPNs like Proton VPN, Surfshark VPN, Norton VPN, or even a free VPN that you want to stop. The good news is that canceling most VPN subscriptions is usually a straightforward process. It generally depends on where you originally purchased your subscription: directly from the provider’s website or through an app store.
Many VPNs offer a money-back guarantee, typically around 30 days, which is a great safety net if you change your mind early on. Always keep an eye on those auto-renewal dates!
Method 1: Directly Through the VPN Provider’s Website
This is how most people sign up for a premium VPN service. The steps are pretty universal: How to Say Goodbye to Your Quip Subscription: A Simple Guide
- Log In to Your Account: The first step is always to head to your VPN provider’s official website and sign in to your account. Look for a “Log In” or “My Account” button, usually in the top right corner.
- Find Your Subscription/Billing Section: Once you’re in, navigate to a section that deals with your subscription or billing. This might be called “My Subscription,” “Account Settings,” “Billing,” “Services & Subscriptions,” or “Plan Details.” Sometimes it’s under a “Dashboard” or “Profile” menu.
- Locate the Cancellation Option: Within that section, you should see an option to cancel your subscription or disable auto-renewal. It might be a button that says “Cancel Subscription,” “Manage Subscription,” “Disable Auto-Renewal,” or something similar.
- Follow the Prompts: Click on the cancellation option and follow any on-screen instructions. Some VPNs might ask you for a reason for canceling or offer you a discount to stay. You might need to confirm your decision multiple times.
- Look for a Confirmation Email: It’s super important to check your email for a cancellation confirmation. This email is your proof that the cancellation went through. If you don’t get one, it’s a good idea to contact their customer support.
Examples for Popular VPNs General Steps:
- Proton VPN Cancel Subscription: Log in to your Proton VPN account on their website, go to “Dashboard” or “Account,” then look for subscription management options to cancel or downgrade.
- Surfshark VPN Cancel Subscription: Access your Surfshark account on their website, find the “Subscription” or “Billing” section, and you should see an option to “Cancel auto-renewal” or “Cancel Subscription”.
- Norton VPN Cancel Subscription: If purchased directly, you’d usually log into your Norton account, go to “Services & Subscriptions,” find Norton Secure VPN, and click “Manage” or “Cancel”.
- CyberGhost VPN Cancel Subscription: Log into your CyberGhost account on their website, go to “My Subscriptions,” and select “Cancel Subscription”.
- Total VPN Cancel Subscription: Similar to others, log into your account on the Total VPN website and navigate to your subscription or billing details to find the cancellation option.
- Coinsafe VPN Cancel Subscription: If Coinsafe VPN was purchased directly, you’d follow the standard process of logging into your account on their website and looking for subscription management.
Method 2: Through App Stores iOS, Android
If you purchased your VPN subscription like a Turbo VPN free trial, a free VPN cancel subscription, or any other VPN directly through Apple’s App Store or Google Play Store, you need to cancel it through your device’s settings or the respective app store, not the VPN app itself.
For iOS Devices iPhone/iPad:
- Open Settings: Tap the “Settings” app on your device.
- Tap Your Name: At the very top of the Settings menu, tap on your name Apple ID, iCloud, Media & Purchases.
- Go to Subscriptions: Tap “Subscriptions”.
- Select Your VPN: You’ll see a list of your active and expired subscriptions. Find your VPN subscription e.g., Turbo VPN, VPN-Super Unlimited Proxy, free VPN and tap on it.
- Tap “Cancel Subscription”: Tap the “Cancel Subscription” button. You might need to scroll down to find it.
- Confirm: Confirm your decision when prompted.
Important iOS Tip: Deleting the VPN app from your iPhone or iPad does not automatically cancel the subscription. You must go through the Settings app.
For Android Devices Google Play Store: Qd vpn
- Open Google Play Store: Launch the Google Play Store app on your Android phone or tablet.
- Tap Menu/Profile Icon: Tap the three horizontal lines menu icon or your profile picture in the top right corner.
- Go to Subscriptions: Tap “Payments & Subscriptions,” then “Subscriptions”.
- Select Your VPN: Find your VPN subscription e.g., Turbo VPN, free VPN, activate VPN cancel subscription in the list and tap on it.
- Tap “Cancel Subscription”: Tap “Cancel subscription”.
- Follow Prompts: Follow any on-screen instructions to confirm your cancellation.
Important Android Tip: Just like with iOS, simply uninstalling the VPN app won’t cancel your subscription. You have to go through the Google Play Store.
Pro Tips for a Smooth Cancellation
- Cancel Before Auto-Renewal: Always try to cancel at least 24 hours before your next billing date or the end of a free trial to avoid unwanted charges. VPN subscriptions often auto-renew automatically.
- Understand Refund Policies: Most premium VPNs offer a money-back guarantee often 30 days. If you’re within this window, you can typically request a full refund after canceling. If you paid via an app store or cryptocurrency with some providers like WeVPN was, direct refunds from the VPN provider might not be possible, as those are handled by the app store or are non-refundable through the provider directly.
- Contact Customer Support: If you run into any issues or can’t find the cancellation option, don’t hesitate to reach out to the VPN provider’s customer support. Most have 24/7 live chat or email support that can guide you through the process. They’re usually pretty helpful!
- Keep Records: Save any confirmation emails or screenshots of your cancellation, just in case there’s a billing dispute later on.
What Happens After You Cancel?
Once you’ve successfully canceled your VPN subscription, here’s what to expect:
- Continued Access: In most cases, you’ll still have access to the VPN service until the very end of your current billing cycle. So, if you paid for a month and cancel halfway through, you can usually still use it for the remaining two weeks.
- No More Charges: Your subscription will not automatically renew, meaning you won’t be charged again. This is the whole point of canceling, right?
- Data Privacy: After your access ends, the VPN provider will no longer encrypt your internet traffic. If you’re switching to a new VPN, make sure it’s active before your old one fully expires to maintain continuous protection.
Canceling a VPN subscription, even if it’s a bit different with WeVPN’s situation, doesn’t have to be a headache. By knowing where you bought it and following the right steps, you can manage your online services efficiently.
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Frequently Asked Questions
What happened to WeVPN?
WeVPN officially shut down its services in April 2023 due to “unforeseen financial difficulties.” This means the service is no longer operational, and you cannot directly log in to their website to manage or cancel a subscription.
Can I get a refund for my WeVPN subscription?
WeVPN did not offer direct financial compensation or refunds to its subscribers after its shutdown, as the company was not covered by certain financial insurance schemes. Instead, they partnered with Windscribe and TorGuard to offer existing WeVPN users free subscriptions for the remaining duration of their plans as a gesture of goodwill.
How do I claim my free Windscribe account if I was a WeVPN user?
You typically need to visit a specific migration page on Windscribe’s website e.g., windscribe.com/switch/wevpn, register a new Windscribe account, and follow the prompts to verify your previous WeVPN subscription. Windscribe will then credit your account with free service matching your remaining WeVPN subscription time, up to two years, or three months for expired users.
What if I bought my VPN subscription through the Apple App Store or Google Play Store?
If you subscribed via an app store, you must cancel through your device’s settings or the respective app store. For iOS, go to Settings > Your Name > Subscriptions. For Android, open the Google Play Store app > Menu or Profile icon > Payments & Subscriptions > Subscriptions. Simply deleting the app won’t cancel the subscription.
How can I make sure I don’t get auto-renewed for a VPN subscription?
Always check your account’s subscription or billing section on the VPN provider’s website or app store settings for an “auto-renewal” toggle or a “cancel subscription” option. Make sure to disable auto-renewal or cancel the subscription at least 24 hours before your next billing date to avoid any unexpected charges. How to Cancel Your PlayStation Plus (Formerly PS Now) Subscription on PS4
What happens to my VPN access after I cancel the subscription?
Most VPN providers allow you to continue using their service until the end of your current paid billing cycle, even after you’ve canceled. After that, your access will stop, and you will not be charged again.
What should I do if I have trouble canceling my VPN subscription?
If you encounter any issues or can’t find the cancellation option, your best bet is to contact the VPN provider’s customer support. Most reputable VPNs offer 24/7 support via live chat or email, and they can guide you through the process.
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