How to Cancel Your PlayStation Plus (Formerly PS Now) Subscription on PS4

you’re looking to stop your PlayStation Now subscription on your PS4, right? Well, here’s the quick and dirty guide to canceling your PlayStation Plus membership, which is what PS Now actually became a while back. If you want to stop getting charged, the best way to do it is by turning off the auto-renewal feature. Even after you cancel, you’ll still get to enjoy all your PlayStation Plus benefits until the very end of your current billing period, so you won’t lose out on any time you’ve already paid for. I’ve been there myself, sometimes you just need a break from a service, or maybe you’re just not using it as much anymore. No worries, we’ll walk through it together.

First off, let’s clear up some confusion that a lot of people have. You might be searching for “cancel PS Now on PS4,” but here’s the deal: PlayStation Now as a standalone service officially merged with PlayStation Plus back in May–June 2022. So, what you actually have now is a PlayStation Plus subscription, which comes in three tiers: Essential, Extra, and Premium. If you were a PS Now subscriber, you were automatically moved over to the PlayStation Plus Premium tier, which includes the classic game catalog and cloud streaming features that PS Now offered. So, when we talk about canceling PS Now, we’re really talking about canceling your PlayStation Plus subscription.

It’s super important to know how to manage your subscriptions. With rising costs and sometimes a huge library of games we just don’t have time to play, it makes sense to keep an eye on where our money is going. In fact, after the new tiered service launched, PlayStation Plus saw a decrease in subscribers, dropping from around 47.3 million to 45.4 million between July and September 2022. While Sony has unfortunately stopped providing regular updates on total subscriber counts, they have shared that a good chunk of active users are on the Extra and Premium tiers. This means a lot of folks like you are likely enjoying the expanded game catalogs and features that used to be part of PS Now. But hey, if it’s not working for you anymore, canceling is a straightforward process, and I’m here to show you exactly how to do it.

Canceling Your PlayStation Plus Subscription on PS4

let’s get down to business. If you’re on your PS4 right now, this is probably the easiest way to handle it. You’re just a few steps away from turning off that auto-renewal.

Through Your PS4 Console The Most Direct Way

This is usually the go-to method if your PS4 is fired up and ready to go.

1. Head to the Home Screen: From your PS4’s main menu, go all the way to the top bar. You’ll see a bunch of icons.
2. Find Settings: Look for the toolbox icon, which is your ‘Settings’. It’s usually between ‘Trophies’ and ‘Power’. Press the X button to select it.
3. Navigate to Account Management: In the Settings menu, scroll down and pick “Account Management”.
4. Go to Account Information: Inside Account Management, you’ll find “Account Information.” Select this. You might need to wait a second for it to load, and for security, the system might ask you to re-enter your password. Just punch it in.
5. Look for Subscriptions: Once your Account Information loads up, scroll down. You’ll see an option called “PlayStation Subscriptions” or sometimes just “Subscriptions”. This is where all your active PlayStation memberships live.
6. Select PlayStation Plus: In the list of subscriptions, find and select your “PlayStation Plus” membership. It’ll show you details like what tier you’re on and when your next payment is due.
7. Turn Off Auto-Renew / Cancel Subscription: Here’s the key step. You’ll see an option that says “Turn Off Auto-Renew” or “Cancel Subscription”. Go ahead and select that. This action usually just stops the automatic renewal, meaning your benefits will continue until the current period you’ve paid for runs out. You’re not immediately losing access!
8. Confirm Your Choice: The system will probably ask you to confirm, and maybe even offer some reasons why you’re canceling. Just confirm, and you’re all set!

You’ll usually see a message letting you know when your benefits will expire, which is super helpful. This means you can keep playing those games and using online multiplayer until that date.

Through a Web Browser On Your Computer or Phone

Sometimes, it’s just easier to do things on a bigger screen or if you’re away from your console. Good news, you can manage your PlayStation Plus subscription from a web browser too.

1. Go to the PlayStation Website: Open your preferred web browser and head over to the official PlayStation website usually PlayStation.com.
2. Sign In: Look for the “Sign In” button, usually in the top right corner. Make sure you’re logging into the PlayStation Network account that holds the subscription you want to cancel.
3. Access Account Management: Once you’re signed in, click on your profile icon it might be your avatar or a generic icon in the top right corner. From the dropdown menu, select “Subscription Management” or “Account Management”.
4. Find Subscriptions: In the Account Management area, look for an option like “Subscription” or “Subscriptions” on the left-hand menu. Click on it.
5. Select PlayStation Plus: You’ll see a list of your subscriptions. Find “PlayStation Plus” and click on it.
6. Cancel Subscription: Look for the “Cancel Subscription” or “Turn Off Auto-Renew” option next to PlayStation Plus.
7. Confirm: Just like on the console, you’ll be prompted to confirm your decision and possibly asked for a reason. Confirm, and you’re good to go!

Again, the cancellation just stops the auto-renewal, so you’ll still have access until your current subscription period ends. How to Easily Cancel Your Private VPN Subscription and Ditch Private Browsing

Using the PlayStation App On Your Mobile Device

If you’re out and about or just prefer using your phone, the PlayStation App is another convenient way to manage your subscriptions.

1. Open the PlayStation App: Launch the app on your smartphone or tablet.
2. Go to the PlayStation Store Tab: Navigate to the PlayStation Store section within the app.
3. Access Subscriptions Management: Look for the three-line icon often called a “hamburger menu” in the top right corner. Tap it, then select “Subscriptions Management”.
4. Manage PS Plus: Under the PS Plus tab, you’ll find “Subscription Settings”.
5. Cancel: From there, you should see the option to cancel your PlayStation Plus subscription.

It’s all about making it easy, no matter what device you’re using.

What Happens After You Cancel?

So, you’ve gone through the steps and canceled. What now? Well, a few things you should keep in mind:

• Your Benefits Continue: Even though you’ve “canceled,” your PlayStation Plus membership whether it’s Essential, Extra, or Premium will remain active until the end of the current billing period that you’ve already paid for. For example, if you paid for a year and cancel halfway through, you still get to use it for the remaining six months.
• No Automatic Renewal: The main thing you’ve done is stopped the automatic renewal. This means that when your current subscription period expires, you won’t be charged again, and your access to PlayStation Plus features will end.
• Loss of Free Monthly Games: One of the big perks of PlayStation Plus is the free monthly games. Once your subscription expires, you will lose access to any games you’ve downloaded through PlayStation Plus. Your game saves, however, should still be there if you decide to resubscribe later.
• Online Multiplayer: You won’t be able to play online multiplayer in most paid games anymore. Free-to-play games usually don’t require PlayStation Plus for online play, so you might still be able to hop into those.
• Cloud Storage: If you’re on PlayStation Plus, you also get cloud storage for your game saves. Make sure you back up any critical saves locally to a USB drive if you’re worried about losing them, though typically they remain in the cloud even after your subscription lapses, ready for when you might resubscribe.
• Discounts: You’ll lose access to any PlayStation Store discounts that are exclusive to PlayStation Plus members.

It’s a pretty clear cut process, and it gives you control over your spending. How to Cancel Your PG&E Service, Payments, and More Like a Pro

Understanding the PlayStation Plus Refund Policy

Sometimes, you might cancel a subscription and realize you just got charged, or maybe you signed up for a trial and forgot to cancel in time. Can you get your money back? Sony does have a refund policy, but there are some important details to know.

Generally, you can request a refund for a PlayStation Plus subscription within 14 days of the purchase date. This 14-day window applies to your initial purchase or renewal, and it even includes free trials. So, if you jumped into a trial and decided it wasn’t for you, make sure you act fast!

Here’s the catch: if you’ve used any benefits of the subscription during that 14-day period, your refund might be reduced proportionally to reflect the use you’ve had of the service. What counts as “using benefits”? Things like playing online games, downloading free monthly games, or using cloud storage. If you haven’t used any benefits at all, you might be eligible for a full refund.

If you’ve downloaded or streamed content, you might not be eligible for a full refund or even any refund at all, depending on the specifics and how much you’ve consumed. How to Cancel Your StrongVPN Subscription (The Right Way!)

How to Request a Refund:
Sony offers a couple of ways to request a refund:

1. PlayStation Online Assistant: You can usually find an online assistant or chat feature on the PlayStation Store refund request page. You’ll typically provide your name and explain your issue to start a chat with a support agent.
2. Contact PlayStation Support: Reaching out directly to the PlayStation support team is another option. They can guide you through the process.

Refunds typically get processed back to your original payment method within 30 to 60 days, so you’ll need a little patience.

Managing Your PlayStation Plus Trial

Free trials are awesome for trying out a service before committing, but they can also be sneaky if you forget to cancel! If you signed up for a PlayStation Plus trial, the steps to cancel it are exactly the same as canceling a regular subscription, as described above.

My personal advice? If you sign up for any free trial, especially for a service that auto-renews, put a reminder on your phone a few days before the trial ends! That way, you won’t accidentally get charged if you decide the service isn’t for you. It’s a simple trick that has saved me from unwanted charges countless times. How to Cancel Panda VPN Subscription: Your Complete Guide

Remember, even if you cancel your trial on day two, you’ll still get to enjoy the full trial period. The cancellation just stops it from converting into a paid subscription.

Why People Choose to Cancel Their PlayStation Plus Subscription

So, why would someone choose to hit that “cancel” button? There are a bunch of reasons, and they usually come down to personal preference or changing circumstances.

• Cost: Let’s be real, subscription costs can add up! In September 2023, Sony even increased the price of PlayStation Plus across all tiers, with a 12-month Essential subscription jumping from $59.99 to $79.99. For many, that price hike might have been the tipping point. Sometimes you just need to tighten the belt, and subscriptions are often the first thing to go.
• Not Enough Time to Play: Life gets busy! Work, family, other hobbies – sometimes you just don’t have the hours to dedicate to gaming, especially if you have a massive backlog of games you already own. Why pay for a service you’re not fully utilizing?
• Game Library Not Appealing: While PlayStation Plus Extra and Premium offer huge catalogs of games, sometimes the selection just doesn’t hit right for everyone. Maybe you’ve played most of the games you’re interested in, or the new additions aren’t exciting enough to keep you subscribed. We saw a pretty significant drop in player numbers for PS Plus Extra and Premium games in July 2024, with nearly a 50% decline compared to the previous month, suggesting that the game lineups sometimes miss the mark for subscribers.
• Lack of Online Multiplayer Interest: For some players, the main draw of PlayStation Plus is online multiplayer. If you’re more into single-player experiences or have moved on to games that don’t require PS Plus for online play, then that core benefit might not be as valuable to you.
• Moving to Another Platform: Maybe you’ve decided to switch to PC gaming, or perhaps you’re exploring other consoles with their own subscription services. If your primary gaming is happening elsewhere, keeping a PlayStation Plus subscription might not make sense.
• Temporary Break: Sometimes it’s not a permanent goodbye. Many gamers cancel for a few months to save money or clear their backlog, then resubscribe when a new batch of games catches their eye or they have more time to play.

It’s all about finding that balance that works for you and your gaming habits.

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Troubleshooting Common Cancellation Issues

Even with clear steps, sometimes things just don’t go as planned. Here are a few common hiccups you might run into and what to do about them:

• Can’t Find the “Cancel Subscription” Option:

  • Double-check your account: Make sure you’re signed into the correct PlayStation Network account that holds the subscription. It’s an easy mistake to have multiple accounts!
  • Refresh/Reload: If you’re on a web browser or the app, sometimes simply refreshing the page or restarting the app can make the option appear.
  • System Updates: Ensure your PS4 system software is up to date. While unlikely to directly block cancellation, it can sometimes affect how menus display.
  • Contact Support: If you’ve tried everything and still can’t find it, it’s time to reach out to PlayStation Support. They can definitely help you out.

• “Subscription Not Found” or “No Active Subscriptions”:

  • Check Transaction History: Go to your PlayStation Account Management and check your transaction history. Does it show a recent charge for PlayStation Plus? This can confirm if you actually have an active subscription on that specific account.
  • Purchased with a different account? Again, it might be tied to another PSN account. Think about anyone else who might have set up a subscription on your console.
  • Expired Already? Maybe your subscription already ran out! Check the expiration date. If it’s passed, then there’s nothing to cancel.

• Being Charged After Canceling:

  • When did you cancel? Remember, canceling stops future renewals. If you canceled yesterday, but your next billing date was today, you might still get charged if the cancellation didn’t process before the billing cycle.
  • Refund Policy: If you were charged shortly after canceling, immediately refer to the refund policy discussed earlier. You have a 14-day window to request a refund, especially if you haven’t used the service since the charge. Contact PlayStation Support right away.

• Technical Glitches Website/App Not Loading: How to Cancel Your VPN Subscription (and Get Your Money Back!)

  • Clear Cache/Cookies: For web browsers, clearing your browser’s cache and cookies can often resolve loading issues.
  • Try a Different Browser/Device: If one browser or device isn’t working, try another. Sometimes it’s just a temporary glitch.
  • Check PSN Status: Occasionally, the PlayStation Network itself might be experiencing issues. You can check the official PSN Status page to see if there are any outages.

Don’t ever hesitate to reach out to PlayStation Support if you’re stuck. They’re there to help with these kinds of account management issues, and sometimes a human touch is all you need to resolve a tricky situation.

Frequently Asked Questions

Can I get a refund if I cancel PlayStation Plus?

Yes, you can often get a refund for your PlayStation Plus subscription, but there are some rules. You generally need to request the refund within 14 days of the purchase date this includes trials. If you’ve used any benefits of the service, like playing online or downloading games, the refund amount might be reduced. If you haven’t used any benefits, you might get a full refund.

What happens to my downloaded games after I cancel PlayStation Plus?

Once your PlayStation Plus subscription expires, you will lose access to any games you’ve downloaded as part of the monthly free games offering. However, your game save data should remain intact, so if you decide to resubscribe later, you’ll pick up right where you left off.

Will my PlayStation Plus subscription cancel immediately when I turn off auto-renew?

No, not immediately. When you turn off auto-renew or cancel your subscription, it simply means you won’t be charged for the next billing cycle. Your current PlayStation Plus benefits will continue until the end of the period you’ve already paid for. How to Cancel Your Proton VPN Subscription (and What You Need to Know)

Is PlayStation Now still a thing?

No, PlayStation Now as a standalone service merged with PlayStation Plus in May-June 2022. Its features, including cloud streaming and a catalog of classic games, are now part of the PlayStation Plus Premium tier. So, if you’re looking to cancel PS Now, you’re actually canceling a PlayStation Plus subscription.

Can I cancel my PlayStation Plus subscription from a PC or mobile phone?

Yes, absolutely! You can cancel your PlayStation Plus subscription via a web browser on your PC or mobile device by logging into your PlayStation Account Management page. You can also manage it through the PlayStation App on your phone.

What’s the difference between the PlayStation Plus tiers now that PS Now is gone?

With the merger, PlayStation Plus now has three tiers:

• Essential: This is like the original PS Plus, offering online multiplayer, monthly free games, and exclusive discounts.
• Extra: Includes everything in Essential, plus a catalog of hundreds of PS4 and PS5 games.
• Premium: Includes everything in Essential and Extra, plus a Classics Catalog PS1, PS2, PSP games, PS3 game streaming which was a core part of PS Now, and game trials.

How can I check when my PlayStation Plus subscription expires?

You can easily check your expiration date on your PS4 console by going to Settings > Account Management > Account Information > PlayStation Subscriptions, or via a web browser by logging into Account Management > Subscription. The system will clearly show you when your benefits will run out.

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