Struggling to figure out how to stop your monthly dōTERRA Loyalty Rewards Program LRP order? To cancel your dōTERRA LRP, you’ll generally need to contact dōTERRA Member Services directly by phone, email, or live chat. You can’t simply delete your LRP order from your online account without talking to a representative, especially if it’s your only active LRP template. This might seem a little inconvenient, but it’s crucial to understand the process fully, especially if you have accumulated LRP points, because you’ll lose them all when you cancel.
Look, I’ve been there. You sign up for something, it seems great at the time, and then life happens. Maybe your budget changed, you’ve got more essential oils than you know what to do with, or your focus has just shifted. Whatever your reason for wanting to cancel your LRP, it’s totally understandable. This guide is all about walking you through the ins and outs of cancelling your dōTERRA LRP, including what it is, why you might want to stop, and, most importantly, how to do it without losing out on all your hard-earned rewards. We’ll even touch on how to cancel your entire dōTERRA membership if that’s where you’re headed.
Understanding the dōTERRA LRP: What It Is and Why It Matters
Before we jump into cancellation, let’s quickly chat about what the dōTERRA Loyalty Rewards Program, or LRP, actually is. If you’ve been a dōTERRA customer for a while, you probably know it well, but it’s worth a quick recap.
The LRP is basically dōTERRA’s subscription program, designed to reward loyal customers who place regular monthly orders. Think of it like a VIP club for essential oil enthusiasts. When you participate, you get some pretty sweet perks:
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- Earn Product Points: This is probably the biggest draw for most people. With every LRP order, you earn a percentage of your order’s Personal Volume PV back in points. You start at 10% back, and this percentage gradually increases over time, reaching up to a whopping 30% after 13 months of consistent orders. These points are essentially like cash that you can use to buy dōTERRA products for free.
- Shipping Rewards: When you place an LRP order online, dōTERRA often refunds your shipping costs in product credits, making your shipping virtually free.
- Product of the Month POM: If your LRP order is at least 125 PV and processes by the 15th of the month, you get a free Product of the Month! It’s a fun little bonus that changes monthly.
- Commission Eligibility: For Wellness Advocates people building a dōTERRA business, maintaining a certain PV on your LRP is crucial for earning commissions and bonuses.
- Convenience: Your favorite products are automatically shipped to your doorstep each month, and you can easily change your order up to the day before it processes.
Many people find the LRP incredibly beneficial, especially if they use dōTERRA products consistently. It’s estimated that the average person can earn around $240 in free products annually just by participating.
Why You Might Want to Cancel
So, with all those benefits, why would anyone want to cancel their LRP? Life happens, right? Here are some common reasons I hear:
- Budget Changes: Essential oils are wonderful, but sometimes, other financial priorities take precedence. A monthly commitment might just not fit anymore.
- Product Accumulation: It’s easy to get excited and build up a stash of oils. Eventually, you might find yourself with more products than you can realistically use, and a monthly order just adds to the pile.
- Not Actively Building a Business: If you started as a Wellness Advocate but decided the business side isn’t for you, the need to maintain a high PV LRP to earn commissions goes away.
- Simplifying Subscriptions: world, we’re all subscribed to so many things. Cutting down on recurring orders can feel like a breath of fresh air.
- Temporary Break: Maybe you just need a break for a few months and plan to restart later.
No matter your reason, knowing how to gracefully exit the LRP is important. How to Cancel LetsVPN: Your Complete Guide to Ending Your Subscription and Removing the App
The Step-by-Step Guide to Cancelling Your dōTERRA LRP
Alright, let’s get down to business. Cancelling your LRP isn’t as straightforward as just clicking a “cancel” button in your online account, especially if it’s your only LRP order. It requires direct contact with dōTERRA customer service. But don’t worry, it’s not a huge hassle if you’re prepared.
Step 1: Log into Your Account and Check Your LRP Template
First things first, jump onto the dōTERRA website and log into your Virtual Office. You’ll want to check a few things before you make that call or send that email.
- Your Next Processing Date: Note when your next LRP order is scheduled to process. You’ll want to cancel before this date to avoid getting another unwanted order shipped out and charged to you.
- Your Accumulated Points: This is super important! Check how many Loyalty Rewards Points LRP points you have. When you cancel your LRP, all your accumulated, unused points will be forfeited immediately. Seriously, don’t let those points go to waste!
Step 2: Use Up Your LRP Points Crucial!
Before you initiate the cancellation, redeem all your accumulated LRP points. This is the one thing everyone forgets, and it’s a shame to lose all those free products!
Here’s how you can use your points: How to Say Goodbye to Your LVAC Membership: A Comprehensive Guide
- Place a One-Time Order: You can use your points to purchase products by placing a separate, one-time order before you cancel your LRP. Just make sure you have enough points to cover the full PV of the product you want to redeem.
- Add to Your Final LRP Order: Alternatively, you can modify your final LRP order the one that will process before you cancel to include products redeemed with points.
- Redeeming Points: When you’re in your shopping cart, look for the option to “Use Points” next to eligible products. Remember, there’s usually a small $3 fee for each points redemption order, plus any applicable taxes and shipping. Also, points typically cannot be used for shipping costs, fees, renewals, Limited Time Offers LTOs, or items without PV. Some new products also might not be available for point redemption right away.
- Pro-Tip: Points expire after 12 months from when they’re issued, so it’s always a good idea to keep an eye on them even if you’re not planning to cancel.
Step 3: Contact dōTERRA Member Services
Once you’ve used up your points, it’s time to reach out to dōTERRA. This is the official way to cancel your LRP order. You have a few options:
- By Phone Recommended: This is often the quickest way to get it done and confirm the cancellation.
- US Phone Number: 1-800-411-8151
- Hours: Monday–Friday, 8:00 a.m.–8:00 p.m. MT, Saturday, 9:00 a.m.–2:00 p.m. MT.
- Via Live Chat: Many people find the live chat feature on the dōTERRA website convenient. Log in, look for the chat icon often in the bottom right corner, and connect with a representative.
- By Email: You can also send an email to
[email protected]
. Be sure to include your dōTERRA ID number and clearly state your intention to cancel your LRP. Request a confirmation email for your records.
When you connect with a representative, simply tell them you wish to cancel your Loyalty Rewards Program LRP order. They might ask for your dōTERRA ID and some verification details. They might also try to explain the benefits of LRP or offer alternatives like placing a 1 PV order to maintain your rewards percentage and points without a large purchase. Be polite but firm in your decision to cancel.
- Important Note for Multiple LRPs: If you happen to have multiple LRP orders set up, you might be able to delete an individual LRP template directly from your Virtual Office if it’s not your primary one. However, if you’re looking to cancel all your LRPs, or if you only have one, contacting Member Services is the definitive method.
Step 4: Confirm Cancellation
After speaking with the representative or sending your email, make sure you receive a confirmation that your LRP has been cancelled. If on the phone or chat, ask for a confirmation number or for them to send an email. This is your proof, just in case any issues arise later.
Special Considerations for dōTERRA Australia Members
For those of you down under, the process for cancelling your LRP dōTERRA Australia order is generally the same as in other regions. dōTERRA operates globally with consistent policies for its core programs. How to Easily Cancel Your Le VPN Subscription (and Get Your Money Back!)
You would still contact dōTERRA Member Services using the relevant contact details for your region. The general customer service email [email protected]
is a good starting point, or look for specific phone numbers and chat options for Australia on the official dōTERRA Australia website. The core principles remain: use your points, then contact support to cancel.
What Happens After You Cancel Your dōTERRA LRP?
So, you’ve done it! Your LRP is cancelled. What now?
- Loss of Points and Percentage: As we mentioned, any unused LRP points are gone, and your percentage back on future LRPs should you restart one will reset to 10%. It’s a fresh start.
- Your Account Status: Your dōTERRA account itself as a Wholesale Customer or Wellness Advocate remains active. Cancelling your LRP is not the same as cancelling your entire dōTERRA membership. You can still log in, place standard wholesale orders at 25% off retail prices, and access resources.
- Re-enrolling in LRP Later: If you decide you miss the benefits, you can always set up a new LRP order in the future. Just remember, you’ll start back at the 10% rewards level.
- Standard Orders: You can continue to purchase products as a regular Wholesale Customer or Wellness Advocate, just without the monthly commitment and LRP benefits.
Cancelling Your Entire dōTERRA Membership Beyond Just LRP
Sometimes, cancelling the LRP is just the first step, and you might decide you want to fully close your dōTERRA account. This is a different process than cancelling an LRP order. VPN Kill Switch: Your Ultimate Online Safety Net
When you cancel your dōTERRA membership, you are terminating your relationship as a Wholesale Customer or Wellness Advocate. This means you will no longer have access to wholesale pricing or the ability to earn commissions.
How to Cancel Your dōTERRA Membership:
To cancel your entire dōTERRA membership, you usually need to submit a Voluntary Termination Form.
- Obtain the Form: You can typically get this form by emailing
[email protected]
or looking on the “Forms” page of the dōTERRA website. - Complete and Submit: Fill out the form and send it back to dōTERRA via email, fax, or mail to their placements department.
- Temporary Suspension: Once the form is processed, your account will likely enter a temporary suspension status for a period e.g., 12 months from your last activity. During this time, you won’t be able to log in or have any account activity.
- Full Termination: After the suspension period, the account will be automatically terminated. If you’re a Wellness Advocate with a downline, this process can impact them as well, as your downline may “roll up” to your upline once your account is fully terminated.
If you’re a Wellness Advocate ranked below Silver, you or your upline can request termination after only 6 months of inactivity.
Why might someone cancel their full membership?
- No longer interested in any dōTERRA products.
- Don’t want to pay the annual renewal fee which is typically waived if you place a 100 PV LRP order annually, but still applies if you’re just a Wholesale Customer buying occasionally.
- No longer want to be associated with an MLM structure as dōTERRA is a multi-level marketing company.
Just like with LRP cancellation, if you decide to fully terminate your membership, make sure you understand all the implications, especially if you had a team or accrued product credits. Kz VPN: Everything You Need to Know About Getting a Kazakhstan IP Address
Common Mistakes to Avoid When Cancelling LRP
When you’re ready to hit pause or stop entirely, it’s easy to make a few missteps. I’ve seen it happen, so here are some common mistakes to look out for:
- Forgetting to Use Your LRP Points: This is by far the biggest one. People cancel in a hurry and lose hundreds of dollars worth of points. Remember, your points disappear the moment your LRP is cancelled. Always, always, always redeem them first!
- Cancelling Too Close to Your Process Date: Your LRP orders are usually scheduled to process on a specific date each month. If you try to cancel the day your order is set to go through, it might already be too late, and you could be charged for another month. Always aim to cancel a few days before your scheduled processing date.
- Confusing LRP Cancellation with Membership Cancellation: These are two different things! Cancelling your LRP just stops your recurring monthly order. Your wholesale customer or Wellness Advocate account remains active. If you want to leave dōTERRA entirely, you need to follow the membership termination steps.
- Not Understanding the Impact on Your Rewards Percentage: If you cancel your LRP and decide to restart it later, your LRP percentage will reset to 10%. All that time building up to 30% will be gone, and you’ll have to start from scratch.
- Assuming Online Deletion is Possible for Your Only LRP: As mentioned, if you only have one LRP template, you usually can’t just delete it online. You need to contact customer service. Don’t waste time trying to find a non-existent button and risk your order processing.
- Not Saving a Confirmation: Always ask for and keep a record like a confirmation email or number of your cancellation. This protects you in case of any future billing discrepancies.
By being aware of these common pitfalls, you can make your LRP cancellation process smooth and stress-free. It’s all about being informed and taking those crucial steps like redeeming points and contacting customer service.
Frequently Asked Questions
Can I get my LRP points back after cancelling?
No, unfortunately. Once you cancel your dōTERRA LRP, all your accumulated, unused Loyalty Rewards Points are immediately forfeited and cannot be reinstated. That’s why it’s super important to redeem all your points before you initiate the cancellation process. How to Cancel KeepSolid VPN Unlimited: Your No-Fuss Guide
What’s the difference between cancelling an LRP order and my dōTERRA membership?
Cancelling your LRP order simply stops your recurring monthly product shipment and the benefits associated with it like earning points and the Product of the Month. Your dōTERRA account as a Wholesale Customer or Wellness Advocate remains active, and you can still place standard orders at wholesale prices. Cancelling your entire dōTERRA membership, on the other hand, means you are terminating your account with dōTERRA, losing access to wholesale pricing and any potential commissions.
How long does it take for my LRP to be cancelled?
If you cancel your LRP by phone or live chat, the cancellation is usually processed immediately or within a very short period after you speak with a representative. If you cancel via email, it might take a business day or two for dōTERRA to process your request. Always aim to cancel a few days before your next scheduled processing date to ensure it doesn’t go through.
Can I just pause my LRP instead of cancelling it?
DōTERRA doesn’t have a formal “pause” option for the LRP in the sense of stopping it without consequences. However, you can modify your LRP template to a 1 PV order e.g., purchasing a chapstick or a single inexpensive oil to maintain your accrued LRP percentage and any accumulated points. This way, you don’t lose your progress and can resume larger orders later. If you cancel completely, you’ll start back at 10% for your rewards percentage.
Will cancelling my LRP affect my ability to buy dōTERRA products?
No, not at all! Cancelling your LRP only stops your automatic monthly order. Your dōTERRA account will remain active as a Wholesale Customer or Wellness Advocate unless you specifically cancel your entire membership, and you can continue to purchase products at wholesale prices anytime you wish by placing standard one-time orders through your Virtual Office. You just won’t be earning points or getting the Product of the Month on those non-LRP orders.
Do I need to contact customer service to cancel my LRP?
Yes, you do! While you can edit your LRP order online, if you want to completely cancel your LRP template, especially if it’s your only active LRP, you generally need to contact dōTERRA Member Services by phone 1-800-411-8151, live chat, or email [email protected]
. You usually cannot fully delete your LRP from your online portal without their assistance. Vpn off
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