Based on checking the website, Esekko.us appears to be a professional residential cleaning service operating out of Chicago, Illinois.
They position themselves as a company focused on providing a high-quality, eco-friendly, and pet-safe cleaning experience.
Their services range from basic upkeep to deep cleans, moving cleans, and even post-construction tidying.
The site emphasizes their commitment to using non-toxic, hypoallergenic, and all-natural cleaning products, aiming to create a pristine and healthy living environment for their clients.
It seems Esekko.us is striving to differentiate itself through meticulous attention to detail, exact scheduling, and a strong customer care philosophy.
Esekko.us seems to understand that in today’s busy world, homeowners often need a reliable partner to manage the upkeep of their living spaces.
They highlight features like their “Clean Quiz” to personalize services and a 20% discount offer for new customers, suggesting an effort to make their services accessible and tailored.
The website also provides clear answers to common questions about scheduling, pet presence, supplies, and cancellation policies, which speaks to a transparent and customer-centric approach.
For anyone in the Chicago area looking for a professional and conscious cleaning solution, Esekko.us presents itself as a viable option focusing on both effectiveness and environmental responsibility.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Esekko.us: Services and Philosophy
Esekko.us positions itself as more than just a cleaning company. it aims to provide a holistic cleaning experience.
Their core philosophy revolves around delivering a meticulous, eco-conscious, and client-centric service.
This approach is evident in their service offerings and their commitment to specific product choices.
Range of Cleaning Services Offered
Esekko.us details a clear spectrum of services designed to meet various household needs.
This tiered approach allows clients to choose the level of cleaning that best suits their specific requirements, from routine maintenance to intensive cleaning projects.
- Basic Clean: This foundational service covers essential household areas, focusing on maintaining a tidy and hygienic environment.
- Kitchen and Bathrooms: Thorough cleaning of these high-traffic areas, including sanitization.
- Dusting: General dusting of accessible surfaces throughout the home.
- Bed Making and Tidying: Attention to detail in bedrooms to ensure a neat appearance.
- Vacuuming and Mopping: Comprehensive floor care to remove dirt and debris.
- Deep Clean: Building upon the Basic Clean, this service delves deeper into areas that require more intensive attention. It’s ideal for homes needing a thorough refresh.
- High Dusting: Reaching elevated surfaces that might be missed in a basic clean.
- Baseboards: Cleaning of often-overlooked baseboards to remove dust and grime.
- Vacuuming Under Sofa Cushions: Addressing hidden dust and debris in upholstered furniture.
- Intensive Scrubbing: Detailed scrubbing of kitchen and bathroom surfaces for a pristine finish.
- Moving Clean: This comprehensive service is designed for empty homes, ensuring they are immaculate for new occupants or to secure a deposit back. It covers every surface from ceiling to floor.
- Ceiling to Floor Cleaning: A top-to-bottom approach ensuring no surface is left untouched.
- Appliance Cleaning: Both interior and exterior of all appliances are thoroughly cleaned.
- Closet and Cabinet Cleaning: Inside and out cleaning of all storage spaces.
- Construction Clean: Tailored for post-construction environments, this service tackles the pervasive dust and debris left after renovation or building work.
- Top-Quality Vacuuming: Utilizing powerful vacuums to remove fine construction dust.
- Hand Wiping: Meticulous hand wiping of every surface with microfiber cloths to ensure a dust-free finish.
Commitment to Eco-Friendly and Pet-Safe Products
A significant selling point for Esekko.us is their explicit commitment to using environmentally friendly, non-toxic, and pet-safe cleaning products.
This focus resonates with a growing segment of consumers who prioritize health and sustainability.
- Environmentally Friendly: Esekko.us states they are a leading provider of eco-friendly cleaning services in Chicago, aiming to transform living spaces into havens of cleanliness using practices that prioritize planetary health. This implies a conscious choice of biodegradable and sustainable ingredients.
- Pet-Friendly: The website strongly emphasizes their use of cleaning products that are explicitly safe for pets. They understand that animal companions are part of the family and their well-being is paramount. This detail is crucial for pet owners seeking peace of mind.
- “We prioritize the well-being of your furry friends by strictly using safe cleaning products for pets in all our cleaning services.”
- Non-Toxic and Hypoallergenic: Esekko.us assures customers that their services utilize only non-toxic cleaning products and adopt a hypoallergenic approach. This is particularly beneficial for individuals with allergies, sensitivities, or young children.
- “Choosing Esekko means making your home an immaculate environment. We offer services that use only non-toxic cleaning products and take a hypoallergenic approach.”
- They highlight that their natural cleaning services focus on non-toxic and hypoallergenic solutions to safeguard family health and the environment.
The “Esekko Way” and Customer Care
Esekko.us aims to provide a distinct cleaning experience, which they dub “the Esekko way.” This encompasses not just the physical cleaning but also the entire customer journey, emphasizing care, reliability, and satisfaction.
- Diligence and Meticulous Personal Touch: The website claims a unique approach defined by “diligent attention to detail and a meticulous personal touch.” This suggests a focus on quality beyond superficial cleaning.
- Care-Centric Philosophy: Esekko.us builds its brand around the concept of “Care.” This extends to customers, their loved ones, the overall experience, and the housekeepers themselves.
- “Care. For our customers, their loved ones, the experience we provide, and the housekeepers that provide it. Care is what makes it all happen.”
- Worry-Free Guarantee: Esekko.us offers a 24-hour guarantee, promising to address any concerns if a client is not fully satisfied. This demonstrates confidence in their service and a commitment to customer satisfaction.
- “If you’re not fully satisfied, let us know within 24 hours, and we’ll make it right.”
- Exact Scheduling: Unlike many services that provide wide arrival windows, Esekko.us commits to exact scheduling, aiming to arrive precisely at the scheduled time. This adds a layer of convenience and reliability.
- “Nope! We offer exact scheduling, meaning if your three hour appointment is at 8:30 am, we’ll arrive at 8:30 am and be done at 11:30 am sharp.”
- No Prior Prep Required: Customers are explicitly told that “absolutely no prior prep is required.” While tidying up loose items is helpful for efficiency, the onus isn’t on the client to pre-clean.
- Feedback Mechanism: Esekko.us encourages customer feedback through a post-clean survey texted directly to clients. This proactive approach to gathering input is crucial for continuous improvement and maintaining service quality. They also encourage reviews on their Google Business Profile.
Transparency and Convenience in Booking
A key aspect of a positive service experience is clear communication and an easy booking process.
Esekko.us appears to prioritize these elements, offering tools and policies that enhance transparency and convenience for potential and existing clients. Quick-plates.co.uk Reviews
The “Clean Quiz” for Customized Estimates
Esekko.us utilizes an innovative approach to pricing and service customization: a “Clean Quiz.” This tool aims to provide accurate estimates based on individual needs rather than a generic flat rate.
- Personalized Service Matching: The “Clean Quiz” is described as an algorithm that generates custom cleans for each person. This suggests a dynamic pricing and service model that adapts to specific client requirements, leading to more accurate estimates.
- Factors Influencing Cost: The website explicitly states that factors like clutter, pets, and lifestyle impact the cleaning process and overall cost. This transparency helps manage customer expectations regarding pricing.
- Efficiency for the Customer: By taking a “2 minute clean quiz,” customers can quickly get an estimated price, saving them time and effort compared to traditional on-site estimates or opaque pricing structures.
- Incentive for New Users: Esekko.us offers a 20% discount for those who take the Clean Quiz, serving as an attractive incentive for first-time customers to engage with their service.
Cancellation Policy and Flexibility
Understanding a service’s cancellation policy is vital for customers.
Esekko.us outlines a clear and standard policy that balances flexibility for the client with the operational needs of the business.
- 24-Hour Notice: Customers can cancel or change their appointment up to 24 hours before the start time without incurring any charge. This provides a reasonable window for unforeseen circumstances.
- Full Price Charge for Late Cancellations: Appointments canceled or changed less than 24 hours in advance will be charged at full price. This industry-standard policy helps compensate the company for lost revenue and scheduled staff time.
- Importance of Policy Adherence: This policy emphasizes the importance of timely communication from the client’s side to avoid charges, reinforcing professional conduct.
Providing Access and Supplies
Esekko.us addresses practical considerations regarding client presence and equipment, aiming to simplify the process for the homeowner.
- No Client Presence Required: The website explicitly states that customers do not need to be home when housekeepers arrive. This offers significant flexibility for busy individuals.
- “Many of our customers aren’t home when we clean for them. Please be sure to leave accurate instructions so we can access your home and not waste any of your valuable cleaning time.”
- Client Access Instructions: While presence isn’t required, accurate instructions for home access are crucial. This highlights the importance of clear communication from the client’s side for a smooth service delivery.
- All Supplies Provided: Esekko.us takes the burden of providing cleaning supplies off the customer, bringing all necessary products, equipment, and materials.
- “No, you do not need to provide any supplies. We bring all products, equipment, and materials needed to do the job right.” This reinforces their commitment to using specific, pre-vetted eco-friendly and non-toxic products.
The Esekko.us Difference: Why Choose Them?
In a competitive market, Esekko.us aims to stand out by highlighting several key differentiators.
These points are designed to convince potential clients that their approach offers superior value and peace of mind.
Focus on Health and Environment
The emphasis on non-toxic, all-natural, and hypoallergenic products is a significant distinguishing factor.
This aligns with a growing consumer demand for healthier home environments.
- Healthier Living Spaces: By explicitly stating their use of non-toxic and hypoallergenic solutions, Esekko.us appeals to individuals concerned about indoor air quality and chemical exposure. This is particularly relevant for families with children, pets, or individuals with allergies or respiratory sensitivities.
- “At Esekko, we put the health of your family and the planet at the forefront of every cleaning job.”
- Environmental Responsibility: Their commitment to eco-friendly practices demonstrates a broader corporate social responsibility. This resonates with environmentally conscious consumers who prefer businesses that align with their values.
- “Esekko is the leading provider of eco-friendly cleaning services in Chicago.”
- No Compromise on Cleanliness: The messaging suggests that this commitment to natural products does not diminish cleaning efficacy, aiming to provide a “thorough, environmentally responsible cleaning experience every time.”
Pet-Friendly Services
For pet owners, the explicit assurance of pet-safe cleaning products is a major advantage.
This alleviates concerns about chemical exposure to beloved animals. Urlaubsguru.de Reviews
- Safety for Animal Companions: The website directly addresses the concern of pet owners, stating: “Choosing the right pet-safe cleaning products is crucial not only for the cleanliness of your home but also for the health and safety of your beloved animal companions.”
- Peace of Mind for Pet Owners: Knowing that the cleaning solutions used are specifically chosen to be safe for pets provides significant peace of mind, allowing owners to feel comfortable having their animals present during or after cleaning.
- Integration with Service: The question “Is it ok if my pet is home when you clean?” being answered with “Yes, absolutely. We are very pet-friendly and look forward to meeting you and your pet!” reinforces this commitment as an integral part of their service.
Customer-Centric Approach and Support
Esekko.us positions itself as a service that genuinely cares about its clients, offering strong support and responsiveness.
- “Making Your Life Easier”: The core differentiating statement is: “Esekko is more than a cleaning service—we’re here to make your life easier. By handling the cleaning, we give you the freedom to focus on what’s most important.” This highlights a benefit-driven approach, selling convenience and time savings.
- Decades of Expertise: They claim “decades of expertise in residential cleaning in Chicago,” implying a deep understanding of the industry and local market. This experience is touted as having refined their methods to deliver “spotless, stress-free results every time.”
- Responsive Feedback Channel: Esekko.us has a clear process for addressing concerns: “If you notice any issues while our team is at your home, please contact your local Esekko office in Chicago.” This direct line of communication is crucial for timely problem resolution.
- Worry-Free Guarantee: The 24-hour satisfaction guarantee underscores their confidence in their service and their willingness to rectify any shortcomings, building trust with potential clients. This commitment to making things right is a strong selling point.
Geographic Focus and Local Presence
Esekko.us explicitly targets the Chicago, Illinois area, which has several implications for its service delivery, competitive positioning, and local market understanding.
Service Area Exclusively in Chicago
The website consistently mentions “Chicago” in relation to its services, indicating a localized business model.
- Targeted Operations: Their primary focus is on serving the residential cleaning needs within Chicago. This allows them to concentrate resources, understand local market dynamics, and potentially offer more personalized service within that specific geographic zone.
- Physical Address: The inclusion of a physical address 619 N SPRINGFIELD AVE 1, CHICAGO, IL 60624, United States reinforces their local presence and provides a tangible point of contact.
- Local SEO Implications: By consistently mentioning “Chicago,” Esekko.us optimizes its online presence for local searches, making it easier for residents in the area to find their services. Phrases like “cleaning company in Chicago” and “pet-safe cleaning services in Chicago” are prominently featured.
Benefits of a Local Provider
Operating as a local business often brings several advantages, particularly in a service-oriented industry like home cleaning.
- Deeper Market Understanding: A local company is likely to have a better grasp of the specific needs, preferences, and challenges of residents in their service area. This might include understanding common housing types, specific environmental concerns e.g., city dust, or typical client schedules.
- Quicker Response Times: Being locally based can enable faster response times for scheduling, inquiries, and addressing any immediate concerns, as their teams are already operating within the city.
- Community Integration: A local business often aims to build stronger community ties and a reputation based on word-of-mouth referrals. The emphasis on customer satisfaction and feedback aligns with building a strong local brand.
- Direct Accountability: Having a local office implies a greater degree of direct accountability, as clients know there’s a physical presence they can contact.
How Local Presence Enhances Service Delivery
Esekko.us’s localized approach appears to enhance several aspects of its service delivery.
- Efficient Logistics: Operating within a defined geographic area allows for more efficient scheduling and routing of cleaning teams, potentially reducing travel times and enabling more precise arrival times.
- Localized Product Sourcing Implicit: While not explicitly stated, a local focus might also mean sourcing cleaning products or equipment from local suppliers, further reinforcing their commitment to the community.
- Tailored Customer Service: The ability to provide “customized cleaning services in Chicago” by tailoring specific areas or tasks suggests a granular understanding of individual homes within their service area.
- “Local Esekko Office in Chicago”: The instruction to contact the “local Esekko office in Chicago” for concerns highlights that clients are dealing with a localized support structure rather than a distant call center, which can often lead to more effective problem resolution.
The Esekko.us Customer Journey and Experience
Esekko.us appears to have designed a straightforward customer journey, from initial inquiry to post-service feedback, aiming for a seamless and positive experience.
Initial Inquiry and Personalization
The starting point for most new customers is likely the “Clean Quiz,” which serves as an entry point for personalized service.
- Discovery and Attraction: Potential clients discover Esekko.us, perhaps through local searches for cleaning services in Chicago. The offer of “20% Off Cleaning” immediately captures attention.
- “Clean Quiz” Engagement: The primary call to action for pricing is the “2 minute clean quiz.” This interactive tool gathers essential information about the client’s home, preferences, and cleaning needs.
- Data Collection: It likely collects data on home size, number of rooms, presence of pets, and desired level of clean Basic, Deep, Moving, Construction.
- Algorithm-Driven Estimates: The use of an “algorithm to generate custom cleans for each person” suggests a sophisticated system for providing accurate and personalized price estimates, minimizing surprises later.
- Customized Service Tailoring: The quiz’s output informs the service configuration, ensuring that the cleaning plan aligns with the client’s specific requirements. This is crucial for managing expectations and delivering satisfactory results.
Booking and Scheduling
Once an estimate is generated, the booking portal facilitates the scheduling process.
- Easy-to-Use Booking Portal: Esekko.us mentions an “easy to use booking portal” where clients can leave detailed notes for one clean or all future cleans. This indicates a user-friendly interface for managing appointments.
- Exact Scheduling Confirmation: The system likely confirms the exact date and time of the appointment, reinforcing their commitment to precise arrivals.
- Pre-Service Communication: While not explicitly detailed, a professional service would typically send a confirmation email or text message after booking, reiterating appointment details and any preparatory instructions.
Service Day Experience
The actual cleaning day is designed to be as hands-off as possible for the client.
- No Client Presence Required: As highlighted earlier, clients are not required to be home, offering maximum convenience. Access instructions are key here.
- Self-Sufficient Teams: The cleaning teams arrive fully equipped with “all products, equipment, and materials needed to do the job right.” This means clients don’t need to worry about providing anything.
- Pet-Friendly Environment: The teams are prepared to work in homes with pets, demonstrating an understanding and comfort with animal companions.
- Professional Execution: The “diligent attention to detail and a meticulous personal touch” are the core promises of the actual cleaning process.
Post-Service Engagement and Support
Esekko.us emphasizes post-service interaction to ensure satisfaction and gather valuable feedback. Motorfinity.uk Reviews
- Feedback Survey: After the clean, a survey is “texted directly” to the client. This direct and convenient method encourages higher response rates.
- Continuous Improvement: This feedback is “invaluable and plays a key role in helping us maintain our reputation as a top home cleaning company,” indicating a commitment to learning and improvement.
- Google Business Profile Reviews: Clients are encouraged to share their thoughts on Esekko’s Google Business Profile page. This public review mechanism is critical for building trust and attracting new customers.
- Worry-Free Guarantee Activation: If issues arise, the 24-hour guarantee provides a clear path for resolution. Clients are encouraged to contact their “local Esekko office in Chicago” for any concerns.
- Problem Resolution: This direct support mechanism ensures that potential dissatisfactions are addressed promptly and effectively, preventing negative long-term impacts on customer relationships.
- Ongoing Engagement Blog: The encouragement to “Stay connected by following our blog” suggests an effort to build a community and provide valuable content beyond just cleaning services, potentially discussing home care tips or updates from Esekko.us.
Comparative Advantages in the Cleaning Market
Their approach focuses on several key areas that set them apart from conventional offerings.
Beyond Basic Cleaning: A Health-Conscious Approach
Many cleaning services focus solely on visual cleanliness.
Esekko.us, however, integrates health and environmental considerations into their core service.
- Superior Product Choice: While some companies might offer “green” options as an add-on, Esekko.us appears to default to non-toxic, all-natural, and hypoallergenic products. This is a significant differentiator, especially for clients with allergies, sensitivities, or young children. This avoids the use of harsh chemicals often found in conventional cleaning, which can be detrimental to indoor air quality and overall well-being.
- Holistic Home Environment: Their goal is not just a clean home, but a “pristine haven of comfort” that safeguards family health. This broader vision elevates their service beyond mere tidying.
- Transparency in Product Use: The website explicitly states they bring all supplies and use specific types of products, providing transparency that some competitors might lack.
Operational Efficiency and Customer Convenience
Esekko.us highlights aspects of its operational model that prioritize client convenience and reliability.
- Exact Scheduling vs. Arrival Windows: A major pain point for many service users is waiting for technicians within broad arrival windows. Esekko.us’s commitment to “exact scheduling” e.g., 8:30 am arrival, 11:30 am sharp finish is a significant competitive advantage that respects clients’ time. This precision is rare in the cleaning industry and speaks volumes about their logistical capabilities.
- No Prep Required for Clients: Many services request clients to tidy up before the cleaners arrive. Esekko.us explicitly states “absolutely no prior prep is required.” While tidying helps, the service is designed to be truly hands-off for the homeowner, making it incredibly convenient for busy individuals.
- Supplies Included: Not having to worry about providing or purchasing cleaning supplies is a minor but appreciated convenience. More importantly, it ensures that Esekko.us’s teams consistently use their preferred, vetted eco-friendly products.
Strong Customer Support and Satisfaction Guarantees
Their commitment to customer satisfaction goes beyond just performing the clean.
- Worry-Free Guarantee: The 24-hour satisfaction guarantee sets a clear standard for quality and provides clients with recourse if they are not fully satisfied. This proactive approach to customer service builds trust and confidence. Many companies may not offer such explicit guarantees or make them harder to redeem.
- Accessible Feedback Channels: The immediate text survey and encouragement to leave Google reviews indicate a proactive approach to gathering feedback and using it for continuous improvement. This also allows for public validation of their service quality.
- Direct Local Contact: The instruction to contact the “local Esekko office in Chicago” for concerns suggests a more personalized and efficient problem-solving process compared to large national chains with centralized, potentially impersonal, customer service.
- “Care” as a Core Value: By framing “Care” as a central pillar of their business for customers, their loved ones, the experience, and the housekeepers, Esekko.us attempts to create an emotional connection and brand loyalty that transcends a transactional cleaning service. This focus on ethical treatment of both clients and staff housekeepers can be a strong draw.
Addressing Potential Questions and Concerns
While Esekko.us presents a very positive image, potential customers might have lingering questions or concerns that are common for any service business. The website addresses many of these proactively.
Pricing Structure and Cost
While the “Clean Quiz” aims to provide an estimate, the actual pricing mechanism and potential variations might be a concern for some.
- Algorithmic Pricing: The use of an algorithm for custom cleans is a modern approach, but some customers might prefer a more direct, transparent breakdown of how different factors clutter, pets, lifestyle specifically influence the final price beyond just an estimate.
- Value for Money: Given their emphasis on specialized products and personalized service, Esekko.us might be perceived as a premium service. Understanding the value proposition—i.e., whether the benefits of non-toxic, pet-safe, and highly convenient service justify the cost—is key for potential clients.
- Comparison with Competitors: While they highlight their differences, potential clients will likely compare their estimated price against other local cleaning services, both traditional and eco-friendly.
Availability and Scheduling
Even with exact scheduling, a local service might have limitations on availability, especially for popular time slots.
- Booking Lead Time: How far in advance do appointments typically need to be booked? Is it possible to get same-day or next-day service in emergencies, or is there usually a waitlist?
- Peak Demand: During peak seasons or holidays, is their capacity sufficient to meet demand without compromising service quality or exact scheduling promises?
- Geographic Specificity within Chicago: While they serve Chicago, are there specific neighborhoods or areas within Chicago where service might be less readily available or require additional travel time?
Quality Control and Consistency
Maintaining a high standard of quality across multiple cleaning teams is a perpetual challenge for any service business.
- Team Training: How are the housekeepers trained to ensure “diligent attention to detail and a meticulous personal touch”? Are there ongoing training programs for new products or techniques?
- Supervision and Oversight: What measures are in place to ensure consistency in cleaning quality from one visit to the next, especially if different teams are assigned to a home?
- Resolving Discrepancies: While the 24-hour guarantee is good, how are “issues” truly rectified? Is it a re-clean, a partial refund, or another form of compensation? Clarity on the resolution process can enhance trust.
- Background Checks for Staff: While not explicitly mentioned, for a service entering people’s homes, information on background checks for staff would be reassuring for clients.
Product Details
While they emphasize non-toxic and eco-friendly, some highly detail-oriented clients might want more specifics. Wjphonerepairs.com Reviews
- Specific Product Brands: While they state “you can learn more about the products we use here” likely a link on their site, providing some examples of the specific brands or types of products used directly on the main review page could enhance credibility.
- Certifications: Do their products carry any specific eco-certifications e.g., EPA Safer Choice, Green Seal? This would further validate their claims of being environmentally friendly.
- Ingredients Transparency: For those with extreme sensitivities, a general statement about “non-toxic” might not be enough. More detailed information about ingredients or a link to product safety data sheets could be beneficial.
Frequently Asked Questions
What is Esekko.us?
Esekko.us is a residential cleaning service based in Chicago, Illinois, offering various cleaning options from basic upkeep to deep cleans, moving cleans, and post-construction clean-ups.
They focus on using eco-friendly, non-toxic, and pet-safe cleaning products.
Where does Esekko.us operate?
Esekko.us exclusively operates in Chicago, Illinois, providing cleaning services to residents within the city.
Their physical address is 619 N SPRINGFIELD AVE 1, CHICAGO, IL 60624, United States.
What types of cleaning services does Esekko.us offer?
Esekko.us offers Basic Clean, Deep Clean, Moving Clean, and Construction Clean services, each tailored to different levels of cleaning needs, from routine maintenance to comprehensive whole-home or post-renovation cleaning.
Does Esekko.us use eco-friendly cleaning products?
Yes, Esekko.us explicitly states its commitment to using environmentally friendly cleaning practices and products.
They are a leading provider of eco-friendly cleaning services in Chicago.
Are Esekko.us’s cleaning products safe for pets?
Yes, Esekko.us prioritizes the well-being of pets and strictly uses safe cleaning products for animals in all their cleaning services. They are very pet-friendly.
Are Esekko.us’s cleaning products non-toxic and hypoallergenic?
Yes, Esekko.us uses only non-toxic cleaning products and adopts a hypoallergenic approach, aiming to create an immaculate and healthy environment for families, especially those with allergies or sensitivities.
How do I get an estimated price for my home cleaning from Esekko.us?
You can get an estimated price by taking their “2-minute Clean Quiz” on their website. Nkuku.com Reviews
The quiz uses an algorithm to generate custom cleans and estimates based on factors like clutter, pets, and lifestyle.
Is there a discount for new Esekko.us customers?
Yes, Esekko.us offers a 20% discount on cleaning services for those who take their “Clean Quiz” to discover their perfect clean.
Do I need to be home when Esekko.us cleans my house?
No, you do not need to be home.
Many Esekko.us customers are not home when they clean.
You just need to provide accurate instructions for home access.
Does Esekko.us provide their own cleaning supplies and equipment?
Yes, Esekko.us brings all necessary products, equipment, and materials to do the job right, so you do not need to provide any supplies.
What is Esekko.us’s cancellation policy?
You may cancel or change your appointment up to 24 hours before the start time without being charged.
Appointments canceled or changed less than 24 hours in advance will be charged at full price.
How does Esekko.us ensure exact scheduling?
Esekko.us states they offer exact scheduling, meaning if your appointment is set for 8:30 am, they will arrive at 8:30 am and complete the service by the scheduled end time e.g., 11:30 am for a three-hour appointment.
How should I prepare my home before Esekko.us arrives?
Absolutely no prior preparation is required. Popsewing.com Reviews
However, tidying up loose items like toys and clothing can help their teams clean more efficiently.
What if I have concerns about my Esekko.us cleaning service?
Esekko.us values feedback.
If you notice any issues, you should contact your local Esekko office in Chicago within 24 hours.
They offer a worry-free guarantee and will work to make it right if you’re not fully satisfied.
How can I provide feedback about my Esekko.us experience?
After your clean, you will receive a survey texted directly to you to share your feedback.
You can also share your thoughts on Esekko’s Google Business Profile page.
Is Esekko.us a reliable cleaning company?
Esekko.us emphasizes reliability through features like exact scheduling, providing all supplies, not requiring customer presence, and offering a satisfaction guarantee, aiming to provide a stress-free experience.
Does Esekko.us offer customized cleaning services?
Yes, you can tailor your cleaning service by selecting specific areas or tasks you’d like Esekko.us to prioritize.
You can leave detailed notes for their teams in their booking portal.
What makes Esekko.us different from other cleaning companies in Chicago?
Esekko.us differentiates itself through its focus on making life easier for clients, decades of residential cleaning expertise in Chicago, use of eco-friendly/non-toxic/pet-safe products, exact scheduling, and a strong customer care philosophy, including a worry-free guarantee. Getmozo.com Reviews
Who founded Esekko.us or what inspired it?
The website mentions that you can “learn more about what makes the Esekko way different and the woman who inspired it all” on their blog, suggesting a personal story behind the company’s foundation.
Can I follow Esekko.us for updates and tips?
Yes, Esekko.us encourages customers to stay connected by following their blog for updates and potentially home cleaning tips.
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