Sendapp Professional Pros & Cons

Alright, let’s talk about what’s great and what could be better with Sendapp Professional. Every tool has its strengths and weaknesses, and Sendapp is no different.

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Pros:

• Super Easy to Use: This is a big one that comes up again and again in reviews. People love how intuitive and simple the interface is. You don’t need to be a tech guru to get started, which means less time fumbling around and more time actually doing your marketing.
• Efficient Bulk Messaging: If you need to send messages to a lot of people at once, Sendapp Professional really shines here. It’s a massive time-saver for broadcasts, promotions, or important updates, and you can send to hundreds of contacts simultaneously.
• Handy Automation Features: The ability to set up automated responses and schedule messages is a huge plus. This means you can keep your customers engaged even when you’re not actively online and plan your outreach strategically. It helps provide instant replies and improves overall customer service.
• Good Customer Support: Many users have highlighted the prompt and helpful customer service. Knowing that there’s responsive support available if you hit a snag is always reassuring.
• Reliable Performance: The tool is often noted for its consistent performance and high uptime. You want a tool that works when you need it to, and Sendapp Professional seems to deliver on that front.
• Contact Management Made Easy: Importing contacts from various formats (like .vcf, .csv, .txt, Google, and Apple Contacts) is a huge convenience. This makes it simple to bring your existing customer lists into the platform.
• Lifetime Deal Availability: For many, the option to get lifetime access for a one-time payment is a fantastic value proposition, especially compared to ongoing monthly subscriptions.

Cons:

• Occasional Bugs/Glitches: While generally reliable, some users have reported minor technical issues or occasional bugs. These aren’t constant problems, but they can be a bit disruptive when they happen.
• Initial Setup Can Be Tricky: For some new users, the initial setup process might be a bit challenging. While the dashboard is easy to use, getting everything configured at the very beginning might require a bit of patience.
• Interface Can Feel Dated: A few reviews have mentioned that the tool’s interface can sometimes feel a bit “dated” and doesn’t always seem to get frequent visual updates. While the functionality is solid, the look and feel might not be as modern as some newer tools.
• Potential for WhatsApp Bans: This isn’t specific to Sendapp Professional, but a general concern when using any bulk messaging tool for WhatsApp. If messages are perceived as spam, WhatsApp can ban accounts. SendApp does include features to adjust message sending speed to help mitigate this, but responsible usage is crucial.
• SMS System Not Always Included: Some users noted that while SendApp’s website might mention an SMS system, it’s not always included in all deals, like some AppSumo lifetime deals. It’s important to clarify what’s covered in your specific purchase.
• Pricing (for standard plans): While a lifetime deal might be a steal, the standard monthly cloud plans can be considered pricey by some small businesses, starting from €19/month for the professional cloud version.

Overall, Sendapp Professional seems to be a strong contender for WhatsApp marketing, especially if you value ease of use and bulk messaging capabilities. Just keep in mind some of the minor hiccups and the importance of using it responsibly to avoid any issues with WhatsApp.

Read more about Sendapp Professional Review:
Sendapp Professional Review & First Look
How Does Sendapp Professional Work?
Sendapp Professional Features