WP Scheduled Posts (SchedulePress) Customer Support Review

Customer support can make or break your experience with any plugin, right? Even the best tool can become a headache if you can’t get help when you run into a snag. So, let’s talk about the support for WP Scheduled Posts, now SchedulePress.

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The plugin is developed by WPDeveloper, a company known for other popular WordPress plugins. This is generally a good sign, as it suggests they have a dedicated team and established processes for supporting their products.

What Users Are Saying

From what I’ve seen in reviews, the feedback on SchedulePress’s customer support is a bit mixed, but largely positive:

• Positive Experiences: Many users highlight the support as “great,” “quick and efficient,” and responsive. This suggests that when things go well, you can expect timely and helpful assistance. Some specifically mention quick resolution of issues.
• Areas for Improvement (Minor Issues): A few reviews have, however, noted that support response times can sometimes be slow. This isn’t a widespread complaint, but it’s worth being aware that individual experiences might vary. There have also been mentions of occasional bugs or social media connectivity issues, which would naturally lead to interactions with support.

How to Get Support

Typically, for a plugin like SchedulePress, you’d find support channels like:

• Support Tickets: This is usually the primary way to get in touch with the technical team. You submit a detailed description of your issue, and they respond via a ticketing system.
• Knowledge Base/Documentation: WPDeveloper provides a knowledge base and documentation for SchedulePress. This is super helpful for finding answers to common questions and troubleshooting minor issues on your own, without even needing to contact support directly. I always recommend checking the documentation first!
• Community Forums: While less formal, sometimes you can find solutions or advice from other users on WordPress.org forums or specific plugin communities.
• Live Chat: Some premium plugins offer live chat for quicker, more immediate assistance, especially for setup questions.

Given that WPDeveloper is a reputable company with multiple products, they generally have a professional support team dedicated to their plugins. When you purchase a Pro plan, you usually get dedicated support for a year, with options for ongoing support with lifetime plans.

My take? While a few isolated reports suggest occasional delays, the general consensus is that WP Scheduled Posts (SchedulePress) has good customer support. It’s always a good idea to check their current support channels and typical response times if you’re concerned, but for most users, it seems to be a reliable aspect of the plugin.

Read more about WP Scheduled Posts Review:
WP Scheduled Posts (SchedulePress) Review & First Look
WP Scheduled Posts (SchedulePress) Features
How Does WP Scheduled Posts (SchedulePress) Work?
WP Scheduled Posts (SchedulePress) Pricing
Is WP Scheduled Posts (SchedulePress) Worth It?
WP Scheduled Posts (SchedulePress) Pros & Cons
WP Scheduled Posts (SchedulePress) Alternatives Auto Affiliate Links Results: What Users Are Saying