While BeHuman.Online, particularly the BHuman.ai personalized video tool, generally receives positive feedback, no software is without its occasional hiccups or areas for improvement. Looking at user reviews, here are some of the complaints and common issues that have been brought up:

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Table of Contents

1. Occasional Cloning Inconsistencies

The Issue: While the AI cloning for face and voice is often praised for its realism, some users have noted that it can be “hit or miss”. This means that the quality or consistency of the cloned video might not always be perfect, especially when generating at very large scales.
User Perspective: It’s a matter of refinement. While the technology is impressive, there’s always room for the AI to get even better at mimicking subtle nuances to ensure consistently high-quality outputs.

2. Automation Workflow Can Feel Clunky

The Issue: While BeHuman.Online supports automation and integrations, some users have expressed that the process of setting up these workflows can sometimes feel a “bit clunky”.
User Perspective: This isn’t to say it doesn’t work, but rather that the user experience for building robust, multi-step campaigns might require more effort or be less intuitive than desired. Smoother workflows would make the platform even more powerful.

3. Learning Curve for Advanced Features

The Issue: The basic functions of BeHuman.Online are often highlighted as user-friendly, but into the more advanced features or complex use cases can involve a learning curve.
User Perspective: This means you might need to invest some time in “trial and error” to figure things out, especially if you’re not particularly tech-savvy or new to AI video tools. Users have suggested that more tutorials or clearer guidance for these advanced functionalities would be beneficial.

4. CSV Upload Errors (Historical/Isolated)

The Issue: At least one review mentioned encountering persistent errors when trying to upload CSV files, even when the data was formatted correctly.
User Perspective: This could be an isolated incident, a temporary bug that has since been fixed, or an issue related to specific file formatting. However, if CSV upload is a critical part of your workflow, it’s something to be aware of.

5. “Scam” or “Doesn’t Work” Claims (Disputed)

The Issue: On platforms like AppSumo, a few very negative reviews have appeared, claiming the product is a “scam” or “doesn’t work”.
Vendor Response: It’s important to note that the BeHuman founder has directly responded to these claims, stating that the product is actively developing, regularly releasing new updates (like an improved lip-sync model), and has “tens of thousands of active happy users”. This suggests these extreme negative reviews might be isolated incidents, misunderstandings, or related to early-stage bugs that have since been resolved. It also highlights that AppSumo deals, while great value, sometimes involve newer products still working out kinks.

6. No Refund Policy (for BHuman.ai directly)

The Issue: Some sources indicate that BHuman.ai has a “strict no-refund policy” if purchased directly from their website.
User Perspective: This means you should be confident that the tool meets your needs before committing to a purchase outside of a promotional offer (like an AppSumo deal with a money-back guarantee).

Overall, while the positive feedback outweighs the negative, these are the areas where users have expressed some level of concern or suggested improvements. The development team’s active engagement and continuous updates suggest they are addressing these points over time.

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