References

IBM (2019). Chatbots can save up to 80% of customer service costs.
Chatbot Statistics: How many businesses use them?. (n.d.). [Online]. Available: https://www.salesforce.com/news/stories/chatbot-statistics/.
Kay, C. (2023, July 26). 2023 Live Chat Statistics: Usage, Benefits, and More. Zendesk. [Online]. Available: https://www.zendesk.com/blog/live-chat-statistics/.
Salesforce. (n.d.). Chatbot Statistics: How many businesses use them? [Online]. Available: https://www.salesforce.com/news/stories/chatbot-statistics/.

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Getting Started with a Chatbot Builder