How Does theflightsboss.com Work?

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The operational model of theflightsboss.com appears to deviate from the instant, self-service booking typical of major online travel agencies (OTAs) like Expedia or Booking.com. Instead, it seems to operate on a quote-request model, where users submit their travel preferences, and a team then manually processes these requests to provide flight options. This model is more akin to a traditional travel agency with an online lead generation component.

Step-by-Step Workflow

The process outlined on the website, particularly through the prominent “Get a Quote Now!” calls to action, suggests the following workflow:

  1. User Initiates Search: A prospective traveler visits theflightsboss.com and fills out the flight search form. This form typically asks for:
    • Origin City
    • Destination City
    • Departure Date
    • Return Date (for round trips)
    • Number of Adults
    • Number of Children
    • Number of Rooms (though this is more relevant for hotel bookings, its inclusion might suggest future expansion or a legacy field from a template).
  2. Submission of Inquiry: After entering the details, the user clicks a “Get a Quote” or similar button. Crucially, the website does not immediately display a list of flights, prices, or airlines.
  3. Team Processing: This is where the manual aspect likely comes in. The website states, “Just speak to our dedicated team, and share your travel plans… That’s it. The sooner you share the details, the better deals you get.” This implies that a human agent, rather than an automated system, receives the inquiry.
    • Agent Sourcing: The agent then likely uses internal tools, airline consolidator networks, or global distribution systems (GDS) to search for flight options that match the user’s criteria. They might have access to special bulk fares or negotiated rates.
  4. Quote Delivery: The agent then prepares a personalized flight quote, which is typically communicated back to the user. Given the emphasis on “Call 1866-474-8786,” this quote is most likely delivered over the phone, or possibly via email.
    • Discussion and Customization: This phone interaction allows the agent to discuss the quote, explain options, address any questions, and potentially upsell or cross-sell other services (like the mentioned “Family Travel” or “Honeymoon” packages).
  5. Booking Finalization: If the user accepts the quote, the agent would then proceed with finalizing the booking, collecting payment information over the phone or through a secure payment link.
    • No Online Dashboard: Based on the website’s appearance, there doesn’t seem to be an online portal or dashboard where users can view their quotes, manage bookings, or access itineraries post-purchase. This implies all post-booking communication and document delivery (e-tickets, itineraries) would occur via email or direct contact.

Key Operational Characteristics

This model has several distinct characteristics compared to a self-service OTA:

  • Personalized Service (Potential): The human element can allow for more tailored advice and the ability to find complex itineraries or niche deals that automated systems might miss.
  • Reliance on Human Agents: The scalability and speed of service depend heavily on the availability and efficiency of their “dedicated team.”
  • No Real-time Inventory/Pricing: Users do not get instant price transparency or the ability to compare multiple flight options simultaneously on the website. Prices are communicated after an inquiry.
  • Payment Process: Payment collection is likely handled over the phone or via a secure link provided by the agent. Users should exercise extreme caution when providing credit card details over the phone, ensuring the legitimacy of the service before proceeding.
  • Communication Channel Focus: The emphasis is clearly on phone calls for interactions, from initial quote discussions to customer support.

Implications for the User

This operational model has specific implications for potential customers:

  • Time Lag: There will be a time lag between submitting a request and receiving a quote, which might not be ideal for urgent travel needs.
  • Less Price Transparency: It’s harder to compare the “deals” offered by theflightsboss.com against the broader market in real-time, as you don’t get immediate results.
  • Dependency on Agent: The entire booking experience, including problem resolution, relies heavily on the competence and honesty of the assigned agent.
  • Documentation and Record-Keeping: Users will need to ensure they receive all booking confirmations, e-tickets, and payment receipts in writing (email) as there might not be an online portal to access them.

In essence, theflightsboss.com functions as an online storefront for a travel agency that primarily handles bookings manually after receiving inquiries.

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