Based on checking the website, Shazzfreightforwarding.co.uk appears to be a legitimate and dedicated freight forwarding service specializing in shipments from the UK to Zimbabwe.

The site clearly outlines its services, focusing on both air and sea freight for personal and business needs, with a strong emphasis on customer communication and efficiency.

For anyone looking to send goods to Zimbabwe, the detailed information provided regarding pricing, prohibited items, packaging guidelines, and delivery options offers a solid foundation for making an informed decision.

They position themselves as a reliable partner, aiming to make the often complex shipping process as hassle-free as possible.

From small packages to large consignments and even vehicles, they claim to possess the expertise and resources to handle diverse shipping requirements.

The website also highlights their commitment to keeping customers updated on their shipment status, which is a crucial factor for peace of mind when sending valuable goods across continents.

They even provide contact information and operating hours, indicating accessibility for inquiries and support, which is a good sign for a service-oriented business.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Navigating Shazzfreightforwarding.co.uk: Services and Specializations

Shazzfreightforwarding.co.uk presents itself as a specialized logistics provider with a clear focus: shipping from the UK to Zimbabwe.

This singular focus allows them to develop deep expertise in this specific corridor, potentially leading to more efficient and tailored services for their clientele.

They aim to cater to both individual and business needs, offering a range of solutions that go beyond just dropping off a parcel.

Air Freight Services: Speed and Efficiency

For time-sensitive shipments, Shazz & Co Freight Forwarding highlights its weekly air freight service to Zimbabwe. This service is designed for speed and reliability, aiming for a 7-10 working-day delivery window from the date the shipment leaves the UK. This is a crucial detail for businesses and individuals needing to get goods to their destination quickly.

Weekly Departures: Shipments are dispatched every Saturday, making it a consistent option for planning.
Cut-off Times: Parcels received after 12 pm on a Friday will be dispatched the following Saturday, which is vital for customers to note for timely delivery.
Customs Clearance Included: A significant advantage is that their air freight prices are stated to be inclusive of customs and excise duties, streamlining the process for the customer.
Handling Diverse Cargo: They are equipped to handle everything from small packages to vehicles via air freight, showcasing flexibility in their service offerings.

Sea Freight Services: Cost-Effectiveness for Larger Shipments

For larger, less time-sensitive consignments, Shazz & Co Freight Forwarding offers sea freight solutions.

This is often the more economical choice for bulkier items or when cost-saving is a higher priority than immediate delivery.

Container-Based Dispatch: Sea freight containers are only dispatched once full, which means customers need to be aware that this service might take longer to initiate compared to air freight.
Extended Transit Times: The estimated transit time for sea freight is 9-10 weeks from the date the vessel sails from the UK. This requires significant planning and patience from the customer’s end.
Minimum Weight: There’s a minimum weight of 30kg for their sea freight service, indicating it’s geared towards larger shipments.
Diverse Item Handling: From drums and suitcases to large appliances like American fridge freezers and sofas, they offer specific pricing for a wide array of household and personal items.

Bespoke Returning Resident Door-to-Door Service

This service specifically targets individuals returning to Zimbabwe with a significant volume of personal belongings.

It’s a comprehensive solution for those relocating and needing to ship an entire household.

40ft High Cube Container: Customers can ship a full 40ft High Cube container, allowing for a substantial amount of goods to be transported.
Door-to-Door Convenience: The service offers delivery to any city in Zimbabwe, taking the logistical burden off the customer.
Comprehensive Relocation Support: This service appears to be tailored for a complete household move, providing a structured approach to large-scale personal shipments.

Pricing and Cost Structure: Understanding Your Investment

Understanding the pricing structure is crucial for any shipping service.

Shazzfreightforwarding.co.uk attempts to provide transparency regarding its costs, though some details require direct inquiry. Mytoptour.es Reviews

They offer different pricing models for air and sea freight, along with additional charges for specific services and items.

Air Freight Pricing Model

The air freight service uses a straightforward per-kilogram rate, but with an important distinction between actual and volumetric weight.

£11 per kg: This is the base rate, applied to the greater of the actual or volumetric weight.
Volumetric Weight Calculation: Length x Width x Height ÷ 6,000 = Volumetric Weight. This standard industry calculation ensures that bulky but light items are charged fairly.
£15 Handling Fee: A flat handling fee is applied per shipment, regardless of weight.
No Minimum Weight: This is a customer-friendly policy, allowing for even very small packages to be sent without incurring a prohibitive minimum charge.
Document-Specific Pricing: Documents up to 5kg are charged at a flat rate of £25.
Delivery Charges:
- Free delivery within a 30km radius from Robert Gabriel Mugabe International Airport.
- Free delivery within Harare.
- £25-£50 delivery outside Harare this range suggests variability based on distance or specifics.
- Home or work address delivery for a charge, with negotiable rates for packages 40kg and above for cities outside Harare.

Sea Freight Pricing Model

Sea freight employs a different pricing structure, often based on specific item types or a per-kilogram rate for general cargo.

£5 per kg for Boxes, Bags, Suitcases: This is the general rate for common personal effects.
Specific Item Pricing:
- Drum: £350 80kg maximum
- American fridge freezer: £900
- TVs: £300
- Cooker: £350
- Fridge freezer: £600
- Chest freezer large: £350
- Small chest freezer: £300
- Sofas/settees: From £350 indicating potential variation
- Washing machine or tumble dryer: £350
Delivery in Zimbabwe: Yes, delivery is available for a fee, dependent on the nature, size, weight, and destination of the goods.

Additional Charges and Considerations

Beyond the base rates, customers should be aware of potential extra costs.

Lithium-ion Battery Surcharge: A £60 surcharge is applied for up to two items containing lithium-ion batteries e.g., phones, laptops. Electric scooters with non-detachable batteries can incur up to £300 due to dangerous goods packaging requirements.
Undisclosed Battery Fines: Failure to declare items with lithium-ion batteries can result in delays and fines, emphasizing the importance of accurate packing lists.
Unusual/Oversized Packages: These will incur additional charges, a common practice in logistics to account for specialized handling.
Crating: Custom-made crates are available for a fee, recommended for fragile goods in sea freight to prevent damage.
Contamination Fine: A fine will be imposed if improperly packed liquids or creams contaminate other customers’ goods, highlighting the need for secure packaging.

Packaging Guidelines: Ensuring Safe Transit

Proper packaging is paramount in freight forwarding, directly impacting the safety and integrity of goods during transit.

Shazzfreightforwarding.co.uk provides clear and practical guidelines to help customers ensure their shipments arrive in perfect condition.

They emphasize the customer’s responsibility in preparing their items adequately.

General Packaging Best Practices

The website outlines several foundational principles for effective packaging.

Clean and Fully Packed Boxes: This prevents shifting of contents and provides structural integrity.
“H-Method” Taping: They specifically recommend the “H-method” for taping boxes, and even provide a link to a YouTube video demonstration. This method, involving taping all seams in an H shape, provides maximum protection against burst seams and tampering.
Weight Limits: Boxes should ideally not weigh more than 23kg. This is likely due to airline or handling equipment restrictions, and also to ensure the safety of handlers. Exceeding this limit might incur additional charges or require special handling.
Internal Protection: Placing contents into a plastic bag before boxing is advised for added protection, particularly against moisture or spills from other packages.
Fragile Item Handling:
- Fragile items TVs, glassware, dinnerware are sent at the owner’s risk. This is a critical disclaimer, putting the onus on the sender for adequate protection.
- Extra care and appropriate buffering material e.g., bubble wrap, foam, packing peanuts are strongly recommended to prevent movement and damage in transit.
- For sea freight, crating is explicitly recommended for fragile goods, and they offer custom-made crates for a fee.

Specific Item Packaging: Liquids and Online Orders

Detailed instructions are provided for certain types of items that require special attention.

Liquids and Creams Non-Flammable:
- Must be undamaged, tightly sealed, and double-bagged in strong plastic bags.
- This strict protocol is to prevent contamination of other customers’ goods.
- A fine will be imposed if improper packing leads to contamination, underscoring the seriousness of this requirement.
Online Orders: If customers purchase items online and have them delivered to Shazz & Co Freight Forwarding, specific instructions apply.
- Customers must notify the company prior to placing orders.
- Goods should be addressed to the customer’s name at the company’s address.
- Customers need to inform Shazz & Co when the order is dispatched and when it’s expected.
- Shazz & Co will confirm receipt and repackage goods according to their standards.
- They also sell packaging materials: boxes from £3.00 and shrink-wrap from £2.50.

Labelling Requirements

Accurate and clear labelling is essential for smooth processing and delivery. Nestpensions.org.uk Reviews

Sender and Receiver Details: Full name and contact details of both the sender and receiver must be written clearly at the bottom of the box, using black ink or a permanent marker.
Lithium Battery Declaration: Boxes containing any type of battery rechargeable or not must clearly state “LITHIUM” on the exterior. This is critical for air freight safety regulations.
Documentation and Visual Records:
- Customers are advised to take pictures or videos of their goods before packing.
- An accurate packing list is crucial.
- Taking pictures of sealed boxes/packages is strongly advised, providing a visual record of the condition upon dispatch.
Company Labels: Shazz & Co Freight Forwarding will affix their own labels prior to dispatch, indicating their internal tracking and shipping information.

Prohibited Items: What You Cannot Ship

Understanding the list of prohibited items is absolutely critical before attempting to ship anything.

Shazzfreightforwarding.co.uk clearly outlines items that are strictly forbidden, primarily due to safety regulations, legal restrictions, or customs policies in Zimbabwe.

Ignoring this list can lead to significant delays, confiscation of goods, fines, or even legal repercussions.

Hazardous and Flammable Materials

The majority of prohibited items fall under this category, as they pose a risk during air and sea transit.

Perfumes, Aftershave, Sanitisers: Many of these contain alcohol or flammable components.
Batteries loose or undeclared: While items with lithium-ion batteries can be shipped with a surcharge and proper declaration, loose batteries or those not declared are prohibited due to fire risk.
Drones: Often contain large lithium-ion batteries and may have import restrictions.
Lighters: Contain flammable liquid or gas.
Alcohol: Explicitly prohibited, likely due to import restrictions, duties, and handling complexities.
Flammable Liquids: This is a broad category including paints, solvents, fuels, and certain cleaning agents.
Aerosols and Spray Cans: These can explode or leak under pressure changes during transit.

Weapons and Dangerous Goods

Items that could be used as weapons or are inherently dangerous are strictly forbidden.

Firearms and Replica Firearms: Self-explanatory due to obvious safety and legal concerns.
Sharp Items: Knives, swords, or other sharp objects that could cause injury or are restricted.

Other Prohibited Items

Beyond hazardous materials, some other categories are also banned.

Adult Toys: Likely due to cultural, moral, or import restrictions in Zimbabwe.
Medication with caveats: While the general customs clearance section states “medication” attracts a higher tariff, the prohibited list strictly forbids it. This implies that most general medication cannot be shipped, and any exceptions would likely require specific permits or direct inquiry. It’s always best to err on the side of caution or seek alternative, permissible methods for necessary medication.

Consequences of Shipping Prohibited Items

The website doesn’t explicitly detail the consequences for all prohibited items, but it does mention fines for undeclared lithium batteries. Generally, shipping prohibited items can lead to:

Seizure/Confiscation: Customs authorities will seize the items.
Delays: The entire shipment may be held up.
Fines: The sender may face significant penalties.
Disposal: Prohibited items may be disposed of without reimbursement.
Legal Action: In severe cases, particularly with illegal substances or weapons, legal action could be taken against the sender.

Therefore, meticulous attention to this list is paramount to avoid complications.

If in doubt about a specific item, it’s always best to contact Shazz & Co Freight Forwarding directly for clarification.

Customer Service and Communication: A Key Pillar

Customers entrust their valuable possessions to a third party, and transparency about the shipment’s status can significantly reduce anxiety. Baronsgroup.co.uk Reviews

Shazzfreightforwarding.co.uk emphasizes its commitment to customer service and maintaining open lines of communication.

Commitment to Updates

The company states a clear promise regarding updates: “We will never leave you in the ‘dark’ about where your shipment is at any given time.” This suggests a proactive approach to keeping customers informed.

Regular Notifications: Their team pledges to keep customers updated from the moment goods are received until they are ready for delivery or collection.
Accessibility for Queries: They pride themselves on being “readily available to answer your questions and or queries,” indicating a responsive support system.

Channels for Contact and Feedback

Shazz & Co Freight Forwarding provides multiple avenues for customers to reach out and offer feedback, demonstrating an openness to engagement.

Direct Phone Line: A mobile number +44 7508514888 is prominently displayed for inquiries.
Email: An email address [email protected] is provided for written correspondence.
Physical Address: Their business center address in Ilkeston, Derbyshire, is listed, encouraging in-person visits during business hours.
WhatsApp Messaging: For convenience, they offer WhatsApp as a communication channel, catering to modern communication preferences.
Video Calls: For those who prefer a “walk-in feel” but can’t visit physically, video calls are offered by prior arrangement.
Operating Hours: Detailed operating hours from Monday to Sunday are listed, showcasing their availability for customer support.
Compliments, Complaints & Suggestions: They explicitly welcome feedback, stating that comments, suggestions, and complaints are valued and help them improve service. This indicates a maturity in their approach to customer relations, recognizing that feedback is a tool for growth.

Trustpilot Reviews and Testimonials

The website encourages visitors to “read our Trustpilot reviews,” providing a direct call to action to an independent review platform.

This is a strong indicator of transparency and confidence in their service, as Trustpilot is a widely recognized platform for genuine customer feedback.

For potential customers, checking these third-party reviews can offer invaluable insights into real-world experiences.

Understanding Insurance and Liability: Protect Your Goods

A critical aspect of any freight forwarding service is understanding what happens if things go wrong.

Shazzfreightforwarding.co.uk provides a very clear, albeit stark, statement regarding insurance and liability, placing significant responsibility on the customer.

This section is vital for all potential users to read carefully.

No Automatic Insurance Coverage

The website explicitly states: “Please note that your goods are not insured, therefore we do not accept liability for theft, loss and or damage which has not been caused by us.“ Bring.se Reviews

No In-House Coverage: This means Shazz & Co Freight Forwarding does not provide inherent insurance for the goods they transport.
Limited Liability: Their liability is restricted only to loss or damage that is directly caused by their actions. This is a crucial distinction. For example, if a box is damaged due to their mishandling during loading, they might accept liability. However, if a box is lost due to an unforeseen event like a natural disaster or stolen from a port that is beyond their direct control, they would likely not be liable.

Recommendation for Goods in Transit GIT Insurance

Given their limited liability, Shazz & Co Freight Forwarding strongly advises customers to seek external insurance: “If you would like to insure your goods, please consider getting GIT Goods in Transit insurance from a reputable insurer.“

Customer’s Responsibility: The onus is entirely on the customer to arrange and pay for their own insurance if they wish to protect their goods against a wider range of risks.
GIT Insurance: This specific type of insurance covers goods while they are being transported. It typically protects against perils such as theft, loss, and damage during transit.
“Reputable Insurer”: The recommendation to use a reputable insurer is sound advice, ensuring that the policy is reliable and claims can be processed fairly. Customers should conduct their own research to find a Takaful Islamic insurance provider or an ethical conventional insurance company that aligns with their values and offers comprehensive coverage for international freight.

Fragile Items at Owner’s Risk

As mentioned in the packaging section, fragile items like TVs, glassware, and dinnerware are sent “at owner’s risk,” even with recommended crating or extra care.

This reinforces the need for external insurance for such valuable and vulnerable items.

Why This Disclaimer is Important

This clear stance on insurance is common in the freight forwarding industry, particularly for smaller to medium-sized operators.

It ensures that customers are fully aware of the financial risks they assume if they choose not to purchase separate insurance. For customers, it means:

Assess Value: Carefully evaluate the monetary and sentimental value of the goods being shipped.
Understand Risks: Be aware of the various risks involved in international shipping theft, damage, loss, unforeseen delays.
Budget for Insurance: Factor in the cost of GIT insurance as part of the total shipping expense, especially for high-value or irreplaceable items.
Read Policy Details: If purchasing GIT insurance, thoroughly read the policy’s terms and conditions, including coverage limits, deductibles, and exclusions.

In essence, while Shazzfreightforwarding.co.uk strives for safe delivery, they make it unequivocally clear that ultimate financial protection against unforeseen events rests with the customer through independent insurance.

This transparency, while potentially sobering, is crucial for managing expectations and ensuring customers make informed decisions.

Terms and Conditions & Privacy Policy: The Legal Framework

Any reputable online service, especially one handling logistics and personal data, must have clear Terms and Conditions T&Cs and a Privacy Policy.

Shazzfreightforwarding.co.uk references these documents, which form the legal framework governing their services and data handling.

While the direct content isn’t on the homepage, their presence is indicated at the bottom of the page. Marvellousescapes.com Reviews

Importance of Terms and Conditions T&Cs

The T&Cs document is the binding agreement between the customer and Shazz & Co Freight Forwarding. It typically covers:

Service Scope: Detailed description of services, including limitations and exclusions.
Customer Responsibilities: What the customer is required to do e.g., proper packaging, accurate declarations, adherence to prohibited items list.
Payment Terms: How and when payments are due, including details on additional charges, fines, and refunds if any.
Liability Limitations: Explicitly outlining their liability, which, as discussed, is limited to damage caused by them.
Dispute Resolution: Procedures for handling complaints or disagreements.
Governing Law: Which country’s laws govern the agreement likely UK law given their base.
Force Majeure: Clauses addressing events beyond their control e.g., natural disasters, flight cancellations, which are mentioned as causes for delay.
Changes to Terms: How and when the company can update its T&Cs.

Key Takeaway: Customers should always read the full Terms and Conditions document before proceeding with a shipment. This is where the fine print regarding liabilities, charges, and service guarantees or lack thereof is detailed. For instance, the reference to “fines will also be imposed on the shipper of the consignment” for undeclared lithium-ion batteries directs users to their T&Cs for further information.

Privacy Policy: Data Protection and Usage

The Privacy Policy outlines how Shazz & Co Freight Forwarding collects, uses, stores, and protects customer personal data.

Data Collection: What types of personal data are collected e.g., name, contact details, shipment information.
Purpose of Data Usage: Why the data is collected e.g., processing shipments, customer communication, service improvement.
Data Sharing: Whether and with whom data is shared e.g., customs authorities, delivery partners.
Data Security: Measures taken to protect data from unauthorized access or breaches.
User Rights: Customers’ rights regarding their data e.g., access, correction, deletion.
Cookie Usage: The website explicitly states, “This website uses cookies. We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.” This aligns with standard practices for website analytics and user experience improvement.

Key Takeaway: Understanding the Privacy Policy is important for customers concerned about their data privacy. It ensures that personal information is handled responsibly and in compliance with relevant regulations.

Importance of Reviewing Legal Documents

While often overlooked, reviewing these legal documents is a critical step for any prudent customer.

They provide full transparency regarding the service agreement and data handling. It’s advisable to:

Locate the Links: Find the “Privacy Policy” and “T’s & C’s” links, usually at the bottom of the homepage.
Read Carefully: Dedicate time to read through both documents thoroughly.
Clarify Doubts: If any clauses are unclear, contact Shazz & Co Freight Forwarding for clarification before committing to their service.

This proactive approach ensures that customers are fully aware of their rights and obligations, minimizing potential misunderstandings down the line.

User Experience of the Website: Navigating the Digital Presence

Beyond the services offered, the actual website’s design, navigation, and overall user experience play a significant role in how potential customers perceive and interact with Shazzfreightforwarding.co.uk.

A well-structured and intuitive website can build trust and make the information-gathering process smoother.

Design and Layout

The website appears to follow a relatively clean and functional design. Dpd.com Reviews

Clear Headings: The use of distinct headings like “Our Services,” “Our Commitment,” “Prices,” and “Packaging” helps users quickly identify relevant sections.
Image Use: While not heavily image-laden, the presence of some visual elements, likely showcasing their services or team, can enhance appeal.
Mobile Responsiveness: A modern website should be responsive, adapting well to various screen sizes desktops, tablets, smartphones. While not explicitly stated, this is a standard expectation for current web design.

Navigation and Information Accessibility

The ease with which users can find information is crucial for a service-based website.

Menu Structure: The implied menu items such as “Home,” “Privacy Policy,” and “T’s & C’s” suggest a standard navigation approach.
Direct Information on Homepage: A good amount of critical information, including services, pricing structure, prohibited items, and contact details, is directly accessible on the homepage or within clearly linked sections. This reduces the need for extensive clicking to find basic details.
Contact Information Prominence: Phone numbers, email, and physical address are easy to locate, indicating a strong desire for direct customer interaction.
FAQs Implied: While not a dedicated FAQ page directly shown, the detailed breakdown of services, pricing, and procedures on the homepage essentially answers many common questions.

Call to Action and Interactivity

Effective websites guide users toward desired actions.

“Contact Us” / “Learn More” Buttons: These are standard calls to action, prompting users to get in touch or delve deeper into information.
WhatsApp Integration: Offering WhatsApp messaging is a smart move, as it caters to a common preference for quick, informal communication.
Online Payment Gateway: The mention of “Pay by credit or debit card” and “Online payment” suggests an integrated payment system, making transactions more convenient.
Trustpilot Link: Directly linking to an external review platform shows confidence and encourages users to seek independent validation.

Areas for Potential Enhancement General Web Practice

While the website appears functional, a truly expert-level review might consider:

Live Chat: Implementing a live chat feature could offer instant support during business hours, enhancing real-time responsiveness.
Customer Portal: For tracking shipments, a dedicated customer portal would be a significant upgrade, allowing users to log in and view detailed updates without needing to contact support directly. This is a common feature among larger freight forwarders.
Clearer Service Flow: While information is present, a visual representation of the shipping process e.g., a simple infographic: Receive -> Pack -> Ship -> Clear Customs -> Deliver could further simplify understanding for new users.
Testimonials within the Site: While external Trustpilot reviews are great, embedding a few positive testimonials directly on the homepage could provide immediate social proof.

Overall, Shazzfreightforwarding.co.uk seems to prioritize providing essential information clearly and making it easy for customers to get in touch.

Its design appears focused on functionality and clarity, which is often more valuable in a service-oriented business than flashy aesthetics.

Why Choose Shazz & Co Freight Forwarding? Unpacking Their Value Proposition

Beyond simply listing services and prices, a compelling business articulates its unique value proposition.

Shazz & Co Freight Forwarding attempts to distinguish itself by highlighting several key areas that resonate with customers shipping internationally, especially to a specific destination like Zimbabwe.

Experience and Expertise

The website repeatedly emphasizes the team’s “wealth of practical knowledge and expertise.”

Dedicated Professionals: They state that their “team of friendly professionals is fully dedicated to ensuring that your shipment is delivered on time and in perfect condition.” This speaks to both competence and commitment.
Navigating Complexities: The mention of their experienced team in Zimbabwe handling “daunting” customs clearance paperwork and regulations underscores their ability to manage the intricate local aspects of international shipping. This is a significant value, as customs can be a major hurdle for individuals.

Commitment to Customer Satisfaction

A strong theme throughout the website is their dedication to the customer experience.

Efficient Service: They are “fully committed to providing our valued customers with an efficient service.” Efficiency in logistics means faster transit times and smoother processes.
Personalized Service: They “pride ourselves on delivering personalized service to our clients,” suggesting they adapt to individual needs rather than a one-size-fits-all approach.
Peace of Mind: The promise that “you will have peace of mind” when shipping with them is a powerful emotional benefit, directly addressing common anxieties associated with international freight.
Hassle-Free Shipping: They “strive to make the shipping process hassle-free,” acknowledging the physical, emotional, and financial aspects of moving valuables across continents.

Reliability and Trustworthiness

In logistics, trust is paramount. Ukcc.co.uk Reviews

Shazz & Co aims to build this trust through several assertions.

“We don’t make promises we cannot keep. When we ship, we deliver!”: This bold statement directly addresses the concern about unreliable shipping services and sets a clear expectation of delivery.
Guaranteed Delivery with caveats: While acknowledging potential delays beyond their control flight delays, weather, their commitment to “guarantee delivery” is a strong assurance, likely within the framework of their T&Cs.
Safe Hands: “Your goods will always be in safe and capable hands” is a reassurance that items are handled with care throughout the journey.
Transparent Updates: As discussed, their promise to keep customers updated on shipment status directly contributes to building trust and reducing anxiety.

Value for Money

Beyond just price, they aim to provide good value.

“Our passion and meticulous attention to detail motivate us to provide a service which is good value for money.”: This suggests that their competitive pricing is coupled with high-quality service and attention to detail.

In essence, Shazz & Co Freight Forwarding positions itself as a reliable, experienced, and customer-centric partner for shipping to Zimbabwe.

Their value proposition hinges on providing peace of mind through efficient service, transparent communication, and expert handling of goods, ultimately aiming for a hassle-free shipping experience.

For customers, this means choosing a service that not only delivers but also supports them through the process.

Frequently Asked Questions

What services does Shazzfreightforwarding.co.uk offer?

Shazzfreightforwarding.co.uk offers first-class air and sea freight services from the UK to Zimbabwe, catering to both personal and business needs.

This includes weekly air freight, sea freight for larger items, and a bespoke door-to-door returning resident container shipping service.

How long does air freight take with Shazzfreightforwarding.co.uk?

Their air freight service aims for a 7-10 working-day delivery from the date your shipment leaves the UK. Shipments are dispatched every Saturday.

What is the cost of air freight per kilogram?

Air freight is priced at £11 per kg, based on the greater of the actual or volumetric weight. There is also a £15 handling fee per shipment.

How is volumetric weight calculated for air freight?

Volumetric weight is calculated using the formula: Length x Width x Height ÷ 6,000. The greater of this calculation or the actual weight will be used for pricing. Dynamic-golf.co.uk Reviews

Is there a minimum weight for air freight shipments?

No, there is no minimum weight per shipment for air freight with Shazzfreightforwarding.co.uk.

How long does sea freight take with Shazzfreightforwarding.co.uk?

Their sea freight service typically takes 9-10 weeks from the date the vessel sails from the UK. Please note that the container only ships once it is full.

What is the minimum weight for sea freight service?

The minimum weight for their sea freight service is 30kg.

Are customs duties included in the shipping prices?

Yes, their prices are generally inclusive of customs and excise duties unless stated otherwise. However, certain items like large household electrical appliances, laptops, medication, and high-end smartphones attract a higher tariff.

Does Shazzfreightforwarding.co.uk offer door-to-door delivery in Zimbabwe?

Yes, they offer various delivery options:

Free delivery within a 30km radius from Robert Gabriel Mugabe International Airport.
Free delivery within Harare.
Delivery to your home or work address for a charge outside the free zones.
For cities outside Harare, goods are usually delivered to a local Post Office for collection unless otherwise stated. Home deliveries in and around Bulawayo can be arranged for an additional charge.

What items are prohibited from shipping?

Strictly prohibited items include perfumes, batteries undeclared, aftershave, sanitisers, drones, lighters, adult toys, alcohol, flammable liquids, aerosols, spray cans, firearms, replica firearms, and sharp items. Medication is also listed as prohibited.

Is my shipment insured by Shazzfreightforwarding.co.uk?

No, your goods are not insured by Shazzfreightforwarding.co.uk. They do not accept liability for theft, loss, or damage not directly caused by them.

What should I do if I want to insure my goods?

Shazzfreightforwarding.co.uk advises customers to consider getting Goods in Transit GIT insurance from a reputable insurer to protect their goods. Customers can also explore Takaful as a permissible and ethical alternative for insurance.

How should I pack my boxes?

Boxes should be clean, fully packed, and taped using the H-method a video demonstration link is provided on their website. It’s recommended that boxes do not weigh more than 23kg where possible.

How should I pack liquids and fragile items?

Liquids and creams must be undamaged, tightly sealed, and double-bagged in strong plastic bags to prevent contamination. Fragile items like TVs and glassware are sent at the owner’s risk and require extra care with appropriate buffering material. crating is recommended for sea freight. Ayushcare.in Reviews

What is the lithium-ion battery surcharge?

A £60 surcharge applies for up to two items containing lithium-ion batteries e.g., phones, laptops. Electric scooters may incur up to £300 if their batteries are not detachable. All boxes containing batteries must be clearly labelled “LITHIUM.”

What happens if I fail to declare items with lithium-ion batteries?

Failure to declare such items will result in delays as cargo is security-screened, and a fine will be imposed on the shipper.

Can I send online orders directly to Shazzfreightforwarding.co.uk?

Yes, you can.

You must notify them prior to placing any orders, address the goods to yourself at their address, and let them know when to expect the delivery.

They will then pack the goods according to their standards.

How does Shazzfreightforwarding.co.uk keep me updated on my shipment?

They pride themselves on providing exceptional customer service and will keep you updated on the status of your shipment from the date they receive your goods until they are ready for delivery or collection. They are also available to answer queries.

What are Shazzfreightforwarding.co.uk’s operating hours?

They operate from Monday to Friday, 07:00 – 20:00, and on Saturdays and Sundays, 09:00 – 20:00 and 09:00 – 18:00 respectively. They are closed on public bank holidays.

Where can I find customer reviews for Shazzfreightforwarding.co.uk?

The website encourages visitors to read their Trustpilot reviews, an independent platform for customer feedback.

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