Homeandawayholidays.co.uk Reviews

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Based on looking at the website Homeandawayholidays.co.uk, it appears to be a legitimate online travel agency specializing in luxury, tailor-made holidays to a wide range of global destinations.

The site highlights its 30 years of experience in the travel industry, its ATOL protection, and a focus on personalized customer service, offering everything from flight and hotel deals to comprehensive holiday packages.

This platform positions itself as a one-stop shop for those seeking stress-free travel planning, emphasizing a “customer is the king” philosophy.

They aim to provide value through negotiated rates and exclusive deals, promising a seamless experience whether you’re looking for an exotic beach getaway, a family adventure, or a romantic honeymoon.

The site showcases various holiday types, popular destinations like the Caribbean, Maldives, and Dubai, and offers additional services such as car hire, airport transfers, and excursions, all designed to enhance the overall travel experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Navigating Homeandawayholidays.co.uk: First Impressions and User Experience

Exploring Homeandawayholidays.co.uk gives off a vibe of professionalism and a clear focus on high-end travel experiences.

It’s designed to be straightforward, allowing you to quickly find what you’re looking for, whether that’s a specific holiday package or just some inspiration.

The site’s layout is clean, and the navigation is intuitive, which is crucial when you’re trying to plan a trip without getting lost in a labyrinth of links.

Website Layout and Design Aesthetics

The aesthetic leans towards clean and upscale, with high-quality images of idyllic destinations.

Think white sandy beaches and crystal-clear waters – it definitely sets the mood for a luxurious escape.

The color scheme is easy on the eyes, and there’s no overwhelming clutter.

It strikes a good balance between showcasing attractive deals and maintaining a professional appearance.

This design choice aims to instill confidence and convey that they deal with premium travel.

Ease of Navigation and Search Functionality

Getting around the site is pretty simple. You’ve got clear categories like “Holiday Deals,” “Flight Deals,” and “Hotel Deals” right at the top. This makes it easy to jump directly to what you’re interested in. The search functionality seems robust, allowing you to filter by destination, dates, and even board basis like all-inclusive or half-board. This structured approach means less time clicking around aimlessly and more time comparing actual offers. For instance, you can quickly sort through offers for destinations like Antalya or Maldives based on your preferred dates.

Mobile Responsiveness and Cross-Device Compatibility

Homeandawayholidays.co.uk seems to handle this well. Apex66.co.uk Reviews

The layout adjusts smoothly whether you’re on a desktop, tablet, or smartphone.

This means you can browse holiday options during your commute or while lounging on the couch without any frustrating resizing or awkward scrolling.

A consistent experience across devices is a strong indicator of a well-maintained and customer-focused platform.

Holiday Offerings: Destinations, Packages, and Customization

This is where Homeandawayholidays.co.uk truly aims to differentiate itself.

They’re not just about selling off-the-shelf packages. they emphasize tailor-made experiences.

This suggests a more hands-on approach to crafting your ideal trip, which is a big plus for those who want something beyond the usual.

Popular Destinations and Featured Holiday Types

The website prominently displays a wide array of popular destinations, from the Caribbean & Mexico to the Middle East Dubai, India, Indian Ocean Maldives, Mauritius, Europe Istanbul, Antalya, Far East Bangkok, USA, and Africa Agadir. They also highlight various holiday types:

  • Luxury Getaways: For those seeking premium experiences.
  • Family Holidays: Catering to the needs of families traveling with children.
  • Honeymoons: Tailored romantic escapes.
  • Multi-Centre Holidays: For travelers looking to combine multiple destinations in one trip.

This breadth of options indicates a commitment to serving a diverse client base, from sun-seekers to cultural explorers.

The “Must See & Do” section also points towards integrated activity planning, making it easier to conceptualize a full itinerary.

Tailor-Made and Multi-Centre Holiday Options

One of the standout features is the emphasis on “Tailormade Holidays & Multi-Centre Holidays.” This is a huge draw for anyone who doesn’t want a generic package. They offer a “request a quote” form, suggesting a more personalized consultation process rather than just booking online. This hints at their expertise in crafting complex itineraries, potentially combining flights, hotels, and transfers across multiple cities or countries. For example, if you dream of a trip that starts in Dubai, moves to the Maldives, and then finishes with a city break in Istanbul, it seems they have the infrastructure to make that happen. Their claim of 30 years in luxury travel implies they have the network and knowledge to stitch these bespoke journeys together seamlessly. Vancompare.com Reviews

Inclusions and Exclusions in Holiday Packages

While specific package details require a direct quote, the examples provided on the homepage give a good indication of what to expect. For instance:

  • Istanbul Sura Hagia Sophia: 7 Nights, Breakfast, from £685* pp inc. flights.
  • Antalya Aska Lara Resort & Spa: 7 Nights, All Inclusive, from £895* pp inc. flight.
  • Dubai Taj Exotica The Palm Dubai: 7 Nights, Half Board, from £965* pp inc. flights.
  • Maldives Royal Island Resort: 7 Nights, Full Board, from £1230* pp inc. flights.

These examples clearly state the duration 7 nights, board basis Breakfast, All Inclusive, Half Board, Full Board, Room Only, and the crucial inclusion of flights. The asterisks indicate that prices are “from” and likely subject to change, which is standard practice in the travel industry. What’s less clear without direct inquiry are specifics like baggage allowances, airport transfers though they offer them as an extra, and specific flight timings. It’s always savvy to clarify these points when getting a personalized quote.

Pricing and Value Proposition: Are You Getting a Good Deal?

When you’re looking at luxury travel, the price tag is naturally higher, but the real question is whether you’re getting commensurate value.

Homeandawayholidays.co.uk positions itself on providing competitive rates through strong industry relationships.

Overview of Stated Pricing and “Best Price Guarantee”

The website proudly displays phrases like “Best Price Guarantee” and mentions “constantly negotiating best rates and exclusive deals.” This is a bold claim in a highly competitive market.

The example prices shown on the homepage, such as 7 nights in Dubai from £965 including flights, or the Maldives from £1230 including flights, seem competitive for the luxury segment, especially when considering the inclusion of flights and certain board options.

However, a “Best Price Guarantee” typically comes with terms and conditions that would require direct inquiry or a specific policy page to understand fully.

Does it apply to exact like-for-like packages? Are there specific competitors they price-match against? These are the details savvy travelers would want to know.

Factors Influencing Pricing e.g., Dates, Inclusions

As with any travel booking, the final price is highly dynamic. The listed “from” prices are based on specific dates e.g., September/October 2025. Peak season travel, school holidays, or booking last minute will almost certainly drive prices up. The type of board basis Room Only vs. All Inclusive, the specific hotel chosen, the airline, and the duration of stay are all significant variables. For example, the DoubleTree By Hilton Dubai is listed at £195 per person for 7 nights breakfast, based on 2 adults, which seems incredibly low and likely reflects a very specific off-peak period or special condition, especially compared to the Taj Exotica. This highlights the importance of getting a personalized quote for your exact requirements.

Value for Money in Luxury and Tailor-Made Travel

The true value proposition here isn’t just about the lowest price, but the convenience, personalized service, and expertise offered for luxury and tailor-made travel. If you’re looking to cobble together a complex multi-centre trip or a high-end honeymoon, doing it yourself can be a monumental task. An agency like Homeandawayholidays.co.uk, with 30 years of experience, is theoretically saving you time, potential headaches, and leveraging their industry connections for better deals or exclusive access. The value comes from: Meve.uk Reviews

  • Time-saving: They do the legwork of finding flights, hotels, and transfers.
  • Expertise: Their consultants supposedly have “first-hand knowledge of destinations” and can recommend suitable options based on your preferences.
  • Problem-solving: Should something go wrong during your trip, having a dedicated agent to call can be invaluable compared to navigating airline or hotel customer service lines yourself.
  • Access to exclusive deals: Their long-standing relationships with airlines and hotels might unlock rates not available to the general public or through standard online travel agencies.

Ultimately, whether it’s “good value” depends on your personal priorities.

If convenience, peace of mind, and a perfectly curated itinerary are high on your list, the perceived premium for a tailor-made service could be well worth it.

Customer Service and Support: The Human Element

Homeandawayholidays.co.uk puts a significant emphasis on this aspect, which is a reassuring sign.

Availability and Contact Methods

The website clearly provides multiple channels for contacting their “Travel Experts”:

  • Phone: A direct number, 0116 237 2537, is prominently displayed. They even state their operating hours: Mon-Fri 9:30 AM to 7 PM, Sat-Sun 10 AM to 6 PM. This wide availability, including weekends, is a strong positive, indicating accessibility when most people are planning their holidays.
  • Email: An option for general inquiries.
  • Visit Us: A physical address in Leicester, UK 35 Melton Rd, Leicester LE4 6PN, United Kingdom, which adds a layer of tangible presence and credibility.
  • Get Quote: An online form to request a personalized quote.

This multi-faceted approach to contact shows a commitment to being reachable, which is critical for personalized travel planning.

Emphasis on “Personalised Service, Care, and Attention to Detail”

Throughout the “Why Our Customers Love Us” section, the phrases “personally involved,” “personalised experience,” “personalised service, care and attention to detail” are repeatedly used.

This rhetoric aims to convey that you won’t be just another booking number.

They highlight their “dedicated team of consultants and management” with “a huge amount of travel experience” and “first-hand knowledge.” This suggests a human-centric approach, where agents take the time to understand your needs and craft a holiday to match.

For complex or luxury bookings, this level of attention is often preferred over a purely self-service online booking.

Post-Booking Support and Emergency Contact Information

While the website doesn’t explicitly detail a dedicated “emergency contact” section post-booking, the continuous emphasis on their customer service and the availability of their phone line strongly imply that support extends beyond the initial booking. For a bespoke travel agency, it’s expected that they would provide direct contact numbers for issues that arise during travel. Their “30 years of experience” also implies they’ve handled various unforeseen circumstances, suggesting a robust support system, though specific details on this would ideally be provided upon booking confirmation. It’s always smart to confirm what their protocols are for in-destination support before finalizing a trip. Jjshouse.com Reviews

Trust and Reliability: What Credentials Does Homeandawayholidays.co.uk Have?

When booking travel, especially significant trips, trust is paramount.

Homeandawayholidays.co.uk makes several claims designed to build confidence in their services.

ATOL Protection and Company Registration

Crucially, the website states: “Home and Away Holidays is ATOL protected and a trading name of The Travel Team Ltd, UK Company Registration Number 04209613. ATOL Registration number 5838.” This is a significant point of assurance for UK travelers.

  • ATOL Air Travel Organiser’s Licence protection means that in the unlikely event the company ceases trading, customers who have booked an ATOL-protected holiday package which includes flights will either be able to complete their holiday or receive a refund. This is government-backed financial protection, a non-negotiable for reputable UK travel companies.
  • The provision of their UK Company Registration Number 04209613 and ATOL Registration number 5838 allows for independent verification. A quick check on the UK Companies House website would confirm the existence and status of “The Travel Team Ltd.” and a check on the ATOL website can verify the ATOL licence. This transparency is a strong indicator of legitimacy.

“Established for Over 30 Years” Claim

The website proudly states, “Established for over 30 Years.” This longevity in a dynamic industry like travel is a powerful testament to their stability and experience.

It suggests they’ve weathered various economic climates and industry shifts, implying a deep understanding of the travel market and established relationships with suppliers.

This claim, combined with their active ATOL license and company registration, paints a picture of a well-rooted and reliable business.

Customer Testimonials and Trustpilot Integration

While the website features a section “Why Our Customers Love Us,” which lists general reasons like “Trust,” “Service & Value,” and “Expertise & Knowledge,” it also explicitly displays a Trustpilot logo and mentions “Trustpilot Trustpilot.” This direct integration with a third-party review platform is a positive sign.

  • Trustpilot is a well-known, independent consumer review website. By directing users to Trustpilot or at least displaying its logo, Homeandawayholidays.co.uk is essentially inviting potential customers to see unedited feedback from previous clients. While they don’t embed specific testimonials directly on their homepage, the presence of the Trustpilot badge indicates they are likely transparent about their overall rating and reviews on that platform. Checking their Trustpilot score and reading recent reviews would be a crucial step for any potential customer to gauge real-world customer satisfaction and experiences. Generally, a company that openly links to or displays a Trustpilot rating is confident in their service quality.

Holiday Extras and Additional Services: Enhancing Your Trip

Beyond just flights and hotels, Homeandawayholidays.co.uk aims to be a comprehensive travel planner by offering various “Holiday Extras.” These services are designed to streamline your trip and potentially add value to your overall experience.

Car Hire Options and Benefits

The website promotes Car Hire as a way to “Be in control and travel at your leisure!” They highlight the benefits of independence, not waiting for taxis, and the freedom to explore any place at any time. They also state, “you can plan and book any adventure and tour without depending on anyone else.” This emphasizes autonomy and flexibility for the traveler. While they don’t list specific car rental partners, the inclusion of this service suggests they have agreements with established car hire companies, likely offering a range of vehicles and pick-up/drop-off locations at destinations. This is a common and often convenient add-on for many travelers, particularly those exploring rural areas or multiple attractions.

Taxi & Transfers for Hassle-Free Travel

Recognizing the need for seamless transport, Homeandawayholidays.co.uk also offers Taxi & Transfers. Their tagline here is “No stress and Travel in style!” They explicitly state their 30 years of experience in booking transfers, aiming to “get the best deals and reliable service to you.” This service is particularly beneficial for: Iservices.pt Reviews

  • Arrivals/Departures: Ensuring a smooth transition from airport to hotel and vice-versa.
  • Business Travelers: Who prioritize efficiency and punctuality.
  • Families: Who may have more luggage or require specific car seats.
  • Travelers in unfamiliar locations: Providing peace of mind regarding safe and reliable transport.

By handling transfers, they remove a potential source of stress, especially after a long flight or in a new country where language barriers might exist.

“Must See & Do” Activities and Excursions

This section focuses on “Explore, Plan and Save time on your holiday.” Homeandawayholidays.co.uk mentions working with “partners around the globe to find best activities, sightseeing, tours and attractions.” They stress that they’ve “taken extra care and chose our partners who provide quality at best prices for these attractions.” This is a smart addition, as many travelers prefer to pre-book excursions to avoid queues or ensure availability, especially for popular attractions. This service transforms them from just a booking agent to a full-service travel planner, helping you fill your itinerary with curated experiences. It implies a vetting process for their partners, aiming to ensure customers get reliable and high-quality experiences during their trip, whether it’s a city tour in Istanbul or a boat trip in the Maldives.

Airport Extras for Pre-Flight Convenience

Finally, “Airport Extras” are offered to ensure a “hassle-free and relaxing time before your flight.” While specific services aren’t detailed on the homepage, common airport extras offered by travel agencies include:

  • Airport Parking: Pre-booking parking can often be cheaper and more convenient.
  • Airport Lounges: Providing a comfortable, quiet space away from the bustling terminal.
  • Fast-track Security: Allowing travelers to bypass longer security queues.
  • Travel Insurance: Although not explicitly mentioned here, it’s a crucial component for travel.

These services contribute to a smoother start and end to the holiday, aligning with their overall emphasis on providing a convenient and stress-free travel experience.

“Why Our Customers Love Us”: Delving into the Core Values

The “Why Our Customers Love Us” section is a self-assessment, but it articulates the core values and strengths that Homeandawayholidays.co.uk aims to project to its potential clients.

It’s their mission statement of sorts, highlighting what they believe sets them apart.

Trust: Experience and Personal Involvement

The website emphasizes “Trust,” stating, “We have been providing travel solutions for the last 30 years although the travel experience lies within many generations before, we are personally involved in every small decision that is important to make it a more personalised experience and strongly believe in ‘we are here because of our customers’ and ‘Customer is the King’.”

  • Longevity 30 years: This is a significant claim that immediately builds credibility. It suggests a proven track record, stability, and an established presence in the travel industry.
  • Multi-generational experience: This implies deep-rooted knowledge and passion for travel passed down through families, adding a personal touch often missing in larger, more corporate agencies.
  • “Personally involved in every small decision”: This highlights a hands-on approach and a commitment to detail, especially valuable for tailor-made luxury holidays where individual preferences are paramount.
  • “Customer is the King”: This timeless service philosophy signals a customer-centric business model, where client satisfaction is supposedly at the forefront.

Service & Value: Loyalty, Negotiation, and Peace of of Mind

Under “Service & Value,” they state, “We maintain a very high number of loyal customers who find our service Excellent and who strongly believe they can completely depend on us for all their travel needs, we bring value by constantly negotiating best rates and exclusive deals for the customer due to our strong relationships with Airlines and Hotels, all our customers need to do is look forward to travelling, Whatever the reason for travel may be, they know one thing, everything will be looked after and best options will be provided.”

  • Loyal Customer Base: A high retention rate is a strong indicator of satisfaction and reliability. It means people come back because they’ve had positive experiences.
  • Dependability: The claim that customers “completely depend on us for all their travel needs” suggests a comprehensive, reliable service.
  • Negotiated Rates & Exclusive Deals: This is a crucial value proposition. Due to their long-standing relationships with airlines and hotels stemming from their 30+ years in the business, they claim to secure rates and deals that individuals might not access directly, or that smaller agencies cannot. This translates into potential savings or added value for the customer.
  • Peace of Mind: The assurance that “everything will be looked after and best options will be provided” aims to alleviate the stress of travel planning, allowing customers to simply anticipate their trip.

Expertise & Knowledge: Passion, First-Hand Insight, and Personalization

Finally, “Expertise & Knowledge” highlights: “What’s more, our dedicated team of consultants and management hold a huge amount of travel experience which brings a first-hand knowledge of destinations and huge amount of passion for travel, together with our teams strongly believing in providing ‘personalised service, care and attention to detail that the journey requires, whatever the need, be it a Budget Holiday, choosing a holiday from our luxury collection or a Honeymoon we are always here to help.”

  • Experienced Consultants: A team with “first-hand knowledge of destinations” is invaluable. This means they’ve likely visited many of the places they recommend, offering practical advice and insider tips that go beyond what a brochure provides.
  • Passion for Travel: This human element is important. A passionate team is more likely to go the extra mile to craft exceptional experiences.
  • Personalized Service for All Needs: Whether it’s a “Budget Holiday,” a “luxury collection” trip, or a “Honeymoon,” they claim to apply the same level of personalized care. This broadens their appeal, suggesting they can cater to a range of client needs while maintaining their service standard.
  • Tailor-Made Itineraries: The mention of “Many years of dealing in Luxury travel we have built tailormade itineraries for our customers for their Honeymoons, luxury holidays or just a Family break, no matter the number of destinations our customers want to visit they have simply filled the tailormade request form online and we have looked after the rest” reinforces their core strength in creating bespoke trips, managing complex logistics, and ensuring a seamless experience even for multi-destination journeys.

Together, these points create a compelling narrative for a travel agency that values long-term customer relationships built on trust, personalized service, and expert knowledge, all while aiming to deliver tangible value through exclusive deals and seamless planning. Glginsights.com Reviews

Final Considerations and Recommendations

Based on the information presented on Homeandawayholidays.co.uk, it appears to be a legitimate and experienced player in the luxury and tailor-made travel sector.

However, as with any significant travel booking, it’s always wise to perform your own due diligence.

Who is Homeandawayholidays.co.uk Best Suited For?

Homeandawayholidays.co.uk seems particularly well-suited for:

  • Travelers seeking luxury or high-end holidays: Their focus on destinations like the Maldives, Dubai, and Jumeirah Hotels, coupled with their emphasis on “luxury collection,” indicates their primary target audience.
  • Individuals or couples looking for tailor-made itineraries: If you have specific preferences, want to combine multiple destinations, or need a complex itinerary e.g., a multi-centre honeymoon, their bespoke service is a key selling point.
  • Families who prefer a hands-off planning approach: While they don’t explicitly list family-specific amenities, their promise of handling all logistics and providing “care and attention to detail” could be appealing to busy families.
  • Those who value human interaction and personalized service: Their strong emphasis on phone contact, dedicated travel experts, and a “customer is the king” philosophy will appeal to those who prefer discussing their travel plans with an experienced professional rather than just booking online.
  • UK-based travelers: The ATOL protection is specifically for UK consumers, making them a safe choice for residents of the United Kingdom.

Essentially, if you’re looking for a personalized, stress-free, and potentially more luxurious travel experience, and are comfortable with a consultative booking process rather than a purely DIY online one, Homeandawayholidays.co.uk could be a strong contender.

Tips for Maximizing Your Experience with Homeandawayholidays.co.uk

To get the most out of your interaction with Homeandawayholidays.co.uk, consider these practical steps:

  • Be Clear with Your Requirements: Since they specialize in tailor-made holidays, the more specific you are about your budget, dates, preferred destinations, activities, and any special requests, the better they can craft an itinerary for you. Don’t be afraid to ask for exactly what you want.
  • Request Detailed Quotes: Ensure any quote you receive is comprehensive, clearly outlining all inclusions flights, baggage, transfers, specific hotel room types, board basis, excursions and any potential exclusions or additional costs. Ask about cancellation policies and payment schedules upfront.
  • Verify ATOL Protection for Your Specific Booking: While they are ATOL protected, the website explicitly states: “ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.” Always request an ATOL Certificate for your specific trip and ensure all parts of your trip are listed on it. This is your financial safeguard.
  • Check Recent Customer Reviews on Independent Platforms: While the site mentions Trustpilot, it’s always a good idea to visit their Trustpilot page or other review sites if available directly. Look at the volume of reviews, the overall rating, and read recent comments, especially those that mention the specific destinations or types of holidays you are interested in. Pay attention to how the company responds to both positive and negative feedback.
  • Compare Quotes Where Possible: For similar itineraries or specific hotels, it can be beneficial to compare their tailor-made quote with what you might find on other reputable travel agencies or even direct hotel/airline bookings, if you have the time and inclination to do the comparison work yourself. This helps you gauge the “value” of their negotiated rates and service.

By taking these steps, you can ensure a well-informed decision and a potentially smooth and enjoyable holiday planning experience with Homeandawayholidays.co.uk.

Frequently Asked Questions

What is Homeandawayholidays.co.uk?

Homeandawayholidays.co.uk is an online travel agency that specializes in creating tailor-made luxury holidays to a wide range of worldwide destinations, including flights, hotels, and additional travel services.

Is Homeandawayholidays.co.uk ATOL protected?

Yes, Homeandawayholidays.co.uk is ATOL protected under ATOL Registration number 5838, operating as a trading name of The Travel Team Ltd UK Company Registration Number 04209613. This provides financial protection for flight-inclusive holiday packages.

How long has Homeandawayholidays.co.uk been in business?

Homeandawayholidays.co.uk states that they have been established for over 30 years, indicating extensive experience in the travel industry.

What types of holidays can I book through Homeandawayholidays.co.uk?

You can book a variety of holidays including luxury getaways, family holidays, honeymoons, city breaks, beach holidays, escorted tours, and multi-centre holidays. They also specialize in tailor-made itineraries. Iliketomoveitmoveit.co.uk Reviews

What destinations does Homeandawayholidays.co.uk cover?

They cover a vast array of global destinations, including the Caribbean & Mexico, Middle East e.g., Dubai, India, Indian Ocean e.g., Maldives, Mauritius, Europe e.g., Istanbul, Antalya, Far East e.g., Bangkok, USA, and Africa e.g., Agadir.

Does Homeandawayholidays.co.uk offer flight-only bookings?

While their primary focus is on holiday packages, the website does have a “Flight Deals” section, suggesting they can assist with flight-only bookings or incorporate them into packages.

Can I book hotels only through Homeandawayholidays.co.uk?

Yes, the website features a “Hotel Deals” section, and they explicitly state they can assist in booking hotels, including specific chains like Jumeirah Hotels.

How can I contact Homeandawayholidays.co.uk?

You can contact them by phone at 0116 237 2537, via email, or by visiting their physical office at 35 Melton Rd, Leicester, LE4 6PN, United Kingdom. They also offer an online quote request form.

What are Homeandawayholidays.co.uk’s operating hours?

Their travel experts are available Mon-Fri from 9:30 AM to 7 PM, and Sat-Sun from 10 AM to 6 PM.

Does Homeandawayholidays.co.uk offer a “Best Price Guarantee”?

Yes, the website claims to offer a “Best Price Guarantee” and states they constantly negotiate best rates and exclusive deals due to strong relationships with airlines and hotels.

What kind of “Holiday Extras” do they offer?

They offer various holiday extras such as car hire, taxi & transfers, “Must See & Do” activities and excursions, and airport extras like airport parking or lounge access.

Is customer service a priority for Homeandawayholidays.co.uk?

Yes, the website emphasizes “personalised service, care and attention to detail” and states they are “personally involved in every small decision” to ensure a personalized experience for their customers.

How do I request a tailor-made holiday quote?

You can request a tailor-made holiday quote by filling out the “tailormade request form online” or by contacting their travel experts directly via phone or email.

What information do I need to provide for a tailor-made quote?

To receive an accurate tailor-made quote, you should provide details such as your desired destinations, travel dates, number of travelers, preferred board basis, budget range, and any specific interests or requirements. Haier.com Reviews

Does Homeandawayholidays.co.uk assist with travel advice and warnings?

Yes, they refer users to official resources like the Foreign, Commonwealth & Development Office FCDO at www.gov.uk/travelaware and www.travelhealthpro.org.uk for the latest travel advice and health information.

Are the prices on the website final or “from” prices?

The prices displayed on the homepage are typically “from” prices e.g., “from £685* pp”, meaning the final cost may vary based on specific dates, availability, and chosen inclusions.

What makes Homeandawayholidays.co.uk different from other online travel agencies?

They emphasize their 30 years of experience, ATOL protection, focus on tailor-made luxury holidays, personalized customer service, and strong relationships with hotels and airlines for exclusive deals.

Can I change or cancel my booking with Homeandawayholidays.co.uk?

While specific policies would be detailed in your booking conditions, reputable travel agencies typically have processes for changes and cancellations.

It’s best to discuss this directly with their travel experts when booking.

Does Homeandawayholidays.co.uk have physical offices I can visit?

Yes, they have a registered office address at 35 Melton Rd, Leicester, LE4 6PN, UK, which you can visit during their operating hours.

What is the primary focus of Homeandawayholidays.co.uk regarding customer satisfaction?

Their stated primary focus is that “Customer is the King,” aiming to provide excellent service, value, and expertise to ensure loyal customers who can depend on them for all their travel needs.

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