Heatzen.co.uk Reviews

Based on looking at the website Heatzen.co.uk, it appears to be a company that facilitates access to government-backed energy efficiency grants, primarily through the ECO4 scheme in the UK.

Their main offering revolves around helping homeowners reduce their energy bills and improve home efficiency by securing grants for services like free boiler replacements, first-time central heating installations, back boiler replacements, and various insulation grants.

Essentially, they act as an intermediary, guiding eligible applicants through the process of obtaining these grants to upgrade their heating and insulation systems at potentially no cost.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Heatzen.co.uk Reviews Latest Discussions & Reviews:

Navigating Heatzen.co.uk: An Initial Impression

When you land on Heatzen.co.uk, the immediate impression is one of clarity and purpose. The site focuses on a very specific niche: connecting UK homeowners with government grants for energy-efficient home improvements. There’s no fluff, no vague promises. it gets straight to the point. This directness is often a positive sign, indicating a company that knows its business and wants to convey information efficiently.

User Experience and Website Layout

The website’s layout is straightforward and intuitive. It’s designed to guide visitors quickly to their primary goal: checking eligibility for grants.

• Prominent CTAs: “Apply Now” buttons are strategically placed, making the next step obvious.
• Minimalist Design: The clean design avoids clutter, allowing the important information to stand out. This is crucial for a site dealing with potentially complex government schemes.
• Clear Navigation: The main menu is concise, directing users to key areas like “Our Services” and “ECO4 Scheme Eligibility.”

Initial Trust Signals

Heatzen.co.uk makes an effort to establish trust from the outset.

• Trustpilot Integration: A clear Trustpilot rating is displayed, which is a strong third-party validation. However, it’s always wise to click through and verify the recency and volume of these reviews. A high rating with only a few reviews might not be as indicative as one with thousands.
• Government Scheme Emphasis: The constant mention of “Government’s ECO4 scheme” and “Government Backed Boiler Grants UK” aims to leverage the authority of official initiatives, suggesting legitimacy.

Deciphering the ECO4 Scheme: Heatzen’s Core Business

Heatzen.co.uk’s entire business model is built around the Energy Company Obligation ECO4 scheme. Understanding this scheme is paramount to understanding Heatzen’s role. The ECO4 scheme is a UK government initiative designed to tackle fuel poverty and reduce carbon emissions. It places an obligation on large energy suppliers to deliver energy efficiency measures to low-income and vulnerable households.

What is ECO4 and How Does it Work?

The ECO4 scheme is the fourth iteration of the Energy Company Obligation. It runs from April 2022 to March 2026. Kroxne.com Reviews

• Funding Mechanism: Energy suppliers are mandated to provide funding for energy-saving improvements in qualifying homes.
• Focus Areas: Unlike previous ECO schemes, ECO4 has a stronger emphasis on insulation improvements and replacing inefficient heating systems with more sustainable alternatives, though gas boiler replacements are still part of it, especially for those upgrading from very old, inefficient systems.
• Target Audience: The scheme specifically targets households that are most in need of support to improve their home’s energy efficiency and reduce heating costs.

Heatzen’s Role as an Intermediary

Heatzen.co.uk positions itself as a facilitator in this process.

They aren’t the government body providing the grants directly, nor are they typically the installers.

• Eligibility Assessment: Their “FREE ELIGIBILITY CHECKER” is the first step, designed to quickly determine if a homeowner meets the government’s criteria. This is a critical service, as navigating the eligibility requirements can be complex for individuals.
• Application Guidance: They likely guide applicants through the necessary paperwork and documentation required for grant approval.
• Connecting with Installers: While not explicitly stated on the homepage, a company like Heatzen would typically have a network of accredited installers who carry out the work once a grant is approved. This streamlines the process for the homeowner.

Services Offered by Heatzen.co.uk Under ECO4

The website clearly outlines the specific services they help homeowners access under the ECO4 scheme.

These services are all geared towards improving a home’s energy performance certificate EPC rating and reducing overall energy consumption.

Free First Time Central Heating Grant

This grant is a significant offering, particularly for properties that currently lack a central heating system. Featherandblack.com Reviews

• Target: Homes that rely on less efficient heating methods, such as electric storage heaters, room heaters, or no fixed heating.
• Benefit: The installation of a brand-new gas central heating system, including boiler, radiators, and pipework. This can lead to substantial savings on energy bills and significantly improve comfort.
• Eligibility Nuance: While the website mentions “gas central heating systems,” it’s worth noting that the ECO4 scheme increasingly promotes low-carbon heating solutions like heat pumps. Homeowners should clarify with Heatzen if alternative, greener options are also facilitated under this grant.

Free Boiler Replacement Grants

This is arguably one of the most sought-after grants due to the immediate impact on household budgets.

• Target: Homes with old, inefficient, or broken gas boilers. The EPC rating of the property is a key factor here typically D, E, F, G rated properties.
• Benefit: A new, energy-efficient gas boiler replacement. Modern boilers are condensing boilers, which are significantly more efficient than older models, leading to lower gas consumption and reduced carbon emissions.
• Cost Savings: The website highlights “Save on heating bills and increase your home’s efficiency,” which is a direct benefit of upgrading to a more efficient boiler. Data from the Energy Saving Trust often indicates that upgrading an old G-rated boiler to a new A-rated condensing boiler can save hundreds of pounds annually.

Back Boiler Replacement Grant

A specific grant for a specific type of boiler, which demonstrates Heatzen’s detailed understanding of common UK heating systems.

• What is a Back Boiler? These are older boiler types typically fitted behind a gas fire in the living room, often less efficient and harder to maintain than modern combi or system boilers.
• Benefit: Replacement of an inefficient back boiler with a modern, ECO4 grant-funded option. This boosts energy efficiency and improves the overall heating system of the home.
• Safety and Efficiency: Replacing very old appliances like back boilers not only improves energy efficiency but also enhances safety.

Free Insulation Grant

Insulation is a cornerstone of energy efficiency, and Heatzen.co.uk offers assistance in securing grants for it.

• Types of Insulation: While the website specifically mentions “cavity wall insulation,” the ECO4 scheme generally covers various insulation types, including:
  • Cavity Wall Insulation: Fills the gap between two layers of brickwork, preventing heat loss.
  • Loft Insulation: Prevents heat from escaping through the roof.
  • External Wall Insulation: Applied to the exterior of solid wall properties.
  • Internal Wall Insulation: Applied to the inside of solid wall properties.
• Benefit: “Reduce your heating bills and keep your house warm.” Insulation is one of the most cost-effective ways to improve a home’s energy performance. Studies by the Energy Saving Trust show that proper insulation can significantly reduce heat loss – for instance, up to 35% of heat can be lost through uninsulated walls.

Eligibility Criteria for ECO4 Grants Through Heatzen

Eligibility is the crucial hurdle for anyone seeking these grants.

Heatzen.co.uk clearly outlines the primary criteria based on the ECO4 scheme guidelines. Rideandy.com Reviews

This transparency is vital for managing customer expectations.

Property Energy Performance Certificate EPC Rating

This is a fundamental requirement for the ECO4 scheme.

• EPC Explained: An EPC rates a property’s energy efficiency from A most efficient to G least efficient.
• Qualifying Ratings: Heatzen states: “All properties that currently qualify are D, E, F G rated properties.” This means homes with lower EPC ratings are prioritized, as they have the most potential for improvement and highest energy waste.
• EPC Availability: The website also correctly points out that an EPC is standard for most UK properties, and if one is lacking or expired, it will be obtained during a survey. This is a good piece of information for prospective applicants.

Benefit-Based Eligibility

The primary way homeowners qualify for ECO4 grants is by receiving specific government benefits. Heatzen.co.uk lists these clearly:

• Child Benefits: A broad category that can cover many families.
• Housing Benefit: Support for housing costs.
• Income Support IS: For those on a low income or no income.
• Universal Credit UC: The most common overarching benefit for low-income households.
• Child Tax Credits CTC & Working Tax Credit WTC: For families with children or those in low-paid work.
• Pension Credit Saving Credit & Guarantee Credit: For pensioners on a low income.
• Warm Home Discount Scheme Rebate: A rebate for electricity bills for low-income households.
• Income-based Jobseekers Allowance JSA: For those seeking employment.
• Income-related Employment & Support Allowance ESA: For those unable to work due to illness or disability.

Homeowners vs. Tenants

The website states: “Homeowners are likely to be eligible for the ECO4 grant and have their heating measures upgraded.”

• Focus on Homeowners: The ECO4 scheme primarily targets homeowners, as they have the direct responsibility and ownership of the property.
• Tenants: While not explicitly mentioned on Heatzen.co.uk’s homepage, tenants can sometimes benefit if their landlord applies and qualifies, or if they are in a social housing property that is part of a larger scheme. However, Heatzen’s focus is clearly on guiding homeowners.

The Application Process: What to Expect

Heatzen.co.uk emphasizes ease and speed in its application process, starting with its “FREE ELIGIBILITY CHECKER.” Spirehealthcare.com Reviews

The “30-Second” Eligibility Check

The claim of a “30 seconds to find out if you are eligible” check is a significant selling point.

• Initial Gateway: This online tool is designed to be a quick, low-barrier entry point. It likely asks for basic information such as postcode, current heating system, and benefits received.
• Automated or Manual: While some initial checks might be automated, a full eligibility assessment often requires more detailed information and potentially a follow-up call. It’s important for users to understand that the “30-second check” is just the first step, not a guaranteed approval.

From Eligibility to Installation

While the homepage doesn’t detail every step after eligibility, a typical process for a company like Heatzen.co.uk would involve:

1. Initial Eligibility Check: As described above.
2. Detailed Application/Information Gathering: If initially eligible, Heatzen would likely collect more specific details about the property, current heating system, and full proof of benefits.
3. Home Survey: A qualified surveyor would visit the property to assess its suitability for the proposed energy efficiency measures e.g., checking cavity walls for insulation, assessing boiler type and location. This survey also generates or updates the EPC.
4. Grant Application Submission: Heatzen or their partners would prepare and submit the grant application to the relevant energy supplier or scheme administrator.
5. Installation: Once the grant is approved, accredited installers would carry out the work.
6. Post-Installation Checks: Ensuring the work meets scheme standards and regulations.

Importance of Accuracy in Application

It’s crucial for applicants to provide accurate and complete information at every stage.

• Benefit Proof: Evidence of benefit receipt will be required.
• Property Details: Correct EPC information, property type, and existing heating details are essential for a smooth application.
• Potential Delays: Any discrepancies or missing information can significantly delay the grant approval process.

Customer Support and Communication

While the website focuses on the service offering, the availability of clear communication channels is a key indicator of a legitimate and reliable company.

Contact Information

Heatzen.co.uk provides direct contact details: Epicgenetics.co.uk Reviews

• Phone Number: “+441615210099” – A direct UK phone number is a positive sign, allowing for immediate communication.
• Email Address: “[email protected]” – A professional email address provides another means of contact.

Importance of Responsiveness

For a service involving government grants and home improvements, responsiveness is paramount.

• Query Resolution: How quickly and effectively Heatzen responds to inquiries about eligibility, application status, or technical details can greatly influence customer satisfaction.
• Transparency: Clear communication throughout the application and installation process helps manage expectations and build trust. Users should expect regular updates, especially given the multi-stage nature of grant applications.

Managing Expectations

It’s important for potential applicants to understand that while Heatzen.co.uk streamlines the process, government grant schemes can have their own timelines and complexities.

• Approval Times: Grant approval times can vary depending on the energy supplier and current demand.
• Survey and Installation Scheduling: Scheduling surveys and installations will depend on surveyor and installer availability.
• No Guarantees: While Heatzen aims to secure grants, final approval rests with the scheme administrators, not Heatzen directly.

Industry Reputation and Competitors

Understanding their position within the broader industry can provide additional context.

The ECO4 Market

The ECO4 scheme has created a competitive market for companies offering to help homeowners access grants.

• Legitimate Providers: Many reputable companies, like Heatzen appears to be, legitimately help homeowners navigate the system.
• Varying Service Levels: Service quality and efficiency can vary significantly between providers. Some may have larger networks of installers, faster processing times, or better customer support.

Due Diligence Beyond the Website

While the Heatzen.co.uk website provides a good overview, further due diligence is always advisable for any significant home improvement project, especially those involving grants. Trustetc.com Reviews

• Online Reviews Beyond Trustpilot: While Heatzen highlights Trustpilot, checking other independent review platforms e.g., Google reviews, forums can provide a more rounded view of customer experiences. Look for patterns in feedback, both positive and negative.
• Company Registration: Verify the company’s registration details with Companies House in the UK to ensure it’s a legitimate, active entity.
• Accreditations: Inquire about any industry accreditations for the installers they work with e.g., Gas Safe Register for boiler installers, PAS 2035/2030 certification for energy efficiency work. This ensures compliance with quality and safety standards.
• Contractual Clarity: Before signing any agreements, ensure all terms and conditions are clear, especially regarding responsibilities, timelines, and any potential costs even if the grant covers the main works, sometimes there are minor exceptions or additional charges if extra work is requested.

Conclusion: Is Heatzen.co.uk a Viable Option for ECO4 Grants?

Based on the information presented on Heatzen.co.uk’s homepage, the company appears to be a legitimate facilitator for the UK government’s ECO4 scheme. Their website is clear, focuses on relevant services boiler replacement, insulation, central heating, and explicitly states the eligibility criteria tied to government benefits and EPC ratings.

Summary of Strengths

• Clear Value Proposition: They clearly state their purpose: helping homeowners get free energy efficiency upgrades through ECO4.
• Transparent Eligibility: The listed benefits and EPC requirements align with official ECO4 guidelines.
• Direct Contact Information: Provides phone and email for inquiries.
• Focus on Key Benefits: Highlights savings on energy bills and improved home efficiency.
• Trustpilot Integration: Offers an external validation source though always check the full Trustpilot profile.

Points for Further Investigation

• Full Trustpilot Profile: How many reviews? What’s the sentiment breakdown?
• Installer Network: Who are the installers they work with, and what are their accreditations?
• Specifics of the Process: While the homepage is general, what are the exact steps and timelines once an application progresses?
• Any Hidden Fees? While grants are “free,” ensure there are absolutely no hidden administrative or survey fees charged by Heatzen directly.

For homeowners in the UK who meet the ECO4 eligibility criteria and are looking to upgrade their heating and insulation systems, Heatzen.co.uk presents itself as a convenient and potentially cost-saving pathway to accessing these government grants. As with any service involving significant home improvements and public funds, prudent due diligence is always recommended to ensure a smooth and satisfactory experience.

Frequently Asked Questions

Is Heatzen.co.uk a legitimate company?

Based on checking the website, Heatzen.co.uk appears to be a legitimate company operating as a facilitator for the UK government’s ECO4 energy efficiency scheme.

They provide clear contact details and mention their connection to official government initiatives.

What services does Heatzen.co.uk offer?

Heatzen.co.uk primarily offers assistance in securing government grants under the ECO4 scheme for various energy efficiency improvements, including free boiler replacement grants, first-time central heating grants, back boiler replacement grants, and free insulation grants specifically mentioning cavity wall insulation. Bluebanana.com Reviews

How does Heatzen.co.uk help with the ECO4 scheme?

Heatzen.co.uk acts as an intermediary, helping homeowners determine their eligibility for the ECO4 scheme through a quick online checker and then guiding them through the application process to secure grants for energy-efficient home improvements.

Am I eligible for grants through Heatzen.co.uk?

Yes, you are likely eligible if you are a homeowner in the UK, your property has an EPC rating of D, E, F, or G, and you or someone in your household receives specific government benefits such as Universal Credit, Pension Credit, Child Tax Credits, Working Tax Credit, Housing Benefit, Income Support, Income-based JSA, Income-related ESA, or Child Benefits.

How quickly can I find out if I’m eligible?

Heatzen.co.uk states that their “FREE ELIGIBILITY CHECKER” takes approximately 30 seconds to provide an initial indication of your eligibility.

Do I have to pay for the grants Heatzen.co.uk helps me get?

Based on the website’s language, the grants for services like boiler replacement and insulation are “free” under the ECO4 scheme.

Heatzen’s role is to help you access these grant-funded options, implying no direct cost for the measures themselves to the eligible homeowner. Iqbroker.com Reviews

What is the ECO4 scheme?

The ECO4 scheme is the fourth iteration of the Energy Company Obligation, a UK government initiative that places an obligation on large energy suppliers to deliver energy efficiency measures to low-income and vulnerable households, helping to reduce carbon emissions and fuel poverty.

What kind of boilers can I get replaced through Heatzen.co.uk?

Heatzen.co.uk explicitly mentions “new gas boiler” replacements and “back boiler replacement” under the ECO4 grant scheme.

Does Heatzen.co.uk offer insulation grants?

Yes, Heatzen.co.uk offers assistance in securing “FREE Insulation Grant” specifically mentioning “cavity wall insulation” to help reduce heating bills.

What is an Energy Performance Certificate EPC?

An Energy Performance Certificate EPC rates a property’s energy efficiency from A most efficient to G least efficient. It is a legal requirement for most properties in the UK when they are built, sold, or rented.

What EPC rating is required for ECO4 grants?

Heatzen.co.uk states that properties with an EPC rating of D, E, F, or G currently qualify for grants under the ECO4 scheme. Kumabikes.com Reviews

What if my property doesn’t have an EPC or it has expired?

Heatzen.co.uk mentions that if a property lacks an EPC or if it has expired, customers will receive one during a survey conducted as part of the grant application process.

How do I apply for a grant through Heatzen.co.uk?

The first step to applying is to use their “FREE ELIGIBILITY CHECKER” on their website, followed by providing more detailed information if initially eligible.

Is the application process complicated?

Heatzen.co.uk aims to simplify the process by guiding homeowners through the steps, implying a less complicated experience than navigating government schemes independently.

What benefits qualify me for an ECO4 grant via Heatzen.co.uk?

Qualifying benefits include Child Benefits, Housing Benefit, Income Support IS, Universal Credit UC, Child Tax Credits CTC, Working Tax Credit WTC, Pension Credit Saving Credit & Guarantee Credit, Warm Home Discount Scheme Rebate, Income-based Jobseekers Allowance JSA, and Income-related Employment & Support Allowance ESA.

Can tenants apply for grants through Heatzen.co.uk?

Based on the website’s homepage, the focus is on “Homeowners” being eligible. Fastenere.com Reviews

While tenants might benefit in specific circumstances through their landlords, Heatzen’s direct service appears geared towards owner-occupiers.

How can I contact Heatzen.co.uk?

You can contact Heatzen.co.uk by phone at +441615210099 or via email at [email protected], as provided on their website.

What happens after I check my eligibility?

After your initial eligibility check, Heatzen.co.uk would likely follow up to gather more detailed information, arrange a property survey, and then proceed with the formal grant application and subsequent installation if approved.

Is Heatzen.co.uk Trustpilot rating reliable?

Heatzen.co.uk displays a Trustpilot rating on their homepage.

While Trustpilot is a reputable review platform, it’s always advisable to click through to their full profile on Trustpilot to review the total number of reviews, the distribution of star ratings, and read specific customer comments for a comprehensive understanding. Africanjoyflix.com Reviews

Are there any upfront costs or hidden fees with Heatzen.co.uk?

The website emphasizes “free” grants and services, implying no upfront costs to the eligible homeowner for the grant-funded measures.

However, it’s always prudent to clarify during the application process that there are no administrative fees or hidden charges from Heatzen themselves.