Doyouspain.com Reviews

Based on checking the website, DoYouSpain.com appears to be a legitimate and well-established online car rental comparison platform primarily focused on Spain. They boast a significant customer base, with over 17.9 million customers served, and a high Trustpilot rating of 4.8 out of 5 from over 85,000 reviews, indicating a generally positive user experience. The platform aims to simplify the car hire process by comparing prices from various top rental companies in real-time, claiming to offer “ridiculously low prices” and the “cheapest prices in the universe.” This review will delve into the various aspects of their service, from their pricing strategies and booking process to customer support and overall reliability, helping you determine if DoYouSpain.com is the right choice for your car rental needs in Spain.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding DoYouSpain.com’s Business Model

DoYouSpain.com operates as an online comparison website, not a car rental company itself. This is a crucial distinction.

Their core function is to aggregate car rental deals from various suppliers across Spain, presenting them to users in a single, easy-to-compare format.

This model allows them to leverage the competition between rental companies to secure what they claim are the “cheapest rates.”

How They Achieve “Ridiculously Low Prices”

DoYouSpain.com attributes its competitive pricing to two main factors:

• Real-time Comparison: They constantly scan and compare prices from numerous car hire companies in real time. This ensures that the prices displayed are up-to-date and reflect the current lowest available rates.
• Volume Discounts: With thousands of people visiting their website daily and making bookings, DoYouSpain.com suggests that car hire companies offer them preferential, lower rates due to the high volume of business they bring. This acts as a bulk buying power, passing on savings to the end consumer. They state, “The car hire companies know that thousands of people visit our website every day to look for car hire. That’s why they always offer their cheapest rates on our website.”

Trustpilot Scores and Customer Feedback

A significant indicator of a service’s reliability is its customer reviews. DoYouSpain.com prominently displays its Trustpilot rating of 4.8/5 based on 4,196 general questions and an overall rating of 4.5/5 from 85,000+ customers. This high score suggests a strong level of customer satisfaction. Typically, platforms with such high ratings demonstrate: Questparrot.com Reviews

• Reliable service delivery.
• Effective customer support.
• Transparency in their offerings.
• Good value for money.

Navigating the Booking Process on DoYouSpain.com

The website emphasizes a “quick and easy” booking process.

This involves several key steps, from searching for a vehicle to managing your reservation.

Search and Filter Options

When searching for a car, users are prompted to enter their desired location e.g., Alicante, Malaga, Barcelona, pick-up and drop-off dates, and times.

Once the initial search is performed, the website generates a list of available cars from various suppliers.

• Location Specificity: The site lists numerous Spanish airports and cities, such as Alicante Car Hire, Malaga Car Hire, Barcelona Car Hire, and Madrid Car Hire, indicating wide coverage.
• Vehicle Categories: While not explicitly detailed in the provided text, car rental comparison sites typically allow filtering by vehicle type economy, SUV, luxury, transmission, and other features.

Understanding Fuel Policies

One of the most common points of confusion in car rentals is the fuel policy.

DoYouSpain.com provides clear explanations for two primary options:

• Full/Full: “You´ll be given the car with a full tank of fuel and you´ll be required to return it full. In this way, the car hire company won´t charge you anything for the fuel.” This is generally the most straightforward and cost-effective option for many travelers.
• Full/Empty Refund: “You´ll be given the car with a full tank of fuel on collection. You´ll be required to pay for the full tank and a refueling charge. With this option you don´t have to worry about refilling the tank at the end of the hire. You´ll receive a refund for the fuel left in the tank minus the refueling charge which is non-refundable.” While convenient, this option often incurs a higher overall cost due to the upfront fuel payment and non-refundable service charge.

Payment and Credit Card Requirements

DoYouSpain.com handles payments for “Prepaid Bookings” online.

However, it’s critical to note the universal requirement for car rentals:

• Credit Card Requirement: “Remember that although your booking has been paid for, the main driver will still be required to have a credit card in their name on collection in order to pick up the car.” This credit card is essential for the rental company to hold a security deposit, covering potential damages, fines, or fuel charges. A debit card is generally not accepted for this purpose by most rental agencies.

Customer Support and Booking Management

Effective customer support and flexible booking management are key aspects of a positive user experience.

DoYouSpain.com highlights several features to assist customers. Text-expander.com Reviews

Modifying or Cancelling Bookings

The platform offers options to modify or cancel bookings, which can be accessed via:

• The “My Booking” section of the website.
• Links provided on the rental voucher.

DoYouSpain.com states, “It´s usually free to modify or cancel your booking, but please check the Terms of Use for your booking as there are some suppliers which have limitations.” It’s crucial for users to review the specific terms and conditions of their chosen supplier to avoid unexpected fees.

A critical policy mentioned is: “Remember that no refunds will be given if the booking is not cancelled before the start time and we cannot use this money for other bookings.” This emphasizes the importance of timely cancellations.

Customer Support Channels

While specific contact details aren’t exhaustively listed in the provided text, the website mentions:

• “Customer Support” link.
• “Contact Us” link.
• Implicitly, the “General questions” section serves as an initial self-help resource for common queries like “Why are you so cheap?” and “Can I choose the fuel policy for my car?”.

Key Advantages of Using DoYouSpain.com

DoYouSpain.com lists several compelling reasons why customers should choose their service for car hire in Spain.

Guaranteed Lowest Price

One of their primary selling points is the “Lowest Price – Guaranteed.” This claim is backed by their comparison model, which searches “the best car rental agencies in Spain” to find the most economical options.

The volume of their bookings allows them to negotiate lower prices from suppliers, passing these savings on to the customer.

They explicitly state, “Our prices are so economical because thousands of people book with us every day.

And because we have so many bookings, you can get your car cheaper with us than anywhere else.”

Spanish Specialists with Extensive Coverage

With over 17.9 million customers and 20 years in business, DoYouSpain.com positions itself as a specialist in the Spanish car hire market. This specialization means they have a deep understanding of local rental conditions, regulations, and a wide network of suppliers across numerous locations, including major airports and tourist destinations like: Salesdesk.com Reviews

• Alicante
• Malaga
• Mallorca
• Ibiza
• Barcelona
• Tenerife
• Valencia
• Gran Canaria
• Madrid

This extensive coverage ensures that travelers can find car hire options in almost any part of Spain they plan to visit.

Transparency and Customer-Centric Approach

DoYouSpain.com aims to address common pain points associated with car rental, such as hidden costs.

They declare, “Transparent pricing and excellent customer service is what makes us stand out.” They promise to “look after you, every step of the way,” implying a commitment to resolving issues and providing support before, during, and after the rental.

Their motto, “Spain Car Hire can sometimes be very complicated and full of hidden costs.

Our approach to business is simple: We compare prices and you save money,” reinforces this focus on transparency.

Additional Benefits Highlighted

The website also highlights several other advantages:

• Pay on Arrival: This option, where available, provides flexibility for customers who prefer not to pay upfront. However, it’s crucial to confirm if this applies to a specific booking, as “Prepaid Bookings” are also mentioned.
• Offices in the airport arrivals hall: This suggests convenient pick-up locations for many rental companies they partner with.
• No credit card fees: This is a customer-friendly policy, as some platforms or rental companies may levy additional charges for credit card transactions.
• Friendly, personal service: This refers to their customer support, aiming to provide a positive interaction.

Potential Considerations and User Best Practices

While DoYouSpain.com presents many advantages, users should always practice due diligence when booking any travel service.

Reading Terms and Conditions T&Cs

This cannot be stressed enough.

Each car rental company partnered with DoYouSpain.com will have its own specific terms and conditions regarding:

• Age restrictions: Minimum and maximum age requirements for drivers.
• Driver’s license requirements: Validity period, international driving permits.
• Deposit amounts: The exact sum held on your credit card.
• Insurance coverage: What’s included, optional extras, and excess waivers.
• Mileage limits: Whether there’s an unlimited mileage policy or a cap.
• Additional driver fees: Costs for adding more drivers.
• Out-of-hours pick-up/drop-off fees: Charges for services outside standard operating hours.

DoYouSpain.com states, “please check the Terms of Use for your booking as there are some suppliers which have limitations.” Ignoring this advice can lead to unexpected costs or even refusal of service upon collection. Eraseflow.com Reviews

Understanding Insurance Options

Car rental insurance is often a complex area.

While a basic level of insurance usually third-party liability is typically included, customers are often offered additional coverage at the rental desk. These can include:

• Collision Damage Waiver CDW: Reduces your financial liability for damage to the rental car.
• Theft Protection TP: Reduces your financial liability if the car is stolen.
• Super Collision Damage Waiver SCDW / Super Theft Protection STP: Further reduces your excess deductible to zero or a very low amount.
• Personal Accident Insurance PAI: Covers medical expenses for injuries to the driver and passengers.

It’s essential to understand what is included in your DoYouSpain.com booking and to consider whether you need or want to purchase additional coverage directly from the rental company or from a third-party provider. Always compare prices and coverage carefully.

Documenting Vehicle Condition

Before driving off, it’s a best practice to thoroughly inspect the rental vehicle with a rental agent present.

Document any existing damage scratches, dents, etc. with photos or videos. This can prevent disputes over damages upon return.

This practice is universal for all car rentals, regardless of the booking platform.

DoYouSpain.com’s Expansion Beyond Car Hire

While primarily a car hire comparison site, DoYouSpain.com has started to branch out into other travel services, aiming to be a more comprehensive travel solution.

Hotel Search

The website includes a prompt: “Looking for a great deal on your hotel? We’ll help you find it Search Hotels.” This indicates an expansion into hotel booking comparisons, leveraging a similar model to their car hire service by aggregating deals from various accommodation providers.

eSIM Offers

In a move towards modern travel connectivity, DoYouSpain.com also promotes eSIM services: “Need fast, reliable internet at the best price? Stay connected, wherever you travel, at affordable rates Browse eSIM offers.” eSIMs provide a convenient way for travelers to access mobile data without needing physical SIM cards, often at more competitive rates than traditional roaming.

This addition enhances their value proposition for international travelers. Aicurated.com Reviews

Corporate Information and Legitimacy

Understanding the corporate structure and legal standing of an online service can provide additional assurance regarding its legitimacy and reliability.

Legal Entity and Registration

DoYouSpain.com is operated by DoYouSpain Internet Holidays S.L., a Spanish legal entity.

• Company Registration Number: B12693925
• Travel Agency Licence: CV-m.1311-CS
• Registered Address: C/ Barrachina 15 Bis, 12006, Castellon, Spain

This information confirms that DoYouSpain.com is a registered and licensed travel agency operating under Spanish law.

The presence of a physical address and a valid travel agency license adds a layer of credibility and accountability.

Years in Business

The website proudly states they have been “20 years in business.” This long operational history is a significant indicator of stability and reliability in the often-volatile online travel industry.

A company that has sustained operations for two decades has likely built robust systems, strong industry relationships, and a loyal customer base.

The Verdict: Is DoYouSpain.com a Good Option?

Based on the information presented on their website, DoYouSpain.com appears to be a highly reputable and effective platform for car hire in Spain. Their strengths lie in their:

• Aggressive pricing strategy: Aiming to find the cheapest deals.
• Extensive network: Wide coverage across Spain.
• Strong customer reviews: High Trustpilot ratings.
• Transparency efforts: Clear explanations of fuel policies and emphasis on T&Cs.
• Established history: 20 years in business and a large customer base.
• Legal compliance: Registered and licensed Spanish travel agency.

For travelers looking to rent a car in Spain, DoYouSpain.com offers a convenient, potentially cost-saving, and reliable comparison service.

As with any online booking, the key is to always read the fine print, particularly the specific terms and conditions of the chosen rental supplier, to ensure a smooth and hassle-free experience.

Their expansion into hotels and eSIMs also positions them as a growing player in broader travel solutions, potentially offering more integrated services in the future. Karosauda.com Reviews

Frequently Asked Questions

Is DoYouSpain.com a legitimate company?

Yes, DoYouSpain.com is a legitimate company.

It is operated by DoYouSpain Internet Holidays S.L., a registered Spanish legal entity with company registration number B12693925 and Travel Agency Licence CV-m.1311-CS.

They have been in business for 20 years and boast over 17.9 million customers.

How does DoYouSpain.com find cheap car rental prices?

DoYouSpain.com functions as an online comparison website.

They search and compare prices from top car hire companies in Spain in real-time.

Car hire companies offer them their cheapest rates due to the high volume of daily visitors and bookings DoYouSpain.com generates.

Can I trust DoYouSpain.com reviews?

DoYouSpain.com displays a Trustpilot rating of 4.8 out of 5 based on general questions and an overall rating of 4.5 out of 5 from over 85,000 customers.

These high ratings generally indicate a positive customer experience, suggesting the reviews are reliable.

Do I need a credit card to rent a car through DoYouSpain.com?

Yes, even if your booking is prepaid online through DoYouSpain.com, the main driver will still be required to present a credit card in their name upon collection of the car.

This is standard practice for rental companies to hold a security deposit. Writehybrid.com Reviews

What are the fuel policy options with DoYouSpain.com?

DoYouSpain.com typically offers two main fuel policy options: “Full/Full” you receive the car with a full tank and return it full and “Full/Empty Refund” you pay for a full tank upfront, return it empty, and receive a refund for unused fuel minus a refueling charge.

Can I modify or cancel my booking on DoYouSpain.com?

Yes, you can modify or cancel your booking through the “My Booking” section of the website or via links on your rental voucher.

Modifications and cancellations are usually free, but it is crucial to check the specific Terms of Use for your booking as some suppliers may have limitations or fees.

What happens if I don’t cancel my booking before the start time?

If you do not cancel your booking before the scheduled start time, no refunds will be given, and the money cannot be used for other bookings, according to DoYouSpain.com’s terms.

Does DoYouSpain.com charge credit card fees?

No, DoYouSpain.com explicitly states that they do not charge credit card fees for bookings made through their platform.

Is DoYouSpain.com only for car hire in Spain?

While their primary focus and specialization are on car hire in Spain, DoYouSpain.com has expanded its services to include hotel search and eSIM offers, indicating a broader scope in travel solutions.

Which car rental locations does DoYouSpain.com cover in Spain?

DoYouSpain.com covers numerous locations across Spain, including major airports and cities such as Alicante, Malaga, Mallorca, Ibiza, Barcelona, Tenerife, Valencia, Menorca, Gran Canaria, Lanzarote, Madrid, and many more.

How long has DoYouSpain.com been in business?

DoYouSpain.com has been in business for 20 years, establishing itself as a long-standing and experienced player in the Spanish car hire market.

What is the advantage of using a comparison site like DoYouSpain.com?

The main advantage is the ability to compare prices from multiple top car rental agencies in one place, potentially securing the lowest available rates without having to visit each company’s website individually.

Does DoYouSpain.com offer a “Pay on Arrival” option?

DoYouSpain.com mentions “Pay on Arrival” as one of its advantages, suggesting this option may be available for certain bookings or suppliers. Cotrips.com Reviews

However, they also refer to “Prepaid Bookings,” so it’s essential to confirm the payment terms for your specific reservation.

Are there hidden costs when booking through DoYouSpain.com?

DoYouSpain.com emphasizes “transparent pricing” and aims to simplify the process, claiming to help customers avoid “hidden costs.” However, customers should always thoroughly read the specific terms and conditions of the chosen rental supplier to understand all potential charges, such as fuel policies, insurance excesses, or out-of-hours fees.

Does DoYouSpain.com offer customer support?

Yes, DoYouSpain.com provides customer support, with links for “Customer Support” and “Contact Us” on their website.

They also offer a “My Booking” section for self-service inquiries.

Can I add a flight number to my booking on DoYouSpain.com?

Yes, the website provides a link to “Add the Flight Number” to your booking, which can be useful for rental companies to monitor your arrival time in case of delays.

What is the legal name of the company operating DoYouSpain.com?

The legal name of the company operating DoYouSpain.com is DoYouSpain Internet Holidays S.L.

Where is DoYouSpain.com’s registered office located?

The registered office of DoYouSpain Internet Holidays S.L. is C/ Barrachina 15 Bis, 12006, Castellon, Spain.

Does DoYouSpain.com provide options for vans or scooters?

While the main focus of the provided text is car hire, the navigation bar mentions “Vans Scooters Hotels eSims,” suggesting that DoYouSpain.com may also offer comparison services for vans and scooters.

Is it mandatory to return the car with a full tank if I choose ‘Full/Full’ policy?

Yes, if you choose the ‘Full/Full’ fuel policy, you are required to return the car with a full tank of fuel to avoid additional charges from the car hire company.

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