
Artwear360.myshopify.com operates as an online retail storefront built using the Shopify e-commerce platform.
While it leverages Shopify’s robust capabilities for product display and basic checkout, its operational model deviates significantly from standard e-commerce practices, particularly concerning order processing and payment collection.
Understanding these deviations is crucial for any potential user.
Website Structure and Navigation
The site follows a typical Shopify store layout.
Users navigate through product categories, view individual product pages, and add items to a shopping cart.
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- Product Display: Products are showcased with images and basic descriptions.
- Categories: Items are organized into collections like “New Arrivals” and “Top Collections.”
- Cart Functionality: Users can add items to a shopping cart, view its contents, and proceed to checkout.
- Search Functionality: A search bar is typically available for finding specific items.
- User Accounts: Options to log in or create an account for faster checkout.
The Atypical Order Placement Process
This is where artwear360.myshopify.com diverges sharply from conventional online shopping.
- Product Selection: A customer browses and adds desired items to their cart.
- Initiate Checkout: The customer proceeds to the checkout page.
- Information Input: The site prompts for standard shipping details: name, address, email, phone number. It also asks for delivery date, time, and how the customer heard about them, implying a more localized or personalized delivery arrangement.
- No Immediate Payment: Crucially, the site does not appear to process full payment directly through a secure online gateway at this stage. Instead, it seems to capture the order details.
- “Call to Confirm and Collect Delivery Charge”: This is the key instruction. The site explicitly states, “We will call you to confirm the order and collect the delivery charge.” This means the order is not confirmed until a phone conversation takes place.
- Offline Payment for Delivery: The “delivery charge” is apparently collected during this phone call, or through instructions given during it. This indicates an off-platform payment method for a portion, or potentially all, of the total cost.
Payment Processing and Insecurity
The stated method of collecting delivery charges via phone call is highly problematic and deviates from secure e-commerce norms.
- Lack of Integrated Gateways: It suggests the store might not be fully utilizing or relying on Shopify’s secure payment gateways (like Shopify Payments, PayPal, Stripe) for the entire transaction.
- Manual Collection: Payment details (e.g., credit card numbers) might be manually collected over the phone, which is insecure and highly susceptible to fraud and data breaches.
- Bank Transfer/Mobile Money: It’s also possible they instruct users to transfer money via less secure methods like direct bank transfers or mobile money services during the call.
- No Digital Trace: Payments processed outside of a secure online gateway often lack automated digital receipts and transaction records, complicating disputes.
- Buyer Protection Bypass: Most buyer protection policies from credit card companies or PayPal only apply to payments processed through their secure platforms.
Shipping and Returns Logistics
Once the “delivery charge” is collected and the order confirmed via phone, the shipping process would presumably begin. godspeedclothings.com FAQ
- Local or International: The extensive list of countries in the shipping calculator implies international shipping is possible, though the BDT currency suggests a primary focus on Bangladesh.
- Delivery Timeframes: No clear delivery timeframes are provided on the homepage. these might be discussed during the confirmation call.
- 3-Day Return Window: The short 3-day return policy is initiated upon delivery, which is a tight window for customers to inspect and decide on an item.
- Return Process: The specific steps for initiating a return or replacement (“if damaged, changed, or missing”) are not detailed on the homepage, requiring reference to their policies or direct contact (if possible).
In essence, artwear360.myshopify.com functions as a basic Shopify storefront for browsing and initial order placement.
However, the critical financial transaction and order confirmation steps rely on an insecure, manual, and unconventional phone-based process, making it a highly risky proposition for consumers.
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